The Western Isles Hotel Restaurant in Argyll & Bute

Accueil chaleureux et vue à couper le souffle! Ne pas s attendre toutefois à de la haute gastronomie...mais c'était tout à fait bon. Seul bémol, le pourboire (12.5%!) ajouté d office à l addition (avec une discrète mention "discretionary" comprise en sortant. Le montant avec pourboire a toutefois été débité sans que la question soit posée ).

We visited for dinner and had a wonderful experience. It started with a game of pool and darts in the bar area, tastefully decorated in a nostalgic 1930’s style. Then we sat in the comfortable sitting room with great books and an amazing view. Then onto dinner, generous portions, friendly staff, more amazing views, and grooves music. All the time our hired Tesla was charging outside. Fantastic.

Steer clear of this establishment; not only is the service nonexistent, but you're also greeted with the waiter's bad breath. The seafood platter we ordered was disappointing, with low-quality salmon cuts, poorly cleaned mussels, subpar hummus, and just four crackers. We were served water glasses that appeared unwashed, adding to the overall disgust with this establishment.

Beautiful old hotel with lovely touches.

Lovely staff, great selection of drinks and food paired with a spectacular view of the seaside, highly recommended spot for anyone to visit.

Lovely staff, great selection of alcohol paired with a great atmosphere and spectacular view of the sea from the conservatory

A friendly and relaxed atmosphere. We really.enjoyed our stay here. The food was top class and the service too.

Four of us ate here on a Tuesday night. My husband had the beef burger and I had the chicken burger. My husband's dessert was the brownie and rest of us shared the cheese board. The food and drinks were nice. Service was prompt. One issue: The chairs have square pads on a round seat. The pad is too wide so it kept sliding sideways.

Amazing hotel, fantastic staff, wonderful food!! Hotel is at the top of the hill overlooking Tobermory bay. We dodged all the bad weather happening on the mainland and arrived in glorious sunshine and had 3 days of perfect weather. When checking in the lady at reception gave us the Macallan room on the third floor. No lift available so lots is stairs to get there, but what a view!! The room itself was huge and the shower room was a decent size with great shower. The bed was huge and very comfortable. The TV is small and because of the size of the room it was hard to watch so we didn’t bother with it, the view of the bay was more than enough to compensate. Every member of staff was helpful and smiling and honestly couldn’t do enough for us. We had dinner on the first night and I had the Isle of Mull scallops with black pudding crumb, apple purée and lemon dill for starter and had the chicken burger with smoked bacon, melted Brie and cranberry relish for mains. My partner had the Island crab linguine with roasted garlic, rocket & fresh mint (starter size) and also Pumpkin and sage tortellini (also starter size). For dessert she had the sticky toffee pudding with puff candy, toffee sauce and vanilla ice cream which she said was the best she had ever had. The food was just spectacular. Overall we had a great time here and would definitely be back. 100% recommend.

Worth going for the view alone. Several vegan/veggie options including couple that were also gluten free. Extensive wine list, much of which was also vegan, & great cocktails.

Would prefer more choice on the menu, quality of food was fine and the view is really nice so nice atmosphere. Staff were good

Absolutely amazing views, helpful and kind staff & great drinks and cocktails. Lunch & dinner menu looked amazing, will be sure to come back and try out tons more from it. Be sure to try the amaretto sour! X

Nothing was too much for the manager and staff and this made our special event relaxed, in a wonderful setting with amazing views over the bay. 30 people at a 2 course Sunday lunch, the food was perfect, from beautiful tender beef to perfectly cooked scallops everyone thoroughly enjoyed it. Thank you to all the staff for making it an afternoon to remember.

Beautiful place stunning views vegan options on the menu lovely restaurant and ambience is just right

Delicious, beautifully presented Sunday lunch, served in the conservatory, with stunning views of the harbour, Sound of Mull over to Scotland. They offer a good and varied menu, and the service was excellent.

We were lucky enough to book in for dinner one night on our trip to Tobermory. Our own hotel restaurant left a lot to be desired. Immediately as you enter the hotel it feels light and welcoming. We were greeted by a waiter who was lovely (would have been better if he’d not be chewing gum) and seated at our table. We were immediately brought bread and provided with the menus. The view was fantastic of the harbour. The restaurant has so many windows so you really do get a good view. My mum and I both ordered the same main and were happy with what we received. The only issue was that the fish portion was really quite small. Overall a lovely evening. If we were to return to Tobermory we would definitely try to stay at this hotel.

