The Willy Wicket in South Gloucestershire

Lovely food and varied menu, but the desserts were very slow, had to chase them up and then they arrived promptly. Needs to get a bit better organised as it was busy but not absolutely full.

Went for dinner with friends on 14th December. Service was very slow. We ordered starters and main Starters came to the table at different times. Then main meals arrived before the starter plates had been cleared away. The food on the maincourse was cold. Considering the prices we would had expected better service and food. Will not be going back in a hurry. They need to get organised.

I rarely give negative reviews if at all possible not to but in this case I have to , firstly I don't blame the young staff who were obviously inexperienced and couldn't really care too much, the fault is with the management, the waiting staff just gave no acknowledgement of our presence and I had to ask for order to be taken after some quite considerable time, our starters came after over an hour and mains had to asked for when my patience eventually ran out , when our tepid food arrived the waiting staff didn't apologise for 2 hour wait, in fact they were obviously annoyed we had to ask for our food and probably thought we should have just sat quietly, we eat out 3/4 times a week and quite frankly this is the worst experience I've had for some time.

A bit disappointed with our first visit to the Willy Wicket since it re-opened. No butter with the pate starter, lamb and chicken skewers were quite dry, burger came with salad after asking for it to be taken out. No condiments offered when meals arrived and not asked if we wanted more drinks so had to go to the bar and get our own. This was the busiest I'd seen lunchtime in there for a long time and appreciate it's close to Christmas but the quality of food and service was not the best.

Very friendly Great atmosphere Excellent food

Used to be amazing. However an hour wait for our mains sent me into a diabetic hypo. As i have to give my insulin 20 minutes before eating but if wait longer it puts me into a medical danger. Not sure we will be returning. Lots of other customers complaining and walking out too.

Came for a 70th birthday meal with 5 people Very long wait for drinks and food Serval things unavailable,items missing when food arrive and meals only warm not hot. Not very polite staff member when we had a problem with a main meal which left 1 member of our party not getting their main meal till 15 minutes after the rest of us had finished our meals. I will say the young girl that served us was lovely the manager could do with lessons from her on how to treat customers Such a shame as right on our doorstep but won't be going back Thanks for your generic reply however all 5 of us have no intention of returning,problems with food i can forgive as everyone has a bad day but rude staff is something I don't have time for when there is plenty of other friendly pubs in this area

Service was great. We arrived later on the Sunday, so menu was limited… Umm, I would say the food was nice. I just chose the wrong main dish. Also, the actual pate was small in proportion to the rest of the starter. However, the waitresses were attentive, warm and friendly.

Had a lovely meal tonight at the Willy Wicket, we were greeted and sat very quickly and had great service from Cameron, our food was great, and we enjoyed a drink by the bar after our meal, over all great experience!

Lovely evening, food was great and the service was brilliant, Abi was fab and really attentive. The prawn and scallop starter was dreamy and for mains the chicken burger and lamb skewers were delights. Lovely atmosphere, will be back!

Very good food, lovely burgers. Just a shame about the wait time for drinks, waiting over 30 minutes for two cokes only for one to not arrive was a shame.

Served by Cam , made sure our glasses were filled , very attentive , excellent service 👏.

Attended as a group of 12 for a Christmas meal tonight. Absolutely shocking wait times, almost an hour wait for our drinks, followed by over an hours wait for our food. When dessert came, one persons was missing so they had to eat it on their own after everyone else had finished. Will not be going there again, completely ruined our evening.

UPDATE:.... the pub has just had a facelift and it seems to have breathed new life into it. We went on Sunday 24th nov. It was really very nice. The food has improved significantly from earlier experience and although the roast trio was £22 I would say it was worth it. Well done to the chef and the serving staff … we really enjoyed it. One little suggestion is maybe to have some gentle piano music to add to the atmosphere and to break up the conversations of people sat near. But overall the new chairs and table added to a very nice experience. Finally when booking on the app I asked for a seat near the window which was exactly where we sat. ORIGINAL REVIEW: WELL....my expectations were quite low to start with as I've been to this pub a few times.on this occasion as its within walking distance and the memory of the last offering had faded a little we bit the bullet (in the case of the rice not much difference). I had the chicken curry. friends had bass and a burger. I can tell you categorically ... mine was the first dish prepared. in the middle of the pate was a block of crispy hard rice coupled with dried out chicken. it wasn't worth the calories as they say on bake off. I normally don't let rubbish like this go by, but I was with friends and didn't want to create a fuss. the burger was ok.. just a bit cold and the bass was nice. sadly, the quality varies that much from nice to poor all in one serving let alone from reservation to reservation. The bar staff need to smile a bit more too (but it's understandable why they don't).

