Based on 1.493 opinions finded in 3 websites
Based on 1.493 opinions finded in 3 websites
Opinions
Good service, nice food and atmosphere. Accessible for disabled customers too
Sarah Arthurwears . 2024-12-04
MORE AT Google
I have been frequent visitor to the Wheatley in the past but today was my my first visit since it has re opened recently I was absolutely blown away by its transformation , the service and food were amazing , I would massively recommend and will definitely rerun in the near future I would like to shout out , Andy,Matt, Vik,Anna,Zoe,Damien,John,Adam and Rob
Louise Lane . 2024-12-04
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Just moved to the area and visited having now reopened after a refurb. The decor and surroundings are classy without being fussy and overall very relaxing and welcoming. We’ve so far only drank here but will be dining shortly. The big thing for me are the super friendly and efficient people who are all lovely and welcoming. My dog approves too and they are super welcoming to pups.
David Thompson . 2024-12-03
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Name: Michael C Heaton Party Size: 2 Booking Date: Saturday, 30th September 2023 19:45 Prior to making our reservation we checked out the menu online for the Wheatley Arms in Ben Rhydding, Ilkley LS29 8PW. I decided to have Prawn Cocktail and the Gammon and my partner also Prawn Cocktail followed by steak. However, having arrived we quickly discovered that it was a somewhat different menu option with NO prawn cocktail available!! This situation was even more exasperating to be informed that there was no longer any Gammon OR Steak available tonight!! Saturday evening of all days of the week. Needless to say, we had a VERY disappointing evening. This is not our first visit and we have had reason to complain on previous occasions to no avail.
Michael Christopher Heaton . 2024-12-02
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We had a perfect Sunday roast at the Wheatley Arms recently, the food delicious and a great kids menu to choose from. We were served by Emma who was fantastic, nothing was too much trouble at all. The refurb has clearly been well thought out, a lovely space with stunning rooms. Looking forward to visiting again.
Becky Crowder-Barton . 2024-11-26
MORE AT Google
We have loved coming to the Wheatley for years and really enjoy the atmosphere there! We always have Anna as our waitress and she is consistently highly welcoming, kind and makes an effort to come and chat to us every single time!
mary warren . 2024-11-26
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Anna and Mo our servers were incredible, really polite helpful and calm despite what was clearly a busy and stressful first Friday post refurb
Mark Pitts-Murray . 2024-11-26
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A wonderful dinner at The Wheatley Arms. Emma and the team went above and beyond, with both fantastic service and food. The Sunday Roast was delicious, i would highly recommend them! With a great cosy atmosphere and an all round great experience. We cant wait to go back again
xloe johnson . 2024-11-25
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We recently organised a company event over two days at the Wheatly Arms. We were really impressed with the level of service we received, from the initial booking of the venue to the helpful service over the course of two days, ensuring everything ran smoothly. We were also very happy with the choice and standard of food and rooms too. We wouldn’t hesitate to use the hotel again for corporate events and meetings and thank all management and staff for their attentiveness.
Natasha V . 2024-08-06
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Such a welcoming, comfortable hotel. Excellent, peaceful room, delicious food and a comfy bed - what more could you want? Even the dog was well catered for with treats, blanket and a special menu!
Angela Wray . 2024-06-08
MORE AT Google
My friend and I had a lovely 2 course dinner this evening and the staff were absolutely wonderful, particularly Theo who went above and beyond to ensure we had everything we needed. Thanks guys! Will definitely be back again!
Noah Markham . 2024-06-07
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The most enjoyable time at the Wheatley this evening, as always Theo (our server) was lovely and so attentive. The manager Andy made sure that the atmosphere was welcoming and fun. The food was lovely would 10/10 recommend when in the ilkley area!! The best pub without fail!!
