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4.2

Based on 1.161 opinions finded in 2 websites

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Nº 258 in 673 in Reading

Nº 23 of 64 British in Reading

CUSTOMERS TALK ABOUT DISHES WITH..ladychickensteaksmushroomsmustbaconcheesesaladfishmeatcookedonionpayoldburntroaststeakribround

comment_iconOpinions

If I could score more than 5 stars for service then I would! Jay and Shannon (hope I got the names right!) were amazing from start to finish. Despite it being a tad busy, we were greeted with friendly smiles and they quickly found us somewhere to sit. Food ordering was a quick and easy process and there were plenty of food options to cater for all. Just when I didn’t think their service couldn’t beat the A+ they were already doing, As soon as they found out it was my mother in laws 80th birthday, they went a step further beyond and treated her like a VIP. They purchased her a drink and one of the locals also did along with a dessert complete with candle and sang ‘Happy Birthday’ and then the whole restaurant joined in. Such a lovely atmosphere and made her feel very special! We have visited before and we are always greeted and served with a friendly smile so it definitely isn’t a one off and we look forward to returning soon! Thank you team - you do an amazing job and your hard work and dedication definitely hasn’t gone unnoticed! x

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Felicity Allaway . 2025-05-08

MORE AT Google

What a wonderful place to come general manager I belive/ host fantastic attitude to all customer keeps the place warm and friendly and bartender/ waiter Jay know the order coming in what an amazing pub with greatest staff only put good reviews on hood business thank you very much 😊

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Simon Fortt . 2025-05-06

MORE AT Google

Great pub ..great food.. great staff.

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Janet Carter . 2025-05-06

MORE AT Google

The bar tender and waitress Shannon an absolute diamond full of character and personality always does check backs and make sure everything is right service incredible so hard to find proper hospitality staff

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Aaron Fortt . 2025-05-06

MORE AT Google

Came in for a few drinks and to watch the football on the weekend. Great atmosphere and very freindly staff

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Jamie Skeen . 2025-05-06

MORE AT Google

My local! Amazing place and staff always super helpful and accommodating to us all. Great food and prices to match with a enclosed garden and dog friendly

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Stacey M . 2025-05-06

MORE AT TripAdvisor

Great pub, great food, great atmosphere. Can't wait to go back there again.

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Steve Jackman . 2025-05-05

MORE AT Google

I ordered food at 20.54 on Sat 03/05 as google mentioned the kitchen was open late. The bar staff nicely said it was closed 10 mins early and mentioned that if be refunded for the £5.79 for the nachos. Unfortunately it looks like the refund wasn't processed so I am currently out of pocket for food I didn't recieve. Order ID 161865703795785460

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Jimmy Hatch (Crazycre8r) . 2025-05-04

MORE AT Google

Un amigo y yo fuimos a la Torre del Agua para almorzar. El menú había cambiado, así que nuestro plato favorito era ahora solo un entrante. El personal trabajó duro para darnos un plato principal de nuestro favorito. Gracias Shannon.

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katie . 2025-04-28

MORE AT TripAdvisor

Had a lovely evening at the Water Tower. Such a delightful neighbourhood pub with a charming atmosphere. We enjoyed the Hunter's Chicken Skillet, Beef Lasagne, and The Ultimate Feast Starter - all absolutely spot on! Great vibes, delicious food, and a truly relaxing experience. Highly recommend for anyone looking for a pleasant night out. Cheers!

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Patrick Law . 2025-04-26

MORE AT Google

Siempre uno de los favoritos. Tenía la hamburguesa Cheesy BBQ stack. Fue muy agradable, disfrutamos mucho. También tenía 7 oz de sartén Gammon, sin embargo eligió tener sin la sartén y cebollas. Sigue siendo perfecto. El servicio fue genial, gracias Steve : ) Lo recomendaría encarecidamente para la familia y en un lugar muy agradable y acogedor para comer.

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Explorer59480691995 . 2025-04-22

MORE AT TripAdvisor

Came to the water tower today for something to eat. Me and my friend were met with a friendly smile and was served very quickly. When we sat down to eat our food we couldn't fault it tasted amazing and was cooked to perfection. Would definitely recommend this place to friends and family. Also food is reasonably priced and the 2 for £13.99 is really good. It is a must that you come try this place out.

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Colin Painter . 2025-04-22

MORE AT Google

The food was amazing here. High quality food for good prices. Both children and adults loved it. Would come again. The people here are so kind and the manager, Steve, is friendly and funny. I'd highly recommend coming here.

