Port Lympne Restaurant in Shepway

Very tired in places and exceptionally expensive for the encounters.

The safari was an amazing experience and definitely worth it. The staff were lovely and very helpful. Staying overnight in the forest hideaway was an amazing experience you get a really nice view though the main road next to you maybe more of a problem for other people. The use of a golf buggy was very pleasant and made the exploration experience even better.

Port Lympne Safari Park is an excellent choice for a day trip, offering a unique and immersive wildlife experience. The park is massive, giving animals plenty of space in their enclosures while allowing visitors to explore a wide range of species up close. From big cats to rhinos and giraffes, there’s so much to see, making it a great experience for all ages. The safari ride through the reserve is a highlight, and the staff are incredibly friendly and knowledgeable, always happy to share insights about the animals and conservation efforts. There’s also a restaurant on-site, which is convenient after a day of exploring, but I’d definitely recommend booking in advance as it can get busy.

I cant rate the rooms as I did not stay but went for a day, I did go past the accommodation on the safari and it looked good, I can imagine the views are amazing. From the moment I walked in to the moment I left , every interaction with staff was so positive and friendly. The animals seem well cared for and I like the information on the different animals and their journeys and how the sanctuary has helped them. It was cold so naturally the cafes did get busy but the service was efficient and quick regardless. I'll defintely visit again when its warm and spend more time.

Me and my boyfriend went to the zoo on Friday and it was amazing, since we got home I showed my mum some photos and she would love to go, however she is disabled and has very poor mobility, I called the zoo today to ask if we could hire the buggy cars to drive her around and we was told no as these are for people who are staying in site, I then asked could we get someone to drive us around for the day as we could not hire the buggy, I was told no to this as well. So if your disabled and don't have your own wheel chair that's electric, or family that can push you around unfortunately anyone with reduced mobility will not be able to go. I was very disappointed with this from the zoo, I said to the lady on the phone unless your rich, or have saved all year around to stay the night no one, disabled in my mum situation can go to the zoo. If the zoo did accommodate for disabled people i would have given 5 stars, but because they discriminate. Against disabled people they get a 1 star VERY VERY POOR ZOO FOR DISABLED PEOPLE

Nice Park, different animals, the safari was fun. Lots of hills, definitely recommend.

The closest you will get to being on an African Safari in an authentic vehicle without leaving England. There are a wide range of animals including giraffes, lions, rhinos and gorillas at this conservation focussed attraction. The site is very beautiful and set on a slope looking out towards the sea. The landscape formal gardens and house are stunning. There are walking trails and the guided truck safaris and animal experiences for additional fees. There could do with being more places to eat and you need good fitness to get around. It would be good if child cars and adult and older children only cars could be provided for the safari trips as several screaming young children took away from our experience. Well worth a visit but a bit awkward to get to on public transport, our bus from the train station did not turn up. A shuttle from the station would massively help with access for none car drivers. We did not stay overnight but the accommodation options look fantastic.

Can’t fault this brilliant place. Everything just flows so nicely. Lots to see and do and all set in a fantastic, picturesque location. My wife and our two kids stayed in Pinewood in the smallest pod you can get there but this was adequate for us and actually really cost and fun for one night. As night fell you could hear the sound of fire pits crackling, families chatting and laughing and Lions roaring -as it was just next to one of the the enclosures. Everything settled right down come 9pm and we all slept soundly. We did the safari tour day 1 which was great (definitely worth getting g a map and familiarising yourself with the lay of the place first!). After exploring for the afternoon we got a shuttle/cab to the bear lodge restaurant. Everything is so interesting and exciting given you have amazing animals all around. The staff at the restaurant couldn’t have been more friendly (a theme throughout the whole of the estate) and the food, whilst not the cheapest, was absolutely delicious (again another theme - really great quality). After a lovely chilled night of moonlight walks, marshmallow toasting etc we had breakfast in the garden room restaurant which was really lovely (the light breakfast options were included in room cost and could be incorporated into the large bfast options which was cool). Set amidst the main mansion house of the estate and its exquisite grounds. From here we talk a walk across the park seeing gorillas, gibbons, bears, cheetahs, tigers, rhinos - everything! And really close up and personal. Nothing like a zoo, but everything like a well-run, well cared for animal sanctuary. Loved every moment and was sad to leave.

It was a cold February day, and our expectations were not high, but we didn't see that many animals. The gorilla's were all in doors so you couldn't see them. The highlight is that virtually all the big cats were out.

