The White Swan Inn in Newcastle upon Tyne

We called ahead to check this place was dog friendly before booking. Unfortunately we were seated in the back room which was undergoing renovations and should’ve been closed off - walls unfinished, wires hanging down. Within 2 minutes of us arriving, having not even sat down yet, we were told to get our 8 month old puppy off the seats (who was simply excited to see our friends). Nothing polite about it, no please, and being glared at by bar staff who were obviously talking about it. While we were waiting for our starters to be cleared, my partner had the puppy on his knee and a different member of staff came over and told us to keep the dog away from the table. Didn’t collect the plates or anything, just came over to say that, again whilst bar staff are looking over and talking. We were very much made to feel like an inconvenience and unwelcome from the second we stepped in. Food was good but wouldn’t go back. I’d question where this place is truly dog friendly.

I would have given 5 stars but on the night I was there it was pub quiz night and the volume was way too high in fact it made us feel uncomfortable and we couldn't talk to each other. This experience has not put me off going I will return one day

Had Sunday dinner and food was very good. Staff polite and helpful but had to wait over 20 minutes past booking time to be seated as was very busy. Special diatry requirements for 1 person was no problem - i.e. no fat gravy and veg cooked with nothing added. Will visit again.

Really really Lovely food - been a few times and probably the best pizza ive had outside of italy. Was met at the reception by a woman who oozed a bit of an attitude when we asked for a table without a reservation (all three of us picked up on it) but the rest of the waiting staff were all lovely on each visit.

I have to say the staff at this place ate amazing nothing is too much trouble x unfortunately I had to cancel a table due to unforseen circumstances however when I contact them they were fantastic

Very popular local pub even on a Monday so I would recommend making a reservation. It was very busy during our visit and once seated we were asked quickly if we wanted to order drinks - there was no drinks menu available and when the server was asked with regard to what wine they had the response was do you want white or red. We asked what white wine and what alcohol free beer they had and they said 4 wine types so we chose a savignon blanc and a bottle of Heiniken Zero (no draight available) and there was no indication of the cost. This is something that needs to be addressed by the owners - they had menus for everything else on the table including an afternoon tea but no drinks menu which s unacceptable (there's nothing on the website either). The drinks were served very quickly and we were asked what food we wanted to order when we hardly had time to read the menu so we asked the server to return. The steak pie and salmon were ordered and we then had a half hour wait for the food to be served - I don't expect food to be served immediately as it is always a sign of something pre-prepared that has been sitting in the kitchen but half an hour was a little too long to wait. However, when it was served both meals were delicious and a very good portion - you could tell the pie was home made and the meat was really tender. We didn't try dessert as we were too full but others in the dining room were tucking into some nice looking puddings. The staff are certainly friendly but perhaps a little stretched as it was so busy. Will certainly return to try the Sunday Lunch but will be prepared for a wait and will ask for a drinks list which hopefully they will have.

Fabulous new decor!!!!!! The new owner did tell me what he had in mind for the White Swan when his family took it over and he's definitely achieved more than he set out in my opinion. (Ha fatto bene Signore! Auguri! Sperando di vederla al ristorante presto). Great place. My kids love running around the outdoor area, the pasta / pizza and feeding the koi fish outside! We love the food, coffee and relaxed atmosphere. The staff are fab. The decor is tasteful. We sometimes come for drinks, sometimes for meals. We've been for coffee and ice-cream one cold afternoon and it was very relaxing. Perfect to sit in the sun but the conservatory inside is lovely also. Definitely recommend!!!!!

No podría fallar en absoluto. El servicio fue fantástico, la comida y las bebidas eran brillantes. Precio extremadamente razonable. Muy cálido y acogedor. Recomiendo reservar con antelación para el almuerzo del domingo. No había una mesa vacía en el lugar. La mejor cena de domingo en Northumberland hasta ahora👌

First time eating here & we will 100% not be returning! *Booking was mixed up so we were seated in the wrong area for our birthday meal as requested. *over 1hr 10min for main course to arrive on scene. *Pizza was so paper thin & thats why it probably doesn't get cut before it’s served. (Not kidding like wet toilet roll on the plate). *No condiments served or offered with the food or any type of sauces offered with the steak & no steak knife to use (although a hacksaw would have been more appropriate to use & a snorkel for the amount of grease & fat swimming around the plate)! *specifically asked for no tomato's, no mushrooms or black pudding with the mixed grill then ended up with the lot on top of the meat!. If badly cooked & over priced food is your thing then look no further!

