Based on 912 opinions finded in 3 websites
Based on 912 opinions finded in 3 websites
Nº 281 in 358 in Waverley
Nº 71 of 87 Other cuisines in Waverley
Opinions
Beautiful building, friendly staff highly recommend
Lottie . 2024-10-15
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Fantastic afternoon spent in the white lion with family
Steve . 2024-10-15
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Very helpful and friendly staff
Lou . 2024-10-15
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Friendly local pub, service was excellent
Polly . 2024-10-08
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Great & helpful staff! Good value!
Alan Beardsworth . 2024-10-08
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Lovely little pub, brilliant service team are very friendly
winnie . 2024-10-08
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A pleasant and inexpensive chain pub within an historic coaching inn.
Harry Mortensson . 2024-10-05
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Extremely poor quality meal, would not revisit this ember. Use the horse shoe next door!
Barry Phelps . 2024-10-01
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Not tried the food but the beer and promotions they have in place are welcoming
Peter Mattison . 2024-09-20
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Came here last week. Lovely atmosphere - a proper pub. The bartender Elliott was very attentive and welcoming. Will be visiting again soon!
Caitlin Copsey . 2024-09-20
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Really nice pub, very atmospheric inside and friendly and helpful staff. However I have just received a parking charge notice for £100. Not clear enough that parking was charged especially as it is a little unusual for the area, and you are spending money in the pub in any case.
Edmund Tran . 2024-09-19
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Great experience. Food came out very quickly. I visited with my girlfriend and both dishes were fantastic. Good friendly service on the bar. Had a great chat with one member of staff named charlotte. Really good place
Jake O'mahoney . 2024-09-17
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Awful at getting back to voice messages left. Edit- pub called me back and explained issues with their phone lines. My issue was resolved and I spoke to a very polite and helpful member of staff, thank you for rectifying and communicating back to me.
Hannah Brewster . 2024-09-16
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My nephew booked many months prior a space for his birthday party. On arrival on the day, was advised they had booked the evening out to somebody else without giving any notice and despite having guests arriving. Incredibly disappointing and ruined his day
Alison Butler . 2024-09-14
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Lovely pub, lovely atmosphere however our first visit for two pints substantially marred by the £60 parking fine received shortly afterwards. The pub car park is NOT the pub car park but a Euro Car Park. Signs clearly there to see apparently which we did not see. Be warned. Edit: The pub contacted us and kindly got the fine cancelled. TYVM!
Alex King . 2024-09-13
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Good service and friendly staff
Ken Johnson . 2024-09-12
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Fantastic service given by the team. Thank you to all for helping with my slightly odd grilled chicken order! Also a thank you for suggesting the subbed carrot and coriander soup - I think I have a new favourite!
BasiltheDragon . 2024-08-21
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Love the staff, always so attentive
DANIELLE ANGEL . 2024-08-20
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Watch your head . Very nice, lovely gardens,the staff are very friendly and helpful.
bill grant . 2024-08-19
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Good service, good food and good atmosphere
Rob Grant . 2024-08-18
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Charlotte and her son provided excellent service and the beer is always good and the garden is well kept and the cheese and onion crisps were good better than Ricardo's portion sizes... thanks a million Charlotte..
Marc Chapman . 2024-07-27
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Lovely pub. Very relaxed with nice garden. Staff cannot do enough for you. Food reasonably priced. Will visit again.
Sam Chapman . 2024-07-27
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Cozy and warm environment! Food was delicious and staff were very friendly and sociable, Charlotte was extremely helpful
Hayden Mayhew . 2024-07-25
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A good traditional local pub for me that I’ve used for over 30 years. Nice friendly staff and a good selection on the menu. Certainly worth popping in for a drink or bite to eat.
Simon Duffus . 2024-07-17
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I had lunch at the White lion warlingham the waitress called Jessica was very welcoming and lovely
Chris Prescott . 2024-07-16
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Came to the white lion for drinks with my friends and had a wonderful time and the server called Jessica was very lovely and helpful and we had a great laugh
tracey clack . 2024-07-16
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Staff have always been really helpful and friendly, especially as we are regulars,
jeff ottmann . 2024-07-16
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Nice pub with very nice food we had snacks, good atmosphere
David Jackson . 2024-07-14
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Lovely pub, let down by an awful male member of staff. Absolutely no service skills or empathy, provided no alternatives to sold out food, just said no we don’t have that. Gave no expectation of food times, took 55 minutes to get a burger, burger turns up over done, dry, onions were not cut today they were old and withered like they’d been cut a week ago. When asking for reasonable response. The lad behind the bar, got all funny and defensive. Smirked at us and didn’t care, absolutely no empathy or customer understanding. Food was sub par, egg n chips, over done eggs, burgers nuked and chips over fried. Would not recommend the food whatsoever, Real shame because the garden is lovely and the other staff seemed somewhat reasonable.
