Hare & Hounds in West Berkshire - Phone Number, Reservations, Reviews

After complaint ( wine arrived without top and tasted like it had been mixed & steak was fatty) I received the following by email - nothing during dinner though.“ I am equally disappointed with your experience here at The Hare & Hounds as you are. It is simply not what you should expect from us.Given you took time out of your day to provide feedback, it gives me hope there is a chance to win you back and make this right. Greg, it’s important to me that you know that hospitality and making my guests happy is what keeps me going, and I do not take negative feedback lightly.Please allow me some time to regroup with my team and get back to you”Never heard anything back and when I tried to reply to email it was a ‘no-reply’ email address.For a £135 bill ( for 2 people, excluding the service charge) I expected a lot better !

We were 2 households so had to eat outside. There was covered heated seating, great on a cold drizzly day, they accommodated our two muddy dogs, and even had a childrens menu with extremely generous portions.Food and drink was all very good and the service was excellent

Staff spent most of the time in the bar area and were not attentive at all, food was very expensive for what it was

My family have been eating at the Barn for a few years, at times the food has been average. recently visited in September and the food and service was excellent the risotto was lovely, beautifully cooked. I would highly recommend. the roast beef was tender. and the desserts were delightful. well done team see you soon

The characterful oak framed building should provide the best eating experience but there was a lost opportunity to put the lovely oak beamed dining room to good use. It was just that the flooring and furnishings were more village hall than country restaurant.Carpeting is never a good call in a restaurant and the use of a good quality engineered oak boarded floor would change the character in a stroke and with some careful changes to the furniture and addition of ‘character’ decor the ambience could be very good.The food, although quite simplistic for our Sunday lunch, was in fact very good and the beef was perfect. Service for us was timely and the waiting staff were friendly and helpful.Not an ‘occasion’ venue though and more likely to choose something more upmarket for a celebration next time or even a character country pub.

Fantastic stay at this pub/restaurant, the rooms were lovely, comfortable and had everything you need for a great stay. The food was excellent and good quality and all the staff were extremely friendly and welcoming. Would definitely stay again and would highly recommend

two of us met here recently for a catch up lunch, neither of us having visited before and were immediately impressed by the necessary social distancing measures which have been taken inside with plenty of distance reminders and spacing of tablesThe staff were all wearing face masks and were all pleasant and helpfulThe lunch menu was varied and offering food choice similarly the drinks menu, and both of us enjoyed our selections, both in terms of quality and quantity

Haven’t been here for some time and was incredibly impressed. The food was delicious and really well presented. They are also taking covid safety-measures very seriously. Can’t recommend enough.

The Hare & Hounds have now reopened for eat-in meals so I went with my husband to celebrate my birthday. You can choose to sit indoors or outdoors, and we opted for indoors.The social distancing measures were very well thought out, for example - a one-way system, table service only and card payments only, hand sanitiser stations indoors and outdoors, staff wearing PPE, and well spaced out tables.The food and service were both fantastic and we thoroughly enjoyed ourselves.

Best risotto! Such a great makeover and the food and staff were fab! Great social distancing measures, very well thought out x

This meal was ordered during the lockdown phase of the pandemic, and so was via delivery. From start to finish the quality of service was outstanding. My elderly mother was, unti recently a wonderful home cook and her speciality was Roast Beef and Yorkshires, or rather, coming from Yorkshire, it had to be large Yorkshires with a thick authentic beef gravy, followed by the main of beef and roast potatoes with various vegetables. The Hare and Hounds weren't planning to have it on the menu today but agreed to cook it just for Mum as it was her 96th Birthday. The food was beatifully prepared and delivered bang on time.A great dining experience and they'll certainly be getting my custom in future. Highly Recommended.

Nos encantó el alojamiento. Con muchísimo encanto. Lugar típico de la Inglaterra profunda. Cenamos y desayunamos en el sitio y fue perfecto

Pretty venue with slow service, maybe because of a large birthday party. They completely left off one of our party’s meals and we had to wait for it to be cooked. Food was good but unremarkable. Very pretty room and ambiance.