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Lucas Faulkner . 2025-04-22

MORE AT Google

Con un buen personal y la mejor Provenza se elevó en Reading. No se toma a sí mismo demasiado en serio y, como resultado, es un gran lugar para pasar un tiempo más ethier tener una charla o tener alguna buena comida saludable. Muy recomendable para una bebida o dos.

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Wayne . 2025-04-21

MORE AT TripAdvisor

Ellie era increíble muy servicial y atendió a todas nuestras necesidades. La comida era perfecta todos nosotros disfrutamos de todos los aspectos de nuestras comidas.

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Compass34004557333 . 2025-04-14

MORE AT TripAdvisor

Ok for a quick beer. Staff were pleasant enough. Drinks and food prices looked very reasonable. Three stars is not a low score, it means I liked it. I cannot give any more stars for a 30 minute quick stop for one beer and no food. I intend returning and also trying your food. I'm sure it will be five stars next time.👍

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152bobby . 2025-04-09

MORE AT Google

I visited in 5 April 2025. I ordered large wine, halloumi fries and ‘flame grilled lamb koftas’ (£5.69). The fries were good but the koftas were terrible. I had one bite. They were not flame grilled and mushy inside. (I wasn’t sure they were even cooked properly). I complained, but the Manager said they are ordered in, so that’s how they come. Very disappointing.

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L G . 2025-04-09

MORE AT Google

Went there for lunch with the family had a lovely lunch well presented. Quick service friendly staff took could care to be helpful and kind all in all a great experience

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Sandra Robinson . 2025-04-08

MORE AT Google

Had a lovely visit to the water tower reading staff were very welcoming very friendly and very helpful. Food was amazing very child friendly I would definitely recommend to anyone in the area visit you won't regret it

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Samantha Bowker . 2025-04-06

MORE AT Google

Came in for Mother’s Day , had a really nice time Shannon who served us was really lovely and took us to our table. She let us know what wasn’t available straight away and apologised if it caused us any inconvenience really great customer service! Food was great too

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ChelsiShannon xox . 2025-03-30

MORE AT Google

Great food friendly staff we be back

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Norma Downham . 2025-03-27

MORE AT Google

lady behind the bar with dark hair , old very rude , miserable no personality , like she didn’t want to be there in the wrong job !!!!

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Lisa Hodgson . 2025-03-25

MORE AT Google

Friendly Food nice Good place to eat as a family

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Julianne Tilbury . 2025-03-25

MORE AT Google

Burger patties taste like they were purchased from the 99p store.

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Daniel McGowan . 2025-03-16

MORE AT Google

Me, my wife and Mother-in-law had a lovely lunch here today. Food was great and excellent service, thanks Steve and your staff. See you again soon.

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Jeff Nelson . 2025-03-11

MORE AT Google

We came for lunch with our younger children and felt extremely welcome especially by our waitress Ellie. Food was amazing, we had burgers and the girls had chicken nuggets. Great value for money portions were good and would definitely be returning.

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Emma Townley-Taylor . 2025-03-08

MORE AT Google

delicious food, good customer service, would reccomend, 10/10!!!!

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becca collins . 2025-03-07

MORE AT Google

First time in there for 30years, celebrating a friends retirement age. Food was a 100% not long to wait between courses. Friendly staff. We would recommend it. We shall be going back again. Thankyou to the Chef and Staff.

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jennifer beckett . 2025-03-06

MORE AT Google

Came here with my friend for lunch I've been before but my friend hadn't as she lives in Swindon. I convinced her it was lovely food and staff friendly as she's a bit of a critic wherever she goes and we weren't disappointed. We were made to feel so welcome and the food was awesome as it is every time I visit My friend said she will definitely be back next time she's in Reading and she will as she loved it

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Kio66 . 2025-03-03

MORE AT TripAdvisor

Great pub, lovely staff always go above and beyond great Atmosphere too!! Food is lovely!!

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Kelly Cox . 2025-03-03

MORE AT Google

Great place to meet up with friends and Football or any sports Great food for great prices and good deals

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Jay Jay . 2025-03-03

MORE AT Google

Great atmosphere, class for watching the football, friendly staff, great prices!! ⭐️⭐️⭐️⭐️⭐️

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Kiera Charlton . 2025-03-02

MORE AT Google

Great service. Friendly staff. Great afternoon of football. Food was great. Beef rib roast so good.

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Rhiannon Greatwood . 2025-03-02

MORE AT Google

Great place to eat and watch football Anna and shannon made us feel welcome

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Andrew . 2025-03-02

MORE AT Google

Came here with my friends for Sunday lunch. Great service. Friendly staff. Great afternoon of football. Food was great. Beef rib roast so good.

