The Woodman in Mole Valley

We went for 'Breakfast with Santa." It was absolutely perfect. We had told the staff that we were unsure of how our 2 year old granddaughter might respond to Santa. The pub was decorated beautifully and they found us a table where she could observe from a distance. They provided us with little Christmas craft activities whilst we waited for our breakfasts. When our granddaughter felt brave enough to approach Santa, he was brilliant with her! He took her cues and met her exactly where she needed to be. We can't speak highly enough of the warmth, helpfulness and efficiency of the staff. This is a true family pub and we couldn't have wished for a better place for our granddaughter's first meeting with Father Christmas. Thank you, The Woodman and merry Christmas!

A great evening Lovely food and drink Friendly staff and nice atmosphere The quiz is fantastic - really well done. The quizmaster was so good

Another excellent meal at the Woodman . Atmosphere nice and warm , staff attentive and helpful.( unfortunately I didn’t catch the name of the young lady who took care of us, but we did appreciate her professional and attentive manner) We had the mushroom wellington (only available at weekends , sadly) and it came with a nice array of vegetables, all fresh n crispy. The vegan cheezcake was excellent. Staff very helpful when booking a table for three. Will be visiting again soon Regards Russ and Nikki

Just a lovely pub, all young staff and very acomidating for us.😉

The staff were extremely helpful, especially as I have food allergies and they made sure that it wasn't in the ingredients

The service was amazing, very attentive and understanding!

Amazing service great buffet for team event

Great atmosphere and attentive staff

Lovely place, great food, great service

Good friendly pub nice food and good service 👍

Very disappointed with the food and service today. Have eaten here before and they are often short staffed but generally good has been good. Not the case today. We were there to celebrate our mother’s birthday, ordered the rib of beef Sunday roast. Waited 40 years for good to arrive and when it did the roast potatoes were clearly Aunt Bessie style, but edible, just disappointing that they weren’t cooked and roasted freshly. The main issue was the beef which was not only fatty and grisly but was so salty it was inedible, ( and I like salty food normally). We complained to a member of staff who said’ leave it with me’ and preceded to do nothing. After about 20 minutes he had not moved from the bar or come over with a resolution. I complained to who I believe was the manager on duty at the time. I explained we had complained about the food but not had any response, She said ‘ yes, it’s meant to be salty, I’d give you another but it will be the same- I explained that my mother’s wasn’t as salty as ours so may not be the same, the response was , ‘ oh that’s strange- do you want a side dish or something, or I could give you some Turkey? ‘ we declined as we were now over half an hour post food arriving. No apology was received, no refund and no acknowledgment that this was an issue and she should be trying to resolve it . Worst customer service I have experienced for a long time.

Always extremely impressed with the delicious food and service. Good value for money, super friendly and helpful staff, very cosy and comfortable atmosphere, plenty of parking, I would absolutely recommend The Woodman!

By far one of the better places we go for Sunday Lunch...its becoming our family favourite place. Great food and the staff are fantastic...highly recommend.

Went for their Wednesday night quiz night and it was great. The guy who hosts it, has a fantastic quiz show host voice. Good difficulty level both times we have been and we won both times we went go team Beagles Dentures. Look forward to the next one. Pints tasty and food looked and smelt great.

The pub itself was very pleasant and the drinks were excellent. However there were lot of unavailable items on the menu. I was also served a very gristlely piece on steak.

Howard was amazing at the quiz great questions and great quizzing system

Always good for a chillout with a pint or two with good conversation 😊

Great pub. Lovely beer gardens. We always bring our dog with us. Quiz on a Wednesday is normally a busy evening also. Friendly staff

Great quiz night. Very friendly bar staff and a very good quiz master. Would definitely recommend and I will be going back next week.

Always service with a smile from James - food is deluxe

Excellent service from JJ. Great atmosphere and great food! Been coming to the woodman for a couple of years now and it is always such a fun experience, love this place

I know this pub quite well and it’s fine for a drink with nice bar staff. However Ember Inns should be ashamed of the quality of food they dish up and the fact their pubs are always so understaffed. Last night, the first 4 main courses we ordered were out of stock. I mean what well run pub runs out of all their different steaks, their chicken and pretty much everything else on a quiet Weds night? I eventually had a bacon and cheese burger. The ‘chef’ clearly thought it was ok to serve this with skinny, rock hard fried that were dried out from being under a heat lamp for ages. The burger itself was a cheap patty that probably came from a frozen budget pack. It was topped with a slice of cold cheese. It was served without any cutlery or sauces and when we asked for some the waitress said ‘you’ll have to get it yourself, I’ve got more orders to get out’. The hierarchy and Regional manager at Ember Inns need changing if this is the type of rubbish they are willing to serve their customers and they cannot even have the regular staples on their menu in stock. Go to The Brewery in Ashtead instead

An amazing evening with a good priced and lovely food and an amazing atmosphere. The staff were super helpful and very friendly.

