The Wellington in Bristol, City of

A big thankyou to Emma and Ava who served us for our Christmas meal. Attentive and professional. Many thanks from North Bristol Triathlon Club

A lovely family meal, for a large group, during Christmas week. Excellent service, food and atmosphere. Highly recommend it.

Really lovely roast with a fantastic vegan option. Ella and Sophie were great. Will definitely keep coming back

Amazing Roast, very nice staff. Ella and Sophie were very friendly. The roast potatoes are some of the best I've had on a roast, the veg were cooked perfectly, the gravy was very tasty and Yorkshire pudding were a real success! Compliments to the chef!

Excellent food and service from Ella and Sophie

Treated my family to the Wellington's festive Christmas menu this year and was blown away by the service and delicious set menu. Emma, our hostess, was wonderfully attentive and very welcoming. Even though we were the only family enjoying the festive menu that evening, Emma and team went above and beyond to decorate our table so beautifully and even included gorgeous Christmas crackers!! Would highly recommend the Wellington for dinner or lunch, the food is consistently good and service outstanding. Thank you again guys for a truly memorable evening and we'll be back next year for sure!! xx

My mother and I went out for lunch on Boxing day. Most places were closed. The Wellington was open. Inside, people were playing pool, drinking at the bar and having family dinners. Our meal was very tasty.

A lovely pub! Ella and Emma were wonderful!

Fantastic food for our staff Xmas meal and the staff were excellent. Highly recommend

Me and the wife loved the roast here! Stunning 10/10 Ella gave us brilliant recommendations thank you!

We came for a work Xmas lunch midweek, 8 of us. Owen helped us get seated (after our booking was ‘lost’) - but the food was great - a mixture of ribs, burgers, steaks - all good, especially the mash potatoes! The flat iron steak was pretty big! Owen was showing off his great memory for the drinks order! And Ella was very attentive at service at our table. Look forward to coming again soon!

An evening for 9 hosted at the Wellington. Great food and service. Emma was fantastic. Would heartily recommend.

I stayed in a hotel in town last time I visited and found it a bit of a sketchy area, so decided to try something a bit out of the main city… so glad I did! The car parking was a bit tricky (it’s small and I have a giant car) and it’s quite limited, but I arrived at 5 and got a space so I was happy… the staff are super lovely and gave me the tour on arrival, and brought me to my room. The room was a little chilly, and they gave me a space heater which was perfect and took the edge off! The bedroom itself is very spacious, clean and tidy, and the bathroom is lovely! I particularly enjoyed the rainfall shower! If I was being super super picky I might suggest steam cleaning the grout in the shower cubicle, but it looks no worse than my own shower at home, so I can’t complain. Overall i would give a 10/10 and look forward to coming back!

I took my youngest son here the day before a league football game as an added treat for his hard work dedication and determination throughout this year and we weren’t disappointed unfortunately the weather specifically storm Darragh had other plans for us….game cancelled couldn’t return home as bridges were closed then other routes and major roads and risking driving through smaller roads with flooding and trees falling would have been stupid and dangerous The staff at front of house especially Ava who I really must mention and thank were so fantastic and not only managed to help us stay an extra night when they were extremely busy but also did things for us that aren’t in her job description 🫶👍 The place is adorable and historic and cater to all…food was great, service too the only one thing was an attitude on one specific kitchen staff were I suggest it stays in the kitchen especially with that mouth in front of children and attitude but regardless of this one thing I really could not fault this place and everything about it Hopefully when the match is rescheduled we can return

We came for a midweek Christmas work's do, and had not been here for a few years, as we had previously been disappointed by our experience. However, this time couldn't have been more different. The service (Ella) was attentive and friendly, but thankfully, without constant interruptions. Each part of a Christmas dinner was cooked to perfection and was absolutely delicious. It was also good value. We will definitely be back.

I organised my work Christmas party at The Wellington and had a wonderful time from start to finish. We served by Ava and Emma were lovely and made sure that our group of 20 were well looked after. The food was great and came out together which was amazing considering the size of the group. Thank you to The Wellington for a lovely evening!

