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3.0

Based on 132 opinions finded in 2 websites

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Nº 358 in 431 in Guildford

CUSTOMERS TALK ABOUT DISHES WITH..coffeebeautifulroast
Score

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I went with a friend who I see every three years, and it had to be right. This really was. I was delighted with the quality of the ingredients, the presentation, and the attentive service from the two staff who looked after us. The week after my wife and I went to Paris for three days, and had meals in top-class restaurants. The Wisley Terrace Restaurant experience compared extremely favourably - the terrace offered great food at realistic prices, served with a real concern that we were enjoying ourselves

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Philip Spencer . 2024-11-13

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Came today with friends. Had been a few years ago and remembered a delicious meal. Very disappointing today. The starter was a wild mushroom tart but was actually a very small volauvent with a few mushrooms. The main was a roasted beetroot/plum salad with nuts and blue cheese. This consisted of about 2 half plums and 2 bits of beetroot a couple of diced bits of blue cheese and a few nuts. It was coved by a huge amount of what looked like a tree but was ??fris lettuce. Luckily we’d ordered a portion of chips. This was more like a starter. The service was good and friendly and the seating lovely. Don’t go for the food though.

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Anna Garoushe . 2024-11-06

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Lovely surroundings but afternoon tea is overpriced and poor quality with staff too busy to notice the many times we tried to get attention for more drinks. Sandwiches had the thinnest fillings. One dry fruit scone each with one pot each of cream and jam to share Little cakes were not good quality The afternoon tea offering was much more sugar than anything else Coffee was only one cup normally I would expect a pot of coffee enough for two cups. Had to order a second coffee and was charged for it. £67 later - came out feeling short changed and high on sugar. Surprisingly, I don’t recommend the afternoon tea… should have picked up some M&S sandwiches to eat whilst enjoying the amazing grounds at RHS Wisley. I would have then had money to spend on some of the lovely plants on sale and more time to walk.

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Sharon C. . 2024-10-27

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Afternoon tea was poor quality for the £60 cost for 2 people

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Mehmet Suleyman . 2024-10-26

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Lovely restaurant with great food and ambience. Small menu meaning it's cooked fresh.

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Peter Smith . 2024-10-02

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Went for RHS Flower Show - had the set 3 course (with choices for each course) £35 per head. Excellent food quality. Server seemed a bit out of his depth, maybe he was new and I think he forgot to put our dessert order in as we had to chase it up. Didn't ruin the experience though, just hope he pulls his finger out a bit more in future and look like he wants to be there.

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Martin Phillips . 2024-09-09

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Thank you for an exquisite lunch from a lovely fresh summer menu -you will need to book as the restaurant seemed to have space but people were being declined on 18 August.

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Juliet Petchey . 2024-08-24

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It’s always a fantastic experience, the atmosphere, the service and of course, the food. Good value for money. I love to take my tourist friends for the treat and they love it!

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S . 2024-08-20

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Decided to try this whilst visiting the gardens, the signage & website both said walk-ins welcome so we did, only to be turned away - apparently you need 24 hours notice booking for a Vegetarian!!! I’ll add my request was table for 2, afternoon tea is fine, one of which is vegetarian. Errr menu for afternoon tea includes cheese & egg sandwich so what exactly was the problem? The place was empty! Can only assume your staff are just rude, judgy & unhelpful. Or maybe just need educating what Vegetarian food is?

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Sue Marsh . 2024-08-06

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I have visited Wisley many times but this was the first time at The Terrace. Having read some of the reviews I had some trepidation but having been I can say the quality of the food was excellent and service was good. The restaurant is very airy with plenty of of space and a relaxing atmosphere. There is a bar and also good quality toilets

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Simon Porter . 2024-07-10

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Our crab starters were delicious and beautifully presented. The main meals on a Friday are limited and ours were of a poor quality. The kedgeree was very dry, and some had one piece of fish. The fish and chips had terrible burnt chips that spoiled the meal.

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Jean Ward . 2024-06-21

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We had a lovely lunch today. The food was very well cooked and the service was prompt and the server was cheerful. The decor and the atmosphere were pleasant. I think that the overall cost was pricey, especially the wine, but we would go back in a jiffy and hope to do so very soon.