This place is incredible. We didn't stay in the accommodation, just visited for the day. We just about managed to get around the whole park with a rhino experience and a ranger-led safari too, but if you stay over you'd have more time to enjoy the park. The rhino experience was incredible, the keeper was very knowledgeable and loves her animals. The ranger-led experience was also great, an hour and a half drive through Asia and Africa learning about the free roaming animals that can only be seen via the safari. Again the ranger was so knowledgeable and fun. We drove 3 hours to visit and it was so worth it.

We had the pleasure of staying in the treehouse with a view of the rhinos. Upon arrival, the property was warmly welcoming, with no issues regarding heating. The grounds were beautiful, offering a serene environment for leisurely walks. The service throughout our stay was exceptional, and our dining experience at The Garden Room was of the highest quality. We thoroughly enjoyed our time and highly recommend this experience.

Fantastic..this is our second visit..the fact you can walk around the zoo once its closed was brilliant!! Highly recommend

The Charlie Chaplin room was full of character, loved it. The mansion and gardens were absolutely stunning, the garden restaurant not cheap but food was great, service very good and overall the staff were excellent , I nearly forgot the bonus you have a zoo at the bottom of the garden incredible. Thankyou 👍

Beautiful park with lovely animals. The safari trip is certainly worth doing as you see so much that you can't see when walking.

We have wonderful time at this safari - my Doughter love it along with other family members - maybe Will will be back next year - sad part is they give as lathe coffee which was cold , I don’t won’t to complain just enjoy ❤️

This place is absolutely amazing ! I honestly can’t understand how there can even be negative reviews. The animals are clearly cared for and we did the gorilla feeding which was amazing how close you can actually get to them. The staff are so kind and very informative and clearly care deeply for the animals(if you do a feeding experience you will see this). I would suggest not the best place for young children lots of walking and stairs.

I went there with my family to celebrate my Birthday … it was amazing more than I expected! We booked Forest hideaway den ( it is way luxurious for a den!) which was LOVELY! We had our in room wood burner and we have our own outdoor fire pit, this is were we enjoy our marshmallow bbq! We had our golf cart which is kind of must as the place is huge! We fed the cheetahs, rhinos, Giraffes it was spectacular experiences … we also booked 2 and half hours private safari and here I must say thank you for becky ( I hope I spelled your name right) Becky was amazing, super friendly and highly knowledgeable ! The food was great !!! Specially the wood-fire pizza !!! We are planning to go back soon!!!

A great day out. Definitely go on the safari tour. Great to see such passion in animal conservation.

We had the most amazing stay at Tiger Lodge 2,celebrating my husbands special birthday. The staff were all amazing,Penny our safari experience driver was so knowledgeable and brilliant at her job,full of enthusiasm,and you could tell she loved the animals.It was a must to also have the golf buggies to get around,as husband was suffering from poor mobility with his knee.The most amazing experience was to see the tigers sleeping against the window in out Tiger Lodge 2.I highly recommend this experience,as the zoo really thought about the animal,and had lots of space for them. Can't wait to return in the future.

Simply superb. Everything about this place is just amazing. The kids especially loved the giraffe safari. The lodges are stunning for any special occasion and when you're looking to really treat yourself.

Garden room Restaurant terrible had steak had to send back twice do not recommend eat anywhere just not here.

We were visiting the Safari park itself we were not staying in the hotel. But the safari park views and the whole experience was outstanding. If was such a sunny and warm day that kids really felt like transported to proper African safari. Especially when we could see giraffes and stroke them

Lovely day - organised, friendly, easy and all in great condition.

Spent the day at the park on Sunday for my wife's birthday We have difficulties getting about and my wife suffers from arthritis and has limited mobility the staff could not have been more helpful Some of the steep paths were very challenging for us but big thank you to the team there who arranged a lift back up to the exit which meant we could see more of the animals

An amazing family getaway, you wake up with the wild life around you and it’s such serenity. Just the peace of the wild and the few other people in the camp! Definitely going again!

We had the most magical ultimate safari experience at Port Lympne celebrating our birthday. It was a surprise organised by our parents and my sister and I couldn't have imagined what was in store. Huge thank you to Richard for making our day so memorable. Your expertise was mind-blowing and you made the trip so fun and engaging, thank you!!

I visited the zoo recently and i was amazed at this place! The animals are treated well and in great conditions. The safari is amazing! It lasts about 1 hour and it’s perfect to get to know more about the animals. The staff are lovely and very informative about all the different animals! Will definitely be coming back once the weather is warmer

Great safari park. The park has a great location with beautiful views. Due to its hilly and extensive terrain, you can see the expanse of the enclosures very well. Despite the size, you can see plenty of animals (without binoculars or similar) :) Just remember that you should have enough stamina and strength, as there are many inclines to climb up and down. Even if you've explored the park on foot, the track tour is worth trying out as you'll see even more things. Really great!