Robin Graham . 2024-07-13
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Usually love this place. However this morning visit was very disappointing. Arrived for a brunch at 10am and was told they didn't open till 12. Once in my reservation for 8 was not made but it was empty so we moved the tables ourselves. Staff was rude and miserable. Hot chocolate tasted awful and no biscuit and spoon. Food was cold, bacon burnt bread was not bloomer, just cold toast. No avocado available either. As a frequent visitor I was more disappointed as this is not the usual standard or service.
Carla Wereszczuk . 2024-07-06
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love visiting this pub , lovely staff and great atmosphere
Ken Hafner . 2024-07-06
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Always have a lovely experience here, great selection of ales and bar staff always very welcoming
Ken Hafner . 2024-07-06
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Lovely food and friendly staff.
Bex . 2024-07-06
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Been a regular at the Lion for many years, lots of ups and downs in that time, it had been allowed to run down in recent years, and was hoping for good things, but initially had my concerns that the pub chain hadn't made the most of an ideal opportunity to make improvements across the board, in short a bit disappointing, however in the last 2 or three months there has been a marked improvement in service, quality atmosphere there are a few new faces behind the bar who seem to coming on well, presumably getting a higher standard of training either that or the selection process has improved. I've mark the food in the middle because I've not tried it, but what I've seen coming out of the kitchen looks pretty good. Hopefully the place continues to improve as it has been recently.
Paul Wood . 2024-07-06
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Lovely breakie with my friends x
lisa rolfe . 2024-07-06
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Came for brunch with the girls great service and the breakfast was excellent and great value. Been in a few times recently and the girls that work here have always been lovely.
Michelle Carey . 2024-07-06
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Had a lovely morning breakfast with my friends 🧡
Rosie Pryor . 2024-07-06
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We went to the white lion last night it was very busy and a great atmosphere... all the staff were very friendy and helpful... the manager miss blowfield was very friendly and runs a very good team... a lovely locals pub
Bernard . 2024-06-26
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one of best mixed grill fresh everything hot while serve and fresh chilled drinks really enjoy stay for meals with family will go back again if go those area again
Robert Francis . 2024-06-14
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Went for birthday lunch poor service and food not so great, one starter missing so had to wait for it to arrive mains ok brownie for dessert cold
T “Tess” Harris . 2024-06-12
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Very basic food, "Thick cut gammon " not!! No customer service as u have to order by phone from the table. It seemed too much trouble for the staff to do anything. One table was left with empty plates for over an hour. Not gonna rush back. Definitely not disabled friendly
Paula lewin . 2024-06-05
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Treated really badly tonight. Wouldn’t come back
Andrew Martyniuk . 2024-05-28
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My first visit yesterday to have lunch with a friend. Really good selection on the menu with some unusual choices. Our lunch was absolutely delicious and a very reasonable price. I know my friend visits regularly and always enjoys it- I wish I lived closer!!!
Caroline Collier Ward . 2024-05-24
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Had a really lovely birthday lunch at the white lion. Love the re-arranged seating area and other new parts.
Heather Shotter . 2024-05-22
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Had a brunch this morning, eggs were great and the sausage nicely cooked. Loved the new napkins fit on the plate. Kids loved the cheeseburgers
Sonia Willoughby . 2024-05-18
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Best avoided. Plenty of better places near by. Food is below average Beware of parking fines.nobody mentioned registering your vehicle.
