The Bears Head in Cheshire East

We had a great lunch. Steph was a fantastic serving, very chatting and friendly but respectful of our business meeting.

We have been coming to the Bears Head for years and although it can be a bit hit and miss regarding the experience it has generally been OK. However, I don't if its changed ownership or they just cant get the staff but my last experience was appalling and also our family's last ever visit. We waited over 20 minutes before anyone came to the table to acknowledge our existence, the glasses were dirty, still bearing the lipstick of the previous owner. When we asked for clean glasses they were taken away and returned...still dirty. The food was inedible, with exception to the broccoli, which was the only thing that was cooked properly. The roast potatoes were so greasy that they became mush as soon as put my fork in them, the mash seemed to have been microwaved to the extreme, the cauliflower was sitting in water and completely tasteless. One member of staff, a young lad, seemed so disinterested in being there, it was almost comical. Sad to say, we will not be returning and an association that has lasted almost 20 years has come to an end.

Came to the Bears head today to meet some friends for drinks we were greeted by Steph when we arrived. What a very pleasant young lady the bar was quite busy but Steph took time out to acknowledge we were waiting and served us when our turn came around she was really knowledgeable regarding the different kind of drinks on offer and explained where we could sit as some tables had been reserved. This was a really pleasant experience in a nice atmosphere.

This is a beautifully decorated old inn that serves fabulous and delicious food in a traditional country pub setting. Service is friendly, helpful and prompt. Recommended to all.

Went for family meal although all the meals were fine apart from my wife’s salad. How can you get a salad wrong . Won’t be going back

Great food, lovely menu. Great help with allergies when we needed to ask qs. Lovely ambiance. Emma looked after us really well. The whole team were very helpful and friendly.

Friendly staff, welcoming with excellent service. Second breakfast was very good brilliant staff, steph was very nice and really accommodating.

Lovely cute pub, good food, friendly staff (thank you emma!)

Gorgeous food and the staff were so helpful and friendly. The prices have gone up, but they have everywhere! Thank-you and especially to Jake xx

The Bear's Head is our go-to place for a good, reasonably priced meal. Our waitress was Megan, who we haven't met before. However, she took our order accurately and the food came out as we had requested. Husband ordered the burger, which was exceptional. I ordered the chicken parmigiana which was lush. Thank you Alex.👨‍🍳. I finished with the mini blackberry and apple crumble with a pot of tea. Really lovely meal with great service all round. Probably be back again next week!

A return visit for lunch. Smoked Haddock Fishcakes and Bacon Chop were excellent. Took advantage of the set menu for good value. Service was friendly and welcoming. We'll be back. Dave & Jan

Food was okay nothing great. Service truly awful, tables not cleared and staff seemed overwhelmed with number of people. Had 2 pints of neck oil which were fine, the 3rd was not neck oil for sure. They told me barrel been changed and pulled another pint of fizzy tasteless lager, I complained again and they told me I was wrong and made me feel like and idiot for questioning them. Clearly selected wrong barrell in the cellar.

Very nice pub, clean interior and very dog friendly. Been a few times, and the food is always very tasty (highly reccomend the pork belly). My server Steph was very attentive and kind, and helped with any questions we had about the menu. Will be back!

Steph has been very welcoming and nice, i'm looking forward to my stay here!

Steph very friendly just a quick coffee break

Great evening meals. Staff excellent especially Steph. Food lovely, prepared by Kitchen team Lawrence, Sophie & Josh.

Really disappointed took my mum and we ordered the Tender fried chicken burger!! It wasn’t tender fried it was deep fried and over cooked so slight burnt and the chicken was hard in places as it had been so over cooked very disappointing. £16.95 for the pleased 😞

I had an excellent Sunday lunch here. Fantastic service by Steph and her team

Excellent food and the service from Steph was fantastic, very attentive. Will definitely visit again.

We had lunch for 5 , really good menu to choose from. The food is fantastic, would def recommend

Service got from bad to worse. Slow check in, then showed to appalling table not cleaned with hard seats by draughty fire exit, yet another case of ageist attitude, as next much younger couple to arrive given larger table with softer seats. Informed there was only bar service, but by now I'd had enough and made a sharp exit.

