The Weeping Willow in St Edmundsbury

Thank you all for making my daughter's 18th birthday celebration meal so special. The entire family had a fantastic time in the raspberry room. The service overall was brilliant, very attentive and friendly staff and the food was exceptional.

Just a little bit slow on service.

Weeping Willows is, without a doubt, one of the best dining experiences we’ve had in Bury St Edmunds. From the moment we walked in, we were welcomed by a warm, cozy atmosphere and genuinely friendly staff who made us feel at home right away. We started with two starters—the crispy squid and the croquettes. The squid was perfectly cooked, crisp on the outside and tender inside. The croquettes were rich and creamy with a crisp golden crust—absolutely comforting and full of flavour. For mains, we had the pork chop, sirloin steak, and rump steak. All three were cooked to perfection. The pork chop was juicy and well-seasoned, and both steaks were tender, full of flavour, and served with generous portions and great sides. You can really tell the ingredients are fresh and of high quality. We couldn’t resist trying both desserts— sticky toffee pudding with vanilla ice cream, and the affogato. The sticky toffee pudding was warm, gooey, and indulgent, perfectly balanced by the cool vanilla ice cream. The affogato was a lovely mix of bold and rich taste —simple, elegant, and satisfying. Overall, Weeping Willows delivers an outstanding dining experience with great food, warm service, and a charming setting. Whether you're out for a casual dinner or celebrating a special occasion, this place is well worth a visit. Highly recommended. We’ll definitely be coming back!

Great menu good drinks choices and excellent service

Lovely private pods, which were very peaceful, clean and tidy, and even had a little 'garden' to enjoy. Very spacious inside, lovely comfy bed, clean and fresh bedding and towels. Gorgeous complimentary toiletries, and very quiet pods. The breakfasts, both cooked and continental where the best ever (and we've stayed in hotels all over the country!!). Overall a very hard to beat experience and a highly recommended place to stay - thank you!

Wife and I went for Sunday lunch. I knew it going to be good the moment I drove into the car park as it was rammed. Great service, superb food with a great wine selection. It’s a real skill to serve consistently good quality food. The weeping willow nailed it

We had Holly Lodge. It was quiet, comfortable, clean, and roomy. The staff were excellent and friendly. Parking is good. Would love to stay again.

Have eaten here in the past, but a long time ago. This visit was just drinks and some chips. Staff were excellent on a busy Saturday and found us a table although they were fully booked for meals.

Fabulous feel to the place. Obviously in the middle of nowhere but that's what I prefer, great walking area.

Great food in a lovely environment

It's a lovely environment with a buzz within the restaurant. Staff so lovely and friendly (it was very busy) This was our second time (both either friends who hadn't been before). Both couples want to visit again. We certainly will, albeit it's 1hr and half away

We can always rely on the Weeping Willow for a relaxed meal, quality food and some good wine. We’ve been for both special occasions with friends and impulsive last minute burger in the bar with our dogs when we don’t feel like cooking. There’s a real log burner with sofas, a casual area in the bar with tables and a formal restaurant layout too. In the summer we’ve sat outside with the dogs as well. There’s fact it’s dog friendly makes a huge difference as we can have a beautiful meal without needing to leave them at home, but equally if we want special time together, the dogs that are already there are so well behaved you don’t notice them. Sunday lunch is a must - but do remember to book. And if you book - do remember to ring up and cancel if you can’t make it, as the rest of us want to use your table 🙂

Had a great last minute stay at The Weeping Willow. The cabins are so cosy and love the furnishing and style of the rooms. The view was stunning and we really enjoyed watching the sunrise in the morning. All the amenities were great, good coffee and lots of choice for tea in the morning. The bed was really comfy. We opted to have bar food which was great. There were plenty of vegan, vegetarian and dairy free options. We both loved the Padron Peppers and the triple cooked chips. The pub has a lovely cosy vibe and the smell of the wood burning in the fire was lovely. Would really recommend. We booked a stay including breakfast which was a classic fry up. Beautifully cooked with quality ingredients. It was a brilliant stay.

Just perfect. The scotch egg was amazing 👏

Roomy eatery with a pleasant ambience. Very novel venue choices which will please the adventurous diner.

Excellent food, decent service as ever!

