GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3,5

Based on 817 opinions finded in 3 websites

3.0Ambience3.5Cuisine3.0Price3.5Service
site_photo4

comment_iconOpinions

Beautifully refurbished pub which certainly needed attention. Food excellent but was spoilt by the slow service. Drinks took longer to arrive than they should have done and main courses were slow coming. The empty plates were removed at the same time as the dessert menus and once ordered the desserts arrived but only after we approached 3 staff just standing around to enquire were they were. Having done a great refurbishment and improved the food enormously it is a shame that the service isn't up to scratch which is should be easy to improve. Would go again but please don't let us down with sloppy service.

site_logo

beefjp . 2024-02-19

MORE AT TripAdvisor

Was waiting eagerly for the white bear to reopen and it hasn’t disappointed! Have visited a couple of times and the food is fantastic. Love the decor and staff are friendly. Love that they are dog friendly, to the point where there are bowls treats and blankets at the door, my pup loves it here. Wagu burger is amazing as is the scotch egg but can’t imagine anything not delivering. Go!

site_logo

LetitiaT97 . 2024-02-17

MORE AT TripAdvisor

Excellent Brakspear ales and very good food. Service is friendly and prompt. The pub has been decorated and the layout has changed but its very pleasant to sit in. Highly recommended

site_logo

merryterry2014 . 2024-02-16

MORE AT TripAdvisor

So disappointed with our meal after reading previous reviews and looking forward to a special meal. It took some time for our drinks order to be taken and even longer to arrive Around half the starters were lukewarm. The sticky pork starter was tasty, would benefit from a finger bowl as it was messy. The person who took our order was on his first shift was friendly. Overall our contact with the team was below the standard we would expect and would benefit from training. It felt that the pub had just been opened and lots of minor issues need to be addressed to knock off the rough edges. Not good value for money won’t be going back.

site_logo

Les D . 2024-02-16

MORE AT TripAdvisor

Went for lunch her with family, what a brilliant place. Apparently has had a major refit recently but we hadn’t been here before, but it’s been done superbly!!! Very light and airy but lovely little nooks and crannies. A lovely garden which will be popular in the summer but looks like it will have an outside bar. Food and drink was superb and staff very helpful. The manager was very welcoming and had time to talk to us about what was coming in the future. I wish them all the success and will visit again when visiting family.

site_logo

gordonh52 . 2024-02-05

MORE AT TripAdvisor

Have been to this Pub a couple of times since it was refurbished, food is very good, service excellent, the interior has been extensively modernised but they have left some of the original nookies, outside is virtually untouched and as it has been for many years. Nice outside area when the weather warms up. Easy to get to but beware of the narrow lanes, the locals can use it as a race track!!! Not tried it at the weekend but guess it could be busy, booking is advisable.

site_logo

Peter74050139 . 2024-02-02

MORE AT TripAdvisor

Went for the first time after the refurbishment. Food was really delicious. The refurbishment is really nice too. Service was good. Well worth a visit..

site_logo

Ambervee10 . 2024-02-02

MORE AT TripAdvisor

The White Bear has been through a massive renovation and is now owned by Breakspear’s. Loving traditional pubs and having patronised The White Bear for years, enjoying its history, its inglenooks and open fires, I was very apprehensive as to what I would think of the transformation. Initially, I was shocked by the huge, new dining conservatory added on to the period building, but then, totally reassured by the fact that the charming little areas, Inglewood fireplaces, flagstone floors and little cosy nooks have been retained, cleaned up, but retained. The White Bear needed investment and despite me, personally, loving the sheer rusticity of this unique establishment, The White Bear is a business and businesses must make a profit and if customer numbers are dwindling, a business is in trouble - this clearly isn’t happening now. The pub was packed on a Wednesday lunchtime, but because the dining areas are so extensive, over-crowding isn’t an issue. The long bar has disappeared and the pub is now mostly an eating area, although drinks only can be served at tables. The outside patio and front areas have many tables also. We turned up on spec, were given a very friendly welcome, were given an excellent table immediately and were given lots of information about the pub’s new transformation. Lunch was very good indeed-I opted for a pastrami sandwich and my friend for a house hamburger- simple fare, but well-presented, tasty and reasonably priced. The menu is interesting with many pub classics, but there’s enough dishes to interest adventurous diners. Service was excellent, friendly, relaxed and efficient. I shall most definitely return.

site_logo

tessie1 . 2024-02-01

MORE AT TripAdvisor

This is the first time we have been back to the White Bear since it re-opened, first impressions, not very good, they have ruined what used to be a lovely country Inn Pub. I have been going to the White Bear for about 40 years, even though years ago I did not live in the area, it was the place to go, now I live in Warlingham, so we were frequent visitors until it closed. It looks like any other Pub now, no character at all, while we were there we noticed couple of young girls with their children and push chairs, food all over the floor and table, you would think they were in a coffee shop not a pub or restaurant. After the girls left one of the staff made a half attempt to clean the table, but left all the food on the floor for about 15 minutes, then she came and swept the worse of it away but still left a mess. Management didn't seem that bothered which explains a lot. Not a place to go for a nice meal if this is an example of how they run things.

site_logo

loopylyn . 2024-01-31

MORE AT TripAdvisor

This was our first time back at the white bear since the re furb. We booked for Sunday lunch with our best friends and their very well behaved dog. Carys served us and she was wonderful. So helpful and kind. The food was super and would highly recommend and return. Very happy that our local pub is back again.