The bar area is really nice, good atmosphere and comfortable, very friendly staff and a good drinks selection. It has a log burner and a good selection of seats. Good place to meet for a drink before dinner.It's unjustifiably expensive though - £5.90 for a pint of Thatchers Gold is absolutely ludicrous, especially for the outskirts of Newbury.The dining area is very nice, decent atmosphere. I've been a couple of times and on only one occasion the service was very slow despite it being half empty.The food is ultimately what lets it down though - the sharing platter is to be avoided, it's basic pub food and very averagely executed. Some of the food is amazing and some is pretty poor. For example in our desserts we had some cheesecakes which looked amazing, but the Baileys bread and butter pudding was just white bread with school custard on it. It's as if there are two different kitchens of vastly different effort, each serving half the menu.It's worth a visit, great potential, I just find it a bit hit and miss.

Ik heb hier het afgelopen jaar een aantal malen mogen verblijven, maar was nog nooit in de gelegenheid geweest om hier te dineren. Vandaag was die er wel en ik kan zeggen dat ik tevreden ben over de soep van de dag en de heerlijke curry.

Excellent service and delicious food. Opted for the set menu, our group chose the roast beef and fish pie both of which were really delicious. Shared a couple of desserts as helpings of main course were large.Lovely ambiance and really good food.... will definitely go again

The Barn area has nice decor, car parking at the rear. Menu is restricted at the moment due to the festive season but still enough choice. Food was ok but could have been hotter, service a little slow but team were pleasant.

25 or so of us booked the Barn for a Christmas lunch on Saturday 7th. Very good feedback on the food - unlike some large Christmas dinners we have had the lunch was to a very good standard.The service was spot on too, never felt rushed or too long a wait.Thank you to your whole team who served us on the day - we appreciate 25 can be a big challenge! and a merry Christmas to all of you.

Ate here recently with my in-laws, the setting is nice but I thought the food was pretty bland. I also felt the portion size was pretty poor for what was charged for it. Most of the food was passable, with a couple of exceptions. Baked Camembert is difficult to get wrong but it was awful and the bread served with it....... well I’d expect some crusty rural slices or a bit of baguette, what we got was limp white sliced! Had the beef brisket which was unbelievably dry. I’d not go back.

We were celebrating a special Birthday of one of our party. We have a member of our party with a severe allergy. When I rang to book I was completely put at ease of the carefulness the kitchen take to provide a safe meal. That is rarely the case when trying to find a place to eat. The staff were attentive and the food was delicious. We had a great evening in lovely surroundings. Have eaten here before several times and will continue in the future.

Real English food in a warm atmosphere. Sit by the fireplace on a cold and rainy night. Attentive service.

Visited with a group of other mums for lunch along with our babies. I have to say I was disappointed in the facilities, especially the fact that all the high chairs we were provided with didn’t work properly and my baby was literally falling out of the bottom of hers. None of the straps were adjustable and the staff didn’t have any idea how they worked. I asked for an alternative and was offered a very old looking, dirty replacement which I didn’t feel comfortable using to feed my baby in. The whole trip was a challenge because I spent the whole time propping her up with my knees in her chairs. Please bear this in mind if you have a young baby, I would not recommend this restaurant! The staff should at least know how to operate the high chairs if they are being offered to customers.

Arrived in the afternoon for the wedding was greeted with a very warm welcome by all the staff,we had a complimentary drink and headed to the bar then on to the Barn for the wedding meal we was all greeted by Jonathan the owner who went out of his way to help everyone the starter of prawn cocktail was very nice followed by the beef with the sticky toffee pudding. The disco went on until late until we went back to the lovely rooms for the night and then the cooked breakfast was fantastic in the morning , so a big thank you to Jonathan and all the staff.

We were staying at the Mercure Elcot Park for a mini break and took a chance on booking dinner on the second night of our stay at The Barn. We were not disappointed. The setting was pleasant, the staff attentive and the food was excellent. We would definitely revisit if we are down this way again.

Had dinner here with my partner and a couple of close friends. nice interior with plenty of room around the tables and comfy chairs. All the food we had was very good, the soup, pate, and sharing starters. the beef brisket , steak pie, and pork mains were all very good, even the sides were great especially the dauphinoise potatoes and ratatouille. Staff were friendly and efficient, and best of all price was good. would gladly visit again.

We have been here before and enjoyed the food. This time, although nice it was not as good as usual. Pate starter was nice but Whitebait was over cooked. Main course, the fish pie was very tasty, however it was advertised as cod, salmon, prawn and scallop. Loads of salmon, some cod, but not a single prawn or scallop to be seen. Vegetarian quiche was also very tasty, but had a slightly soggy bottom. Not bad, but not up to the usual standard.