Visited for a day trip and had a gorilla feeding experience for 2 people. We didn't stay at the accommodation. Overall, we went in the winter. The place is open pretty much every day of the year so whilst it was cold and wet, it was still a good day out. The large open plains mean the wind can be quite cutting so bring a windbreaker, something waterproof and warm for the colder months. The entrance tickets are really good value for what you get but I guess they mark up other areas like accommodation, activities or the food significantly to help with running costs. The cafe for a coffee and 2 sandwiches was crazy pricing and came to something like £26. If you book an animal experience, it does not include entry. That has to be bought separately. The safari truck ride takes about an hour. It's noisy and bumpy but part of the fun so I'm not sure why others are complaining. Do people expect a safari in a limo? They have speakers to narrate what animals you will see. If you're not staying in the accommodation you need to be able to walk a lot. After an entire day we did pretty much all the park I believe. Unless I missed something, it was a very gentle incline and mostly well paved. Unless you are really unfit, elderly or have to push a pram around it's not a problem at all and nothing like Everest like some people make out. Some of the animals enclosures feel a bit dated or not laid out very well. E.g. hard to get a view into their sleeping huts (unless the intent is to give them privacy/a safe space). A few seemed empty but that may be due to the animals coming out at different times. The gorilla feeding experience was unique as you got to go into their house and last the sleeping areas, scatter some food into the garden from the roof and chat to one of the keepers. Overall it was a good trip and a nice day out. Bring a packed lunch and a flask to keep costs down.

We had the most wonderful time at Port Lympne! We visited for the day and booked the ultimate safari where we got to feed rhinos and giraffes as part of the experience. Our guide, Dom, was absolutely brilliant! He provided so much information, was enthusiastic and made the safari great fun. We really felt like he knew everything we needed to know about all of the animals! The feeding opportunities were wonderful too and were done with the animals put first at all time. We also booked the Tapir experience, and again the staff were kind, extremely knowledgeable and friendly. Their dedication to ensuring a good life for the animals and to conservation of species is amazing. Highly recommend to anyone interested in animal conservation, or just loves animals. You won't be disappointed!!

The Rhino lodge was so cozy, log burners and lovely decor. Rhino paddock at the back and can watch them eat there breakfast. We really enjoyed the safari and was great fun driving around in our own buggy

Brilliant hotel Staff lovely Safari park amazing

Possibly the internets most difficult site to book a holiday (seriously you should discipline your website builder) maybe you'll book an amazing vacation or you'll get fatigued trying. Maybe the best place to stay or not, who knows as it's impossible to find out!

We came in Jan to do the red panda experience, I definitely recommend it and the safari truck rides, it's 100% worth it

A good walk round, not as many animals out and about as Howletts. If you want gorillas, Howletts.

A great day out. We loved the safari and also listening to the talks from keepers, so informative and interesting. I had a cream tea as well which was delicious and enjoyed looking at the works of art in the mansion.

We expected a lot, going by instagram…but it was a bit rubbish really. The check in process was so long winded and disorganised. We went mid week so hardly enough food for the amount of of people in the park. Too much walking to do, and there really didn’t seem to be many animals around to view.

Great time with the kids. Thoroughly recommend it! For me the best part was toasting marshmallows... first time I've had the opportunity. Staff were friendly and happy to help. They have a mini taxi service that shuttles you between locations... you'll need this for dinner reservations depending on location. Remember to book early. The gorillas were amazing as were the tigers! We will be back in summer. The Pizza restaurant was a bit of a let down, we had to send one back for being a bit burnt.... other than that... Great.

Brilliant overnight stay. Lovely accommodation, great fun on the golf buggy, and got to see some really interesting and well-looked-after animals. Probably wouldn't come for a day, but will definitely be back for an overnight stay again in the future. Staff very friendly, safari tour very good too. The food in the restaurants is in the expensive side, but I can wear that for all the positives of the place. Superb for young families.

Excellent place to visit, the staff are so friendly and welcoming.

Even though it was so cold 🥶 we did go in January and we all loved it 🥰 Wellies are an essential

Wow what an amazing place. Came today with my family and mainly on the request of my daughter who loves going to different zoos. Arrived not long after opening to make the most of the day. Admin team very welcoming and full of information to give. Started making our way round, place absolutely massive with alot to see and take in. Lucky they give you a map 😅. We did the safari ride which last nearly an hour and totally worth it. Unfortunately didn't see the giraffes 🦒 as too cold for them to be out, but did grab a glimpse of one through a open door while driving past. The safari tour was fantastic alot of animals to see and the guides very knowledgeable. Continued walking around for the rest of the afternoon trying to see everything but as a cold 🥶 and bit of a foggy day quite a few animals stayed inside (can't blame them tho). We did have a look around the rest of the area , was interested in the different type of accommodation, tempted to do over night visit. In all wonderful day but might try again at a warmer time of the year tho. Only negative I had didn't realise that, thought the gift shop shut abit early , missed out on a new fridge magnet 😅 Looking at the memberships at the moment as looks like worth while .