No te dejes llevar por el cansancio exterior, dentro hay un hermoso lugar. Decoración preciosa, amable y servicial. La comida era fabulosa y un menú variado para todos Mención particular a Laura que se quejó por mi hija No puedo esperar a volver, pronto

Absolutamente delicioso. No podía faltar todo el asunto, desde el principio con una cálida bienvenida amable, hasta el hermoso entorno. . nos sentamos en la hermosa sala de sol, con un ambiente encantador y hermosos entornos. Nos preguntaron de inmediato si nos gustaría bebidas, dados nuestros menús y nos aconsejaron sobre ofertas y especiales. La comida era absolutamente excepcional, grandes tamaños de porción, muy sabroso. Este lugar sin duda será nuestro lugar a partir de ahora, esto es una visita obligada.

Chose to go here after viewing the menu, we both were looking forward to the lamb shanks. But on arriving the menu was not the same as it is on this site. Asked about the lamb shanks , reply was we don't have those on the menu. When we mentioned it they denied what we had seen. Could not check on the phone as there was no internet inside the pub. My wife had gammon, asked for no egg only pineapple. When served the plate was placed in front of her and told pineapple only at lunch time. Also the gammon was child portion size . Very disappointed, menu out of date, service poor.

Visited as a family for mother's day ciara and the team were great food was excellent will definitely return

We visited on Mother’s Day and it was chocker. Yet the food and services were still incredible. Ciara and the team must have been ran off their feet, but it didn’t show. They were all so polite and welcoming. Hats off to the chef and kitchen staff too. The food was beautiful.

Seven of us went for dinner food was spot on portions were huge we had garlic bread for starters,mixture of mince and dumplings lasagna and sweet and sour portions suberb plus Eton mess for deserts we will be back again to try Sunday roast

First visit on a Friday lunchtime. Very impressive menu and prices. Very attentive staff...beautiful decor and lovely atmosphere. Food was delicious...mixed grill and chicken katsu curry with sticky rice and crispy seaweed. Will definitely be back

If you’re looking for a nice place to celebrate a special occasion avoid this place at all costs. After having a booking of 15 people for a family birthday i have left shocked with the rude barman’s comments towards my 2 grandchildren asking me to get them out of peoples faces while there eating!!!!!! My 3 year old grandson pretended to shoot a diner who playfully played dead,,,, certainly not in peoples faces.This was whilst i was trying to sort out a very disorganised billing system taking at least 10 minutes as your not able to order on separate bills?????…. I think my two 3 year old grandsons were well behaved considering waiting at a counter when they’d already been dressed to leave. I have dined out countless times over the years with my children & now my grandchildren & have i never been so insulted & so upset at my experience at this restaurant. After waiting 15 minutes at the bar to be served i was approached by the waitress asking if i new what i wanted,,, i had just arrived & hadn't even looked at the menu!!!!! All in all a very disappointing experience & would never dine here again.

The pub provides good quality meals, the outside seating area is pleasant, with a large koi carp pond.

Chips were awful really. Cooked so dark they look like they’d been fried in crude oil. Staff were very good though.

An excellent place to visit for Sunday lunch, beautiful food

Have to say Sunday lunch .WOW . Was it tasty. Hadn't been for a while , but will be back soon .

Lovely meal tonight thanks. Good vegan options. Very friendly staff and excellent service.

As a tourist to the UK, I wanted to try out the Sunday Roast and this place came recommended by friends. The beef roast was amazing, portion size was great and the dessert (toffee cake with ice cream) was delicious. Highly recommend for the Sunday roast. Make sure you have a reservation for Sundays.