Food was excellent, very well served and the staff were very attentive. Couldn’t do enough for you.

Lovely hotel restaurant; food first class plenty of choices from local seafood dishes to meat and dairy options from local suppliers.

Amazing food and drinks with a great view to match. Would come back here in a heartbeat. Great breakfast as well

Perfect views! We had some amazing weather during our one-night stay on Mull. It’s hard to beat the views from their balcony while sipping a dram of whiskey.

The first thing you see when you sit down at the table is a piece of paper saying that you can win a package at the hotel if you leave a review on trip advisor. Besides the nice view, the food was substandard, the service...

We visited the restaurant for dinner (did not stay at the hotel) for the second time now. This is without a doubt the best restaurant in Tobermory. Had a three course dinner that we could not find fault in, and the views from the dining...

Magical walk up from the ferry terminal. Beautiful views from the terrace, attentive staff, excellent food. We will return very soon. Memorable. Congratulations to the owner and the staff

Nice bar, good choise of Whisky and Gin. The only thing we misted is a bar menu with all the Whiskies and Gin's listed with the propper informations like age (year), ABV and price.

Fantastic meal with the best view in Tobermory. The staff were all very lovely, friendly and so helpful. We were lucky enough to be there during the Mull Music Festival so enjoyed music with our meal - can't wait to return!

This hotel is the passion of its owner James Wright and is a work in progress. Quirky and different it has many a following. All the bedrooms/suites are different but if you need the room to be modernised see if you can get one of...

Two visits to the restaurant. One for afternoon drinks and one for late night coffee. We weren't residents, but fell in love with the castellated patio and it's incredible views. Daytime was gorgeous but night-time, with a huge full moon, was very special. Lovely staff...

Our B&B hosts had recommended the restaurant but I had already booked, having seen the views and an example menu. The welcome was nice and we were shown to a great table in the corner of the windows, overlooking the harbour. The friendly staff seemed...

Have just enjoyed a lovely meal in a room with a fantastic view over Tobermory. The lamb was lovely and staff attentive. Recommended

We booked the Western Isles Hotel for dinner, mainly because of the restaurant views seen on their website. We didn’t know what to expect from a hotel restaurant, despite good overall ratings. To our joy, the restaurant utterly excelled in all areas - location, food...

5 of us enjoyed a lovely dinner with a great view over Tobermory from the dining room. Well presented and well cooked food - can totally recommend - please book as they are always busy. Lovely atmosphere and very helpful and pleasant staff. Didn’t stay...

We booked the table on line following reading previous reviews From the minute we arrived the staff were brilliant, they were attentive , made us feel welcome, the menu was good and the food was terrific I would highly recommend The Western Isles hotel Thanks...

We had a wonderful family stay at the Western Isles Hotel. The location is spectacular, with a beautiful view of the harbour from many different locations; the restaurant atrium, the terrace, and the drawing room. The receptionist is patient, helpful, and friendly. The restaurant food...

Amazing views of the bay. Great service team lead by Douglas. Food was delicious. Highly recommend this hotel and restaurant

We had high hopes for our meal, 6 friends on holiday. Setting is lovely overlooking the bay, in a nice corner of the restaurant. 4 of our party did not have any dietary requirements, & their food was good. However, one of our party who...

Perfectly cooked dishes, served with great efficiency and care by charming staff in the ultimate location overlooking the harbour.

Warm welcome from all the staff. A young team but switched on! Maria particularly was lovely. Her service style was relaxed but professional. Food was excellent, cooked perfectly and presented well. Restaurant filled up quickly, but the wait between food was just right. Well done...

Fun with friends We booked two rooms at this hotel to treat a couple of friends to a wee break away.....on arrival the lady at the reception desk announced to all that we had booked the "budget" rooms.....this was quite uncalled for....that booking could have...

We had a really nice room with a beautiful view but I think the phrase 'attention to detail' should be taken on board by the staff there, with the exception of Maria in the dining room who was excellent, other staff we dealt with just...

