The Turnpike in South Gloucestershire

WC Flooded both men's & Disabled. Long wait food Concidering there was Not that many Guests in the pub. When we got the Food. The Quality was OK . So a few improvements Needed.

Great breakfast 🥣 will return

Great menu, excellent prices, easy to book, staff, great service

lovely dinner, girls on the bar were quick and friendly, it was busy we were warned of a wait, but the food was hot and tasty, we had steak & salmon

Most disappointing birthday meal for my son’s 11th birthday. We booked a table for 8 people at 6.15pm, we placed our order by 6.30 and was informed it would be 30 minute wait for food. By 7.30 we hadn’t received any meals. We enquired at the till about how long it would be as we had a birthday boy and 3 young children who were very very hungry! The waitress, called out to the kitchen and they said it was being plated up. At 7.45, 6 of the 8 meals arrived. The fish was burnt and dry and the corn out the cob was getting cold waiting for the meal! We were then informed that the 2 other meals would be an additional 5 mins as they needed to wait for the chips!! These 2 meals arrived at 8pm. All The other meals had been ate and my husband and dad were still eating. My 70 year old dad, who is due an operation on Tuesday for achanasia, ate too late and bought on his symptoms ten fold! As they were finishing their meals I went up to ask about pudding waiting times and explain about the poor food quality and the 1 hour and a half waiting time on the food for my sons birthday! All they did was apologies and although I ordered £30 worth of deserts, didn’t even offer a discount. In Total we spent £130 for a disastrous meal to celebrate my sons 11 birthday. There was no explanation for the delays! This is such a shame as we have been to the turnpike several times and had great meals! Customer service this evening was so disappointing and it wasn’t even busy!

Most disappointing birthday meal for my son’s 11th birthday. We booked a table for 8 people at 6.15pm, we placed our order by 6.30 and was informed it would be 30 minute wait for food. By 7.30 we hadn’t received any meals. We enquired at the till about how long it would be as we had a birthday boy and 3 young children who were very very hungry! The waitress, called out to the kitchen and they said it was being plated up. At 7.45, 6 of the 8 meals arrived. The fish was burnt and dry and the corn out the cob was getting cold waiting for the meal! We were then informed that the 2 other meals would be an additional 5 mins as they needed to wait for the chips!! These 2 meals arrived at 8pm. All The other meals had been ate and my husband and dad were still eating. My 70 year old dad, who is due an operation on Tuesday for achanasia, ate too late and bought on his symptoms ten fold! As they were finishing their meals I went up to ask about pudding waiting times and explain about the poor food quality and the 1 hour and a half waiting time on the food for my sons birthday! All they did was apologies and although I ordered £30 worth of deserts, didn’t even offer a discount. In Total we spent £130 for a disastrous meal to celebrate my sons 11 birthday. There was no explanation for the delays! This is such a shame as we have been to the turnpike several times and had great meals! Customer service this evening was so disappointing and it wasn’t even busy! I was asked to reach out via email which I have done with no response!

Four of us visited - last minute decision. We all had different main courses - all of which were excellent. Just had two deserts - also good. Prices were very reasonable and the service was good. Will definitely visit again and hope we get equally good food/service. On the basis of this visit would we would recommend this restaurant. You can book a table online and they seem to reserve it for 2 hours which is good.

Very friendly staff who were, that the time of our visit, coping admirably with a very busy but friendly atmosphere due to the imminence of Xmas. Food was good quality, good sized portions and competitively priced. Can't think of much that could be improved to be honest.

Very friendly staff who were, that the time of our visit, coping admirably with a very busy but friendly atmosphere due to the imminence of Xmas. Food was good quality, good sized portions and competitively priced. Can't think of much that could be improved to be honest.

Great food and friendly service 👍

Great value, food choice good, service great

Arrived around 5pm for some food on the 23rd of November, ordered basic food garlic bread starters after waiting 45 mins, I spoke to member of staff to ask where my starter was too or how long it would be and the response I got from the chef was it will be done when it's done which is a really poor response from a professional company, following that once it arrived it was pretty much cold we then had to wait for mains to come which further took about an extra hour and it wasn't the best food, I ended up taking most of it home for the dog once recieving a take away box, following the wait in between food I went out for a cigarette, where I seen 2 or 3 mice running under the fence into the yard by what I think is the freezer outside this ain't hygienically pleasant I won't be returning here again used to be a real nice pub but it has gone very downhill in the last coming months and their was plenty of people complaining about the food and wait times due to the new staff in the kitchen being left on their own

Really busy evening, warm in the pub except when the door opened. Girl on the bar was really helpful and food tasted good. A bit of a wait but was hot when it arrived so can’t moan. Will definitely try this place again