site_logo

Lisa C . 2024-01-28

MORE AT TripAdvisor

The first time we went to the White Bear was December just after opening that was a bit of a bad experience so we fought we would try it again just to see if it was them getting on their feet this time we went for lunch waiting time is still long and the food is average I had pizza which was very greasy the cheese tasty like bubble gum won't be going again twice as proved they can't do it this is my honest review

site_logo

michael j . 2024-01-27

MORE AT TripAdvisor

It is some years since we visited the White Bear which we felt was going downhill somewhat. There were other establishments which offered better value for money and superior cuisine We had heard that the inn was due to open under new management and today was the first opportunity we had to see what is is like. We were very impressed. The new owners have certainly transformed the place and although some may feel that it has lost some of the quaintness which it possessed it is now a lighter and brighter environment than before and more to our taste. The siting of a good sized restaurant area where the old bar and kitchen used to be is an asset. The service provided by cheerful and efficient waiters was very good and the food was excellent. My wife had the scampi which were excellent and I had the cod and chips. The portions in both cases were generous and represented good value for money. The menu is imaginative and wide ranging more so than some other eating houses in the area . We enjoyed our visit and they will certainly see us again,

site_logo

Chickadeecroydon . 2024-01-26

MORE AT TripAdvisor

First time back to the white bear since the refurbishment and was really impressed with the changes rheyve made. Great atmosphere and excellent service. Food was exceptionally good too.

site_logo

Alison N . 2024-01-19

MORE AT TripAdvisor

Well what can I say the pub has undergone an amazing refurb and it has been opened up it’s nice friendly and has a busy atmosphere. The service was excellent the food was delivered promptly and hot and our choices were and intolerances were addressed and met with no resistance or annoyance. Lee and his team excelled themselves right from my phone call with Lee to discuss my options due to my intolerances to their attention and service on the night. Fabulous evening with great food &good wine. Only criticism for me is NO CASH 💸 taken. A minor detail in the great scheme of things

site_logo

Michelle D . 2024-01-19

MORE AT TripAdvisor

We were looking forward to returning to the White bear following the renovations. We visited with friends for a meal (3 stars are for the meal which was nice but service was slow) and to have a look at accessibility for our daughter and were shocked with what we found and what we were told. The disabled parking bays have been removed, the ramp is now at the rear but to access the ramp you need to attempt pushing the wheelchair through gravel, not an easy task if you’ve ever tried it! The icing on the cake was to find no disabled toilets, we pointed this out to staff who said it was because it is a listed building and they were also upset that this had been overlooked. We have checked the council plans and briefly looked at accessibility regulations and can only think this was a dreadful oversight by the pub owners and Tandridge council. The whole new layout has had zero consideration for wheelchair users. The upsetting thing is the old White bear was more accessible (at least you could get into the pub and have a meal) and the council plans also show the old owners had plans for a disabled toilet and ramp that for some reason never materialised. We will not be returning to The White Bear & discrimination like this should never be allowed!

site_logo

bubbles037 . 2024-01-19

MORE AT TripAdvisor

Nicely done up, food was good thiugh a little on the expensive side, menu was ok but standard choice, however will return

site_logo

O8550FQdavids . 2024-01-16

MORE AT TripAdvisor

It is with regret that I write this review. The attitude of the staff an management was pretty much disgusting. It seems that if you look different to the normal crowd of people you get treated differently this was evident from this pub. Myself an my family my i.e 2 young children arrived looking forward to a Sunday dinner and opening the Christmas envelope as I had come with a friend for lunch last year. One of my children was asleep in my arms whilst we were escorted to our table. The manner of the greeting was cold an uninviting but chose to ignore as we were all hungry an the pub was busy. We sat down to get comfortable only to be told we were put on the wrong table an can we move. I asked where we were going to put and let's put it this way it's right in the middle of the dining area without any consideration that I have a sleeping child in my arms. I kindly requested to be put away from the hustle an bustle. We reluctantly moved and after my child woke realised the table was extremely lopsided. Nothing out of the ordinary so I decided to ask the waitress if she could address this only to be told that there are bar coasters at the bar. I simply asked if she wanted me to fix she replied yes. For me and my family that was enough. So we decided to leave and I asked the lady who wasn't a waitress to cancel any drinks or food we had just ordered. I walked away to not cause a scene. We were approached by another gentleman and asked quite loudly "what's the problem" my wife kindly said we are leaving an do not want a scene. The manager asked again an then gave up an walked away. It was clear the manner in which they came across is that we had the problem we did not we wanted sit somewhere order our meal an enjoy the evening but at a place like this that was not possible. This may not be much for some people writing reviews. But to be treated differently especially with a young family is disgusting. I did not want to feed into the rhetoric of ethnic people making a scene or being angry so we walked away. I am writing a review to let other ethnic families know to be careful when going to this establishment an only hope that they are not treated like we were. Good luck!

site_logo

JYK08 . 2024-01-16

MORE AT TripAdvisor

Really nice beef/stilton pies and wagyu burgers. Staff were efficient and friendly. Light and airy in the dining area where the kitchen once was. Will go again soon!

site_logo

Blick58 . 2024-01-15

MORE AT TripAdvisor

I wanted to see the pub now it had reopened. They managed to retain much of its old charm while modernising large parts of the building. It’s beautiful and classy. The food was very delicious, good sized portions and high quality. The staff were friendly and professional. I booked even though I thought it wouldn’t be necessary for a Thursday lunch. It was fully booked when we arrived. We going back!

