The Woolpack Inn in Swale

Won’t rush Back till toilets steps are sorted doted Out as I just had a very sober fall On them No Notice coming out of the large step Down hurt my self badly One customer Too Many to take a fall

Food was ok, service was dreadful. Kept asking for a high chair, also kept asking for drinks and got forgotten about. Had to ask for drinks to be taken off the bill as they never arrived. Ridiculous prices for dreadful service

Lovely pub and amazing welcoming staff we never got food today but will definitely be going back to try there delicious looking Sunday roast dinner

Attended for a birthday meal at the birthday girls request. As there was 10 of us we pre ordered our food which I actually preferred but be warned the portions are large so I regret having a starter. What makes this place worth a visit though is the service. I believe we were mostly served by Bethany who couldn’t do enough for us. Lovely food, clean pub, nice beer and fantastic service. Thank you

Just had a beautiful Beer Battered Cod chips and peas at this lovely pub. Very highly recommended and it's dog friendly aswell

Nice pub, but a little expensive. Charging £2.40 for lime and soda

The company was good but the food was dreadful, fish and chips soggy, roast beef was poor with soggy roast potatoes the broccoli wasn’t even cooked, only food that tasted on par was the green beans, the landlady couldn’t be bothered to smile even after getting the wife’s drink wrong

Warm welcome and attentive friendly staff. Food, standard pub fayre.

Family Sunday dinner out was well cooked but meat free roast dinner came with no meat alternative but only a serving of Cauliflower cheese, potatoes and Yorkshire pudding which was not clearly shown on the menu. I had to ask for the stuffing which should have been part of my meal and I was surprised for the price there was no nut roast so I felt it was rather expensive for what I had.

Had a great first experience at the Woolpack. The food was amazing, weekend lunch service had just started so wasn't busy at all. Will definitely return.

Enjoyed a lovely relaxing meal with a friend here tonight. We were made very welcome by friendly staff. So we will be returning next month with some more friends.

My wife and I are over from Australia visiting family. This is a local close my brother. Wow! I wish this was local to me in Oz. Beth and her assistant were very friendly and efficient. Apparently, it's recently changed hands. If you're a local, go back and check it out. It's a ripper place 👍

I've not been here is about 12 years but it has changed so much - all for the better. The food was really good, big portion sizes, beer was crisp and clean and the staff were friendly and couldn't be more helpful.

Service was great, food was ok ordered the hunters chicken chips were great salad was fresh. But the chicken was overcooked and dry. Been back since thought I'd give it another go as it had been a while, had a roast dinner mine was edible but the meat was like sliced packet meat, my father and cousin both had grey roast potatoes wasn't edible I'm my opinion we asked the waiter about the grey potatoes she said she was going to speak to the chef, and they she just disappeared. They charge quiet a lot for food that seems to be cooked by someone very inexperienced.

My wife booked for us and our grandsons to go here for my birthday ( 62 years old ). Arrived on time and was shown a table and sat down and waited. Look at the menus decided what we were all going to have and waited for someone to take our order. After waiting 20 minutes and no one seemed interested in us we decided to leave.

Absolutely brilliant staff. Food fantastic. Will definitely go again.

Lovely helpful friendly staff Food was lovely although the soup I had was a little thick more like a puree but the taste was great, low lighting but not overly dark. We chose to sit inside but the garden looks amazing when weather is warmer will definitely be in the garden

Love coming here, food always soft on. Service second to none.

Such a lovely friendly pub in the heart of a pretty village. Will be coming back

Really enjoyed an evening meal with friends. Great quality food, well presented and good range of beers and other drinks. Nice friendly place thank you so much for a pleasant evening

Visited with my Mum and we could not have been more welcomed. The staff were all attentive, getting the balance of checking in and giving us space perfectly. I am surprised at some of the reviews - our roasts were excellent - choice of meats, field fresh vegetables, and proper Yorkshire puddings! Also lots of GF choice. Selection of wines only available to the trade. Thank you to the whole team.

Nice pub, plenty of parking how ever the price of a pint is comparable to London prices

Nice pub... Local to a friends house 😊

The pub/restaurant offers gluten free and vegetarian options to a decent pub menu. Tasty food, decent portions.

