The Vines Restaurant at Carden Park in Cheshire West and Chester

Great place to take a new friend . Cuisine probably the best in Cheshire, Great Ambience, excellent & correct service, friendly but not familiar nor intrusive. Cold do with better signage to restaurant car parking

We live local to Carden Park hotel and have seen the improvements made over the last few years.One of them was introducing The Vines restaurant which we visited recently to celebrate an anniversary .It really is a top class restaurant in the Cheshire country side.It is an elegant room ,the tables are correctly laid with quality linen, plates and cutlery and the seating is very comfortable.The Maitre ' D ,Julio, is excellent and helpful and his team look after you very well.We ate from the a la carte menu and we both enjoyed each course, I had the Dover sole which was expertly filleted by Julio.It was a perfect evening and we will return.

At Vines, we were surprised by an excellent food and specially an excellent service. This days finding an amazing evening is not that easy as service is not easy to get along the night. Here at Garden Park in Vines we had Julian, as the head of the restaurant he was always looking after every detail and the result was an amazing fine dining experience!! We just simply recommend this hotel and it’s restaurant as a must to go in uk.

We visited Saturday night , the food was beautiful an the service was excellent, highly recommended to anyone wanting a fine dining experience, wine recommended was gorgeous, will definitely be back , thank you an 5***** to the whole team

We celebrated our daughters 18th birthday at The Vines last week. We couldn’t have chosen a better restaurant - the food was amazing and the service top class with great attention to detail - special thanks to Patryk and Farid for making our evening so special - we will definitely be back.

Firstly, I want to caveat this review as it could have been a ‘one off’ or there could have been something clearly not right with the staffing on the night that we went, which is a shame. But, this was booked as a birthday treat. We arrived and felt the first impression was great, the restaurant lovely and very attentive host. We ordered the taster menu. Our first course came before the drinks did. No problem tho. Throughout the dinner, we were offered the menu so we could see what was coming out when. Then then didn’t bring it, we were offered more bread said yes and then they didn’t bring it, and after course four - we then waited in between the courses anywhere from 20 to up to 40mins. We were there over three hours and whilst you enjoy the taster menu as an experience, we were sat just waiting for 1.5 hrs either with plates to be removed or waiting for next courses. The end of the meal really slowed down, and we wondered what was happening. We had our main which was Guinea fowl and delicious, brought dessert but we were sure there were two other courses offered on the menu - advertised as one being the pineapple sponge and cheese, and weren’t offered either of these. They asked us did we want any coffee or more drinks, and we said no thank you and the meal came to an abrupt ending. There was no petit fours as advertised and didn’t know if they came with the coffees, which didn’t know that if it was the case. At the end - the bill came with 12.5% service pre-added and I never say anything in restaurants but when they asked was everything alright, I actually said the service was really not okay and had in fact taken the shine off our special dinner. They very quickly did agree to kindly remove the service charge and bottle of wine from the bill, which we were grateful for. But, a mere £166 pound later and it really wasn’t worth this. We don’t ever mind paying for great food and great service, having done many taster menus and experiences. But the service on the night let it down. Food was delicious and flavoursome, but as a fine dining experience - this didn’t meet expectations nor what was advertised, which was a shame.

We stayed at Carden Park for 2 nights and dined at The Vines the first night to celebrate our anniversary. It was superb. We ordered the tasting menu and the prestige wine pairing. Very pricey but worth every penny, and it was our annual treat. And the price you pay for fine dining! Each course was delicious and our sommelier, Patryk, was fantastic bringing each wine to go with each course. He was very friendly and extremely knowledgeable about the wines. The rest of the staff were brilliant too. And it was just a really relaxed, luxurious dining experience. We'll be back!

Fabulous fine dining worthy of at least 1 and probably 2 Michelin stars but at a lot cheaper price. My wife and I ate there for my birthday choosing the tasting menu. I'm vegetarian and my wife isn't which was not a problem for the professional but friendly staff. Food was great especially the 1st course and the desserts. The pastry chef is clearly very talented with both the pre-dessert and the dessert and the petit fours outstanding. I'm not going to detail each course as that would spoil it for you. You should just go! We've eaten in 2 star restaurants paying double the price so think that Vines is a great bargain.

I didn’t expect to find this stunning Restaurant within a Hotel. From the moment we arrived it was perfect. First Class welcome backed up by excellent Food and Fabulous Service. Sommelier’s recommendations spot on. We have already booked again!

Not the cheapest place for a meal but worth every penny for a fine dining experience. Great ambiance with an excellent menu from a fantastic team of chefs creating a magical food experience. Front of house team were all excellent in the service they gave to make us a memorable weekend away.

A really luxurious dining experience went for my husband's birthday we weren't disappointed had the delicious tasting menu, it was fantastic, service first class, can highly recommend it,

Excellent food and service. We had a fantastic evening thank you. The staff could not do enough and were very friendly and welcoming. The food was delicious, beautifully prepared and served.