Great place to eat, drink and stay. Regular buses opposite straight to Bristol City centre.

lovley lovley lady Emma took great care of us today when we came for roasts. While they were very busy, they managed to squeeze us in and we had what i genuinly think was the best roast of my life. I had the pork belly (incredible). Thank you very much to all the brilliant staff (kitchen/bar) and especially to Emma

Lovely pub, with some good food, really fancied the t-bone pork steak, but unfortunately not available, so went for the fish and chips which was lovely, however, also wanted the chip shop curry sauce with it, which also wasn't available. Great staff, really friendly and will definitely head back in the near future

The Welly has always been a great pub, the food and service is excellent. We had a family Sunday lunch there served by Emma. Great food lovely service, I would highly recommend recommend

We went for the Sunday roast. The food was delicious. Portion sizes were perfect. Our server Emma was lovely and had really nice makeup :) Can’t wait to come back

Very nice hotel that I can definitely recommend. It is well located and you can take the bus directly from there to the city center. We had one of the rooms in the annex, which are newly renovated and spacious. I found it particularly creative that the hotel is well prepared for guests with dogs and offers extra services for this. Breakfast is also highly recommended.

Come here for drinks and food often. Staff are lovely, food is amazing and such good location. Emma and Ava had outstanding customer service

Well I went out for a my Dad and Nans birthday to have a nice lunch. This was ruined by finding Bone in my De boned Turkey Roast dinner so I removed to bone I bit into and showed a member of staff Emma or Em as the manager calls her. I explained that I found some bone to be told it wasn't and it was Turkey skin and she was very abrupt in how she told me and then doubled down with oh the Chef said its not bone it was definitely skin. No offer to change my meat or be asked if I'd like to change my meal. She didn't ask if I was OK just rolled her eyes at me and the thought I couldn't hear her Bitching about me to another member of staff who was actually Great at her job. So I was completely put off my meal and asked for my roast to be refunded by the Nice staff member. I was offered a change but after the way my complaint was dealt with by Emma I was not hungry. I would like to point out that I am TYPE ONE DIABETIC I didn't eat a meal then paid for my family bill and then Emma approached me as we are all leaving. I told her I didn't want to talk to her and then I said her customer service was terrible and you shouldn't talk to customers like she did. She then told me she wanted to interject to my points I said I wasn't interested in listening. I continually tell her not to talk to me and I walked away to be then followed by Emma for her to Gloat and be smug and aggressive and tell me I was BANNED BY THE CHEF EMMA AND HER BOSS. All because I complained about bone in my food. Apparently you can't complain as the CHEF Em and manager Owen will BAN YOU FROM THE PUB. I hope that Head office watch their CCTV As the camera never lies unlike your staff I mentioned in the review. Was it because I'm Black and disabled you happily took my money then ban me/ my whole family of 14. Hope head office will see though your crap customer service and your pathetic lies that came out of your mouth Emma and to the Chef who clearly have a chip on their shoulders. I work in hospitality. Stay away from this place if you want a decent meal and nice staff only 2 of the people who worked their were friendly and helpful and pleasant.

One of the best Sunday lunches in Bristol! Great quality and even better portion sizes. It was super busy (of course) for a Sunday but the staff coped so well and gave impeccable service. Ava and Emma were AMAZING and took care of us, we couldn’t wish for better servers:)

We had a great afternoon. The food was excellent and there was plenty of it. As we had a relatively large group, with a couple of furry quadrupeds in tow, I was concerned that it might be difficult to get adequate space, but there was no need to worry. There was plenty of space for the humans and for the dogs.

I was on a hunt for a destination for a reunion weekend with a friend - somewhere half way between Hertfordshire to Plymouth. I am definitely not sorry I found The Wellington. I read the mixed reviews, and wasn't sure what to expect, but honestly, we both had the BEST time. From start to finish, the staff were incredibly welcoming, friendly and professional. Nothing was too much. The room was super comfortable, and the.shower was a decent size - excellent Elemis toiletries, which was a treat! Our room included brekkie, and we both had the Breakfast Bap - which set us up for a day exploring Bristol. There are plenty of buses, but we decided to Uber our trips. It only cost about £13 to get into the City Centre. Easy Peasy. The hotel is very cosy, with great live music on a Friday night. There is a nice seating area at the rear of the pub, and a children's play area (as a parent, I know what a plus this is!). Service was spot on,and every member of staff we spoke to was an absolute gem, and clearly were working their socks off. We'd happily return - the food was excellent. Thank you for making our stay so enjoyable.