Booked ourselves + pooch and sister and brother-.in-law for weekend DBB - got a good deal. Accommodation nice and comfortable (could do with a lift🤪) but exercise was good! Staff all very helpful, food v.good and service top notch! A great view from the dinning...

Visited the Western Isles hotel for a weekend and the quality of service, food and attention to detail was exemplary. All the staff are so courteous, friendly and nothing is too much trouble. Particular mention to Ruth, Owen, Bryan, Leo and Harriet for making our...

The most beautiful restaurant with a view, staff were very attentive and friendly, had steak and chips, cooked to perfection,good wines. Just wonderful ❤️

The food was ok but the cocktails wow, Owen made us an espresso martini and a negroni and we’ll definitely be coming back for more!!!!

Really enjoyed our stay here, the staff make you feel welcome the second you walk through the door, food well it’s first class and the service the same, wee shout out to Owen a wee diamond who made sure everything was perfect.

Great service from Gemma and Owen. A really welcoming and friendly Restaurent with an excellent menu. Highlights were definitely the beautifully cooked scallops on a bed of green puy lentils, and the equally well cooked venison. Can’t wait to return! I won’t be alone next...

After a previous visit in 2020 we were keen to return to the Western Isles for a meal. We weren't disappointed. Food was delicious and the staff were fantastic. Owen was friendly and helpful - nothing too much trouble. It all made for a lovely...

The restaurant was almost empty, the waiter was very friendly, the fish and chips were not good. However, my husband enjoyed his meal. I wouldn't return here.

We booked here for the first night of our stay of a half term trip . The hotel is set high above the town and accessed by a narrow twisty road, and only have limited parking. Although it was dark, the harbour looked lovely lit...

Was really looking forward to dining in this Hotel but what an absolute disappointment. The food was just warm served on a cold plate. I had numerous bones in my fish. My wifes vegetables were overcooked and underdone. We actually gave it a second chance...

The spacious dining room is located in a conservatory high above the bay, with spectacular views. For some it may be advisable to drive or take a taxi up the short steep climb. The menu has a good range of dishes from traditional to many...

We ate dinner in the restaurant and the food was fabulous. Really loved it. However the service was a bit patchy. There seemed to be enough staff but the service wasn’t great. Unlit candles on the tables despite it getting darker, a long long wait to pay our bill and a waitress who barely spoke English and was stroppy when she didn’t understand us.

We visited the restaurant and bar three of us I being the pretty one :)) we sat in the adjoining room to the restaurant which was lovely & beautifully decorated. This was followed by a sumptuous meal which was served by friendly staff that welcomed us. We just wish to say thank you and hello to Douglas from Yas.

We stayed here for 4 nights as a base for our visit to Mull.Our room was definitely in need of a makeover, wallpaper coming off the walls ,, two single beds pushed together to make a double!!!!!! Unfortunately at breakfast my husband couldn’t have poached eggs because the waitress advised against them as the chef was having a lot of returns !!so a fried egg it was which was burnt on the bottom. We were taken to our table by some guy with a walkie talkie !I don’t often write reviews but this hotel was disappointing .The staff weren’t very friendly, usually reception staff will at least say good morning! Nope not here . It’s a bit lost in time I think needs some tlc as it’s a beautiful location.

Just struggling a little to understand why there are bad reviews for this restaurant My wife and I dined here twice last week (the first time at short notice) and on both occasions the food was very good and well presented by knowlegeable, courteous staff. Both food and drinks seemed sensibly priced to us but the crowning glory was the stunning view overlooking Tobermory Harbour and the distant Sound of Mull. Our two visits were the highlight of our week in Tobermory.

This was a return visit for us after a nearly thirty year hiatus. The hotel was for many years allied with Best Western, but is now totally independent. Our room was spacious and had a great view of the Tobermory harbor and the approaches from the sea. Our food was very good, especially the scallops, which were sourced locally and were perhaps the best I have ever eaten. The only potential drawback was the lack of an elevator, which seemed to unsettle elderly guests attempting to lug heavy suitcases. We knew this in advance and opted to only bring in small bags with essentials.

