@ The Well in Bristol, City of

Great idea! Was in Bristol for the first time in quite a few years. Popped down Gloucester Road and wanted to have a late coffee. Wonderful idea to combine a Launderette and a Cafe. Highly recommend the soup!

After traveling for 10 days, we needed to do a bit of laundry. Found At the Well, where we we able to have a cup of coffee and a bite to eat while waiting for our laundry to finish. The staff were very friendly and helpful. The food was excellent. And now we have clean clothes to get us through the rest of our trip!

My washing was mixed up with somebody else's washing. It contained 6 items which weren't mine including a pair of female knickers, I'm male and it's a good job I haven't got a partner, pritty disgusting If you ask me. Also, dropped of on Saturday, collected on Monday, it was ready on Sunday but they didn't text me (they said they would), they tried to charge me the 2 day turnaround rate of a staggering £17. Avoid this place, Waeshous just up the road charge £13 for collection on same day and the service is much much better. The place was OK with previous owners/staff have all changed and its gone dramatically down hill.

Lovely little cafe with great food options and good coffee. The little details really make it, like the cute vintage shop style decor and the delicate crockery. Great place to come out for brunch or sit and work for an hour. They’ve done a great job with the outside space as well, despite the road being so busy. Almost didn’t want to review, as I still want to get a seat when I come!

Quirky, community cafe and laundrette. Flavourful coffee, fluffy and delicious pancakes with bacon, maple and blueberries. Really lovely breakfast.

Loved the breakfast and service was good too. I only wish that I lived locally as if be returning often. I'd recommend the poppy seed pancakes.

Quirky and cosy cafe with great staff, very friendly and personable, good prices (very good!) For the high quality food you recieve its a steal. Has become our regular when we are looking for food around the center. Will always come back.

Coffee is great, food is tasty and personal is very friendly. 5 stars from me. Oh and you can wash your clothes here too. And print a document.

Cute place but the coffee was basic & the service was just ok. Menu looked lit so ordered an open sandwich for £7, which was just a glorified piece of toast with sprinkles of feta and a handful of rocket. I guess it’s more pricey as they source from locals which is a plus, but £7 for one slice of toast with salad was very underwhelming & I was still hungry x

Came here for my friend’s birthday for pancakes. We waited over an hour to receive a very awkward/ bordering on rude apology. It wasn’t even that busy so it seems odd that it too so long - we weren’t even offered tap water. Pancakes were fine but they weren’t worth the hour wait.

Lovely pancakes. Never experienced a cloud coffee before. All I can say is WOW! Staff lovely and friendly. Food delicious.

We called 'At the Well Cafe and Launderette' for Brunch on Wednesday. It offered some interesting seating on the pavement, just off the main Stokes Croft road, which is noisy, dusty but a great place for people watching. The Menu consisted largely of American Pancakes with various toppings as well as other, more traditional breakfast fare. I chose the Transatlantic Pancakes (Mushrooms, Scrambled eggs, streaky bacon all covered with “A liberal dousing of Maple Syrup”) £8.50. Sadly I was disappointed. The Pancakes were thick and heavy. Though they tasted good they were a bit stodgy which meant they needed lots of additional flavours to go with them. The streaky bacon hit the spot but mushrooms and Scrambled eggs didn't, they were too bland. The Pancakes were described on the menu as 'light and Fluffy' but I'm not sure I would have described them as such. Sorry Guys. My Sister made a better choice going for the American Pancakes with Bacon and Blueberries at £7.50. A pound cheaper but I cant think why ? Unfortunately they were a bit 'frugal' with the Maple Syrup, even serving it in tiny hand made clay jugs. My wife went for her old Favourite. Poached Eggs on Sour Dough. Here's where I get on my high horse because I just don't get Sour Dough Toast. It is always too crisp for me and almost always cuts my gums to pieces. There are some great artisan bakers making fabulous bread (there is one not 20 yards along the road where we bought Croissants and a lovely fresh loaf) so why not offer a choice? But Jaki loved hers and was extremely satisfied. We ordered Tea and Coffee (in a Cafetière) but they forgot to bring any cups, then there were no spoons and finally, I had to ask for Sugar. All trivial but you expect places to get these simple things right first time ? There was no issue about social distancing as we were the only customers initially though by the time we left, there were several groups of people seated inside and out. No one was using the Launderette facility whilst we were there which is a shame as I would have liked them to be busy. I did wonder whether the smell of Laundry went well with food? Service was acceptable without being exceptional, polite but lacked any intimacy which these niche places often have. The Bill came to about £14 in total because we got some discount through the Eat out to Help Out scheme which meant it was good value for money, but had we paid the full price, I might not have been quite as pleased. £8.50 for a few pancakes is, in my book. expensive. So if you need your smalls washing and you want to eat at the same time, this might be a good call. I suspect there is more work to do on the business model but I wish them well and despite my reservations about the pancakes I would go again and we did enjoy our visit. If only for the people watching.