My family visited The Weeping Willow in Barrow last week for a lunch time meal. We found the service to be very slow, although the restaurant was not busy. I ordered the pork belly & the portion was very small for £22. I had trouble finding the mash hiding under the meat. The vegetables were almost non existent. We ordered sticky toffee pudding, £9 each with a dollop of icecream the size of a large teaspoon. When we came to pay the bill we realised they had added on a service charge of over £17 which I think was excessive. We won't be returning unfortunately but the area is very nice.

Excellent 4th visit with my girlfriends. Excellent location, lodges, restaurant, pub and most importantly the staff were brilliant as ever. Already booked again for June. Thank you. Hannah

Great half way lunch location to catch up with a dear friend.

Having visited twice in summer 2024 & thoroughly enjoyed the lunch menu, we decided the Weeping Willow would be a good place for a spot of lunch to celebrate a family birthday - what a mistake! The menu choice was poor, either main meals or very small bar snacks - no sandwiches or baguettes or similar. The burger was quite frankly a rip-off - tasteless, with a large slice of very cold tomato served straight from the fridge. The batter on the fish was quite oily. The first pint served had to be returned as it was vinegary. The service also was sadly lacking in attention. Will not be going back in a hurry!

Great food. Kitchen staff let down by front of house. As a frequent user of the WW I can tell you this is now the standard and not a one off. More worrying for the CG is that money is haemorrhaging out of the bar as people leave or don’t get served. Great name for your app though “ about time” as that’s what we say when we get served. 🙄

I’ve visited a few times and had a lovely experience every time. This time we went for a valentines lunch. The only hiccup was the valentines special menu wasn’t printed ahead of the service? We had to request it, and the tables around us hadn’t been given the specials either. We ordered the beef wellington sharer meal and it was delicious. Highly recommend!

Great friendly and professional staff, excellent Sunday lunch, we enjoyed it thank you.

Had a great breakfast, would highly recommend the site, the restaurant was superb. Great food, spot on decor, definitely want to come back. Dogs and people friendly. Service slightly slow at the end (getting ready for a busy lunch service hence 4 rather than 5 stars, will come earlier next time)

Sadly a disappointing experience. Firstly the music was initially too loud so people needed to shout to be heard - not great for a sit down meal, and secondly the food wasn't up to scratch. Mainly this was due to the very poor chips, which were anaemic, undercooked and very stodgy - not at all crisp. This was reported to the waitor, but no further action was forthcoming. For a £200 meal for four, this also was most disappointing.

What a beautiful venue! First time visiting and definitely need to come back! Absolutely stunning.

Friendly and approachable staff, food is always excellent and well priced. There really is no negatives.

Tempted out to a mid-week lunch by the January Sale menu we we're both really pleasantly surprised. The dinning room was busy with a good atmosphere, service was spot-on and the food quality was excellent. Will definitely return and continue to explore the Chestnut range of venues. Many thanks.

lovely overnight stay, very spacious modern room and great food

Went for Sunday roast today after having previously been for an evening meal. The restaurant is beautiful with an open view kitchen and dining seating is in a large glass conservatory style room looking out to a beautiful garden area. Staff were very lovely, it was very busy and they were attentive and very friendly. Unfortunately our drinks order was miscommunicated to the bar so we had no drink til after our starters however I must say they were very apologetic and removed the drinks from our bill. These things happen and we were pleased with how the mistake was rectified. The food was gorgeous, we had the full 3 courses as we just couldn’t turn down trying a pudding when the first 2 courses had been delicious. Very fairly priced and a great spot! Will definitely return!

The manager Sam was very professional and listened to all of my customer needs for a private event I had here. The raspberry room could use a different color paint and furnishings it throws the whole country vibe off in other areas that are beautiful.

We had a family party at The Weeping Willow and had such a fantastic time. The staff were all absolutely amazing, friendly and so accommodating. The food was delicious and everyone loved it. Thank you so much for having us!

Service was extremely slow, which was a bit of a cheek giving gratuity was built in to our bill. From the time we sat down (which was after our reservation time) it was almost 1.5 hours before we got our main dinner. Then it was lukewarm. While we’re waiting, there was a family with two screaming toddlers throwing their toy cars, in fact a car was thrown at a table and almost hit the older gentleman at that table. I even witnessed the restaurant staff looking over at that table and they didn’t do anything about it. It made everyone’s meal and experience very unpleasant. So overall not a good experience at this restaurant!