I took my partner here for a special treat. We got a fabulous table by the window and were very impressed by the view. Our starters were fine, if on the pricey side but that was OK, we knew it was an upmarket joint. However the mains were hugely disappointing. The chef's take on aubergine parmigiana - usually a succulent, cheesy dish - was a tiny, dry vegetable kebab with a couple of slices of aubergine interspersed with some other vegetable and one thin slice of mozzarella, sitting in a pool of tomato sauce. There may have been a couple of eerie wisps of salad on the plate too. Costing £18, I ate it in under two minutes. I could forgive a deconstructed take on a classic Italian dish were it creative and tasty but this was one of the most disappointing eating experiences of my life and I actually felt trolled by the chef given the ingredients cannot have cost more than a couple of pounds and the execution was so dire.My partner's hake - monkish was off - wasn't a whole fish, but a small portion of a fillet with a disc of potato and root vegetables and samphire. It may have served as a starter but as a main for £22 it was neither substantial nor impressive.Like fools, we didn't complain but equally nobody asked us how our meal was during or afterwards hence this review.With drinks our bill was over £100 and I have to say I felt like a mark paying it. The owners and chefs cannot believe these mains are acceptable - it feels like they are seeing how much they can cut costs and get away with it. We were not expecting a pub lunch but one does expect to feel slightly satiated after two courses.We went down to the harbour afterwards for some fish and chips as we were so hungry and vowed to leave a warning for others. Proceed with caution!

Eat here...2 draught beers not available. Starter was good but very expensive.Main course arrived plates were warm food was cold...returned food. Food arrived again...hot plates only warm food. Potato was cold...by this time had been there for 90 mins so just eat what seemed like frozen lamb roll and very overcooked broccoli. Husband had very bland monkfish...no real sparkle or presentation.Restaurant was tired, table was rickety...chairs uncomfortable. Although the view was great.My recommendation don't go...at least they were sensible enough not to charge us!

On the basis of good reviews we booked dinner in the spectacular conservatory restaurant. Alas that was all we got.My wife chose scallops which she had to send back as they were cold. I chose haggis and black pudding bonbons which were as exciting as the tastless whisky cream sauce. We both chose the lamb one medium and one well done. Both plates were identical with tough slices of lamb in a glutinous 'red wine jus' served with lukewarm unminted mash and limp broccoli. Both were returned to the kitchen and nobody other than the poor waitress appearing to apologise. We left shortly afterwards having drunk our glasses of wine from miniature bottles never shown to us. To cap it all and make us really feel welcome the staff were resetting the empty tables ready for breakfast at 8pm!Surely anybody can do better than this.

We had an evening meal here whilst stopping in Tobermory. The food was excellent and the views from the restaurant across the bay were amazing. Service was, perhaps, a little on the slow side but I expect Covid was having an impact and actually the views were so good that no one was in a rush!

Had dinner at the hotel this evening and whilst all precautions for covid have been followed there were 3 couples with four dogs in the restaurant. Is this necessary and hygienic. The staff had to step over dogs when walking past and the temptation is for them to pet the dogs then serve food. Do people really need to take the dogs with them, can they not leave them in a car or in their room.The smell of wet dogs does not enhance the flavour of the food

Food was very well presented and tasted amazing. Barman Owen made the visit perfect with his excellent Cosmopolitan cocktail and great choice of local whisky for the end of the meal. Thoroughly recommended.

A very pleasant experience, beautiful views from the restaurant and the food was excellent. Credit to the staff who were very friendly and pleasant, conducted themselves admirably when confronted with some incredibly rude and difficult customers. Chloe’s drinks were excellent!

Four of us booked a table near the end of a week's sailing. The welcome was warm and the Covid precautions were efficient. The service was very smooth and friendly. The dining room is in a spacious conservatory and the view out over the harbour - it was a lovely sunny evening - was magical. The menu is reasonably mainstream but we thought the cooking was excellent. Our group all started with the spectacular smoked seafood platter, had lamb, fish and vegetarian for the mains and most finished with the pistachio and orange tart. Everything was delicious and nicely presented. The wine list was well varied and both the white and the red we chose were good. Altogether we were very impressed.

Great service and beautiful views of the bay whilst eating dinner. The food was excellent. Would recommend.