site_logo

thatsmyvue . 2024-01-15

MORE AT TripAdvisor

So I used to go to the White Bear restaurant many years ago it has now been taken over by a different company. The interior is completely different a cross between modern and traditional . We had a lovely table by the bifold doors , We ordered a starter to share which was the pate, which was really lovely . My husband had one of their specialist pies which he said was very good. I ordered the fish and chips which unfortunately was not the best. I did tell the manager who was on duty and she was very apologetic and gave us a 25% discount on the food portion of our bill . The restaurant had only been open for a month, so there are obviously going to be some teething problems, but this was dealt with very well . I subsequently went back the week after with a friend for lunch and the food was very good. My friend had soup and I had chicken which were both extremely nice. Good range of gins and wine and champagne. Will definitely be going back

site_logo

suecaulton . 2024-01-15

MORE AT TripAdvisor

Lovely to be invited to revisit this old pub, after hearing ‘the White Bear had closed’. It was a mix of emotions. I always felt there was something very special having a meal in this old atmospheric pub, now the clean refurbished interior with well trained, uniformed staff has taken that away. Food, no real issues, chicken burger was nicely charred but somewhat dry. Fries, crispy, tasty with just the right touch of rosemary.

site_logo

Threeplus0ne . 2024-01-13

MORE AT TripAdvisor

My wife and I visited The White Bear following the reopening after its refurbishment and we absolutely loved it. Whilst the interior has been modernised you still have the old stone floors and the interior is beautiful and you still have the old, elegant interior. The food is perfectly cooked and the service from the staff is friendly and welcoming. Really really pleased this pub has reopened and can’t wait to visit again!! A must for anyone who likes good food and a pub with character

site_logo

Gogs42 . 2024-01-05

MORE AT TripAdvisor

Ordered soup and a sandwich. It's not lobster thermidore and tournados Rossini. Soup was tasteless, had a weird texture and had been smothered with chive oil, presumably to make it taste like something. It came with a mini loaf of bread that had been microwaved. The fish goujons sandwich was a small fillet of haddock, which was actually very tasty but not goujons. The bread was whute only because they'd run out of granary and it was at least 2 days old. The sandwich also contained lettuce (fine) and tomatoes that had been butchered into thick and uneven slices including the stalk end. It was lightly covered with mayonnaise. The waitress asked if I wanted sauce, told me it already had tartare on it, and I haven’t seen her again (that was 75 minutes ago). The chips that came with the sandwich were cremated to the point of tooth breaking. About 40 minutes ago, they presented me with a bill for £22.50. I'm waiting for them to try to collect. Take my advice and eat somewhere else.

site_logo

Juliana W . 2024-01-05

MORE AT TripAdvisor

I had not visited the pub before the restoration, but a friend said it was worth a visit. Plenty of car parking space. Really nice layout in the garden - can't wait to visit in the Summer. The pub has a nice relaxed ambience about it, nicely laid out with a cosy what I would call a proper pub area - little coves of tables for dinner and the larger restaurant area, very dog friendly which will come in handy. The food was very tasty - good value for the quality. The waitresses were very attentive and returned occassionlly to check all was ok - very enjoyable - we will be back.

site_logo

samf915 . 2024-01-02

MORE AT TripAdvisor

We were disappointed with our visit to the newly refurbished White Bear. Some of the charm of the pub has been removed by the refurbishment but that could have been forgiven if it hadn't have been for the slow service, lack of meat in the beef and cheese pies and the fact that a £35 bottle of wine was already open when it arrived at the table. We didn't complain but should have but we won't be returning.

site_logo

languagelover55 . 2024-01-01

MORE AT TripAdvisor

Have visited twice now. Love the ambience and the way they have integrated old with the new. All the nooks and crannies are still there so it’s definitely been renovated with a lot of thought. Many staff are young, new and inexperienced and could do with some more training to set consistent standards. Seemed to be unclear what they should be doing! Service was slow (both times) and this time my meal came way after everyone else’s had arrived which was disappointing and no apology. Food is ok but more healthy veg , not just broccoli as a side option would make it seem more wholesome. I will go back and give it another chance as it’s our local.

site_logo

Ruth S . 2023-12-30

MORE AT TripAdvisor

Christmas Eve lunch. We hadn’t booked but staff found us a table for two. Service was excellent and our burgers were very tasty. Neither of us are keen on brioche buns but these were superb. Atmosphere was lovely so a really good experience. Very dog friendly with water bowls, treats and blankets at the entrance for four legged friends. We shall definitely be returning.

site_logo

Jane J . 2023-12-27

MORE AT TripAdvisor

We ate here the night before lockdown.The staff were excellent and works masks throughout, retained a social distance and felt really safe! Very happy to see that some customers think the opposite as it means more likelihood of getting a table.From start to finish the good was amazing in excellent ambiance.Service was quick.I had the soup and fish and chips and we all had different dishes which were all incredible.Highly recommended and can’t wait to visit again once lockdown is over!!

site_logo

Andybarnes12 . 2020-12-21

MORE AT TripAdvisor

We were so disappointed that the two staff who served us today (14th Dec 2020 12.30pm) at the White Bear, Warlingham were not wearing masks. We observed 2 other members of staff who we did not come into contact with, one wore his mask on his chin and the other wore his mask correctly.We have friends who were due to go to the White Bear, they will now be cancelling their booking as they do not wish to be exposed unnecessary to the possible Covid virus.We chose the White Bear to go for lunch on a quiet Monday as we thought the White Bear would have been following Government guidance.Really shocked to be served by our waitress who had no mask, as we were seated and she asked what we would like to drink, I asked why she was not wearing a mask, she replied that she had forgotten her mask and she is exempt anyway. So at this stage we had shown our concern. She did not go to put a mask on, she brought the drinks to the table with no mask, with no 2 meter distance.We were then served the food by a male member of staff who was also not wearing a mask, I asked him why he was not wearing a mask and he said he has a chest condition so therefore is exempt....! He returned with no mask to clear our plates and we asked for the bill so we could leave.At no stage were there a 2 meter distance as both members of staff stood over us at the table.So disappointed as the food is always good at the White Bear, but now we and family have no wish to go.