Had our Christmas lunch there today. 8 adults & 2 kids. Food really tastey and plentiful. Also, a really nice touch of little favours of sweets for each person, name cards with each person's name on one side and there order on the other. The kids also got really nice gift bags. Staff were brilliant, nothing was a problem, helpful and friendly. Thank you all for being part of our Christmas Day. X

Estamos quisquillosos y nos preguntamos cómo sería la cena asada por £ 12. 50 ! Bueno, ¡fue realmente bueno! Mucha carne, todo muy bien cocinado y pudín de Yorkshire increíble, incluso hicieron uno sin gluten. Visitamos en Nochebuena y el personal era muy agradable. Muy contento y volveremos.

Visited at 4.30pm yesterday to have the two-course Christmas menu. Sadly the service was so slow that after an hour and a half, having had the first course and drinks, we had to leave as we were travelling into town. The server was apologetic and only charged us for one course, but it was disappointing not to have the full meal. That being said, the main course was plentiful and delicious.

Been here a couple times and it's usually okay. It's always been a bit hit and miss. As it struggles with consistency. I got the BBQ parmo, dirty oil used for the chips (not the first time I've raised this complaint) so they were greasy and black but raw in the middle. Coleslaw had a skin on the top and discoloured so I left it. Tonight is probably the last time I'll come back. It isn't worth the money - service is good but the food really lets it down.

Beautiful food , friendly staff and great location

Este es nuestro segundo almuerzo del domingo aquí, absolutamente delicioso. El personal es muy amable y trabaja muy duro. Siempre ocupado, pero no sorprende. No podemos esperar a volver.

We visited tonight, 3 x adults and 2 x kids... Service and food was fantastic. Menu offers a wide selection, and we all enjoyed our dishes...Would recommend....

The food here is lovely. A little spicy for the Korean belly for starters. The main-The Kentucky Job- was also great and deserts were festive. Really enjoyed and would recommend.

Excelente comida y servicio solo decepcionado por un miembro del personal que era muy agudo y grosero al servir o yo habría dado 5 estrellas.

Best Sunday lunch in the North East. Beef melts in your mouth, the best cauliflower cheese and fairly priced. They are always running late for their bookings but not an issue for me as well worth the wait.

Beautiful food good choice and served hot will definitely visit again

Visited today for a late lunch , place was rammed full . svc staff very pleasant and efficient , the food today was not as good as I have had there in past , the cauliflower cheese was a little on hard side and it did not look home cooked , the ginger sponge and custard was a bit hard and stodgy , shame really because normally it’s good . Let’s hope the Xmas takeaway dinners are better when it arrives . I would still revisit for food again , poss just a busy day but really should be good all the time

Had a Sunday dinner here and can just say Excellent. Very Friendly and Good Portions. Well worth a Visit.

Good food good pint of guinness. Front area bar could do with a face lift

Best Sunday lunch by far - amazing value for money and the service is excellent even at 4.45 on a very busy Sunday. 100% recommend this place.

Best Sunday roast I have ever had loved it

Came here with my mam for Sunday dinner & loved it. Staff were lovely & food was great. Puddings were beautiful both homemade. Would recommend.

Good and bad, Came for husband’s birthday and mains were really good everyone enjoyed. Bad,Pavlova frozen, no raspberries or fresh cream just squirts cream on the side. Not how you would expect a Pavlova to be made. Disappointed Have visited many times ,like the new refurb especially the new chairs which you don’t sink into and staff very nice.

Nice good sized pub with a lovely dining area. Food is very good. Service very nice and helpful, the staff were on hand when need and not coming over every 5 mins asking about how your meal is etc . Been here twice now as my brother now lives close by and will come again.

Great service, lovely staff and delicious food! Will definitely be going back! 😊

Delicious and Amazing Food, Friendly and Helpful Staff, Would Highly Recommend It, We Will Definitely Be Back For More 🤩

We love it here , best sunday dinner in the north east.

Great service and the steak pie is award winning for a reason. Cannot wait to try the Sunday lunch. Very happy with our experience. Update. Had the steak and ale pie again, and I am convinced it’s the best steak and ale pie I have ever had: phenomenal with that mash and gravy. I only wish they had given me a nice slice of bread to mop up all the gravy. Il be back!

