Based on 2.532 opinions finded in 2 websites
Based on 2.532 opinions finded in 2 websites
Opinions
Great place for kids to run off some energy when the weather is rubbish...
SHELLY NEWTON . 2025-03-29
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Lovely food and staff friendly.
brian taylor . 2025-03-26
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Family friendly place with a positive vibe. Staff were very welcoming and happy to host us without a booking. Served by Max, thanks again. Will go back again.
Jack Mccormack . 2025-03-22
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2nd Birthday party for my little daughter and great again. Thanks
Bierz Wszystko (ProDyziek) . 2025-03-19
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Softplay is good value food took a while we were asked to move due to a booking but had already ordered food, manager let us stay seated where we were
Jacob Ward . 2025-03-19
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Was just a bit cold in the children's play area . Otherwise excellent 👌
Sarah Gent . 2025-03-12
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Alright food, maybe a bit pricy due to the quality, waiting time was a bit long but the place was very busy
Lars Daniel V. S. (Icycrow) . 2025-03-09
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Lovely food, staff really really nice and friendly, I go every week either for breakfast or dinner and always get the same welcome.
Gillian Mace . 2025-03-03
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The place is in really bad need of renovation and someone to take time to clean the place as everything you touch is sticky the children’s play area is filthy so we went to outdoor area and that’s worn out run down ad unclean the staff are trying to do do the best they can but feel the owners have lost interest in the place !!
Automotive Solutions . 2025-03-02
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Lovely place, food great and friendly staff.
Dana Sandu . 2025-02-20
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I was able to book a last minute table for 12, and after speaking to James, he was able to reserve me a wheelchair accessible table. James has always been welcoming when I have visited. When it came to order Jack was welcoming and charismatic. Really enjoyed speaking with Jack. Even when I cut the cake for my family, he was there giving me his advice 👀 I could tell he enjoyed his job and speaking with customers.
Sarah Mitchell . 2025-02-18
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When we arrived we got a lovely welcome from Chelsea and all the staff made you feel at home our meal was great will definitely be going back
phil C . 2025-02-15
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I came with my friend to have a play date with her neice and the services was great even though it was busy. Thank you Lee for helping us to have a wonderful time. You did great.
Marta Z . 2025-02-15
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I had an amazing experience when I visited brewers in crossflats the whole team made it even better with there exelent service Lovley food and smiley faces I would definitely recommend and I will be coming again and don't get me started on the prices cannot beat them anywhere else.
Kimberly M . 2025-02-14
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A little disappointed, the tables were a little too close together so if the restaurant was busy I would have felt crammed in. The food was OK but nothing special.
TammywBoston . 2025-02-14
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Ordered burger with chips….. ADAM the chef needs to learn about acceptable portion sizes.. the chips were sparse to say the least, complained to our server MAX who was excellent and is a credit to brewers fayre…well done MAX
Cloe J . 2025-02-11
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had a lovely experience there, food is great!! amazing staff especially tia she is such a lovely girl really makes the world a better place kind people ❤️❤️great night
shan grainger . 2025-02-10
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Great food, great service and decent prices. Can't go wrong! Don't forget to put your registration number into the tablet when you enter!
James Lofthouse . 2025-02-05
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I bring 5 of my 6 kids here every 3 weeks on a Tuesday. I rarely book because I forget but the lovely staff always accommodate us. Food is very good for the price and again, the staff are brilliant! Always top service, always friendly, always welcoming. I suppose this is more of an appreciation post for the staff than a review haha. Thanks Dalesway Team!
Johnny Northerner . 2025-02-04
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Great atmosphere Good food Good price
Patrick Richardson . 2025-01-29
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Went for lunch today and the meals were fantastic. James & Josh were very friendly and welcoming. Great service
Darren Mace . 2025-01-27
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Chelsea amd Lee are fabulous..very professional service at the till and welcoming us to the establishment. Always a pleasure
Marie Saville . 2025-01-26
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Staff are brilliant very helpful james showed us to our table and explained everything food was as it should have been great meal out.
christine wright . 2025-01-25
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Food absolutely shocking , cook and servant very long hair not even tied up all down looked like she had just got out bed and walked in forgot to do hair and look presentable definitely against health n hygiene with such long hair loose and serving n cooking food , (food burnt bacon solid all awful)
Kellie Ann . 2025-01-06
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Great priced food ,with childrens ,indoor & outdoor areas
Elizabeth Gill . 2025-01-06
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They got our order wrong, but the staff were very helpful I would give the steak burger a swerve Everything else was okay.
Nicky Nate . 2024-12-31
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Cheap and cheerful. Good tasty food.