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Marie Shaw Google Account . 2024-06-06

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Professional, friendly service was our first impression and this endured throughout our dining experience. The set menu was a bit of a surprise since I hadn’t realised that was the only option at lunch but it didn’t matter, just something to know in advance, I think I didn’t check properly beforehand. The menu is brief but covers all the bases, meat, veggie, chicken, fish. If I’m honest, I thought the food would be fine but that’s all. In fact it was delicious. We had the chicken salad and the cauliflower steak. The cauliflower was imaginative and the chicken was moist and the dressing tangy and good. We both had the rose and pistachio panna cotta for dessert. So beautiful to look at and subtle delicious flavours melding beautifully together. I do love the decor, it feels luxurious and comfortable without being over formal or sniffy. I will definitely be back, looking forward to it already.

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Sarah Forrester . 2024-03-22

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Enjoyed lunch here on a sunny day and the three of us were all pleased with our food. I started with the fish rillettes and had the fish as my main course. My boys had the duck salad followed by sticky toffee pudding. Nice service and food is definitely more of a fine dining experience than what can be found at the cafes in the gardens.

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Alexandra JH . 2024-02-14

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This year, we took the opportunity as part of our visit to GLOW, to eat at the Terrace Restaurant, which is located onsite. *You need to book in advance*, but the set Christmas menu, with 2 fixed priced options (£28 - 2 courses, £32 - 3 course and vegetarian choices), was good value, IMHO. The food itself did not disappoint, and the friendly and attentive staff made it a perfect end to our evening. The only negative was that it lacked a little atmosphere. This may well have been down to the time we booked (18:30) plus, this was a treat for us, so whilst the costs were reasonable, it still adds up at this time of year.

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Winston Carter . 2023-12-21

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On a chilly winter's day, this was the perfect, affordable yet classy lunch spot. My family enjoy each seasonal menu they offer and this festive menu offered a delightful roast alongside a large Yorkshire pudding (always a bonus!). With attentive, kind staff and a warm, well decorated interior, we happily spent hours catching up. The portions were filling but perfect. Tender and juicy meat and a range veg! For dessert, we made sure to make space for the crumble accompanied with a smooth vanilla ice cream, another choice being Christmas pudding! What a wonderful start to the Christmas season. I will be sure to come back for the spring menu!

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Emilie Cooke . 2023-12-02

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Great service and food are properly presented.

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Sandy Lien . 2023-11-19

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Another visit to lovely restaurant at the RHS Wisley. Apart from beautiful surroundings the restaurant is light and airy with comfortable seating. The menu was easy to negotiate with a good range. The food was full of flavour and very well presented. Service was excellent served by friendly staff. It’s always worth booking as it does get busy.

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Michael Walker . 2023-11-09

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Yummy breakfast, relaxing atmosphere, lovely service

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Kevin Gilholm . 2023-11-05

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Was beautiful setting and food was nice but not much for the price! Was disappointed in the flat white coffee which arrived with no steamed froth....more like a milky coffee. If going to charge £3.60 should be worth it at least!

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Mirella Lepore . 2023-10-09

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We were very impressed with our first visit to the Terrace Restaurant. Food was excellent and well priced (3 courses £32) and the service was very good, especially the waiter called Matt. Would come again and would also recommend to others. It is certainly worth eating here instead of the other RHS Wisley restaurant

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Will Ash . 2023-10-09

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Очень приятный ресторан, вкусно пообедали. Суп из артишоков был очень вкусным. Для аллергиков есть безглютеновый хлеб. Рекомендую.

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Svetlana Fernandez Perez . 2023-10-01

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Very good food at reasonable prices.

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John Wilson . 2023-09-02

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Great set menu. We had three courses and the food was tasty. Service was super too.

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Kristy Gaskell . 2023-08-28

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First time to eat in the restaurant and very pleased that we did. Booked the Terrace as a special lunch for our visit to the gardens despite some reviews being say a little light Anyway service was smooth, friendly and not rushed and just extremely comfortable for a relaxed lunch. We had a starter of the pâté which we shared and was very good. Followed by the roast beef. Again a good sized portion and good selection of veg's and just a very pleasant main meal. The wife then had a desert, again very good. We thought that at £28 pp for starter or desert with main was good value. Overall I would recommend the restaurant. Enabled us to walk around the ground in the morning, have a relaxed lunch, and then visit the other half of the area after lunch. A very relaxed day.