At The Well is a perfect little cafe in such a great location. The setting is cute and cosy. The staff were friendly and the food and drinks were delicious. Couldn't fault a thing, I will definitely be returning. As drama students creating a short student film, we got in touch with 'At The Well' to see if it was possible to shoot a small scene at there location. Ellen and the team couldn't have been more accommodating and filming went very smoothly.

Food, coffee and staff were lovely. We were also allowed to film a scene for our short film for our univercity course. Very much appreciated. would reccommend to anyone.

Quirky cafe with a laundrette tacked on, lovely food like pancake stacks with blueberries and avocado with eggs, highly recommended!

Vine aquí con un amigo para el desayuno. Ambos pedimos huevos verdes y jamón; mi amiga cambió su tocino por frijoles horneados caseros que pudieron acomodar fácilmente. No he comido cebollas y chiles junto con comidas anteriores de huevo / aguacate / tostadas, sin embargo, estos fueron bienvenidos y deliciosas adiciones a una comida normalmente estándar. La comida era absolutamente deliciosa, y valió la pena el precio que pagamos (7. 50).El personal es muy amable y servicial. El café en sí es encantador y acogedor, con una decoración hogareña y ambiente.Sin duda volveremos a visitar de nuevo!

He estado aquí dos veces ahora. El ambiente es muy acogedor. El personal ha sido realmente servicial, cálido y genial para conversar también. Su comida es increíble por lo razonable que es el precio. Además, si obtienes una taza de té, vienen con una rica galleta de té (lo que me alegró el día). Si estás aquí para lavar tus paños, venden detergente en polvo y tela más suave, con una selección de bio y no bio, mis paños olían muy bien. bonito. Gracias de nuevo por su negocio chicos!

A cafe and a laundry combined! What a good idea. Lovely breakfasts and smoothies, laid back vibe and friendly staff. We cane twice over our weekend away as we liked it so much. Non pretentious and great to support a non-chain business.

Después de haber viajado por el sudoeste durante 2 semanas para lavarnos la ropa a mano, nos complació encontrar una lavandería bastante cerca de nuestro hotel. Lo que no esperábamos era la experiencia positiva que tuvimos al lavar la ropa. Totalmente desconocido con el funcionamiento de las lavanderías, el personal era amable, servicial y amable con dos personas despistadas. Tomamos muy buenos cafés mientras esperábamos que lavaran la ropa. La oferta de comida era muy tentadora, pero después de desayunar, no podía justificar pedir nada. Gracias a las damas por una experiencia tan agradable.

Visited this morning to use the laundrette actually. Had a coffee, tea and a cookie at the same time and quite enjoyed what I had to eat. The staff were very helpful. Best wishes in the future, Alex

Understated and lovely. Kind people. A computer that you can print stuff from. Machines you can do laundry on. And a nice space to hang out in. Also, delicious brunches and drinks. What's not to like?

I always go here for last minute printing and a smoothie the staff are super friendly and helpful it's got a great atmosphere, I would definitely recommend it! X

Necesitábamos secar algo de ropa más rápido hoy que dejarla en un estante, así que nos dirigimos a At The Well. Fue una experiencia de lavandería eficiente con un personal realmente amable y excelente comida. El pan sin gluten también estaba disponible, lo que era bueno para mí.

Hacía tiempo que quería ir a probar sus famosas Trasatlantic Pancakes y si son tan famosas es por una razón: están de vicio! No puedes dejar de comer y a la vez no quieres seguir comiendo para que no se acaben. Eso sí, hemos tomado una ración entre dos, son generosas.