Very poor food. Any microwaved supermarket meal would be better.

Visited twice this week for a meal and it feels like the heart has been ripped out of the pub. Food is standard pub fair which is what we expect but some real characters in there which is why we visit. They always make you feel welcome and always assist us getting back to the car. Let's hope the bar staff start to assist us as only the gentleman by the door have done in the past.

Attend the pub quiz regularly, always good fun - one day we'll do better than 2nd! Howard is a great quiz master, very dry and good sense of humour.

It was a bit busy when we got there, nice friendly staff,

had a great time at the woodman pub! went with a few friends for dinner and drinks and it was lovely. great atmosphere, great food and drinks and lovely staff

Knowledgeable staff who gave us some beer recommendations. Reasonable prices and a spotlessly clean pub and toilets.

Not going to lie the atmosphere and venue is really nice. The service though was bad, my son’s meal for £5.49 was just a tiny bowl of pasta so I asked the server if that was it and his response was yeh, that’s it. I spoke to the manager and he sorted it with a manky piece of garlic bread. For the price it’s terrible.

The handsome landlord was very helpful, recommended a fantastic beer. Our meals were stunning and hot. Definitely worth a visit!

Great pub had the tandoori chicken skewer and appreciated seeing Madri on Draught. Staff were really friendly. Would recommend! Will be back :)

Excellent quiz presented with aplomb by Howard the Quizmaster

Quiz questions need to be quicker, too long a pause between them

I loved doing the weekly quiz. Howard Jones makes the event fun and is an excellent quiz master.

We held my mother in law's wake at The Woodman. A sit down meal. Everything, from the staff, the food, where our table was positioned, were excellent. We cannot thank you enough. From our initial phone call to James (The Manager) to one of the staff, purchasing flowers for our table. 10/10 you all made a difficult day, into a celebration of Maureen's life. Thank you

About the worst boozer one could attend. I’m 19, but had no ID and was drinking in a corner with my dad and some random staff member takes it upon himself to come over to me and ID me when I clearly look within age. He then proceeded to take the pint off of the table without asking. What a rude man. Who does he think he is? It’s not his business, nor is it his job to do that. His job is to serve booze, not go out of his own way to prevent someone for having a Guiness with his father. Grow up, stop being tight.

Good atmosphere and good service. Would recommend.

Great food, team is absolutely amazing! Tamiera is fantastic in her job, and im coming back soon!

amazing team great pub alisa was very helpful

James, Alisa, Howard, Katie, JJ and the rest of the staff are friendly, efficient and funny

Good food at a reasonable price served by friendly and efficient staff.

Friendly atmosphere, children welcome and pet friendly. Excellent food and live bands 👍

Good service and friendly service. Great staff, great customer satisfaction

Always a friendly welcome & great food... perfect place for an impromptu lunch, an after work drink or a weekend catch up with friends.

Friendly staff and good food, clean & tidy inside and out, great please to take your children, dog friendly too 👍

Decent lunch, outside in the sun. The app wasn't working - it would not let me update my credit card details; but ordering and paying at the till wasn't a problem.

The new menu has some good new food choices and I had the chicken schnitzel however it was a bit over cooked. My husband had the gammon which was fine but unfortunately wasn't able to finish it so decided to take it home. The chef accidentally threw it away and cooked a new one. My concern is the lowering of the alcohol volume of some of your best wine the Shiraz alcohol volume has been reduced to 10.5 which is unhead of for an Australian Red wine. I get that this is occurring with other brands but if you are going to do this why are you not reducing the price accordingly? By doing this you are changing the character, quality and depth of the wine. Other brands are doing this Whitbread, Mitchell and Butlers but are not giving the savings in tax back to the customer which is just not fair.

Had a very nice meal. Friendly bust busy staff when in area will go again

Great establishment, Howard is true Gentleman tamira is a wonderful addition to the team and the rest of the staff are an absolute delight!