Very good food thankyou for the service tandoori was lovely

We have been regular vistors of Turnpike bar and grill and felt that the last 4 visits the standards have failed. I could not criticis all the staff members becausetheyare great, but one in particular named Ste, on all visits he has been rude, in patient, although the other members of staff have a friendly approach to families Ste has ignored and has a negative point. I planned to have dinner with my kids after returning from the centre and without reliable reason our table was changed which ruined the whole day. On other occasions when Ste served our food, his approach towards my kids was not in a friendly manner. (Orders do get entered incorrectly) but that is not there fault.. mistakes are made, but Ste took our food and bought it back in a worser state, immensely delayed and in parts with the guests waiting to be served. On raising the issue to the manager present there, she replied in an impolte way and we were left baffled.

Absolutely mind blown by the quality of the food, cleanliness of the place, the decor, the service, the price of the food. I ordered the surf and turf and it was absolutely amazing!

Always good food, and good price. Convenient for meeting a friend

A group of 8 of us had a few drinks and a meal everything was perfect.

Really enjoyed the food, although our server seemed a little stressed out, not sure why😕

Absolute rubbish. Old lady very rude & doesn't have any manners. Amazing if they make any profit with that kind of behaviour. Never going there again.

Turned up today at about 12.30 for lunch.ordered four fish and chip meals.didnt have to wait very long,food came out steaming hot.fish in batter cooked to perfection,we all really enjoyed the food.thank you.

Came in recently and had an awful time. The manager (think I heard the other staff call him Steve?) couldn’t keep his eyes off my two boys! He was staring and winking at them from the bar and came over multiple times asking if the food was okay rubbing his hands on my youngests shoulder and head even when he pulled his head away. He is quite intimidating especially as a single mum but I eventually told him to stop and he stormed away angry. felt very uncomfortable by him so we eat up quickly and left when we paid which is a shame as the boys normally love building their brownie. We have eaten here quite a lot but after this we will never be coming back.

great place and atmosphere the gammon was absolutely divine staff we're super friendly and nothing was too much trouble 10/10 would go here again !

As me and a few friends decided to pop in for some dinner around 6:30ish we were greeted with half the taps being off as they hardly had any stock. So we then sat down before deciding to order as we over heard a family who walked in before us stating that the kitchen had shut. So I decided to ask the lady manager behind the bar to rudely be told it’s shut and that’s it. Nice way to make an introduction to a pub we had never been in and will never go to again

Went to the turnpike for something to eat around 7pm and almost everything on tap was off. We asked for a table of 2 and were told to take a seat and when we went back to the bar was told the kitchen were not serving food. We left to go somewhere else and as we were leaving saw the manager serving food to other tables. The staff were quite rude to other guests that were present about this issue as well and I was very annoyed as if there was a problem in the kitchen we should have been told when we walked in.

First time I've been for 15yrs nice sizzler mixed grill 😋

Perfectly good meal, married with great, attentive service. Above average food for a local pub. Will go back again.

Absolutely fantastic meal.There we’re 8 of us and every dish was perfectly cooked.Lovely chap serving food.Chef is a brilliant cook.

First time visiting this place. Ordered drinks and then ordered the food. I was told it would take around an hour for the food as busy. It was an hour when the food arrived and my partner and I both had the fish meals with mushy peas. The mushy peas were stone cold so-called the waiter and said the peas were cold. He brought out hot mushy peas. This should never have happened. Next time i visit i hope it is not such a long wait for the meal. Overall, food was very good

Great for pub food....Good atmosphere with the football on.

All staff were extremely accommodating and welcoming. We had a lovely dinner experience.

A place to be,with accessibility for people with wheelchair. At a strategic place and nice view.

This is a great spot for a bite to eat! Food was amazing, great staff, and overall really good atmosphere! The chicken was delicious and my partner loved his steak! We will definitely be back!

Ryan deserves to be the assistant manager. Very helpful and a great person.

Popped it yesterday for a bit of food , manager super helpful. I wanted salmon and he sorted out . Lovely food and service, thankyou

Really impressed by the staff, so friendly and attentive Well done team 👍

Always enjoyed meals here. Had a lovely breakfast, served to myself and my wife so would have given 5 stars. Only let down was I really only enjoy sausages with brown sauce but none could be seen. Asked bar staff , who had a look and said sorry they had ran out. Surely I am not the only person that enjoys brown sauce, so how could they run out ? If it had ran out because it is so popular they should make sure they have plenty in reserve. I asked if I could please have some barbeque sauce as an alternative. " No you have to pay extra for that ! ". Maybe this "running out of sauce" is deliberate. So as a precaution I advise diners to take their own sauces , in case the pub has ran out. Unless you are not fussy like me.