Love coming here. Nice atmosphere. Staff very attentive. The vegetarian menu needs more of a choice but other than that the food has been excellent every time we have visted. Would recommend a visit offers plenty of seating, dogs welcome in the bar area and outside.

Food wasn't the best think oil needed changing burger tasted funny two chicken burgers were sent back burnt replacement wasn't much better in the end we didn't pay for two meals wouldn't go again expensive for what's offered

This is the second year we have been to the lobster and strawberry festival at the Hare and Hounds and we weren’t disappointed. We were with friends and family and had an excellent evening meal. We had already booked our lobsters and also sharing platters to start. Service was both prompt and friendly. There is a lovely atmosphere inside the restaurant and our meals were superb. We are already looking forward to next years festival!

I loved this place! We stumbled across this restaurant on our way back to Southampton due to a road closure (on this occasion, very lucky!). We could choose to have 1, 2 or 3 courses. The latter only costing £23.

We stopped here on the way to see friends for lunch as it took Meerkat deals. The location is good, just off the A34. The food was delicious really tasty, the Sea Bass was excellent. I couldn’t fault anything and would have quite happily payed full price. Very reasonable prices for everything, we have recommended it to our friends who live fairly locally.

Sorry to write such a bad review but my husband and my meal was very poor. My husband had soup which was tasty but tepid, my pate was fine. It was the main course that was the real let dow. My chicken and asparagus pie had two tiny pieces of asparagus and chicken that was so over cooked I wasn’t even sure it was chicken. The whole thing was dry and I left most of it, there were vegetables but again very over cooked and tasteless. My husband had a curry that was very dry and looked as if it had been sitting under a warming light for a long time. On the plus side the waiting staff were very helpful and friendly.

I ate here on a Friday which features "steak night" so I decided to treat myself to a fillet, and ordered it cooked medium. A mistake. Most chefs recommend a minimum thickness for a fillet of 4 cm. Even allowing for shrinkage during cooking, mine can't have been much more than 2 cm, and unsurprisingly it was badly overcooked. Second attempt was slightly thicker, and was correctly cooked, but still not the treat I had hoped for. Given the prices, there's no excuse for serving such a small portion of beef.

It’s refreshing to find a hotel where you don’t feel ripped off or poor value for money, or any reason to complain.

We ordered two meals: pork chop and slow cooked pork. Both were poor and over priced. The pork chop was tough, its side salad limp and very sad looking. The slow cooked pork was dry and the gravy cold. Both bowls of hand cut chips were over cooked. No one bothered to see how we were doing after the meals were served; and the place was not that busy. Will not return.

Popped in here to meet a friend for a catch up dinner, wasn’t sure what to expect, as neither of us had ever really explored Newbury much, but it was a midway point.

First time visiting The Barn and wilm definitely be back.

Found this fantastic restaurant by chance. Had three meals here so far and have not been disappointed. The food and service is excellent

Stooped off for lunch on our way to Newbury. Quaint old English style pub which served good food and local ales. It has rooms for accommodation and comfy areas to eat. Good choice of lunch menu served by a lovely young lady (apologies I can't remember her name). Would visit again if passing by.

I have visited The Barn on a few occasions, the only time I have had reason to be disappointed is when ordering steak, this was one of those times. I ordered medium rare and my husband ordered medium. Mine arrived medium and not very lean, it was not very enjoyable, and would have mentioned it to staff if they had come to our table to ask how our meals were, my husbands was very pink inside and although a cheaper steak was leaner and looked a lot nicer than mine. Having said all that the steaks were served on a narrow rectangular plate, leaving no room to cut the steak without fear of it ending up in someone's lap and nowhere to put the veg. I know on the evening I was not the only person on our table who would have appreciated a normal plate. The lobster and strawberry evenings they have are lovely, the restaurant area is so nice. I will go there again but have been put off the steak there.

went there for a family meal with relatives over from Canada, they loved the food and the look of the place. Not the first visit for us and i am sure that it will not be the last. good menu for a lunch time and we where not rushed to leave. catered well for the little one that we had with us, although the veggies that where for children could have done with being a little better (great for adults but children like more plain veg)

First time eating here and not disappointed. Very tasty food (Rack of ribs and slow cook Pork). Excellent service too. We used our Meerkat 2 for 1 code so the food was even more of a bargain.