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Rhiannon G . 2025-03-02

MORE AT TripAdvisor

When we came 4 months ago I only had good things to say but today the food was not good at all. They had so many items out of stock then the food they did have wasn't great. My husband asked for a rare steak and it came out well done. I had chick n mix, boneless chicken wings, even a member of staff asked me what it was on my plate when I complained. They were sooooo over cooked and oil literally was ouzing out. I actually only ate my fries in the end. The staff were lovely when dealing with our complaint. We recieved a refund on 2 of our dishes. It's just so disappointing today, I don't know if the chef was different but it wasn't enjoyed.

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Kelly Ferguson . 2025-02-28

MORE AT Google

Service was ok, but the lady didn't listen to my order and had to keep telling her. The food was ok and did not come out together and very slow and was not busy . Half the menu was off.table was dirty and was given no cutlery or napkins.

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Katie Glanville . 2025-02-22

MORE AT Google

Really enjoyed my visit to the tower, can’t wait to go back and have relaxed evening with the guys at the tower.

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Clare Prouton . 2025-02-22

MORE AT Google

Not just a good pub, good prices for good food & drinks. Couldn’t recommend it enough.

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Tanny Sunderland . 2025-02-22

MORE AT Google

Great service from Kerry, ellie and Steve and amazing food! Great vibes great prices!

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Shannon Edwards . 2025-02-22

MORE AT Google

Always made welcome greeted with a warm smile and a how are you doing today jay is the best with his top recommendation and nice conversation

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Poppy rachel Jay . 2025-02-22

MORE AT Google

Amazing place, excellent staff, particularly to Els, Sandy and Steve

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James Rose . 2025-02-15

MORE AT Google

A great evening with Reding Lions Club on Monday evening, special prices on a Monday. Jane who took the orders, cooked the the food and served it was brilliant 😁 Andrew Whitby (Reading Lions Club)

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Andrew Whitby . 2025-02-11

MORE AT Google

Useless, stood at bar for 10 mins, still no one working, it was quiet so no excuse for no service, we walked out, they all need a kick up the ass.

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Martin L . 2025-02-10

MORE AT TripAdvisor

Staff lovely and friendly, super helpful. Prices great and food super. Great pub and clean toilets. Would recommend to anyone

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brennan c . 2025-02-05

MORE AT TripAdvisor

First time here. Clean well presented. Staff excellent especially Jade. Food fantastic. We took my Autistic son with us. He was so calm there. Considering his first visit. Will be coming back.

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Tisha B . 2025-02-05

MORE AT TripAdvisor

Friendly team giving great service, excellent value and delicious dinner.

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Keith Robinson . 2025-02-05

MORE AT Google

The water tower has great staff and service and I've been and will be a regular for year to come.

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John Betteridge . 2025-02-04

MORE AT Google

Great atmosphere very friendly staff fantastic value quality food and drinks

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Sally Smith . 2025-02-03

MORE AT Google

Great food Wonderful service Definitely recommend

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Ian . 2025-02-01

MORE AT Google

There was a group of 15 of us and staff were very friendly and helpful, I unfortunately cant remember ladies name but one of them was extremely lovely always coming over checking on us, making cheeky funny comments which we loved. But also handled everything in there stride. We had 4 young kids in our group but they made them feel welcomed and gave them colouring which helped us adults out. I would deffo come again but not just because of the food (which was also very nice) but mainly the customer service we received very rare these days now that most of time you can order from a phone. So thanks again ladies! Xx

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Clare Absolom . 2025-01-29

MORE AT Google

The food was absolutely awful possibly the worst food I have ever had, the pints are flat and the service was awful.

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Henry Smith . 2025-01-27

MORE AT Google

Excellent food and atmosphere. Had a great evening with friends. Definitely the best pint of old speckled hen around

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MG Midget 1275 RWA The birth of a racecar . 2025-01-26

MORE AT Google

Decent boozer, great deals on food and drinks and exceptional bar staff!

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Gareth Balde . 2025-01-24

MORE AT Google

Myself and my partner went back to the Water Tower for lunch yesterday and were very impressed with the food and service we received all round. The atmosphere was a little loud at times with various locals who were situated there but other then that there were no issues all round altogether. Good place to visit for food and service!

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Will Hamersley . 2025-01-17

MORE AT Google

Popped back into the the pub after our visit last month. So glad to see they still had great service and friendly staff. It was even better to see that they have a BOGOF promotion on at the moment. so we ate for half price. we will definitely be back next week. Thanks Steve and the team.

