The Chequers Hotel in West Berkshire

Food was super ,the breakfast is all you can eat with all the favourites there to be had. Rooms were clean and very adequate ,super location close to lots of amenities. All in all great value for money.

Me and my partner stayed here for a week. Would not recommend, Rooms were very basic considering this is a 4 star hotel. Beds very uncomfortable, you could hear everything outside and in the halls throughout the night. Shower goes from extremely hot to freezing and the bathroom is very grubby with a smell of dirty water. Window frames were filthy and very hard to open and close. There were no plug sockets beside the bed. No lifts and stairs were very narrow and old Overall not happy at all with the hotel and would not be staying there again.

Fantastic location for a road trip in the area as it has ample parking, very attentive reception, special attention to Betrix and Turbo who helped me solve a problem with the rent a car. The hotel is older, but the rooms are spacious, with enough closets, good towels and breakfast

Nice Rooms and Good Breakfast, I really recommend.

I had an extremely disappointing experience with The Chequers Hotel in Newbury. I accidentally booked a room for my daughter and realized the mistake almost immediately. Within an hour of the booking, I tried to cancel the reservation, but they flatly refused to provide any refund I’ve attempted to contact the hotel directly to resolve this issue, but their phone number seems to be disconnected. This lack of communication is highly suspicious and unprofessional. I can’t help but feel like this place is being run by conmen, taking advantage of their customers. I would strongly advise against booking with them. Their refusal to handle a simple request in a fair manner is appalling. Avoid at all costs!

The rooms are quite basic. Rooms vary quite a lot in size and quality. Although we have stayed on many occasions, they never recognise that we have been before. It's a useful stop off place en route to London Heathrow airport.

The staff are very welcoming, the food is excellent. Staff couldn't do enough to make our stay a comfortable and enjoyable experience. Thank you.

A well priced hotel, rooms clean and everywhere has been freshly painted. Food was excellent, for me the chefs pie and my wife the pork belly. Staff friendly and very helpful. Would not hesitate to return.

Very good for a regular club dinner night.

Stayed here a few times now and I absolutely LOVE it! Greta location, beautiful town, the hotel is fabulous, breakfast is amazing, such a friendly and welcoming atmosphere and the staff are fabulous, so helpful. Fully recommend if you are looking to stay in Newbury!

Outdated hotel. The heating in the room doesn't work, the bathroom window can't be opened and there's no exhaust. Solid breakfast, unfortunately no fresh fruit.

Felt relaxed with friendly staff

Refuse to stay in any of the outside rooms I think they are all the 300's. You can hear anything and everything the neighbouring rooms do and the door for upstairs slams in the wind if the last one out dosent close it behind them. Ended up with a 6am wake up from next door despite my alarm set for 8. I cannot comment on the inner hotel rooms but bar had a nice vibe and the surrounding area was pleasant

Great Central location. Staff couldn't do enough for you. The new owner has really put his touch on the place. Try the beer garden at the rear.

Lovely ‘help yourself’ breakfast. Friendly and polite staff. Large car park. Centrally located. Great value.

Stayed here at the weekend for the second time and it was every bit as good as the first. Rooms are clean and comfortable and the service is great. Will definitely stay here again.

Attended a function. The lunch selection from the chef was not the best selection for a work function, deep fried food, no sandwiches. Otherwise the facility catered for all our needs

Location was good, 1 minute walk into the centre of Newbury town.. Rooms were clean, but I didn't expect them to be in a different building.. Bathroom was new but shower decided it would go cold every few seconds.. Heating in the room was a disaster and can't be set from the room... Breakfast, was probably one of the worst I've ever had, we avoided it the second day, very little selection and walking across the busy corridor wasn't the best with a plate of food... Staff were very friendly, from reception staff to cleaners. We also had a mix up with the rooms and someone had signed for our room, when they checked out our room cards were then deactivated, not a big job to sort but just another issue that could have been avoided.. For the price I paid I would stay here again but would avoid the breakfast and request a room in the main hotel..

Always enjoy our stay here, it's a great location for exploring the town centre and nearby attractions and sites. We usually go out of season when it's quieter as Newbury can be a very busy centre.