We went for a family lunch with a 2 year old and a baby. Predictably the toddler wasn’t that keen on sitting waiting patiently, so we perched on the kitchen bar to watch the goings on. The kitchen staff could not have been more welcoming and kind. Without stopping the remarkable ballet round the kitchen preparing and presenting a plethora of wonderful looking dishes, they were kind and entertaining to us both. They went on to prepare a bespoke lunch made of elements requested by my granddaughter, she ate almost every morcel. No chicken nuggets for us!! The chef asked her what her favourite icecream flavour was - then made it!! What stupendous service! All of this was not at the expense of experience of the adults. We all hugely enjoyed our meals, and will certainly be back soon. Thank you and well done to everyone at the Willow Tree!

I Love this place. It's close to our home (we live in Cambridge) and it has a wonderful atmosphere. The staff are lovely and friendly. The service is very swift and the food is amazing.

I can't speak on the quality of the accommodations as I only stayed during the day, but the staff are great with dietary requirements and welcoming to queer patrons. The location is a little inconvenient and there isn't a huge amount of parking space, but it's a beautiful building with a lot of tables and a great function space.

So lucky to have such a great pub in our village. The January menu is such a great deal and we really enjoyed it. Great service and lovely food

Excellent food at this fantastic pub!

We had an amazing stay, Thank you! We felt welcome as soon as we walked through the door. Amazing hot tub, amazing food and friendly staff. We will definitely return!

We have been pub and all the others in the chesnut group a few times and they’re generally a reliable booking. I think this is our third stay in The Weeping Willow. Generally they are great but on this occasion it was quite average. I don’t think it would prevent us coming back because it was probably due to the time of stay (tail end of the Xmas break) so they were probably struggling with staff or manager holidays. The breakfast we got really wasn’t good. The muffins were so hard our kids couldn’t eat them and the toast was like a biscuit. We were the first in the restaurant for breakfast but mysteriously they ran out of orange juice after the first order. Our room was lovely as always and the bedding was all beautifully soft and the room was clean. Unfortunately no one came to clean it after night one, which meant one of the bar staff had to come down and restock the cups and do a quick flash clean of the toilet. Dinner in the bar at night was great and the staff very accommodating as always. Friendly and great service. We would still come back because the lodges out back are perfect for families with small children, but on this occasion I think neither the cleaner or chef wanted to be there (certainly for the breakfast shift) and as a result the service was sub par. Not the usual high standards

The Willow Tree is undoubtedly the best pub/restaurant in the group, and we have tried them all. All other locations should be sent here to learn how to provide excellent customer service and, more importantly, consistently cook and present food well. Quality and presentation are everything.

Thank you for a wonderful start to 2025. We had a great time and were well looked after. The food was delicious and the staff were attentive but not over bearing. One point which was nice, was we sat by the fire for coffee and wood was immediately put on the fire to make it extra cosy. A nice touch. We didn’t stay so cannot comment on the rooms but the restaurant was fabulous.

We’ve been to The Weeping Willow many times, normally being very positive about our experience, even on this occasion deciding to stay in one of the lodges. The overall service seemed slow, firstly at the bar to collect the keys, and when returning to buy our pre-drinks. Once we were at the table, again, the service seemed slow. We ordered food, with four of us (six attended for food) going for steaks. The steaks were quite tough & the triple-cooked chips were undercooked. Again, getting extra drinks was slow, needing to actively gain the attention of the staff, instead of being asked. We stayed in Maple lodge, which on the face of it looked lovely. Overall our stay experience was okay, but things like the sink was partially blocked, not clearing when the tap was on, plus the bathroom brush was missing and rusty. In summary, it seemed a bit unloved, needing tweaks to enhance the stay. All said, we will return, but expecting things to be better, hoping this was a lower than expected 24 hours.

Service, food, attention to detail excellent.

We had food early Dec on a Friday night. Fish & chips and Rissotto woth some sides and we shared a pudding. Service was good and food good. The restaurant is atmosphere and surroundings are good too.