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darren hollow . 2025-01-12

MORE AT Google

We prebooked for a festive lunch but did not pre-order. Irrespective of that, the staff were able to provide us with a very satisfactory meal and were very accommodating with our requirements making for an enjoyable experience. Thank you all.

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Hank Bresler . 2025-01-11

MORE AT Google

We used to come regularly when it was still the Bear. Returning now with our families was special and it was a great experience. The food was excellent, deserts fantastic but I want to recognise Charlie. This guy couldn’t have worked harder to make sure we were happy. The reason I’m taking the time to write this review as I believe he deserves to be recognised. I would like to also thank ‘the water tower’ team for the lovely small gifts for our toddlers. I would recommend

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mike pack . 2024-12-23

MORE AT Google

Long story short; crap service.

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D L . 2024-12-22

MORE AT Google

Brilliant, friendly staff even when they are busy

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Cherie Darvall . 2024-12-20

MORE AT Google

Had a great evening here celebrating a friend's birthday. Food was lovely. Pub has a nice atmosphere and was clean and tidy. Really friendly staff. We always have a nice time here.

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E “Bookworm2017” . 2024-12-18

MORE AT Google

An outstanding establishment to eat and drink. Staff is well trained and pleasant. A craft beer well maintained, leaving you wanting for more. Well done to all.

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Keith Maplesden . 2024-12-17

MORE AT Google

Overall we had a decent food experience but as for the staff after spending over £300 the female staff wasn't very welcoming stood at our and stared at us like we wasn't welcome to th point we had to change pubs please be more aware of your staff and their body language thankyou

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Skky Weston . 2024-12-15

MORE AT Google

The staff are always friendly and they make a fuss of our dog Poppy. The food is nice and it’s a lovely place to go for a meal with my wife

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jon white . 2024-12-15

MORE AT Google

Great food and atmosphere! Was served today by Steve who was a delight - service with a smile 😊

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Kelly Jarvis . 2024-12-12

MORE AT Google

Didn't have food so cannot comment but nice pub

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Mike Parrish . 2024-12-09

MORE AT Google

I love how this certain guy from the crew remembers how I look forward to seeing snow as someone who comes from a tropical country. This makes me keep coming back as you feel home-y at The Water Tower. This is a testament that they don't just treat you as a customer but have that personalised touch with their guests as well.

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Cyrile Cabrera . 2024-12-01

MORE AT Google

Excellent service from Charlie for our table of 22. Best vegan cheese in Tilehurst. Kids loved the food.

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Victoria Anderson . 2024-11-24

MORE AT Google

This is a great pub, love all of the staff, friendly, professional, food is great, and great location.

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David Forster . 2024-11-12

MORE AT Google

Good atmosphere, nice beer selection and Charlie is a great laugh

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Profit Hawk . 2024-11-06

MORE AT Google

Great atmosphere, fully recommend the food and the entertainment for football and karaoke. Staff are extremely polite.

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Becci Halls . 2024-11-05

MORE AT Google

Brilliant time out with the family for food and some drinks,staff really friendly and atmosphere was great

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Corey Sb . 2024-11-05

MORE AT Google

Great atmosphere, good place to eat for dinner prices are cheap for what u get, can't complain, thanks again had a really nice time

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Corey S . 2024-11-05

MORE AT TripAdvisor

Absolutely loved the atmosphere for the euros, couldn’t recommend a better pub for pub grub. The staff are also outstanding and they do go above and beyond to reach our needs.

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Scott Halls . 2024-11-05

MORE AT Google

Really feel welcome great staff and Really good service. Always have a laught and food good value. Saturday and Sundays great for watching football.

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raymondt868 . 2024-10-31

MORE AT TripAdvisor

Staff are very friendly, this is our local pub and me and my family come here every week and the food is lovely

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Lindsay Taylor . 2024-10-30

MORE AT Google

Great place to watch football or meet up with friends amazing food and great service with a smile food came out at a good time hats off the chef

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Poppy J . 2024-10-28

MORE AT TripAdvisor

First time going to the water tower first impression was good nice friendly staff good options of drinks we found a nice quiet corner at the back looked menu lots to choose from my wife had the cheesy stack burger when she loved it was massive with fries onion rings I had the XL mixed grill with sweetcorn as a side order it came with chicken pork sausage and a big bit of steak chips tomato,s and a BBQ sauce all nice and hot the only thing that was disappointing was the sweetcorn it tasted a bit strange on my first bite so didn't eat that table was clean music was great as it was a Halloween thing for the kids who were dancing to chippy music my with joined in with the kids dancing over all we would definitely be going again as we very much enjoyed our visit

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Adam Harris . 2024-10-28

MORE AT Google

The service was great for how busy it was when I visited. Great place to watch football and play darts and lovely food. Definitely visit again!

