The Victorian Restaurant in Shepway

Thoroughly enjoyed our unexpected Christmas dinner. We stayed in the hotel room only, so got a special price voucher to get a meal in the restaurant fir a bargain price. We had a seafood starter, followed by turkey and gammon with trimmings. After was a lovely selection of gateau, plus we could have had Christmas pudding. Followed this with cheeses and crackers. A complimentary glass of fizz and not forgetting the crackers and unlimited hot drinks. We were so full, we were burstin ( excuse the pun). Definitely eat here again, even at the full price, as worth every penny.

The last remaining part of the original Victorian hotel before it was demolished to build the Grand Burstin

Been to the Victoria restaurant in the hotel burstin in Folkestone for an all you can eat carvery today 3 courses as much as you can eat . meat is portioned for you but you can go back again , today's meats pork , gammon , turkey and beef sorry to say never lamb. Veg cauliflower cheese , cabbage, peas and carrots , parsnips, roast and new pots , Mediterranean veg mix , leaks , large Yorkie puds and the expected gravy and a choice of condiment sauces All help yourself Starters chicken and leek soup with choice of breads Pate and salad choice of breads Chicken and pasta in BBQ sauce All help yourself And for puddings a selection of cakes & gateaus , triffle , apple pie , jelly and cream and a winter warmer I recommend apple crumble and custard All help yourself ALL AS MUCH AS YOU CAN EAT FOR £10.50 A HEAD NO RESTRICTIONS and it's all cooked very well served in a lovely clean environment with lovely polite staff who if asked will even go and get your drinks from the bar and keep the tables cleared regularly I won't hesitate to go back as soon as able I WILL SAY THAT SOME ITEMS CHANGE OR ARE NOT AVAILABLE WEEK BY WEEK AND IF YOU DRIVE FREE PARKING IS AVAILABLE BUT YOU MUST REGISTER YOUR CAR AT THE RECEPTION OR YOU WILL BE CHARGED

Reasonable price (£9.50 on the day) and lots of variety in the buffet, and unlimited hot drinks and food.

Good choice of food but everything was cold. Most things were gone halfway through the time slot. Staff did not monitor i.e. the tea and coffee facilities, no mugs, milk. They only have to look and keep on top of things.

I continue using to be shocked by reviews about the hotel.We have not stayed as live in Folkestone but have nothing but praise for the staff in the dining room who go out of their way to give a good experience.The meal on Sunday was perfect,hot food,hot plates,beautifully cooked food and a wide choice of meat and vegetables.Yes the dining room was a bit cold but that part is the Victorian building and maybe not easy to heat.The staff are lovely and I made a point of thanking the lovely ladies who served us and the chef.The ballroom was cold but we soon warmed up when we started to dance.No charge for parking so don’t u der stand complaints about that.

I had to write a separate review for this restaurant as the staff and chef work so hard. We have just come back from a 3 night holiday at the Grand Burstin and with all the changes due to Covid the staff in here are amazing. We had Jacquie on our first night, who was lovely and then Fahed on the other occasions. Both staff were very professional working in different ways because of Covid there is no more buffet but instead, they serve you. The restaurant was socially distanced and people wore masks when walking about. We stayed for both breakfast and dinner. The breakfast was one of the best I've had with lovely sausage and black pudding - my fav! The food was lovely and hot and full of flavour. The desserts were amazing - thank you to all the staff for making our stay lovely.

Now part of the Burstin you can dine in Victorian splendor. Imagine the palms and white gloved waiters poring your champagne.

A good range of meals which were buffet style, hot and plentiful.The staff worked hard and were very helpful. vegetarian option each day. For breakfast I particularly liked the continental brakfast with delicious ham and cheese to go with the croissant

We have stayed at The Burstin quite a few times and always upgrade to the Victorian restaurant . We also visit Folkestone occasionally and have had dinner in this restaurant many times.One reviewer complained about the size of the plate ...being to small but you can go and fill your plate as many times as you like,so where is the problem? It is better than having a large plate that some people fill to overflowing and then leave half of it making a lot of waste.Obviously I cannot comment on some reviewers criticism of their experience of the food served as I was not there only to say I have used this restaurant many times and have no complaints regarding quality or choice of food on offer also it's not going to break the bank at £5.50 for an all you can eat 3 course dinner.

