The Bears Head in Cheshire East

Todd was very welcoming and attentive, really nice young man, the food and drink were very enjoyable too, we’ll definitely be back

Really good food, pizza was ace. Puddings made by Paul looked great and tasted the same. Staff are all really helpful and smiles.

Great service and amazing well presented food. The lamb skewers served with slaw and chips is a great choice - would highly recommend the Bears Head.

Great food and great service from their team! The team was very well mannered and the food served came out quick and was to exceptional quality.

We popped in for a morning coffee. When we first arrived, it was unclear as to whether they were open as staff were busy clearing after breakfast, but once we asked them, they were great. Nice coffee & a cosy atmosphere.

Thank you so much to the whole team this morning. Krysten, Miguel, the chef and lovely girl who made my drinks. I visited today for a last minute brunch. The whole menu and allergen lists were available for me to choose from. Since I'm gluten and lactose free easting out can be difficult but this honestly was a pleasure. Nothing was too much trouble and the whole team really looked after me. Honestly thanks so much. I'll be sure to visit again. The food was really well cooked and tasty and it felt great knowing it was completely safe for me.

Had lunch here with a friend yesterday. The pub is absolutely beautiful inside and the outdoor areas. Service from all the staff was excellent. We had the '2 courses for £27.50' The lentil cottage pie and the fish pie. There was 1 piece of salmon that had a lot of bones in, however, the rest of the pie and the veg were really good. Mini bakewell tart and lemon pie with blueberry and Prosecco coulis and cream were amazing!. Would recommend and will return soon

Good food, slightly slow service but was busy on a Saturday night but overall good 👍🏻

I had the Greens and grains salad with halloumi and it was amazing, 10/10

Lovely food. Nice place. Friendly staff. The hoisin duck pizza is worth a look. Tasted great. Beers are good too. Definitely go there.

Beautiful food as always. service was great thanks to Dawn and Grace. Great place to come for good food and atmosphere.

The food at this pub is absolutely excellent. The best fish and chips I’ve ever had anywhere the chips were crisp. The fish was crisp. The batter was crisp and fresh and never soggy. I could recommend this to anybody who likes good food. Good service is guaranteed

Absolutely lovely brunch this morning cooked by Kayleigh and dawn was so lovely and friendly. Very nice chilled atmosphere. Highly recommend 😍

Staff are friendly but the food is terrible. Honestly, it bordered on inedible. Dishes came missing key items that were listed on the menu for each dish. We asked were the items were and the waiter trained, "oh so you want it?" And then took the dish away, added the missing items, and brought the same reheated dish back, now including the missing items. A few years ago we visited this pub several times, and another pub in Chester run by the same company, and the food was good. This time it was so poor we won't return and we do not recommend.

Booked Brunch for 3 people and from the outset we were made to feel welcome by friendly, helpful staff. Traditional warm, cosy atmosphere. Food for each of us was delicious, plenty of it and we didn't wait long. The staff were really helpful and attentive throughout our stay. We did infact stay on for extra drinks that we hadn't planned for, partly due to the relaxed and comfortable atmosphere. Really lovely place. Would most definitely recommend. I look forward to visiting again.

Lovely staff and good atmosphere. Very accommodating for our dog and our server Todd was very lovely and cheerful. Very good food!

It was a great experience and our server was very kind his name was Todd. Uma

We went for lunch for my mums birthday. The food was delicious. The ladies serving us were great, and gave a swift service, we weren't hanging about waiting. One of the lovely ladies found a candle to put in my mums desert,such a kind thing to do and it made my mums birthday that extra bit special, so thank you for doing that

Tasty Sunday lunch fair prices for the quality

Lovely service from Kirstyn and excellent food from Sharon and Jamie. We are staying at this lovely venue and looking forward to our dinner tomorrow.

Really nice country pub well worth a visit.

Excellent food that's why I'm coming back on Easter sunday

Superb staff. She managed our table of 10 brilliantly.