Spent an amazing evening at Carden Park for our Wedding anniversary, Had a wonderful meal again at the Vines Restaurant. The service was impeccable Hannah and Hattie were amazing and made our evening extra special. You have an amazing team and would recommend to anyone. Compliments to the Chef. Alan & Sharon x

Food is absolutely unreal and the staff complete the experience. Perfect in every way. Outstanding!!

Came to the Vines with my wife and had the Taster menu with a bottle of New Zealand white wine. Had a lovely meal and was given very good service especially from Rachel who was very attentive and professional. The food was excellent along with the wine. Worth a visit.

Really impressed with this restaurant. Food was excellent, staff attentive without being over fussy. Great ambiance, thoroughly enjoyed the experience and would recommend a visit. We will definitely be back.

We had a very enjoyable evening visiting the vines for the first time . It did not disappoint in both quality of food , and very professional staff. We look forward to our next visit .

I cannot recommend this restaurant enough. We had a fantastic experience dining here. The attention to detail was outstanding. The staff were so attentive, warm and friendly. They went above and beyond to make us feel welcome and special. The food was absolutely delicious, the flavours were incredible. Fantastic choice of drinks and staff were knowledgeable and spot on with their recommendations. We will be back! Thank you very much from Jordan & Lucy

We visited here both evenings of our 2 night stay at Carden Park. The most wonderful service I think we’ve ever received in any restaurant. Delightful, informative, efficient & knowledgeable staff. They really went out of their way to make everything as special as possible....

The Vines Restaurant was a high class, traditional dining experience where the staff really build on the quality menu to create a special meal. The bread and amuse bouche were delightful and set the tone for the rest of the evening. The waiting staff were...

Had a fabulous meal at The Vines. As locals and gym members at Carden Park we have walked past the restaurant many times, we thought it was time to try. It did not disappoint. The front of house staff made the evening as memorable as...

What an amazing restaurant…. Outstanding service from Valerio and his staff, amazing food and a evening to remember …. Definitely worth a visit!! Nothing was too much and Valerio’s food and wine knowledge was so helpful and completed our evening!! We will be back …...

The Food lives up to the Menu, which is what makes this 5 Star and it is excellent. Chef is outstanding , everything was beautifully cooked with lots of interest in each dish. The service is also 5 Star and professionally executed. Very friendly and...

We booked online after seeing it fairly close to where we were staying on Trip Advisor - very easily done via the Caden Park website. When we arrived, the reception staff were helpful in pointing to where we needed to be. From the moment we...

Beautiful setting in the restaurant and everybody was so kind. Food was delicious and the wine was equally excellent. I had the steak tartare and the fillet steak for main which was stunning. The waiter then made myself and my partner an old fashioned which...

Four of us visited the newly-refurbished Vines at Carden Park for Father’s Day lunch and had an excellent experience. My expectations were high, given the PR and hype that Carden Park had put about, and I’m pleased to say my expectations were surpassed. The restaurant...

Officially in my top 3 restaurants in the world. Amazing food and staff. Highly recommend. This restaurant is going places for sure!

I throughly enjoyed my dinner here! The food is delicious and the staff were all lovely. I will be back.

Food was quick and good quality. The children's menu was limited and lacked the all essential nuggets/chicken strips! The main dishes were well put together and good sized portions.

En resumen, la variedad del menú y las porciones eran micro.Las instalaciones estaban bien y el personal muy bueno, uno se pregunta por las pequeñas porciones. Pedí costillas de cordero, que resultaron ser tres pequeños círculos de carne escondidos debajo de una hoja de col. Dos trozos de harina del tamaño de mármol disfrazados de bolas de masa hervida. El puré de guisantes era excelente, pero me tomó un poco comer ya que me quedé sin los otros artículos. La pechuga de pollo de mi esposa parecía sacada de una paloma enorme.Lo peor de todo fue la falta total de valor, ya que lo único que no era micro era el precio. Como los platos principales no venían con patatas, ¡un pequeño disco de puré era 4 extra!A menos que tenga más dinero que sentido común, vaya a otro lado.

Acabamos de regresar de nuestra estadía en Carden Park y el hotel es simplemente hermoso, las habitaciones extremadamente espaciosas e impecables. A nuestra llegada, tomamos unas copas en el bar de Morgan y pedimos una botella de vino espumoso Rose de la casa y, a los 42, una botella era absolutamente horrible. ! ! Luego cenamos en las vides. Estaba por debajo del promedio, aunque la sopa de coliflor era para morirse, nuestros amigos no calificaron el paté en absoluto, con "nada que destacar", luego vinieron los platos principales y 2 de nosotros comimos la pechuga de pollo. Cuando llegó, no podía creer lo pequeñas que eran las porciones. Eran diminutos, con una cantidad muy pequeña de puré de papas y lo que parecía media zanahoria. Fue completamente increíble por el precio. Le expliqué que no estaba nada contento con el tamaño de las comidas y me quitaron un 20% de descuento en los platos principales, que era un total de 3. ¡60 de descuento en la factura! Whoopie dooo! ! ! ! Los postres también eran diminutos. No volveré a comer aquí de nuevo en el futuro, pero qué lástima, ya que decepcionó al hotel. El desayuno de esta mañana fue bueno para ser justos, ¡pero todavía estoy sorprendido por la comida de anoche! ! ! ! No recomiendo las cenas ni un poco, habría sido mucho mejor si hubiéramos ido a un pub en la calle. Carden Park lo soluciona. . . . . . . te está decepcionando. . . . . . ?