Spectacular view, nice atmosphere - sadly that’s the best of it! Our waitress was very rude. Half the wines were missing from the menu, langoustines also missing - then when we ordered olives, she simply said “No.” So they were out of those too, it seems? No large bottles of sparkling water either. We also asked for a tad more time to decide on our order and she came back literally 30 seconds later and asked if we were done yet, very strange; we were clearly still deciding.Could have been saved by some decent food, but the gnocchi was utterly tasteless, sweet potato fries were soggy and wildly undercooked, and fish and chips frankly average. Didn’t stay for dessert. Cocktails looked good so would recommend you go for a drink and enjoy the view!Much better food elsewhere in Mull.

Delicious food, friendly, helpful staff and, above all, a magnificent view across the harbour and the Sound.

We booked and had lovely cocktails on the terrace before. What a viewA couple of things (including langoustines) were missing from the menu which was a shame.Our serving staff (two girls) were friendly and were very covid safe wearing masks and sanitizing. One staff member (male) kept his mask below his nose and had a slightly flippant attitude).The food was tasty and good portions.

Very much enjoyed dinner here last night. Service was friendly and timely. For main course I had the sea bream which was a good size and cooked correctly (fish is so often not) with a tasty sauce. My partner had the local Glengorm fillet steak, again cooked to the level he asked. Coupled with good starters and a nice bottle of Valpolicella Ripasso we left very happy. The issues mentioned in the previous reviews certainly seem to have been addressed and I would recommend it.

We were seated by the window with glorious views of the harbour and Calve Island. Unfortunately the food didn't live up to the views. The leg of lamb at £18 was overdone and appeared to have been warmed up from earlier. The monk fish at £22 was also overcooked and swimming in beetroot puree. To his credit the manager did offer an alternative and remove the cost of the fish from the bill.

After years of visiting Mull we tried the restaurant/bar for the very first time. Booking on phone great, friendly welcome and great drinks on the amazing terrace. Starter and mains excellent quality and presentation. The menu also has wide choice and we had a wonderful spot in conservatory to take in the place.Taking in to account its start of season, and there’s a lot of new stuff staff need to deal with I do understand it’s awkward, so for us it would have been a great evening if I got asked for drinks during meal, that I got to order dessert (I really wanted cheese even at £12 but settled for cheddar at our house), and had final drinks (really wanted another Negroni) before I got bored waiting to pay having stood behind staff at the till so walked to reception to pay. All staff were busy so I hope this is down to conditions cos I’d have liked to spend more. Next time I hope.Great that dogs are welcome but they should be on a lead nr the table of the owner as two were; this consideration excluded the chap who walked around seemingly like he owned the place (if he does then I guess his dog can wander wherever it wants) - I say this as a dog owner and one aware of others potential fears, cleanliness and consideration. Or perhaps some guests are more influential than others.

We were surprised how good the cocktails were!! Wonderful! A great, long list and highly skilled barman. We’re from London and have high standards as we’ve been so spoilt so much there! The Hemingway was our favourite.Lovely oysters, the baked especially.Great view at sunset over the sea and harbour.Food was very good with great choice. Dog-friendly too.

I had a couple of meals here on this visit to Mull, ate at the same table each time by the window with a wonderful view of Calve island and both meals were of the standard I've come to expect at this hotel having eaten here on and of for 20 years.

Great choice of drinks and food - I ate in each night rather than go to differnt places. Excellent, friendly and welcoming team.

five night stay at the Western Isle Hotel was fabulous five start for absolutely everything, have booked for next year

We had booked a table a week or so before arriving in Mull. On arriving at the Hotel for dinner, the man on reception asked us to provide track and trace details by using the QR code. As we hadn't done this before it took us several minutes and the receptionist did not offer any help. He then directed us to the restaurant where we spoke to a waiter who said he did not have any tables available (despite us having pre-booked) and suggested we eat in the bar. We refused as we wanted to be in main dining room in the conservatory. We agreed to wait in the bar until a table was ready but as we walked through the restaurant, we saw an empty table for four and asked if we could have that. The waiter looked surprised and said yes, so clearly there was a table available all along! We were pleasantly surprised by the food but the service left so much to be desired it quite spoilt our experience. The staff did not seem to be interested in the guests. One exception was the one young woman who was waiting on (the rest were men) and she was at least friendly and willing to help. The conservatory has a wonderful view and this could be a first class dining experience if only someone would train the staff to be pleasant, helpful and courteous.