Went after the re-opening hoping the food would be a bit better - was very average. High chair was taken off us after our mains, despite us having dessert as they didn’t have enough. Too expensive for average food.

The pub refurb gave a very welcoming and relaxing environment. My husband and myself opted for skewers, chicken and Lamb and would recommend. Cooked & tasted great. Price was not to different to centre of Bristol/ Bath so leanining towards higher than average for the area of Dowend .

Always amazing food and service here

Love the Willy Wicket! Great food, good selection of real ale and staff always happy to chat to regulars. Keep it up

although apparently this was the last day before closing for 3 weeks , the food being served was below par. the brie bites starter was served without a sauce , wilted rocket and a load of pumpkin seeds thrown on a plate. the roast dinners came with burnt parsnip , no cracking with the pork and dry over cooked beef there was not enough gravy , so had to ask for more there was no horseradish sauce service was slow , to take order and also clear plates away , even though there could have been more staff , the ones , on could be seen chatting at the bar person serving was very abrupt

Always friendly, great service, and great food. Sophie and the team are fantastic! Our group visit every Monday evening and always feel very welcome :)

Food was great but long wait for dessert of over 40 mins

had a lovely meal, excellent service from sophie and evie! would come again🫶

Come here regularly with a group of friends on a Monday night for drinks and food, and for occasional meals at other times. Never had a bad meal. Great service! Sophie in particular has been amazing and is very welcoming and friendly!

Had a mid-week meal at this old English-farmhouse style pub. The welcome was friendly and the menu choice made it difficult to choose but i went for the ribeye steak which was done to perfection and served with triple cooked chips and succulent veg. The service was great, and by my own admission I can be very picky about how my beef is cooked the cut and taste were superb. The selection of lagers to wash the meal down included a few of my favourites and the atmosphere was just right- buzzing but not too loud with pleasant banter. Great meal out!

Great venue for our regular pub trip! Good food and drink options. Brilliant, friendly service from Sophie and crew! :)

Decent enough food. Service was slow at times but it was busy and wasn't too long waiting.

Wonderful service by super friendly staff, a key feature of this establishment. Good food at reasonable prices with a wide selection of drinks

Amazing food from Marcus Vicky and Nathan Best meal I’ve had in along time thanks very much fantastic food and amazing service from Charlotte we will definitely be back xx

We have just had a very tasty meal... Thoroughly enjoyed by myself and three friends! We will definitely be back to try something else on the menu!! The staff could not be more friendly or helpful, and added to the relaxed and friendly atmosphere. The only downside was... Not having enough space for another dessert! Thanks to all the staff at the Willy Wicket! 😊

We called in on Weds afternoon around 3/330. We ordered a few starters and chorizo to wait. The king prawn cocktail had 10 prawns and NO Avocado. The Camembert came with dead leaves !!! In edible but Camembert was tasty. The sticky chicken was just 3 small pieces of chicken which was ok. Chorizo was good and the Scoth egg ok. We didnt complain as the young lad serving had told us he was on his 4th shift. He was pleasant enough. He was working alone but there was only a couple of other people in there. To say we were disappointed is and understatement . I should have taken photo and complained but just a warning to others

Food was great but service wasn't.

Absolutely stunning staff especially Rachel who was lovely throughout our stay allways checked if we were okay and if we wanted anything else would definitely recommend

Had a fabulous experience here on 4-10-24. Had a table booked for 20:30, even though we turned up 45 minutes late, due to a 5 hour drive, traffic trouble. Food stops serving at 21:00, they still accommodated for me and my partner. So welcoming and friendly. I had been having a high anxiety day and within minutes of arriving here I felt at ease. Fabulous staff, amazing food and the building speaks for itself.

We'd booked a table for 8.30 but arrived late due to a motorway closure, it was more than half an hour after they'd stopped taking orders. We didn't expect anything but they were fantastic and took our order. Not only that but the sea bass and sauce were just gorgeous. Sophie is a star. We were knackered and a bit fed up but she sorted our food and drinks and helped us forget a stressful day and we had a great evening. Cheers Sophie and also the kitchen staff for going the extra mile.