Really good quality service and food..loved the atmosphere aswell

Very slow and unfriendly service . Food was poor-fish cakes came with soggy broccoli and wrong side, children’s food v poor -inedible burger and poor quality fries Slow service and food arrived in dribs and drabs

First visit and it was well worth it, overall a great menu with plenty of choice. The service was very good in view of how busy the pub was and the food quality was excellent. We will certainly be returning and would recommend to anyone to make a visit.

An amazing find. Well worth stopping by to have food and drink.

We called in en route for a pit stop lunch. The food was excellent, good quality ingredients, wonderfully presented and helpful staff.

We often eat here, but on this last occasion, they excelled themselves. Pubs have really lifted their game, and the food we had was better than any restaurant I've been in. The Moroccan Chicken kebab was so tasty, and the home made slaw and triple cooked chips were fabulous. I also like the informality of being able to order at the bar, and the place has a nice feel. I can't think of anything they could have done better.

We stopped in for a quick lunch in transit. The meal was produced speedily and with a friendly and professional attitude by Lou. We really liked the crab cakes which seemed like they were home made so thanks Alex and Kayleigh. Just what we wanted, efficient, fast and friendly! Thanks very much

I would love to say this was one of the best meals I’ve had in a while. My daughter was ecstatic as it was her birthday treat and enjoyed her food. Bethany was a lovely server and was very polite. I was glad to know my dog was welcome and the atmosphere really was welcoming .

This was a plan B for us but the Sunday lunches were both great. Staff and service was great too.

Great food lovely menu using great quality products

On a long road trip was going to stay at the Ibis in Crewe with the kids but chose to take a gamble on this place instead. Glad we did, really comfy nights sleep, picturesque setting, and fantastic breakfast! Very good value

Brought the family last night and had a fantastic meal. Food was piping hot, very well presented and delicious. The service from Katie, Matt and Quinn was both professional and friendly - nothing was too much trouble. Would highly recommend.

We stopped for a drink at this gem of a pub, bigger than expected fantastic historical interior, great plesent polite service. We had eaten earlier but looking at what others had We will be back for sure!

Gorgeous food. Lovely staff. First time coming here would definitely come back. Thank you 🤩

Came for a peaceful meal and it’s exactly what I got! I had the Garlic Flatbread and Hummus to start (AMAZING), and the Signature Burger as a main (10/10), and the Banoffee Choux with a cup of tea as dessert (DELICIOUS)! One of the best meals I’ve ever had, definitely will be visiting again! Thank you very much to Matthew, Katie, and Michael who gave excellent service throughout my whole experience!!

Oh my gosh, skyrocketed to the top favourite local place to eat spot. Not sure how we didnt know about this place before. A beautiful oldy worldy pub with the most warm and friendly staff who made us feel instantly at home. The food - *chefs kiss* utterly gorgeous! Amazing place, beautiful people, incredible food. Thank you xxxx

The food was excellent, both in taste and presentation. 100% recommend the Chicken & Veg Penang Curry. Didn’t get to see them but a big thank you to Sophie and Josh who prepared our food. Also to Katie, Matt and Michael for the warm friendly service. We will definitely be coming back.

Thank you Bethany for excellent service, that was the best tomato pasta I have had in my 11 years I have been alive!

Amazing yet again - love it here

We just had a family lunch here and the food was amazing! Everything arrived hot and got the seal of approval from our 2yr old! Will definitely be coming back!

Lovely food and great atmosphere. Very helpful and friendly staff :)

I didn't tried the food but room I had was clean and comfortable.

We had a lunchtime birthday meal on a Wednesday in the restaurant area. Two of us had the Lamb mains from the main menu and the rest had the 3 courses of the lunch special. We liked the mini desert and drink option. The portions were all good and tasty. Also the staff were obliging. This historic pub is set in a pleasant semi rural area but handy for the M6 Sandbach junction (J17) if you are passing and also has accommodation. Since we were last there the outside seating has improved but we did not use that.

Because of mobility problems asked for ground floor twin bed room, apparently these are no longer available so anyone with problems can no longer stay in a ground floor twin or double room! only family rooms now!! We were given a room on the 2nd floor and struggled. Over our 2 night stay they ran out of several dishes off the menu! Including pizza, chicken, prawns, roast dinners and several snacks including flatbread, scotch eggs, sausage rolls and crispy chicken,on our second

Great place to stop and enjoy, food is excellent and the gardens too..