Food not good, , Lasagne dried up, Salmon looked grey, Cheese and Biscuits were OK, Coffee undrinkable' Breakfast acceptable, mushrooms dried up.

Food in the evening did not taste very nice or a great selection. Shared with refugees. Dinner plates where actually sandwich size plates or child size. Breakfast ok.

All the food we ate here was good. Breakfast was really tasty and hot. The deserts were better than most cruise ships. Eat as much as you like. This is in the original Victorian mid-19th century part of the hotel.

This is one of the few remaining parts of the original Victorian hotel and it's a splendid room to eat in.Included in our hotel stay were 3 course evening meals with a choice of carvery, hot dish or vegetarian option, big choice of desserts or cheeseboard for afters and coffee/ tea to finish. A bottle of decent wine from the bar was £12.50 with a free bottle after 3 paid purchases. An extensive full English breakfast was fresh, tasty and hot. Continental breakfast of cereals and fruit, croissants and pastries were also available. No one would starve unless they were a food snob or incredibly picky.A special mention for the staff who invariably pleasant and helpful.Brittania Hotels are a value for money budget chain so if this is not what you want pay more and go elsewhere. Like most things in life you get what you pay for.

This is a nice restaurant but you can only use it if you upgrade to a better room in the bursin hotel ,

We were staying at the Grand Burstin and had breakfast here good value and lovely Victorian surroundings we loved it.

Full english breakfast and poached eggs too order, continental breakfast and porridge and cereals, all may I add was cooked beautifully... evening meals was different every night,plenty of choice and the food was really nice....

I felt worried at the entrance where there is hand sanitizer! The environment is desperate for refurbishment - tired, old, dated and very sad. Good value for money alrhough not great quality food, but friendly helpful staff.

We came for one drink and a meal and Abbey and Georgia were so extremely helpful with drinks and food that acquired our tastebuds! First visit but will be coming again!!!!

This restaurant is not recommended if you are a foodie..the quality is pretty poor but a lot for your money

The saving grace of the Burstin ans a flavour of what it was like to dine in splendor. Plenty of food and great value

Staying at the Burstin Hotel is very economical but very basic. An upgrade to the Victorian dining room at £5 per night is well worth the money.

if you are stopping in this hotel on a dinner breakfast and bed package, it will cost you £5 for an upgrade to this restaurant which covers evening meal and breakfast....do it....trust me! if you don't try one meal in the main restaurant then in the upgrade, bet you wont go back!

Very pleasant and good selection on both breakfast and dinner delivery. A very good cheese board and friendly staff.

This restaurant is a grand,high ceiling room in the Grand Burstin hotel.Well turned out with a fresh coat of paint making it look nice and clean. All meals are served buffet style.

For £6 per person or £10.50 for 2 this is excellent value.We had a choice of salad starter and soup, then up to 4 - 5 main meals including meat and fish. Then cheese cakes, sponges served with cream or ice cream. The Staff are friendly and polite, well done.

Expected a larger range for buffet dinner including fresh salad & vegetables. Glasses unusually small required repetitive visits to water dispenser.

The restrant looks very appealing but don't be fooled its over priced for this hotel & not a great deal of choice .

We stayed at the hotel but only ate there one evening - the rest of the week we ate our evening meal outside. Not much choice and the quality was poor.

Best restaurant in hotel and Folkestone. People drive miles just to dine there and it is understandable

A lovely meal with plenty of buffet choices both for dinner and breakfast. The Restaurant was very ornate and roomy. Staff were friendly and obliging.

Eat as much as you like. There are various courses and dishes to choose from. The food is rather plain but there are so many options you are bound to find something you like.

Staff in the restaurant were great, polite and friendly. Food ok but not great quality. Breakfast excellent but desserts very poor

This resturant is serve yourself..eat all you can . There is plenty to eat and it looks fine however it is very poor quality the cheapest cuts etc NOT RECOMMENDED

this is better in this hotel, but at a price at £5:00 pppn on show your promo card. This is a seperate payment to the hotel not you tour operators

stayed for 3 nights and ate our meals in the victorian resturant such great value a great selection to chosse and tasty.