Lovely atmosphere and lovely staff. Food was a bit hit and miss, broccoli was mushy/wet. The parsnips were lovely. The gammon roast, the meat was grey but tasted ok. Gluten free Yorkshire pudding was rock solid. I mean you couldn't eat it if you tried, it was that bad ( was nice that it was an option though, just needed to be cooked way way less or not kept under a heat lamp) The menu needs changing as the kids menu online says nuggets are gluten free but in the pub it doesn't say that, but in the pub it says the sausages are gluten free and they are not. Other options were available so it wasn't a huge problem, but I would recommend they change this as a little misleading. Toilets lovely and clean. Reasonable prices. Good menu choices The atmosphere and the staff are what makes this place.

Worst pub going. Tried it twice. Never again. Rudest staff going, inedible food, poor beer. Don’t waste your money going here.

The fish and chips were poor. Batter on the fish was so fried up and overcooked that it flew across the table when cut into. Most of the fish was stuck to the batter where it was dry and overcooked. The mushy peas were dry and tasteless and the chips were barely warm and dried up! The beef burger wasn’t hot and the bottom layer of the roll was pappy. Will not visit again and complete waste of money.

We were staying at the Honey Pod hobbit house (Ground house Leisure) on Sheppey and needed somewhere to meet up with family (total 8 adults, 4 children) that allowed dogs and not too far away. We had a very good evening at the Woolpack with good, proper pub food (all brought out together) and good service. The next day hubby and I were trying to find somewhere for lunch and decided it was easier to go back to the Woolpack. Again it was good service and food - their chips are the best! Recommended.

It was out first visit for Sunday lunch. Food bland and over cooked, with very little flavour. Turkey and Pork wasn't available and so we chose the roast beef. Beef was overcooked and felt like pre ordered slices from Brakes! Stuffing burnt, roast potatoes reheated, veg overcooked and pigs in blankets were like bullets. The best part was we didn't need to cook or wash up, we defiantly won't be back. Such a shame as they have a captive audience with the village.

Great food, massive portions and so nice. Staff extremely nice too. Highly recommended.

We found this place by chance in a search for dog friendly pubs… and what a find it was! Staff were so lovely and welcoming, super helpful with menu choices, fussy kids and vegetarians! The doggo was spoilt rotten, too. Portions are huge, food is great quality pub grub, something for everyone. Will definitely be back. Highly recommend!

The pub is so clean, and the staff are really friendly. I have never eaten at this place before, and I would like to one day.

I didn't eat there, so this is why I haven't rated it, but it's a lovely little village pub.

An absolute gem of a find. An exquisite pub in every respect. Looking forward to many return visits!!

We used to use the Wool Pack years ago, but for some reason stopped. Good quality food, pleasant staff.

It's a bit hit and miss. Sometimes I've been here and it's been perfect. Most recently the locals at the bar were more important and wouldn't even leave space to get past to the toilet. You can feel like an inconvenience.

Fantastic Sunday lunch and great service. Defo recommended 👌

Great pub, friendly atmosphere and lovely food, never disappoints

Lovely village pub. Would recommend.

Food and drink overpriced. Food is typical bland pub churn rubbish, no justification for the price. Exceptionally rude staff and landlady in particular, not just a one off as friends have all said the same, on seperate occasions. Unfortunately because they have the monopoly of the village, people continue to use it. Avoid, and save your money for people who deserve it.

Food is lovely, as are the staff. Everyone is welcoming and friendly. The food is lovely and portions are very large.

Good service and very friendly staff 👍

Dropped in after a walk and had a lovely baguette each (prawn/avocado and gammon ham respectively), both with salad and home-made coleslaw. Comfortable bar/dining room.