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Keith Allen . 2023-08-27

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Booked online for the afternoon tea. It gave me a few options for times so picked 12pm. Got there and they said they don't know why it gave me that option as they don't serve afternoon tea till 3pm. We decided to brush it off and sit down. We looked at the menu and you either had to get a 2 course or a 3 course meal. We didn't fancy that as we were just hoping for sandwiches and cakes. I said oh will just have a drink then seeing as we can't have afternoon tea. They then said I'm sorry you have to order food, you can't just have a drink.... I was like fine will go to the food hall which is cheaper anyway. 🙄

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Danielle Johnson . 2023-08-26

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Ok the coffee was good. pity the staff didn't spend more time making sandwiches and preparing the coffee than insisting on helping people order food on the self service screens. Funny thing was they were over dtocked with vegan rolls, sandwiches etc. but no tuna, ham, chicken, beef made up. pity because it has so much potential.

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John Whitney . 2023-08-16

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Arrived at 12:30 instead of 13:30 as we were starving and although fully booked we were accommodated. My friend and I eat out far too much all over the place. Today’s lunch was one of the best we’ve had complimented with an English sparking wine which is so good to see. Pannacotte (sp) is my favourite and this was the best EVER. First class service in a beautiful bright and airy restaurant. Keep up the great work. We will be back 👌 Pauline

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Pauline Cichy . 2023-07-29

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An imaginative taster menu with all veg and fruit fresh picked from the gardens. Service smart and timely , and views of the gardens to enjoy. An excellent evening.

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kevin lee . 2023-07-28

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Food and service excellent. Lovely staff all smiling and very friendly. Really enjoyable.

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Sandra Ballard . 2023-07-22

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Expensive and pretentious. The food was meagre and tasteless, with a minimal choice on the set menu. The 2 course menu ended as £45 per person for 4 with water and a mediocre bottle of wine plus coffee. Certainly there was no idea that Wisleys produce was used. Avoid!

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denis filby . 2023-07-21

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Met friends for a garden visit and birthday lunch.Simole meal presented and cooked well with excellent table service from Maria

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Douglas Wilcox . 2023-07-18

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Birthday meal for four. Very nice food although drinks expensive and 12% service charge excessive. Would still go back for a special occasion.

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Chris Burgess . 2023-07-18

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We had a lovely lunch with very attentive service today. The food was delicious!

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Paul Young . 2023-06-22

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Lovely restaurant, nice staff but the food wasn’t great. £75 for two with no alcohol, tea or coffee….expected a bit more.

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Sue Lynes . 2023-06-06

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Disappointed with the service. Booked a table for brunch, the place wasn't busy yet we and another guy were ignored for a good 10 minutes. Food looked good but was cold, even after it had supposedly been re heated.

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Jo Bradley . 2023-05-23

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A very good service and staff.the perfect place to relax.

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Michael Russell . 2023-05-11

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Poor service - water offered but never appeared. Food not great. No taste and poor selection. A relative likes it and that's the only reason I'd return.

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rogn100 . 2023-05-07

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Very nice 3 course meal. I am pleasantly surprised how good value compared to the cafe, will go again.

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James Hebditch . 2023-04-11

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Food is ok but £19 for a small piece of roast chicken, two sides and a tea, it’s so expensive. Waited ages for the privilege of paying because the cashier had no idea what the dish was.

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Rie Jewson . 2023-04-02

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We had set lunches a couple of times at the outdoor seating, looking onto the open lawn and greenery all round when the weather was nice. There couldn't be a more pleasant place to have a relaxing lunch. Both the food and service were always good and prices reasonable. Attached is a collection of photos from several occasions, as well as some photos of the incredible garden.

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Joe . 2023-03-25

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Afternoon tea was good but not as good as Sandringham

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Tony Lamb . 2023-02-28

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Good Sunday roast in pleasant surroundings

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Colin Turnbull . 2023-02-19

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Excellent...beautifully managed and staffed.. and delicious brunch.

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Roger Samson . 2023-02-18

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We had a lovely family lunch. Not a huge choice of menu options, but something to suit most tastes. Menu changes regularly to accommodate seasonal availability of fresh vegetables. Children's menu is also available. Service was a bit slow, but staff are charming (we weren't in a hurry, so waiting wasn't a problem). Food was delicious. Modern building with high ceilings, loads of natural light and plants, makes it a very pleasant environment.