Este café / lavandería es una joya humilde en el corazón de Stokes Croft. Acogedor y acogedor, es perfecto para el invierno que calienta el café en un día frío o una limonada casera helada en aquellos días en los que simplemente necesita refrescarse y relajarse. Tome su computadora portátil y haga un poco de trabajo mientras tira su ropa en las lavadoras y secadoras discretas, mientras disfruta de unas deliciosas tostadas francesas y arándanos, panqueques estadounidenses caseros, o tal vez un sándwich de pescado regado con su legendario chocolate caliente hecho en casa y malvaviscos. Síguelo con un pastel que estaría feliz de adornar la mesa de guinga en cualquier desafío de Bake Off y tendrás un ganador. Un gran café familiar que te atraerá una y otra vez.

This laundrette coffee shop is a cosy nice place. I went for a quick coffee but I stayed as the place is very nice. I order their "home made blend coffee" and was delicious. The staff is also very friendly. I surely will go back.

Este lugar es cuando necesito panqueques hechos profesionalmente.

He estado aquí antes y he encontrado que la comida es bastante sabrosa. Mi última visita fue una experiencia increíblemente lenta. Nos tomó 20 minutos para que aparezcan nuestros licuados (notamos que se usa el envase de jugo concentrado) 50 minutos para que aparezca mi BLT simple y 1 hora para mis amigos tostadas francesas. Demasiado tiempo para las ofrendas. Una explicación o disculpa de que hubo una demora habría recorrido un largo camino.

Mientras viajaba aquí desde los EE. UU. Por negocios, mi equipaje tenía gasolina derramada por todas partes. No pude usar ninguna de mis ropas. Encontré este lugar que estaba abierto los domingos no solo para tratar de lavar mi ropa, sino que también obtuve un excelente desayuno. Resultó una mala mañana en una agradable.

Los panqueques son deliciosos, y varios desayunos con huevos tienen una buena relación calidad-precio. Hacen ofertas de comida / bebida combinados que son realmente útiles. Hemos cambiado de casa dentro del área y no tenemos lavadora, ¡así que ha sido un salvador! Will / have pop in aun cuando tengamos una lavadora!

Went here for brunch - got the egg, bacon & maple syrup pancakes along with a coffee. Very tasty, generous portion sizes and a lovely atmosphere.

Si no tuviera una lavadora y tenían una máquina de café, ganarían mucho negocio fuera de mí.

When traveling I need to find a laundry on long trips. This is a cafe and a launderette! Great idea. Breakfast, tea, coffee or a light lunch while waiting for your wash. Quality teas and coffees, helpful folks.

Tengo que admitir que antes de probar este lugar que toda sospecha que la lavandería/cafetería/imagen tan impresoras puede ser un intento de cubrir una fundamental falta de calidad en lo que respecta a la hora de la comida. Me sorprendió gratamente cuando mi desayuno resultó ser de primera categoría. Tuve la tortitas con bacon y arándanos. Las tortitas eran perfectamente claros y suaves. El tocino cocinado tan, fresco pero no quemados, dando sólo lo suficiente como para aún ser descrito como la licitación. Incluso los arándanos, que siempre son un poco una lotería, eran tan dulces y jugosas que quieras. Básicamente no lo puedo recomendar lo suficiente. Sigan con el buen trabajo.

No sólo un físico! ! Encantador y acogedor café. Fuimos con unos amigos y tenía la tostada francesa, y huevos con los soldados. El personal era encantador!

Me encanta este lugar. He sido un cliente habitual durante unos cuantos años. Este es el lugar donde hice toda mi ropa.

Durante el desayuno de esta mañana me preguntó si quería cualquier condimentos. Mi solicitud para Lea y Perrins Tabasco o se encontraron con un rollo de los ojos y comentan que sólo hicieron "normal" - un poco de condimentos brusco dado que acababa bifurcada de...

Estar justo enfrente, este es uno de mis lugares para ir a un brunch los fines de semana, pero ofrece mucho más que comodidad. Los panqueques panqueques americanos son transatlánticas y exuberante que no quiere una pila de panqueques gruesas cubiertas de tocino, el sirope de arce y todo tipo de obsequios?

Went there for brunch with my boyfriend. We both ordered the transcontinental pancakes which were delicious, although the scrambled eggs weren't hugely flavorsome.The milkshake I had and the smoothie he had were both also delicious. Would definitely recommend.

Had the "transatlantic pancakes." Amazing! Huge portion, pancakes and bacon perfectly cooked. Atmosphere is laid back. Lovely relaxing brunch.