I have come to the Bear's Head several times before, and am always impressed with the welcome from staff. My friend and I were given the Table I had requested and the food was delicious. A great place. We'll be back!

Always most pleasant and welcoming with great food and drinks

Lovely food, cosy atmosphere and friendly staff.

Great service, atmosphere and value for money

Always a friendly welcome, very good food, good value for money

The area around is very scenic, with beautiful views. The people and staff are friendly. The food is amazing here, great sized portions, I personally had the shepards pie and the full english breakfast. Strong shower, easy room access and free parking. The only thing that I would suggest is a bigger bed, but it was still comfortable.

Great pub, great staff, great food and relaxed, welcoming atmosphere.

We were served by Kim and Dan and had an excellent meal. Kim took care of everything and our biggest issue was trying to narrow down the menu to just one meal. My favourite restaurant in this area at the moment - Ive been on 3 separate occasions and all 3 have been excellent 👍. Well done The bears head team : Rachel ; Kim Dom and the gang - Brilliant 🤩- Keep up the good work 👍🥳

Excellent food and service from Louise. Had the sticky platter and signature burger. Will definitely return.

Fabulous breakfast served by Sandra, who was so friendly and professional - she really made our morning 🤗

We were warmly greeted by Emma who was very welcoming and pleasant. After showing us to our table and providing us with the menu we were served by Ellen who again was very friendly. The restaurant was very busy and had a good atmosphere.

Nice large beer garden perfect in the sun

We found this establishment after visiting Phillip Gandeys grave at St oswalds church Brereton and know that the family eat here. We were not disappointed there were three of us I had the signature burger which was exceptional cooked to perfection, My partner had the salad which she enjoyed very much and plenty of it and my brother had the trio roast which he said was gorgeous. We then had desserts I had the honeycomb bomb which was absolutely amazing, my partner had the trio of sorbet and my brother had the cheese board. We will definitely be back.

Louise and all the staff are fantastic. Visited and stayed for the night and have since returned. Food is beautiful. One of our favourite places to go

Service was terrible, and the food was worse. Not to mention cold, and the plates were all chipped. The meals were expensive, and I've had far better from a chippy. Used to be a lovely place to dine out but not anymore. I'll never go back they're again. Can not recommend anything to eat there...sorry!

Food was nice although maybe a bit overcooked, Hot drinks quite expensive. Unfortuantley we had to chase our drinks up 2 or 3 times and they took about 20 minutes to arrive if not longer and in the end they came at the same time as the food, wasn't ideal. I understand it was Fathers Day but it really wasn't that busy considering. I think maybe the staff member behind the bar was new and needed more help. Kids breakfast menu was limited and poor , why arent pancakes on the kids menu? Also the extras such as sausage hash brown or bacon are very expensive. For a meal that cost us nearly £100 the time and service was poor.

Brilliant place to eat. Delicious veggie Sunday roast. Will be back again. Thanks for the great service Kirstyn.

A friendly atmosphere, helpful staff and great food and drink made for a most enjoyable evening! ✨

Nice pub with cosy, historic decor. The fish and chips was absolutely gorgeous!

Wonderful , welcoming staff and great food, great return visit

Called in for a late lunch with the in-laws this afternoon. The food was lovely and the staff were wonderful. Thanks to Luke, Beth, Grace, Alex, Sophie and Jake for great food, atmosphere and service. We will see you again very soon.

Where do I start...Not enough staff so even getting served at the bar is annoying but not because there were lots of people in front of me but just because there is no dedicated bar staff. Ordered a Moroccan chicken kebab and sure enough a skewer arrived 45 minutes later which was as dry as it gets whilst still edible with 4 pieces of wilted cress in an attempt to brighten up the unappealing dish. Side dish of hummus and pitta. Hummus scraped round plate as some sort of failed cheffy touch. Pitta rock hard. Clearly it been left on hot plate as hummus had skinned over. My son ordered a burger which was exactly that...a burger in a bun with some skinned over dip and luke warm fries. In short this place takes on more than it can handle and the result is sub standard food and service. As a business owner I would be embarrassed to provide this level of service to my customers. I would of complained had there been anyone about to complain to. Never again and feel totally ripped off by this shambolic excuse for a pub serving food.