We visited 9 January 25. The room in the mansion was nice however the heating pipes were so noisy I had problems sleeping. The room was cold and I have to request an additional heater. The staff are just lovely and obliging. The restaurant nearest to the mansion was nice, again cold, had yo eat dinner in my coat and don't even get me started on the 'discretionary ' service charge of 10 % for 2 diners. I find this infuriating, don't they get paid? We have a national minimum wage, just why? No other area are you expected to tip. Do you tip at the supermarket because they are nice? NO. The girl brazenly came over with the card reader and the tip added to the bill without asking and full of assumptions. I wish we didn't pay, but this is what they count on, that you'll feel embarrassed and cheap however, why do they get an extra 10% for bringing me a plate of food and a few drinks. This rip off really needs to stop

Such a lovely place! Amazing weekend away with the kids! I hope we can get the lion or tiger lodge next time!!!

Lovely place friendly staff great location I will definitely be going again

Stayed there new years the weather was just awful which made the nights in bear lodge just horrendous the noise kept us awake all night. The food on site was so over priced , hardly any animals to see and in pretty poor condition , part of it was closed so never got to see zebras tigers or elephants , security well none , check in terrible and we left early ,

How this utterly magnificent reserve does not get recognition as a 5* hotel, lodge, reserve is beyond me. We were greeted by the friendliest staff during the peak festive period, the facilities and the entire set up from the walkways, the gardens, the safari trucks, tour trucks etc were the finest we have seen in this country, absolutely on point and flawless. Massive thank you to the tour guide whose name slips us, she's worked here for nine years and took us around to feed the Girrafes, this was simply brilliant. This time round we stayed at the "Sidonie Treehouse" ...this was not the premium option available here but it was the chosen option for myself, wife and two children. The place was absolutely spot on, beautiful rooms, dining area + all facilities, gorgeous Christmas tree all lit up, big screen tv, full WiFi options ...the works, all first class. I shudder to think how awesome the lodges would be here and we will be looking into the Lion Lodge next year. We had a golf buggy to travel across the park, again, just awesome, kids loved it. We had dinner at the Bear Lodge where Elise took care of the family absolutely magnificent. To cap off the night we went into the main Treehouse, with a beautiful open fire and kids toasting marshmallows, playing board games and the guy running the show here was Theo, special mention to Jensen who traversed across the park in the moped in the dark to provide my children with vegetarian marshmallows, spectacular effort that opened all our eyes. Service standards this high I have not seen in the United Kingdom. Whoever is running the show here, huge congratulations, we parted ways with a lot of money, happily and extremely satisfied that we got more than our moneys worth in experience and memories. We will be back in summer! Dr Ali & family West Midlands

Lympne Safari Park was a huge disappointment. The animals looked poorly taken care of, and it was clear that their well-being wasn't a priority. The conditions they were kept in were unacceptable, which made the visit quite upsetting. Additionally, the park advertised a range of attractions and experiences that simply weren't there. It felt like a complete misrepresentation of what was promised. Overall, I left feeling frustrated and sad about the treatment of the animals. I wouldn't recommend visiting until they make serious improvements.

AVOID THIS PLACE!!! Booked a night in the treehouse, all I can say is it ruined my wife’s birthday. We have 2 young kids & It was just above freezing outside. We arrived with no heating & limited hot water. The carpets were filthy & the bathroom smelt of sewage. This company do not take any pride in their maintenance, how can you offer accommodation at £750 a night with no heating & hot water! We was offered a downgrade to a shack in the woods… On top of this we ordered delivery pizza at extortionate prices only to have half of the order delivered & yet this was cold upon receipt. Their offer was due to there being no heating & only receiving half of the order placed for dinner they would refund the cost of the food. Absolutely ridiculous. We will NEVER be returning to this place. Please if you consider this place think twice.. you DO NOT get what you pay for…

Lovely overnight stay in pinewood pod with safari included. Lions were right opposite and tigers round the corner.

We only attend the safari park not the hotel, we had a very enjoyable day despite the weather, the safari trip around the park was interesting and informative despite the weather the animals still showed up bless them, and when the safari trip was over we a free walk about to see which of the animals braved the weather, we did take are own packed picnic lunch and brought two coffee's but at £4:25 each we did think this is a bit expensive, but we both said we would go again next year when it's warmer.