Robert Dudman . 2024-05-15
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Edited: I didn't mean four stars as a score, the food and atmosphere were good but the service today was appalling A hot, sunny day with a local May Queen event on and we have two people on the bar. One is running food and the other, apparently the assistant manager, is so slow. Queuing out the door for a drink is not what people want. Surely on a day that good weather plus a local event that has been known for days a few more bar staff would have been a good idea. And won't get to the toilet situation, a urinal out of order for over 3 months and now the ladies toilets out of order
R J . 2024-05-12
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Went today with sun out and mayqueen parade on- the pub was packed which is great- at that point it all went wrong- 1 member of staff behind the bar and one running food- naturally queues formed and the waiting time increased to 25 mins to get a drink if lucky- the poor staff who working were clearly under pressure and it couldn't have been a nice shift- I witnessed people leaving and going to the horseshoe to purchase and return with drinks and others just leaving out frustration- It was.not enjoyable so we left and went the bull at chelsham common- which was lovely-a lovely experience
Gary Neenan . 2024-05-12
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We Came in here today for my nans birthday I ordered 2 haddock and chips the man behind the bar said 2 ham, egg and chips I corrected him straight away and said no two haddock and chips and did the rest of the order! When I got back to the table I said it was cheap and asked the server to double check my order had 4 dinners he reassured me it definitely did low and behold a hour and 15 minutes after we ordered 3 dinners arrived! I had to sit here and wait for the dinner to cook for yet another half an hour for the less than palate pleasing dinner and eat without everyone else as they had already finished! the man who took my first initial payment came over and said twice I don't know how that happened and asked for payment for the meal not even a curtesy for his mess up!!! Absolute joke of a place I would rather go anywhere else than here the staff are rude, ridiculous and fully incompetent it would be a better establishment if run by 8 year olds! Please go anywhere else even McDonald's!!
Louisa Smith . 2024-05-11
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Had Sunday lunch and a couple of drinks there this weekend - would recommend it.
alanedgarlufc . 2024-05-08
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Good food, friendly staff, good service.
Ray Stibbards . 2024-04-08
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Lovely pub. Great atmosphere, lovely staff, good service. A gem in warlingham
rachel ward . 2024-03-24
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Avoid ordering Sunday Roast. We ordered 3 Sunday roasts for delivery Gamon, chicken and beef. Absolutely appalling all veg dried up meat had a tangy taste to it roast potatoes cold. This is for sure the worst roast dinner I have ever tasted. In future will stick to the horseshoe or Toby carvery. Much better.
Nicholas Thomas . 2024-03-24
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Great place to meet friends and family
pauline cox . 2024-03-18
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A great experience, lovely food and fantastic staff
PAUL FRENCH . 2024-03-14
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Amazing place! Staff are great!
AmyKate . 2024-03-13
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Popped in for a quick pint and had a great time
'Tristan McHardy' . 2024-03-02
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Josh was amazing food was lovely and parking is easy as car park right next door, great Sunday evening, looking forward to coming back in summer
Laura Neal . 2024-02-25
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I had the best time at the White Lion. Great atmosphere and friendly staff! New bar manager, Josh is certainly taking the pub to new levels.
Kevin Stone . 2024-02-25
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Josh was amazing , top service , all staff are lovely , food was great
William willoughby . 2024-02-25
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Service was amazing I had the pleasure of meeting Josh the new supervisor and the team. All super friendly and I felt very welcome. Will certainly make a return.
Lisa Holdsworth . 2024-02-23
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Friendly staff and a great selection of wine and food.
Sarah Payne . 2024-02-23
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Amazing night on Saturday!!! Fantastic Service and Outstanding Entertainment!!! Kylie was not only a fantastic singer but stole the show with absolute classics leaving us with no option but to join her on the dance floor!!
AS . 2024-02-16
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Lovely Sunday Roast- would recommend
Nige Hill . 2024-02-04
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Nice pub, was very quiet but to be expected for a Monday late evening. Good selection of beers including 0 alcohol IPA and cider.
Tony Kibble . 2024-01-23
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Food was very good, hot and was quick to arrive. Reasonable prices and friendly service.
Anthony Patterson . 2024-01-22
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Went in there for the 1st time after Christmas very nice cosy pub with a very large garden did not eat there but the food did look very nice
grant adam . 2024-01-19
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This pub is a complete joke. How can you stop cooking food between 3-4 pm! They could learn a lot from the The Black Horse in Locks bottom which is really managed well.
Thomas Matthew Hodgson . 2024-01-17
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I visited the White Lion as it is local to me and I have an Ember loyalty card. Service was great. Food could improve, just warm. You need to improve on your loyalty rewards and how they work!!
Julie Forscutt . 2024-01-17
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It us a regular visit for us ...with most of the staff being extremely helpful and polite
stephen jennings . 2024-01-06
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Good had a meal 6th January 2024 food and service 100% but sadly had to leave abruptly owing to the fact that the door people use could only close with a BIG LOUD BANG most annoying to think that an adjustment would only cost about £20 shall return for a drink and see if the annoying door has been sorted
robert witcher . 2024-01-06
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Terrible place, I don't recommend it to anyone, employees messing with cell phones, don't pay attention to customers or delivery people
reuber romualdo . 2023-12-30
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So Boxing Day experience. No one obvious to show us to our table so we had to look for it. No one explained how to order, did have QR codes though told signal not good. Long wait to order food only 2 staff on duty. Food was average, roasted root veg had not seen an oven. Not really a meal I would recommend.
