Based on 389 opinions finded in 3 websites
Based on 389 opinions finded in 3 websites
Nº 266 in 721 in Canterbury
Nº 85 of 192 Other cuisines in Canterbury
Opinions
Prompt service and engaging owner. Lovely food. Basic furniture so not the most comfortable, but will go again for the food.
Karen W . 2024-09-22
MORE AT Google
We picked it up late but they was amazing with it
Jenson . 2024-09-04
MORE AT Just Eat
Lovely food, would definitely recommend a visit! All the food we had was great and the staff were very friendly. Also good for vegan options too!
Ben Kaye . 2024-09-01
MORE AT Google
Just popped in for breakfast and had avocado on sourdough with poached egg and smoked salmon. Unprompted by me, the chef insisted on giving me a free runny egg (not pictured) when she came to check everything was ok. Sorry about the pic, I got stuck in before I thought about taking it. 😊 It was DELICIOUS!!! and the homemade harissa, pine nut, sun dried tomato paste was a great addition. Good oat milk flat white and friendly service. This is a great offering at a fair price. I’ll be back and treat myself again.
Neil Dixon . 2024-08-29
MORE AT Google
Took a bit if a while to get the food to us but when it came it was top notch. Everything was devoured in record time. Calm, polite, respectful service and good background music
Alastair Coward . 2024-08-25
MORE AT Google
Wonderful restaurant! Family run by a local family. They were really friendly. The food is DELICIOUS! Think Asian tapas. We ordered 6 dishes and shared them. Oh my word! So good! And a good variety. It's slightly further up the high street so not as busy as other places and not as expensive. I highly recommend it!
Sarah Horne . 2024-08-24
MORE AT Google
Good experience all round, food, atmosphere and venue.
Bill Needham . 2024-08-24
MORE AT Google
The best chicken burger you’ll ever have
Olly . 2024-08-16
MORE AT Google
The 'Asian Loaded Fries' are soooo good!!
Nick Headon . 2024-08-15
MORE AT Google
Only had coffee. Service precise but a bit slow. Large place, not a lot of atmosphere.
Janet Holness . 2024-08-14
MORE AT Google
Vegan katsu burger was absolutely incredible
Sarah Kilbey . 2024-08-11
MORE AT Google
Very satisfactory food, yummy salmon skewers and nice drinks. Good place to visit in Whitstable.
Zoë S . 2024-07-22
MORE AT Google
What an amazing hidden gem in Whitstable! I was warmly welcomed by the owners of this delightful family, independent business😌Lauren & Tamsin went out of their way to make sure I was comfortable from where I sat, to the music and the temperature. I felt very looked after, like I was visiting friends🤗I opted for a selection of small plates. Each and every one was delightful! Being gluten & dairy free, Lauren went out of her way to adapt the dishes to my exact liking. They were all delicious with an authentic, south East Asian twist. From the Vietnamese prawn rolls, to the best chicken goujons I’ve ever had! The squid was👌🏽 I highly recommend this restaurant for locals and tourists alike! Thank you Lauren & Tamsin for your friendly conversation, care and excellent customer experience. I really enjoyed my dinner with you. I hope your business goes from strength to strength✨
Anna . 2024-07-18
MORE AT Google
Some of the best food we’ve ever eaten! We are devastated to have been just visiting the area, and would highly consider coming back just for this place! There were several gluten free/vegan options, and Lauren went above and beyond to accommodate my gluten allergy. Prices were fair, cocktails were amazing, and we had wonderful and prompt service from Roy. This level of hospitality cannot be beat, I would recommend to anyone.
Liz Blakeslee . 2024-07-14
MORE AT Google
Came across this place on walk back to our Airbnb. It was completely empty and we debated going in but we weren't disappointed. The staff were lovely and we had a nice meal of gyozas , short rib croquettes, crispy cauliflower bites ,squid and Asian slaw. Reasonably priced drinks. I would definitely eat there again !