Abysmal overall. Stayed overnight and had dinner in the pub on the evening. Food was quite nice but pretty expensive for what it was. The problem was the overnight stay and the way the staff handled it the next day. Hardly slept as we had a downstairs room and the noise reverberating from upstairs was terrible. The people were not being overly noisy but the floorboards were so creaky with every movement and we could hear their conversation loudly through the floor. The next day I also had a cold shower. The manager came out to the car park as we were leaving but rather than attempting to listen and make amends he was dismissive and spoke about internal policies such as having a word with the staff member who checked us in as they didn’t mention the night porter phone. He implied he would have evicted the upstairs people! Didn’t listen when I tried to explain it wasn’t them being too loud but the hotel being poorly insulated. He also told me he wasn’t aware of a plumbing problem in response to the cold shower. The conversation ended very badly as I told him he was being aggressive and he told me that I was being disingenuous to have said so and I was left shaky and upset as he was unprofessional and aggressive. Very poor customer treatment to a genuine complaint which was delivered calmly and without anger….I’m too tired to be angry.

Had a superb experience, the food was amazing, the ambience was very quaint and comfortable. Our waiter, Todd, was extremely attentive, friendly and a pleasure to meet. Can't recommend enough and definitely can't wait to return.

Great visit and a lovely breakfast with excellent service from Michael. My children loved the pancakes and bacon and the nice big garden at the back was lovely to relax with the sunshine !! Will definitely be back.

Really enjoyed the food and drinks and the service was great thanks to Todd and the kitchen staff Sharon and Alex

Had the breakfast as part of our stay. Michael our server was super considerate and helpful and Sharon outdid herself with the food. My partner had a full English and I had pancakes they were amazing

Great food and even better service, the staff are a credit! Cannot wait for our next visit

Always good food and quick service, we eat here regularly with our young daughter. Service always friendly and polite, as well as patient with our daughter while she chooses her food/ drink.

Lovely impromptu date night. Lovely food from the kitchen staff Sharon, Jamie, Josh and Lily. And excellent service from Ellen. Definitely be back soon.

Very much enjoyed our time at The Bear's Head. Especially as they followed my request not to be sitted with dogs and crying babies for lunch on Mother's Day

My friend and I met here regularly for lunch. Today we took advantage of the 40% off mains promotion offer which was very welcome. Our waiter today was called Will. He was charming and most helpful.

Wonderful food and great friendly service

Really beautiful pub, great choice and really amazing service, Todd was serving us today and was really nice and friendly. Really recommend the bears head!

We arrived at this astblishment and where wowed by the booming atmosphere, however we where told that we would be seated in a couple of minuets by a server and was stood waiting whilst staff where weaving in and out of us. Eventually got sat down in a corner which we where pleased about,we then waited 20minuets for a drinks order then about 15 minuets later took our meal order. we waited 40 minuets for our starter to arrive and I was in total shock at what was put down at our table, stale thinly slice bread and tiny square of pate and my friend recieved what was ment to be garlic mushrooms they where absolutely disgusting no garlic split sauce and tasted very strange it got left, we then waited another 40 minuets for the main meal which we when we got it I can't even described what I received politely ! it looked like it had been sat under the light for 40 minuets the beef was full of fat and grisle the veggies where dry and hard, the roasties where boiled spuds covered in oil and the yorkshire pud was deflated, the gravey what we had of it was stuck to the plate whilst this is going on we notice that locals where seated and served there starters and mains within 40 minuets and was well looked after. we ordered our pudding whick was part of the mothers day package to go because we needed to make our travels back home which was a long drive, we asked for 2 brownies to take away I waited a further 25 minuets untill I had to go and chase it up and was told she has just gone and asked about it I mean how long does it take to slice two brownies and pop them in a box ? I understand today is a busy day with it being mother's day but surely you would have been prepared for it especially if it's promoted as a mothers day special, there was no communication and the experience was dire, very disappointing.

We stayed here overnight on the way to a funeral in Cumbria, so we were not in the best spirits. We had a lovely meal, the food was beautiful cooked. It is a pub, but the food was better than some restaurants I have been to. All nicely presented and everything nice and clean. The public toilets were also really clean which gives me reassurance about the other areas. I have seen some negative reviews of the staff, but we found them to be very attentive and when there was no customer interaction they set to work cleaning, which was lovely to see. They run a quiz on Thursdays which we would happily go to. We stayed over for one night, everything was perfect, but I will look to review this separately.

