Thea Caffea in Nottingham

Bought this voucher via Groupon last week and booked for today (27/01/22) only to find this has been closed since Xmas. Spoke to the nearby cafe who said the owners did a runner and people keep coming with Groupon vouchers. I have sent an official complaint to Groupon who said they are dealing with this. Please save your money as Groupon are still selling the Vouchers. I am trying to get them to take it down, but in the meantime, do NOT book.

We booked a Groupon deal .. and turned up after booking and the place has closed down .. although still selling packages on Groupon ! How poor is that ..

They have gone, my mother in Law was bought vouchers for Christmas for here, 2 days before Christmas. She's gone to use them and they've gone!

6 of us arrived around 5pm for some drinks after the Christmas market. I had family visiting Nottingham and specifically chose a local business to support. We were shown to a table near the back. The cafe had around 4 other tables of guests. It was a while before the waiter appeared. After looking at the menu I asked for a mulled wine, to be told we don’t do that. I pointed out that it was on the menu so he said he’d check. He came back and confirmed they did. Others in our party ordered the WHITE hot chocolate and an Aperol Spritz. Someone debated an Espresso Martini, the waiter said cocktails were 2 4 1 so they ordered the martini. We waited for some time for drinks to arrive. The crashes we heard COULD have been our drinks tray? As the waiter arrived we saw he had 2 Martinis and 2 Aperol Spritz. We pointed out we didn’t order them and he said 2 4 1 for the SAME cocktail. We decided someone would drink them so didn’t make a fuss. The mulled wine was good, but the hot chocolate was a DARK one. However the Aperol Spritz tasted like syrup. When the waiter came back with the rest of the drinks, (including a tea pot of hot water with tea leaves in a dish and no milk) we told him the Aperol Spritz didn’t taste right. He asked if we’d ever had it before!!! It’s actually one of our favourites after a holiday in northern Italy. What happened to the customer’s always right? I asked if it was real Aperol so he came back with the bottle. At this point we decided that we didn’t want the Aperol Spritz. The waiter then took them back and the barman came marching over aggressively. He also asked if we knew how they tasted, said he must have made 30 over the weekend and had been making them for 20 years. We said, well they didn’t taste good. He said he couldn’t help it if we didn’t like them and WE COULD LEAVE IF WE WANTED!! By this time we had almost drunk the mulled wines and the coffee and beers we ordered. What a ridiculous over-reaction. We totally expected to pay the bill for all the drinks except the Aperols, including the wrong hot chocolate and extra Martini. However he was so rude and aggressive that we took him at his word and walked out. This place was an amazing cafe before the new owners. I’m embarrassed that I recommended we go there. It’s neither a good cafe or a good bar. Don’t go!

Having been a regular to the previous Thea Tearoom perhaps I shouldn't compare to the new Thea Caffea, there is a gulf between the two, The current decor is up to date but has no atmosphere. The owners have tried to retain some of the old features such as pretty tea service crockery. However having a mismatch cup an saucer was a loss of the attention to detail. The menu was similar to the old Thea with a couple off added features to make their own mark. The staff were friendly, particularly the waiter. However one fella, I think one of the owners eventually brought our hot drinks to us, he looked like he had just got out of bed, He was wearing dirty jeans and a crumpled shirt. Not that this is a major problem but it didn't reflect the smartness of the establishment. I have been a couple of times since the reopening but yesterday's will be my last visit because it is not particularly unique anymore. Room for improvement, speed up the service of drinks, I had food served before the drinks despite the low numbers at lunchtime. Ditch small butter pats for a pot of butter. All staff should be cleanly dressed. Find a way to add atmosphere. Serve fresh tea leaves, my tea leaves were either stale or I was served the wrong selection.

Visited today, absolutely stunning what a find. Definitely worth a visit. Simple ingredients done properly. We travelled to Nottingham from Barnsley, when we return will definitely re visit

I took one of my good friends to Thea for her birthday. We had pots of Earl Grey tea & warm home made fruit scones, with butter clotted cream.& strawberry jam. It was all so delicious & a treat for us to have morning elevenses together. Service & food outstanding

Stopped here to wait for my wife while she was in the shops…….ordered a drink TWICE in a place that was not busy…….it never arrived so I just went elsewhere, the staff were clueless……we ended up at a great few places for lunch and a few drinks that were friendly and actually served you!! Safe to say this won’t be a place I’ll be going to again 🤣

Didn’t realise it was under new management although we should have done when we went in and there was only one other person in there. Manager very rude to us on entry and then seating us at our table. Decor now looks cheap and tacky. Staff don’t seem to have any idea of customer service and ambience. Such as shame as it is a favourite of mine and several friends. Won’t be back.