Celebrated our Diamond wedding anniversary here today. We would like to thank the staff for making it a special lunch. Thank you Emma for your advice regarding our choices from the menu.Also the kitchen team Alex & Jake.

Wow what an experience! Visited with the children and the doggies. We was greeted by Michael and we sat for breakfast. The kids were treated so well with baby chinos and the pleasure to choose from a great menu. The doggies were given treats and a huge outdoor area. Fabulous visit! We will most definitely return. Thanks again Michael

Nine embers of our family had a lovely birthday meal for my Grandson yesterday at The Bears Head in Brereton Green. The food was delicious and the service we received from Ellen was excellent. She gave us a lovely warm welcome and nothing we asked for was too much trouble for her. Thank you for making this a lovely time for our family's newest teenager Jake!!

Absolutely shocking service, do not recommend to anyone attempting to eat here. We booked a table at The Bears Head in Sandbach and was really looking forward to a nice meal. Upon arrival into the restaurant, we waited at the bar to be seated. We was told that we would be seen by a lady soon, who’ll take our order from us. We was not long after approached and had our drinks order taken by our waitress. However, 30 minutes after ordering the drinks hadn’t yet arrived.. I asked the waitress 3 times about the drinks and got told every time “I’ll check”. There was also tables around us that had been waiting 45 minutes - 1.5hrs for food. After 30 minutes, I went up to the bar and seen the drinks we ordered sat on a table and bar staff just stood around the bar.. the manager apologised and he mentioned that he would pass feedback on. We then asked to order food 4 times, 3 times to the same waitress and was told each time “I’ll be with you in a sec”. There was a table that turned up 40 minutes after us, they was ready to take food and the waitress knew we had been waiting a lot longer and proceeded to take their order. After 50 minutes of waiting, we had no option but to leave ordering any food and to try and find an alternative somewhere else - which at 9pm isn’t easy! We requested the bill for the drink a further 3 times and was told “give me a sec” every time… After the 60 minutes, I went again up-to the bar to see the waitress stood talking when I had already asked her 3 times for the bill for the drinks. I am really really not impressed with the service, this restaurant has huge potential and is a gorgeous layout/very cleanliness. However, the service is just absolutely shocking and needs sorting ASAP….

Today me and my partner decided to go out for food after a hard week. We were greeted by a lovely lady called Emma who was our main server and honestly couldn’t have asked for better service. The food was amazing, the beef was cooked perfectly and the veg was beautiful. We will definitely be coming back after what we experienced today!

The quality has certainly declined since the refurbishment. We've visited twice, and on both occasions, the food took an extraordinarily long time to arrive. On our first visit, we waited about thirty minutes only to be informed that our chosen dish was unavailable. We then opted for a halloumi kebab, which eventually arrived with just two pieces of halloumi. On our second visit, we had to chase up our fish and chips after waiting for about 45 minutes, only to be told, "sorry, we accidentally gave it to another table." When it finally arrived some 20 minutes later, they had run out of tartare sauce. Had we known about the sauce situation beforehand, we probably would have ordered something else, as tartare sauce is an important part of enjoying fish and chips. We should have been informed, rather than them just putting our food down and hoping that we wouldn't notice.

Absolutely dreadful dining experience. Poor food and service. Grossly overpriced too.

Slow and over cooked on this occasion - but will go again because I know they can be so much better than today. To be fair - it is a bank holiday Monday and we did book at peak time so this is not overly negative, just accurate I hope. 2 + 1/2 hours for main course and desert is slow - most of that time spent waiting to order or waiting for the order to be delivered - lamb skewer was over done and dry. Shout out to Kirstyn who ran the dining area single handedly it seemed, as best as she could and with a smile - unfortunately not backed up by the rest of the team today. The whole experience points towards short comings in the kitchen - but not one to point fingers. As stated, unusually poor visit today - but will go again, maybe avoiding peak demand times. Don't go if you have a problem with dogs in the same space as you are dining, although not allowed in the dining area, and you can opt for 'dining area' or Dog friendly' but there were 12 of them in the adjoining space today, all well behaved and fairly quiet but for a few moments you should expect in a country pub.

Today is the second time we have been for Sunday dinner and both times we have absolutely loved the food! No complaints whatsoever!! Service was amazing too!

Stopped on the way home from holiday to save cooking at home. Long wait for food, not busy. Mashed potatoes "crusty", Chicken & Ham pie served with beef gravy, carrots burnt but the broccolli was OK but not warm. What a shame.