Comimos aquí como parte de nuestro paquete de alojamiento. Nuestra mesa estaba reservada para 8. 15 pm y el restaurante estaba ocupado con algunos empleados trabajando. Teníamos derecho a 25 créditos por persona, así que elegimos tener 3 cursos y pagar el extra.Toda la comida era deliciosa y muy bien presentada. Estoy sorprendido por los comentarios negativos publicados o tal vez tuvimos suerte?Había una gran fiesta de golfistas detrás de nuestra mesa que eran realmente ruidosos y arrogantes y pensaron que estaba bien maldecir mucho y ser grosero con el personal, pero no estropeó nuestra noche.

Fuimos a Vines para comer en lugar de conducir más lejos debido al clima. El pastel especial de bistec consistía en una pequeña tina de hojaldre, un poco de bistec de ternera, que habría sido bueno, estoy seguro, si la salsa no hubiera sido abrumadoramente espesa y espesa, evitando que pruebes la carne. La comida era del tamaño de un niño pequeño, y la "zanahoria y vegetales carbonizados" consistía en aproximadamente un cuarto de zanahoria y pastinaca. Francamente, enormemente caro, sobredimensionado y abrumadoramente decepcionante. No lo recomendaría

Cumpleaños tratar estancia en el hotel, que era encantador. Cenamos en el viñedo a pesar de un almuerzo mediocre allí el mes anterior; sinceramente, la comida no es mejor que nuestro restaurante local Table Table y es muy caro. Espero mejor de una calificación de 4 estrellas.

Visité aquí un domingo por la tarde mientras estaba usando las instalaciones del spa. Opté por el pescado y las patatas fritas mientras mi amigo elegía el sándwich de pollo y tocino. Mi comida tenía el mismo precio que una comida de pub, sin embargo, no tenía la misma calidad, papas fritas congeladas, guisantes con microondas, una salsa tártara de aspecto extraño y la masa de pescado estaba empapada en el fondo. Mi amiga tuvo que preguntar cuál era su sándwich, ya que el relleno parecía ser mayormente mayonesa. El menú es simple, no hay excusa para que no se haga bien con ingredientes de buena calidad, mal espectáculo.

Hubby and I ate in Vines, after arriving at Carden Park for a business Conference. It was a midweek night and now exactly busy. We should have taken note of old colleges who were leaving the Vines, as we arrived..One pulled a face the other said, you'll be here all night! Oh how I wish we'd listened. They were quick enough to seat us, to be fair, but thereafter, it was almost 35 minutes until they took our order. Not even a drink in that time. The guy at the table next to us (three was about a foot of a gap, so it felt like we were with him) even struck up a conversation about how long it had taken him to be served. No drink, no bread, no apology, just a 'what can we get you' as she barely lifted her eyes up off her screen. All that though, did not come close to preparing us for the devastation that was to follow with our starters. I'd ordered the nibbles portion of the pork and tarragon fritter, which sounded interesting and hubby went for the whitebait. Both arrived overcooked. Visibly overcooked. His was certainly 'crispy' and at least edible, and due to the fact we'd had a five hour journey to get there - he gamely battled his way though, even if it nearly cost him a tooth! I wasn't quite so lucky. The 'fritters' in reality were five square lumps of dark brown charcoal, not even my knife could penetrate. Hubby managed to break in to one, but it wasn't worth the effort. They were completely and utterly inedible. Both we and the lovely Irish man at the table next to us laughed at how well we could defend ourselves if the Welsh ever invaded Chester again! It really wasn't funny though, when the waitress asked us if everything was OK, and I said no, not really, we all had to explain 'burnt' (to hell!) in the case of our guest, who had joined in the fun, at least three times before she got it. How she couldn't see that from a glance at the plate, will stay with me a lot longer than it should. To be fair, she did have the decency to look embarrassed, once she did look at my plate, and said, I'll have them taken off the bill. I should hope so. They were completely untouched by human mouth. Our mains were marginally better. On the advice of our new friend, hubby went for the lamb shank - slow cooked and it fell off the bone. He declared it 'not bad' but nothing to write home about. He'd ordered the spring greens alongside, which were fresh and well-cooked. My fish and chips, or should I say batter and chips, smacked of being bought in already battered, because surely no restaurant charging £14 for fish and chips would have the serve an almost perfectly trangular portion of fresh fish the size of this one to any guest they'd hope to have return. We weren't going to order puddings, but in all honesty, I was still hungry, having made the rash call to share my chips with my other half, but as he put it - it's not like you had fish to eat them with! So we ordered a cheese board between us, which was the best thing I ate all night! Don't get too excited though, as this says more about the rest of the food than the cheese board which came with wilted celery, onion marmalade and bright orange sulpherised apricots, which took up more room than the cheese. An utter rip off at £15 for 5 small pieces of cheese. To be fair, they did remove the charge for the inedible fritters from the bill, but at a hefty £75 for what we ate, including only 2 diet Pepsi, it was absolutely scandalous. The experience was honestly the worst we've even had in decades of staying at four and five star hotels around Europe. Carden Park.... MUST. Try. Harder. Your guests deserve SO much better than this garbage!