site_logo

J J . 2020-12-14

MORE AT TripAdvisor

Really like all the little nooks & crannies. Gorgeous open fire with wonderful cosy atmosphere. Only ever been for lunch before but last night felt very festive while calm and relaxed. Finally, food and staff delightful. What's not to like?

site_logo

LoWo68 . 2020-12-12

MORE AT TripAdvisor

My Wife and I have been coming here since we met in '82 and Sue before that, She had her 18th there. My Wife ordered a Prawn & Chorizo starter and a Steak Sandwich. The prawns were tainted and had to be returned and even the replacement dish wasn't right, possibly even worse. The steak in the sandwich was almost putrid, which was a first for both of us, in a restaurant/pub. We asked our waiter to smell Her food and he simply shrugged his head and agreed. We can't believe how far backwards the food has gone but it's a decent place for a beer or a glass of wine.

site_logo

WWGuruWW . 2020-10-13

MORE AT TripAdvisor

Beautiful country pub spoiled by unfriendly, paranoid staff and very average food. If I needed a lecture everytime I went for a cigarette or used the loo I would hang out with Matt Hancock.

site_logo

860SC . 2020-10-07

MORE AT TripAdvisor

We had a great meal this Saturday. 4x adults and 2x children. All the food was excellent. We had a mix of main - burgers, fish and chips, pork belly and pork tenderloin. Everyone cleared their plates and everything came out well presented and hot. Desserts were also great. Again everyone cleared their plates. Service was really good and the all COVID nonsense was handled well.Already planning our next trip. Thank you White Bear!

site_logo

craigcF6407US . 2020-10-04

MORE AT TripAdvisor

Booked for a group of 6 for early evening meal. All I can say is excellent service from start to end. Health and safety followed throughout with the pub having lots of different rooms for groups lending itself to being COVID safe.The menu catered for all tastes with a children’s menu also. Had a main and dessert with empty plates for everyone.Will definitely return.

site_logo

TravellersDevon . 2020-10-04

MORE AT TripAdvisor

I've visited this pub a couple of times over this summer, delicous food at reasonable prices, lovely ambience, plenty of outdoor space and very cosy inside. Very clean, I stayed until last orders and could smell the disinfectant where they had started cleaning for after closing. I'd recommend this pub to anyone visiting the area and of course locals too. I'll definitely be back for dinner soon!

site_logo

728carlyg . 2020-09-30

MORE AT TripAdvisor

Really poor management no customer service .We have been here twice in the last month and we have left twice due to the manager .The first time we arrived we had small baby with us and due to this awful virus where nervous to go into a small pub, so we asked could we eat outside in the seating area .The waitress had to go ask the manager who said no food was been served outside today .it was overcast that day So we left no drama .We returned again as it’s a pub we have always enjoyed going too.When we arrived the outdoor seating area was full of people having food.It was a beautiful mid week afternoon,so we asked if we could sit at a table in the garden .The waitress had to go and asked the manager .The waitress retuned to say the manager had said no.I went to manager to try and say we had small baby and the seating area was package with people sitting back to back . Not a meter apart .I said would it be ok if we sat in garden. Her reply was and I kid you not sure if I let you do it I’ll have to let everyone do it .The waitress was even embarrassed by this .I couldn’t believe her remark , so again we left and the pub lost out on over £150 due to a manager who lacks any customer service .I hope in the future she will show a little bit more empathy to new mums in this awful stressful time and understands how difficult trips are with a young baby nowadays for new mums The pub has lost out and we will not be returning.

site_logo

barneygumble06 . 2020-09-30

MORE AT TripAdvisor

Delicious menu, great selection of wines and ales, classic oldy-worldy country pub environment, coupled with warm, friendly, attentive service and very reasonable prices - the White Bear is a fantastic place to go with friends and family. Cannot recommend it highly-enough. Looking for somewhere special to go for traditional Sunday roast or an evening out - look no further.

site_logo

dominicc830 . 2020-09-21

MORE AT TripAdvisor

Tranquil countryside location. Lovely old pub. Mediocre food. Staff was very friendly and responsive, but in need of good training. We loved the location and the countryside views. Huge parking, making it very convenient. Even during the pandemic it was busy, quite popular as it seems. We were not impressed with the cleanliness, our table bad baby high chair were sticky, not clean. Staff helped with this quickly though.Wine selection is very good. We enjoyed both rosé and white. Food however, far from impressive. Chicken was dry and overcooked. Beef in burgers was excellent, but the dishes themselves were just average.Would recommend, but they need a serious boost in regards to the food they serve. It let's the place down a bit. The building is lovely, interior is traditional, cozy and quirky.Would come back, hoping for better food.

site_logo

Kris U . 2020-09-20

MORE AT TripAdvisor

Visited today for a family Sunday lunch, we ordered 3 roast dinners Yorkshire’s were ice cold as was veg the only hot part was meat?overpriced for what it is? Could chip a tooth on the roast potatoes When paying the bill even the waitress said avoid the roast!!!