Lottie C . 2024-06-07
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We stayed for 2 nights with friends over bank holiday., the hotel is due for an upgrade shortly however this not detract from us having a great stay. Good food in restaurant and very good breakfast. Friendly attentive staff and free parking. Perfect location for seeing the Yorkshire Dales and Ilkley which is a great small town.
bobbyclog . 2024-06-06
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Comfortable, tastefully furnished hotel and rooms. Available private balconies make it extra special. Super menus at breakfast and dinner. Staff always helpful. Andy, the General.Manager, was very helpful in sorting out the complexities of a voucher scheme we had got, with a highly un-customer friendly website, Buy- a-Gift. Don't! A really good and memorable stay.
Wirraltraveller_11 . 2024-06-04
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Haven’t been for a while as last visit was disappointing but heard there was a new manager so thought we’d give it another go. Didn’t stay so can’t comment on bedrooms but the restaurant needs a make over. Grim carpet and stained upholstery. The carpet in the stair to the toilets is frayed and very dirty. The toilets also need a refurb. Food was ok but pricey. Wine list is expensive.
Safari558828 . 2024-06-03
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Great shower and the breakfast was good. A little overpriced for a nights stay.
David Thomas . 2024-06-03
MORE AT Google
Outstanding friendly comfortable pace to stay I Wharfedale.
sj . 2024-05-31
MORE AT Google
A fabulous stay for 2 nights. Very friendly and helpful staff. Excellent food coming out of the kitchen- well done to the team in there! 5 minute taxi into Ilkley for more choice if you want, but the Wheatley has a great wine list and possibly the best pint of Dizzy Blonde I’ve ever tasted! Can’t wait to visit again at the end of the year when the big refurbishment is completed! Thanks to Andy and Victor and Lisa for looking after us this weekend!
JanetCoulson . 2024-05-27
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In a beautiful and quiet location, pub very clean with lovely toilets! Good selection of food and drink, food delicious Stayed overnight in a well decorated/furnished spacious room with a comfy bed
Sandie Hedger . 2024-05-17
MORE AT Google
We had a lovely time with a warm welcome and a delightful room and excellent breakfast . It was super value too
Juliet Cheetham . 2024-05-15
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Amazing pub in such a nice area too. Staff were friendly and provided a great service. Presume it was the manager on duty at the time when I was in on Thursday 9th May but she served me and you can tell leads the team very well. 100% will be coming in again.
Ben Hilton . 2024-05-13
MORE AT Google
I can’t fault this wonderful hotel at all , my daughter and myself booked to stop here after a afternoon tea canal trip at skipton for my birthday. All I can say is wow what a truly wonderful hotel in such a quiet peaceful area , was no noise or traffic while we here at all apart from the beautiful sound of the birds singing. Our Room which was number 8 was spacious and bed was massive everything we needed was in the room down to bottles of water and milk in fridge as well as a tray with all that’s needed to enjoy a cuppa in your room biscuits went down a treat thank you , toiletries in bathroom where luxurious and smelt wonderful , the hotel was well looked after and spotless not a sign of dust anywhere. Staff couldn’t do enough for us and as for the Breakfast well it was wonderful was even offered a choice of what eggs did I want so I opted for a poached egg which was cooked to perfection. Was informed that If we came again the hotel would have had a massive makeover which I’m really shocked about because in my eyes the hotel was perfect . Will be intrigued to see how the new decor and makeover will look like but hope it doesn’t loose its old quaint character. Thank you The Wheatley arms for our fabulous stay . Will definitely stop here again if in this area .
Rhian Beaman . 2024-05-09
MORE AT Google
Had a lovely meal here and stayed for their Tuesday quiz, which was great fun. The surprise nibbles at half time were excellent. Would recommend.
Sue Baker . 2024-05-09
MORE AT Google
Another fab stay at a Robinsons pub, gorgeous room with nice little extras such as milk & water in the fridge. Breakfast was included & this was lovely & hot.
tracey andrews . 2024-05-07
MORE AT Google
Great location , excellent food and a beautiful room. The staff were all happy and friendly which is great to see .
Suzanne Swettenham . 2024-05-07
MORE AT Google
Hotel & room had lovely decor & felt really clean. Nice touches in the room, milk & water in the fridge. Breakfast was very hot, I hate luke warm food. Gave 5/5 as couldn’t find anything wrong. Will definitely stay again.