Anne Martin . 2024-07-13
MORE AT Google
Food took 40 minutes to make a burrito. No apology or management of the situation. Got up to ask twice. Same song playing on a loop the entire hour we were there. Completely empty place. Off duty staff talking at the back of the room. Nobody to pay at the end. Nearly 30 pounds for two Breakfast Burritos and a concentrated orange juice.
Dan Barker . 2024-07-06
MORE AT Google
My daughter booked this venue for her twins 1st birthday party. The venue was fantastic and the food brilliant. Also the staff worked so hard and could not do enough for us, was a brilliant day, will definitely be going back.
Monique Peel . 2024-06-30
MORE AT Google
I always enjoy the breakfast. Fit for a king 👑👍🏾
anthony liskcarew . 2024-06-26
MORE AT Google
It's a okay place overall. The food is overly expensive for the amount and they are retiring the pork belly, which is one of my favourite dishes there. It has a nice sitting area though.
Javier Aguilar Martín . 2024-06-08
MORE AT Google
This is a real hidden gem, up the high street away from the town centre. Food was fantastic, we had a selection of the small plates, and some fully loaded chips....all delicious. The beer and wine is very fairly priced for Whitstable, and the food is great value too. The waitress who looked after us was friendly, helpful and professional. First visit for us, will definitely be back.
Paul in Hornchurch . 2024-06-06
MORE AT Google
Place with excellent value for money but limited food selection. Anyway the food was great and portions were of good size. The ambiance of the place is not yet complete, I guess.
Valerio Ficcadenti . 2024-05-27
MORE AT Google
Just had an amazing breakfast The fisherman's with smoked salmon avocado and folded eggs. Food was fresh and delicious and service was second to none👍
Lee Baynes . 2024-05-20
MORE AT Google
Without any doubt, the best full English breakfast in town, and I've tried many. The bacon is superb.
Calle gaming . 2024-05-20
MORE AT Google
Lovely vegan food options, nice staff and reasonable prices
Jessica Mary . 2024-04-28
MORE AT Google
we had the teriyaki burgers and the loaded fries. the fries were absolutely delicious as was the burger. While we were waiting for a driver to be assigned the chef offered to deliver it herself if we were waiting any longer. Super kind offer! would much recommend eating here!
emily . 2024-04-26
MORE AT Just Eat
The waiting time made the experience of the food lack
Charlie . 2024-04-21
MORE AT Just Eat
What a lovely independent cafe/gallery. Great community vibe, very friendly and welcoming. Had the breakfast burrito which did not disappoint!
Nathaniel Barron . 2024-04-17
MORE AT Google
Really tasty food, and super friendly service. The Asian slaw and teriyaki salmon were highlights. £31 for light dinner for two.
Precious Hamilton-brown . 2024-03-31
MORE AT Google
Food wasn’t very nice :( quite expensive too
Poppy . 2024-03-29
MORE AT Just Eat
the delivery time kept changing, originally said 7:15pm, then 7:40, then 7:55. delivered at 8:12pm. if we knew it would be over an hour, I would've ordered elsewhere
Chris . 2024-03-28
MORE AT Just Eat
Ordered 5-6 of the small plates and they were freshly cooked and tasted sensational! The service was absolutely unreal and made us feel right at home!
Chris Scully . 2024-03-25
MORE AT Google
Absolutely fantastic food!! A little messy inside but I'd go back for the food! Loaded fries were amazing!!
Kelli Clerkson . 2024-03-21
MORE AT Google
Unfortunately, this is the third time I have visited and the service is dreadful! One young chap is lovely but he seems to do it all! Some girls wander around on their phones and sometimes serve. They wear their coats too 🤷🏻♀️ Not professional. We were going to have more drinks but we thought the wait would be too long. Food good, when it arrived.