site_logo

544derekc . 2020-09-06

MORE AT TripAdvisor

Food average, chips dry and probably frozen, burger nothing special, slaw... Yuk, not worth the money even with gov discount, only two average ales, long ques for beer and wait for food, I appreciate the difficult times but been to other establishments that have got it sorted better... Hopefully things will improve

site_logo

O8550FQdavids . 2020-08-12

MORE AT TripAdvisor

went here on Tuesday, average food, limited menu which is understandable, that does not excuse the fact that they have doubled the price of alcohol to almost London club prices, just under £4 for pepsi, nearly £7 for a 500ml cider.wetherspoons are £2.40 and £3.30 respectively, it is a shame as i had heard some good revues about this place, alas i will not be returning.

site_logo

dave a . 2020-08-06

MORE AT TripAdvisor

Went today. Ordered roast beef for Sunday lunch. Roast Potato’s could literally break your teeth. My partner asked for beef well done and it came out charcoal. There were flys everywhere in the garden. believe me when I tell you we have eaten in some of the best Resturants and pubs in the U.K. and travel up and down the country and we know “standards”, this is not a decent Sunday roast. presenting and cooking standards need to be lifted massively. off to the dentist to get the chip in my teeth the poatatos left... won’t be back.

site_logo

techeadzm . 2020-08-02

MORE AT TripAdvisor

I've always been a big fan of The White Bear and was keen to see how they've adapted following coronavirus. We went for a lunch break lunch in the garden and it was delicious! My partner had fish and chips, I had the bacon cheeseburger and we shared a side of onion rings. Food was fantastic as was drinks and service. Would highly recommend for anyone looking for an outside eating spot.

site_logo

nnbish . 2020-07-22

MORE AT TripAdvisor

Today 12 of us chose the White Bear as our first post-lockdown pub. We were attracted by the fact we could eat in the garden as per their website - "food served every day from 12 noon to 7pm from the Burger Shack in the garden". When we arrived the Shack was closed and food could not be taken into the garden. To rub salt in the wounds there was no real ales and only one lager. Disappointing but these are unusual times and we will be back having given them time to get their act in order.

site_logo

BrianAM39 . 2020-07-09

MORE AT TripAdvisor

Our group of four friends thoroughly enjoyed a midweek luncheon here, before sitting around the coal fire with coffee.The interior is highly attractive: chunky carved furniture in beamed rooms, with alcoves and window bays adjacent. Seats are cushioned and comfortable; framed photographs and prints line whitewashed walls.Steak, sea-bass, lamb burger and vegetables were all delicious. Service was courteous.One point prevented the White Bear from being a five-star success. The four handpulled beers, all from microbreweries, are undistinguished. May I suggest a full-bodied, old-fashioned English ale such as Taylor's Landlord or Greene King Abbot?Highly recommended.

site_logo

Nicholas S . 2020-03-19

MORE AT TripAdvisor

Booked ahead so a table was reserved. It was a busy Saturday lunchtime but not heaving. The staff were great and gave us time to look at the menu and enjoy our drink. The menu is stunning, good home cooked food, presented beautifully and served piping hot. We honestly could not fault it in any way. Look forward to a return visit in the future.

site_logo

fionamlj . 2020-03-14

MORE AT TripAdvisor

We have visited this pub a lot over the years and experienced its ups and downs. Last time we went last summer it was poor for food and service but we were sitting outside. We decided to visit with my daughter who has autism and learning difficulties and thought if she presented any behavioural challenges on the day we would not be too disappointed if we had to leave. We arrived at nearly 2pm knowing they stop serving at 3pm but were relying on it being quieter by then.On this visit service couldn’t have been better. We sat at a large table-we could have sat in any area. There are a couple of small steps but managing a wheelchair would not be difficult. Our waiter (Paul I think) came and said hello immediately and smiled at my daughter. This made her feel comfortable and at ease. We chose a large table so we could spread out her paraphernalia she needs to feel calm. We ordered drinks and Paul asked if a glass would be ok for Georgi-good attentive service.The food was fine-plenty of it and quality was good. The steak is a little overpriced for the type of cut but we don’t mind paying if our general experience is enjoyable.We were nearing kitchen closing time but they didn’t mind serving us desserts and coffees-we even asked if it was ok and were totally reassured by our waitress.The atmosphere was calm and efficient and service was very prompt-a necessity for our party!The White Bear has redeemed itself for us so we will return for a garden visit in the summer.

site_logo

Inclusive4 . 2020-03-09

MORE AT TripAdvisor

A nice pub. We had Sunday roast which was very average. Roast potatoes are pretty tasteless. Veg was basic and just ok. I had chicken which I couldn’t fault as plenty although the stuffing was laughable. My partner agreed regarding veg and potatoes. She had the pork belly which she said was nice but the crackling was a joke as not only couldn’t cut it or break it as so rubbery so how do you eat it? Couldn’t fault the service but then again how hard is it to put drinks and plates on a table. Been here before in the summer and is always nice if you can get a seat in the garden. Would come again to try other food off the menu.

site_logo

K6532DTpetere . 2020-03-08

MORE AT TripAdvisor

We read the great reviews here on TripAdvisor so were expecting a really good Sunday lunch.The prices are high so we expected good quality food. We were disappointed with our starters, which wasn’t a good sign, but we thought the roasts may make up for it. Alas, they were just tasteless. The potatoes were insipidly pale and the few vegetables were overcooked. Everything on the plate was lukewarm too.The only good thing about the experience was the service. We couldn’t wait to leave and won’t be back.

