The Wilbraham Arms in Cheshire East

This was a first time visit as a family group Was a bad customer experience journey as asked for a table of six - a young girl asked her colleague if they was a table of 6 where she rudely answered her colleague and pointed to her to seat us over there - where we was directed to so we sat down we explained we were waiting for 2 members to join us. Table set for 6 we were there for 10-15 mins when then we was told quite rudely that this table is booked . We were then told we could sit at another table which seem like a function room where we were those the only people in menus more of less thrown at us no place settings lights off so dim and dark. And cold Decided after being treated as thou we were an inconvenience and made to feel very uncomfortable we left but I did mention why we was leaving with the staff and look like the manager was there when I was saying first time in the pub and certainly the last had the girl arguing saying you said 4 and it was my fault more of less take or leave it. Shame as the food and pub was on recommendation- As Robinsons pub are always are a good but Wow what rude staff

Our new team of networkers meets at the Wilbraham Arms in Alsager every fortnight, and it’s the perfect venue. The service is outstanding, with every detail thoughtfully arranged so we can focus on business. The buffet lunch is fresh and delicious, offering a great variety to suit all tastes. Highly recommended for any professional gathering!

Visited The Wilbrahams last night for a meal to celebrate a birthday!! Fantastic place!! Spotless, staff are amazingly friendly and cannot do enough for you, food totally superb and the four legged friend totally enjoyed his doggy meal and doggy meal. Group of 15 of us totally satisfied!! Stunning pub with the kept gardens and masses of car park!! Highly recommend!!xx

I arrived as a single person. Ordered the drink and asked for a menu. I took a seat at my table, other groups of people arrived tok a seat , and got served before me and had order taken, I then had to prompt waitress, as to when they'd take my order. Other people got asked if meal was ok, but I wasn't Just because I'm single person, doesn't mean I get forgotten. Felt a little discriminated for being a single customer

Safety and security, regards lighting when walking out front entrance is a massive problem. Oh and how about putting none as meals recommended..

Lovely setting with good parking. Thought we'd try the carvery. One WC in the ladies was out of order & there was no hot water in the gents, despite a sign warning about hot water. The carvery provided a good choice of meat & vegetables with a gravy. The food was cooked to perfection with lovely flavours. Sadly though the plates were cold & the food was like warm. When we told a member of staff, she said she'd feed it back however, we got no apology which we believe was very poor. We won't be returning sadly

Lovely pub, fantastic staff and amazing food! What more could you want? You won’t be disappointed with little gem and it’s setting

Lovely setting with good parking. Thought we'd try the carvery. One WC in the ladies was out of order & there was no hot water in the gents, despite a sign warning about hot water. The carvery provided a good choice of meat & vegetables with a gravy. The food was cooked to perfection with lovely flavours. Sadly though the plates were cold & the food was just luke warm. When we told a member of staff, she said she'd feed it back however, we got no apology which we believe was very poor. We won't be returning sadly.

Good extremely below average, I found the staff to be rather abrupt and quite rude at times, the tables were seemingly very sticky they either required a good clean or a re-varnish certainly not nice to touch

Upmarket pub as I call them ,great setting and decor which you pay for in the price of beers

Absolutely awful food. Overpriced and tasteless. One meal untouched and returned. Decided not to replace it and leave. Went to pay for the one meal we did have that was average. The young lady tried to charge us for both meals. So you want us to pay for a meal we never had . Amazing. Got the manager, eventually sorted it. Not one apology. Loads of better places to eat within a few miles radius. Give your money to a business that appreciates it.

Excellent food, excellent atmosphere, we met friends for a post wedding gathering. Two chefs enjoyed the food, always a good recommendation. We will be going back again before Christmas .

Avoid carvery … beef that wouldn’t fill half a sandwich and I have a small appetite! Roasts bland, 1/3 of a sausage, cauliflower cheese … no taste of cheese. Service, had to ask for cutlery, type of service, didn’t check on food so no opportunity to complain… no one anywhere to be seen. Sticky dirty Table wasn’t cleared of our plates

Called in at the end of our walk and had a lovely carvery. The young man serving was really friendly and welcoming. Relaxed atmosphere - highly recommend.