Booked in for a safari park experience. Think twice and make sure you can attend before booking this. Tickets are non-refundable and cannot be moved. Unfortunately our 1 year old babies are still recovering from illness and the day we booked also fell on the day storm Darragh is about. Pleaded to reschedule but weren't helpful because of policy. Wouldn't book at all unless I know my kids are going to be healthy and no storms are happening.

Stunning location and views. Was a bit of a weird layout for the walking people as most people we saw where driving golf carts around, they where rented while staying at the safari park. Loved the safari tour, Emelda our driver was great!

Me and my partner did a Ranger Safari Ride with Charlie - he was so knowledgeable and engaging the whole time, really shows he clearly loves what he does and can answer all your questions. We enjoyed it so much and would definitely return and recommend it for a day out!

My girlfriend and I had an amazing time seeing all the animals

We've been going here since the birth of my son 1 years ago. I'm sure it's very nice to stay but only if you are affluent. It's expensive and really rather overpriced in every way. There aren't enough cafes.

Unless you’re in the mood for a hike in mud and rocks. Don’t bother. £5 for a sausage roll! Ridiculously overpriced. Not many animals. More woods than animals.

Beautiful place, views from Tree houses are amazing, staff are lovely and helpful.

We had an afternoon tea. Very nice. Excellent.

What an amazing experience, I'll be coming back often! Reading some of the negative reviews makes me laugh....this isn't a zoo designed for your pleasure, it's an animal conservation park so you're lucky to see one animal. Luckily I saw hundreds of animals in mid November, they all look happy and content which is the only thing that matters. Port Lympne are doing fantastic work, keep it up!

A pleasant location with lovely views. It is very hilly and with extensive grounds so you would get the best experience if you are physically fit. We were assured that anyone who couldn't manage the return up the hill just needed to find a staff member who would arrange transport back to main camp. (We didn't test this out however).

Our visit to Port Lympne today was excellent, until a deeply disappointing experience at the gift shop, which left us feeling frustrated and disrespected. Our group consisted of 10 disabled adults and 4 carers, all with concession tickets, and we tried to visit the shop around 4pm. When we arrived, the doors to the shop were abruptly closed in our faces by a staff member, who explained that it was “too dark” for us to enter so the shop was closing after three separate doors were closed on our faces. However, we noticed that one member of our group was allowed entry through a side door with the instruction to “be quick.” Confused, the rest of the group attempted to follow and were met with rude shouts that the shop was closed. A carer asked why only one person from our group was allowed in, while the rest were turned away. The staff member’s response was dismissive and rude, claiming that everyone could enter but needed to hurry. This response completely disregarded the fact that our group consists of adults with disabilities who require additional time and support—rushing them was simply not feasible. The overall tone was unhelpful and insensitive, leading us to decide to leave the shop entirely. We understand that there may be operational challenges, but treating disabled visitors with respect and understanding is essential, especially when they are paying customers. This experience was not only unpleasant but also alienating. We hope Port Lympne will consider how to better accommodate all visitors, particularly those who need extra time and support, in a more respectful and accessible manner in the future.

Visited Port Lympne for the day to enjoy the safari experience and afternoon tea. I can't recommend it enough! Huge site, very clean and good facilities (although maybe a few more bins further out are needed, ending up carrying an empty coffee cup almost round the whole place 😅) The safari experience is a must! You'll see animals and areas you can't get to on foot. Penny was our safari driver and host and was fantastic, truly passionate about her job. The afternoon tea is also a must! They catered for my partners dislike of currants in the scones and even swapped the carrot cake for something else. Something I didn't even consider when I let them know about the scones! The service was great and my partner got a complimentary drink for her birthday, they made her a mocktail which was great. Food was super, fresh and plenty of tea. Sausage roll and quiche came out warm too. For those reviews that complain about not seeing animals or empty enclosures, remember this isn't a zoo. They have space to roam and not always in view and if it's cold, much like humans, they'll be sheltered!

I visited here for the first time with my family for my 10-year-old birthday. We had a fantastic day here and got to see a lot of the big cats and wolves, which my kids were mostly interested in. The staff were very nice and helpful but I would suggest taking a packed lunch especially for kids, personally I found the food options for kids lacking. Highly recommend the safari it's brilliant. We didn't use the hotel or its services at all, but it looked absolutely stunning as we walked through.

A fantastic day at the zoo. We enjoyed the animals, especially the tapirs and the tiger. The zoo aspect of the visit was excellent Just a shame that the catering and shop staff let the side down with early closures and disappointing attitudes.