Overall it was Okay. Very pricey food but it was okay. The acoustics were a little unpleasant as it’s extremely noisy when you have a large group at the bar shouting at each other to be heard. The noise felt like a night club at the bar. The only observation I would make was considering the size of the bill, the staff lacked empathy and the customer service was not so good for such a nice place. I travel a lot and visit plenty of restaurants and good old fashioned customer service makes a huge difference. You cannot just rely on good food and very nice surroundings. Undoubtedly, the Weeping Willow is a very impressive place. Shame really because I can see they have invested a sizeable sum in making it look fantastic of which it does. I would recommend this place as this was only my experience. Hopefully the management can read this and make a few changes in the customer service. 😊

Lovely setting and ambience, food all out on time, well cooked, tasty and piping hot. Very busy as expected being weekend before Christmas, but service very good. Would recommend highly

Stayed here for the night in one of the lodges on the weekend. Great stay here, the rooms were spacious, cozy and clean. Went for dinner and drinks in the restaurant and the food was lovely. Definitely recommend the onion bhaji starter! Customer service was great. Will definitely be returning some time!

This was the first time we tried the weeping willow. And we wasn't disappointed! All the staff was very friendly and helpful. The food was amazing we will be returning.

We had a lovely lunchtime meal in the week. The decor is very nice there is a mix of modern glass area and more traditional comfy areas by a fire The food was very good and service perfect Will definitely be returning

stayed a couple of nights in one of the cabins. Very impressed with the quality of the cabin - comfy bed, big bathroom with bath and walk in shower. Only slight complaint was that there were no hangers in the open plan wardrobe. Breakfast was included. The local sausages were delicious. Staff were helpful and friendly. Would stay again.

Beautiful place value for money .

Very lucky to have this beautiful pub in our village. Service fantastic by all members of staff. Food was absolutely delicious. Very highly recommend.

Ideal half way place to meet up with a dear friend & catch up. Relaxed atmosphere, staff friendly & helpful & don't rush us. Food always tasty & well presented

Beautiful restaurant, beautiful decor, interesting and delicious menu, professional service. Dog friendly.

Thank you to you and your team for making last night very special. The Snug was decorated beautifully and really created the celebratory feel that I was hoping for. All the food was excellent and in particular, those that had the Venison Wellington could not say enough about how wonderful their meal was. Service was also excellent. Especially Daisy, who was outstanding in looking after us and making sure we had everything we needed from start to finish with a perfect blend of friendliness and efficiency. Please thank everyone for making it a fantastic night for us, but especially my wife on her birthday.

Nice. But very very very expensive

Popped in today for an impromptu lunch. We had some of the small plates which were absolutely fantastic! Great selection with mouth watering flavours. The presentation was beautiful too. Lovely friendly welcome and service from Liv and Sam. Looking forward to returning to try some of the other new dishes! Thank you all for a wonderful dining experience ☺️

Food was great and the staff very polite and friendly, particularly Daisy who was very helpful with getting signed up in the loyalty app. Have been before and will definitely come back. First class experience.

Very nice food, £50 head Sunday lunch with 2 drinks each. Preload service charge on the bill, which seems a crass management decision.

Taken for dinner as a birthday treat. Large,nicely decorated and cosy dining area. Menu choices good. Food well presented and service fair. Downside was the noise within the dining room and I felt it was too expensive, both food and drinks.

We took our grandson and his girlfriend for lunch and had a great time. The staff were all superb and looked after us well. The starters and main courses were great. The fish and chips were especially delicious and we had the choice of a small portion, which suited my husband and I very well. The only reason I’ve given 4 stars is because the crème caramel I had for dessert was very small and I felt it was very overpriced. My husband had the sticky toffee pudding with brandy snap and that was worth the money. However, all said and done we really enjoyed our visit and will return.

A delightful find. We are staying locally for half term with our 7yo and 4yo. Lauren Bella and the team could not have been more welcoming. The food coming out of the kitchen is top notch, we tried a number of the small plates and can highly recommend them all but the tempura olives are a must! And last but not least I'm a negroni fan and thier take on the classic was a revelation. I'm not going to give the game away though you'll just have to visit and find out for yourselves.

Excellent Sunday lunch, relaxed yet lively room .. staff very friendly and efficient. Rarely grade 5* as we all tend to over grade but well deserved !