Sunday lunch was once again amazing. Hats of to staff such a busy place. Yet all pleasant and happy. Will be back again and again

What a great place staff were friendly and professional food was delicious and reasonably priced

Great place to eat. Fast service. Tasty food. Good gluten free options and aware of Coeliac requirements. Gluten free food was flagged when served. Coffee is great too.

drove 35 minutes after hearing great reviews, upon entering we were not greeted at all, once the table was ready we were shouted at to be seated to a table that was not set nor clean fully & we were not informed of items that were no longer available on the menu. food orders went in and we didnt wait long for our starters which were nice, no check to see if everything was ok. Server come to clear our plates and asked “was that your starter” then proceeded to drop the cutlery all over my partner with no apology. Mains come and again no complaints over the food but no check to see if everything was ok at any point. Server cleared our mains and asked if we would like a desert so we asked for a menu, server dumped the menu on the table, didnt make us aware of any specials at all. Once deserts were done i asked for the bill from one server, waited 10 minutes it did not come so asked another server for the bill, she brought it and dumped it on our table, nobody come back to ask how we would like to pay so i got up and paid at the bar before leaving, woman behind the bar was very rude, didnt ask once if our meal was ok or nothing was more interested in other things. Overall service has severely let this place down today, almost all servers walking round chewing gum and honestly looking very dull, uninterested and like they were slaves being forced to work. If thats the morale your staff have got god help the longevity of the place

Lovely 3 meat Sunday dinner with all the trimmings. Wise to book in advance as it's always busy.

Went with my family yesterday our table was reserved for 430 unfortunately it wasn't ready for over 20 mins but my family were prepared to wait n have a drink in the bar some of my family got a free drink n two lovely waitresses were very apologetic n told us that due to the issue the bill was reduced by 20pc which was very kind the food was beautiful dinners and sweets the service excellent so thank you we will definitely be back

We had lunch here today a group of four. Food was piping hot and delicious. Staff we very friendly and made you feel very welcome

Was a lovely lunch, staff and food was amazing

Came at weekend for a birthday meal with Partner and my son Lovely food ,partner had beef brisket ,son chicken kebab ,me mussels Lovely and hot ,fresh ,staff were lovely

Came here for Sunday lunch with family.Food outstanding we will be back

Visiting from out of the area. The Sunday lunch was exceptional along with the service. Well run public house.

The mince and dumplings was the worst I’ve had, sadly there was such a lack of flavour it might as well have been brown dish water with clumps of mince. severe lack of gravy also and the ‘leek’ dumplings were small dry hard bricks. Half the chips were decent other half needed longer. Partner really enjoyed his cheese steak sandwich and fries (even if it was a small portion) long wait for food and was told when food arrived it was going to take 5-10 minutes for a portion of peppercorn sauce. Place has little ventilation so like a Furness on hot days and staff are hard to catch and seem to be running round like headless chickens when it gets busy

This was our first visit here. I had the roast belly pork and for my other half she opted for roast beef. Both meats just melted in the mouth, the roasties cooked in beef dripping were out of this world. The staff were friendly and helpful, we highly recommend going for a visit but book first as it's popular. We will be back.

Always great here. ***** as above.

The childs cheese burger was burnt. The manager was very rude about it. She didnt offer him any other food but charged for a burnt burger that was returned. When i asked if she had charged for the burnt burger i was reffered to as stupid i have visited before on a sunday and recieved friendly service however this time a manager i have never met before clearly has a problem with me and my mixed race six year old child. This is not the place for mixed race children the manager clearly does not care what food they are served. Very upsetting previous visits were not like this. The new manager clearly has a different political agenda.

Went for Sunday lunch. Hassled off the table whilst still having a drink after an hour even though we had a table booked for 2pm and our table wasn't ready as there were customers still seated on it . They are obviously overbooking, so although the meal was nice, I wasn't impressed with the staff hassling us to leave the table so they could seat more customers. Come on guys be a bit more fair. It's not all about making money.