Emily and JJ behind the bar were exceptional! They both laughed in the face of pressure! x

Came in last night for a couple of pints great pub, was served by Tameria lovely service from a lovely girl :)

Lovely pub. Got great service from JJ and Emily behind the bar! Very polite and quick with the pouring 👌

Lovely atmosphere, food was good as was service

Really enjoyed this pub. Good service and food.

A large sprawling pub with a big beer garden that I would consider typical of the Ember inns brans. There was loads of comfortable seating inside, with plenty of room to move about and the staff were cheerful and courteous. A couple of large fireplaces are highlights in the main area giving it quite a warm and welcoming feel. The Guinness was excellent as was the London Pride.

Classic pub. Food is decent if a bit over priced!

We have had a buffet for the wake at the woodman. Well orginized buffet with great food/drinks in a good atmosphere. Would definitely recommend. Thank you.

Lovely food, friendly staff, nice atmosphere, definitely recommend.

Came on Saturday evening, the girl that served us behind the bar was very moody and clearly didn't want to be there she kept huffing and sighing when taking our order...the food wasn't great the mac and cheese side and ultimate burger were really good but nachos didn't have proper cheese on it was like burger cheese or squeezy horrible cheese instead, chips with both mains were stale, cold and tasted old, the half chicken was more like a chicken leg and was very dry , not worth £45!

Good service food was OK but very fair price

Experience with a rude staff member. Ordered takeaway delivery - two full meals with extra sides. They gave a delivery driver (who was apologetic) a single burger ONLY which got delivered. Asked for the full meals to be sent including a fresh burger to eat WITH the meal rather than having to either eat it while my wife waited for her meal and I waited for the rest of my meal or had to eat it cold with the rest of my meal when it arrived. Only response received ‘no we can’t give you a free burger’ 30 minutes later, still no rest of the food. Awful customer service to not fix the situation they caused.

so usually go down to Woodman for a easy celebratory meal with the kids usually a birthday and usually quite pleasant and very good value for money but I’m afraid last night Monday, the 8th of April. The best night they’ve stopped doing the nachos that I think were handmade in Howes to a generic nacho so that’s off the order menu now starters were all over the place to finish before others were coming out, and one of the steaks was incinerated rather a medium rare and then was replaced with one that have been shown the grill, but was blue inside. That’s always good value for money, but those little things not right spoiled experience. But to be honest it won’t stop me from going there

Fantastic food and service as always

Had lunch here today... The sun was out so we enjoyed a lovely meal in the garden. The service was served with a smile and the food was hot and fresh ..

it was all fabulous….. we had a family lunch x 13 people and particular mention for Howard Jones who was outstanding as was the rest of the team, speedy service, politeness all round and sorted things quickly with no fuss when necessary. thanks so much … 10/10

Great pub, plenty of room, friendly staff too, great live music 😁

Stopped here for drinks yesterday, really good atmosphere, good service and reasonably priced

Always a great place to eat and drink. Fantastic atmosphere and very courteous staff.

Was passing so stopped for a quick lunch mid week. Amazing service and friendly staff! Pub had a lovely relaxing atmosphere, will be back with the family. :)

Went for a 21st..part was closed off for us which was nice and food was lovely and hot..

Love this place. Great food, great staff, great atmosphere

I have been 3 times over the last 20 months. The best thing has always been the pint of London Pride. The overworked staff are attentive and helpful. The building is rather tired but no amount of money will improve it.

Absolutely loved the woodman. Beautiful setting. Love the real fire. We Was there to see my friends band versonic. And chose to have a meal as well. Food was superb. Will definitely be back. Thank you 😊

Tables left unclean, beer not very well kept, but didn't dare say anything because those serving behind the bar must rank as the most unwelcoming staff I've encountered in years!

Different prices Instore and website. Had to ask for the menu as it was curry night and the guy didn't know it was. The curry night menu was more expensive than what the website specified.

Shame about the drug taking in the toilets Won’t be going again

Had a great meal with a friend, ordered the mini desert with a coffee through the qr code on menus, when you do this there is no option to choose a coffee, basically paid full desert price for tiny desserts, when we asked about the coffee we were met with rudeness and arrogance from one of the staff members, I was so angry we hurriedly finished the deserts and left, on the way out the manager deliberately stood in my way so I had to walk around him. I've been coming to this pub since I was 8 years old and I'm sorry to say I will never go back again.

Good size pub plenty of seating indoors and out. Food is good and friendly service.