I went here for breakfast / brunch. Initially we thought it was a good find, looks cosy and trendy quite well presented. Tried to order some coffee, the girl at the counter wasn't sure if I needed to order coffee at the counter or at the table, so she asked someone else and she wasn't sure either, so I asked how all the other customers cot thier coffee and she said that they ordered it at the counter, so I suggested that I might do the same. Food ordering was cumbersome, there were 4 of us and 4 of the same breakfasts ordered, only 3 arrived so 1 of us had to eat alone. There wasn't many customers, but they seemed to be a bit overwhelmed. Quite expensive, and a odd menu.

Myself and my husband have walked past this place for the last 6 weeks as we have been attending a course on Gloucester Road. On our last day of the course we thought we'd pop in and give it a go. We didnt do any laundry so no comments on that side of things, however we LOVED the food and atmosphere it was great! Even though we dont need to go here at the weekends anymore we will most probably pop back up to enjoy this place again!

We go here reasonably often, both to use the launderette and to eat and whilst the food, drinks and facilities are generally very good, increasingly it seems that the levels of service are frequently sub-par and are letting the whole establishment down.I have noticed over several visits below-average customer service, this is not an isolated incident :(On more than one occasion we have been served cold or tepid drinks (and food!), as they have been left on the counter after being made and not brought promptly to the table. A recent visit has highlighted the service levels in my mind and prompted me to leave a review, rather than to continue to give staff the benefit of the doubt as I have been doing as I now see this a pattern of poor service which seems to be escalating and could be simply and easily rectified by management with some staff training (or retraining) in basic customer service.On a recent visit, I was served a drink forty minutes after I had ordered it. I came in, was seen fairly promptly and ordered a drink, then went and took a seat. The three members of staff on duty seemed to be mostly preoccupied with doing service washes, which is not an unusual situation - two staff members were offloading the same load from the same dryer, chatting and away from the counter, with no-one covering food and drink and customers taking a while to be served. I gave them the benefit of the doubt, I acknowledge that sometimes people are busy and I'm not unreasonable, so I settled in and started reading my book, sure that my drink would arrive as soon as was possible. I then overheard/witnessed a long conversation (ten minutes plus) between one staff member and someone I had assumed was another customer, however it soon became apparent that this was in fact a personal friend of the staff member in question; and they were making plans for later that evening. Slightly annoyed by this, as it was now twenty five minutes after I had ordered and still I had no drink I politely waited for the conversation to end, at which point another customer entered, ordered tea and had it made and served to them immediately. By this point it was thirty minutes since I had ordered (I had a load of washing in the machine so I was hyper-aware of the time passing) and so I enquired politely whereabouts my drink had gotten to, there was a 'whoops' from a member of staff and an assurance it was coming. It arrived ten minutes later (after another machine had been emptied and a table cleared) making a total of forty minutes since ordering.Three issues (from someone who has worked a long time in the service industry):1 - when you have two jobs to do (service washes and serving customers) and two members of staff available, maybe one staff member should work one job each, as for example unloading a washing machine is not drastically sped up by two people doing it simultaneously.2 - A simple ordering system would ensure my order would not have been forgotten about - I appreciate that your tablet is shiny and a nice alternative to a traditional till, but there are paper-free alternatives to the classic 'receipts in a row' system used by almost every restaurant and cafe for the past few decades to ensure orders are not neglected or forgotten about.3 - When you become aware that a mistake has been made, you should stop what you are doing rectify that mistake immediately, not carry on and sort it at some point in the future.I genuinely hope that the service levels can pick up in response to this review, as on the whole I do enjoy @ The Well but I come away each time slightly perplexed or annoyed at how it is being run :/ I don't think necessarily the customer service is 'poor' (as defined by this website) but it is certainly below average and hence it has to be a 2 rather than a 3, sorry :(

Popped in for a quick breakfast after the place we were planning to go turned out to be shut. A good shout - the food we had (French toast with bacon, eggs and mushrooms on toast, peanut butter and banana bread) was all delicious and very reasonably priced. Good coffee too - liked the little egg timer to tell you when to plunge! Would definitely visit again.

Good number of washing machine/dryers for a reasonable price with good service wifi, a number of books to peruse whilst you wait and excellent food. Go for the blueberry pancake with bacon. om nom nom. Also the drink they cannot name is delicious (used to be called butterbeer but renamed for copywrite reasons).