We did eat here and the food and service was good, we had to pay extra but the choice and quality was worth it

great food and staff we will be back.when we come to the UK again your staff areb so warm and friendly.

We'd stayed here before about 10 yrs ago and didn't find it too bad then if I'm honest, had read some horror stories since that were without foundation in my opinion, would recommend to anyone based on what I ate a couple of weeks ago

Nice, bright and airy not like rest of hotel. Plenty to eat if you want to go up for seconds or thirds

Good value luncheon. Grand dining room. furniture has been upgraded recently. difficult to beat the three course hot meal or cold buffet.

The upgrade was really worth it, the surroundings and service and of course the food were all excellent, worthy of any 4 or 5 star hotel.

Paid to eat here while staying overnight.

Compared to the Hotel's Harbour Restaurant, this is superior with a nice selection of starters, salads, mains, sweets, cheeses and coffee for dinner. Breakfast is very good too with a wide selection and the option of poached haddock. However, you get some dross guests that have obviously been upgraded frequenting this restaurant that look as though they haven't eaten for ages but you see that in All-Inclusives abroad don't you?

The Victoria is part of the Grand Burstin Hotel and although the Harbour Restaurant is good this one is a much better dining experience. The décor is much better and can be less hurried.

Not worth a special visit if ur not staying here althought lunch for 2 at £10 is a very good deal. breakfast is great and dinner menue varied with plenty of choice

It would appear not a lot of care went into the preparation of the food served .The whole hotel is in need of a deep clean and some no lots of decorating .

for three nights we ate in the normal guest restaurant which we could not fault and on the forth night the friends we were with upgraded us all to the Victorian Restaurant, the menu had I believe two extra dishes but what impressed us all was that there was no rush or queuing, next time we visit I think we will opt for the restaurant upgrade.

Esta fue probablemente preferible al restaurante principal eran un poco lento reponiendo la comida y las bebidas, pero no estaba demasiado llena cuando estuvimos allí

A buffet style restaurant within the Burstin Hotel. There is a limited choice of food but it is excellent value

not much choice of food. either pork chops or fish!! we don't like pork or fish so had to eat out even though we'd paid for food!!!

tough beef,tinned peaches with squirty cream,and mixed grill from left overs.stayed 5 nights 2 out of 5 were good meals and choice

We visited this restaurant last year and was not impressed with the food, however this year we revisited and found the food to be greatly improved and no cause for complaint the restaurant itself is very well furnished and comfortable and is well worth the cost of£5 per person for hotel guests who want to upgrade from the grand burstin hotels dining room, as well as a chefs special which is not available in the main dining room the Victorian also offers an excellent range of cheese and biscuits, the service is first class and the staff are a credit to the hotel can confidently reccomend a visit

Stayed at hotel and were upgraded on the last night to this restaurant, delighted with food and service.

Abbiamo cenato al ristorante prima delle 7 perché non avevamo pranzato e i prezzi sono migliori. Il buffet era abbondante e tutto buono Dal pesce salmone e gamberetti all'oca arrosto alle verdure e per finire i dolci veramente buoni e con un prezzo veramente basso 10 euro a testa!!!!Attenzione però fino alle 7 di sera poi i prezzi variano di poco ma cambiano!!!!!Da provare assolutamente

Grand Burstin Hotel was very good. Good food and room very acceptable. Entertainment was enjoyable seeing the New Year in.

Excellent food quality and good choice. Lovely old room but table settings very basic. We ate later in the evening but discounts are offered for early diners

Staff try hard but sadly let down by poor quality food, understaffing, dirty chairs and plates. Décor is very outdated and needs more than tinsel to cover up the stains on the ceiling.

Always upgrade to the Victorian Restaurant well wort the extra. Booked a table for 4 as my wife's 70th Birthday wonderful meal & service from the staff Lots of Choice of starters main meal & deserts & help yourself to all you want

We were so pleased we upgraded to this restaurant. The food was excellent. Plenty of choice. Delicious looking and tasting. Very hot.