Service itself was fine as was the food. However having arrived at 7.45pm we ordered starters and manin courses only to find they stop selling deserts at 9pm. It hardly gives you much time to eat. Fortunately they accommodated us when we ordered deserts at 9.15pm. We were then told at 9.45 that they were closing early at 10pm as it was quiet - like the fact that we were there didn't matter. We were then chased to pay the bill at 10pm, which we did. We were able stay at the table a little longer, but without any drinks, which meant our evening meal wasn't curtailed to just over 2hrs. We then stayed until about 11pm, but somehow someone else arrived and was served 2 pints of lager, way after 10pm. All very odd. Why do these places now just choose to close early. If you've made plans to ho out with friends, a 10pm closing only amounts to a couple of hours - pointless. It was ok, but just that, I can't see us going back in a hurry, not if there's a risk they'll close early just because they fancy an early finish!

Lovely staff. Excellent meal. Very warm and welcoming ambience on a very cold night

Bit dissapointed in food and prices. Staff and atmosphere was great, lovely warm fires too.

Lovely warm and friendly pub that allows dogs

Rubbish...shouldn't have paid.....thank god I did not take my mum and dad there....

The woodman has been very up and down over the past few years but the last couple of times we have been in (December 2023) the service has been great and the food was good.

Service good, food bad. Crispy prawn sandwich had 3 prawns and came dry. We had to ask for the Marie rose sauce. Server was very apologetic. Prawns had most of the moisture cooked out of them. Shepherds pie tasted ok but was tiny. Cabbage came on the side but hadn't been strained properly, so sat in a puddle of water. £30 lighter and hungrier than when we went in.

Very annoying to find it was quiz night. Really loud questions over the speakers and nowhere in the pub to escape from it. Food was mediocre at best. One meal of half roast chicken was so dry as to be inedible. We received most of the money back for that Three vegetable dishes were badly cooked, either hard or limp.

Was my first today at this pub and My experience was horrible!! First the lady who got my order was in a bad mood. Secondly we wait 45min to get our food ! When 30min passed I asked for my food and the waiter said that they were defrosting the fish fingers! Seriously?!? After 10 minutes they brought me the fish fingers and I told him that we asked for nuggets NOT FISH fingers. After 5 minutes they brought me the nuggets kids meal but this time with peas when I asked baked beans arghh!!!😩 ahhh and of course they forgot to bring my 2 sides. I had to ask for that and they brought it within 5 minutes after 45 min waiting... Ridiculous. I've should asked for a refund. Very disappointed.

Went for an evening meal and was first told there would be a 1 hour wait - not sure whether that was good news or bad. We ordered our food from an uninterested waitress, visibly irritated that we were keeping her awake. The food came quicker than the hour expected however it was average at best - nothing special to distinguish it from everywhere else although 2 of our party did not like their meal but were just too hungry to not eat. The ambience wasn't anything to write home about except, and I don't know if this was planned, the venue felt comfortable enough to eat but uncomfortable enough to discourage staying longer than needed. All in all, average - nothing more and nothing less.

Excellent Festive meal for our Tendacare staff. 28 of us service efficiently and the food was hot and we had a good evening. Tables were festively decorated and staff friendly

Only had drinks, great service, reasonably priced

The Woodman is a nice cosy pub with a log fire. I wish they had more vegan options.

Came for a work Xmas meal, lovely staff and the meal was great

Organising our Company (Tendacare) Festive meal was easy, and Hannah was very helpful and accommodating. The room and tables were beautiful decorated for Christmas and the food was delicious, plus there was a good choice. The service was impeccable, very efficient (though not rushed) and our plates were cleared away in good time. The staff were very friendly and helpful and we had a wonderful evening. Thank you very much

The staff were very good and also the food was very good. No improvement needed, just keep up the high standard.

Absolutely delicious food,high recommend coming here

The Fantastic, knowledgeable and welcoming staff are anyways on hand and willing to help any way they can. I'd highly recommend the Cosy, family friendly atmosphere. The ever bubbly and attentive Kate deserves at least 10 stars. I'd highly recommend visiting.

Amazing little pub enjoying a couple pints lovely warm atmosphere!

So sorry to say, but not a good experience. Arrived there at 2.00pm, half an hour wait for starter. Then a further 1 hour and still no food arrived. Had to ask for a refund. Very poor service. Went home hungry. 😔

Very nice atmosphere, friendly helpful staff. Very inviting and homely. Food and drinks were of a high quality, good portions sizes at very fair prices.