Lesley Hirst . 2024-12-30
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What a joke for dinners. Don't bother. We requested a quiet area in our reservation because our grandma is deaf/hard of hearing and can't sit in busy areas or she can't hear. Gave our table away to someone else/ignored the booking request. Food came cold yet somehow overdone too. Whacking cranberry sauce on nachos (vile) and chicken nuggets does not a festive meal make. Some sent back to be microwaved and returned no warmer. Poor staff run ragged and disorganised. No glasses, 20 mins for a pint. It's understandable that sometimes things don't go to plan, but when you prebook a month in advance and pay decent money for it, you don't expect this. Seriously need better management and a general overhaul. Dalesway had been middling at best for the past 20 years. Just when it seemed to be getting back on track, back to square one. Won't be back.
Nikolai Hewitt . 2024-12-25
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Poor meat portions served on the xmas carvery. Not sure what they thought they were doing today on the carvery for Xmas dinner. People paid 50 odd pound for this and they think it's acceptable to serve the most measily portion of meat I've ever seen, it was actually an insult. The beef was too dry and served as a bit of stringy beef and the gammon and turkey was served in what I would say was less than half a slice. Really let down the meal and feel ripped off.
Kyle Maddocks . 2024-12-25
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A pre booked table for 10 all meals pre ordered. We got a plate with 4 overcooked cremated) chicken tenders and dollop of cranberry jelly no garnish just dumped con the plate all other starters were cold so not bad but not great. Our mains were all cold Yorkshire puddings that you could have built a house with pigs in blankets that were dry and cremated ( nearly as bad as the chicken)veg that was cold and tough as old boots even when we sant the meals back to be re heated they came back cold. Deserts took about 40 mins to come out but they were edible. The bar had no suitable glassware and staff didn't seem bothered or organised.
Allison Hewitt . 2024-12-25
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Come here quite often with our grandchildren. The food is ok but often a shortage of staff so tables often left uncleared. The reason why I am writing this review is to highlight what I think is a serious issue. On a number of occasions the nappy bin on the baby changing room is full to capacity with soiled nappies spilling out. I have told staff a couple of times but the situation remains the same. I was actually told by a member of staff that the bin was emptied by an outside company once a week. Once a week.....improvement drastically needed......
Andrea Oconnor . 2024-12-18
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It is advertised as a family pub, which it isn't and been told to be quiet when my children were having a good time. Also no good for families with children with special needs like adhd and autism. Overall not a good atmosphere
Paul Bremers . 2024-12-15
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Some of the staff are polite, happy and helpful. One in particular doesn't smile, and I saw her pull a face and make irate fists to a customer when she walked away. He asked for more serviettes. The food is not too bad and takes a very long time to arrive. They seem to leave empty plates for a long time once they have been finished with often walking past empty-handed, as well as only part clearing tables, leaving someone else to complete. There is no teamwork. The whole bar, food, and drinks area need a very good deep clean. All they do is a quick wipe, not even thinking of wiping split drinks from the bar or the tables. The drinks machines need s a good clean outside and around the bases, black grime is present, behind the till is harbouring weeks of dust. Just a good spring clean and housekeeping would aid them The hand sanitiser pump stand has dripped and not been cleaned since I arrived Monday, and the base hasn't been moved in months. The grime around the base and floor is black Health and Safety is a no, all walking over the up turned long handled dustpan and hoover. I actually moved to stop an accident. Management really needs to address these issues and be more customer focused, food hygiene aware, and ask if we are happy with our meals and make conversation. It a shame could be a nice, clean, welcoming atmosphere.
Dawn- Marie Lesh . 2024-12-11
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Place is clean and tidy. Food is awful. Had Festive meal of starter and main. Starter of nachos meant to have pulled turkey and bacon. Needed microscope to find it. Main of Xmas dinner was terrible. All the veg was way over cooked and soggy. Yorkshire pud needed hammer and chisel, roast pots under cooked, stuffing ball absolutely tasteless and I don't think you can get a smaller pig in blanket. £45 down the drain.
Byron Uttley . 2024-12-11
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We were staying in the Premier Inn next door. We ate dinner twice and breakfast once. To be fair we preferred the dinners which were hot and tasty. All the staff, both morning and night were friendly and helpful with the exception of the female behind the bar on the Friday night. She ignored us when we walked in, continuing to replenish the shelves, she did so again when my husband went to the bar to order the food. There were also others waiting and being ignored. One of the other staff members went behind the bar and served everyone. When we left she was still filling shelves. Perhaps she needs a lesson on using the till.