Sunday lunch for 5 booked. Table was for 2:15, didn’t get seated until 2:45. Didn’t order until 3:15. Potato’s and broccoli rock hard, coffee cold. Had to get up to pay as we were basically ignored. Really poor.

Lovely afternoon Beth was brilliant

I'm sure this is a great pub had it not been for the large parking fine I received! I went there with work and didn't even go inside (sat in garden with colleagues) so was not even aware of having to pay to park. I spent a good amount of money, maybe £30+ on food and drinks. I'm now receiving threatening letters from a debt agency- even though my boss has spoken with management and we were told the fine would be written off! A real shame, as has put a bitter taste in my mouth and am reluctant to return.

As a family we love this pub, it is a really cozy spot, perfect for a laid-back meal or a few drinks with friends. It's set in an old dairy farm, which gives it a nice rustic vibe, especially with the open fire going in the colder months. The menu has all the classic pub grub you'd expect, like pies and fish and chips, and the portions are always perfect. The staff are super friendly and always helpful, making it a great place for families or a relaxed dinner. We eat here fairly often as a family so know the place well, I think we've had most of the menu by now! A special shout-out goes to Leighanne, who always makes our time here better. She is always super friendly, attentive, and makes sure we have everything we need throughout the meal. The outdoor seating is also a big plus, especially in the summer when you can chill out in the garden with your meal. With a great selection of drinks and super welcoming staff this place is a must visit

Went there for a couple of drinks only, good bar and choice of beers. Lots of parking. I do not like the necessity to register your car as a customer, but I understand why.

Fantastic service. Could not have asked for friendlier or more helpful staff. Thank you for making our 80rh birthday meal.

Leigh Anne was great also amazing service from Ollie

Had an excellent lunch at the Willy wicket. Tuesday 17/9, the atmosphere was spot on, music up, fire lit which was so cosy, and the team were attentive and friendly. Highly recommended and look forward to seeing the pub post remodel!

Lovely pub, only strange thing is the adventure you have to go on to find the toilets

Five of us went for an early evening meal here. The food was very good but the service was terrible. We waited over half an hour for them to take the order and then another half hour wait for the food.

Fantastic family meal, food was fresh and plentiful. Staff were lovely and very attentive. Highly recommended.

We Booked in advance to have a meal. When we arrived we were taken to a table that was right in the Sun. I asked to draw the blinds on the large window in front.I was told there isn’t one, it was broke. The table was sticky and dirty the chair had a cushion fitted to the top which was covered in dirty food stains I ordered a pint of beer it had loads of bits floating in it. I pointed this out to the barmaid who was also the manager Her reply was that the barrel must be running out. No apology. No offer to change the beer. That was her answer. We ordered food which took a ridiculous amount of time to come out when it did. It was all overcooked. It had been cooked and left under something to keep it warm. It was so hot you couldn’t eat it and overcooked. when I pointed this out to the waitress she said oh sorry I don’t know what I can do about it. Do you want to speak to the manager? I did say yes. When the Manager eventually came over she said, “well I haven’t been in the kitchen today, I don’t know why the food is coming out like that”. We can’t do anything about the sunlight coming through the window because there isn’t a blind there, I asked her why when I told her my beer had bits floating in it she didn’t even apologise and she answered, “Oh I should’ve done”, she then offered a discount or would wipe the bill. That wasn’t why we went for a meal. You expect what you pay for and you don’t expect the Manager not to make an effort when you make a complaint. We will not be going to the Willywicket anymore, I give them 0 out of 10.

Great pub I had really really nice fish and chips although it took ages for my food to come

We held our wedding reception here yesterday & we’re completely blown away. Leanne, Carl & team were phenomenal. Nothing was too much trouble. The food was superb. I would highly recommend The Willy Wicket if you’re considering a smaller intimate venue. Our day was perfect. 😍

We held our wedding reception here yesterday & I can without question, say what Leanne & Carl did for us was just amazing. I was truly lost for words on arrival. They went above and beyond, we were completely blown away. I would highly recommend if anyone is thinking about a venue for an intimate reception or party then definitely book here. Both the afternoon food & evening buffet were outstanding. I can’t thank you enough for making our day so special. It was perfect.

Absolutely fantastic! Brilliant service. Brilliant food. Brilliant day and evening spent at the Willy Wicket. Will be coming back multiple times!