The hotel is very well located close to the centre of town but is far enough to be away from the hustle of the town. The room I was given was genuinely one of the most uncomfortable room I've stayed in. Very small, uncomfortable small single bed, cold and quite grubby in the bathroom. Service and staff were reasonable.

Service was very good. Staff were attentive and hospitable. I tried a main meal and dessert. Main meal was reasonably priced and delicious. Dessert was a tad expensive but good. Whilst the room I was put in was good. It was perhaps a little dated but clean. There were some major issues however. The first was plumbing - the bathroom sink spluttered when using it. The bath tap was so slow it took 40 minutes to fill the bath. And finally, when having a shower, it didn't maintain a stable temperature. The worst issue was the heating. It is controlled by the hotel, and was completely useless during a cold night. I woke up numerous times throughout the night and awoke feeling rather ill. Whilst I am not sure if this was a genuine issue with the plumbing or that the hotel was in cost-saving mode, it made my experience horrible. It is such a shame as everything else was perfect. But, hotels are there for sleeping. If you can't get that right then it becomes a poor hotel. A few days later I got the flu, and I think my stay at this hotel played a part in this. Also, I am not sure who chose to make the body gel, shampoo and conditioner lemon scent. It makes you smell like a toilet.

The staff were welcoming and friendly. Once checked in and bags in an adequate room (bathroom very much in need of a makeover) we called into the bar for happy hour. Could only use the benefit of happy hour if we signed up giving away all our contact details, which we decided not to do. Anyway, ordered our drinks wanting to charge to our room to be told payment was cash or card only!

Booked a room through my work for a course at Thatcham Research, my room looked dated and the floorboards creaked so bad, I only managed a couple of hours sleep and regretted staying there, staff were friendly and polite but this place needs modernising and new floorboards throughout...

Friendly and polite staff. Old bathroom, needs refurbishing. I am told that some of the rooms are renewed, but mine wasn't.

I had a big double room on the first night with new bathroom. My room was well laid out with all the usual amenities. The second night I stayed in a small double overlooking the gardens both rooms were very comfortable. The lady on the front desk was very helpful helping with my change of booking.

Polite, friendly staff. Room appeared adequate on initial inspection but the shower didn't work (shower over bath).... not sure when it last worked! Dinner menu new and regrettably uninspiring. Good parking facilities & free wifi

Spent several days for work. Nice hotel, overall clean but definitely with outdated rooms. It is clearly made by unifying several separate buildings but needs renewal in several parts starting from bathrooms. Friendly breakfast but someway limited for international breakfast.

Estuve hospedado un par de noches en Mayo por viaje de trabajo, con régimen de alojamiento y desayuno. El hotel, es cómo hacer un flashback 20 años atrás o meterte dentro de una serie de TV británica.

Reservamos el hotel en el último minuto para una estancia de una noche. La habitación era de un buen tamaño, pero era muy de moda y la más limpia. Había polvo en cada superficie, corto y rizado pelos en el baño, la cubierta de la cama de repuesto era de un color blanco. El inodoro fue dañada en 3 lugares, el suelo en el cuarto de baño estaba dañada y la barandilla en el baño no muy mal color (negro, no estoy seguro de si de tierra). Precio de las bebidas en el bar mucho de lo que usted espera pagar en un hotel, pero la calidad de la coca-cola por el precio era horrible. Los tres personal fue muy agradable y servicial.

La comida el día de Navidad era muy buena y toda la familia nos lo pasamos de maravilla. Me pareció que el personal era atento, sin ser demasiado y el evento fue muy bien organizado. Todos los detalles estaban allí para hacer la comida especial y no puedo pensar en una cosa que hubiera solicitado de manera diferente!

Pasé una noche aquí en diciembre de 2016, al haber encontrado a través de reserva. com como una de las habitaciones más baratas en Newbury. Según eso, yo la verdad es que no esperaba mucho más de su habitaciones estándar más una especie de pub de cosa.

"On a recent business trip to Newbury I found this place and looking at the map it seemed a good location but it was a bit of a nightmare stay. If you are allocated 301-306 then expect a sleepless night. You hear upstairs, you are disturbed by the automatic security lights in the driveway, Cold and tired rooms. Just to make my stay worse, the bar service was slow to nothing (As the had a function on but not enough staff) we would be good spenders normally but took our business to the high st.