What an amazing restaurant! We had the Sunday lunch (beef and pork) and they were both sensational. The beef was almost certainly sous vide and it was cooked to perfection. The accompanying elements were all well cooked. The three course meal at £32 felt good value and the desserts were very tasty.

Attending for a roast Food was lovely, staff were friendly Portion size was really good

Lovely staff. Great food and choice of drinks. Loved the lodge but found it difficult to get the air con to blow out warm air. It kept cutting out. Also for some strange reason only one towel was left (went to reception and got another one) but in the morning we noticed we only had one cup and one glass so had to take it in turns to have morning cuppa. Also noted could not get BBC1 on TV. Why? It would also be helpful to have done ground level lights in the star from back of pub to start of lodges as nearly tripped on a grass verge in the darkness. Breakfast was great but the continental items, cereals and fruit juices were not laid out anywhere which is a personal preference to help ourselves to those items and just order the hot food. All in all we had a great stay and will return in the future

2nd amazing stay - staff cannot do enough to help you, rooms are beautiful, food is great and the whole place is truly dog friendly. We will be back - thank you

Delicious food in a lovely setting. One of the best gastropubs we've been to. Made to feel welcome right from entering and the service was excellent. Good menu options with some nice mix of flavours. Would recommend the dirty posh chips and the haddock scotch egg as two menu items that stood out. We'll definitely be back! An extra bonus was the blue light card discount.

Took my mum to celebrate her birthday. Sunday menu was amazing. Varied, and plentiful (to plentiful). I took home a doggy bag. The atmosphere was lovely and the staff very friendly. I would definitely go again if celebrating. At the end of our meal, mum was presented with a lovely birthday plate of brownies, which very unexpected but gratefully received.

Not the birthday dinner we expected, not a great start to the evening, turned up and the initial greeting just felt awkward, stood at the bar whilst about 5 members of staff walked by but not doing anything, eventually asked about our booking, sent to our table with no menus as they had run out, then had one menu given to us to share. We then had a long wait before anyone came along again, only to find out that they had given us an out of date menu. Starters turned up and one dish was completely wrong, back again with correct dishes but the onion bhaji was over cooked and burnt. The whole service just seemed lacking enthusiasm, to the point where it felt uncomfortable. Main dishes arrived, the ox cheek order did not come with the crispy onions like I saw on the menu and everyone else's plate. My wife's venison was very fatty and not a good cut at all, yes the food had flavour but was let down by the small details. We ordered dessert, normally my favourite part of the meal but not this time, the trio of desserts was a let down, a very untidy looking creme brulee and the blandest of chocolate torte I've ever tasted. Overall we were both very disappointed, decided not to complain on the evening as I didn't want to make a scene in front of my wife, paid the extortionate bill for a very poor dinner and left unimpressed.

We had to move our initial stay date due to having a poorly child this was moved with our any quibble! When we arrived for our stay we were informed that the hot tub bubbles weren't working but it was still warm. We were disappointed by this but were compensated for the disappointment! And just sitting in the warm water being in the chilly outside was lovely. We'd come to stay for a very mini moon after getting married and the little touches didn't go unnoticed we were made to feel very spoilt! Whilst we thought some of the food seemed a little posh in choice for us. It was all thoroughly tasty and the breakfast the next morning was delicious and a filling amount! Staff and management were very friendly and accommodating and we thoroughly enjoyed our stay. Thank you 😊

Superb food, great service. Can't comment on the rooms as we weren't staying.

Firstly, a restaurant that permits a large dog to be fed from the table with bones that it then crunched and spread over the floor, and washing its hindquarters, is not what we expect in a supposedly gourmet restaurant. Secondly, the food has declined markedly in choice and quality compared to our visits in the past. Thirdly, service was poor, requiring asking twice for several items. Fourthly, it is extremely overpriced compared to other local restaurants offering much better service and food quality. Fifthly, the background music was very poor. it was just a faint drumming noise. Lastly, even the Rose on the table was faded and drooping. All we got when it was pointed out was "Yea, we were going to replace them". Will not be visiting again.

Absolutely outstanding! Sunday lunch was delicious, our 5 yr old grandaughter felt relaxed and was well catered for with a childrens menu. Highly recommend, definetly one to visit if you like a friendly and relaxed atmosphere!