Came for a wedding reception and the staff were phenomenal! Would reccomend to anyone. Food was fantastic and the catering for children was excellent!

We held my sisters wedding reception at the Willy Wicket today (6/9/24)...Carl. Leanne and the team were amazing!! 5 stars all round!!

Amazing food great service very enjoyable meal

Another great visit! Thank you for the great service Rachel, Sunday lunch was great as always, pork belly is a must and sticky toffee pudding is always a great finish

Excellent service from Ollie. Made my visit!

Very lovely experience, they made us feel very welcome and meet all our needs for a wake, providing a lovely secluded area of the pub for us.

Allergies are a significant issue for many people .. when you tell a restaurant that your son is allergic to raw vegetables you don’t expect to see the meal arrive with a green flag stuck in the meal and side salad on their plate . When asked the waitress said she didn’t realise that raw vegetables applied to salad as well .. I’d suggest a bit of retraining / training might be appropriate…

Lovely atmosphere A very warm welcome and nothing too much trouble. Thank you a great team!

Great atmosphere in the pub today! I came in with my boyfriend for a few drinks this afternoon and had a lovely welcome from the staff! Extra special thanks to Ollie who hopped behind the bar to serve us even when busy with other customers! Good atmosphere and great service! Thanks all!

Nice Sunday roast, quick service, lovely food

A range of places to sit and eat and informal outdoor area

Went in for a family meal was served by Rachel excellent service

Had food here a few days ago, food was excellent asked for chef name told it was

Great food and friendly service! Served by Rachel

Great service, tasty food good value. Amber always friendly, and warm welcome from Olly.

Fantastic atmosphere and a lovely set of staff, Ollie was particularly friendly and welcoming on the bar

We've had really good visits to the Willy Wicket in the past but the most recent visit was a major disappointment. Arrived at noon for lunch on a weekday but staff were not ready to receive guests and we had to ask to be seated. When I asked about the lunchtime menu which was advertised online, staff were unable to locate or produce a paper menu for us to look at. Food for 3 people took over 40min to arrive and only after we enquired about it. We were the first table to order that lunchtime but another table was served before us. When I queried this, the supervisor was very abrupt in her response and said this was because we had ordered a steak (I didn't think it took that long to cook a steak, even a well-done one!). She seemed to imply that the delay was our own fault for ordering the steak in the first place but none of the staff had made it clear that the steak would take that long to cook. We had intended to stay for dessert but after being given dessert menus, nobody came back to take our orders so we ended up leaving after paying at the bar (again because there was nobody around to ask for the bill). The supervisor studiously avoided us for the rest of our visit and did not check back in with us at any point afterwards. I submitted a complaint after the visit but there was no apology forthcoming or reassurance that the issues I highlighted would be addressed, only a voucher for £10 which felt a bit like a 'payoff' to keep me quiet. £10 barely covers the price of one main meal! I don't think we'll be back again in the future given our recent experience which is a shame because previous visits have been lovely especially when Charlotte and her team were waiting tables.

Excellent service from Rachel and amber

Lovely pub , been here several times and there’s always a nice welcoming atmosphere, with good beer and food . Had a great evening meal to celebrate father in law’s 90th birthday. Staff are helpful and eager to please . Special shout out to Ollie behind the bar , who is very friendly and nothing seems too much trouble. Will definitely be coming back ! Jon

Thanks guys for excellent for customer service (Amber and Rachel, I hope that’s right 😊)

Cameron and the other staff were really great. The food was delicious.

Excellent service lovely food with good choice great atmosphere staff very friendly

We came to the willy wicket on Sunday for a birthday roast and were not disappointed. The food was excellent and the restaurant was a lovley relaxed atmosphere. Our waitress Beth went ubove and beyond for the birthday girl singing happy birthday and making her mocktails (she was 10) there was a problem with one of the drinks and she quickly sorted it without hesitation beth really helped to make the day special and we will definitely be coming back Thank-you to the chef and Beth for our experience

Amazing food and very quick service. We had the pleasure of being served by Cam and he was fantastic, going above and beyond for us. Will definitely be back again!

Food was nice and a good portion although it wasn't very warm.

Had a great meal and service was superb even though they were busy. Ollie behind the bar sold us a lovely bottle of wine and was a great host. Would come again.