Sharon Woods . 2023-12-26
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Food was very good indeed: fresh and perfectly cooked, nice crunchy vegetables. Service prompt and friendly. Especially impressed as this was the second sitting on Christmas day!
Annie McDowall . 2023-12-26
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I had a lovely experience! The food was really good and the staff were all really kind, especially the young blonde girl that was behind the bar at the time :)
Ruby Lewis . 2023-12-17
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An average pub ruined by the Parking fine received after we left. The car park is so dark you can’t see the signs and assume it’s a free car park for paying customers. When i called to question the ticket they were very helpful and said they would cancel it but this did not happen. 6 weeks later I’ve received a final warning which is not what you want just before Christmas. The ticket has now been cancelled but caused me a considerable amount of stress and upset as well as wasted time calling the pub to request the ticket is cancelled. We will not visit again and will spread the word to friends and family to avoid.
Iain Davies . 2023-12-14
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A lovely old local pub to us. Very pleasant staff but they were short staffed . Our meals were hot and on time ( pre/ordered) The table was laid with festive decorations and crackers . We had a noisy table near us which was the only spoiler for atmosphere.
Jules Moss . 2023-12-13
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Nice pub. Warm and cozy. Friendly staff!
Tanushka . 2023-12-05
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Met friends for lunch, it was nice and warm in there. The staff are great, behind the bar and serving tables. Could t be more helpful.
Julia Dorey . 2023-12-03
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We came for Sunday roast dinner ,we had the gamon ,really great quick service ,the food was excellent, the staff are so kind and polite, dogs are welcome 🙏 it's amazing place ,loved the decor which was low ceilings old style pub. Excellent prices!! Totally recommend
Danae Vazoura ANP,RN . 2023-12-03
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As always terrific and friendly service ….. recommend
Greg Roffey . 2023-11-27
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The food is amazing considering the low price of each meal and the staff are just lovely.
josh thorley . 2023-11-27
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Fantastic service amazing staff
James Brown . 2023-11-27
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First course came out cold, told waitress and asked her to make sure main course was hot, came out cold and steak inedible, no sign of waitress !!!! Give it a miss
Jeannette Hyder . 2023-11-15
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Was OK,bit stingy with the prawns only got 4 Table was very sticky Dirty dishcloths left on other tables & it wasn't exactly busy
Karen Finch . 2023-11-05
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Used the barcode to order and pay; disastrous! Had to ask for drinks 20 minutes later. Kids’ desserts were brought out first! Beef gravy with the chicken pie and gravy was vile. Sea bass and carbonara were delicious
Kim Kearney . 2023-11-05
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Staff and service was very good. Prices are reasonable. One of my party was a little disappointed with the posh fish finger sandwich - she expected more of an artisan type bread rather than just slices from a loaf. I wanted to order on the app but could not upgrade to sweet potato fries for the posh fish finger sandwich, the option was not available on the app. I therefore had to go to the bar to order
Simon Monahan . 2023-11-04
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The meal portion Was rather small
Jackie Gearey . 2023-11-02
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Lunchtime visit. Burger was nice. Fish finger sandwich was ok, but really oily. The crisps on the side were stale and the salad was wilted. The background music is louder in the garden than in the pub.
Joanne Morgan . 2023-11-01
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Local pub and a real local ambiance. All one need to be open and relax the fun comes to you then. Great food wonderfull time spent.
samir dutt . 2023-10-28
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Proper olde worlde pub, wonderful atmosphere, built for an age when 5'10" was tall !