Excellent Sunday roast ! Food was sublime with a great menu selection. Very friendly and welcoming staff. A lovely touch to be able to talk to the chef and head chef Jordan. Recommend it without a doubt !

We had a nice side room which can be booked for about 12 people. We were celebrating our 50 wedding anniversary. This was a surprise lunch from our family. See pics of the food. The staff were friendly and worked tirelessly to make up feel special. (not sure about the chewing gum whist serving) We had a selection of starters which were all well presented and tasty. One comment the ham Hock terrine was very nice but a large portion and one small toasted only would have been better with smaller ham two toasted and small salad. Mains again all delicious and tasty could not fault them. This was the same with the desert. Will return nice food and atmosphere nor too expensive.

We enjoyed our short break, everything we required was supplied , we were pleased to be in the same Lodge as we did previously, our little Dog was comfortable as well and our Breakfast was fine as before. The location suited us as my Mother and Brother live in Barrow so we could spend more time with them.

Incredible Sunday lunch , great attention to detail , superb service would highly recommend , Was not rushed and felt it was a very relaxed environment

I booked for 4.30. People in front of us did not want their table as it was in entrance to restaurant. It was then offered to us, and we declined too. Sent to bar and wait 20 mins for a table. Placed order with steward, 40 mins later, I asked how much longer? To be told no order had gone in at all. We had run out of drinks and was never asked if we wanted more. This place is a total shambles. We left at 5.40 still hungry and thirsty. This is just not good enough. Really disappointed

Very good food and a nice atmosphere.

My husband and I stayed here recently for our ninth wedding anniversary and it was just perfect in every way. The lodge we stayed in was gorgeous and the wood fired hot tub was already heated ready for our arrival. We had dinner in the restaurant and the food was incredible, one of the best steaks I’ve ever had! All staff were so friendly and accommodating, would highly recommend this place!

I recently took my two best men on a trip to the Weeping Window in Suffolk to thank them for being my best men. We stayed for two nights and were fortunate to be served by an exceptional staff member both days - Holly. Her service was outstanding, making our stay incredibly exciting, valuable, and rewarding. From the moment we arrived, she made us feel welcome and attended to our every need with a smile. Her friendly and engaging demeanor added a special touch to our trip, ensuring we had a fantastic time. She went above and beyond to make sure we were comfortable and happy, and her attention to detail did not go unnoticed. Thanks for looking after us, Dan, Jake and Coxy

The pork and beef were fatty, The potatoes were dry, Hardly any vegetables- half a carrot which had a horrible spice flavour, some cabbage and a few tender stem broccoli. Nothing was particularly hot except the extra gravy we asked for!

We had an exceptional night away at this place. The cabins adjoining the pub were ideal for a getaway, especially with the added luxury of a hot tub. The food was outstanding, and the service, particularly from the manager, was top-notch. Highly recommended.

Fantastic stay in the Holly lodge. Really friendly and helpful staff, especially the breakfast chef who made scrambled egg for our dog. The food was excellent, good ingredients and very well prepared and presented. We will definitely recommend to family and friends and we’re already looking forward to our next visit.

From the moment we arrived we were made to feel special… the staff were very attentive yet also gave us our privacy. Food was just amazing best we’ve had, so very tasty and beautifully presented… the full east Anglian breakfast was perfect!! Thank you for making our anniversary memorable x

Lovely Sunday lunch . Very busy day but service by Bella was excellent and all in all a very good experience

Staff were very friendly and helpful. The food was freshly cooked and extremely tasty.

Went to the Weeping Willow for dinner. Had a nice selection for Vegans and Gluten Free meals. Service was warm and friendly. Food was fabulous 👌

Worth the trip out of bury. Engagement party in the purple room. Perfect for our party of 10