I go here often with my family although mainly eat ad hoc. I went with my elderly parents so thought booking the restaurant would be a safe bet. Got a table no problem but that’s kind of where the benefits ended. Service was dreadful. Raised the fact we had waited so long at the point of having no starters but no apology was given - in fact the waitress said she’d been there since 10 and didn’t want to still be there and was just doing a favour. Totally fair enough that may be the case but all I was after was an apology and some service! We waited nearly an hour for the starter. We then asked for drinks - no one came for another 20 mins. Food tasted good when it did arrive - which was a good job because no one checked, but the whole haphazardness just ruined our evening. We then waited another 20 mins for plates to be taken. Once I’d paid someone came up but it was kind of too late then and whilst she said I could come back for a free drink another time that’s not really a thing many would feel comfortable asking for! I totally get sometimes restaurants are short staffed but all you need to do is communicate that not just leave people waiting. All of the others around us were also waiting a long time. Whilst I didn’t raise the points with this lady I had done with others so I wasn’t one of those people who say nothing and leave a poor review! It was just really overall a disappointing evening which should’ve been a nice occasion.

Expensive!! £5 for cheesey chips and you get about 12 chips.

Came in here for a Sunday roast - really impressed with the whole pub , good bar , lots of tables , a sit down area with table service but also bar area to accommodate for casual dinners . Outside area with a bbq (I think because of welly fest which was on) Food was - 7/10 I’ve paid more for much less tasty roasts. 16.75 for pork belly and the pork was delicious and didn’t charge for extra gravy. Veg was decent. I’m not a potato fan but probably wasn’t the best bit on the plate. Yorkshire was very good! Mac and cheese , very tasty ! Will be returning, staff put on sky sports for the football , and drinks were reasonably priced for how close to town !

Visited for the first time for a Sunday roast with friends and was really impressed. Cheaper than most nice roasts in Bristol but still up there for taste and what you receive. We all had the pork belly which was cooked really well (although the crackling could have been improved!) and the vegetables were tasty and well cooked. The potatoes did miss the mark a little bit but it’s incredibly difficult to get them spot on, so I didn’t really mind. There’s games (such as scrabble etc) available to play which was a really fun addition to the afternoon. All in all, lovely little pub and very reasonably priced with good food, definitely would recommend.

Awful!!!!! And that's being polite. We came here for food, it took 45 minutes to get our drinks and then after a hour of sitting around we were was told our food hadn't been cooked yet !!!! It wasn't busy before they responded saying it was. this place used to be brilliant for service and food, do not bother going here, travel to the inn on the green up the road do a brilliant roast and great service. Wellington you should stop servicing food ASAP and teach your staff customer service.

What can I say, Owen and his amazing team were fantastic and so welcoming. We were back and forth to Bristol Hospital and they were so accommodating and nothing was too much trouble. I can honestly say I have never been to a pub with such polite, helpful staff. The room we stayed in was very clean , comfortable beds, tea, coffee machine and an amazing bathroom and shower. I had breakfast and dinner and they were both delicious and a great choice on the menu. I would recommend The Wellington to anyone who lives or needs to stay in Bristol it’s such a gem. Thank you to all the staff you all rock xx

Won’t be returning… My family recently visited on a Monday evening. We had a group of 12 us pre booked however when we arrived the table was not set up, so the member of staff pushed a few tablets together. We were handed the menu and told half of the items were missing and the wait would be 30 mins. A wait on a busy evening would be understandable however there were only 2 or 3 other small groups eating. The food eventually arrived almost an hour later, some cold, some burnt, some swimming in oil. The saving grace was the waiter who was kind and understanding, however really disappointing as we have visited frequently as a family and never had this experience before.