Nice pub, good food. Only downside is the novelty “ diy” steak cooking. Everyone in the place comes out smelling like they work in a burger van. Update. 6 people on the restaurant 6 in the bar. 5 staff. Still a 40 min wait for food , and when chased the response was “it’s only 30 mins I will show you the ticket” and “the girl is new”. That was after having to settle for 3rd choice on the menu because everything else was “sorry we don’t have that” How about “sorry - will have it with you as soon as we can” not defensive and blaming the waitress who was actually really friendly and welcoming unlike the owner. Keep on the way you are and you won’t have to worry about customers much longer. The building will be turned into flats and everyone will say “what a shame”. It will be a shame because it can be so good there. Not cheap and that’s ok if you are good. But this feels like it’s all a bit too hard, waiting too long to get food you didn’t really want whilst waiting in vain to get some service to buy another drink to be told “you have waited is 10 MINUTES leas than you guessed” and than paying over the odds for the privilege….. think I will spend the money somewhere else next time. I tried to explain that if I didn’t tell you you wouldn’t know but that also seemed like that was unwelcome. My mistake. Won’t repeat it.

We haven’t been for dinner for a while and this time we had some friends with us. Our food was absolutely gorgeous, not a complaint in sight. We will be dining again soon for sure 😁✔️🤔 The Pizzas are absolutely out of this world 😋

Appreciate it was a busy Sunday but service was very slow. Yorkshire puddings were dry and tough. Broccoli was still partly frozen. Meat was dry. Shortage of gravy and apple sauce. Staff were not attentive at all. A real shame because it had been recommended to us.

We were very impressed by our recent visit to The Woolpack. Although we only had a couple of drinks, we did see some of the food being brought out and it looked very appetising. Therefore, we planned to come back another time (hopefully soon) to try it. The pub inside looked good enough, but we decided to sit in the beer garden as it was a sunny afternoon. The garden was very pleasant, it was well looked after with plenty of good quality seating and tables, a really good variety of flowers and plants and it had a good relaxing atmosphere. Definitely recommended.

Unfortunately having to rate this place low. I can’t actually quite believe I paid for our meal to be honest. My husbands chicken was really dry and inedible sadly. I had a curry but with every bite I had to spit out a big lemon pip or something really chewy not sure what it was but couldn’t bite into it. Curry was advertised as mild but I thought it was a bit too spicy and I like spice. You can taste all food came out of a packet which is disappointing, the chips were nice but that’s the only positive thing I could say about this place. The atmosphere is dull and apart from the two young girls who was serving tables you couldn’t get a smile out of the management/other staff. We also thought £60 was quite expensive for one starter two mains and a kids meal and only one alcoholic drink. It’s a shame because we picked here cos of good reviews but just didn’t get the same experience sadly.

Lovely food and good portions. Depressing service and atmosphere though. Drinks ridiculously priced and food a little expensive. Area needs competition!

It's a good old public house. Love it. Food is great. Staff are so friendly and helpful. Happy 😊 to help. Nothing to fault here. Love it.

Went here as a couple and was looking for a pub that served better than your usual deep fried food. Woolpack certainly met the brief. The mixed grill was huge, quality meat. Husband did not think he would be able to eat it all. Only minor negative, steak was served medium to well done. When order was taken not asked how he wanted it. I had the hot stone steak which was good. Again minor negative is the whole steak was served already cooking on the stone. I’m used to meat being on the side and then you cook using the stone that way it is how you want it. Because it was already on the stone, by the end you were eating well done steak (no plate to put on to stop it cooking). Variety of desserts including old school style kept in a hot cabinet. Have friends visiting in June so hope to visit again. The locals were friendly and we were made to feel welcome. Saw they had a fair sized beer garden.

Great atmosphere, and top notch hospitality, along with a great pint or two!

Lunch today, great menu, excellent cooking, friendly staff, lovely pub..Can't wait to return..Thank you

My wife and I were staying in a local campsite in our motorhome and the owner recommended the woolpack. We had a fantastic meal, the food was delicious and good value for money, the staff were so friendly. The landlady was very polite and made us feel so welcome. We have a 7.5m motorhome and although it took up more than 1 bay the landlady was ok for us to park there. I will definitely be back for another meal as it was so nice.