Stopped here for an evening meal in Tobermory but were not very impressed by the food and spacing of the tables during COVID. It looked like it had been set up in a socially distanced way but as more guests arrived they just added in some more tables and chairs. The food was overly salty and quite bland unfortunately. The manager did ask if things were okay once we’d paid and offered some deserts on the house yet we did not take them. A shame as they are set up in a very nice place.

Our meal was really fabulous. The vegan options really exceeded expectations, just going on previous hotel meals. The key lime pie was something else and the waitress was friendly, helpful and knowledgeable about the food and wine choices.

We usually visit Mull each year in May, however due to Covid-19 we were unable to do so. We were delighted to see that lock down had been lifted and we were able to visit Mull again in July. We stayed in a self-catering cottage in Salen but had decided to eat at Western Isles Hotel on our last night to treat ourselves. Upon entering the building there is a hands free sanitiser and a temperature machine to use which was extremely professional and we hadn't seen one in all of our travels! The Conservatory has beautiful views of the sea and Tobermory, it was truly beautiful to sit in there and admire the view. The tables had been spaced out for social distancing and staff we all wearing visors and were extremely professional. It was the first time we had eaten in the Western Isles Hotel and the food was delicious, especially the lobster and the scallops. I will definitely recommend this restaurant to my friends and family. Keep up with the good work, we will be back!

We ate in restaurant just once. Disappointing and expensive. We ate in town for other evening meals.

After reading bad reviews we went here with trepidation but didn't need to worry as we had a fantastic meal served by friendly staff especially the Australian lady, we enjoy it so much we went back for our last day of the holiday and received more good food and lovely service. Medium rare steaks were cooked to perfection. Lovely restaurant view when daylight would be excellent but this time of year saw Tobermory Bay's twinkling lights, which were pretty anyway.

Saw the hotel from the harbour so made the trip up the hill in the hope the bar was open... It was, and although we were the only folks there in the conservatory, but the views are spectacular and it was lovely. Had a look at the Whisky menu whilst I was there and there was one on there that was nearly £2K... WOW.

Floor to ceiling windows with sweeping views for miles across the bay and islands. Great menu full of local fish, meat and a great seafood board, all well cooked, well presented and good prices, we stayed for hours. welll worth it

I wrote a rewiew in July. The service was dreadful and the food was too, only good thing about the visit was the view.

The food was good and well presented but it would have been so much improved if it had been served piping hot on warm plates. Also if sole is described on the menu as pan-fried it should be! Two of us had it and it had never been near a pan; the skin was wet.The situation is beautiful and we had a window table which was ideal. However there was a noisy table of young people and perhaps the noise could be minimised if there were blinds on the conservatory roof.

We had left booking a restaurant on a friday night to the last minute (bad idea) however we managed to get in here. It had mixed reviews, however our experience was very positive, they found us a table which was lovely and it was very spacious, the food and the service was very good albeit a bit slow. it shows that you should give a place a chance, the building and decor was very nice too

In the main our visit was pleasant . The hotel is in a great situation, with stunning views.. Our room had been upgraded and was tiny but nice. on the this floor with no lift However, the rest of the hotel is old and in many areas shabby. The owners dogs roam free and sit on most of the chairs in the Lounge. The main issue was the total disregard for friendly service from the front desk person. On arrival at around 1330 we were told the rooms were not available and to and come back at 3 o'clockin a very brusk manner. This individual was in the main indifferent to customers, often absent and rude. Other young members of staff try hard to overcome the lack of direction and lack training in the basics. Unable the make a simple cocktail or Liquor coffee .In addition on both nights of our stay Menu selections in the restaurant were unavailable.The £160/night room rate is at least £50 overpriced for a hotel this standard. Faulty Towers is alive and well and living in Tobermory

Nous y avons dîné 4 soirs de suite car nous avons très bien mangé dès le premier soir. L'ambiance est plutôt feutrée et élégante, avec des bougies et une vue imprenable sur la baie de Tobermory. Les plats sont bien présentés et bons : on n'a jamais été déçus. Les prix sont comme dans un autre restaurant de la même catégorie sur le port. Je conseille le canard, particulièrement savoureux et bien cuisiné.