Had a very tasty Sunday Roast. Thick slices of Sirloin were melt in the mouth. Swimming in Gravy! As it should be! Delicious veg. Minor criticism the Yorkshire could have had a bit of gravy poured inside but that is all. Quick polite service as well! Will be back 100%

Excellent good and great atmosphere

We had a funeral and unexpectedly arrived at the wellington... The girl behind the bar was friendly & helpful.. all the staff was amazing.. comfortable seating areas & very clean toilets..it was a pleasure

Owen the manager and all his staff are brilliant. Pool table and dog friendly. Food looked good too :)

Beautiful building and lovely staff, pub is bright and airy, dog friendly, staff are great and really helpful if you're looking for any local recommendations

The place to be pre Rovers game

came here for the first outing with me newborn baby, such a friendly family pub love the atmosphere and the wine was beautiful, spotless glasses which never happens anywhere else i go! beautiful pasta for dinner the sauce was lovley the only thing i would say is i could of eaten double!

One of the best pubs in Bristol, great selection of beers and some great food. Staff go above and beyond. No faults whatever.

I booked the Wellington, Bristol, for my relaxed hen party of 15 guests. The staff went out of their way to make the table look special and ensure that we had a really lovely area to celebrate in (I didn't even ask them to!). They allowed us to stay as long as we liked and we stayed for around 5 - 6 hours as the festivities unfolded. We were able to order separately to avoid a monster tab, and the food was absolutely fantastic- nobody in our group had a bad thing to say about it. The pizzas and burgers were delicious. Thank you so much for making this night so special for us!

WHAT a lovely evening ! Great food - it feels as though it’s changed hands because it felt 100% more friendly than 6 months ago - well done Wellington , we had a great evening. Thank you 🙏

The staff were super friendly throughout our stay, making us feel very welcome and on hand to help with anything should we need it. The pub itself seemed like a nice place (we had a good pub meal there on the first day), but we didn't have breakfast so can't comment on that. The rooms were so much better than we expected though. The rooms were big, the bed very comfortable, nice big windows and an air conditioning unit that actually worked (we had just come from the hottest hotel room ever in the previous location on our trip!) but the best thing was the bathroom. It was huge, and one of the best showers I've ever used at a hotel. Great pressure, great temperature, really nice complimentary toiletries. It makes a massive difference to have such a standard when you are staying away from home.

I would Recommend this Place to anyone else who might be interested in going there for a Drink 🍸 or two and a Meal as well. Definitely Top Notch for Service as the Staff are Friendly and Outgoing and very helpful.

The website looks so beautiful that the reality was disappointing. Clean bedding, towels and a good bed. The corridors, doors and room were clearly in need of maintenance that needed to be renovated; peeling paint, dirty doors, stain in the wallpaper from a leak, carpet that is bulging. I also thought that the cleaning team could have done a better job. Dusty slats, hair on the windowsill. Dinner and breakfast were very tasty. But the restaurant could also use a makeover there.

No hot water in shower, gaffer tape on carpet, noise from pa system from pub below. Food dear.

Great pub with rooms, nice atmosphere l, good breakfast and lots of eating options close by

1pm on Sunday 30 minutes to get drinks (wrong drinks) 40 minutes to order food 70 minutes to receive food (kids get their food 5-10 minutes later). 80 minutes to find hair in burger Not great.

I had a brilliant stay at the Wellington last weekend. Two nights in a Classic King Room which was was very comfortable, clean, well furnished, fully stocked with tea, coffee, water etc. The bed was really comfortable and the bathroom was perfect - everything very clean and working really well (for instance I really appreciate a good shower). I arrived a bit late on Friday and they were having live music in the pub downstairs - it sounded great and was a brilliant atmosphere - really friendly and welcoming. The staff were absolutely brilliant all weekend. I would fully recommend the Wellington.

Went for Sunday lunch with my family a couple of days ago. Food was enjoyed by all five of us. The Roast Beef was excellent and perfectly cooked as described on the menu with plenty of accompanying vegetables. Friendly service.