Si quieres una maravillosa boda en un presupuesto, este es el hotel para ir a. Ellos hacen todo lo posible para que su día uno para recordar y un descuento es dado para sus huéspedes! Hemos estado en varias bodas en el Chequers y nos alojamos en una gran variedad de habitaciones viejas y nuevas. Un lugar genial, justo en el medio de Newbury!

Well situated hotel for the town. Room 104 nice size and very clean. No lift which could cause problems to those less able. Again for those less able the bath is very high....even my husband and I struggled! Only problem was the noise from the road which can't be avoided but would have been nice to be warned. Breakfast was OK nothing special for the price paid.

Service was excellent; food mediocre. I had a small salmon and asparagus tart which was rather salty and rather overcooked; gnocchi which was too rich - the stilton was too much, the side vegetables tired and overcooked> For pudding I had a raspberry pannacotta which was nice

I placed most of my crew here for a shoot and they said it was lovely. Situated in the town centre, there is loads of places for them to eat. They have said it can be a little hot and could benefit from aircon though.

nice clean hotel large rooms great location friendly staff would recommend. bar was good prices resonable , parking was free, staff very helpful no complaints.

Nous sommes resté une nuit à cet hôtel-restaurant après une journée de visite à Oxford. Nous avons occupé une chambre familiale (2 adultes et 2 enfant de 13 et 12 ans). Dans notre réservation le repas du soir (3 services) et le petit déjeuner étaient compris. Lorsque nous sommes arrivés, il y a eu un petit problème au niveau de ma réservation, j'ai dû repayer une seconde fois alors que cela était déjà fait via mon tour opérateur (bref j'ai été remboursé totalement). j'ai relevé un manque de professionnalisme de au niveau la réception (l'erreur venait de l'hôtel et pas de mon agence de voyage). Le repas du soir était très correct et les choix assez variés, de même pour le petit déjeuner. Super pour le parking tout près des chambres sur l'arrière de l'hôtel. Par contre pour les chambres celles-ci sont assez vétuste. Je ne parle pas seulement du sol de la salle de bain tout craquelé et de la robinetterie usée. La literie n'était pas très bonne, nous n'avons pas passé une nuit agréable malgré la quiétude des lieux.

La habitación era preciosa y espaciosa. La ducha estaba bien, nada especial. Fue un paseo hasta la habitación, no hay problema para nosotros ya que nos gusta el ejercicio, pero podría ser un problema para otros menos móvil.

El personal era excelente! La comida era razonable y muy bien preparado y servido. El desayuno era increíble, con una variedad de artículos tanto en inglés y desayuno continental.

Esta es la segunda vez que hemos estado en este hotel. La última vez nos alojamos dos noches, tuvimos una fantástica comida en el restaurante y nos alojamos aquí en nuestra noche de bodas.

Well placed close to the centre of town this old fashioned one time coaching inn has been adapted to the needs of the 21st century but its age shows. We couldn't find a lift so our second floor rooms, although quiet, became a bit of a struggle to reach especially as one of us had a hip replacement less than 6 months ago. Areas of the hotel are also tired but not our room which although on the small side was comfortable. The staff were friendly and the breakfasts were excellent.

I booked in and was greeted by a young man who took my details and gave me my key for the room, fanatical about football I asked if they had Sky only to be told "we aren't that advanced" no worries, eventually got to my room lugging my case and lap top bag through so many heavy fire doors it felt as though I was breathing through my nether regions! Because I still had project work to do so I went to the bar for a read and finish off some work, guess what? Empty but open, eventually a miserable young lady came in and I went to be served to a beer, with Smooth radio blaring out mush I engrossed myself in work, I decided, because I like pain and I would stay for another beer and guess what, yes you guessed she wasn't to be found, but then like waiting for a bus two arrive at the same time eventually! And you know what? This one was more miserable than the last one. Next day breakfast time, well this was a rating saver, the food was good except no choice of egg, scrambled or scrambled, the food whilst a buffet style was hot and fresh and the pigs pudding was moist and tasty, so congratulations to the breakfast team

Full English breakfast with lovely waitress service. Everything was piping hot and perfectly cooked. I don't know if non-residents can have breakfast there - if so, go along and treat yourself!