Jan5660 . 2024-12-08
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Food wasn't too bad, staff a bit slow off the mark. Showed that pub was meant to be open but was closed when we got there. Had to wait 20 minutes as carvery was not set up for when they opened the doors. The carvery serving area could do with rethinking as people had to queue by the main door welcome desk and across the bar which meant too many people in 1 area at the same time which could cause an accident
Matthew Jackson . 2024-12-08
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The Team at the Dalesman led by Lee are fantastic. Made a special birthday in to a very special one, friendly, helpful and professional. Food again always excellent quality, portions and quality. As Arnie says we'll be back!
Steve S . 2024-12-07
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Thought we would try here again as not been for sometime, but won't be going again in a hurry. My meal which was katsu chicken curry, this came on a child's size plate and was a few dry chicken goujons with a bit of sauce on top. The chicken burger was 4 chicken goujons in a bun with a few chips, my friend had a pizza and that was quite nice. We sat in the pub part which was very tired looking, the radiator did not work and had sachets of sauce down the back, tables were not cleared and the windows were drafty. No cold large bottles of fizz, they had also run out of fish. The staff were nice but not enough of them. Wont be going again.
Julia Jones . 2024-12-07
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staff very professional and greeted with a smile
Gary Duff . 2024-12-03
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Went with friends for dinner and the service from all the staff was amazing. Special thanks to Pam, who looked after us really well and was so helpful and friendly. A really enjoyable evening in a comfortable setting. We will definitely be back.
Heather B . 2024-12-01
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Food was ok got the katsu curry and it was nice. But the staff were more vocal about how they couldn't wait to go to bed, this was at 9.30pm. yes they've probably worked hard but we don't need to be made to feel guilty about ordering food or drinks. Most things were sold out so by the time we had our main we were told there was nothing left! All of their festive menu was sold out too. I mean your a large chain how does that happen. Disappointing visit and won't come back.
Julie Brown . 2024-11-29
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Overall 5 star rating! Portions size was great for the price we paid, staff were welcoming and friendly, and Pam in the childrens play area was very good. Play area size is quite good and lovely little area for toddlers to play safely too! I will be returning!
Angel Shaw . 2024-11-28
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Today we held a management conference within the premises. It was a last minute venue request, which was welcomed and supported by the manager. A majority of the 18 managers that attended had a breakfast which was delivered with high customer service. The food was excellent and encouraged the purchase of light lunches. On reflection of our meeting it was one of the best venues that we have used. The manager was so accommodating and friendly. Thank you. Highly recommended for any form of function
Celia Halligan . 2024-11-28
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Overall 5 star rating! Portions size was great for the price we paid, staff were welcoming and friendly, and Pam in the childrens play area was very good. Play area size is quite good and lovely little area for toddlers to play safely too! I will be returning!
Go11891084989 . 2024-11-28
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Staff are excellent very helpful and friendly
Lee Haydon . 2024-11-27
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It's like a fair tale pub.... Grimm.
Phil Sowden . 2024-11-22
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Very average, food was OK, service was OK.
Mark Docherty . 2024-11-16
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Me and my partner come here often and always seems nice, there’s a young manger that’s always lovely prioritising customer service. However one girl, brown hair gives off a very negative atmosphere to the place stomps around slamming tills shut. Never smiling and always speaking to higher members like rubbish, when I’m pretty sure she’s just a team member, not very hygienic with really greasy hair working around food. Foods usually good and kids seem to have fun in the play area they provide.
Kieran Holden . 2024-11-10
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We went for breakfast which was good & very good value. Service was a little slow, but it was a busy time.
Lorraine Mitchell . 2024-11-04
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Had a really nice breakfast here but came back for a drink in the evening and served by horrible young, bleach blonde haired girl who was super rude- prioritising organising glasses over serving customers and horrible attitude to guests. Very off putting and stopped us from spending the evening there. Having her boyfriend in the bar made it seem very unprofessional and wouldn't want to drink there again. Spoke to manager who was lovely and will hopefully deal with this rude girl!
Nikola Edgley . 2024-11-03
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Great place to take kids as they have both indoor and outdoor play areas
Matthew Bentley . 2024-11-02
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Had a very nice meal which was made even more enjoyable due to the amazing service by a young lad who I believe his name was Max. Polite member of staff with great customer service. Will be coming back for sure.
Kieran Sharp . 2024-11-01
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Had a lovely meal here with friends to celebrate a birthday, special thanks to Max and James for going above and beyond to help make it special, will definitely be back soon!
Jonny Croud . 2024-11-01
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Went for a family meal and had lasagne which was fresh and tasty. Service was super as normal. Shout out to the manager James for always being a star!!