371Tracey99 . 2024-05-07
MORE AT TripAdvisor
Room was overpriced for what we got and was a little tired in places.
Sean Watson . 2024-05-05
MORE AT Google
Excellent dinner and drinks. Even better it was a Monday and 30% off the food bill. Nice quality venue with friendly staff
Brian F . 2024-05-01
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Wonderful hotel to stay in with great location for walking into town. Quiet street and no noise from the pub downstairs. The staff went above and beyond to make our stay comfortable, from check in, the man that noticed my husband’s empty beer glass to the lovely lady at breakfast. Everyone was so cheerful and happy. The food was delicious every night and the room was comfortable, not quite as luxurious as we thought it would be, but the bed was very comfortable and the shower room was lovely. Didn’t want to leave but will be back again
Sarah Bouchier . 2024-04-23
MORE AT Google
Excellent stay staff realy nice room was excellent rolltop bath in room tv actually worked they get 5 stars for that . The food was realy nice and drinks were good
davem242 . 2024-04-18
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100% would recommend , great food especially the ravioli and the pork belly, with a fantastic sticky toffee pudding to end the evening. Great service from Scarlett who was kind and helpful. Will definitely be back
James Voss-Bevan . 2024-04-16
MORE AT Google
Great service from Emma as well as a lovely settling and nice food. There is a great menu at The Wheatley and the service is so friendly and attentive.
Gerry S . 2024-04-16
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Excellent staff, lovely food, comfortable rooms and great location - all at a reasonable price.
Paul Mooney . 2024-04-12
MORE AT Google
Well this was a lovely find and not disappointed. Everyone was very friendly, polite and accommodating. Room was a good size with a bath and very clean. The place was easy to find on the sat nav and had a large parking area. Dinner, pudding and breakfast was excellent and can't fault the very busy hardworking staff. Look forward to going again.
Joanne Pryor . 2024-04-11
MORE AT Google
Fantastic stay at a beautiful and well-located inn, close to stunning moorland scenery, with excellent food and stellar service. Would definitely stay here again!
Emma Cayley . 2024-04-09
MORE AT Google
Staff, food accommodation amazing....First class.
Terese Mooney . 2024-04-06
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Went with the family to the Wheatley Arms for Sunday tea a couple of weeks ago and we had a lovely meal. The service was very good and the staff knowledgeable about the food. Good atmosphere. Seen the menu has altered and looking forward to trying the new dishes out!
61Butterfly . 2024-04-01
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The Wheatley Arms is a lovely place to stay - our room was comfortable, attractive and well-equipped, and we were so pleased that it was also dog-friendly. Staff were great too. The food was OK pub food, but at both dinner and breakfast items on the menu were unavailable (and we were only told when we tried to order them, rather than being told as we looked at the menu) - it would be better to have a shorter menu of available things.
joolsbee2024 . 2024-03-18
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Have been to the Wheatley many times and always had a good meal and service. However, disappointing average tonight. Booked a table for 4 in advance for a special occasion. However, when seated, only 3 chairs around the table, waiting staff didn’t notice and took ages to sort. Given poorly lit table in a room with large group bookings so very noisy. Most of the menu items were out of stock across all courses so limited choice. Food was good but nothing outstanding in terms of portion size or presentation. Service was average and generally lacked attention to detail. Wasn’t asked if we wanted coffee. Left feeling underwhelmed which was disappointing.
Daphne H . 2024-03-03
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I stayed at the Wheatley Arms while moving house. The inn offered a lovely, peaceful retreat with an excellent breakfast menu.
Robin Sharp . 2024-02-15
MORE AT Google
I hired the function room for my 60th birthday celebration and all my family stayed overnight. The function room is lovely and the buffet food was excellent .it was a great night and the bedrooms were all luxurious and very comfortable. Everyone had a great night at a lovely venue
869heleng . 2024-02-15
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Can I just day how wonderful this hotel is. We were so looking forward to staying however we set off on Thursday 8th Feb 2024 and when we were 45 mins away at Harrogate we had to turn back due to bad snowy conditions. We had paid for the hotel in advance and even though they weren't obliged to refund us they made a full refund. We look forward to Easter when we can book again and stay. Thankyou
safcol63 . 2024-02-14
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Lovely hotel excellent breakfast.