Have a wonderful birthday drink yesterday and food. Fabulous customer service.The cocktails were amazing. Always pop in when I am in Nottingham and never disappoint s.

Today was my first visit since it reopened. I loved this place but now it is tacky. Cheap decor and a DJ Box that belongs in an 80s disco. At least throw a table cloth over it. One fella maybe the manager looked very shabby. Also too few staff. The staff that were there did not wear masks! Once our lunch arrived no one checked on us or cleared our table. The class and style that made it such a wonderful place has gone. Such a shame.

Visited with my mum for lunch on a Saturday lunchtime. Courtyard was fairly busy but no one in the cafe - which should have rung alarm bells as we used to queue to get in! Ham and mustard bloomer was cheap bread, fatty ham and occasional lumps of mouth burning mustard, nice looking salad garnish but soggy crisps. All round unsatisfactory and £23 for the privilege

What has happened to this place? We popped in for a coffee rather than going to one of the chains having been a few times before it shut down. The 'two for one' cocktail signs should have been enough of a warning. Greeted by a young lady with a glare and told us to help ourselves to a table. Gentleman who took our order was friendly and helpful. We also ordered a portion of crumpets and an English muffin. Both shop bought, toasted but cold. Coffee was tiny, tasted fine but there only white sugar or sweetner in packets to choose from. Cost was £15 something. Been done up really cheaply and was pretty dusty/ dirty looking. The cushions at our table had coffee (?) stains and dusty plastic flowers. The cake display cabinet looked a bit sorry with one shrinkwrapped cake and a lot of dust / crumbs on display. Unfortunately i think this has turned into a bar rather than the 'teahouse' cafe it used to be. I am all for independent businesses but we won't be going back unfortunately.

Looks really tacky, used to be decorated tastefully. It's now more of bar, not a cafe. The menu said homemade cake, it's not. I had the chocolate cake and it was dry and disgusting, and certainly not homemade. The Aperol spritz were generous and some of the staff were helpful. some of the staff just ignored customers and some of the customers were drunk and loud, so we moved inside so we could have a conversation. Lots of much better places to eat and drink in Nottingham, don't bother

Lovely little place, great courtyard setting. We both had the smashed avocado with chili. Delicious. Good friendly staff, did not have to wait long for the food and a brilliant tea selection. Worth stopping in for lunch.

Visited Thea Caffea as my twin brother Stephen and I were wandering around this part of town and what a great find . A really lovely interior, nice decor and furnishings, a light and airy interior and plenty of seating options spread throughout cafe bar all housed in a fabulous looking building. We were greeted with a smile by a very pleasant member of the staff, we ordered a flat white coffee each, these were served in excellent condition being steaming hot, we just kicked back, chilled out and soaked up the great vibe in this busy and popular cafe bar. From the first sip till the last sup you can tell they use quality ingredients in their coffee and take great pride in the coffee they serve ,it was just so good being in such a lovely cafe bar enjoying a quality brew. We really enjoyed our coffee's in here before we moved on and although our visit was only fleeting for a first time visit to Thea Caffea we had a great time. Thea Caffea is easy to locate along Low Pavement. Opening hours are; Monday to Friday, Open from 10am. Saturday & Sunday, Open from 9am. Well worth checking out if you're in the area.

As other reviewers have said this place is now under new management and doesn't have the same atmosphere or attentive staff as it used to. The food was good and came out quickly though. We sat in the courtyard area which was nice, and meeting...

We went for afternoon tea with friends. Sadly, the food and drink was rather poor quality, poorly presented and very overpriced and, whilst the service was friendly, it was confused and a bit chaotic.

1st off this 'Restaurant' should not be allowed to call its self Thea Caffea as it is nothing like the original. From the moment you walk in you can tell the "waitresses" where hired by the male owners for their looks and not ability. They...

I had been to Thea Caffea before in the past with my Partner, Mother in Law and Sister in Law and had a wonderful Afternoon Tea style experience, so we went back again. Unfortunately, this appears to now be under new ownership and said owners...