Beautifully cooked salmon. Great choice on the menu, and lovely hot, well presented food. Very family friendly and great drinks deals. Highly recommend.

5 out 5 the food was really good came out in a good time with friendly staff all the meals were different and all were delicious thank you for a lovely meal

Lovely food and good atmosphere, definitely will be returning 😎 came here on a pretty busy evening and service was still good !

Great meal and decent service. Stopped in while visiting friends, will definitely visit again.

The food here is absolutely amazing! Plus the staff are super friendly and approachable. Would definitely come back and recommend this place to others! Also special mention to Ryan, Faith and Rosie for being so accommodating and friendly

I have an amazing time. Faith and Rosie where amazing definitely would come again

Our first time in the area so popped in for dinner and a drink one evening. Bar staff were super welcoming and friendly right off the bat, and the new general manager was lush too. Food came out nice and quickly and was absolutely delicious - couldn't believe the portion size for the price! The pub is clean, cozy and great value for money. A lovely little find, will definitely be returning!

We went to the Turnpike to have a meal for my birthday witch is tomorrow

Unfortunately a rather disappointing meal. Ordered a meal without cheese and it came with cheese, admittedly they did replace it quickly but simply swapped the chicken breast and cheese slice over for another, I would’ve expected a new burger. Staff seemed more interested in moaning about how understaffed they were and moaning about other customers whilst serving drinks. Didn’t expect much but can’t imagine we’ll be back in a hurry.

Really good 👍 but we have very small appetites.wouid not be enough for younger members of our family.

Management is extremely rude and obnoxious, moved to a different table when there was no sign on the table we was sat on that we couldn't sit there. Found the women manager unbelievably rude.

Good food, good price. Nice pub with car park.

Great service, nice atmosphere, staff very friendly and very helpful. Food was excellent, meals all came out very quickly and piping hot. Great value too. Pub was nice and tidy, no dirty tables, all cleared straight away. Looking forward to visiting again very soon 👍

The most enjoyable visit we have ever had here. Bradley was so welcoming with us and made us feel at home. We look forward to coming back.

Short staffed could not get a drink, ordered the sizzling mixed grill, arrived at 5.15 so say ran out of sizzling plates with only several diners eating at this time. Food was cold not sizzling.

Love going to The Turnpike as its only a bus ride away and the food is great and affordable. Lots on the menu to choose from. Staff are very helpful and polite. Nice and tidy, even though pub was very busy we didn't have to wait long for our food to come out and it was piping hot. Tables were cleaned as soon as people had finished. Great atmosphere too.

Good food & a good atmosphere 👌

Large and spacious pub with superb food at very competitive prices.

Team were super friendly, we had the halloumi flatbread and tandoori chicken! Great value for money we will definitely be eating here again

Absolutely loved our food! Such good value for money and the team were super helpful too, we will definitely eat here again, thank you Lauren

Fantastic tasty food with great Greek options, friendly service, great value.

Went for the first time and was very impressed! The drink selection was brilliant, the food menu, although big, had many things I'd like to try. Eventually ended up trying one of their sizzling grills, and the food was some of the best pub food I've had in years! Everything was clean and tidy and very welcoming, especially the blond lady behind the bar, who I'm guessing was the manager! Brilliant service, will be back again!

Great value for money! So much to choose from, Absolutely loved our food, Ryan was lovely and helpful and we really enjoyed our food, I had the sizzling tandoori chicken and the others had the surf & turf and a burger! Will definitely be back

Lovely pub, warm and welcoming staff, food was quick and hot!

I will miss Lauren! She’s been amazing even books my table every week!

6 of us went for a family meal out. Every one of us had some thing missing from our plate that was on the menu. My partner returned her meal and the replacement that came out was as advertised. Not very consistent. If you need to have anything removed from your meal, one of our party has issues with onions, it's all pre packed so not much luck. 5 meals came out and then a long wait for the 6th meal. We had to ask where it was. Good selection of drinks which was needed to fill the time waiting for the 6th meal. Deserts are very nice and a good selection

Good value pub grub and drinks. Great for a cheap and cheerful meal or couple of drinks. Very good pool table.

Very nice little pub ! Nice atmosphere Turny bloodclat pike !

Came to this lush little pub the other day, the service I received was lovely, the food was great price and arrived hot and tasty. The staff were great, the assistant manager Scott served me and helped me. He was very accommodating and couldn’t do enough to help and make my vist more pleasurable.

Great visit to the turnpike today! Had a lovely gammon and the Greek burger was banging!

