Based on 1.978 opinions finded in 2 websites
Based on 1.978 opinions finded in 2 websites
Nº 1419 in 2148 in Bristol, City of
Nº 148 of 241 British in Bristol, City of
Opinions
The Swan Inn is a Butcombe Ale pub, so great for fans of the Butcombe brand. The wait staff were really helpful. As soon as we arrived, they told us which entrance was better for disabled people, because we had mentioned in the booking that one of our party had mobility issues. The staff were also friendly and attentive to us throughout our meal. There were some problems we had at The Swan Inn. There was nowhere to park when we arrived, which meant we had to drive up hill and park in a lay-by. If you are visiting on a Sunday afternoon, don't presume there will be a free space in the car park. Also, the pub is quite cramped and noisy, which made it difficult for those with hearing problems in our party to engage in conversation. The last criticism I would make is that the pudding was a bit disappointing, although everyone was happy with their mains. I realise that some of these things it would be impossible, or at least very difficult, for the pub to rectify, which is why I gave it 4/5 stars. In general, it's a very nice place for a meal, and I'm sure it satisfies most people's requirements.
Boat Chairs . 2024-11-12
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We visited this pub to celebrate our daughter’s birthday who recommended The Swan. The staff were very welcoming and the food was absolutely gorgeous. I had the GF fish n chips, haven’t ever found this on a GF menu before and it didn’t disappoint it was fantastic. We will definitely be back. Beautiful pub too.
Jules . 2024-11-08
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Stopped for lunch after a long bike ride. Burgers were brilliant. Couldn't find a bike rack to lock bikes up to. But there was somewhere to tie your horse to.
Buzz Smith . 2024-11-08
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Stayed 1 night & ended up with a court summons for using the car park. .. Charged £500 to keep out of court. Booked 1 night stay with evening meal. Staff had my details & car reg. On first demand I contacted them & was reassured it was resolved. It wasn’t.. they sold the debt to a collections agency. Fleece & rinse operation being run from a pub / guesthouse. It was supposed to be pleasant stay in the countryside. I knew this pub from my childhood & had been looking forward to going back. No steak pie is worth a £500 fine (.. on top of the charge for a nights accommodation) .. the procedural default of court action to a genuine paying customer was clinical. Utter filth.. don’t go !
Martin Greenbank . 2024-11-07
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Amazing staff who were very helpful and knowledgeable. Room was good, great shower. Good food
Linda Hothersall . 2024-09-16
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A very enjoyable stay and the food & service were excellent, well done this is getting harder to find these days 👍
Chris . 2024-09-15
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Highly recommend the fish burger and a pint.
Jon . 2024-09-06
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Had a wonderful meal with my wife. Staff were professional and friendly. Food was great. Only a small downside was that my wife’s steak was a tad underdone. Not enough to warrant a complaint or a return to the kitchen. Was really looking forward to trying a sweet but was full after 2 courses. The Malbec was wonderful and the Goram Zero meant I could have a drink and drive home. It was on tap which in my opinion is better than bottles or cans of zero % options.
CrustStation . 2024-09-05
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We booked this pub restaurant for my Birthday meal as we were staying local at near by Cheddar Woods Spa resort. We had a lovely pre lunch walk around Rowberry Warren then arrived for lunch after. A warm welcome as we were greeted with a free drink for the birthday girl then a delightful lunch which was very tasty and delicious everything we ordered was spot on. Desserts were to die for. All in all wonderful service and wonderful food made even better with 25% off the meal using a 25% off food on Wendsdays voucher x thank you for a lovely Birthday
Helen Cartwright . 2024-09-05
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Great time, great service as always. Great service from Wendy
Sarah Currall . 2024-09-04
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Great service from Tom; really attentive and professional. The food was amazing and such a lovely place. Will be back again soon! The menu is also very good for dietary requirements - gluten free (coeliac).
Anna Beattie . 2024-09-04
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A fantastic Somerset country pub with outstanding Food and Selection of drinks. Great Service from professional and Friendly Staff.
Connector11991927366 . 2024-09-04
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Went to the restaurant only for a lovely meal. It was all very nice and filling. Waiting staff were polite and friendly. The only slight downside (which does not warrant marking down to 4*) was that the medium steak in our opinion was closer to rare. It didn't warrant returning to the kitchen. All in all a wonderful evening. Thank you to all the staff.