We had the zoo visit with safari included in the package. The Safari was 1 hour long and was worth it. You can take a stroll before or after the Safari depending on the time you've booked it. They don't show the animals on the left side of the safari so that's what you should cover by foot mainly the Lion, Tiger and the path leading down. It was a sunny day so we got to see most of the animals. Overall a good experience, highly recommended.

Be prepared for a lot of walking. We went to visit at the end of October, not a lot of refreshments/lunch options at this time. Not a lot of animals to see either!

We visited today, I was bought the Red Panda experience as a gift. It was really good, getting to feed them with half hour in the enclosure. The park guide we had as well was very knowledgeable and great at hosting. This was definitely the high point of our day. What is fairly awful is the Red Panda experience doesn’t include admission to the park, that was an extra £60 for two of us on top of the £134 for the experience. The rest of the park was quite a let down. Comes across very dark and dingy. The walk around the safari park, is horrendous. The hills are mental, don’t see how anyone with disabilities or young kids could get around the place. The safari truck ride, last about a hour and you do get to see abit, that’s when you’re not being thrown around on the back of the lorry. I wouldn’t expect luxury, but that is an awfully uncomfortable hour of your life. The prices of the food and beverages is beyond ridiculous, taking a family there and eating will cost you an absolute fortune! All in all it took us just under 3 hours to do the entire place. I wouldn’t return personally, isn’t worth the money payed. Is essentially a cut rate West Midlands Safari park ( which is genuinely top class ) but for the same price.

Lovely afternoon tea and safari. Beautiful place, good customer service and knowledgeable guide.

We booked last minute to take our family of 3 boys here at the end of the summer holidays. One of our boys is a full time wheelchair user, staff could not be more helpful in trying to ensure we got the best out of the park down to blending foods for us and giving us a helping hand up the steep hills. Our youngest son was a little too young to feed the Gorillas, only a few months shy, but staff at the park once again went above an beyond to ensure our experience was the best it could be, Concierge Freya organised a guided tour by Rae who knew all there was to know about the primates and answered every question our son had and found us a fantastic viewing spot to see the gorillas up close. Freya and Rae truly made our stay at Port Lympne the park was amazing the staff especially Freya and Rae, fantastic would highly recommend and would love to do it again! Might invest in a poster pack for son’s wheelchair next time 🤣

Outstanding every minute was a joy what memories for the future ❤️

I'm disabled came here on a mobility scooter, it's very hilly! Battery died getting up a hill. Staff picked me up and took me to a minibus to get back to the exit. Fantastic service.afternoon tea delicious and very filling amazing frescos in the wall in the manor house. A special treat for the day. Safari was informative knowledgeable driver and spectacular views of the surrounding area and the animals!

Great day. We had the amazing afternoon tea too. Safari 1hr was informative if a bit bumpy. Mansion grounds enjoyable. Reccomended

Had an amazing day. Casey Ranger was so knowledgeable and made out visit very special. Also Mat who did guided talks today was entertaining and full of interesting information. What an incredible place. Walked miles.

Nice experience but the safari Truck was waste of money and time. The ride lasts 1 hour however there was camels in front of the truck so we were waiting for them to move for 40 minutes so our time was up and the truck went back coz our time was up. Only saw the giraffes, rhinos and camels in that 1 hour!!! You could still walk around and see the other animals though

Absolutely shocking. Spent £130 on 4 tickets. I don’t know what I was booking tickets for. Not an animal in sight, animals are pacing up and down in their enclosures clearly stressed. No zoo keepers to even ask questions or be present. Children working there, not to make the zoo welcoming but to drive the buggeys around messing around with other workers and reversing around the zoo being completely unaware of children and what they are actually being paid to do….DO NOT BOOK. DONT WASTE YOUR MONEY !!!!!

We didn’t stay over. We did have a game drive at the Safari park by a very knowledgeable and passionate lady who you could hear really loved her job, she made it lovely. HOWEVER if you have little ones and a pram, just DO NOT Bother! It is way too long and too hilly to expect preschoolers to trek that whole place, utterly ridiculous!!!. The hills with a pram will be the death of you. We all left miserable and in tears. Food is overpriced, no where to sit at the restaurants, people literally hogging or grabbing chairs. The play park has damaged equipment so only played on some lame parts. For the price, Just DON’T DO IT. Unless you’re staying over and have access to the “golf” buggies. Don’t do it. Take them when their older.