Jacqueline B . 2024-03-10
MORE AT TripAdvisor
Great burger and cocktails, kitchen staff and bar staff are so nice defo coming back. Specifically seb the barman made great cocktails and was easy on the eye❤️❤️❤️
Lottie P . 2024-03-01
MORE AT TripAdvisor
Came here for brunch with a couple buddies and was not disappointed! I had some lovely Classic Style French toast and a gorgeous Latte made by the lovely barman Blake. Would defo recommend😊
Jl9605 . 2024-03-01
MORE AT TripAdvisor
Could be great but not quite there yet. We’ve been in 3 times now as we want to support the local restaurants and bars. Each time, the service has been slow. Last time, we waited 5-10 mins to order and then my husband waited 15 minutes more for his 1 single beer to arrive. I didn’t review that time. But this week, we brought 6 people for food and drinks and the wait was very slow. We were told that 4 meals on the menu were not available. The drinks came at different times and so did the meals. 1 person had finished by the time another got their meal. Lovely decor and it’s in a great position so it could be better with improved service.
honesttraveller246 . 2024-02-18
MORE AT TripAdvisor
Visited for late lunch today, menu looked varied with a choice of small plates or 3 variety of burgers. Opted for the Pork Belly Board which was nice but very small for £15, small pieces of pork with a board covered in lettuce & spring onion, had Asian loaded fries with it which were very nice. Cocktails expensive at £9.50 each! The staff were friendly but service was slow and only two other tables in there.
michelleaT7460DA . 2024-02-17
MORE AT TripAdvisor
Really tasty and easy to collect.
Andrew . 2024-01-26
MORE AT Just Eat
Pretty poor service. The chef didn't turn up until nearly lunch time so none of us were able to order breakfast. The coffee was average and attention to detail in terms of customer service was ropey.
Jet41910806564 . 2024-01-25
MORE AT TripAdvisor
Mixed feelings on this place. Predominately, the menu is a lot of ‘fried’ stuff. The Gochujang chicken wings were immense. It was really very tasty, and the chilli heat was hot as you’d expect nicely packed with fresh chilli. Wish we had just ordered 2 or 3 portions of these. Mac and cheese bites were ok but again ‘fried’. I think mac and cheese as it is “originally” is better. The loaded fries were very tasty, and a portion to share between 2 is plenty, but the chicken burger was a bit bland, and you guessed it, fried. The bottle of white wine wasn't chilled. We were given a wine cooler and a glass of ice to add but not the same as an already chilled bottle. Service was ok it was pretty much empty, so there was not much atmosphere when we visited but did spot the venue was packed with a band or disco the following evening. Would go back for the wings and dirty fries, but skip the rest.
Melissa Roberts . 2024-01-24
MORE AT Google
We were hoping for breakfast but arrived after the 11.30 cut off, however we were still allowed to order from the breakfast menu and had the Vegetarian burrito which was delicious and we will certainly be back for more. Good coffee and friendly service added to the experience.
Emma W . 2024-01-14
MORE AT TripAdvisor
Read some great reviews about “Thirty Nine” so had to try out what the praise was all about. Having lost a couple of decent Cafe’s in Ashford recently we reserved a table and travelled up. Service was welcoming and we were early from our reserved time which was no issue. Ordered our Coffee’s and food. 20 minutes or so for the food to arrive. Fisherman’s and an English Breakfast. Fisherman’s arrived complete and looked great and was enjoyed. English was Without Egg due to breaking during cooking and were preparing others meanwhile. Baked Beans were cold but the Tomatoes and Sausage were really nice. Coffees were good. Great potential but just need some minor improvements for 5 stars. Thank you. Extra Bacon and Mushrooms were deducted from the bill on account of cold beans. We’ll be back when passing. Thank You.
John Jay Funnell . 2024-01-14
MORE AT Google
AVOID! Food undercooked! Poor Service! OWNERS CLUELESS. As a local I would have love see this venue succeed but they have ripped customers off, served food raw and services takes ages!