Great experience and great food. Kirstyn was very attentive and food and drinks delivered with a smile

Amazing meal last night prepared by Sophie and Sharon. Fantastic service from Katie and Brooklyn - would highly recommend.

A bit of an odd one... we went for Sunday lunch and I genuinely feel the front of house staff let the side down completely. Food was nice, roast potatoes weren't fresh - slightly stale but the rest of the food was pretty nice. When we arrived we were stood hanging around near the bar as we weren't sure whether to wait or just grab a table, staff just walked past and ignored us and the queue of people forming behind us. We asked a passing waiter whether we should just pick a table and he replied with "uh dunno just ask at the bar" - not great. So we waited and waited, I'd say nearly 10 minutes and when we finally got someone's attention we were greeted with an aggressive "have you booked?" and an eye roll and sigh when we said we hadn't. When it came to ordering, again I was kept waiting a good 5 minutes at the bar whilst staff were just milling around, they were more than adequately staffed but there just seemed to be a lack of managerial direction/urgency, the pub wasn't particularly busy. Our sticky platter (absolutely delicious!) starter arrived and we had no cutlery so I had to go and request from the bar, the bread was missing so again took a lot of effort to get someone's attention, my son's chips were missing from his plate which again took a while to get from the kitchen. We finished our starters and the plates were just left on our table for ages, staff walked past, saw them and ignored them. Just generally a very disappointing experience that can't be blamed on being short staffed or the pub being being too busy for staff to cope. Had the customer service been adequate (not even amazing) I would have easily given at least a 4 star review - I can forgive a few stale roast potatoes if everything else was fine. All of the above was in full view of the manager and he seemed equally not bothered. Probably won't come again which is a shame as the chef obviously knows what he's doing but the rest of the team has let them down. Not particularly cheap either over £80 for 2 adults and a child (no alcohol), I've had cheaper and better Sunday lunches with nicer staff elsewhere.

Gorgeous pub and fantastic food. Slightly more pricey menu however.

Mike had to bear with it for a bit, but the results of his hard work are coming to a head now. Great pub and second best Mike to work for vintage inn!

Had a 60th birthday meal with family, a surprise for me. Food was excellent as was service, lovely evening Had by all, look forward to visiting again soon 😊

Great asset for Brereton. Don't hesitate to visit.

Steph was an amazing waitress and made my evening better and more enoyable. I was so happy with my food. Thank you.so much, reckon Steph deserves a raise

Disappointing Sunday lunch. The roast beef was overcooked, dry and akin to cardboard. The greens were grey and not freshly cooked. The cauliflower cheese was tasteless - why place melted mozzarella on top of over-cooked and mushy cauliflower as you are mixing two mild/weak flavours? Just use strong cheddar which is the norm and flavoursome. In summary, at best a school dinner. However, the serving staff were friendly and efficient.

Good food, brilliant service in a lovely old building.

Steph was great. Lovely meal. Well looked after. Thanks so much.

Met a friend for breakfast after a dog walk, lovely food, hot and tasty. Dan behind the bar made a fuss of the dog and was friendly and welcoming as always, will be back soon 🙂

Really nice underrated pub. Food was good and reasonably priced. Atmosphere and service was great, will definitely go back.

We were attending a funeral, so we turned up the afternoon beforehand. Even though Booking. Com messed up our room reservation, the gentleman at the reception was very professional and competent, and we were allocated a room in minutes. The service is pleasant, with the local pub vibe and atmosphere, not a franchise, the food is nice also. The wake was held at Bear's Head also, great service all around .

Stayed for a night, lovely and cozy and very comfortable beds. I think food portions were a little small for the price, what do a few more chips cost? However the chocolate orange bomb was out of this world! They seemed short staffed behind the bar as ran out of lager glasses, said they'd bring it over to me but never did. Small things that can be rectified!

Lovely warm welcome. The restaurant became very busy but our delicious meals arrived in good time, served by very friendly staff (shoutout to Steph). Although we were only staying for one night on our way to North Wales we would have loved to have explored the area and stayed for longer.