Great fish and chips really hot food and great service, enjoyed it all

Great service, friendly staff and good hot food really enjoyed our visit

Quite a decent chicken tikka Masala here. Sizzle plates are good value. Enjoyed the quiz night.

Very tasty food, good portion sizes and arrived quickly. TV's and music on but not too loud so just a nice volume of happy customers chatting. Raining so no-one really sat outside but would be nice if the sun ever comes out! Handy location, free car park, good prices. We've been here several times, as a couple and a group and will come again.

I recently visited the turnpike for some lunch! The service was superb from the staff, very welcoming when arriving at the pub! The food was great! Will definitely visit again.

Served by rosie fantastic food good atmosphere

Service is quick and staff are friendly

Local pub for a cheap lunch or dinner

Ordered fish and chips, with extra chips and didn't receive what I paid for. It's a shame as the food was very nice, and very hot. The customer service is great from the Turnpike, Uber Eats are just abysmal, any excuse to not refund or offer an alternative.

Went for food with friends, food was hot and delicious and at a good price

Nestled in the heart of Soundwell, The Turnpike offers a cosy respite from the hustle and bustle of everyday life. Recently, I had the pleasure of visiting this quaint establishment, and I must say, it left quite an impression. Upon entering, I was greeted by the warm ambiance and inviting décor. The rustic charm of the interior, coupled with the friendly smiles of the staff, immediately set the tone for a delightful experience. The menu boasted an array of mouth-watering options, from traditional pub fare to more eclectic dishes. I opted for the sizzling tandoori with skin on fries, and it surpassed all expectations. The flavours were expertly crafted, and each bite was a culinary delight. In addition to the delectable cuisine, The Turnpike also offers an impressive selection of beverages. Whether you're in the mood for a crisp pint of beer or a refreshing cocktail, there's something to satisfy every palate. What truly sets The Turnpike apart, however, is the atmosphere. Whether you're catching up with friends over drinks or enjoying a quiet meal with loved ones, the ambiance is relaxed and welcoming. It's the kind of place where you can easily lose track of time, lost in conversation and good company. Overall, my experience at The Turnpike was nothing short of excellent. From the friendly service to the delicious food and cosy atmosphere, it's a gem worth visiting time and time again. Whether you're a local or just passing through, be sure to make a stop at The Turnpike Pub – you won't be disappointed.

The Turnpike offers a laid-back vibe. The food is great and it hits the spot. The staff are friendly, and the service is quick. It's a great spot for a casual meal with friends.

12 of us came to lunch after my Grandads funeral. 12 mains, multiple sides and deserts for all plus drinks throughout the afternoon. Service was absolutely amazing and they couldn't do more to help us. Food was piping hot and everything tasted amazing. Such good value for money! Will 100% be returning and we are so glad we picked the Turnpike!!

I ordered a table for 14 people on a Saturday afternoon, Scott was very helpful, I put a list of all meals needed a week before. We arrived, staff were very friendly and helpful. Meals all came out at once and were very tasty and good value for money. We were not rushed. I would definitely book here again and highly recommend. Thankyou very much to Scott and his staff.

Came in here with my gyal the other day. Absolutely 💯 banging steak, my missus got the gyros wrap and that was proper pucker too. Will be back again Absolutely mint.

Enjoyed my visit to the turnpike my food was very enjoyable and the service was very good nothing was too much trouble and was served with a smile the new management team are a absolute bonus to the turnpike

Really nice food and drinks excellent service from the lovely and friendly waitress

lovely lunch here today. Tasty food and excellent service by Lauren. Would definitely return.

The chef James made some amazing food was good standards

Very good value for money. Very quick service.

I am really pleased with the new managers. Happy and helpful trying to ensure locals are content. Really accommodating. Good atmosphere.This will keep us coming back.

Had a really good time, welcomed when I came through the door, food was fast and hot, delicious!

The food is amazing and the people are lovely great service

Mixed girl was awfull dry grizzly. Had bread and butter and it was more like toast

Hi the chips was cold last night We will back next month

had a great experience here, great service and bar staff. Everyone very polite and manager was helpful.

Good food at the right price. Nice traditional feel to the pud.

great place Shame Darren's leaving Best manager they had in a long time

Darren was a great host and very attentive, will be returning.

Amazing pub lovely atmosphere, and friendly staff and the manager Darren is amazing at this job 😊

We always enjoy our visit to The Turnpike! Great food, great value and great service! Plenty of time to enjoy and relax with friends in a great atmosphere....we'll be back!!

Very friendly, nice meal, an enjoyable lunch

Perfect evening for my birthday. Great food, great staff.