I've recently had a series of business meetings in Bristol and chose "@ the well" to dine at lunch. Stokes Croft boats many cool cafés, but I think "@ the well" typifies the area and is the highlight.On my first visit I was very impressed with the friendly service, quality food and and drink, and the positive vibe within the cafe- I had american pancakes with bacon and eggs, with a cafetiere for one- all excellent.I have since taken my colleagues there and have been met with the same qualities each time, exploring the food and drink menu. Lunch @ the well is now a regular on my Bristol itinerary!

I had a cranberry, brie and bacon Panini. My Panini contained a satisfying ratio of filling to bread, it was toasted to perfection and served with a smile. To drink I ordered a chai latte, I have ordered this many times from this establishment and yet again it was glorious, much better than anywhere else, including the major coffee café chains. The chai latte, at @ The Well is a comforting, velvety, spiced cup of joy, it is something to be savoured. The person who accompanied me had a bacon sandwich which they said was extremely satisfying, the bacon was well-done but not so much so that it was dry, the bread itself (my companion ordered white bread) had a pleasing texture and was tasty enough to eat on its own. My friend had a pot of English tea which they informed me was spot on and refreshing. It pleases me to have found a café that produces consistently high quality food that is not fussed around with, but flavoursome and well executed. This café has a local community atmosphere that makes you feel comfortable and good natured, it is relaxing to sit down and watch what is occurring on Cheltenham road as well as in the venue itself. I find the staff helpful, welcoming and efficient. I will keep returning.

We are travelling around the UK. I usually dread washing day as we end up bored in a laundrette, feeling as if we are wasting our day, and often with poor results from the machines.Well, what a pleasant suprise to find this little gem of a place. Reasonable pricing for the machines.... That actually work. Really friendly staff. Excellent single-estate coffee press. Fabulous homemade lunch. Really cosy atmosphere. Great change facility for babies in the bathroom, and plenty of books toys to keep the little ones amused.Thank-you for making laundry the highlight of our day!

A very friendly café, laundrette and internet café. I went here for lunch with a friend, who is a coffee fanatic and they had a choice of bean, they said the coffee was sublime. My friend had a Panini with salad on the side that they said was one of the best they have eaten. I had the pancakes with butter, maple syrup and blueberries all I can say is mmm.... yum, they were divine the best I have ever eaten. I had an iced chai latte and the spicing was spot on, sweet but not sickly. It is a very relaxed environment to sit in, the sort of place you can have a drink and read a book. If I lived in Stoke Croft I would visit the well every day. As it is I can see myself going there for a return visit.

You can do your laundry and there are computers and a colour printer.Friendly staff.Nice place to hang out. Can get some work done if you need too.I hear it has good coffee too.Plenty of space for bicycles right outside.Slightly more relaxed than some of the more hustley bustley places in main part of Stokes Croft

Very cute and handy one stop shop for good food, laundromat, and internet and printing. I did have a computer that malfunctioned and popped up saying it had a virus but I used them previously with no problems. Very well priced if printing a lot of pages :)

I regularly do my wash here, unlike the laundrette up the road these guy's use hot water to wash clothes. Wash comes out clean. Fantastic food and drinks, a lovely homely atmosphere.This place Is a wonderful asset for the local community exactly what Stokescroft needed.

Great place! This is a great cafe with a fantastic atmosphere. It's friendly, cheap and serves delicious homemade meals. I spent a whole day working in here and made good use of the free WiFi. The staff were very friendly as were the patrons of this little cafe. As a side business, they have laundry machines but these do not affect the vintage feel that this place offers.

This is a great place to eat, do your laundry, check your emails and print off the pesky boarding cards. The food is home cooked, fresh and tasty. My absolute favourite thing was the fish-finger sandwich which I would often nip out during my working day to partake in. The coffee is great and the little egg timer ensures its brewed properly, but the tea and chai latte is also worth a try.Been visiting this place since it opened and never been disappointed and the staff are absolutely fantastic.

Really nice, quirky cafe / laundromat. Freshly cooked food and a cheerful friendly staff. The breakfasts are amazing value. Soft boiled egg with soldiers was Yummy

This is one of my favourite places to come on a day off either for a leisurely breakfast or for a cup of tea an a brownie. It's one of the few places in the area where you can get a nice breakfast for under a fiver. The brownies are moist and the pancake breakfasts are delicious. I recommend pancakes, scrambled eggs, mushrooms, and maple syrup for the veggies. It manages to look really funky without being pretentious. All the staff are friendly and there's a real sense of calm in here. Also every cup of tea comes with a biscuit!