Fab pub, had such an amazing time at the 80’s & 90’s night such a welcoming place would highly recommend, perfect for families and groups of friends will definitely be back

This is more than just a pub; it's a community hub where locals and visitors alike come together to enjoy good food, great drinks, and even better company. Whether you're seeking a relaxing afternoon pint, a lively evening with friends, or a special occasion celebration, this is the perfect destination.

A fabulous pub with fabulous staff and food. Definitely worth a visit if you are in the area. Great for a bite to eat or a great night if you fancy a few late drinks, they even put on different theme nights. Highly recommended

Nice atmosphere, food was over priced and greasy. The chips were good but that’s about it. The children’s sausage and mash for £6.50 didn’t even come with any veg which was disappointing.

Absolutely lovely. Called in after a dog walk. Never been here before. Just had a beer, but looking at the plates of dinner going around, think we'll be having a meal soon.

Ordered Bombay burger from main menu. It arrived and was a lump of curried mash in breadcrumbs, with 3 soggy onion rings underneath. Was very busy, no check back and long queue at the bar. Didn't even say it was a veggie burger on the menu ???

Buffet style food was very good.

We held our little girls christening function here, the conservatory is a great room to hold a function like this. We were able to decorate the room in the morning ready for the function after church. There were lots of compliments about the food and the atmosphere at the pub. Nothing was too much trouble for the staff. Lots of people from our function have said they will be returning. Thank you again!

Early supper with the Son and his Partner. Not too busy but still speedy and efficient service from friendly staff.

Nice, cosy, roomy country pub serving really fantastic food, extremely helpful friendly staff. On our last visit, we both had beef stroganoff . Sorry, I forgot to take a picture, but I did our desert of hot chocolate fudge cake, and my apple and cherry crumble with cream. Full bellies every time we visit. We can't recommend the Ryles Arms highly enough...

Update 1st August 2024; Another tasty lunch today, Beef Lasagne 😋 Thank you 👍 . Previous vist; Great lunch. Good menu choice, reasonably priced. It's a popular place and can be very busy at times.

Lovely place. Great outdoor area, very quiet despite the road. Fast service for food which was excellent and good value. Wine a bit pricy, but still enjoyed it! Will go back there.

Food cold and steaks not cooked awful won't be going there again 😭

Lovely pub. Kids play area outside. Very friendly staff. Plus they have Trooper ale on. Bonus!

We pop in here occasionally for a coffee when walking the Salt line. It's such a lovely place and lovely staff.

Lovely place and fantastic food staff are really friendly 👌 that's why we keep going back. I had the crispy chilli chicken salad bowl 🥗

Had the Tapas on Tuesday. Excellent & good value for money. Can definitely recommend. Good to see they are offering themed nights

Lovely pub, nice relaxed atmosphere. Nice outside space for children. Would recommend

Had lovely fish and chips meal, staff were really helpful and friendly, we had our wedding meal here 31yrs ago and still love popping back now and again ❤️

The food was really good. We had a bit of a wait to get served and for the food to arrive.

The pub was empty, no atmosphere, table sticky, £7 for a glass of wine. Won't be returning anytime in the next millennium

Food was OK, building feels very tired regretably as its in a prime location in Alsager. Just needs a bit of tlc

A lovely meal with the family. Service was really good. Food was amazing. The draught bitter was on form. Thank you for a wonderful meal

My wife and I took my in- laws here on Sunday for lunch. This is a reall nice pub with loads of outdoor and indoor seating. The food was lovely and there was plenty of it too. All of the staff were really nice and friendly. This is the 5th time I have eaten here and I will definitely come back a few more times. Thanks guy's 👍

Brilliant place to eat prices very reasonable. Staff so friendly and helpful.

Amazing, food is great & staff are amazing and friendly.

Good food. Reasonable price great service and atmos. Beer garden excellent. Good variety of beers n ales on tap. Toilets very clean and well presented. Dog friendly and wheelchair accessible. Friendly. Will go again!