¡No escribiría una revisión si nos preguntaran cómo fue nuestra cena mientras pagamos!Encontramos el hotel en internet para nuestras familias, breve descanso. El primer día llegamos alrededor de las 5:00 pm y nos gustaría probar uno de los restaurantes del hotel. Normalmente estamos bien en cualquier lugar que podamos encontrar y alimentos agradables y básicos para nuestros hijos. Pedimos para ellos 1 sopa de tomate, 2 fish & chips y 1 helado, 1 donut. Para nosotros 1 hígado de pollo como entrante y 2 restaurantes de pasta especial.La sopa era como un ketchup. Los peces estaban bien. Los chips eran como los mcdonalds, no los tradicionales. Creo que las donas compradas en cualquier supermercado y probablemente las mejores antes de la fecha de finalización ya se han ido. El helado era solo helado.Para nuestra comida eran realmente salados y encontramos un pelo en una de nuestras pastas. Tuvimos que devolverlo. Nos preguntaron si nos gustaría algo más y no queríamos. Porque ya tardaron años en conseguirlos.Mientras pagamos nos dimos cuenta de que intentaban cobrar por la pasta con pelo. Les pregunté si íbamos a pagar por la pasta peluda y me preguntaron qué debían hacer:) "¿Debemos sacar de la cuenta? "Les dije que deberían saber lo que tenían que hacer. Y llamaron al gerente y al gerente anular el elemento sin decir nada.Este fue nuestro primer intento y definitivamente el último intento. El hotel es absolutamente brillante y merece 5 estrellas y lo daré por hotel, pero esta gerencia del restaurante definitivamente intenta hacer algo para igualarse con la calidad de los hoteles.

La comida vegetariana aquí es una delicia absoluta. Hay un menú vegetariano, que por alguna razón tienes que pedir. En cuanto a las raciones. Solo bien. Hay una razón por la que tantas personas tienen sobrepeso. Tuvimos un excelente servicio por parte del personal, que en realidad podía y estaba dispuesto a proporcionar información sobre la comida. Si está un poco interesado en probar un libro de opciones veggy en las vides. lo amamos. Chefs bien hechos. . . . . . ¡otra vez!

Para empezar, el personal de The Vines luce tan bien que ya se explica cómo será la comida. De todos modos, para un aperitivo tuve White Bait en paprika, que pensé que estaba bien hasta que entraron en la canasta donde había algunas papas quemadas, que me revolvieron el estómago, mencioné esto a una camarera que simplemente no tenía El vocabulario para responder. Luego vino mi plato principal, Vientre de cerdo con fideos, en lo que estaba nadando en lo que parecía un cuenco de grasa. Totalmente repugnante. La comida de mi esposa no fue mejor y los niños apenas lograron pasar su Spag Bol que un chimpancé podría haber hecho. NO HAY MEDIDAS DE HIGIENE EN ESTE RESTAURANTE.

Visitamos este restaurante con muchas esperanzas porque el hotel era encantador, pero nos decepcionó. Comí pescado y papas fritas y estuvo bien, nada especial y mi compañero comió el pastel de pollo y no fue muy agradable. El menú decía que se servía con verduras de temporada y que solo tenía un poco de col rizada, 2 brocollis y pepino. Definitivamente no valía 15. Los precios son demasiado altos para la calidad de la comida y el servicio fue realmente malo. El personal no vino a limpiar nuestra mesa durante años y nadie nos preguntó si necesitábamos más bebidas o el menú de postres. Muy decepcionado.

Visited this restaurant after a lovely spa morning with my Aunty. Service was good and luckily it wasn’t too busy. Prices were ok too. Thoroughly enjoyed our fish and chips which there was plenty of indeed. Recommended

disfrutamos de nuestra comida aquí el personal encantador, y la comida sabrosa, desayunamos en el hotel, que era el mejor, y en nuestra segunda noche decidimos cambiar y comer aquí. las porciones podrían ser un poco más grandes, pero debo decir que todos somos buenos comensales y nos gusta nuestra comida. volveremos a unirnos a ustedes otra vez, fue tan agradable conocer a tan encantador personal. bien hecho por su servicio al cliente encantador hace una gran diferencia.