Lovely and reasonably priced food, nice atmosphere, great facilities and service was good. Definitely worth a visit for Sunday lunch

The Welly has been our ‘go to’ local Sunday lunch pub for many years so we booked for Father’s Day. We haven’t been for a while and found it all very disappointing. It took 20 mins for our drinks to come (after asking again). The second round also took ages. The waiting staff didn’t have a handle on what we had already ordered and it was all very slow. So slow in fact, that they ran out of time in the 1.5 hours they allow you for us to finish - no time for pudding! In fact, we didn’t even get to finish our drinks before they asked us to move off the table that we still had reserved for another 5 minutes as they needed for someone else! It was a shambles. The food was fine and it’s still a nice pub for a pint but we won’t be back for food.

We are Bristol United Walking Football Club and we had the Premium Buffet lunch at The Wellington on Tuesday 04/06/24 for 30 people. The food and the service were both excellent, and we will happily use the Wellington for future social events for the club. Thanks to Becky and all the staff for a wonderful time.

Great stay, shame I was only there for one night. Very hospitable and obliging, great food and drink and comfortable rooms. Definitely recommended.

I met with a small group of film enthusiasts setting up a regular discussion group. It's not a hotel, but a pub close to the Horfield end of Muller Road. I just had a ginger beer. I think they do offer food, but I didnt read a menu. There are probably rooms for hire, but I didn't see them either. There is an outdoor play area for youngsters which has taken a big bite out of the car park they used to have.

We hadn't been to The Wellington for ages, but booked for lunch after the 10k this Sunday. It was a lovely sunny day, and our table was inside, but the staff let us sit outside - hurrah! Everyone was very friendly and the roast was perfect. We'll be back for the music nights one of the guys mentioned to us. Thank you!

The last time we ate here as a family, the Sunday lunch was great, this is why I'm giving a rating of 2 rather than 1. We ordered the veggie roast, and it came with the usual yorkshire pudding, cauliflower cheese and side vegetables promised on the menu. However, today was a completely different experience. We didn't get any of the sides the menu promised with all roasts (all priced at £16 incidentally) and when I asked why, I was told it was because we had ordered vegan and veggie roasts and the cauliflower cheese and yorkshire pudding are not vegan. To clarify, my roast was a brie tartlet, a cheese based meal, the logic of which seemed to elude whoever the server went to speak with about the situation. After a bit of back and forth, I was given a tiny bowl of what looked like cauliflower scraped out from last week, with a tiny bit of dry cheese on it (it really was quite horrific - although as the actual meals were so stingy my partner was hell bent on eating it). Add to this that the broader roast was v disappointing this time around, with minimal vegetables or roast potatoes. Why we didn't get the normal side of veggies I'll never know. In any case, we were told by our server (who incidentally was lovely and did understand the issue) that moving forward the restaurant had decided that although all roasts were priced the same, the veggie and vegan roast would simply remove the yorkshire pudding and cauliflower cheese. Whilst it's clear this would need to be the case with the vegan roast, you'd at least expect an alternative given all roasts are priced equally, but clearly this makes no sense for the veggie roast. We got the impression that the restaurant simply didn't understand the difference between vegan and veggie, and this is echoed on other reviews where people have complained that they didn't get the advertised yorkshire pudding/cheese with their veggie meal, and the reply has stated that they couldn't have it as veggie/vegans. Frankly, this is pretty ignorant given it's 2024 and perhaps anyone replying with that needs to go back to culinary school. The reality is that this pub has a reputation of catering badly to vegetarians or vegans; this is both what we heard when moving to the area and also our experience. Several years later, we heard that they'd started doing a veggie roast, and we were quite satisfied the last time we came in for one, but sadly this restaurant has reverted to type and the veggie/vegan options are significantly inferior. I'd have to recommend avoiding this place unless you are a meat eater.

Lovely building, great staff. Excellent singer/player.

Great service, friendly atmosphere, good food, dog friendly and a lovely beer garden.

Highly recommend the Sunday lunch, had the turkey this weekend was delicious! Staff are super helpful even when busy. Rosie in particular provided great service and was attentive. Will definitely be back!