Steve M . 2024-01-12
MORE AT Google
Ok ok so yea my wife and I have been here 4 or 5 times now, it's the new cool place to go in whitstable and they throw really fun partys we've been told (not we get to party anymore). The food is delicious with a really good menu and massive range of different flavours. The decor is wicked and super comfy, but more than anything the staff are super duper friendly and kind and helpful. I really cannot recommend this place enough. A smashing edition to a wonderful town.
Joey J . 2024-01-10
MORE AT TripAdvisor
come down to thirty nine it’s a hidden gem. i am a fussy eater and told the waitress honey and the chefs accommodated to my acquirement of taste and the dish was delicious. the staff where friendly and accommodating to my need. highly recommend this lovely restaurant.
Daniel B . 2024-01-06
MORE AT TripAdvisor
Lovely staff, great food, and I love the art that you can see and buy. Never had a bad experience when I've been here.
clair fox . 2024-01-04
MORE AT Google
Amazing breakfast, cooked to perfection and great service. Will definitely be going back again in the new year.
Lea B . 2024-01-04
MORE AT TripAdvisor
Always a warm welcome and a very nice cocktail selection. And the dog loves it.
Jonathan Gwyer . 2023-12-31
MORE AT Google
Food was really lovely, and the portions were enormous. The waiter was very friendly, sadly the waitress didn't speak much English. She seemed very sweet, but the waiter had to do all the work.
Chrissie Burrell . 2023-12-31
MORE AT Google
Came in for a quick coffee during our walk around Whitstable. Was greeted at the bar and our order was taken (one tea and one coffee). We were told to take a seat. After 25mins drinks had still not arrived, despite them serving three take away customers who ordered after us. As we got up to leave and told the waitress, she seemed surprised we were leaving. Was a real shame as it looked nice from the outside.
Kyle Smith . 2023-12-29
MORE AT Google
Basic food lovely friendly service.
Nicky Pilato . 2023-12-26
MORE AT Google
I only stopped in to meet with a work colleague. The coffee was good and I had no problems getting a seat. I've never been here before but would like to return perhaps for food next time. They had heating which was also a bonus as my previous planned venue didn't which ultimately led me to Thirty Nine.
Michael Bolt . 2023-12-06
MORE AT Google
The amazing food melted my mouth it was so delicious and i’ll definitely be coming back and recommending it to friends and family.
Dreamer02271068391 . 2023-12-03
MORE AT TripAdvisor
We all had a very tasty meal at Thirty Nine. It was especially nice for me, as a coeliac, to have so many gluten free options. We told the restaurant in advance about me being coeliac and they changed the oil in the fryer so it wouldn't have traces of gluten in which was amazing. They were very knowledgeable about which items I could eat and found alternatives. They use gluten-free soy sauce in the sauces which means I could eat most things anyway! The restaurant looks really nice inside, the staff are very friendly - we stayed for a few drinks afterwards. Will definitely be going back!
katiemR5652MX . 2023-11-27
MORE AT TripAdvisor
Good as always delicious & good size portions. Delicate Asian influences with a variety of small plates to choose from. Large space great for families, pushchair etc, dog friendly. Cost was average. I saw they also had an art exhibition and space/equipment for holding parties etc. On reading more the restaurant also has live music, DJ nights/brunch & movie nights. Great local venue 👍
JaneM3471 . 2023-11-26
MORE AT TripAdvisor
Fantastic evening, great band, lovely service, brilliant band Brad Pitance and the pirates and all the lady dancers 🎵🎺🎸🥁
Ann Guy . 2023-11-25
MORE AT Google
This restaurant does not really know what it is supposed to be. The food was below par, off. The restaurant smelt of fried food, atmosphere was sub zero. Staff took umbrage to our feedback about the pork belly board - and clearly shared that openly with the rest of the team.