We enjoyed our lunch from the light bites menu. Reasonably priced for a nice hotel. I would go again.

Well worth trying their steak burger if you skipped breakfast. Probably one of the better burgers I have tasted although my husband disagreed as he is someone who enjoys burgers. As a fussy eater I have to say it was not fatty as I hate the taste of fat.

We stayed for two nights and both nights we booked in at The Vines. In point form here is our experience:

We went to the Vines for an early meal , the service was good but tended to be a little slow there was not a great deal of finesse , the food was ok but nothing special and took some while to be prepared and served, so in all a mediocre experience

Expected 5 star quality but got a disappointing meal. What I can't figure out is how you can go wrong with basic ingredients unless you try too hard and over work the food till it resembles and tastes like a TV dinner! It's the first ever sticky toffee pudding I have had to leave! it was tiny but unedable. The starter was pretty bad and the Main course bland. Even though we live locally won't be going again.

A lovely relaxed restaurant within Carden Park hotel. Friendly staff good menu and very tasty food. Well worth a visit to both the vines and Carden Park

Visited on a spa day and went to the vines for lunch The member of staff left us waiting to be seated, eventually took our order but the food took over an hour to arrive and was of poor quality, The manager came over and apologised and we ended up not being charged. Not what you expect from a top quality hotel restaurant.

We had a lite lunch as part of our spa day which was delicious. Lovely selection to choose from including salmon, jacket potato, roast chicken salad etc... I had the Jacket potato + filling , wonderful! Can't complain, staff were extremely friendly and very polite. As our food was pre-ordered in the morning (when we arrived for the spa day), we were served straight away. Excellent !!

As per my overall hotel review lunch at the vines was appalling It took over an hour to be served our drinks and around one and a half hours just to get sandwiches and wraps. The wine was warm, really poor slow service by inexperienced staff

As a family we visit carden park up to 5 times per year. We love eating at the vines. Food is always to an amazing standard and the staff are always so friendly. Can't wait for our next visit.

We ordered some food from here as we were going out later for a proper meal to a restaurant in...

Comimos aquí para el almuerzo durante la estancia en Carden Park.

We were pleasantly welcomed by the waitresses who had no record of us being booked in even though we had an Email confirmation?. They showed us to a nice cosy table in the corner so we could have a nice romantic lunch so we thought!. The staff were very good at getting our drinks and bringing our food which was very nice. The down side was the staff didn't have the decency to wait until we had finished our meal to reset the table next to us, even though there were only 3 other tables in use in the restaurant. Personally I find this rude.

We have frequented "The Vines " whilst staying at Carden Park , this is convenient with have the Grand Children , when staying for 3 / 4 days the menu is very restricted,due to the fact it never changes . On previous visits they had specials which changed frequently giving you more choice , but it would appear that they have been discontinued. The quality of the food has also deteriorated from previously , with this in mind I would also say that is slightly on the expensive side, this is such a shame because it means that you have either got to eat before returning to the hotel at night or leave the hotel and find another eating establishment, which means that you cannot enjoy a drink.

First time eating at The Vines...and it was 'good'. Not outstanding, but a good 'good'. The booking system suggested it was going to be crazy busy and-so we had to book a table 1 hour after we wanted to, but we arrived half-an-hour early and it was half-empty?!There was a good atmosphere and a good mix of people. The service was fast, friendly and efficient. The food arrived within a reasonable time frame and the Steak Burger was a triumph. The sticky toffee pudding dessert was £6.50 and was a 'fair' size piece of cake but whoever decided that the accompanying portion of ice cream was ample was sadly mistaken, a curled teaspoon's-worth was a poor effort! Generally tasty, but not worth the money, in my opinion.

We ate here as part of our weekend stay in the Hotel. The menu and food was ok but the restaurant itself really needs updating and had all the feel of a three star

We visited tonight it was very busy early on but by time we seated it had gone quiet there was 6 waitresses yet I had to ask to place our order we wasn't asked if we wanted a drink or water. They told us there was no lasagne left so we ordered 2 cottage pies to be told there was no cottage pie but there was lasagne.it took nearly 30 mins for the food to come in which time we still didn't get asked if we wanted drinks. When the food did arrive the lasagne was burnt & dry I had 3 mouthfuls & left it. I asked for the bill & they just cleared the plates & left you could see that all the food had hardly been touched. Been coming to this hotel for 7 year & wont be eating here again I will stick to Redmond in future.