Esta En una zona elevada del pueblo y es como una terraza cubierta con vistas al puerto y el mar la comida es buena el precio razonable y tienen menú para niños. El personal es muy amable. Es un sitio muy recomendable

Lovely Dining area in the Conservatory of the Hotel, very bright and airy. Staff were welcoming and friendly. The Food was nice. Worth it for the view alone of the Harbour.

First the positives: the restaurant has the most amazing view across the Sound of Mull and on a beautiful evening it can't be faulted. It is also very dog friendly and generally the food was nice (although the menu is a bit limited). Beware the avocado & prawns - no avocado! (we weren't the only ones to point this out and in fairness the hotel didn't charge us for this after we objected). But the service! First, when we booked, we asked for a table by the window but weren't given one even though a couple seemed to be free. Second the head waiter was a disaster! He said he had only just started working there but he didn't know a starter from a main, he gave the food to the wrong people, he didn't remember the drinks. I blame the owners for leaving a guy like that in charge of their restaurant! What a pity, with a bit of effort this place could be amazing

I organised a trip with 16 of us in total. The hotel team were fabulous in helping me to get organised, suggesting things we could do and how to make the most of the weekend. When we arrived we had a super warm welcome, with the pooches too! It was a home from home experience except the food was way better and the views exceptional and we were waited on hand on foot! Thank you to the fabulous team. Highly recommended!

This restaurant was practically empty when we entered it on a Saturday evening. Everything else in town was booked, as it was a music festival weekend. It took a good 5 minutes for 1 of the 2 servers to even look our way when we entered. We were seated at a window side seat. We weren't given menus. We waited again, until I got up and asked for them. And then again, we were forgotten. Our waiter was a male. The other server was a female. We had to ask her several times for help, as he disappeared. Food was OK. Nothing bad, but nothing memorable either.

Nous avions réservé le repas du soir au restaurant de l'hôtel Western Isle Hotel. Le personnel de service était très froid et peu sympathique. Et le repas nous a réservé une mauvaise surprise : les langoustines n'étaient pas fraîches et l'une d'elle était grise, donc immangeable. Lorsque nous l'avons fait remarquer, on nous a demandé si nous souhaitions la remplacer...et on nous a apporté deux nouvelles langoustines pas fraîches. Aucune excuse pour ce couac impardonnable en bord de mer. Aucune explication lorsque nous avons mentionné notre mécontentement. Le seul atout de ce restaurant est la vue sur le port de Tobermory.

What a setting excellent views down to the harbour and we were lucky to watch dolphin/porpoise jumping out of the water from the hotel patio and conservatory. Our 1st room rear of building clean but due an upgrade, unpacked then discovered problem with plumbing ie flush loo and basin waste bubbles? Reported advise unable to get plumber for a few days so we had to move to another rear room, smaller and tiny shower cubicle and even more tired but clean. Menus in both rooms, pick our meals but when we went for dinner we were offered a different menu when we queried this told that room menu’s were holiday weekend and was a mistake. Dinner was not great, starter minestrone soup was puréed tomatoes no veg or even pasta, husband chilli prawns were fine and main he had fish and chips but very greasy, I went for monkfish which was chunky and tasty. No problems with breakfast. The main areas of the hotel were well looked after.

An old hotel under new management with some definite improvements being made to an establishment I first stayed in about 30 years ago. Staff are friendly and very helpful. Most importantly the breakfast menu is varied, catering for most tastes and the portion sizes are such that you'll not feeding again until well after noon!

Wow!! What can I say, from the moment we arrived our experience of this hotel has been beyond our expectations. The staff are absolutely lovely and so helpful in every way, the sea view room is stunning to say the least , we will definitely return and highly recommend

This Victorian hotel was full of character with many interesting items on display. I was lucky enough to stay in a large room with a lovely view of the harbour.

Very nice restaurant serving great food. Very friendly, pleasant staff. Great views over the harbour.

A short walk från the harbour and up on the hill, nice bar some nights live music. A bar with different whiskies, gin.

We arrived early and our room was ready, for which we were so grateful as we were cold and wet. The room was lovely and cosy, with a huge comfy bed with the most amazing view out over the harbour. The room and ensuite are dated, hasn't been modernised yet but it all added to an old fashioned splendour and tastefully decorated. Lounge and dining rooms all so beautiful and cosy, with a huge log fire in reception area.