Jeremy White . 2024-02-08
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Called in for lunch. Unhelpful staff ! Just said menu is over there , asked about the lunchtime menu. Answer - we aren’t offering it today ! Then they said pie & pint over there ! Not helpful or friendly! We live locally and like to support local businesses but never again ! Had issues before when the tried to over charge us , charging for individual items not as a 2 course lunch deal !
Caroline J . 2024-02-08
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Only went for Sunday roast. Expensive for what it was, enjoyable, but better value out there
Kneale Cottiss . 2024-02-05
MORE AT Google
Excellent in every way. The food was superb, bedroom incredibly comfortable and clean and the staff were attentive. Very dog friendly!
Michele Johnson . 2024-01-31
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Booked for a triple celebration, birthday, retirement and wedding party, had to rearrange, due unforseen personal circumstances, Victor, the manager, and his staff were all brilliant, buffet was amazing. I had so many compliments from my guests on the food and venue. Will definitely be coming back.
wendy fisher . 2024-01-28
MORE AT Google
Welcoming staff, prompt and curtious service, pleasant rooms, good breakfast and evening meal. Well located for family event in Keighley.
Steve Ayers . 2024-01-24
MORE AT Google
Sunday lunch was great, food was hot and fresh and service was spot on! Good portions and really enjoyed it! We’ll be back again.
Casper . 2024-01-22
MORE AT Google
Beautiful place with a beautiful overnight room. Would recommend
mac d . 2024-01-22
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Good food friendly staff lovely surroundings good value for money
ian garnett . 2024-01-05
MORE AT Google
Staff are really helpful, rooms very comfortable. Food was very good. Only drawback no lift and steep stairs
Angela Smith . 2024-01-05
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I would 100% recommend The Wheatsheaf Inn Brigsteer as the staff, rooms and welcome was outstanding. The breakfast and evening meal was also to die for. The chef was absolutely amazing, his food/cooking was delicious. I don’t often compliment others but honestly the chef, food was outstanding. Each staff member including the chef went above and beyond to make our two night stay homely and perfect. They also made our dog feel extremely welcome and nothing was too much to ask. I highly recommend this place and I most definitely will be returning soon. Thank you for a great two day break away.
kelly . 2024-01-05
MORE AT Google
The food was delicious. Only gave a four as we didn’t get served drinks very promptly when we arrived, so we went up to the bar ourselves to get drinks despite being seated in the restaurant.
Sarah M . 2023-12-24
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A deceptively spacious pub and restaurant, I chose the Wheatley as the venue for an old friends reunion. Booking was easy, although the requirement to book menu choices in advance required some chasing on my part, and the whole evening went off smoothly. The staff were simply brilliant, striking the right balance between attentiveness and interference, whilst the food offering was likewise superb. We will return.
Gillfluff . 2023-12-20
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Lovely Xmas Dinner with excellent service
Lorna Thompson . 2023-12-12
MORE AT Google
We love visiting here , cosy pub nice rooms good breakfast friendly staff
Helen Alderson . 2023-12-11
MORE AT Google
Wow! I was shocked at how much this place had deteriorated since I was last there! For a Friday night, where it would once have been heaving with people, it was very empty. I had a steak pie, and when I cut into it, the gravy gushed out! There was hardly any steak in the pie! The chips were DIVINE!!! I waited at the bar, possibly 5 or 6 minutes, despite being the ONLY person waiting to be served, while 3 waitresses were having a chat to a guy with a clipboard, that looked like he could be their manager? Another guy behind the bar was counting money, and I was COMPLETELY ignored! When I asked if I could get a drink, the waitress replied, very begrudgingly, that she was 'busy with a customer' !? She did serve me then, but was clearly very irritated by the fact that I'd asked for a drink. The stairs down to the toilet area are DISGUSTINGLY grubby - they are literally black and gritty. Not a great experience service and food wise, but being with a good friend made up for it. I doubt we will go back!! Oh, and the car park had not been gritted - it was very icy and dangerous to walk on! Avoid folks!