Lovely staff, very friendly and helpful. Lovely atmosphere in the pub. I had the signature burger with fries and my partner had the chicken wrap. Wrap was a good tasty low cal option. The burger was nice but I would try something else next time. The burger was a little dense but was tasty.

A return after many years since staying here. Booked for two nights over valentines. Room clean and cosy, although a broken toilet seat and door handle needed attention. Didn't bother us but it's the little things that matter so we let them know. Food was fabulous, especially the skewers and salad. Ambience was clean and warm. Everything is reasonably priced. However, it appeared short staffed (staff sickness? ) BUT A BIG SHOUT OUT to the staff on duty, especially Friday lunchtime when we arrived, for coping really well with the situation. We will be back regardless because it's a lovely inn.

The overall look of the pub is very good - good seating area options, choice of drinks including cocktails is very good as well, good range of foods on the menu and food quality was excellent. The drinks order was a little slow - but nothing of concern. First visit here and fair to say we will be back

The waitress was Steph. She was very helpful. She took an interest in our young grandson and helped him to select a meal. She had a very welcoming demeanour.

Valentine’s Day Meal Review The atmosphere overall was a bit lackluster. Here’s a breakdown of the pros and cons: Pros: The food was delicious. I enjoyed my meal, but my partner ordered steak and asked for it to be cooked medium, when served it was rare. Unfortunately, when it was brought back after being returned for correction, it had been reheated and turned rubbery. By the time it was served, I had already finished my meal. The restaurant's interior is stunning and definitely adds to the ambiance. Cons: The service was excruciatingly slow and disorganised. We waited a long time for everything. At one point, the fire went out, making the room feel cold and was no relit during our stay. My partner’s steak was undercooked eg bright pink, which was disappointing given the specific request for medium. There were long wait times, and several other customers mentioned cold food and delays as well. It seemed like our waitress spent a lot of time preparing cocktails, which led to further delays. The bartender (a tall guy with a black beard) didn’t seem to have a good system in place for serving customers. He randomly picked people to serve, making it feel chaotic, and was very slow. Final Thoughts: I would consider coming back, but the service needs improvement. The waiters should focus on serving, and the bar staff should stick to managing the bar efficiently. If those areas were addressed, it would make a huge difference

Had a beautiful meal here tonight. Food was all excellent and presentation too. Ellen served us and was very attentive and pleasant. Would definitely return and recommend eating here.

Steph very good rapoort with the customers, and very pleasant.

I've been here for lunch several times and was really pleased, however, Valentines night was a shambles. We were put on a table next to the bar and drinking area which was very noisy.The kind waitress, when asked, found us a quieter table. The paté starter was fine. The fish pie could have been better and my mushroom risotto with peas was mainly garden peas and hardly any rice. I complained and had the fish pie as i didnt like the rest of the mains. My partner had finished his main course before I got my replacement. I asked for a tonic water with ice and lemon and was given flat whatever it was, as it wasn't tonic water. So much for romance and a nice meal. We gave up and didn't even bother with the desserts. The waitress adjusted the bill for us. Unfortunately, it spoilt the whole evening which we'd both been looking forward to.

A great dining pub with excellent accomodation. Good choices on a menu for vegetarians and meat eaters alike. Very nicely cooked dishes with good sized portions. Accomodation in annex across the beer garden (would be lovely in summer... A bit cold in February !) was comfy, warm and quiet. Staff very friendly and efficient. Highly recommended ..we will certainly stay again.

Lovely food and Kirstyn never stops! Always happy to help with a smile. Food was delicous, thank you kitchen team. Lawrence, Sophie annd Kayleigh??

Steph is amazing. The best waitress I have ever had. Friendly,.talkative and engaging. Honestly all staff at this pub are amazing and super friendly.

Great food, just how a country pub should be. Thanks Steph for making my mum's birthday memorable 💖

Food was delightful and the service from Bethany was excellent will certainly be returning it’s becoming a firm favourite

Steph is epic 😎 what an absolute legend amazing service 👏

Incredible place. Excellent food, friendly staff & cosy family orientated atmosphere.