There is no reason why this should not be the best pub in the area but it falls short in several ways which could be easily rectified. We booked for 4 adults and a dog one lunchtime this week. After a careful study of the menu 3 of us chose the lamb kofta flat bread only to be told after our order had been taken that they were off the menu, so back to choosing again. One of the party then chose cheese pie and our order was again taken to the kitchen but apparently there was no cheese pie available. After 3 choices we finally placed our order. All this could have been avoided if the kitchen staff had communicated to the staff taking the orders and customers were told before taking time to make a choice. Another point that many people have mentioned is sticky tables which should be an easy problem to solve. The same goes for the menus, just replace them with ones that are easily wiped down. The last point is tidying outside, as you go through the rear door to the outside sitting area a daily brush up would make it much more appealing. Simple points to make a big difference A plus point is that the food was very good

Really terrible experience. We had been calling all week to book a table for Thursday night and got nowhere. My husband went down in person on Wednesday to check they were open and book a table as we had friends travelling up from the South with a dog so we needed to know for sure that we could get in. We were told that they served food until 7.45pm and that there was no need to book. Whilst the serving time close seemed somewhat early, this was fine. When we arrived on the Thursday at 7.35pm we were told the kitchen was already closed as they had too many orders. This was ever explained as a possibility when we spoke to them the day before.

Lovely food, staff couldn't do enough for us. Perfect trip despite a small hiccup with one of our meals, it was server with cold curry sauce which was quickly rectified 👍🏼

Lovely carvery great staff, Large car park in lovely area

We had booked for a table on our walk, and we got there a bit early before opening, but tables outside to sit on. It started to fill pretty quickly, all the food we ordered was delicious and cooked perfectly no complaints from any of us and we were a group of 5. Even some drinks came quirky. Would definitely go again.

We popped in for a late afternoon snack after a long dog walk. Food was good and prices fair, and staff were all very friendly.

Excellent meal ,good service, wine expensive £24,however a good night was had by all.

Visited for my wife's 50th as a party of 9. (adults and young teens) The service was great and the staff were very accomodating letting us decorate the table with balloons etc and allowing me to drop off my own cake, which they kept and brought out as a surprise at the end of the meal. . All the food was very good and came quickly and all together. In particular, the Tempura Prawns starter was delicious, and the Fish & Chips main was the nicest piece of fish I've had in a long time. A good wine and drink selection too with plenty of choice of beers, gins and everything else. I can't fault anything and would highly recommend The Wilbraham Arms.

The sizzling platter is absolutely superb.

Comfortable clean, no Idea about prices someone else bought my drink. It's alright.

Tasty food, great service. Would definitely recommend.

We reserved a table for lunch for 3 adults and a dog on Mother’s Day. We had starters and mains and found all our food to be delicious and plentiful. Being a vegetarian I was happy there were appetising vegetarian/vegan options and I found it difficult to choose one. We highly recommend the flatbread with spicy falafel, the flatbread with chargrilled steak and the Cumberland sausage.

We ended up in a bit of a situation and called this place asking for help. They were so accommodating! Really friendly staff, food was really really nice.

Five star review well deserved for Mother’s Day 2024. Great food, pleasant staff and all incredibly well organised. Highly recommended.

Staff were very nice and let us have the carvery after it shut and food was very nice

We had a party of 17 and not many places will accomadate a large booking. We sat in the conservatory area and had a few toddlers too so it was perfect. We were asked to pre order the mains.. The meals were delicious service /staff brilliant. We will visit again soon.

First visit as we are not local to the area unfortunately we will not be returning the tables and menus were Sticky ! So were the menus. I have been a vegan for nearly 40 years and I have to say it was the worst meal I have ever been served . The staff never asked if any of the 6 of us had any allergies and when my husband asked for vegan options he was given a menu with green sticky tape on the vegan option which is a pie well a patty type mound in an undercooked piece of puff pastry definitely not with the £14 on a positive the chips were hot . So glad I live in the West Midlands they have good food establishments and plenty of places that offer plant based diets ….