We had a lovely Valentine's meal at the Hare & Hounds with excellent home cooked food and friendly staff. Nothing less than we've come to expect from here! 🙂

Two fish pies on Monday night in nice eating area without tables being on top of each other- (so often the case now-elswhere!)

Great place for Sunday lunch, good menu and the beef my wife had came out really pink which is just how she likes it.

My wife and I had passed this restaurant many times until my sister - in law and husband booked a lunch recently. Ample adjacent parking and a lovely airy and attractive dining room. Excellent choice of mainly freshly cooked British -type food, also catering for the smaller appetite. Prices were very reasonable. The staff were welcoming and friendly. We will be there again soon!

Nice warm setting but very average food .

We have booked a table for 2 at the Barn. Gave us a table with 4 wooden chairs as the rest of the resturant was booked for a 40th Birthday party.

Only let down was a single item on the menu that did not appear, in our opinion, to coincide with what was served. Other than for that the venue must be congratulated for the service, restaurant was absolutely full. Food was excellent.

I'm assuming the xmas rush might have had a knock on effect, but restaurants should be able to handle the extra custom without long delays in service and cold food.

Visited with a group of 50 colleagues for our Christmas celebration. We were looked after extremely well and the food was amazing, especially with the number of people being catered for. Everything was delicious. I had lots of great feedback from everyone who attended.

Thought we would eat out for a last minute family meal. Recently just moved back to the area, after being away for a long period and decided what was new in the area for food. Driven past and always wanted to try the menu.

Stopped over with friends after travelling from Yorkshire to a dog show in Reading

Four of us went for a pre-theatre meal at about 6.00pm, having not been to The Hare and Hounds since the Barn was built. The barn has a really nice atmosphere, even though at that early time there were only about 4-5 tables occupied. I can imagine that its very cosy with the fire going in winter. There were also nice improvements to the bar area making it feel very convivial - and a good selection of gin, including a local one. We shared starters and 3 had the burgers - our veggie friend being well catered for too. At £10 for a large home made chargrilled burger with a pulled pork topping, generous chips and some coleslaw we thought this was great value and tasted lovely. Also having arrived at about 5.45 we had starters and mains and were out by 7.05 for the theatre so great service too. They certainly know how to run a good friendly bar and restaurant here. Its the sort of place that's great and affordable for a family supper or dinner with friends. As a pre-theatre meal venue (for the Watermill) its a lot nicer than the food there.

The large dining room is really pretty. Good menu - I had fried tiger prawns as starters and the curry of the day. Both maybe not extraordinary, but certainly satisfying. I enjoyed the frequent and attentive service. One worth coming back to.

We visited at the weekend with friends for dinner. This was the first time we’d been for a while and since the refurbishment.

Very poor service, much too cold and waitress had to be asked twice to turn the fire on and started to argue. We were not greeted on our arrival and had too wait too long for after dinner drinks and to get the bill and then waited far too long to pay.

Went for friends get together. Nice ambience in the barn . Good choice of food reasonably priced especially as we had the meerkat meal deal !, service also good.

Catered well for my Gluten free requirements. Pity no GF Yorkshire puddings as these can be bought from Sainburys and Waitrose.

My husband and I had our wedding here in mid-August. From the start, Jonathan (the owner) was all over ever single detail of the wedding planning process, which was a real weight off our mind, as we felt confident that we were in capable hands. And boy did Jonathan and the team pull off an amazing day. Despite catering for almost 70 guests, the food came out promptly, was piping hot and absolutely delicious. All three courses were to die for (and not just because the Hare and Hounds allows you to choose the menu, two menus, in fact). The evening meal was so good, that one of my (slim!) bridesmaids later confessed to me that she'd eaten 5 pulled pork burgers. The service was impeccable and Jonathan made sure that all our guests were well looked after and enjoying themselves. All in all we had an absolutely fantastic, better than could be expected day, and Jonathan and the team at the Hare and Hounds were a huge part of achieving that. Couldn't recommend them highly enough.