I used to live in a condo complex that had a little shopping center across the street. In that shopping center there was a fairly mediocre Mexican restaurant that given the choice, would be a place I wouldn't eat at. Now given the fact that I was single and extremely lazy, when it came time to decide what to eat for dinner, and if, as it often happened, I had a craving for Mexican food, I was faced with two choices. The crap Mexican that is literally across the street that also happens to deliver or......the really amazing restaurant that is a 5 min drive away that doesn't deliver and I may or may not be under the influence of some sort of legally obtained intoxicant (God dammit I hate today's PC culture). In other words, proximity wins 9 times out of 10 and in my world, the Chequers is that Mexican restaurant across the street that I keep frequenting only because it caters to my laziness. Seriously though, I think the Chequers gets a bad rap. It's a budget friendly center of town hotel with a bar and a restaurant. What more could anyone want? Distance.

lovely hotel, lots of character , in the centre of town close to shopping centre, bars and restaurants. apx 20 mins walk to the race course, perfect location

On first impressions we were a bit sceptical as the Bistro is open to reception. However the food and service was excellent and very reasonably priced.I do however wish they would sort out the website as the menu displayed is inaccurate and they also state they do a special Sunday lunch, even though they are not open.

we had a lovely meal here in the bistro . the food was superb and the service could not be faulted . pity we were the only diners there. but we will return

good food and kind staff, specially for breakfastwe had a very good steak, the special menu of Saturday night

Although the set meal deal is great value, I ventured a la carte and went for a very tender and moist scallops (loved the breaded capers) followed by the stuffed chicken breast, again cooked to perfection. The kale could have been a bit more tender but overall a very good meal. The service was friendly and efficient.

宿泊しました。ドアを開けた瞬間、外という作りの部屋で非常に寒かったです。食事は自分の部屋でとることができて、可もなく、不可もなくという感じでした。

The hotel is located near many restaurants, shops and there is a bus station walking distance, I stayed there for 4 nights for business trip the rooms are clean and service is good however the property is very old and requires renovation, for example meeting room although was equipped properly but ceiling was leaking water, garden is nice.Overall good service but overpriced!

Ate here with a friend and we had two excellent meals, which were quite reasonably priced for a hotel. I'd definitely eat here again.

Go to this restaurant about once a month . Always had great food and you can have a three course meal plus a glass of wine for £15. I must also mention the service which is always excellent,informative and friendly.

It never ceases to amaze me how these traditional town hotels offer really exceptional vfm.....The Chequers is a typical treasured find... Especially as it's a business trips which brings me here.The hotel has a reasonably good size car park well and easily accessed from the m4.I had one of the court yard rooms well appointed nicely presented, clean and tidy.The restaurant JP's bistro had a good relaxed atmosphere with good quality decoration fixtures and fittings....The value appears to be very good with rather too larger portions.... Make sure you go in hungry!!!!Very tasty too!!!!'Yes I think on overall reflection this little gem is worth a visit especially if you need an m4 stop off or fancy a visit to the Newbury area which has plenty of attractions not to mention the race course if you are interested in such things.Enjoy!!!!STQ

Stayed here during a recent family wedding which was in the area.On arrival at 11.30am the place was like the Marie Celeste!! One receptionist, one young girl looking after the (shut) bar & the food.The room was ok, clean & serviceable but the bathroom was shabby & in need of a refurb.Breakfast was nice & plentiful.At the price we paid, we were expecting more but were left underwhelmed.

Fantastic food & excellent service from Jacob in the Bistro - I would definitely recommend giving the bistro a try.

The hotel is located very near the centre of Newbury (which is well worth a visit). The interior of the hotel is being refurbished/redecorated and progress so far is good, smart and tasteful (although there is a little way to go before it is completed). The bathrooms are dated but spotlessly clean and functional. With one slight exception all the staff were excellent. When I arrived I found my room (101) was right at the front of the building near the road so I ask if there was any chance of a change. No quibble, I was offered a room (107) at the rear of the property, so good customer service. Room temperature was spot on. The bed was comfortable and I had a good night's sleep. Didn't fancy the evening meal menu but that was no problem as there are good restaurants in the area. Breakfast was very good and cooked to order.