First time visiting this pub with my son, daughter-in-law and the gran children. First impression was the table was very sticky (seems to be a theme here) and the menu's looked like the dogs had been playing with them. My wife is vegan so chose the Vegan Pie. I joined her as in most, if not all places we've been to, the vegan food is fab. Let me say this Vegan Pie was the worst vegan meal I have ever had by a country mile. It supposed to be a filo pastry covering a 'no chicken' centre product. The filo pastry was damp and the 'no chicken' centre was tasteless and a solid lump of something disgusting. I raised the disappointment with the staff but they just apologised. For £14 what a rip-off. My min concern is whoever in the company selected this product and thought it was acceptable to serve really hasn't tasted the product and has no awareness of what vegan food can aspire to be.

Lovely atmosphere and good food laid on for a funeral tea.

Never give 5 for anything, but Greatto have a local pub 8n Alsager that serves proper food

The food was delicious . Vast variety of food choices. Clean toilets. Lots of seating. Amazing beer garden with play area and huge grass space.plenty of parking.

Came here after asking Apple Maps for a recommendation. Really nice friendly pub with plenty of parking and a nice atmosphere. We both got the fish and chips, so I can’t comment on anything else, but it was excellent! Dog friendly too, just make sure you go to the dogs-allowed area. We stayed for ages, and the staff were fantastic. i live out of town but I would definitely come again.

Fantastic pub with great food, lots of parking, and the friendliest staff. My friend and I headed here at the last minute after seeing it as top recommendation in Apple Maps (we came from out of town). We weren’t disappointed. It’s nice inside and the fish and chips were excellent. They’re fine with dogs, just make sure you ask where the dog area is! I stupidly left my iPad on the seat and didn’t realise till I got back to Newcastle. Thankfully, the staff were kind enough to post it back to me. Big thanks and would come again!

A lovely random stop today. After a walk in the village stopped at the pub for a drink and stopped for some food. Service was brilliant. Food was good. Great Gkuten free options 👌

We found this place by accident and we are so glad we did, friendly staff, delicious food and just an overall lovely place

Can't fault this place, the food was excellent and the staff are very friendly and accommodating

I remember when I used come here on Sundays when I was a kid.

Booked in advance for a New Years Eve meal and given a booking for 7.30pm. On arrival was shown to the reserved table and told that they had stopped serving the meal at 7.00pm. But, they could offer us cheesy chips and a bowl of Tacco crisps. We had booked for a proper meal, the booking was originally done in person and taken by the manager. The staff seemed to not care about the situation or the booking made, just repeated that they had stopped serving meals.

Had our Christmas day meal here and it was very good. Will definitely book for next year. Thankyou

Had the Christmas lunch , loved everything about it, catering for gluten free wasn’t a problem at all Would highly recommend

Good selection of Wines, Beers and Food all well priced...pleasant staff would recommend

Club Christmas meal. Despite the large number of us, the food was still of a high quality, and there were enough staff to ensure that we were all served quickly.

Food was great, two had starters as a main, two had a main each and a starter to share. Everything all at the same time. We had two bottles of wine. There was a band setting up "The Repeaters" they were good both vocally and instrumentally. There was a large party in the conservatory and the bar area was half full. Most of the customers only wanted to chat and didn't pay much attention to the band, which was a shame for them. Staff were really good and attentive.

Really good place, good staff and food definitely recommend

Friendly service and delicious lunchtime meals were enjoyed by myself and 2 friends. Would definitely recommend.

What a lovely experience wonderful food served excellently to a large party, it came to the tables hot which was just brilliant. Clean well presented pub with very efficient pleasant staff....well done

Quiz night is well supported and Ivan the quizmaster does a great job, bar staff always friendly and efficient.

Best cheese and onion pie ever. Lovely staff good beer at reasonable price. A must to visit for food.