Nicole Oldfield . 2024-11-01
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The gentleman James made us feel so welcome as soon as we came in. Food was amazing and such an amazing atmosphere ◡̈
Megan Whitney . 2024-10-31
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Not been to dalesway for a long time fish and chips were always good went today Ordered fish and chip it was terrible the batter on the fish was not cooked when I cut into it all the fat oozed out chips were just warm..sorry but we will not be returning I just
Julie and Stuart Scott . 2024-10-23
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Clean worm great staff are a good selection of food and drinks
Chris Parker . 2024-10-20
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Absolutely shocking customer service again kitchen was shut early, AVOID at all costs because you never know if the chef can be bothered keeping the kitchen open, asked a member of staff when I walked in what time food was served until was told that last food orders were 21:45
Cloe J . 2024-10-18
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Great friendly location. Good value for money.
Kevin Cross . 2024-10-17
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Thank you for a brilliant lunch-. Jess greeted us and looked after us including mum in a wheelchair. Couldn't have made us more welcome. Her kindness and efficiency made our visit so enjoyable. What a lovely person - Thank you
Deborah M . 2024-10-14
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Team were fantastic and made our Family visit brilliant. Food was as always very good quality and good VFM. Special thanks to the Manager for going the extra mile.
Steve S . 2024-10-13
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Went for lunch me and my wife both had fish and chips my fish was perfectly fine but hers was 80% batter the fish clearly got away but the 20% that was fish was so thin it was over cooked and dry..
Tony Collins . 2024-10-13
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First of all Aimee jack ja l and Joshua Thank you for everything you did You did absolutely 💯 amazing 👏 It wasn't a easy task dealing with five little ones with all additional needs You're service was absolutely 💯 a credit to you 👏 🙌 I did look for all u guys on way out But couldn't see you Hopefully will catch up with you soon And nxt time Aimee I won't take no for you're answer Lovely friendly happy people Xx
sharron marsden . 2024-10-12
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Again cold plates. Peas look warm again.
Barry Townsend . 2024-10-08
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When there 5th October got a grill the onion rings were cold (made earlier) my egg was not even full cooked on top of steak and you gey spoon full at most of peppercorn sauce at most for almost £2 , must say steak did taste nice bit the rest was not good at all very disappointed there was 3 of us and paid £55 what a waste of money very bad value won't be going back sorry notgood
Derek Lumley . 2024-10-07
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Often get good offers so we take advantage of them - we have had several things from the menu and all have been good - the pizzas are very nice and we got loads when we had the mixed grill
Aly T . 2024-10-03
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Kimberley was a very friendly and informative member of staff. It was my birthday and she made it extra special. Food a bit disappointing We both had the same meal and the portions were visibly different
shell holmes . 2024-10-03
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Was lovely food excellent staff
David Marshall . 2024-10-02
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Load of shite , charged us wrong ( was refunded ) mains were stone cold . Desert took 40mins ! I only live up the road , certainly won't be returning or recommending to family and friends in the area
Bradley Knight . 2024-09-23
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Spot on ,This is how a meal should be,food good service excellent,checking everything was ok ,could seem to do enough for our party.
John kingston . 2024-09-21
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The staff work extremely hard and never stop, always polite and helpful. The food is ok. We ate a mix grill each. Nothing special. Lots of the customers when we visited were staying in the adjoining accommodation (midweek visit.) There is lots of parking in the large carpark. I booked to the table prior to setting off - very easy but guaranteed a table.
JE Spencerr . 2024-09-14
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Good value for money. Especially if your on there mailing list and receive a voucher code
MR B Out and about . 2024-09-10
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Very welcoming staff, all very helpful. My stake was fabulous 👌 no complaints.
Linda Dixon . 2024-09-07
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I was dining with someone in a wheelchair and they reserved a table with easy access. They also removed a chair to allow the wheelchair to be kept out of everyone else's way.
David Thompson . 2024-08-28
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Went here for a small gathering for celebrating birthday, the food was excellent I had the carvery which although I couldn't get more meat, I could have as much vegetables and cheesy potatoes I wanted and I did, I went back for thirds.
Daniel Hagyard . 2024-08-26
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I have visited here a few times recently and at least twice we were told we had to order our food by 8pm (normally 9pm) as the chef was going home as he was on his own…. I even witnessed people being turned away despite them having a table booked…:. Maybe hire more staff or change the food hours
Cloe J . 2024-08-16
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Visited today and have to say, we had absolutely amazing service from Pam in the kids area. Absolute credit to the place. Pam made sure every child ( and adult ) was catered for. It was like going to a family members house, Pam was very nice and knowledgeable and had time for everyone. Pam definately made this trip the next level and is an absolutely amazing lady.