Daisy was absolutely fantastic, she was helpful guiding us round the different types of beers and letting us choose. I would come here again just for the customer service

This is the second time I've been for Sunday Lunch at the Wellington and both times let feeling very disappointed. Gave them the benefit of my doubt the first time but exactly the same the second time round. Had the vegetarian Sunday lunch and both times no Yorkshire puddings, no parsnips and 4 miniscule potatoes...safe to say I will it being visiting for a third time

What a great pub. Delicious food, lovely staff, very spacious. Warm recommend

Great place with a lovely staff. A few lacking amenities that you'd have at a larger hotel (like ice), not a lot of space to work in the rooms but perfectly comfortable for short stays.

Very nice pub for a pre match pint, especially in the sun. Friendly staff and big beer garden.

We had a table booked so when we got in I had to approach staff to be seated, once taken to our table we were left with no menus so after waiting I got up and had to get our own menus. We then had to get up to ask the waitress to take our order !! The food then took 50 minutes to arrive even tho the pub was rather empty. The food was really delicious!!! It’s such a shame the service lets or down ! We then had to get up to ask if we could pay ! They then never came to the table with the bill or card machine so we just left and paid at the bar and the waitress goes “ I’m sorry I should of come to the table” but I think should of, would of, could of !!!!! But didn’t so it’s too late !!!

I've always loved coming to the Wellington. It's a great pub, friendly and has a play area. We came for Sunday lunch and I have to say that whilst it was tasty, there were a few things that could be improved like the potatoes were a bit burnt. I felt it was very overpriced for what you got. I had roast beef and received one slice of beef! This was very disappointing. The puddings are also overpriced £8.50 for a small portion of sticky toffee pudding and one scoop of ice cream! Th see prices are on par with places like Pasture which isn't right as Pasture is a high end restaurant and this is a public house. So I think what I'm saying is provide better value for money 💰

Sunday lunch was pretty awful. It was excellent a few months ago so don’t know why it’s gone so wrong. Menu said beef (£19)) served pink, and we even commented to the very nice waitress that we chose it for that reason. This was massively overcooked and tough. Veg seemed like it was out of a freezer bag and all ready plated rather than being able to help ourselves like before. Potatoes awful texture and weren’t very roasted. We won’t be coming again or recommend it until things improve

An ok pub, pricey drinks but nice food! DO NOT GO if you want to watch the football, only has one tv with volume and not very accommodating to sports fans. Maybe should have a sports side to the pub, staff are pretty rude and grumpy behind the bar. Only positive is the food

£14 for a Guinness and a bag of crisps and nuts

We were looking forward to Easter Sunday lunch here but were really disappointed. Only one piece of lamb on lamb roasts and no mint sauce, no apple sauce for pork roast and small portions of everything else! They had run out of pigs in blankets as well. Didn’t bother to order desserts. If things have or are running out this should be made clear when ordering- £21 for one piece of lamb and a few other bits of veg and a yorkshire pudding is very expensive! Won’t return as plenty more nicer venues around!

Roast dinner. Used to be good here, with great portions and lots of veg. Yesterday, very different. Small, not well cooked portions of meat, one bit of each veg. Soft potatoes. Waiting staff kept backs to the room throughout. Going downhill?

Very disappointed with our Easter Sunday lunch yesterday. Ordered 3 lamb roasts and a pork roast in our party to be told when the meals arrived there was no mint or apple sauce to accompany the meals. Information that would of been appreciated when ordering as the lamb certainly wouldn’t of been ordered if we’d of known that. ONE PIECE OF LAMB on each of the lamb dinners which at a cost of £21 per meal is nothing short of shocking really. They had clearly run out as it wasn’t even a portion fit for a child. To be on a main road with several tesco express nearby I find it unbelievable that a member of staff wasn’t able to go and pick up the sauces knowing there were bookings and you were running out of these. No one took any accountability when raising the issues with the waitresses. Finally spoke to a manager at the end who wouldn’t confirm if it was the usual offering or they had in fact run out. Took the cost of one lamb dinner off of the bill, but wasn’t really the point. It ruined several members of my family’s Easter Sunday lunch. Won’t be returning for Sunday lunch which is a shame as have had a nice experience here before ordering small plates and drinks which is why we decided to try it out.