Went to the wilbraham arms Saturday for mother in laws 95th birthday party food was tremendous staff great could not fault it only bad thing was the prise of the drink were very bad

Great place for food, very noisy in the bar area so when we moved to the conservatory it was lovely, especially for a birthday meal.

Great food and good service in a pleasant atmosphere. Update: went today for lunch (Oct 2023). Very nice, good service and excellent food.

Had a pint in beer garden after walking the salt line. Nice beer garden didn't have any food

Some of the best pub food I have had in a very long while .

Very friendly,lovely staff,lovely food outstanding,service,very clean,dog friendly, Excellent place, beautiful carvery for Sunday lunches,overall Fantastic place, Keep up the good work xx

Fantastic Sunday carvery. Thoroughly recommended and will definitely be back again

Went here for meal with friends and the food was absolutely amazing, the steak,ale and mushroom pie was fantastic, my wife had vegetable lasagne, service was spot on food arrived quickly and hot and the menu contained a great variety of meals, would highly recommend and will definitely be visiting again

A group of 14 of us had our lunch at the Wilbraham Arms a couple of weeks ago. The service was very good, our meals were all served at the same time & were hot & very nice. Enjoyed our meal, steak cooked just as my husband liked. Comfortable dinning area & loos were spotless.

The saff were friendy & the new guy on the carvery , yet part of the beef was grissly not his fault just check .yes we will be back

Terrible service, waited 50 minutes for our food. The next table to us received our order and they came 10 - 15 minutes after us. I went up to complain as we were running out of time to leave. Although they managed to get the food out to us pretty quick, unfortunately my wife had to leave her food to go and pick up our daughter instead of us both leaving. She came back with her and ate her cold food. How on earth do you just bypass an order that’s the same as the next table!!! No offer of a refund or drinks or anything else. The poor people next to us also realised what had happened, I explained it was not their fault but the fault of the staff here!! Think we will start eating elsewhere. (And no, at the time of us ordering they were not busy) if you are to eat here demand that they take the table number as they do not seem to use them and maybe just guess where people are?

Just popped in for a drink and the Robinson Shire horses were outside. Beautiful to see and really got a crowd in.

Had my wedding reception here 09/09/2023 the food was amazing the staff was brilliant couldn't fault the place, plus the play area for kiddies a big bonus. A massive thanks to Debs and her staff.

Stopped off for a bite to eat after a walk along the Saltline. The staff were extremely friendly and the food was lovely. The Cheese and Onion sandwich goes down well with a Latte.

Really good meal ,staff were great

Great food served piping hot & plenty of it. Value for money.

Had an evening out with our Mum, the food was fantastic. Black Pudding Scoth Egg 😍 Ribeye steak cooked Med/Rare perfectly. Would have got 5* but the coffee let it down, very weak double espresso tasted like water and the flat whites were warm milk. Attentive staff and great music from Griff. Would recommend you visit here if in the area 👍🏻

Amazing pub!! Very relaxed atmosphere friendly staff. Great beer! Everything a pub needs! 💪🏼

We haven’t visited The Wilbraham Arms for quite a few years as we have had a couple of awful meals in the past. However, we were advised to try them again as the food now was very good. We made an appointment for last night and were greeted by a pleasant waitress who took our order for drinks and the meals. We asked if the food was all homemade and she confirmed that it was, i.e. pies etc. We all had different meals and they were all very tasty, hot and well presented. In fact my husband who loves steak pies said it was the best he had had in a restaurant and all the other friends we were with agreed that the food was very good and that we would all come back. It had been mentioned in previous reviews that the tables were sticky and we did find and remarked about this ourselves. Would we go back, yes, we have booked for this coming Friday for a birthday celebration.

Booked the Wilbraham arms yesterday for a christening and couldn’t be happier, food and staff were fantastic and exceeded all expectations (even with a few coaches worth of football fans) well done guys thanks to you all it was a successful day 🙏🙏

I had THE best meal here and as a vegetarian meals out can be a bit repetitive. The mackerel pate was absolutely gorgeous and the fish pie was the best I've tasted. Wonderful, friendly and fast service so I'm definitely heading back!