Paul A . 2024-08-16
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Great breakfast just right after a night out at a wedding would recommend
Michael Leeming . 2024-08-10
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Waited over 2 hours for food, major problems in communication between ordering and kitchen, poor waitress in tears ( not from grief from us ) no one taking responsibility. Will not return.
Andrew Nutton . 2024-08-08
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Friendly staff and really nice breakfast. Particular mention to Amie who went above and beyond to make sure we had everything we needed as a group, regularly checking back to see if we needed anything, and always with a smile.
benji96m . 2024-08-07
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Went today with our grand kids. They had the kids meal which were fine but we had the carvery and was dissatisfied with the offerings. Due to a delivery problem There was no Yorkshire puddings and the veg choice was very sparse. They were closing the carvery down and I asked if it was time to close it and the young lad said we’re closing it because it dosnt look very appealing with there being a short supply of food and yet we still got charged the full price. Not impressed
pauline clarke . 2024-08-04
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Came for breakfast and despite being so busy James took his time and effort to ensure we had a lovely visit. Will definitely be returning.
Jasmin4335 . 2024-07-30
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Lovely place for a quick bite to eat without breaking the bank. The food was well prepared and a great place for kids
Michael jolly . 2024-07-23
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Great service, friendly and courteous staff. Delicious food
Colin Butterworth . 2024-07-22
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great tasting carvery kids loved the dinner aswell as the soft play area. food came fresh and quickly. I will be returning.
matthew t . 2024-07-21
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Good food and very friendly staff.
Chris Brookes Photography . 2024-07-20
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Great food , and service very friendly and polite good size portions will go again Well, it's been a while, but we finally came back and are not at all disappointed. Food , service, and staff brilliant. Could not fault anything at all. Even the toilet are spotless and smell fresh thank you everyone
Malcolm Hendry . 2024-07-14
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Good pub food. Excellent breakfast. Two of everything.
John Breheny . 2024-07-10
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EDIT: Gave these another go as they are under new management and it's a whole lot better. The staff are friendly and welcoming, everything is explained upon arrival. It was a Sunday and they do a carvery which was pretty good. The seating area was at capacity but food was available for all tables which was a pleasant surprise as usually at capacity most pubs do booking only. The only reason I gave it another try after an abysmal experience is because I heard it was under new management 👍🏻 otherwise I would not have returned, keep up the good work guys and remember, a smile goes a long way ☺️
Raven_Wonder Vocals . 2024-07-08
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Lovely place for a quick meal either with or without the kids. Very friendly staff always helpful
Michael Jolly . 2024-06-28
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Staying at the prem in next door so popped in for a few drinks and ended up having food too staff were really friendly and chatty and the sharing platters we got were really good value and liked by all who had them
PUNK 74 . 2024-06-26
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Fish chip was overcooked, and generally, all chips served were also overcooked . But service was warm and welcome
Jas Rayatt . 2024-06-23
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Dirty, unloved place untrained staff ( not their fault,obviously poor management) food is shocking.
jeremy lund . 2024-06-17
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Working away from home, I had a couple of nights in the premier inn next door and used the pub for my evenings.
Colin Reed . 2024-06-17
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Great food, Great service from all staff. We went to have dinner on Father's Day to enjoy the Dad eats free offer from the Bonus Club and it was so worth it. Really goo options on the children's menu
Tamires Souza-Cichorz (Tamity) . 2024-06-17
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We go mid week 2 for £11 good value for us not so good for big eaters but ample for us always enjoy
Barry Butterfield . 2024-06-17
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Good food, good service, priced well. Cannot say anything negative about my experience
Richard M . 2024-06-15
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Great as always. We love coming here with the kids. Staff are always really helpful and friendly. Great with allergies too.
Olivia Bradley . 2024-05-29
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Walked in young gentleman welcomed us asked if we had booked? Said no and then asked how many? I said 3 an asked if we had any food allergies, took us down to our table and said go to the bar when ready to order. Was served by a young lady again very polite and we ordered. Waited about 15 to 20 minute for food but drinks got right away, very polite service and food I got the 8oz steak with salad, son Brewers hot dog dinner, wife Prawn cocktail and side salad. Food was very well presented and delicious so overall well pleased and can fully recommend, prices affordable and reasonable certainly go again.
Michael Rowland . 2024-05-28
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Great meal and kids food choices. Ideal place for the little ones. Fab service from Jack and the team
Tim Durant . 2024-05-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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