We ate her on one of our 4 nights at Carden Park after eating in Redmonds for the previous 3 nights. The dining experience was much better than Redmonds and we were actually in the restaurant for just over 2 hours, we didn't feel rushed at all.We had an allowance for our all inclusive package and if we went over we just paid at the end which we thought was a much better option than being just allowed to pick form a restricted menu like at RedmondsThe starter, main and desserts were all very good and we all agreed we probably should have eaten in The Vines every night rather than Redmonds. The quality of the food was good and very well presented.

Good food but service was a bit slow. We preferred the atmosphere of Redmond's restaurant, although it was more formal.

Although I was at the Vines on business and they where catering for a lot of us the food, service and restaurant was most agreeable.

To cut a long story short, the food was ok, but expensive for what it was. When my wife was with our little boy in the bathroom, a waitress came over and asked: "Are you finished?" Although I very much dislike the trend of clearing individual plates from a table, as I had just finished my meal, I replied: "Yes." My wife and son clearly hadn't finished, and had their knives and forks placed in the universal 'not finished' position. I wasn't really concentrating, and before I knew it, my wife's plate had been cleared, with quite a bit of the pork left on it. When we complained, another waitress explained that they don't care in what position the knives and forks are - that's not their policy - and that I had indicated that everyone on the table had finished their meal, which I hadn't. She wasn't even present when the incident took place, so had no way of knowing what had been said. We didn't even get an apology, and WE were made out as the bad guys. After some more pushing, we finally got a discount... 20% off my wife's meal, which came to about £3.30. The attitude of the staff was pretty poor throughout - not the way paying customers should be treated.

Was staying at the hotel and popped in for dinner. We don't usually go to hotel restaurants, we like to find local pubs, but it was late and the menu looked good. Glad we did stay for dinner though, had the bread to start, it was sun-dried tomato, made on site, was delicious!! Fish and chips main was good, as was the shepherds pie. Really wanted dessert but was too full. Overall was a nice meal which was reasonably priced... starters, mains and drinks for just over £40.

We received great service from Stephen Harris, when we attended for Afternoon Tea. Stephen ensured that we were comfortably seated and arranged a change of filling for the sandwiches for us, at short notice. Throughout our visit Stephen was attentive but not intrusive ensuring we had sufficient drinks etc. We thoroughly enjoyed our Afternoon Tea.

As we were staying at he hotel we thought we would sample the Vines restaurant. It wasn't too busy as the night progressed but there was a steady stream of diners. The staff were attentive but never seemed to rush you between courses. I can recommend the Duo of Lamb for main and the children's steak went down a treat.

staff are lovely and attentive, good selection on menu but food would be nice hot...although it was a busy evening, so maybe that was the problem.

Visited here on a sunday for a family lunch and would highly recommend. I had the steak sandwich which was just delicious with fries, onion rings, a side salad and blue cheese. My partner had a pulled turkey burger which was nice. The food was nice, with very friendly and attentive staff.

We visited while staying at the hotel , really enjoyed our meals , good choice on the kids menu and great portion size all roundA word of warning the warm tomato bread starter is massive a meal in itself one between two adults would be fine however it is delicious but sooooo filling. Can't comment on deserts as we were so full but looked delicious. Great staff and great service top marks all round. Enjoy we certainly did

Ate here twice while at the hotel, the food was very tasty and good value for money, the staff were very helpful and polite, with a good sense of attentiveness.I think the portion sizes were generous and the menu had plenty to choose from, a great restaurant to eat in.

Having failed to learn from past disappointing experiences, and following a break of more than 12 months, we once more decided to give 'The Vines' a chance. What a mistake! We are not regular complainers or particularly demanding or fussy diners, but every time we have dined here we are struck by the incredibly slow service from staff who fail to acknowledge the presence of paying customers. Food takes an eternity to arrive. We only ordered main courses and coffee afterwards, and it took over two hours from start to finish. Goodness knows how long it would have taken if we had had a starter and a pudding as well!! The food is adequate (although the batter on the 'posh fish and chips' could have benefited from the use of a chainsaw) but it is the service that always lets the place down. The staff just don't seem to be aware of the customers, we eventually had to go in search of someone to take our order for coffee, and then the waitress could not remember what we had ordered (there were only two of us) and had to come back to ask again. Overall the hotel is excellent but The Vines lets it down massively, I am sure we are not the only people who have had this sort of experience.

Food excellent. Very well presented and lots of choice for everyoneDesserts are lovely though a little pricey

Staff were very welcoming. Not too stuffy but still very well presented food and lovely areas. Lighting quite dimmed and not too bright. Makes a relaxing place to eat. Would recommend the goats cheese fritters to start!Cant wait to go back for more!

Service was very good, staff freindly and attentive but not in your face.Small menu but less choice is great

The lamb tagine was dire and only just warm. Staff attentive although it did take quite a while for the food to appear, won't be booking another visit.