Sonya Hampton . 2023-12-03
MORE AT Google
Absolutely fantastic place, went for a meal. Staff were so happy to help, nothing was a problem. Food was lovely, great selection of beers, wines and spirits. Will definitely be back, it felt very upmarket with the service but very warm with the ambience and decor.
Alan C . 2023-11-30
MORE AT Google
Great place to stay in Ilkley with a good restaurant.
dave jones . 2023-11-30
MORE AT Google
Great place. Excellent food and staff. Room was fantastic.
Mike Crowther . 2023-11-27
MORE AT Google
Wonderful warm welcome and very friendly staff.
Audrey Rutter . 2023-11-21
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Stayed with friends for a weekend visit to Ilkley. Hotel was lovely, set in a quiet residential area, it had plenty of of free onsite parking. The public areas had a lovely friendly warm atmosphere. Rooms were very comfortable and well equipped and the breakfasts and evening meal we had were very tasty. Most importantly the staff were all super friendly and happy to help with any query. Would definitely stay again.
PEB2259 . 2023-11-20
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We come down to the Wheatley Arms on a regular basis just so we can relax, enjoy the food and the atmosphere
Geoff Blackburn . 2023-11-19
MORE AT Google
Had two nights here at the end of October in a room right at the top; it was very quiet and by the time we'd checked out we were somewhat fitter. The room was good with lots of attention to detail. Dinner was excellent, and the breakfast menu very good. Only quibble was that on the first morning breakfast service from two gentlemen was somewhat grudging. Not wanting the very substantial full cooked breakfast we asked for 3 or 4 specific items, but were told we should state which items we didn't want - "because that's how the kitchen works". Well maybe they do, but they aren't paying, and frankly I've never heard that anywhere else. The second morning, with a different team on, it was much friendlier. It's a lovely area, but unfortunately the weather wasn't great, so we didn't get the views and walks you might hope for on better days.
KStJB . 2023-11-06
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I'd been longing for time off and hoping I'd love The Wheatley Arms (you know how it can be touch and go when you just pick a hotel and hope!) and relax and I did: elegant yet homely, tempting food to everyone's taste (omnivore, vegan - everyone catered for), everyone in the team headed by the warm, funny and charming Carol could not do enough for us (plus extras like the caramel wafer in the fridge which greeted us on returning from our days out!) Will be back again and again, thank you so much for such a recuperative and relaxing break - home from home.
Claire D . 2023-10-11
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We enjoyed a very nice evening meal in celebration of my father's 87th birthday and with family guests from the USA in comfortable surroundings and attended to by the very welcoming and accommodating team. They were very helpful in providing all menus available as we had gluten intolerant and vegan members of our party. The team who looked after us ensured we had a very special evening. Thank you!
Richard A . 2023-10-01
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An excellent hotel and restaurant with helpful, friendly and efficient staff. Very comfortable beds and very tasty food.
margaret52300 . 2023-09-22
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Celebrating a birthday with family, two of us had the Wheatley burger which was delicious, one a ham and leek pie and one the sharing board. All the food was fantastic and lovely 5* customer service from Emma. Also... the candles Emma sells in the restaurant area are amazing!
Joannegw1997 . 2023-09-18
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A very nice welcome from the staff - especially the young girls who were great. We were taken to a room by the terrace which was ok but we prefer the main restaurant. It was nicely busy with a number of groups. We would have preferred the roast beef but the waitress checked and it was medium/ rare and we prefer rare. The lion of pork was good ( slightly dry ) and the vegetables, potatoes and Yorkshire pudding very good. We had to ask for the stuffing and apple sauce but the waitress quickly made good. A substantial portion and no need for a dessert. One concern are the steps to the toilets - they are very dirty and the carpet is worn in places. The steps and toilets do need attention.