Beautiful restaurant, but after one meal we decided to eat in the less expensive restaurant. The reason being we did not feel very comfortable as it felt like a library, people talking in whispers.

Good food ruining by being cold, particularly pototes/veg. Bacon tasteless due to being oven baked.Cheese uncovered and swarming with flies.The chairs badly worn and torn..Needs total updating and food hygeiene policies adhered to.

The food was simple but tasty and the staff were helpful and kind. The décor and chairs need updating and the cutlery seems to be designed for giants but once again an amazing value for money

The food is something else and plenty of it, I just wish I could have eaten every dish. I tried the carvery and could not fault it, the meat was cooked to perfection and they weren't shy about how much you had, unfortunately I didn't realise that there was also fish on the carvery but I will make sure I try this when we next go back which we will.

This restaurant is the best part of the hotel. All of our meals were very good and great value for money. The breakfast was a buffet which costs £5 if you ask for a coupon or £7 without but their was a lot of variety and it was all good. I would recommend the restaurant but not the hotel.

Part of the hotel this victorian room with high ceiling, pillars and smartly dressed staff is not to be missed.Beautifully displayed buffet with a wide variety of food. Family friendly.Inexpensive way to have a 3 course meal.

This is ok if on budget. Buffet but you need to be there early as all the decent food would be gone.

The food is of good quality, something for everyone! Chicken curry was very good. Breakfast is all good and you can ask for smoked haddock and poached eggs if wanted. There was a choice of evening meal every night, really something for everyone, they also catered for special diets.

very helpful staff serving very basic quality food - however chef cooked me a good omelette as vegetarian option

My wife and I stayed in the Grand Burstin Hotel but we never used this restaurant which you could upgrade to use for £5.00 extra

Upgraded to this restaurant and it was well worth it. Lovely and helpful smiling staff. Laid out lovely, very quiet. Lovely food, very hot and fresh, had dinner and breakfast

nice & quiet ,with good availability of bar stock. The menu however leaves much to desire.The service,however, is good.

Did not want to go far so thought we would give this restaurant which is located within the hotel and was pleasently surprised how good the food was . This was a buffet type and it was all there salads , soup, cheese and biscuits , desserts and few different types of main meals . £12.50 .teas and coffee . We were ok with what was on offer .negative note they could of kept cheese covered and chilled .

9.95 for dinner as many courses as you want and beverage cheese n biscuits desserts salads soup juice

Do not be put off by the walk through the huge lounge bar or the walk past the non-premium restaurant on the way to the Victorian Restaurant. We decided to try it, as this hotel is so close to the harbour and we did not want to climb up the steep Old High Street to one of our usual eateries.Dinner for non-residents is £12.50. The food is buffet style with a huge choice of starters, mains, salads, hot vegetables, puddings, cheese and biscuits and coffee/tea with mint chocolates. The serving containers are kept warm on a steamer. These are replenished regularly.We ate heartily and enjoyed all of the courses. There were 3 of us and between us we tried everything! The standard of the main courses was surprisingly good. All of the food was simple and fresh. For the main course I had a mixed grill with sauté potatoes, baked mushrooms and tomatoes. The others had fish in parsley sauce and braised beef with creamy mashed potatoes and vegetables. There was also Cumberland sausage and salmon salad available.Staff were polite and helpful. We ordered a bottle of wine, but other diners walked from the bar with their drinks to accompany the meal. Tables were cleared and cleaned efficiently between courses.The only negative point was a couple of tannoys to remind diners that an entertainment was due to start at 8.30pm. After dinner we adjourned to the bar with a view out to the harbour. Drinks are very reasonable. £16 for a bottle of Merlot, which was served at room temperature, as it should be. Bar prices are £2.20 for a glass of wine and £1.70 for a half pint.This is not fine dining, but it is very good value and tasty too.