Family of 4 people staying at the Carden Park Hotel decided to eat at the Vines. First thing to say is that the staff are attentive and do everything to make your meal enjoyable. The food was of really good quality we all ordered differently and everyone thoroughly enjoyed their meal. The only thing that stops me giving it top marks is the pricing - over £20 for a sirloin steak!!! The wine is also on the expensive side so be prepared to pay. Apart from that excellent food and top notch service - well done

We ate in here 2 night so it must have been good to use again. Service was relevant to who was serving you, we had really nice and sour faced - it was lovely and clean, most staff were very efficient. The food was nice and enjoyable, atmosphere was good you didn't feel like you were sitting on top of each other and the price was reasonable. Just make sure you book to ensure getting a table at the time you want.

This restaurant is fine in terms of its food, but the wine proces are shocking and the overall privicng very expensive for a brasserie style presentation.

The Vines restaurant is smaller & cosier than its alternative Readman's restaurant but just as enjoyable an experience - service was a bit slower here though. The food made up for this, somewhat.

As a fish eater It would have been good to have a little more choice,but what I had was good ,perfect service.Nicely busy but not noisy, good atmosphere.

Just enjoyed a wonderful afternoon at Carden Park celebrating a friend's birthday. From the moment we made the booking, the bar manager Josh couldn't have been more helpful and enthusiastic about our visit. He went the extra mile to put balloons on the table and even arranged a a happy birthday plate to be presented complete with the birthday girl's name and further cakesThe food was excellent. and all the staff were warm,and welcoming .Well done and a huge thank you .

When a restaurant uses cheap ingredients you can tell, could even het hienz ketchup with chips !!! In stead we got mass catering ketchup that says it all. Sorry !

My wife & I live near Carden Park so only travel there to play golf and use the dining facilities.The whole establishment exudes class & professionalism, chesterfield sofas everywhere to sit and relax with a cool drink.The Vines restaurant is superb, well presented fare served by first rate staff.Afternoon tea a great experience.Bar meals in the lounge areas again excellent.My wife has used the spa and rates everything about it very highly.

We visited Carden Park for an early evening meal . We wanted a quick meal without fuss. The surroundings were good and as you would expect from a brassiere within a four star Hotel . The service was poor and it took some while for our food to arrive , the soup of the day was OK but not hot . The mains when they finally arrived were ok but nothing special and really lacked presentation and taste, the best part of the meal was the dessert ( warm pear and almond tart). As said the service was inattentive the waiters and waitresses spent more time speaking to each other rather than looking after the dinners. I would have difficulty in recommending this to others

I dined here whilst staying at the hotel, I dined with children so ate in this restaurant as was less formal than Redmonds also located within the hotel. My meal was their signature burger which was tasteless, my son also found his Spaghetti bland and when I tasted it to check it was not too hot I also found this to be the case. The childrens menu was limited in choice and lacked imagination.The desserts were superb the restaurant was not at all busy and the service was ok.We ate in Redmonds every other night of our visit and although the childrens menu was the same the adult menu had a better choice and the food was sublime.

great meal - staff very attentive, had nice starter and a huge steak burger, partner had lamb - good portions and very tasty

Visited again recently after just over 12 months. It was a Saturday night before Christmas the place was dead no atmosphere and was really disappointed in both the food and the service. As with previous reviewers I think the food was overpriced for what it was. I will certainly not be back there a lot of other places close by which exceed this place by miles.

The choice of food on the menu was excellent. The goats cheese bites were delicious and the ribeye steak was perfectly cooked and very tender.Service was attentive and efficient. It was quick but not so as to feel that you were being rushed.We were staying at the hotel on this occasion but would happily travel the half hour or so to go thereforv a meal.

Lunch was included within our deal and it was lovely & tasty. The service was very good & the restaurant was beautifully designed.

My husband and I recently stayed at this lovely hotel and dining at this restaurant was the only (extremely) negative aspect of our break. Not only is the service so slow that we ended up on various occasions having to approach the waiters ourselves for some service, the pricing at the restaurant is utterly ridiculous and bears no correlation to the quality of the food. Supposedly 'posh' fish and chips at £17 one would expect to be tastier and better quality than that which one can routinely offer in cheaper restaurants. This was not. We also were ignored for 15 minutes after sitting down and had to walk over to ask for a menu at lunchtime. It also took THIRTY FIVE MINUTES for a sandwich and soup to be brought to our table, and when it was, the fries that accompanied the meal were cold and I had already become late for a spa appointment and had to leave my husband so I could rush to make it on time. Be that as it may, not ONCE did any of the staff acknowledge how long they kept us waiting or offer even a lukewarm apology. For anyone choosing to stay at this hotel, I would urge you not to opt for convenience and dine here, despite it being inconvenient to venture out of the hotel grounds. This place is a huge disappointment and the staff could stand to be refreshed in their customer service training.