Sarah K . 2023-11-25
MORE AT TripAdvisor
This is the third time I've eaten in here now and have never been disappointed. Food very tasty with a great choice from Asian light bites to Katsu curry burgers. Surroundings very comfy with some lovely sofas to lounge about on. Staff all polite and attentive. A good time had by all
Martin A . 2023-11-25
MORE AT TripAdvisor
We was served by honey; she was amazingly cooperative and also helpful with “specials” recommendations, lovely girl. Would definitely recommend this place to anyone looking for a seaside retreat or somewhere friendly and comfortable for any kind of general dining.
tommy c . 2023-11-18
MORE AT TripAdvisor
Food was 45 minutes late and the driver just said it wasn’t his fault, food was cold when it turned up
James . 2023-11-18
MORE AT Just Eat
Very quick service and very friendly. One of whitstable a hidden gems. Would definitely recommend to anyone for whatever you’re looking for. Also recommend talking to a girl called honey at the bar for her service
Fionn K . 2023-11-18
MORE AT TripAdvisor
Amazing service will recommend anyone to come here it’s one of whitstable msg hidden gems and will recommend you ask for honey when you go in there
Max E . 2023-11-18
MORE AT TripAdvisor
This is truly a hidden gem. We had a lovely warm welcome. We just wanted small plates and drinks. What an amazing choice! The coconut prawns were really delicious! Wine served with a flourish. We will definitely return.
Jacqueline B . 2023-11-18
MORE AT TripAdvisor
Part of my order was missing, instead of replacing with something else they just didn’t send anything at all. No note and staff rude on the phone! First time trying this restaurant but won’t be using again..
Kayden-Jayne . 2023-11-17
MORE AT Just Eat
We really enjoyed our visit to Thirty Nine. Great food and drinks, lots to choose from, comfortable seating areas, candles and flowers on the tables and the service was great. Our waiter was called Seb and he was very welcoming and put us at ease...
Kitty945 . 2023-11-13
MORE AT TripAdvisor
First time visiting, and it didn’t disappoint. Waiter was very welcoming and funny! The food was great, and will be recommending to others ☺️ thank you!
Soph Smith . 2023-11-06
MORE AT Google
Wow. The food was unbelievable. A friend asked me to meet here and i am so happy i came. Highly recommend this place even if you’re not planning on going anywhere. Once you’ve come you’ll definitely plan to go back. I’ll be back for sure....
James G . 2023-11-03
MORE AT TripAdvisor
I ordered GF food and although they were amazing and called up to check my reason behind it, which was coeliac. After eating the food which was lovely, my boyfriend also loved his food. I have experienced symptoms which makes me worry that the food was either cross contaminated or something as shortly eating after I’ve suffered.
Izzy . 2023-10-28
MORE AT Just Eat
Truly speaking, and I'm speaking with all my heart.... Thirty Nine has set new benchmark for our taste for loaded chips. Amazing crispy tofu bao bun. Also, the service is wonderful too.... Do visit here, if you're in whitstable.Also, I live in London and I'll...
kritika c . 2023-10-17
MORE AT TripAdvisor
Shame ordered burger and chips burger was very nice shame the chips came out once we ate our burger 15 minutes later
Ricky Cottenden . 2023-10-01
MORE AT Google
Lovely staff, great atmosphere and delicious food. Bonus they're dog friendly!
Lauren Smith . 2023-09-29
MORE AT Google
Lovely staff, great atmosphere and delicious food. Bonus they're dog friendly! Cost two of £55 and we left very full and satisfied
Lauren S . 2023-09-29
MORE AT TripAdvisor
Wonderful vegan and vegetarian food options. I particularly loved the vegan bánh cuốn and would recommend without hesitation. Good cocktails, I had a basil smash which was full of fresh basil - delicious 😋 and also tried the French 75 - also delicious. Very dog friendly place, we have senior dogs and use a dog pushchair for them and there was plenty of room to fit us in. We visited on a Wednesday evening and it was very quiet but very attentive service from the staff. We will definitely visit again next time we are in Whitstable.