Alan M . 2023-09-07
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Called in for a much talked about roast diner between friends, we was not disappointed, the service was excellent received by Amile and Nigel, the beef and pork was delicious served with lashings of gravy. will definitely return and highly recommendable
peterd1965194 . 2023-08-28
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Absolutely fantastic weekend! Excellent rooms and awesome food, freshly cooked and always piping hot. Service friendly and welcoming. Nigel was incredibly helpful and always went the extra mile. So sorry I can’t mention everyone by name but each and every member of staff we interacted...
Gasman2712 . 2023-08-26
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We stayed in the honeymoon suite for our wedding night and honestly we were disappointed. There is a fridge in the room for fresh milk, this is located near to the bed. The fridge will be silent and then suddenly kicks in making a very...
stargirl2023 . 2023-07-30
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Having just returned from a last minute booking for a Monday night at this hotel would Without any doubt recommend a stay here 👍👍 We arrived and was quickly shown our club room which was the only one available Although on the small side was...
bigmanjoe . 2023-07-14
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Really disappointed with the experience. Gorgeous sunny day and 2 tables occupied inside. No one outside in the lovely outdoor area. Food really overpriced for what was presented. Steak and blue cheese salad not great in terms of quality of steak and teeny crumble of...
rixste . 2023-07-07
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I visited a friend who lives near this hotel and knows it well which is why we came to dinner on a Sunday evening. I have eaten here once before and remember it as a positive experience. This time I was more than happy. We...
Hilary P . 2023-07-03
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We stayed the night before starting The Dales Way and it was a fantastic place to start from. Not super close to the start point, but very welcoming and hospitable. The room was beautiful, little touches to welcome the dogs were very cute. The evening...
David E . 2023-06-28
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Helpful friendly service in a quiet area, as requested at booking. We live locally and do visit from time to time and expect to do so again soon.
Graham P . 2023-06-27
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Superb service and superb food - party of 14 of us - staff could not do enough for us and we will definitely be returning. Highly recommended
Anna A . 2023-06-26
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My family and I went to The Wheatley Arms as a Father's Day celebration. Nigel and his staff were lovely and made sure to attend to our every need. The food was also excellent and was very reasonably priced; we will definitely be returning!
Barnaby D . 2023-06-19
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Staff were lovely and attentive. The service was fine. It was just the food, I had fish and chips and it was so tasteless. The chips tasted boiled and looked anemic. And the fish had no taste. Shame as the rest of it was OK
Christopher P . 2023-06-11
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We had an absolutely brilliant time at the Wheatley for my husband’s birthday celebrations. Hired the garden room which was perfect for getting all our friends and family together for drinks and buffet food. The food was excellent and the staff were so lovely and...
Anna A . 2023-06-10
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We had a lovely meal with excellent, friendly service and for a reasonable price. I heartily recommend The Wheatley Arms
74joni . 2023-06-06
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Stayed at the Wheatley Arms for 2 nights in May. Excellent room, very comfortable, with an unexpected private balcony. Cheerful, helpful staff, and very pleasant bar and restaurant areas. Food was very good on both evenings we ate there, and breakfast was excellent, good food...
Eileen B . 2023-06-01
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Great attention to detail in rooms, staff friendly and very efficient, breakfast very good, great selection. Well stocked bar, wasn't too noisy even o. A Friday night, all quiet by 11pm, nice safe area for parking. No Aircon, but it's only needed a couple of...
MikeEvo1966 . 2023-05-29
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Great place, good food and very good service. Good selection of drinks and if you really want it, WI-FI. We went with our Dog as they are dog friendly. So much so there was a welcome pack for him and even a dog menu. There...
drinky61 . 2023-05-27
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Pleasant rooms, friendly staff and great breakfast. Quiet at night.5 minute walk from Ben Rhydding station. A short drive and great views of the moors.
mikecY6510AR . 2023-05-23
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Pleasant surroundings, great food and drink. Excellent service even though the restaurant was very busy.
widdall . 2023-05-21
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We love heading to The Wheatley for drinks and for food. It has such a wonderful atmosphere and friendly staff combined with great food. Definitely the best pub in the Ilkley area!
yrkshregrl . 2023-05-19
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Absolutely fabulous evening- nothing was too much trouble for the staff who accommodated my Mum who is in a wheelchair. The food was delicious with a varied choice to suit everyone. A special mention for Nigel who was so patient and helpful. Looking forward to...