Whilst staying at the beautiful carden park hotel we expected the restaurant to be just as impressive. However, the service was extremely poor. Our waitress was working at snail pace which seemed ridiculous as there was hardly anybody in the restaurant. We almost had to get up from our seats and go find one of the waitresses to ask for more drinks as they only asked once at the beginning of the meal. I had the fish and chips which were just vile. To say they cost seventeen pound and were supposed to be battered salmon, haddock and scallops, I barely got any fish and all crispy batter (photo uploaded). My mum also did not enjoy her meal as she ordered gammon which was completely dry and so salty she could barely eat it. Also, the beer we ordered was flat and warm which to say cost nearly five pounds a pint was appalling. We did not make the mistake of returning here on our second night and visited a nearby pub called the cheshire cat and it was amazing! And half the price (I have reviewed this also).

We went to Carden Park for the Sunday Lunch buffet, restaurant is very nice & atmosphere was lovely. Starters are chosen from the menu as are desserts, main course is a carvery style where you go and get served by a chef and a waitress. Food is very good but I do think the service could be improved, there were a lot of staff who didn't really do much other than stand behind their stations. The lady who served the vegetables on the carvery was fantastic and came over to the table to chat & was very nice. She also was the only person we could get the attention of as we wanted to order wine with our main, (she was behind the carvery and we were on the 2nd tiered level tables). She gladly took our wine order but this clearly isn't her job as she didn't know the size of wine glasses or if our choice was red or white, I am not blaming her for this but one of the other many waitresses should have been more vigilant of the tables rather than chatting. I also think the chef could have been a little friendlier/personable on the carvery, if this is part of the carvery experience to have a chef in whites carving your meat then a smile shouldn't be too much to ask. Dessert was lovely but I was too full by then & couldn't finish it. We moved through to the bar after lunch which had a lovely, relaxed feeling. Food & atmosphere 10/10, service 5/10 but will return.

Firstly we asked to make a reservation but were told the restaurant was full but they managed to fit us in for a late reservation which we didn't mind.Later on we got a phone call saying that some customers had cancelled and we were welcome to take their place which i found really helpful.The food was really nice with a slight price hike and the staff were really helpful.

Like being in a motorway service cafe. Lacks atmosphere, food over priced, service was surly. Generally terrible. Go to Redmonds instead.

A colleague and I decided, while working in Carden Park Hotel, to dine early evening in the relatively newly refurbished Vines Restaurant. We were shown to a table of our choice by one of the very helpful and charming waiters and waitresses. Our drinks and meal orders were taken. I chose the pork sausage and mashed potato and my fellow diner ordered a medium rare burger with salad and chips. The drinks arrived exactly as requested.On not very close examination of our cutlery, three of the four pieces had dried food particles and grease smears on them. They were replaced immediately.The burger was well done; the sausages, however, were medium rare and very salty. The 'salad' accompanying the burger consisted of three slivers of grated carrot, a shred of lettuce and a few strands of cress.Did we say anything? No as we were rather pressed for time and hungry.Judging from the other reviews of the Vines made nearer the the time of its opening (April '12, I believe), things appear to have slipped a little during the succeeding months.I shall be using a fish and chip shop in one of the local villages next time.

Stayed the night in Carden Park and decided to eat in The Vines restaurant as this menu sounded very tasty! We were greeted by a young waiter and were given a choice of where to sit which i though was a nice touch. Offered drinks upon seating and given our menus, specials and soup of the day choice. The drinks were bought to the table promptly and our order taken the same time. Starters came out approximately 15 minutes after ordering which is perfect and was beautifully cooked, I had the pea soup with a ham hock tortellini which tasted amazing. The only criticism would be the soup was a little bit too cool, bt that's probablly just my personal preference. My partner had the whitebait which he boasted were very nice aswel.The mains came out around 5 minutes after our starters were cleared and inbetween one of the waitresses kindly topped up our wine glasses and asked if we'd had a nice day and a quick chat. It's nice to go somewhere were the staff are so friendly and helpful and make you feel welcomed.The mains were incredible, i had sausage and mash with onion rings in a red wine jus, and my partner the chicken. The food was just so tasty and portioned perfectly, I ate every single bit on my plate. As always due to having a very sweet tooth, I ordered a dessert afterwards and again was satisfied with the quality of the dessert. I had banoffee pie which was to die for with a ferrero roche icecream and my partner the whitechocolate and strawberry cheesecake. Service and food throughout the evening was lovely and I can't really fault anything.

Had heard a lot about the new Vines , and have to say was not dissapointed . Great atmoshere , and the choice on the menu was great as well as good value . My friend and I ordered the Carden Kebab and The Carden Burget , and both were exceptional . Look great and tasted great . Loved the way the Kebab came out , not often I take a photo of food .But wanted to recreate it back home .

Excellent food and a good menu with plenty to choose from something for everyone, we had soup for starters, both were surperb. I had the very tasty lamb whilst my wife had the shin of beef for mains another good choice. as with mostly all restaurants the wine was +£20 per bottle however it was top quality