Clare Wolstenholme . 2023-09-28
MORE AT Google
Came here earlier to watch Gypscazz! The band were great, the cocktails were the best I’ve tasted in whitstable and the food was amazing! Full of flavour! I had the seabass Goujon’s and the teriyaki burger and they were 10/10! Can’t wait to come back!
Dexy L . 2023-09-22
MORE AT TripAdvisor
me and my family came here for my boyfriends birthday meal, the food and staff were amazing! truly unexpected it to be this good but it’s definitely a birthday meal we won’t forget! we all left half drunk but we all had such a good...
Honey M . 2023-09-20
MORE AT TripAdvisor
Came here with family for a meal, we got the teriyaki burger, some of the best loaded fries i’ve ever had, and chicken burgers…all 10/10, amazing food!! this place is truly a hidden gem! amazing and friendly staff with a welcoming atmosphere. 10/10 would definitely...
Morgan P . 2023-09-20
MORE AT TripAdvisor
Popped in on a Sunday morning, it was just us and another couple only. The waitress was pleasant, however, she didn’t speak any English so the encounter was a little awkward. Drinks came quickly and were fine. We ordered a mocha and a flat white, nothing special but nothing to complain about. We ordered food at the same time, we had one avocado on toast with smoked salmon and a poached egg & one English breakfast with double sausage, egg and bacon; both of which came as were listed on the menu. We waited around 40 minutes for the food to come out. The avo/salmon/eggs was very generous with the avocado and the smoked salmon was good quality but unfortunately the toast was not toasted and the egg yolk was hard. The full English came with cold mushrooms and the sausages were void of any fat/juiciness. The rest was average. Overall, I can’t say we’d recommend. It cost £35 for two breakfasts and 2 coffees so would’ve expected it to be a bit better.
Leigh-Ann Doggett . 2023-09-17
MORE AT Google
Food was better than expected, service was great, so glad we found this restaurant for our 1 night stay in Whitstable!
Julie Fitzgerald . 2023-08-31
MORE AT Google
Had this booked as everywhere else was full booked! It is a little further out of town but quite welcoming, but empty! There was a smell of chip fat fryers throughout the restaurant and our clothes and hair smelt quite bad afterwards! The menu is...
nugenthorne_79 . 2023-08-28
MORE AT TripAdvisor
Visited the restaurant for dinner with 2 friends. Although the gentleman and waitress serving were very polite and friendly, service was really slow even though there were only 2 other groups at the restaurant. On her way to the toilet, my friend saw a very messy kitchen. Tried to order drinks but was told they didn’t have them at the time. Then overheard other customers ordering from a cocktail menu which we weren’t offered. The next day we all had a really bad tummy - unfortunately definitely wouldn’t visit again.
Joumana Naja . 2023-08-27
MORE AT Google
Thirty nine hours later and still waiting on a breakfast! When it eventually did arrive they got our order wrong. Won't be rushing back.
GemmaB2 . 2023-08-26
MORE AT TripAdvisor
Gorgeous place to eat & have a few drinks. The service was amazing, will defiantly be coming back. Ordered a lovely meal from our lovely waitress - little gem in Whitstable!
Dali Chadwick . 2023-08-23
MORE AT Google
Wonderful ambience, really good food and such friendly staff! We had a wonderful time here!
Keerthana Sen . 2023-08-20
MORE AT Google
The BEST cocktails in whitstable, incredible tasting food as well lots of small plates with an Asian style cuisine. 1000% recommend. The whole place is such a vibe with the fairy lights, fresh flowers, candles and some really cool art of sale on the walls.
milllieshaw . 2023-08-17
MORE AT TripAdvisor
Would just like to say thank you so much to the amazing team at thirty nine!!! we attended a wedding reception here tonight and the staff were so hospitalble and were great energy! would recommend to anyone booking a party!
kieranarms . 2023-08-12
MORE AT TripAdvisor
Went to see the Secret Gig Band - they were truly brilliant. We were all up and dancing, a really great buzz. Really hope you rebook them. Also had the Katzu burger which was very tasty. All the staff were very smiley, helpful and lovely....