Fantastic food, great surroundings and atmosphere. The staff were friendly and very efficient. Will definitely be visiting again.

Good food and service at reasonable prices. Very nice.🍷

Visited this afternoon. The food was nice. But portion size not very big.

Love this place! Top scran and friendly staff.

Lovely food set in lovely surroundings. The only issue that I had was when our food came we were not offered any sauces which we had to ask for.

The food is top notch. Absolutely delicious. Not one of the nine of us could fault it. Good portion sizes and the price wasn’t bad either. The beer tastes as clean and crisp as you’d expect a nice cold beer to be. The staff were very patient and polite. There’s a smoking area outside a few steps away from a stunning Koi carp lake with some big expensive fish swimming around. Been here a few times now and it’s always the same, ten out of ten.

Came for Sunday lunch twice. Food is nice but they are greedy people and ill explain why. They charge the higher end prices of a Sunday dinner £15-£17 which is fine if you got the right portion size. What they do is they put the tiniest amount of Gravy on your plate making you pay an extra £1.50. Then for three people they fetch you a little bowl of vegetables which is absolutely tiny for 3 people! 1 carrot each. Which you end up paying £2.50 for more. They make sure to give you the smallest amount of everything possible so you have to pay extra for different things... all the "extras" are on the menu. Nice food shockingly bad portion sizes. Will be eating elsewhere next time.

Came for Sunday lunch twice. Food is nice but they are greedy people and ill explain why. They charge the higher end prices of a Sunday dinner £15-£17 which is fine if you got the right portion size. What they do is they put the tiniest amount of Gravy on your plate making you pay an extra £1.50. Then for three people they fetch you a little bowl of vegetables which is absolutely tiny for 3 people! 1 carrot each. Which you end up paying £2.50 for more. They make sure to give you the smallest amount of everything possible so you have to pay extra for different things... all the "extras" are on the menu. Nice food shockingly bad portion sizes. Will be eating elsewhere next time.

Great food, well priced, comfortably busy. Going back next week to try their Sunday lunch.

Like sitting in an all inclusive hotel restaurant. Noisy, kids shouting, no background music and very average food… charging 50p for more gravy is a joke..

I had a lovely prawn an chorizo hanging scwer and fabulous cheese cake for pudding. Staff were amazing and the restaurant is clean and bright. Thank you

Came for Sunday lunch with the family. Table booked for 2.30 and got seated early. And that’s where the positivity ends unfortunately. Waited an age for our starters. Sadly the £9 Prawn Cocktail was terrible. Very few prawns beefed up with the whole root and stem of the lettuce. This was sent back. Then another wait for ages for the mains. Out they came, one of our party ordered the sirloin served pink. Well, when it came it was pink alright, in fact it was raw. Cold, lots of white fat and no evidence that it had even seen the oven. Awful. That was sent back. We got the bill, it was wrong. Still being charged for an elusive cauliflower cheese and the Sirloin. Got corrected, so asked if we could use Amex. The girl said no. However we had previously bought around of drinks in the bar and used Amex. We made a complaint which was in fairness handled ok. Overall not a pleasant experience. The staff need some customer service training it was just chaos. The dining room so loud like a work canteen. We won’t be back it’s a shame, we used to had a great time there before.

Lovely place for a meal, best book first if you can though. Top marks for everything

Food amazing x drinks a bit pricey!

Fantastic Goat cheese pizza with a side of potato skins. Great drinks, too. Italian lemon meringue dessert was to die for! 🤗. Wonderful staff. Highly recommend. 👍

Excellent service and very good food.

We came here last Saturday for a private function in the bar & I couldn’t fault it at all, we went for the hot buffet which was excellent, a lot of choice and everyone enjoyed it. Staff were brilliant and happy with all my requests, there was 2 vegans and they made them a seperate menu with plenty of choice. Have been here before for food and would definitely use again for a private function

Excellent food very generous portions excellent service..

Gluten free and vegetarian, so a full roast dinner is always a treat.