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Alison Smith . 2023-02-17

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Lovely airy restaurant, great service, good wine and nice food. Very relaxed atmosphere.

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Sandra Holt . 2023-02-12

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Very mixed experience for Sunday lunch. Mum's roast beef was so hard it was inedible...still charged for even after complaining...was then removed from bill. Very small portions of salmon for starter. The sea bass was nice and the veggie dish OK. Expensive too, wouldn't rush back

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Sally Godwin . 2023-02-11

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Enjoyable set menu, lovely ambiance, friendly service if slightly slow. Our vegetables were cold and when mentioned they took the desserts off the bill. Sorted!

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Colin MacDonald . 2023-01-19

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Service was friendly and professional, food was slow to arrive and very poor quality - tasted like canteen food.

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Ben Perry . 2022-12-03

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We ate there on the evening of Friday 25/11/22. The Brie starters were cold and the roast potatoes and Brussel sprouts were barely cooked.

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Mark Lilley . 2022-12-01

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The 2 stars for the dessert.Have lunch here with 2 courses set which costs 25£, very expensive. one of the main is hot smoked chicken croquettes, normally it only served as appetiser or nibbles, and so expected to see how the chef to cook it as main. Very disappointed, as pictures showed there are only 2 pcs tiny one and it tastes chicken potato cake, very plain and small portion. My friends ordered fish and butternut risotto respectively. The risotto is tasteless and the lucky one who ordered the fish, at least the portion is normal (taste is average )and you need not to buy something else in another food hall. Service is average.

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Phy Phy . 2022-11-05

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Very bad service and we didn't know you have to make reservations waited for manager to tell us after two people told us would not come again

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Musi Musi . 2022-10-11

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This is an unexpected delight. Obviously one expects to come to Wisley for it's renowned plants and foliage. What one does not expect is a high quality restaurant serving creative dish courses. Service was excellent. Do make a reservation and enhance your experience here.

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M planetmike . 2022-08-12

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Nice experience. Went for afternoon tea, which was very good although it didn't seem possible to find tune the menu at all.

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Pat Casbon . 2022-08-11

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A large resolution with lot's of choice of hot and cold food. We just had a coffee and cake, cake was moist and tasty.

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Hannah Wild . 2022-07-18

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We found the restaurant to be excellent and very good service.Thank you.

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Michael lindley . 2022-07-16

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Excellent setting for a special meal, great service and a lovely menu. Staff are always so welcoming and attentive. The food is delicious and beautifully presented- the outdoor section is our “go-to” treat for a meal and people watch. Definitely recommend- you get what you pay for!

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Susan Browne . 2022-06-16

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Tasty brunch for grown ups, but quite slow service. Really poor brunch choice for young kids since they took pancakes off the menu. £10+ for a pastry and juice for kids is ridiculously expensive.

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Alan Becken . 2022-06-12

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Wouldn't recommend coming here. The best part of my meal was how nice the server was, he was very accommodating. My starter was cold, the hollandaise was bland. The main course was average at best.

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TX10 T . 2022-05-27

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Had a great lunch, service helpful and good, food very good

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Emma Sweeney . 2022-05-04

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Enjoyed a great meal with very attentive staff in a lovely environment, the perfect place to celebrate a 90th birthday lunch.

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Janet Cumber . 2022-04-27

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Place is totally empty and they said they are fully booked. Shame

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Zax . 2022-04-17

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Never ate at this establishment as I was put off by the poor reception and demeaning manor of the staff. Fawlty Towers in real life

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Farzin Afshar . 2022-03-26

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I visited with my mum and brother whilst we were at the gardens. We had been to the gardens a few times and wanted to try the resturant out, as thought it looked nice. However, i think for the price the food is seriously lack lustre. I have had better quality at my local pub. I had the gnochi, which was very one note and just tasted like macarroni cheese. My mum and brother had the beef. The yorkshires looked like they were bought in, the beef was thin and not of great cut. It was disappointing. The venue is beautiful and the staff are nice but it is trying to be something it is not. Should have gone to the cheaper resturant next door.