Four of us stopped here for Sunday lunch on the way home to Chichester at the weekend. We arrived at midday & despite there only being a handful of people in the pub they claimed that all the tables were booked but managed to squeeze us in sitting us a table than wasn’t required until a bit later. Being Sunday meant of course that the obligatory roast was the main option although to be fair there were several other menu choices as well including fish pie, steak pie with chips & fish and chips. 3 of us chose roasts (2 turkey & 1 beef) & I elected to go for the steak pie with chips. Food wise we all enjoyed what we ate – healthy portions, lots of gravy with the roasts & a very succulent rich sauce with the pie – it really hit the spot after a few hours of driving and four hungry people. Service wise it was generally ok but the young waitress looking after us was maybe was a little over attentive & too keen (new?) asking whether we were enjoying the meal (just after our plates had just been put on the table) & did we want any deserts (only just having had the empty plates taken away – something I always dislike). But overall it was a very enjoyable lunch stop.

After several trips here the last time was dreadful. Starters were mediocre and the lunch appalling, microwaved until crusty veg and cold plates ...they ran out of double cream on a Sunday

We had a burger, a rack of ribs and a sandwich. The sandwich was ok. The burger was very nice, and so was the rack of ribs. Service was very good. The tables were nicely spaced. Prices were good for south east England, and cheaper than many places in Newbury town.

We stayed the one night and wow what a find!!! Lovely place, the rooms are a nice size, slept really well, loads of parking at the back and you can park right outside your room which is really handy. We had dinner and it was outstanding food, very tasty, lovely room, friendly staff who cant do enough for you. Breakfast was also perfect. Highly recommend and I have already booked for next year! and was great that they allow dogs!

Lovely setting, good food, great service! There's nothing else to say really, we had a special evening!

The barman was fun to chat with, cheeky without becoming over familiar. The Barn decor was well done giving some traditional atmosphere. Fairly standard pub menu, but none the worse for that. Friendly service. Worth a visit if you are in the area.

This is one of first places we ate while staying in the area of Newbury. The food is above average for England and the place is quaint and a good atmosphere. The service is not fast but then again that's not how they do it over there. Worth the stop

The Barn is a newer addition to the Hare and Hounds. The food is excellent and very high quality.

I'd heard good things so my partner and I called in for lunch.

The website talks about fresh local produce which was what appealed to me. We arrived early for lunch on Bank Holiday Monday & the restaurant was empty. We all chose asparagus risotto as a main & I queried, laughingly, whether there'd be enough asparagus. The waitress assured me that there was, then came back shortly afterwards to say that they had run out of risotto - I'm not sure why they couldn't have cooked more - presumably there was no proper chef on! The 2 vegetarians in the party then had one option - a red pepper tart so we went for that - which was bland & uninspired - and the 3rd dish we chose was a fish pie. Both meals were mediocre - the fish pie came in a large high-sided china ramekin which was scalding hot and quite tricky to eat from - it was billed as containing scallops, cod or haddock and salmon but no scallops were present. We passed on dessert but even the coffee was disappointing. As for the disabled access, which obviously only affects a few, it wasn't easy getting in to the restaurant with my mother-in-law's wheelchair. We were offered a ramp but she didn't want the fuss so we bumped her down a couple of steps. I know this is an old pub which might be an excuse but a lot of money has obviously been spent recently on the Barn restaurant extension so it's a shame that disabled access wasn't given a higher priority. The ladies' toilets were up 4 stairs & the only disabled toilet facilities were 'across the courtyard' and it was offered that these could be opened up for us - again, really not disability-friendly.

Well organised. Excellent food and service and there were 20 attending including 4 youngsters - and a nice menu for them. We weren't rushed so it made for a really enjoyable day.

Booked an evening out with a group of friends. Friendly staff and good food. The Barn had a special on burgers for the week and we each ordered a burger - even friends that would not normally eat them! Interesting choices and we were all happy with the food.

fantastic food, fantastic professional, service good value. breakfast was also varied, plenty of hot and cold choices. As much tea or coffee as you wanted.

We decided to drop in for a quick dinner on Sunday evening. Reviews looked good and we were passing through Newbury so we gave it a go.

See you next week great food great rooms great locals .returning guests ... mr and mrs stroud .... THIS PLACE IS FANTASTIC

This is the fourth occasion to visit this restaurant.