Angela S . 2023-08-11
MORE AT TripAdvisor
Brilliant night, great atmosphere the band we’re fantastic. I think they were called The Secret Gig band, unusual name! Excellent 👍
Road63637040411 . 2023-08-11
MORE AT TripAdvisor
Lovely find along the other end of Whitstable High Street! The atmosphere was relaxed, and the staff very friendly and accommodating. The food was absolutely delicious and reasonably priced! We had the french toast and it was tasty, hot and fresh. The portion was generous....
Warick_MH . 2023-08-10
MORE AT TripAdvisor
What an absolute gem of a place. As a coeliac eating out isn't always a pleasure. This place not only had gluten free (GF) marked on the menu but the owner/chef came out and spoke to me about how they cook with separate fryers etc....
kim h . 2023-08-08
MORE AT TripAdvisor
Lovely little place for dinner, great food, really friendly staff (thank you to Ella for looking after us so well!), good atmosphere, would definitely recommend.
FATFORWARD . 2023-08-06
MORE AT TripAdvisor
Never been before, so was a bit hesitant. You know what, you really shouldn’t be at all, what a lovely place. We were approached in such a friendly manner, and were seated immediately, great as we hadn’t booked. My daughter is vegetarian and the lovely...
Melanie M . 2023-08-04
MORE AT TripAdvisor
Very slow service relative to the number of people there. The pulled jackfruit board was pleasant but considerably overpriced when you consider the volume of food I received. Nice to try a new place but I won't be returning here in a hurry.
Chemistry Cat . 2023-08-02
MORE AT Google
We arranged a regular community group coffee morning on a trial basis here. At first owner seemed lovely and friendly and accommodating. We were asked to arrive early the first time as we were a group to help avoid the lunchtime rush. We waited 30 minutes outside because they weren’t open. Then we got told staffing issues etc. the service was slow and some of our group left and cancelled their orders. Due to the place being nice and the menu being good we thought it was a few teething problems. The owner asked us if we could pre order or order as a group at the next meeting due to the kitchen being small and not being able to keep up with orders etc. Pre ordering was not an option for us as we don’t know who will come on the day so we asked all members to order as a group to make things easier. Service was still really slow even on the drinks which aren't made in the kitchen. When food finally arrived the order wasn’t right. One of our members was quite rightly a bit direct with the owner about waiting over an hour for a sausage sandwich which then wasn’t the right order. Unfortunately the owner became very defensive and didn’t handle the situation very well and was quite rude. She then called the leader of the group into the kitchen and said she would refuse to serve our members because they were being rude to her. It was pointed out that she had the right to refuse service but she would need to refund our members and we would postpone a third session with them pending us finding an alternative venue. The venue is quite large and a small kitchen is not an excuse for poor service and management skills especially when you wait over an hour for a drink. 3 months after not returning to run a group there the manager emailed us claiming that she was £150 out of pocket due to getting extra staff and food for our group and how disappointed she was we didn’t contact to say we weren’t coming…. Well given that we hadn’t returned for 3 months I’m not sure why she thought we would be coming back. Sadly I cannot recommend this place. The owner needs to address the poor service, excuse about size of the kitchen (it’s not your customers problem that you can’t cater to the number of covers you have space for) and bad attitude.
kate Mottershead . 2023-08-01
MORE AT Google
We were welcomed by Toby even as we were checking out the menu in advance of our evening meal. He described some of the speciality items on the menu and assured us of a welcome reception if we chose to come back later ... which...