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Jess Clark . 2022-02-28

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I had booked this restaurant for my sister's 60th birthday. On arrival, the restaurant was busy, virtually full, but reasonably well spaced out and our table was waiting for us. The lady in charge offered my sister a complimentary Prosecco for her birthday, which was lovely. Our young waitress, Lili, was extremely pleasant, too. The menu was still the same, with nice enough starters. There were bizarre main courses, and I had read some very disappointing reviews about several of these options, especially the vegetarian leek dish and the gnocchi. There was only a choice of 5 options , the 2 vegetarian, plus mussels (nope), ox cheeks (no way) or pork chop. We both opted for the chop, which came with mashed sweet potato, but absolutely no veg. The extra sides you could purchase had no green veg at all apart from creamed spinach, which neither of us wanted. Why no green beans, broccoli, peas etc? For desserts, there were only 3 choices, we both chose the chocolate and pistachio tart. After 20 minutes, we were told they had run out, and could we choose something else? We couldn't as we did not like the other 2 options. The lovely maitre d' came and begged us to choose something else, as he didn't want to spoil our birthday celebrations, but we didn't like the 2 remaining options. To be honest, the place was nice, good acoustics, lovely staff, but the food was incredibly disappointing and, when only 3 options are on offer, it is inexcusable to run out of one. It was all a bit embarrassing for what was supposed to be a treat for my sister.

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Philippa Boddy . 2022-02-18

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Terrible food, very expensive, and slow service, is not worth it I wouldn't recommend 😑

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star bright . 2022-02-07

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Braised Ox cheek, very nice, good mash potato as well. Good service. Worth a visit

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J Poynter . 2022-01-23

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Excellent service. Quality of good was superb as were the wines

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Colin Wood . 2022-01-22

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Decided to try the Terrace Restaurant on a bank holiday when the queue for the food hall was quite large, and am glad I did. The staff were very accommodating of our toddler and pushchair, and we were able to get a table straightaway at lunchtime (table for 4 along the wall). Really enjoyed the winter menu, including dessert, and the portions were a good size, both for adults and the child. Will hopefully go again.

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Mike Sexton . 2022-01-14

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Had a family evening meal tonight here following a tour of the 'Glow' garden lights. Their 2-course menu offered excellent options. U had the smoked mackerel pate and roast turkey dinner, which was cooked perfectly. The children's menu included fish fingers, which looked homemade and that the 4 year old in our group loved. Service was initially slow, but quickly rectified by the manager Matt when we mentioned our hunger and tiredness. He was incredibly professional. We eat here regularly, and love the atmosphere and consistently good food.

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Rhonda Cox . 2021-12-30

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Lovely, airy restaurant for a sit down meal with decent service. Given the location (captive audience) and quality of food (plus the delicious cocktails), the price is very good value. From the Christmas menu, we had pate, terrine, ox cheek (with extras of greens and cauliflower cheese), cheesecake, and bread and butter pudding. All were tasty, well cooked dishes. Seating density was good and all staff were masked (properly!). This was my second visit and I will certainly book again in the future.

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xyzpiggywigsxyz . 2021-12-29

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Very slow service and not busy Wrong starter arrived then lloooonnngggg wait mains which were like warm Obvious they have nobody to compete with

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lorraine e . 2021-11-23

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Lovely place to eat, however, I usually rate an eating place by the quality of their serviettes. Here they were small and paper thin, almost tissue paper. Come on now, bearing in mind the surroundings, quality of food, waiting staff and prices, linen or at least very thick soft paper serviettes, lap size, should have been offered.

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Julie Davey . 2021-11-05

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Very polite and friendly staff. Restaurant is light, airy and nicely decorated. Set menu was reasonably priced. Food looked great but tomato soup was a bit watery and under seasoned and sea bass linguine over seasoned. Not a reason to not try this restaurant as I would definitely return when visiting the gardens but room for improvement.

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Emma Garner . 2021-11-03

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Wonderful lunch in wonderful surroundings. What a treat this was. The food was excellent and so was the service. Would definitely recommend to everyone.

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Vicky Rhodes . 2021-08-24

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So glad we chose this place to have lunch when visiting RHS Wisley Gardens. All staff were fantastic; they accommodated a few different food requests, and just generally looked after us for the whole time we were there. The food itself was lovely, and I personally thought good value for money, and they had a kids menu too. Would highly recommend the restaurant if you're after a sit down meal.

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Rachel Finn . 2021-07-20

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Great food and very friendly service. We love Wisley !!