RosemaryO214 . 2023-05-13
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We had the most amazing wedding day. Carol and her amazing team looked after us all day - nothing was too much trouble. The food was amazing, all our guests commented on how lovely it was and great portion sizes! It was easy planning the...
carol m . 2023-04-29
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Really great venue - room with outside space - for holding a family event - in this case a wake for my husband! Friendly staff good food reasonable price and Nigel and Emma were very helpful in setting it up and providing help and information...
Vacationer458771 . 2023-04-29
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I would score The Wheatley arms a 5+ we arrived as strangers and left as friends! The staff, room, food were fantastic! During our 4 night stay we ate breakfast, lunch. and evening meal all were excellent. The 'Yorkshire' breakfast was lovely, (which is a...
witchqueen1 . 2023-04-17
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Garlic mushrooms / prawn cocktail served in criminal proportion for the price of each starter. £ 7.95 & £8.25 respectivly. Steak Mushroom and ale pie £ 16.95 ( the size of a small pork pie) all three incinerated to an inedible level with big chips....
jamiepriestner . 2023-04-11
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We needed a last minute booking to visit a sick relative. Good location, plenty of parking, warm welcome and good room, albeit a little tired. Staff were very attentive & helpful and dinner / breakfast were excellent, with fab choice of quality wines. Will be...
PeterUK_11 . 2023-04-10
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Visited for Sunday lunch with family. Food was good and the serving staff were friendly and helpful but the manager's (assume that's who he was) approach was rather odd. He looked quizzically at us when one of us asked if they stocked Corona Cero, as...
Ben_the_cat . 2023-04-03
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I contracted Covid the first night of a booked 3 night stay. I was confined to bed. The staff were all very caring and supportive, delivering prompt and delicious meals to our room and extending our stay by one night to allow me to recover...
nanb707 . 2023-03-28
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We booked this hotel for New Years Eve to take our daughter away. It looked stunning in the photos and when we rang the manager Carol advised us that she would be very welcome. When we arrived we was greeted by a man named Nigel...
J4347KFleeh . 2023-03-22
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Good, clean, comfortable room. An initial issue with the shower not draining away was resolved quickly. Dining room service was friendly and food good. There was a large party of ten staying in the hotel at the same time as us. Staff took the effort...
AKK1953 . 2023-03-13
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Good pub. Good food and drink Good atmosphere. Good service. Plenty of room to relax. Always a pleasant visit.
MJbloke . 2023-03-06
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ordered a fish butty bit when it turned up it was in a regular small sized teacake which 2 small pieces of fish in it. have ordered from here before and was very very disappointed. Feel ripped off for £8! Will have to seriously think about whether i order from here again. Big thumbs down from me! 👎
741 Opinions
This used to be one of my favourite pubs. But went in there this Sunday and heavy metal music was blaring. Decor is just strange- not sure what lemurs have to do with the Wharfdale Valley. But the most disappointing thing was the attempt to be charged double. The second round we had was just two halves. £11.30 ‘ that can’t be right.,’ my friend said - instead of the bar woman realising that it couldn’t possibly be right she said ‘ yes it is right’. We challenged again and asked what the price of a pint was and then she finally admitted that we had been asked to pay double. It did make me wonder how many other people would just tap without even thinking about it. If you’re getting a round with halves double check and probably ask for a receipt. It’s such a shame because this was once one of the best pubs in the Ilkley. Please Ban heavy metal music to allow people to talk and make sure you are charging the correct price. Plus, maybe get rid of the neon signs which are just a bit hideous. But maybe I’m no longer the target market.
3194 Opinions
A warn cosy establishment especially this time of year (Christmas) the other half and I are regulars for a drink and sometimes food