Mike Nash . 2024-09-04
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Super dog friendly in and out! Gorgeous area and a perfect stop before or after a dog walk just down the road! Gorgeous food and great staff!
Stuart Cadman . 2024-09-03
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We stayed at The Swan Inn the night before our wedding at nearby Coombe Lodge, and it was an experience we’ll always cherish. We booked out every room the pub had for our friends and family, and from the very start, the team was incredibly helpful, making the entire process seamless. The rooms were beautifully decorated, very comfortable, and had all the amenities you could wish for. But what truly sets The Swan Inn apart is the exceptional service. We had quite a few additional requests, from accommodating hair and makeup artists coming in the morning to setting up extra beds for children, and the staff handled everything with ease. The staff went above and beyond to make sure our stay was special, not just for us as the bride and groom, but for everyone in our party. Nothing was too much trouble, and they made sure everything was just right for us. The entire team was so welcoming, friendly, and helpful, but a special shout-out goes to Luke, who really went the extra mile. On the morning of the wedding, the breakfast was fantastic, and once again, the staff made everything so much easier for us. They even brought the bridal party’s breakfast to the room where we were all getting ready, which was a huge help. If you’re looking for a place that combines beautiful surroundings with outstanding service, The Swan Inn is it. They made our stay so memorable, and we’re incredibly grateful!
Sarah Harris . 2024-09-02
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Really lovely atmosphere and friendly staff good service and the food was spot on. Definitely worth a visit ☺
Dave delta “deltaturbo” Winter . 2024-09-01
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Was welcomed by all staff members into this lovely country pub. We sat outside, blessed with a sunny day and lovely beer garden. The food was delish, good portions and lovely presentation! We also had cocktails which were gorgeous. They have gluten free bread for my friend which was a bonus. Luke was an especially kind and helpful server, thank you! We didn’t stay in the rooms, just went for food and drinks, so I can’t comment but the building was lovely so I’m sure they’re just as nice.
suzie butcher . 2024-08-31
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Awesome pub / hotel. Really welcoming - staff and facilities excellent.
Andrew Scares . 2024-08-29
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A stunning pub set in beautiful countryside. The food and service were second to none. Fantastic walks with plenty of parking.
Scott D . 2024-08-26
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Lovely 'proper' pub, great food, very comfortable room, very friendly staff.
Julie Clabon . 2024-08-17
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I don’t have a bad word! Staff are very friendly and welcoming and are what make this pub so fantastic! And why we come back time and time again! We are always greeted with a friendly face. They make us and the dog feel very welcome! Would 100% recommend to anyone!
Imy Mills . 2024-08-14
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Stayed the one night for dinner and breakfast. Check-in was swift and informative. The chap even took our suitcase when he showed us to our room. We were given a voucher for a free drink each as there was no mini bar in our room. I much prefer a pint in the bar than anything from the mini bar. Varied menu for our evening meal which included some unusual items rather than the standard stuff you can get. Waitress was very pleasant. Slept well. Breakfast was great much better than the week before at a 4 start Mecure hotel. Checkout again was swift and we were even offered a complimentary coffee to go. Highly recommend this inn.
Andrew Clabon . 2024-08-05
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Nice pub but very expensive drinks. £6.20 for a pint of Thatchers Gold, this is a lot more that other pubs in the area.
K P . 2024-08-03
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Food and a beer free overnight parking
Chris Barry . 2024-08-01
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The five-star experience!! The manager is very professional and very attentive!! The staff are friendly and helpful!! The food is delicious!! The best comfy bed ever!! The garden is beautiful and very well-maintained!! Thank you for the truly relaxing atmosphere we created!!
Alexandra К . 2024-07-31
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We stayed here overnight, bit on the pricey-side but there is limited accommodation in the area and we were very happy with our stay. Nice Bramley products in the bathroom. Service was fab, we had dinner and breakfast here, food was very tasty.
Louisa Zielinski . 2024-07-30
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Good food and service. Lovely setting.
Matt Cowen . 2024-07-29
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We had a lovely stay at The Swan Inn celebrating my nephews birthday, we were a party of 10. The rooms were lovely and the beds very comfortable. Breakfasts were outstanding and the staff very friendly and helpful. We all enjoyed the cocktails. We would definitely recommend The Swan Inn and its beautifull location .