Lovely fish ....in the pond behind 😋😋

Decided to pop in for pub lunch and ordered piri piri chicken flatbreads with chips from the light bites menu. Had hoped the chicken would be cooked more in traditional piri-piri marinade but it was plain cooked chicken swimming in quite an overpowering sauce. The chips were nice.

Booked a table for 10 for the family to celebrate my Mothers 80th birthday and we loved the occasion here. Booked up only a week in advance and we were positioned next to the window in a lovely light and airy room. Orders taken for drinks, starters and main course. The food was great from a very extensive menu, which meant everyone, even the vegetarian amongst us was happy and all served together which some places find hard to do when hosting larger parties. The staff had looked after the surprise cake that we had brought with us earlier and brought it out after our meal to a very emotional mother and grandma. Just wanted to say thank you to all the wonderful staff, who made it so special for us. You were exceptional and we fully appreciate it. I confess to forgetting to leave a tip, so will make amends very soon.

Sunday lunch with the family for my dad's birthday. We all had the roast and there wasn't one thing I could complain about...the gravy was unreal!

First visit today, and enjoyed a great vegetarian breakfast. Excellent service, too, and decent prices. Will definitely be coming back soon!

We both enjoyed the evening At the Swan Inn loved the rose made from tomato 🍅 Many thanks too the staff for making us feel so welcome And to Stu and James for cooking for us

Wow one of the best Sunday lunches I’ve ever had! Staff were absolutely amazing too so friendly and helpful, even though they were so busy nothing was ever a bother! Came with a lady who had coeliac and throughly explained everything.

Lovely food. Huge kids portions. Happy to box extras.

Absolutely delicious Sunday lunch at the White Swan. Reasonably priced , lovely friendly atmosphere . A really pleasant place to spend a Sunday afternoon.Fabulous Mothers Day

This place has came on leaps and bounds since I last went. Disappointing to see some bad reviews recently as I just don’t agree with it! I’ve been in so many times recently and the staff have been impeccable. Food is insane for a pub. Keep going team. You’re smashing it.

Great food and quick service. Probably the best pub in the area with a nice chilled out sexy vibe to the place. Also got a free shot of baby Guinness 🤪

Having visited the Swan for Sunday lunch i have nothing but praise. It was very busy when we arrived but it wasnt long before we were sat at our table. Staff were friendly and explained my gluten free options. Food was amazing and full of flavour. Will definitely be back!

Absolutely love it here. Food is great every single time and the staff are amazing. Would highly recommend any day of the week but especially for a good Sunday lunch!

Did not enjoy anything regarding our experience of the pub dark no atmosphere staff showed no interest waitress asked if wanted any pudding unaware it was a two course menu never checked if we ok pork lunch no sauces offered no stuffing veg bland 1 of us didn't get rosties as we only wanted small meals we were charged full price I would not recommend to anyone or price difference is not enough

I used to really rate this place but we’ve recently had a disappointing experience and unfortunately won’t be back. The place is very chaotic and the tables are packed in, you can barely move in your seat. The staff don’t smile or make eye contact, at all. Nobody greeted us for about 10 minutes when we first walked in, and we had to wait for a booked table. The Sunday roasts are good, although not as good as previously. Carrots were weird and hairy and the sirloin was very fatty. Great gravy and Yorkshire puds but the desserts are terrible.

Food was absolutely delicious we all loved our Sunday dinners and the service was great the only issue we had was the seats were extremely uncomfortable and the table was too low for some of us to sit comfortably but otherwise it was excellent

Came here for Sunday dinner at the weekend. The food was really nice and the service quick and friendly. The pub itself was extremely loud and there were lots of kids screaming to the point where we couldn't hear the other end of our table talk. Maybe we timed it badly. In summary, Sunday dinner lovely, noise annoying!

After visiting nearby garden centre we popped along to the White Swan at Dinnington for Sunday lunch . After being welcomed by very polite staff and seated we found the menu had a good selection of meats but also a varied menu if you didn’t want traditional Sunday lunch . The dessert menu also had a wide selection of delicious mouth watering treats . Can’t wait to return on Mothers Day .

Busy at lunch times. Extensive choice of menu woth 'special' days.