site_logo

Familybreaks . 2020-03-08

MORE AT TripAdvisor

Popped in for some late lunch with my wife and 2 friends. One of my friends couldn't see anything she really fancied on the menu and asked the waitress if she could have a cheese sandwich. She said she had to ask the chef. She came back and said the chef couldn't make her a cheese sandwich yet this pub has bread and cheese! Awful customer service! Not going there again!

site_logo

Sanjit D . 2020-02-24

MORE AT TripAdvisor

Last night taken to dinner by friends at The White Bear ..had the best fillet steak that I think I've ever had ..cooked to perfection ..I was knocked out by the beautiful pub with many nooks and crannies stacked with antiques, paintings and bric-a-brac. Service was efficient and very friendly ...what a wonderful surprise!

site_logo

68mikkib . 2020-02-21

MORE AT TripAdvisor

We have been coming here infrequently for years, sadly we suspect this place is now resting on its past reputation. When we arrived, one end of the restaurant smelled very unpleasantly of fish and the other end of the toilets. We also left smelling like a bonfire, I get there are open fires, maybe they need cleaning. We only had main courses, the veggie sausages and the halloumi burger. My burger was served on a tiny wood board, unsanitary and completely impractical. The halloumi appeared to have been deep fried to death and the whole thing was dry and squeaky. Fries were tasty though. The veggie sausages came with hard, inedible peas and the gravy was lumpy and appeared to be made up from powder. Considering the price of our meals there was no love put into preparing and serving them and they were very poor. There are very few options for vegetarians or vegans. The front of house staff were fabulous and very kind and helpful, we were very grateful to them and enjoyed the complementary coffee and tea they gave us.

site_logo

Foot0577 . 2020-02-03

MORE AT TripAdvisor

Lovely Roast Beef lunch. Good choice for gluten free. It was very busy but the service was really quick. Excellent value for money.

site_logo

millymum6 . 2020-02-02

MORE AT TripAdvisor

Such a lovely venue with lovely food always.This sunday however we were in for a shock when we ordered extra custard for the crumble. The waitress came back and informed us that there wasn't much left so we would not be getting any. she did say it was strange as she had put extra on the bill.I spoke to the manager and pointed out that it was 4.00pm and they serve up until 9 so why not make some more.she did agree and take the sweets of the bill.It did feel a bit like trying for seconds at school, although this time we were paying.Poor show white bear.Staff are always perfect and manager helpful.I would be very careful about what your kitchen staff inform the waitresses in the future.One more thing, way to many cloves in the crumble. We counted an average of 12 in each bowl.

site_logo

DavidSuzanne504167 . 2020-02-02

MORE AT TripAdvisor

Delicious food (lunch and desert) complemented by excellent service and reasonably priced to boot. It's a shame we don't live nearby otherwise we'd certainly return.

site_logo

B4277PJbrianw . 2020-01-29

MORE AT TripAdvisor

Visited Boxing Day. Very busy but still friendly and welcoming to families. Enjoyed our meal. Generous portions!

site_logo

Vicky S . 2020-01-18

MORE AT TripAdvisor

Awesome food, best ever customer service by Corey. Great Saturday lunch and great atmosphere in this 16th century pub

site_logo

nilesh565 . 2020-01-11

MORE AT TripAdvisor

Visited after a new year's Day walk with a large group of people.

site_logo

Tammytms . 2020-01-10

MORE AT TripAdvisor

Had Sunday lunch, been here a few times great food . My lasagna was a bit dry this time. My family enjoyed their meals. I do wish they could do non alcoholic cocktails as most places do now .

site_logo

140moniquet . 2020-01-06

MORE AT TripAdvisor

lovely place to meet and have a few drinks and bite to eat,lasagne was lovely and was nice sitting by the open fire

site_logo

Cruziesonni . 2020-01-03

MORE AT TripAdvisor

Served by Cory. Excellent service, warm cosy pub with lit open fires. Food lovely and tasty and excellent sized portions. Dog welcome. Good value and lovely people. Will return.

site_logo

Supertaster2812 . 2020-01-01

MORE AT TripAdvisor

We visited The White Bear in 2017 as a group of 6 and had a great evening, food was really nice and the setting was exactly what you want around Christmas. Because of our good experience in 2017 we decided to go back there this December for our annual pre Christmas dinner. Unfortunately it was not how we remember. Everything on our dinner was hard apart from the turkey and Yorkshire's (which to be fair were really nice). You could barely cut through the potatoes and A sprout flew off of my plate when trying to cut into it.

site_logo

Chelsey S . 2020-01-01

MORE AT TripAdvisor

Lovely Christmas Eve lunch made extra special by the gorgeous Corey who could not have done more to make it a special occasion .

site_logo

SallyK82 . 2019-12-24

MORE AT TripAdvisor

5 of us came to celebrate 2 birthdays. A couple of us had the prawn cocktail starter, the bread, lightly toasted was lovely, but the prawn cocktail was tasteless, tiny frozen prawns, defrosted,, sauce tasteless. Our mains were : Ham egg and chips. Was fine. Filet steak, chips, was cooked well, medium rare, chips were amazing. Chicken Piri piri burger was good, vegetarian sausage and mash wasn’t very nice,but meat sausage and mash was fine.We didn’t have a pudding, just coffee.

site_logo

Wendy C . 2019-12-15

MORE AT TripAdvisor

Lovely setting with good food. We were directed here by their Sister pub which was full when we got there. This is a big pub with plenty of space and was only half full so we were welcomed and had a good meal. There was a wide choice on the menu & The service was good.