Took my daughter for afternoon tea for her birthday. Despite saying the place had been refurbished it was still in disarray. Some parts had bare chipboard showing just looked cheap! Alot of empty boxes were stacked up in a corner rather than taken away out...

Awful!! Their prices are sky high to give the impression that they are top quality. However, they have stuff on show that you would expect to see in a store room, such as old decorations and shop fittings. The place is dirty and I had...

Walked in and the place has been transformed, black and purple, cheap garden furniture, DIY chipboard furniture. Ordered a tea and a coffee - came to ten quid. Crumpets at a fiver a serving we skipped. Looked under the table and the floor was covered...

Went for an afternoon tea with a friend, having been previously when it was a classy cafe. It appeared to still be in the process of some redecoration. The young girl serving (and in training) was friendly and helpful and the afternoon tea was nice...

Nice decor and especially outdoor looks beautiful but as it was raining we sat indoors. I had the halloumi avocado bagel which was nice enough but the bagel was a little stale and I would recommend they add sweet chilli to this as it would...

This place used to be so lovely and quaint. I hadn’t realised it had changed owners, but it now looks very tacky, and the music (at 4pm) was inappropriately loud. The most embarrassing aspect, they had run out of English breakfast tea.. at an afternoon...

My second visit and sadly my last. I bought my sister here as a treat after initially having a great experience a few years ago. We were greeted at the door shown to our table. The waitress was friendly but not particularly smily. Ordered afternoon...

I am a regular visitor in and around Nottingham City Centre, enjoying the cafe culture. I had my first cisit on Tuesday of this week. What a great surprise. There's far more to this place than first appears. It has a most welcoming outside area...

I was passing by when I stopped & was lucky to sit with the owner who was very welcoming and clearly loves her venue & has poured her passion into making it feel special and with a feeling of luxury. beautiful for afternoon tea or...

Wine was warm and had a “fizz” to it which suggested it had been open a day or so. Not nice and not cheap, especially given the competition in town. Glass was greasy. Swapped to a G&T. Second glass also greasy. Had a scone. Average....

There’s been a lot of negativity surrounding this place on several platforms recently so I was unsure what to expect. We had group on vouchers for a speciality afternoon tea and could not have been more happy with it. The coffee was strong and robust,...

Me and a friend came on Saturday for speciality afternoon tea with prosecco. It’s was lovely the sandwiches and cakes were delicious and you got plenty. We couldn’t eat it all so the staff out in plastic takeaway containers for us to take home. The...

Don’t bother visiting this cafe. Salmon and bagel bagel £9.95 with limp lettuce!! Disinterested staff, with no evidence of any training, and even less of manners. Front of house staff not wearing masks. When I queried this, the response was that they were exempt. Cigarette...

Great view. Nice atmosphere . Sat outside . Excellent service. Nice food. Recommend it . Not lost it’s touch at all . It’s one of those places that chills and relaxes you, no rush breakfast . Excellent sausage which makes a breakfast for me ....

Called in for a latte after a walk around the city. The place itself is okay and the service is really friendly but the cost of two coffees is extortionate! £7.90 yes you read that correctly £7.90. It wasn’t anything special either. Won’t be dropping...

A lovely little surprise to find after shopping in Nottingham town centre. With a delightful gravelled courtyard and bistro-styled tables/chairs and pretty lilac parasols for when the weather misbehaves. Will definitely re-visit next time we’re in Nottingham.

Where to start!? Firstly I visited this cafe a few years ago and it was really good. I could not have complained about anything; it was a place to celebrate a special occasion. Now, like all other hospitality venues, the cafe should be operating under...

We went into the Thea Cafe in Nottingham today 22.06.21 for coffee and brunch, sat outside (the only table) ordered and waited 30 mins for snaked salmon bagels, promoted staff who ignored us whilst chatting amongst themselves to be asked “what we wanted” and three...

Lovely place have had several celebrations with friends in the past, really looking forward to returning with friend yesterday, but was slightly disappointed, like other people have said, it is overpriced and the smallest cup of coffee ever!!!! The staff weren't over friendly i am...

We used to love this place and was looking forward to it reopening. And what a disappointing experience it was. We sat outside and the terrace area is lovely. The cheese scone was delicious too but unfortunately that's where the positives end. The advertised "large"...

Dreadful place. Arrived on Saturday 22 May for a pre-booked afternoon tea. I am disabled and have to use a walking aid (rollator). The ramp to get into the cafe was full of building materials and was totally inaccessible. I therefore had to get down...