Very convenient location. Good parking. The room was nice, if a little hot! The breakfast, which is usually your last memory of a hotel was disappointing, egg well over cooked, mushrooms very bland. Apart from that, a nice experience.

Hotel really needs refurbishment. Bathroom needs redecoration as well as most of the rooms. Cleaning might be excellent but difficult to judge as state of rooms is poor. Especially if you pay 90 GBP a night at some nights....

Excellent set meal food delicious and service very good, no dislikes over than only one other table in which was a Friday and a real pity

El hotel es correcto, pero no esperes lujo ni mucho esmero en la limpieza. El baño podría haber estado más limpio, aunque la habitación estaba bien. Eso sí, pide las habitaciones reformadas ("refurbished"), para asegurarte de que son las mejores. La ubicación es buena, a dos minutos andando del centro.

This is an old coaching house that has graced Newbury market square for a century or more. Wetherspoons has thrown a serious amount of money at it and totally converted it to a thriving pub/restaurant . Prices are extremely competitive and you can sit indoors or outside in a beautiful courtyard. Not for the connoisseurs but superb for families and visitors looking for value

Stopped by here for meeting and quick lunch. Staff all pleasant and bar menu not too pricey. Had a BLT with chips, decent portion and made well. Great place for a quick lunch. Will use for business again.

We had some of the best meal we have had for a long time.it is all home made and for a hotel very good indeed. Jacob the head waiter gave us good advise on the menu. I had corned beef hash. Starter with a red snapper fantastic. I am not sure what the hotel is like but if you are visiting Newbury I would throughly recommend it.if you dine between 6.30 and 7.30 it was £15 for three courses with a small glass of wine

Went as part of a party of eight on a Saturday night. Place was empty. Menu was poor - very little choice. Appearance of restaurant promised a lot more than what we ate. Food was overlooked, 8oz sirloin! Had bigger rashers! Really wanted this place to be good - sadly it isn't

Great location, rooms are ok, needed a lick of paint in the common areas when I was there last. Had a few issues during my stay, but they apologised and offered me a good deal the next time I stayed - can't say fairer than that.

Firstly, and this is not the hotels fault, Laterooms website contrived, once again, to book the wrong night so I have ended up paying for two nights. I felt a little aggrieved when the hotel then tried to charge me £92 for the same room that last night was £69. After a little discussion they conceded to charge me the same price. I bowled up, checked in, left my card open for my evening meal and drinks and retired. Arriving in the bar for dinner, imagine how surprised I was to find the kitchen closed for refurbishment. This stinks. The hotel had ample opportunity to warn me on Laterooms website, twice during phone calls and at the time I checked in!!! Not once did anyone bother.The only consolation is that I have just received a free sandwich :(.The room is poor, noise from the above room unbelievable and I would not recommend anyone stay here. £69 is excessive, £92 is outrageous.Ironically this review seems to be for the restaurant which I never saw. I have therefore rated the hotel as a whole.

Went with friends Saturday lunchtime. No one else there but the room was pleasantly heated, service excellent, attentive but not in your face. Food was excellent. We all had different and tried each others and the flavours were all different and good. Thoroughly recommend.

Very lame, ordinary facilities and a bit boring. Seems not a lot of people like this hotel, it's very quiet.

Good is very good and the staff is very friendly. HOWEvER, if they have a large party, you can expect to be REFUSED when you want to have dinne - EVEN IF you're staying in the hotel!!!!!!! To me, this is a complete LACK OF RESPECT FOR THEIR GUESTS. One night, this week, I was refulsed completelly. The other night, I was told "only bar food" was available. They also need to add waffles, pancakes, or French toast to their breakfast menu. The good part, is that whatever food they do serve, is very very good. I even asked the chef for his recipe. Also, the bathtub in my room is so narrow that you can't help but touching the (cold) shower curtain. They need to add the newer curved shower curtains, so you have room to breath, when taking a shower. The front desk staff was very helpful in arrangin my room and also getting me directions. Their bar's atmosphere is very "cold" and uninviting.