Unfortunately we were disappointed with the quality of our Sunday dinner. The potatoes were hard and black. All the vegetables tasted old like they had been reheated or kept warm for hours. The whole meal did not taste fresh. The beef was hard work to eat with all the gristle. The crackling was completley soft and the pork meat had a strange taste to it. It's a long time since we have been so disappointed with our meals, made worse by the fact we paid £50 for 2 Sunday dinners, half a pint of Peroni and a ginger beer. You wouldn't think the Bears head was part of the same group as th Three Crowns in Stone. We have never had a bad meal there.

Lola our server was fantastic, she was very attentive and polite, kept us informed and always had a smile on her face. The food unfortunately wasn't as good as when I've previously visited. I had the lamb roast dinner, the vegetables in particular were over cooked in part and the parsnips were still raw in the middle. There was a male manager there who seemed to be off with the staff and made them feel uncomfortable. That brought a more negative atmosphere to the pub.

The food was lovely. However on arrival it was very obvious that there simply isnt enough staff to look after the guests properly. We had to wait quite a few minutes(queueing at the bar) to simply ask to be seated at our table. The staff were lovely but the service cant help but suffer when there arent enough of them

Fantastic visit and service from louise and Grace, will be returning for my 30th and hoping for family to stay overnight in the hotel there too !

An amazing meal, thank you chef Sophie

I love coming here for sophie and lou's hospitality. Beautiful pub. Excellent service. Couldn't fault and dog friendly too!! 🥰🐶🍻🎉

Had a lovely evening, the food was lovely and great service from Sophie.

Always great food and atmosphere, with a warm welcome.

Enjoyed good Sunday dinners here, but the service seems to have become very slow.

Great 👍 place nice food handy for Manchester area

The food was brilliant the service not so much

Food was lovely, staff very pleasant. Service was slow at times and , not many staff on.

Great service and friendly staff. Food was good. Will be back.

Ordered 5 meals last one arrived by the time the first guy finished and that was only after chasing it up. Food itself was nice just spoiled with poor service.

Lovely meal, friendly staff, cosy quiet atmosphere. Also dog friendly. Will definitely visit again

Lovely food and staff. Dog enjoyed his doggy sausages aswell. Would come again.

Good food and nice staff had the 2 course lunch menu.

Fabulous service from Luke - friendly atmosphere and really great food as always!

Amazing experience. Went for Sunday lunch, there was 6 of us. Turkey was delicious, so was the lamb. Great service, we were served by Bethany. Lovely hidden gem of a pub. Chocolate brownie with ice cream for pudding is a must.

Lovely pub friendly staff great beer, we didn't eat so couldn't add stars for that.

The whole visit (for a relatives birthday)was not good. Availability of both food and drink was awful. Only one bitter on draught, and more food options seemed to be unavailable than available (my first, second, and third choice starters were unavailable - the pate only being notified as unavailable about 25 minutes after we ordered). No roast pork or roast beef available. I ended up having the pie - the pastry was as hard as iron, and the filling was like mush (it was like the pie had been heated, then cooled, then heated, then cooled, then heated again. Drinks orders for top ups were then delivered incorrectly and way too long after ordered - we sent them back and told them to cancel the order, but they still showed on the final bill. Frankly - the service was horrendous, and the food was barely better. We have been frequent visits to this pub over many years, but since the refurbishment / rebrand the service an food has gone markedly downhill. The employees seem surly and don't seem to care. We will not be returning.

The atmosphere has changed quite a lot since I was here a few year's ago. It used to be a place where you could go for a quiet meal. But we were deafened by the rowdy groups in. All talking very loudly, and laughing very loudly too. We couldn't hear our selves talk! The food was very expensive for a quick bite to eat. Which was commented on, by my guest from Norfolk! £27 for a 7oz steak!! There wasn't really a anything on the new menu that a fancied. So I ended up having the Chicken Schnitzel! Not sure what to expect! The side salad was not worth the bother! I had oven french fries instead of unpeeled chips! And the chicken dish was weird looking! Like a small squashed pizza in bread crumbs...hard. I had to ask for a steak knife. Tasty but had to chew! A very small meal that didn't fill the plate! It just looked mean. All for over £17 !!! No where as good as it once was.