Visited the Wellington for Sunday lunch. Firstly a significant number of items were not available (all burgers, tarts). The biggest disappointment was that 3 of the party went for the lamb roast, which was £21, however the portion size was so small, if you removed the Yorkshire pudding, it filled less than half the plate. It was raised with staff, who were very friendly, but nothing was done to address the issue. It is a shame as we have used the Wellington a lot, but will not frequent in the near future. Have had a better experiences recently at both the Inn on the Green & The Beehive, in terms of both the quality & quantity.

Food is amazing and great for price! Will definitely come back ❤️

Such a lovely welcome at this pub, we came to watch the football - would recommend calling ahead to reserve if you can as the only downside is a lot of the good tables for watching the TV were taken, which is completely understandable. We didn't realise it was dog friendly and in fact all the staff were delighted to say hello to our pup! Plus an amazing roast, so very happy. We will be back again now we know they accept dogs - possibly every weekend! 😂

Shambles is how I describe this place one barman on that had no idea what he was doing, we ended up walking out before actually being served after waiting for such a long time

Five / Five stars, beer was chilled and the food arrived relatively quickly. Despite apologetic bar staff explaining that kitchen was short staffed and I’d have to wait at least 25 minutes. GREAT, I replied. I didn’t leave work to come here quaff a pint, down a meal and get back to the office QUICKLY. Take all the time you need. Then they pulled out all the stops and I got my chicken wrap 20 mins later, BOO. As I left I remonstrated with said bar staff that I was righteously disappointed in their service standards, and wouldn’t visit the establishment again. See you next week Stu, came the reply. True enough.

Came here and ordered a beef roast, beef was lovely even though sometimes it would take a good 10 minutes to chew through a bite, and my Yorkshire pudding was filled with oil, other than that beef roast was nice. My boyfriend bought the lamb roast for £21 and after removing the fat there's was hardly any meat (shown in photo) it actually looks a lot bigger in the photo as well, was about two bites worth of lamb. There was also about one piece of cauliflower cheese on his plate. No mint sauce and hardly any gravy. Can I just also say I've come here before and it wasn't this bad.

Came here for Mothers Day lunch and food was very tasty (had a lamb roast and the meat was delicious, huge Yorkshire pudding!) Served quickly and staff were very friendly.

This was a meal for three booked online some days before; we ate there after a football match nearby. The food was generally very good and the staff were friendly and helpful. We had three main courses and three pints of beer/cider and the total came to around £65 - so pretty good really. One small point: I would ask the chef does everyone like vinegar on their salad? Do you think there may be some people who perhaps might not like it? If so, why do you put it on without asking first? I hate vinegar yet my salad came smothered in it - the young waitresss was very apologetic and I said it was fine as I'd offloaded it onto my friend, but, you know, why ... ? Anyway, apart from that, a very nice and good value meal.

We have dinner at the wellington at least once a month and have always be happy with the food and service. Unfortunately the last time we visited we had just finished our food when one of the waiters approached us saying she had a large party coming in and she wanted the table, we said that was fine we were leaving soon anyway, she the responded saying “ no I need it now you need to move now” this seemed very strange but my husband was very nice and said that’s fine.. we then found ourselves standing at the bar with drinks in hand and two kids in tow. I have never experienced such bad customer service, and very strange behaviour!

Had a lovely Sunday roast, super cosy pub on a rainy winters day :) . Food was yum and portions were perfect. Our waiter, Eddie was so polite and helpful!

Great service from Eddie! Had such a good vibe and the best Sunday roast I’ve ever eaten. Definitely recommend going here.

Unbelievable lunch, best we’ve had so far. Eddie with the German Moustache behind the bar was brilliant and helpful on arrival and the girls taking our orders were polite and couldn’t do enough for us. The actual food was divine as I’ve said above probably the best I’ve had in and around Bristol and we will definately be returning

Lovely time tonight dining at the Wellington. Our waitress Cecily was very attentive and super friendly. Steak was mouthwatering.