Absolutely disappointed. It Would be better to go to Colchester zoo. It was my Finance birthday today. I done some research not knowing the area or the animal park. I thought it was enough but clearly not.. I spoke to a member of staff on Thursday 24th regarding our visit and the safari and if there would be spaces available once we arrive at the park. I was told there would be spaces and that no pre booking was required. So being excited we took a 4 hour drive down and to then pay for the tickets on arrival. We was told no safari booking was no longer allowed as they was fully booked along with a donation fee. I was very disappointed and felt very let down by the parks staff and very disappointed as that’s what my partner was looking forwards too. We still got charged 2x adults tickets with safari also although we wasn’t going on it. Once being charged full price we started to walk around the site. We was shocked on how many animals wasn’t in there enclosure or was closed way. I have seen more animals in and around Norfolk than I have done in this place. The park doesn’t tell you this and you would think if they are keeping the animals inside and not on show the tickets should be half price but still we got charged £32 each We also noticed the price of food is not great especially if you have children and are a family of 4 wanting to eat there. - zoo keepers not many where around to stop unsupervised children throwing things at the animals. - Enclosures also very overgrown and difficult to see animals Very disappointed. Very unhappy. Won’t be visiting again. Don’t waste your money. No a good day out

Had a brilliant day trip to Port Lympne Safari Park for my birthday. The best highlight was our Safari experience. It lasted for ages and we got to see so many animals up closer. My only negative points from the visit was how difficult the map was to read and understand, the animals are spread out quite far so there is a lot of walking, particularly very steep hills most of it. Unfortunately many of the enclosures in the main bit were empty too, or the animals weren’t out, this was gutting considering how much we paid. The cost of food and drink there is extremely high too, 2 bottles of coke was £9.

A great place to visit. Opted not to have safari ride but walked around. Discovered that I couldn't make it back up the hill to shop so a minibus came to collect us. Great service.

Visited for a day trip and it was fantastic. Staff were lovely and helpful. Our safari truck ride was brilliant, lots of information given about the animals we saw and good timing to stop for pictures. Lovely walking around after all the animals. Although some are not out due to it being colder now ( which is understandable). Lovely little play parks on the way round. Very hilly but the shuttle back to the top was great. We found food/drinks very expensive, which we understand for an attraction but £28 for 2 donuts, 3 coffees is a lot. We spent 5 hours here, so well worth it. Toilets are clean and lots available around the site.

There were no negatives about my experience at Port Lympne. We had the best time seeing lots of new and exciting animals. And by staying in Hog Deer Creek, we got to hear lots of animals day and night and also got to explore the Safari park at anytime. We will be returning and look forward to it.

Arrived yesterday for the day very excited after watching all the instragram/utube posts to feeling very let down. Hardly any animals to see on the jeep safari except Deers and Giraffes and the Giraffes were all shut up not at the jeep windows for photos as it shows on instragram. Food and drink very expensive. Not a great gift shop either. Sorry but this Safari isn't a patch on West midlands.

We visited the safari park yesterday for my birthday and i want to leave this review for all the members of staff that we met!! Firstly the lady at the ticket desk, so sorry i never got her name, but she was so kind, she helped us with a map and directions and explained everything we needed to know for our truck safari ride! She was so helpful kind and polite!!! I also asked about wheelchair hire, she said she would sort this out and it was free of charge!!!!!! Other zoos we have visited we have had to pay so the fact it was free of charge was incredible! She even wished me a happy birthday so our day had already started great once meeting this lady, we then went to the cafe outside and met a lovely young lady who was telling is about the zoo and she was so helpful and rang for assistance when we needed help getting my dad to the safari truck ride!! I waited with my dad and this is where we met Mike!!!! He was soooo kind knowledgeable and understanding of my dads needs, he drove us down to the truck and explained everything we needed to know about where we had to go and what would happen next!!! Next up we met Ant who came over and asked about my dads ability to walk on to the truck, he said he would park the wheelchair up and we would collect it after the truck ride!! We got on to the truck and was given the most amazing tour of the park, Ant gave an exceptional commentry of the animals we were seeing and the surroundings, he drove the truck down so very difficult tracks but kept us all safe and the whole experience was outstanding!! We then asked Ant how we get back up to the main zoo and he called again for assistance, and once again we met Mike!!!!! He was a really genuine nice man who drove us around the park, he waited for us whilst we looked at the animals and gave us more knowledge on the park and animals! The safari park really does have the WOW factor but most of all the staff made our whole day even more amazing!!! I had the best birthday and i made even more amazing memories with my parents and my sister!! Thank you to each and everyone of the staff we met!!! We look forward to seeing you again next year!!!!

Fab day out here , loads of walking and hills but worth it Loved the safari drive 🙂 can you tell me favourite is giraffes

Very unhappy not many animals .expensive seem to be more happy driving lorries about.left early

Truck safari and ranger are excellent. Was amazing to see all the animals xx

It was my first time here, and I really enjoyed the offroad tour. It's a long walk up the hill, and you can imagine how I felt when I was later told there was a shuttle bus that could take you there instead of walking. But still, it was a really good day out!