Traveler433415 . 2023-07-31
MORE AT TripAdvisor
Delicious breakfast & very friendly staff :)
siobhan hewlett . 2023-07-30
MORE AT Google
Very friendly staff, excellent service & the best cocktails i’ve had in a while. I definitely recommend if you’re in the Whitstable area. Will definitely come back
Morgan P . 2023-07-30
MORE AT TripAdvisor
the staff was so friendly and welcoming. the cocktails and service was on point. if visiting whitstable stop buy and give it a try. the food was amazing especially the Asian fries and chicken Katsu burger.
Honey M . 2023-07-30
MORE AT TripAdvisor
Amazing little gem with delicious food Really fresh food and staff very friendly. Burgers were really lovely. Good selection. Will be back.
Samantha T . 2023-07-30
MORE AT TripAdvisor
Twice I have ordered from this restaurant via JustEat, twice I have been made to wait ages for them to confirm my order only for them to cancel my order. What’s the point of offering delivery if you are just going to make people wait...
Ste B . 2023-07-26
MORE AT TripAdvisor
My experience at thirty nine was amazing, had a wonderful meal . I recommend this restaurant more than any other restaurant in Kent areas the staff are friendly and helpful. Also to add the cocktails are beautiful. Your missing out if you dont try the...
Lucia S . 2023-07-25
MORE AT TripAdvisor
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803 Opinions
We booked a table of 10 for a birthday celebration and were required to pay a £10 per person deposit to secure the reservation. Upon arrival, the staff were accommodating, especially with our birthday cake, and greeted us warmly. The drinks order was taken promptly, and since we had pre-ordered our meals, there was no need to wait to place our food order. However, the food took a considerable amount of time to arrive. While some of our group enjoyed their meals, others were less satisfied. The least enjoyed dish was the steak, which was unfortunately very tough and chewy. The couple who ordered the Moules Frites found it decent, but they both felt unwell the following day. While this could be coincidental, it’s worth noting. On a more positive note, the meat platter was excellent—delicious and generously portioned, easily enough to share between two people. It was definitely a highlight of the menu. After our main courses, the staff brought out the cake, and they made the moment enjoyable, continuing their excellent service in that regard. Unfortunately, the experience was marred by incredibly slow service. We spent over three hours at the table, with long waits between courses, which really affected the evening. When it came time to pay, the waitress insisted that tips should be given in cash, so we complied. The venue has a policy of not allowing re-entry after 11 pm, and as it was 10:35 pm, we barely had time to grab a drink elsewhere and return for the entertainment. The bouncers were rude, as has been the case in previous visits. When we returned at 10:55 pm, despite having spoken to them earlier, they demanded ID again and were unnecessarily unpleasant to our group. After we left, I realized the £100 deposit had not been deducted from our bill. When we returned the next morning to collect the remainder of our cake (which had mysteriously lost all its chocolate truffles from the top), I inquired about the deposit. The staff member was polite and assured me it had been accounted for, but I wasn’t convinced. After emailing the restaurant, I received a response a week later confirming that the deposit had, in fact, not been deducted and would be refunded to the person who booked. After missing the call back, the booker attempted to contact the restaurant several times over the next few weeks. They returned our call once, but it took multiple failed calls on our end before we finally reached them. Overall, our experience was soured by the slow service, unpleasant door staff and the mishandling of the deposit. £100 is a significant amount to overlook, and had I not rechecked the bill, it would have added to what was already an expensive meal.
757 Opinions
food was delicious and was served very quickly. service was excellent and the staff were lovely. very well priced. nice selection of locally brewed drinks.
491 Opinions
Arrived to a very loud and noisy bar to find out our table was next to the door, across from the bar and next to noisy drinkers. We waited 15 mins for a drink although the drinkers at the bar where served ahead of our drinks order.....we knew then we had made a mistake! The food was excellent we both cleared our plate but atmosphere, service and attention to detail was lacking. Would not return in the immediate future.
464 Opinions
Visited today - quiet Saturday afternoon. No ales on draft. Really rather nasty Sauvignon Blanc. For some reason the music was very very loud. Maybe it’s going through a transitional phase, but it wasn’t much fun today.