Lovely food. Loads to eat. Great service

Havent been since 2021 and definitely not going back as it has not got any better. Walked in and felt out of place, no warm welcome just locals staring at you. Had to find someone to say we had arrived after standing there for 5 minutes, no one else in the restaurant. Waitress was standing behind the bar talking. Finally got seated then waited an age for our drinks order to be taken, finally came back to ask what we wanted to eat. Food was ok nothing exciting only had a main course but waited an age for that too. Waitress came our clear our plates and that was the last we saw of her, she kept disappearing with her phone outside. At no point in the 35minutes we sat there after plates were cleared were we asked if we wanted dessert, another drink or coffee.. terrible service, no atmosphere and a complete let down if you are looking for a nice meal out. Used to be a lovely pub years ago, shame they really do not know how to make customers feel welcome now, putting fancy lights outside doesnt make it warm and inviting inside.

Cracking Pud. Lovely inside and out. A bit out of the way but still worth a vi

Nice friendly pub with good food

Rearly nice decor and friendly staff but a bit expensive for me

I love this pub. Have been there quite frequently lately and have noticed it is becoming busier. Good pub grub … not cordon bleu… but good food and generous portions. Service is good. Clean all round.

1st time and food and service was good

Very cold sat next to a radiator & asked if it could be turned on. The waitress went off to ask & returned saying no sorry hopefully your food will help warm you up!!! Sat with coat on. Won’t be going back.

The food is good, staff friendly.

Our favourite lunch time haunt. Friendly staff, clean premises, great food, choice of wines, beers and ales.

Lovely atmosphere, good menu, tasty food

It is one of the best pubs in the area the staff are knowledgeable and always friendly.....so much so we are going for Christmas dinner there.

Lovely pub atmosphere, service and food.

Lovely pub but always feel a bit of a nuisance to staff which is a shame. Food is good and tasty although can be a bit pricey for what it is.

Been to the Woolpack a few times in the last few weeks and although they had a few things not available on the menu this time, we still had a lovely meal. Staff are very attentive and polite.

Amazing immaculately clean pub stunning garden area as well but bar staff unfriendly not interested in new customers and totally unrealistic prices £8.25 for a pint of beer and half of soda and lime things have gone up nowbut but just felt unwelcome.

First time here, recommended by a friend. One of the best pub meals we have had in ages.

Went to wool pack 17th September 2022 booked a week in advanced to take my dad out for is birthday meal he is 83 got there an d got taken to table and there was no menus on tables we got drinks and then every went wrong had to ask for menus then the waiter first said Iwe had to wait 15 minutes before we can order then he came back 10 minutes later and said we have to wait another half hour before we can order this is when this was unexceptable I felt embarrassed as it was my dad's birthday treat and I come and see him most weekends as I come from Northampton so I got so annoyed with how was treated told them we are leaving as I felt we where being foged off and in front of other eaters so we got and left but I like to say thankyou to young girl waitress how tried to get us to stay and keeped apologising for this situation but felt that I let my dad down The manger did phone my dad up and apologising for what happened but my dad is to nice to people and said it was OK but me I fell this was unexceptable and out of order the way we where treated

Lovely village pub with amazingly tasty food, good prices and ice cold beer. We live less than 7min drive away, so this is now our newly adopted local. The atmosphere is calm and very relaxing. Very shiny wooden floors 😁, not sure what their secret is, but my wife would like us to find out 😀.

We shared a lovely, leisurely lunch with friends, who have been a few times before. It was genuinely a very pleasurable experience- I am sure we will be back

Lovely atmosphere, great food, smashing village pub! Recommend highly!

Been to the hospital work was covered let’s find somewhere for dinner!!! So owning a cab firm I get to hear loads about restaurants etc, we picked a lady up from The Woolpack last week, she was absolutely raving about it. So we figured we’d give it a go! Now I’m not quick on my toes, but we were welcomed as we stepped in and sat close to the door so didn’t have far to go. A lovely family atmosphere the locals all knew each other and the bar staff! Lovely big fish tank and a nice menu with a good choice to cover most needs and tastes. I was intrigued by black Rock steak……. Will be giving it a go next time having watched another diner going at it! In the mean time, I had Pork Belly, chips, coleslaw and corn. The good lady had beer battered cod chips and mushy peas. Her fish was so big it was trying to escape off the plate! As for the Pork belly when I’ve had it before it’s been nice but never very filling, so I had the whole not the half, lesson learnt, half would have been fine! Lol Topped off with Cheesey Garlic Ciabatta to share! Drinks for 2 and an amazing meal in a beautiful country pub! Perfect! If you’ve not been, do it!!!!