Although parts of the hotel are very tired, we could not fault anything the staff are friendly and helpful, the rooms and bedding are spotlessly clean, The food is beautifully served, plentiful, and could be produced by master chef,(with Greg Wallace giving full marks) we thoroughly enjoyed our evening meal also our breakfast, will not hesitate to return when in the area. Mrs B B Forest of Dean.

This hotel is situated in the centre of Newbury. The cost for a double was about £90.00 per night, including breakfast. This was apparently a reasonable rate, given what can be charged. The hotel looked tired and, in most places it needs a lick of paint. There's no lift and finding rooms is a bit of a maze. Some of the floorboards seemed very unsafe under the carpet and seemed badly fixed. I couldnt see them, but I could feel the gaps and the movement!Some of the communal areas seemed reasonable and the receptionist was very helpful. She's wasted in this hotel. The hotel doesn't have WiFi in the rooms either, although I got a 'just about' connection via iCloud, although I am not sure how secure it was. There is, apparently, a better connection via iCloud in the common areas.My room was large and reasonably laid out, so it was satisfactory. The restaurant dinner menu was really poor, with limited vegetarian options, unless you like salad. Even the bar menu was hopeless for vegetarian options. I don't get it... when will hotels realise that meat and fish eaters will also eat vegetarian meals, if they are interesting and that they lose a lot of business from us veggies. I ate somewhere else. I wouldn't stay again either, so they lose my business in the future too.

I stayed at the hotel for 4 nights on a B +B basis to visit family and friends in the area. The location is ideal, the room I had was spacious, clean and tidy, the staff were polite and helpful and the cooked breakfast each morning was nicely cooked. A good stress free base.

Considering we were the only guests booked in to the restaurant as a party of 15, the customer service was virtually non existant.We arrived at the venue for 7.30pm, and seated at 8pm, it was only at that point that our menu choices were taken (3 courses & a glass of wine), we then had to wait nearly an hour before our starters arrived. Most of the guests gor bored and wandered off into the other room or outside. The food was very average for a hotel that the owners are trying to convey as top quality.There was no atmosphere in the restaurant at all, and no background music in the room. The evening was for a birthday party, but there was no ambiance to reflect this, except for our own amusements. I wouldn't recommend this place for a social gathering or a meal out, unless the service and food quality is increased.

Around 30 of us went here for a Xmas meal in December 2011 - it involved meal, dancing etc and some people stayed over!! However, the meal was VERY disappointing and some of the rooms weren't good, so a complaint was made!We were offered another meal for everyone - free of charge - as compensation - great customer service! :-)We had this meal last week - and unfortunately the meal again was very disappointing! :-( The staff tried hard to make it work for us - obviously! However, the whole meal and experience was not great. Not sure whether we were expecting too much but I honestly don't think that I would have been happy to pay full price for the meal.I think the whole hotel is in need of some major refurbishment and upgrade. Its a real shame as this used to be one of the best hotels in the Newbury area in years gone by and its location to town centre is ideal!

The management and staff strive for excellence for service and they are achieving this with a smile. We had a wonderful stay in April 2012 and JP's Bistro is a must for a 5 star dining experience and value for money,

the food is typical boill in the microwave fare whilst i was there at least 4 plates of food were sent back mine being one of them i got a refund eventualy

JP's Bistro at the Chequers is just what Newbury needs! We attended the Pre-Opening dinner and were absolutely bowled over by not only the amazing food, but also the service afforded to us by the highly efficient and friendly staff. The attention to detail was highly impressive and we both agreed, that this was by far the best meal we had enjoyed in a long time. The entire evening was extremely enjoyable and I can't wait to go back. Keep up the good work JP's and a big thankyou!

As a group of friends who dine out regularly and use the JP Bistro at the Chequers Hotel we cannot understand why it is not full. The Friday 3 course evening meal and glass of wine for £15 is excellent. We went to the preview dinner before the reopening of the bistro. It was a great evening out yet again . Home made bread, ham hock with apple & fennel sauce for my starter, very tender medium lamb with baby roast potaotes& carrots followed by a burnt orange pannecotta with strawberries. All the dishes had lovely flavours correctly balanced. The service was professional - attentive but not intrusive. The bisto has been refurbished and is crisply decorated as is the bar area. Do try it out.