The West Cornwall Pasty Company in West Berkshire

Visited recently for the first time and was impressed, no long queues after placing your order like in Costa etc, all staff are young and very helpful & pleasant. This is how a cafe should be run, Yesterday visited the Reading Cafe, same level of service received, we had to amend our order after sitting down, it was no problem for them at all and we were made to feel again nothing is too much trouble. Got home and looked into the Company, they focus on employing the right people & training them. Well done for doing this, your doing the right thing from the top down to the shop floor, If there’s a Boswells near me wherever I am that’s where I will be spending my money. 🙏😁

Excellent service from a very enthusiastic young man. Unfortunately several dishes were not up to the usual standard. The pork rib eye and beef feather were very good and presented well. The tandoori prawns on Naan bread were a poor substitute for the old garlic prawns and more reminiscent of a TV dinner. The chicken schnitzel presentation was poor. It came without the coronation mayonnaise and there could be more imagination with the salad which was just little gem cut up. Flavour, however, was good. The hot drink with small pudding was a winner as usual and delicious.

Have been a few times and it’s been nice but today it seems the owner was around for the first time that I’ve seen him. His attitude was something I can’t explain, rude to say the least! Comes across very intimidating and only seems to favour his regulars… after speaking to other regulars they all said he’s not been around for a while and that he likes to push his weight around when he’s on site. Definitely will not be going again. Shame really….. typical Irish

Worst hotel experience I have ever had. After checking in and dropping our bags in our room we returned to the property after-hours and followed the instructions to enter via back of the building. We only had a key for the room but the back door had been locked and we were unable to enter. After ringing the doorbell non stop, phoning and banging on the door for 1 hour in the freezing cold we gave up and paid for a taxi to sleep on a friend’s sofa. Returned in the morning (after paying for a second taxi) to staff who were not apologetic or empathic to our awful experience. They said we would get a refund but it has been 3 weeks and they are avoiding our calls and we are having to resolve this via booking.com. I feel the hotel should have given us a full refund AND paid for our taxis! Avoid avoid avoid.

Perfect experience been going here for around a year now and every pint and curry I’ve had is spectacular. Would 100% recommend to anyone.