We are regular visitors of Chestnut Group pubs and have visited the WW on a few occasions for drinks and the BBQ they held on the beer & cider festival. Sadly this place is massively let down by the service and quality in the restaurant. Sat at our table and spent 20 minutes waiting to just order a drink. 10 minutes later no drinks, but same waitress came to take food order. We ordered and she said she would sort the drinks, another 10 minutes and these appeared. (My pint of larger looking like an ice cream with the amount of head on it) We ordered some Focaccia for whilst waiting for the food to arrive - after another long wait, 2 slices of cold, stale, sourdough appeared. This was sent back and I explained that we ordered Focaccia, all that was said was “I’m really sorry” and took it away. Kept things simple and had the burger - average at best. Make better at home sadly, so was a wasted trip. Going by the reactions and complaints from the surrounding tables, we are very glad we didn’t order any of the other dishes, especially the steak, which the table next to us had and looked like a rubber pork chop than a actual piece of beef. (I hope the ladies jaw is ok) Bill time came - and the Focaccia was on there still despite sending it back and was itemised as sourdough, despite them not having sourdough on the menu. Perhaps needs updating? I raised this and it was removed. (Another long wait, yay) Such a shame as a beautiful setting and good drinks, let down by average cooking and poor service. Only silver lining was our voucher from the Loyalty scheme softening the blow somewhat. However, gutted at the same time it couldn’t have gone towards something special. Will stick to the other restaurants from the group who consistently deliver.

We stayed in a pod with a hot tub. Lovely clean room and the hot tub was amazing. One thing i would say is that keeping the firelighters in a wicker box in the room makes the whole room smell of petrol which was awful maybe a metal sealed box outside would be better. Food in the restaurant was ok, breakfast ok but to be told they didnt have any beans was a bit bad surely a quick trip to the shop to get some would not have been too much trouble ?

Amazing location and food was just to die for.

Id heard so much and so wanted to go here so perhaps my expectations were very very high. Our meal was good but some of it had an extra touch that was a step too far, and then just pushed it over the edge into too fussy. Portions were really good and not like some gastro pubs, but we really didnt need sides and when we asked it was well yes you can ...... But, main problems the service was beyond slow apart from the gap between starter and main which was too quick!! so having had to ask 3 time for drinks and sat for ages with empty glasses, you then felt your food was rushed out ..... PLUS, dont they make their money on drinks ..... so it makes sense for them to be on top of that, as it pleases the customers and you make more money. And my dessert, had the chocolate delice, took one bite and literally it was like a sale mouth wash .... told them and they took it off the bill and, 5 mins later, the manager came and said thank you and how they had tried some in the kitchen and just thrown 2 trays of it away!!! so im guessing someone picked up sugar not salt.... Hats off to them for coming and telling us BUT, in a party of 6 , 2 of us had just ordered Espresso martinis (needed mine to take away the taste of salt) and i would have expected those to be comped.... so well done on telling us what had happened but there should have been more of an apology than just ' we wont charge you' as that to me was a given. Afraid i wont get hubby back there again; no point paying £60 round trip for a cab so we can both have a few drinks and enjoy the evening and then him struggling to get a pint served during his meal......

Lovely staff very helpful and a great menu excellent service

Stayed here for one night. The room and meal came to £530 which is a considerable amount of money. That did include a bottle of prosecco. Room - Overall was nice carpet was dirty/ruined and sofa was a bit but they allow dogs so guess it's expected. Hot tub the jets and lights did not work and was impossible to keep the water warm they didn't supply any logs either. The air con was noisy as well was quite difficult to sleep. Bar - Staff are friendly and good selection of drinks. Food - This is where the disappointment begins. The "charcuterie board" which was some meat slapped out of a packet and some stale bread was £20 + 10% service charge. Mind blown - see pictures. Then we ordered steaks rare and they both came medium-well and not given a steak knife. It was average food not worth the price tag. Breakfast was even worse. Coffee was good but I ordered the avo toast and it was one piece of toast smaller than the palm of my hand like a kids portion again not cheap. See picture also served on a small side plate. It's a lovely location but I wouldn't visit again. Oaksmere and The Pigs is far more worth the money if you're looking for somewhere similar.

Been to WW many times and travel a long way to meet family The changed limited menu very disappointing. What used to be a starter now a main & you have to pay for chips & a pathetic salad ( few green leaves and getkins!) When we arrived wondered why so quiet, now we know! This used to be our meeting place not anymore

Absolutely delightful waitress, good food, great atmosphere and always coming up with new ideas. More jazz nights etc please!

The best dirty posh chips in the world ever Parmesan Cheese on top Then a gravy with peppercorn sauce Awesome