My family and I decided to give this place a go as our usual go-to's were fully booked. We arrived and realised that a wedding was taking place, which would've been absolutely fine if most of the guests weren't stood around in the bar area....right next to where we had just been seated for dinner. It was so loud that we couldn't hear each other and it took forever to get our drinks ordered. We were also sat right near the lit fireplace which would've been lovely if it was a cold, miserable day but it wasn't - it was fairly warm and muggy!

Spending a family weekend in Newbury, we found The Hare & Hounds by chance. We enjoyed an excellent lunch in The Barn and the two children had a great time playing in the garden before their meal arrived. The food was good, the surroundings attractive and the staff friendly, helpful and patient, especially with the children. We hope to return some day if ever we are revisiting the area.

Possibly the worst Sunday lunch ever. Dreadul food, dire service. Prefer to go hungry than pay for this rubbish

Visited the barn at hare and hounds recently on Easter Sunday lunch time. The set 2 or 3 course menu had a varied choice and in my opinion reasonably priced. I had the roast beef dinner and it was very good. My friend had the vegetarian choice and he was happy with his meal ..The atmosphere and surroundings were really good, and the staff attentive. Would definitely visit again!

Back again with the family, 7 of us in all, for lunch at the Hare and Hounds after a break of about eighteen months. Once again the service was highly professional and responsive, the menu extensive and innovative, the food delicious, the beer tremendous and...

On first glance I didn't think there was an awful lot of choice on the menu, but at second look,...

I first came to the Hare & Hounds for a work christmas do many years ago & I have been...

Such a shame! This place has a lot of potential, steak and grill Friday sounds amazing and good value but...

Just visited the hare and hounds speen with friends for a birthday meal, highly recommend!! Great friendly service, good quality...

Enjoyed a delicious lunch with polite service. Impressed by the size of the tables and comfortable chairs.

Once a year I stay overnight as I drink all day on a saturday while "Cheffing" at a local BBQ...

We ate here on Friday for my mums birthday, the restaurant was busy, but not loud and the service wasn't...

Recently held an 18th birthday. Communication with staff prior and during party was very good and our wishes accommodated. Food...

We visited as a party of four on Saturday and ate in the Barn. We were off to a show...

Our first visit to the Hare & Hounds. We were a table of 8 on a busy Sunday lunch. Food...

Went in November, we sat it the beautiful Barn, lovely atmosphere and staff, food was ok but could be better. Ribs quite thin, and battered chicken had a little bit lack of flavour. It may be good to somebody's else liking, not really mine. However, I do recommend the place, I'll be coming back to try the sea bass

I’ve only ever visited at lunchtime and so can only comment on this experience.

Me and my wife visited this place on new years day. They were serving the Sunday lunch menu. When we were taken into The Barn it was quiet as there was no background music on. 10 minutes later one of the waitresses put some on, which helped with the atmosphere of the room. I had a pork shoulder with chorizo and chive mash. It was very nice however there was no Chorizo which i was looking forward to. My wife had beef roast which was nice! Its a nice place with nice food and we will visit again. It's a nice place with nice food and we will visit again.

We booked a table for 15 people for Christmas lunch. Some of the party had opted for 2 courses and others for 3. We were served promptly and the staff were polite and helpful.

Visited with some family members for my father in laws birthday and would not return. The prawn cocktail was bland, the £13 for a sunday roast with dry meat, three types of vegetables you would not associate with a roast was terrible. We had 10 people in the group and two small serving dishes of vegetables to go around (roughly equating to one tablespoon of vegetables per person, we were told that was all we would get until we expressed our discontent with this and they then reluctantly brought out one more dish. The last killer for me was when i asked where the baby changing was located to be told in the ladies toilet, single fathers stay away it’s obviously only females that take out their babies! He had to open a hotel room for me to change my sons nappy. First and last visit by far.

Lovely meals well presented and great service. Good choice of menu. Great atmosphere. Good value for money.

Held a family get together lunch at the restaurant - 8 adults and 2 young children.

Finally had a meal in the Barn, celebrating one of the children's birthday. A warm and cosy setting, very welcoming and friendly staff all evening. Excellent meals, comprising of burgers and steaks with fine Ale and Gins. A lovely touch adding a candle to the birthday girls pudding. A thoroughly enjoyable experience from beginning to end.

I was doing a solo charity bike ride when I booked to stay at the hate & hounds. When I arrived all the staffed were extremely helpful & couldn’t do more for me.