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rosie . 2024-10-27

MORE AT TripAdvisor

We came in for lunch and enjoyed what we ate. The reason I did not give full stars for service and atmosphere is due to the female staff member pushing one of the deserts. I think it was a cheesecake special?? We politely declined as we had eaten enough but she kept asking. Then when she walked past again she would ask again. She done the same to the other two tables that were sat close by. I don’t know if there was more of that particular desert defrosted that day or if it was on its last sale date or something, but it got to the point where it felt awkward because there are only so many times you can say ‘no’, and we just wanted to leave. We finished our drinks and left. Can’t say we’ll be rushing back.

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Miss Cazzy Bee . 2024-10-24

MORE AT Google

Cheap and cheerful pub grub. Great value for money both food and drink. Can get crowded on Friday and the weekend.

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Dee Summerill . 2024-10-19

MORE AT Google

Had such a good experience. Kasey was such a star and looked after us amazingly

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Kim E . 2024-10-17

MORE AT Google

We had a family meal on a Sunday. The food was very good and so was the service. I know it is difficult getting 8 meals out together, the roast was not very hot, nor the gravy. However well done

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katie . 2024-10-14

MORE AT TripAdvisor

Very nice food. The service was excellent.

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Debra Skeates . 2024-10-06

MORE AT Google

Exceptional all round. Lovely staff too. Food was lush. My husband had a steak and he has it rare, it was the first time we've been out and it was cooked to perfection in a LONG TIME. so super impressed

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Kelly Reed . 2024-10-04

MORE AT Google

It's been a while since our previous visit and we'd forgotten how nice and friendly it is. We're grateful for the help in moving tables and providing help for one of our group with mobility problems.

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Stuart Poore . 2024-09-26

MORE AT Google

Lovely meal meeting up with my good friend Jane. Staff very friendly his name was Charlie, lovely lad with a perfect nose lol he will remember us now. Allison and Jane xx

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Azle Ball . 2024-09-23

MORE AT Google

Special thanks to Ellie who always makes us feel welcomed, makes us laugh and always provides the best service! Thanks Ellie!

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Hayley Phillips . 2024-09-19

MORE AT Google

First time back here in years. Definitely will be going again 😁😊.

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Richard Pomeroy . 2024-09-18

MORE AT Google

I popped into the water tower for the very ist time... Enjoyed my food and my pint was good.. Recently my local been so bad decided to give another pub a go... Was served by a lovely lady, think her name was Sandy and I will definitely return....🍺🍺

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Mark West . 2024-09-18

MORE AT Google

Great meal, and fantastic service from Sandy! Will definitely be back!

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Sophie Yon . 2024-09-10

MORE AT Google

Would just like to take the time to say how welcoming, professional and polite the young mixed race girl was that served us this afternoon 05/09/24 she was a pleasure to deal with and a credit to that pub. With a smiley, friendly and positive attitude like she had that girl will go far in life :)

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77 77 . 2024-09-05

MORE AT Google

Charlie was a great barman, my Stella was really nice and cold. I ordered a rack of ribs and it came out hot and really well presented. The staff checked back on me and my friends to make sure we were ok.

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Alfie Ward . 2024-09-04

MORE AT Google

Steve is a great land lord always checking up on us. The staff were really friendly and attentive. Highly recommend

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Alfie Day . 2024-09-04

MORE AT Google

Went to the pub to meet friends had a great evening the food was hit and very nice Will definitely be back great place to go

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Richard Hindle . 2024-09-04

MORE AT Google

Great atmosphere great food would highly recommend

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craig parkins . 2024-09-03

MORE AT Google

Great food great atmosphere Will definitely be back

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Alfie Ward . 2024-09-03

MORE AT Google

Great food and great service all staff are lovely and very friendly Will definitely recommend and will be in for food again

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Jodie Hindle . 2024-09-03

MORE AT Google

An amazing night at the water tower, I can’t wait to come back and have a great evening. The beer was amazing and so was the ribs.

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Linda Robinson . 2024-09-03

MORE AT Google

Lovely meal with the family. The chocolate brownie is to die for. Friendly staff and good atmosphere

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Kim Day . 2024-09-03

MORE AT Google

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