site_logo

Dazza1955 . 2019-12-09

MORE AT TripAdvisor

Love coming here when visiting friends nearby. Food is superb and staff are very helpful and friendly.

site_logo

Rhiannonxxxxxxx . 2019-12-07

MORE AT TripAdvisor

We visit the white bear for our anniversary, tasty food and amazing ambience...Very romantic as we seated in a booth it felt like we were alone. The place has an old feel, warm and welcoming. Friendly staff, nice service.

site_logo

Lucrezia B . 2019-11-26

MORE AT TripAdvisor

Real nice full of character quirky old building . Great atmosphere inside , tables tightly packed into all available space

site_logo

Surreylondonreviews . 2019-11-25

MORE AT TripAdvisor

I go to the White Bear as is has olde worlde atmosphere. Low beams, uneven floors, real fires. Good service at the bar and choose a table in one of the many rambling rooms, next to a fire of course. Lovely to gave a pint, read the paper and relax. The pub is in 'the middle of nowhere' which I love. A tiny place called Fickleshole. Basically one farm and the pub. Recommended

site_logo

BWS123 . 2019-11-15

MORE AT TripAdvisor

It has really surprising !!!! The food is fabulous,the decoration and the environment bring to you to the past. Very traditional English pub. Highly recommend. ,

site_logo

familia5beatriz . 2019-11-08

MORE AT TripAdvisor

Came across by chance...fits the stereotype of an olde english pub perfectly. I would like to try this place during the week, we found it on a sunny weekend and it was very busy. Large play area for the children.

site_logo

italianfavourites . 2019-11-06

MORE AT TripAdvisor

We’ve been going to the White Bear for decades. The building and situation are impressive. The staff are lovely, welcoming and efficient. However, the interior is shabby and badly in need of some redecoration and refurbishment. The food was OK, but only that. Somewhat disappointing.

site_logo

SueCaterham . 2019-11-05

MORE AT TripAdvisor

My girlfriend and I dropped in on the off chance while passing through the area. The staff were very welcoming and squeezed us in at short notice, without any fuss. The pub itself is quaint and a lovely setting for a Sunday roast, which is exactly what we had. The food was very tasty and the service very prompt. Would definitely recommend it and hope to visit again some day.

site_logo

ostar81 . 2019-11-05

MORE AT TripAdvisor

The service was excellent and the food and drinks were both good and inexpensive. The inn was not crowded as it was a Thursday. But I expect it o be heaving at the weekend.

site_logo

Chiahou Z . 2019-10-11

MORE AT TripAdvisor

Went to the White Bear with a group of friends recently. The food was OK, but not spectacular. The service was OK, but not great. The price was on the steep side (over £30 a head for two courses and a couple of drinks each).

site_logo

Neil O . 2019-10-02

MORE AT TripAdvisor

Have been going to the White Bear for over 20 years. Went again a couple of weeks ago and noticed some changes. Firstly prices have gone up and portion size has gone down. Food was ok but nothing special. Have always had a decaff latte after dinner to be told they don't do decaff latte! They could offer decaff filter coffee, so what's the hardship in giving me a glass of milk and a small amount of coffee, cant be done! or cant be bothered. Used to love going to this place but will have to re think about returning

site_logo

dandt2015 . 2019-09-26

MORE AT TripAdvisor

Visited for the first (and last) time last night. On arrival, a very pretty building.

site_logo

Kenleygirl61 . 2019-09-22

MORE AT TripAdvisor

Visited for Sunday lunch. Party of 7. Had to wait almost an hour before we got out food. When it arrived I would say that it was only average. I think this pub is okay for a visit on a warm summer's day as it is in a good location and has plenty of outside space for sitting and having a drink but perhaps not for the food.

site_logo

cmf534 . 2019-09-16

MORE AT TripAdvisor

Great staff, the service was slow but not really poor. My food was average and no more than that. One o out party had salmon which tasted very odd indeed but they did replace it without question. One hour after returning home I had a headache and severe indigestion. Involuntary vomiting appears to have resolved those issues. It can only be what I ate.

site_logo

DavidS22061 . 2019-09-14

MORE AT TripAdvisor

The pub is a very attractive one inside, full of nooks and crannies, pictures and beams. We were a large party but forty five minutes before the starters arrived? The garlic mushrooms rattled around a large plate - a mere 6 of them. That’s quite a price per mushroom!

site_logo

sbizzle . 2019-09-08

MORE AT TripAdvisor

I visited the white bear with 2 of my friends as it had been recommended to me by a work colleague. The fish and chips were excellent and our waitress Katherine was very helpful! Would highly recommend! 😁

site_logo

propergeezer . 2019-09-04

MORE AT TripAdvisor

Booked a table for 13. The staff were helpful and courteous. Food was very well cooked and tasty !! We were told there was a wait for the food...which there was...maybe,as we were quite a big party, it would have been an idea to have asked for our choices before arrival to save quite a lengthy wait. However, as I say we all enjoyed ourselves and will return.

site_logo

Jill Y . 2019-09-04

MORE AT TripAdvisor

Went on a mid-week evening, still busy and opted for a table outside. Food was a bit slow in coming and passable, but I found it very overpriced for what it was.

site_logo

299Jazzy_S . 2019-09-04

MORE AT TripAdvisor

Fantastic meal last night at the White Bear. Beautiful food and brilliant staff. Would definitely recommend.

site_logo

Claudie1066 . 2019-09-04

MORE AT TripAdvisor

dreadful place, food over cooked, dry and boring, expensive wine, poor quality,staff unhelpful and non caring, used to be a good place to go, now give it a miss.