Great food lovely service from Amber quite busy she kept the place running remembering all the orders, amazing thank you!🙂

Lunchtime. Menu good choices. Staff great prices okish

Have visited multiple times over the last few months for not only a quick drink and a nibble but also for sit down meals with family. All of the staff seem to be great and attentive but also not overly 'in your face'. Leighanne is a stand out member of staff who is always busy doing something around the place! Sometimes she is in the kitchen, other times behind the bar and other times doing all of it! Food is great, I had the Pork belly which was amazing, especially the crackling! Dad had the beef which he said was so tender and mouthwatering! Side dishes are great for a little snack, highly recommend the Sticky Chicken and the Halloumi Fries for a quick dish. Great selection of drinks with Beers, Lagers and a good range of ales. Nice range of wines and spirits as well. Not visited in winter before but there are numerous fire places around which looks to be used for fires in the winter months so can only imagine how cosy this place can be. We've never struggled to get a table in this location but can say it does seem to fill up so think I may need to start booking in advance. There is an outside seating area which is popular in summer as it does benefit from the sun through the day All in all a great place for food and drinks, great location with easy to access road, free car parking, great staff and great atmosphere. Highly recommend

Amazing service from leighanne! Thank you for a really great experience! We will be back.

We were served by the lovely Paula, who training a new member of staff, she was very helpful in our meal choices with fussy little ones, nothing was too much trouble. We can’t wait to return.

This place is normally hit and miss for food quality, and more often than not you wait a long time to be served. Today the food was fine but the service was beyond bad - 40 minutes between being seated and our drinks arriving (20 minutes waiting for a waiter, 20 minutes waiting for the drinks), with very little apology. I also heard the 2 tables near us having problems, so it's not like it was just us having issues. We were going to stay for dessert (I like the banoffee choux they do) but we were fed up so just paid and left. We tend to come back despite the inconstancy and poor service because we're local and it's pretty slim pickings for good pubs around here, but honestly I wish we'd stayed at home with a 4 pack and an oven pizza, it would have been more enjoyable. I don't think I'll be back for a while, sorry.

Good food and unhurried service

We felt very welcome here, Olly and Josie were great and the chef even made me a bespoke salad to suit my dietary requirements! Very happy with this lunch and we’ll be back. Thank you.

Excellent place to eat every time I've been. Great food, welcoming staff. 👍

Josie was great very attentive and fast service!

Food has improved over the years, much more consistent. Olly is a hero, just the service you want when you enter a pub/restaurant. Smiley happy faces from both Olly and Josie. Service is 5 stars

Olly and Josie are a credit to the team. Best service we've received in a long time. Greeted with smiley faces, very friendly and welcoming 😊

Fabulous service by Leighanne, we really enjoyed our food. Will be back!

Josie and Charlotte were fantastic. Definitely will be back

Lovely atmosphere and decent food

Great bar staff, Rachel and Amber are friendly with a great sence of humar, food excellent and a very good atmosphere.

Lovely fishcakes with new potatoes. But was boiling hot and burned my mouth. Tried to get hold of staff but they were so busy.

I came to the Willy wicket for a few pre drinks before my hen do the staff were incredible and very attentive. We ordered a few bar snack and they were delicious thanks vicky and Sam and all other staff ;)

I have just returned from a meal at this public house i have to say that the visit was not very good i ordered the beans and grain salad i asked for the dressing to be separate when the meal arrived it had been put on already so they took it back and brought the next one the same as before the waiter or waitress did not listen to my request when it came to my pudding i asked for the main menu but was repeatedly given the set menu everything seemed to difficult for the lady who served on our table a friend of mine spoke to the lady who turned away while my friend was speaking and walked away now that is so rude i think she needs to learn customer service skills as they were sadly not noticeable after our experiences we will not be returning to the willy wicket again

Always a pleasure and Amber went above and beyond , will definitely be returning, keep up the good work and looking forward to trying the steaks next

Amazing service and lovely food! Came in the evening and the atmosphere was very calm. Thank you Amber and Rachel for such a lovely dining experience 😊

Had a lovely meal this evening. Fantastic service, food was delicious! Service from Amber and Rachel was fantastic!

Cameron, our waiter was so polite, efficient and attentive to us. An asset to your company ✨️ Food was delicious

Evie was amazing. Nothing was too much trouble. Very polite very helpful and really happy. She is a credit to your team. That gos for all the staff as everyone seemed like they enjoyed their work and was a really nice atmosphere to be in.