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Ahmed Kamel . 2021-07-04

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Good food in a fabulous spot with very friendly staff. Some communication between front house and kitchen obviously didn't work smoothly but they were quickly sorted

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Martin Harrison . 2021-05-05

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nice staff. food not so good. expensive haha. my gf has just asked me if i am ok as i look like someone who is about to vomit. that’s exatly how i feel.

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Daniel Czako . 2021-04-25

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Great service and great value. Stopped here for a spot of lunch while enjoying Wisley Gardens. At the time of writing they were offering lunch menu with 2 courses for £20 or 3 for £25. We were greeted by an enthusiastic and incredibly welcoming lady who led us to our table and kindly re-arranged it so it was in the sun. I had salmon to start which was a decent portion, tasted delicious and was very presentable. For main I had the cod and my partner had the beetroot vegan burger, both tasted really good. The service was very friendly and efficient. I would highly recommend this restaurant, if you want to eat at Wisley this is definitely the best value for money, there are more casual spots but the quality of the food at those is pretty poor.

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Luke Bleakley . 2021-04-16

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Booked the restaurant with open table hoping for a nice meal. Postcode not accurate and when calling a restaurant asking for directions they told us that they have ran out of afternoon tea anyway ( we never wanted afternoon tea), plus you need to pay extra fee to get through the garden just to get to the restaurant. False advertisement.

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Maria . 2021-04-14

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Fantastic environment quality food. Manager Gigi made our 1st visit for my friends birthday lunch memorable. Thank you. We will be back.

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Kirsty Robinson . 2020-12-07

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Had a lovely meal here after seeing the Glow. Went for the Christmas meal version a bit early but had to be done, very nice too. Daughter had the beetroot burger again very nice too. Service was very good, lovely friendly staff. Good times xx

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Gillian Sheehan . 2020-12-04

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Perfect roast beef! Great value

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julie hollis . 2020-11-13

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Lovely food great staff nice atmosphere

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Amiga Saurus . 2020-09-08

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Deceptively simple menu but very tasty with great service, not your average restaurant at a visitor attraction. Lovely open doors onto the garden or outdoor terrace

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Nayem Chowdhury . 2020-09-05

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A quiet and pleasant oasis in the chaos and turmoil of a half term sunny day at Wisley!! :-)

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John Bycroft . 2020-02-18

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The new restaurant is lovely, great decor and food

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Jo Simms . 2020-02-18

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Polite attentive service, beautiful surroundings but the food could be better.

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Elif Gentle . 2020-02-18

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A very pleasant way to enjoy lunch whilst visiting the gardens. Recommended.

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Gavin Andrews . 2020-01-26

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It was expensive and rather under used, food was alright but underwhelming and I think it is a shame that you have to go through the garden to use it, we didn't have time to walk around the gardens this time but we're charged nonetheless.

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The Country Celebrant Cindy Groves . 2019-12-05

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A new restaurant opened in June this year is just delightful. Delicious food, excellent service in a lovely environment. We will return

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Ian Taylor . 2019-09-29

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Attentive service. Looked after the children's needs very well.

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Peter Thompson . 2019-09-28

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Lovely setting, attentive friendly staff and a great afternoon tea with the best scones (home made too) ever. Brilliant and relaxed way to rest tired legs from walking the gardens.

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T Hammett . 2019-08-29

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We were a party of 10 and we were well looked after, the food was good but would of liked to see the lamb come out with new potato’s and snap peas on plate instead of having to order as side dishes , and children’s meal of chicken chips to be served with carrot sticks instead of coleslaw. I will recommend this restaurant. Thank you.

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Morina Bramwell . 2019-07-13

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I just pop in for 2 coffees and a porridge and the lady with red hair has been very rude. She put cold milk in my porridge after I specified at the till that i want hot milk. She express her frustration after i confront her saying that i should ask for hot milk next time twice.

restaurant_img
3.1

1254 Opinions

location-iconUnit B St. James House 20 Bedford Road
outdoor_seating_221745takeaway_221745delivery_221745

never arrived. absolutely appauling

restaurant_img
3.1

294 Opinions

location-icon86 haydon Place
Indian
outdoor_seating_150617takeaway_150617delivery_150617

Food arrived 1 hour late. Usually the quality is great however this time it was overcooked, cold and the portions much smaller than usual. I requested money back but my request was refused. Very disappointing from Tiffins. I will now think twice about returning.