This is one of the TOP worst places I've ever been too, if you could leave a review with no stars I would, but unfortunately you have to leave stars. I don't think Port Lympne is worthy of one star. Where to start. Their prices, £7.25 for a bacon roll. Yea right. Wake up and smell the coffee, no one in their right mind is going to pay £7.25 for a bacon roll. Especially when it tastes like you have warmed it up from the day before. Management wake-up call. Your staff are not happy and in return are rude to the visitors. A member of staff who we spoke to today had said the changes that had been made there is unbelievable and now they are unhappy working there. Your staff shouldn't be telling visitors that. One member of staff didn't seem very happy about making 5 hot chocolates. And the Safari was the quietest one ever! The member of staff was clearly only speaking when they had too. Had better Safari's in the past. The gift shop, I've seen a rubbish site sell better items and for cheaper. Your prices throughout the park are absolutely disgusting, your staff have no customer service experience. Your staff are rude and unhappy, your prices are disgusting, and you clearly have lots of hard work ahead of you to improve. There are much better places out there, and remember its the visitors you get that are keeping you there and in a job, no visitors no port Lympne. Wake up. And the management are no better. Would i recommend to anyone. ? NO! would i come back? NO! would i re new my tickets? NO! And I would suggest that other people think very hard before buying tickets for port Lympne.

Our recent visit to the safari park left us feeling a bit underwhelmed. When we made our booking, I specifically inquired about the time of year and how it would affect our chances of seeing the animals. I was assured that it wouldn’t be an issue. Unfortunately, this turned out to be incorrect. If you’re hoping to see giraffes in a safari setting, you might be disappointed, as they were in their enclosure due to their sensitivity to the UK's colder climate. The safari featured mainly an antelope and deer. As we wandered around the site, we noticed several enclosures that were either empty or featured various cats and monkeys. While we were excited to see a diverse range of wildlife, the selection felt limited. We had also booked an afternoon tea, which was enjoyable; however, despite the promise of unlimited hot drinks, we were never asked if we would like refills. Overall, our experience did not meet our expectations. While there were some nice aspects to our visit, the limited animal visibility and service issues detracted from what we had hoped would be a memorable day.

Hello, on the occasion of the birthday of the little boy, we decided to come here, it is the 2nd and last time, after the safari ride we went to the dinosaur forest and then to eat a pizza, at the babydoll's restaurant, we seated at the table, the menus were brought, I ordered half of what I wanted and after 10 min. later to be asked if we have a reservation (we are staying on campus) we answered that we do not and that we are visitors for 1 day, 2 minutes later we were told to leave the restaurant or to serve outside (there being nothing arranged for to eat) in the restaurant being 5-6 free tables. We decided to go home. I mention that we were not informed of this campus rule. I do not recommend a very ugly and discriminatory gesture on the part of the Management.

It was a very wet and windy day and there are no indoor places to eat a picnic. There are very few places to shelter in the rain. We had a group of 12 girls with us and we gave up on half of it because it was not suitable in the rain. We left early and was given a return another day offer which was very kind, but it needs to be used within a month. Unlikely to return unless guaranteed good weather.

Called to explain that my partner has CANCER and asked to rearrange. This wasn't an issue for them and told me I would have to lose £1400. Terrible

Great day out. Large selection of animals. The safari jeep route was excellent. We also had afternoon tea in the mansion. Lovely setting, attentive staff, nice menu. Highly recommend except for those unable to walk long distances / steep inclines

We are annual pass holders but can never get on the safari

Amazing Experience at Port Lympne! We had an unforgettable stay at Port Lympne after winning a prize for a stay at the wonderful Rhino Lodge, which included a safari tour and giraffe feeding. The accommodation was cosy and set in the heart of nature, and the safari tour was a fantastic way to see the wildlife up close. Feeding the giraffes was an absolute highlight! We also booked an extra night at the beautiful mansion, which gave us more time to soak in the incredible surroundings. The staff were welcoming, and the entire experience was exceptional. Highly recommend a visit to this remarkable place!

Amazing place to stay, we had a cabin right next to the wolf enclosure!

Absolutely Amazing! I would highly recommend the safari Park. We all had a brilliant time. The safari truck around the park was also really good. Olivia had a brilliant knowledge of all the animals. The only downside would be that the café on site is really expensive.

Very good Zoo. My kids loved it. Lots of walking just to be warned.

Really good zoo! The animals have massive enclosures and the safari is really good! Would 100% recommend. I'd advise taking your own food and drink as it's very expensive onsite.