Had a great evening with friends eating in the garden. Nice menu, food was good.

Haven't been here for years was very pleasantly surprised how nice it is now. Really friendly helpful staff and gorgeous food. Will definitely be coming back 😊

Wonderful food, good service and really friendly staff! Can't wait to go back.

Lovely village pub that offers friendly service, great food and plenty of free parking. Have visited a few times with family and never disappointed. Will visit again really soon.

Beautiful village pub very friendly did not have food but I intend to go back and try the cuisine

Great place to chill and relax on a warm weekend. Cheers!

Had lunch here, the place is beautifully decorated and spotless throughout, food was well cooked and plenty of it, we both had the Gammon, proper gammon not pre-packed stuff, eggs were runny and chips were crispy, excellent all round, the Guinness was well pored and the staff were happy and friendly. Will return.

Lovely staff and atmosphere. Will definitely go back again. We just held my mums surprise birthday lunch in The Woolpack. The food was spectacular and the service was amazing. There was 11 of us and all the food was perfect. Highly recommend 😍

Went with a big group of 8. Not as many options as I remember but fabulous service makes up for it specifically from Sheila duribg breakfast. Would definitely return.

I left a complimentary review for the food at this Pub in March, having recently returned I can only say the portion size and quality have declined and prices have gone up. They seem to be pursuing the idea of a " Gastro "pub and in doing so have lost their way. £16.95 for a Ploughmans that consisted of a couple of pieces of Ham and 3 x 5mm slices of cheese, plus some salad that was past its best, VERY poor value. Hunters Chicken which last time was great , now served on a small wood/slate platter that I consider unhygienic. Drinks are expensive at over £5 a pint. Great shame, they have gone from 5* to 2* and we wont be going back.!

Very old public house with restaurant, loads of outdoor seating, green space for the kids. Some outdoor seating is in a tented area. Free car park with security barrier a token from the bar is needed to exit. Excellent menu and prices with friendly staff and owners, they make you feel welcome, well worth a visit

The food is absolutely amazing love it.... but shame the owner is rude. Hospitality attitude is ZERO percent towards customers. Customer service is ridiculous feels like give ME your money and eat nothing feel like enjoyed your food. What a SHAME.

Lovely atmosphere. Had a lovely lunch.

Great food and fantastic service, if I could have managed it I'd have eaten two meals!

.Decor and seating all new/upgraded.

Visited twice recently. Excellent food and good service in very pleasant surroundings. Would recommend to anyone to pay a visit

Had my father's wake there today. Everyone that attended had nothing but good things to say about the Woolpack. So many thanks for looking after us. Will definitely recommend you to anyone using the Bobbing Crematorium or local churches. Thank you

We popped in on May Day Holiday Monday with our 2 dogs,we sat in the beer garden,very well looked after,clean and tidy.We ordered our food and drinks and the waitress bought the dogs out a water bowl before we were served our food. Lovely food,very reasonable price and really polite and friendly service,definitely recommend for any dog owners looking to take their pets when going out for a meal or drinks

Good place to eat and drink. Not extortionately priced like some other places nearby!

Lovely venue and staff. Food looks great so need to arrange a family meal here soon

Expensive but well cooked food. Portions were good but 14 quid for a 6oz burger isn't for me. £4 for a coke and your left kidney for a starter or desert. Menu not exactly varied but you can check online before you go. Service was ok although a table of 8 actually could do with 8 menus and not 6, and the free choc mints for after for 8 diners actually need 8 and not 7. Apart from the prices and the maths it is pretty good although not one I'd go back to.

Such a lovely, family friendly pub. Really welcoming and has a lovely atmosphere. Delicious homemade food, reasonably priced. Good selection on menu. Staff really helpful and friendly. Highly recommend

Very happy. The food was excellent!

Lovely lunch and good friendly service