Great place for new years celebrations

Had a marvelous lunch here today. Very well looked after by Steph and Kirstyn. Very friendly and efficient service.

The food was nice. The staff were pleasant. But we had a problem. Whilst we were eating the starter, which we had received only 10 minutes maximum, earlier, the server brought the main courses. We were still eating the soup. I felt we had no choice but to allow them to take it away. Also, the soup was very watery and had almost no flavour. Only half of the soup had been eaten at this point. We told the server we were still eating the soup and she apologised but proceeded to serve us the main courses regardless. We felt it was impolite to refuse them and also thought they would just sit and go cold if we did. Then the staff were setting the breakfast items on the table next to us, which was very offputring and quite rude. We could have been seated elsewhere if this was to happen but they sat us right next to the table. There was room elsewhere. The food was nice, though.

Really lovely, friendly pub....we're regulars 😊

Excellent food & service. Great pub

Really nice meal and great service by Ellen :)

Came in on Friday night and it was really busy but I was looking after by Grace. Her service was impeccable and she was happy and smiley the whole time. Oh and the food was great too!

I stayed here for 2 nights on a solo work trip. from check in to dinner both nights Bethany was super! I’m 100+ miles away from home and she made me feel very welcomed. Great customer service, good food and a comfy bed all at a fair price.

Superb Sundays roasts - beef, lamb and pork belly . Lots of potatoes ,veg and hot gravy .

We had a great afternoon, excellent food, drink and accomadating staff.

Steph was a fantastic server, super friendly and helpful, nothing was too much trouble.

Steph was ace; really good fun, attentive and friendly.

Very good. Super service by Steph

Ellen and Alex , Jamie the kitchen staff were excellent , ensured me & my wife were happy and nothing was to much trouble very enjoyable meal and service . Reasonable priced meals to we Just turned up on Sunday 5th and they accomadated us without a booking , even tho they had bookings in advance. Will return again 👍.

Amazing service and food!! Visited on a quietish Monday evening but both the ladies working were very attentive and looked after us very well, have visited a few times and will be back!

Called in without booking a table and had a lovely meal served again by Ellen who ALWAYS looks after us to the highest standard. Thank you all yet again.

Friendly, helpful staff. Great food. Warm, and inviting in general.

Boxing day meal. The food was amazing and plenty of it. Had 3 courses and we all agreed that it was one of the best meals in a pub we had ever had. Go!!!

Rooms a good size, food is nice and service is great.

Very busy day but dealt with a table of 11 efficiently and friendly staff Great choice drinks and food

Lovely place, great food but a bit hot and stuffy. Sanitising mats in urinals triggered my asthma.

Great breakfast for 38 adults & children on a Sunday morning. Booked in advance. Friendly, helpful staff and super service. Great breakfast options too!

Food was fabulous, our doggie enjoyed her sausages too 😋

Had the chicken skewers they were lovely and the manager Emma was a great host would definitely recommend !!

Had a Christmas long lunch with an equally old friend and we were expertly looked after by our highly qualified Katie who patiently listened to our advice. She hadn’t sought it, but 3 bottles in we told her anyway. A very enjoyable afternoon.

Beautiful service from Ellen. Thank you so much. The food was delicious.

Came for a lovely family meal and it was incredible! Food was excellent and Ellen was lovely! Couldn’t recommend more! Thanks Ellen for the amazing service!

Fabulous find. Great value for money. Cottage accommodation perfect. Warm and cosy. Great breakfast. Definitely will be back!

My first visit and staying in the on site rooms. Food was first class especially the fish cakes highly recommended. Great friendly staff.

Absolutely amazing service. The staff couldn't do enough for us and Matthew behind the bar makes the most incredible passionfruit martini's

Lookedin prior to our stop over there nearer Xmas. Lovely decs, nicely busy, good ale ( well kept Wainwrights ), tempting menu, warm, cosy, easy parking and superb gents. Fab half timbered exterior and sympathetically restored interior. A pleasure to visit.

Disappointed to be charged service. Would have left a greater tip.