site_logo

valerie954 . 2019-08-28

MORE AT TripAdvisor

Last day of our holiday and thought we would enjoy a pub lunch with two of our children. Gorgeous day for a lunch outside. Ordered three sandwiches and a burger, told there was a thirty minute wait. After an hour was assured food was about to arrive. Sat down again and noticed everyone who had arrived in the last half hour were getting their food. Waited another fifteen minutes and then got money back. It is disorganised chaos. Feel for front of house staff. Won't go again and recommend the Harrow up the road which is always great.

site_logo

Philknigh . 2019-08-27

MORE AT TripAdvisor

I booked the White Bear 2 months ago for my 40th Birthday, payed a deposit for 12 people and called the day before to confirm all was ok. On arrival, all seemed fine, had a drink outside and then sat down - then the fun....the waitress said waiting time for any food was over a hour....food arrived 1h 30mins later and wasn't very nice. No apologises, poor service, we had to get our own drink and clear the table of empties. Thanks for ruining my birthday.

site_logo

markbM5662MH . 2019-08-25

MORE AT TripAdvisor

Visited the pub for a lunch on the off chance. Nice staff but waited over 35 minutes for the first course which only came afte I asked what had happened.

site_logo

Mark D . 2019-08-21

MORE AT TripAdvisor

We came here for lunch and wasn't disappointed.. Service was very good although it was busy.. Would recommend this place for some lovely grub.

site_logo

155Christine . 2019-08-18

MORE AT TripAdvisor

We drove to this delightful pub tucked away in the country lanes just outside Croydon/Addington, car parking is good, outside seating all around the pub, inside seating at tables ranging from 2 seaters to 8 seaters, some in the main area some in little nooks.

site_logo

Peter74050139 . 2019-08-16

MORE AT TripAdvisor

Full of quaint little rooms with slightly rickety chairs and tables this pub oozes charm and character. Visited here whilst with friends in the area with our families and had a very tasty meal. With good service. Can heartily recommend the Kentish sausages with mash and delicious gravy. My daughter had a halloumi burger which she enjoyed. One of the orders was slightly wrong as we ordered fish pie and got fish cakes but to be fair we didn’t say anything because we didn’t want to have to wait and they were enjoyed all the same. My other friend had the steak which he described as very good.

site_logo

NatE589 . 2019-08-08

MORE AT TripAdvisor

It was good to re discover the White Bear and to enjoy a really generous and good value Sunday Lunch, it’s a real shame the interior is really grotty as the staff are lovely as the food is terrific.

site_logo

3CNJ3 . 2019-08-07

MORE AT TripAdvisor

I am a regular visitor to this old pub in a pretty setting . I enjoy the ales and ciders as well as food both lunch snacks and dinner . Sadly there was no interesting ciders and the only bitter bitter was off . Food orders were delayed and whilst the sandwiches went down well with those that ordered them , the fish and chips were in one case more batter and little fish ( although another portion was fine ) . It will probably not prevent me from returning but was disappointing after so many previous good visits . The lack of interesting ciders and bitter however remain a problem for me though . I am sure the delayed were a one off .

site_logo

douglasgflower . 2019-08-07

MORE AT TripAdvisor

Visited yesterday for sandwich lunch and a drink for my Birthday. Really lovely place and staff very friendly.

site_logo

PookyPaw . 2019-07-27

MORE AT TripAdvisor

We normally enjoy this country pub but our recent visit fell below it's normally good standard. Out of a group of six people three main courses had miniscule portions, a joke really. The prices were still full freight however. Because it was a birthday we didn't make a fuss but unlikely to return for a while. I should add that the service was, as usual, friendly and courteous.

site_logo

magoo05 . 2019-07-27

MORE AT TripAdvisor

Went to the White Bear this week for a bite to eat at lunchtime. Both of us just had sandwiches and a drink which were very good. My only criticism would be that the wine was not cold enough and needed ice adding.

site_logo

MinionDave . 2019-07-27

MORE AT TripAdvisor

We booked a table in advance for 7.00 p.m. on a Thursday evening and when we arrived they were busy and said there would be a 30 minute wait for food. We ordered a bottle of wine plus bread and olives to keep us going. The bread was very uninteresting and the dipping oil/vinegar was far too sharp so not enjoyable. We ordered one duck and one fish pie and when they came the duck was fine but the fish pie was overcooked and the sauce dried up. They did offer to replace it but after so long a wait we didn't want to start all over again. They then came with the dessert menu but after another long wait to order we gave up, paid the bill and left some time after 9.00 p.m. by which time the pub didn't seem busy at all. Some of the seat cushions were grubby which led us to wonder about the standard of cleanliness too. We certainly won't be going there again.

site_logo

jane123456660 . 2019-07-22

MORE AT TripAdvisor

Tucked in a middle of nowhere is this charming busy pub with great food. Luckily, we managed to get a table as it was packed to the brim. We had beer batter fish cooked to perfection, alongside perfectly fried tasty chips and home-made tartar sauce- delicious! And steak and kidney pudding with mash potato and carrots- delicious!

site_logo

starmintaka . 2019-07-20

MORE AT TripAdvisor

Without doubt a class act and one of the best pub/restaurants in the area.

site_logo

markbN7929DZ . 2019-07-10

MORE AT TripAdvisor

We got there as the doors opened for Sunday lunch. It was just as well as they were almost fully booked. Very friendly service and good food.

site_logo

william w . 2019-07-09

MORE AT TripAdvisor

Similary restaurants in South East