Mark Sutton . 2023-10-07
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I am completely appalled by the management team at the white lion in Warlingham. For the way in which I have been made to feel & how i have been treated,following a very volatile & aggressive situation. I own a business, I work very hard & am liked & loved by people who know me well in the community. I was at the pub approximately 8 months ago, and was approached by a new partner of an "ex partner" who I have never met before in my life. She approached me & said "can we go outside for a chat ".Confused I followed her outside, sat down & began listening to a barrage of insults. I got up and walked bk into the pub to diffuse the situation. This resulted in me being antagonised for approximately 3 hrs under the watchful eye of vanya who did absolutely nothing. I had sat talking and laughing outside with vanya earlier in the day, and as soon as this happened she did nothing . As a manager of the pub i would expect things to have been dealt with properly to defuse the situation .This woman twice my size and very aggressive followed me into the toilets twice. Not one member of staff came to see if I was getting attacked or if I was safe, after witnessing me being bullied for hrs upon end . Before I left the pub I was approached one last time & almost jumped by this person for responding to being insulted. She was held bk through the doors by about 10 people (customers/friends. I quickly pushed another door to get away. Unfortunately my hand pushed the glass instead of the wooden door frame and the glass cracked in slow motion underneath my hand.I could have slit my wrist had my hand gone through the tiny pane of glass. I just wanted to get away. only at the point of glass cracking did vanya step in and have something to say b4 calling the police.Strange I would say ,seeing as she had more concern for glass than my welfare n safety as a regular customer.police arrived and we were all asked to leave .Since this incident I've not been allowed bk to the pub. I have been made to feel like I am looked down upon . I called vanya 4 months later and she said she would check cc TV and get bk to me. I never got a call bk and have since been ignored . I have been into the pub twice since the incident to speak to a manager on my way home from work .The 1st time i was escorted out by aimee who made me feel like a criminal on a murder charge . A person who normally speaks to me,laughs and jokes with me. This is a pub where I eat drink & am polite to people. I spend more time cuddling peoples dogs & fetching water for them, buying people drinks and doing admin work on my phone & laptop in between talking and laughing amongst friends. I have never been involved in a situation like this before. I have been bk a second time.. yesterday in fact, and the small pane of glass still hasn't been fixed nearly 8 months later! . The pane of glass that is apparently the whole reason why I'm banned. A pane of glass that wasn't cracked intentionally, as truthfully explained above. I would like to understand how if the glass is so important & everyone is so fixated on it . Why has it not been fixed ?. Its a hazard to anyone drinking there. I have offered to fix this pane of glass, as a means to move on & not be penalised or profiled based on it breaking to begin with.The pub seem to enjoy it remaining broken. I was totally let down that day, & have been treated like a criminal in a situation where I was the victim. I've been treated different to all of the other people who have had worse incidents in this pub. These people are bk in there. people have messaged me saing i was totally attacked that night. They cannot understand why I have been banned. I had to find out through friends. Was never told directly & have no written evidence to solidify this .From now on I will be going into the pub unless given a valid explanation & legitimate reason why i cant . In fact there is no valid explanation. I would like someone to contact me to resolve this.Theres a difference between intentionally with aggression & an accident !
Jodie Raymond . 2023-10-04
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Love this pub. So friendly, nice food and staff always make you feel welcome.
Sophie Charman . 2023-10-01
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Food very basic But then cheap so what do you expect! Staff friendly.
Natalie Beach . 2023-09-23
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A group of us visited the White Lion for a meal on Saturday 16th Sep.7.00pm and in rememberance of a dear friend lost to cancer. The pub was quieter than usual. We attempted to order at the bar as usual but found many meals not on or run out. We eventually ordered, an alternative in most cases, to what we wanted. After a considerable wait food came up. Scampi, Rock hard, Lasagna burnt, I could go on but in short will not be returning again. A complete letdown. Sorry White Lion, your standards have dropped and lost our custom.
Geoffrey Potter . 2023-09-17
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Had fish and chips here not very nice at all shan't be eating here again
Marc Stiles . 2023-09-12
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Lively beer garden with a real mix of folks Too hot to be inside, but some lovely nooks and crannies in the old part Parking easy Decent beer if draught lager - no complaints!
dpchaldon . 2023-09-08
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This pub is by far the best one in the entire of Surrey, the staff are always extra polite and the food is amazing.
claire sparke . 2023-08-26
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My son forgot to put his vehicle reg in the machine. He saw no signage and no staff members reminded him to put his reg in their system. Since then, for spending his money at this pub, he has been repeatedly victimised and harassed by Euro Car Parks who have now passed it onto Debt Recovery Plus. My son has attempted to contact the white lion directly, but all communications have been ignored! And the phone never gets picked up! This pub does not care about customer service and clearly charges dearly for what should be a free car park for paying customers! Disgusting and none of my son's family will go near an ember inns ever again! This is how you lose paying customers!
Мэриэм H . 2023-08-21
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This is tricky as work in hospitality so understand how hard and underpaid it is but honestly I’m not sure I will be rushing back to the white lion. A lovely evening we had but for me personally the food was terrible .. I had the steak .. chewy, horrible .. left a lot of it. From the moment we sat down, sticky table and a rocky table .. asked for candles to be lit … service good.. Manager under pressure friendly but working too many hours and probably not appreciated or paid enough! But we spent a lot and had a good evening so thank you for that .. x
Zoe Rouse . 2023-08-19
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