Nice cosy spot for a lovely meal. The beer selection was great and the food (we had calamari, garlic bread and 2 steak and ale pies) was delicious. Ava, our server, was lovely throughout the eve.

Delicious Sunday roast, friendly and attentive service, and lovely family atmosphere

The food was absolutly amazing. I had pork and it was presented beautifuly and was delious. My friends had steak and it was cooked to their specific requests. The service was okay, could have been a lot better as there was only one waitress, poor girl. Seems there should have been more staff especially on busy times like a friday night. Will definitely be back for the food. Hats off to the chef.

Asked for 1 scoop of ice cream got 2, asked for chips with my pie ,it turned up with mash potato, when I questioned it I was told it did not come with fries.? Why not tell me this when I ordered? A child's box drink you can buy any where for Around a pound cost £2.50. Will not be eating there again.

Food was great steak was done exactly as I asked it to be done atmosphere was good service was good really enjoyed the night will defo be back

Stayed here for 1 night for sister's party nearby. Lovely big bar, tvs and pool table. Menu good variety but some dishes overpriced. Rooms were a mix of quality and not so much: bathroom plus shower gels etc, beds, air con heating, tea n coffee facilities great but cleanliness and tired decor. Pleasant staff.

We were a party of four - waited nearly an hour for our roast - not the best I’m afraid Would like to have been told they had a special on a bottle of wine. Would have had this instead of two glasses. Shame as it’s a local pub for us.

Not great. Took 20 minutes to get 2 pints of Guinness on Sunday evening. Bar manager was drunk again maybe the 5th time we have seen him behind the bar slurring and annoying the other bar staff. Have not tried the food was going to be our new local as we have just moved to the area a month ago from london but will find another local with better service and better professionalism.

Visited Sunday 7th January for roast dinner. Service was good from the one person who was covering the eating area, but they needed more serving staff. Especially for a Sunday afternoon, it was very slow. But worse, when we arrived for our booked table, we were told no roast meals were available as they had run out of vegetables(?!) and we weren’t offered complimentary drinks or discounts or voucher for future visit. Ended up having burgers and fish and chips as only food available. Won’t be rushing back for Sunday roast

Had a fab stay at the Wellington. Our hostess was friendly and really attentive, even gave us some gloves to beat the cold. The only Thing that let me down was the way the Guinness was poured by one of the bar staff. Apart from that. It was a perfect stay

this place seemed promising but turned out for the worst. we are disgusted by the service received today, we went for a sunday roast and it wasn’t great. first of all we were sat down and had to wait a whole 15 minutes for a member of staff to approach us with a drinks order, after getting their attention. drinks were forgotten about and server continued to serve tables, all whilst looking at our table feeling as if we were being ignored. our food arrived and it wasn’t the best, the meat was dry, roast potatoes and carrots were raw with an unpleasant taste with overseasoned gravy with clumps in it. we had no checkup at all from any member or staff, we noticed they were looking at us and we felt very uncomfortable as it was clear we were being ignored. finally after finishing and server cleared our plates, we brought up the issues recieved and he simply didn’t care, and basically slamming the bill on our table. all of this without an apology from any member of staff. we are just disappointed with the service received today

Appalled at the service i received today, first of all our drinks order was forgotten about. No staff came over to us to check up on us through out our visit had to keep calling staff over as they were actively avoiding our table. after the drinks incident no staff came to our table but were seeing other tables even though it wasn’t that busy as there were 3 members of staff and only 4/5 tables seated. The food was not great, meat was really dry and had NO staff for a check up to explain what happened, only when staff came to clear plates i said about the food and all i got was staff making comments under their breath and weird looks at me which was unnecessary due to the service received. Tried to get staff to come over but would always look away. Then when we got the bill, the receipt was just chucked on the table. None of this was necessary as we just wanted our food and decent service.The whole time we was here we didn’t receive any apologies despite trying to raise the issue to staff just made out to seem like we were being difficult customers!