We went here for dinner with a friend, whilst we were staying in the hotel. The roast dinner was perfect, fantastic Yorkshire puddings and a very good choice of meat and accompanying vegetables. It is very much traditional home cooked style cooking.The chef serves you meat and Yorkshire pudding and then you help yourself to the rest. The staff are really very lovely, kind and helpful, we would eat here again.

Plain English food Buffet 3 course meal for £9.95 with £2.00 discount Breakfast £7.00 with £2.00 discount No need to go hungry.

This room is definitely a bit past it's best. It was once a magnificent space with huge chandeliers and beautiful decorations, however it would benefit from some T.L.C. However, that said, it is clean and the food is very nice. More vegetarian options would be nice - even, say, veggie sausages at breakfast. But all in all, nice staff, nice food. Does what it says on the packet!

Good choice of food in lovely surroundings - Sunday Carvery is exc. with 4 choices of meat Very polite staff cleared tables quickly.

Had breakfast here yesterday morning. Not the best quality food but Hey - for the price it was perfectly reasonable. We had £2 off vouchers so paid just £5 for coffee, cereal, juice and a cooked breakfast. Staff were great!

the menu is virtually the same as the main restaurant but due to the high turnover in the main restaurant the food is always fresher

Stayed the night on 9th January 2016 and had dinner here. Good choice of starters main course and desserts. All buffets. If you have a large appetite you'll love it. Nice atmosphere and attentive staff.

Good food, Good choice & hot. Always a selection of starters main & sweets with coffee or tea in the evening. Same at breakfast plenty to choose from.

Do not eat in the harbour restaurant, pay the minimal charge to the Victorian restaurant, the food is better quality, the service is lovely and the peace tranquil.

Restaurant very dated. Food just like school dinners but worse. Totally unappetizing and mostly inedible.

Very good value buffet dinners and extremely nice staff! We ate here many times during our stays at the Burstin.

Friendly helpful staff. Pretty basic choice but at a reasonable price. The wallpaper is tired. Furniture passed it sell by date. Table and chair legs need cleaning at least.

Food choice good ,well presented and hot. Very pleasant room and charming helpful staff. Breakfasts lovely with lots of choice Carvery evening good and good value.

food was great always warm and replenished as soon as trays began to empty. the carvery on sunday was excellent. staff are very friendly and can't help you enough

With Alfa this was the dinning room that we used, we were made to feel very welcome, and didn't have to wait to be seated or served with tea or coffee for breakfast, the food was of excellent quality and there was something for everyone.

we had a fair stay at this hotel with a group from a local club. was at the end of the season so most local attractions not available

Cold, buffet style food served in an average room, do not waste your money far better places to go in Folkstone

You pay extra to eat here even though you have booked dinner, b&b! The food is marginally better but could be a LOT BETTER! You serve yourself to everything, even a glass of water. No table clothes and generally a bit of a disappointment.

Location is awful being inside The Great Burstin!! food is really awful! over cooked mush and minimum choice would not recommend!

Very tired but a good central location with nice views over the harbour. Don't have a room on the first floor unless you don't mind the music! No air conditioning which made the rooms rather stuffy. All in all you get what you pay for. Parking costs £3.50 per day if you can get into the car park.

A really well run restaurant. The food was really good and there was lots of choice. Being self-service was great because we could eat what we liked and could go back as often as we wanted. The staff could not do enough for you. On two of the nights we were there they had a carvery. Honestly it is the most generous portion of meat I have ever had. The puddings were also great and there were jugs of cream to help yourself to. The best apple crumble ever.

On the whole ,a really good meal for only £9.95. All the food looked fresh and appetising , and it was an eat all you like buffet , with 3 starters and a soup,carvery main course ,cheese ,biscuits & salad and a splendid choice of dessert , followed by tea or coffee. Will definitely go again !

Food was edible, however vegetables (when there was some!) were either frozen or tinned... yuk Breakfast - basic, the eggs were either hard or not cooked. The bacon was under cooked, the black pudding was so over cooked it was solid, dry and nasty.

Even if you have to pay extra it is worth the money. You can also have a quiet meal. The waiters are very attentive.

Great setting for a meal, great value for simple basic fare served buffet style. Great food at great value