Gaynor Hellyer . 2024-07-29
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The best rump steak I've ever had! A really spacious place, plenty of staff. Really polite service and prompt. Thank you for two lovely visits.
Stacey Litster . 2024-07-29
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Convenient for us as near farthers house.
Dougal Wu . 2024-07-18
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Great place. Food good prices are good. Sometimes, staff worry about their friends more than punters
Wayne Langley . 2024-07-17
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We had a lovely stay at The Swan Inn, Rowberrow. We took two dogs and as the dog friendly rooms open out by the carpark near to a lovely grass area it was very convenient to take them whenever needed. The Inn is very dog friendly and serves very nice food. The staff are very attentive and friendly and nothing was too much trouble. The location is in a beautiful country village and has a lovely forest within 5 minutes walk. Also a great base for visiting places like Glastonbury and Cheddar. I would definitely stay here again.
Sally.j777 Johnson . 2024-07-15
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The end to a special trip, visiting the area. Wanted to stay an extra night so we could visit Cheddar Gorge, on way home. The Swan Inn is a delight. Good standard, outstanding staff. Thank you
Lloyd North . 2024-07-15
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Go to this country pub for good service and good food
George Brashaw . 2024-07-14
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Lovely. A warm welcome with a complimentary drink, comfortable rooms and lovely food. Very dog friendly. Harry and all the staff were great.
Stephanie F . 2024-07-13
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Perfect stay at this gem of a pub
Phil Green . 2024-07-13
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What a gem of a pub, room was lovely, staff were brilliant and food was great. Attention to detail was spot on defo stay here again. Highly recommend
greener1962 . 2024-07-13
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Awesome place amazing staff beautiful area lovely food, an all round amazing stay thanks to Harry, Tom, Lilly, Mark and Luke and the rest of the people who made it such an enjoyable stay
Robert Covil-Jones . 2024-07-12
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The main courses were good and there was an ok selection GF options. However, the same cannot be said for the GF desert selection. There was little (apart from ice cream) that was GF. This situation appears to be across the board of Butcombe pubs. It is worth saying that Veganism is a food choice but GF is a dietary requirement. I love Butcombe pubs but they clearly need to up their game, and in addition it would be helpful to mark GF on the menu, as they do vegan options. Update: We have returned more recently to have an early evening drink at the Swan, and whilst it’s a lovely looking pub, the drinks prices and akin to London prices. By this I mean a staggering £12.75 for a glass of wine, now to be fair it was a large glass but even so! So if you’re rich and money is no object, then don’t hesitate, if you’re like me and not particularly well off, find another pub, there are several within a mile or two which are equally as nice but not as expensive.
Claire Settle . 2024-07-09
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I've walked in that beautiful Pub and felt great from the very first moment! The beer is great and the food, too! The staff is extraordinary friendly! As one of my dishes comes very late, i was offered a free beer - despite the waiter must have noticed I'm from abroad and likey will not return again,,, Chapeau: that's how it works and how you run a good business! 100% recommendation!
x82Traveller82x . 2024-07-07
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Excellent table service from Clare
Diane Chislett . 2024-07-07
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Lovely late lunch, very efficient and attentive service and really good pub food. Nice to see The Swan is on top form at the moment.
S5LUG . 2024-07-07
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I won't be visiting there as the carpark there has an app. I refuse to be charged so that I can spend money in this pub. Also I won't be bringing my large friendship group to this pub no more.
darren vaughan . 2024-07-07
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Fabulous food, great ambience and my dog was very content I stayed in the old rectory, so comfortable. Easy access too Breakfast was divine and unhurried
Rhianon M . 2024-07-04
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Great find for night before our flight. Staff were lovely and food was amazing. Will definitely use again.
darren towill . 2024-07-02
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Loved this place. Room was lovely, great food ,nice quiet location and friendly staff. I'd definitely go back.
Roger Maidment . 2024-06-29
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Lovely food, lovely staff. Our dog was especially catered for! Thanks Luke for being so generous with us
Adam Lawrence . 2024-06-28
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Good place to stop for a night or two. The staff were very attentive and excellent service. Only one very minor challenge and that was there were items not available on the breakfast menu which should have been removed or deleted . Otherwise very good meals . Definitely go again
Paul Blackburn . 2024-06-28
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A short overnight visit to Cheddar Gorge. Recommend this place 100 %. Our dog loved the fuss and treats too !
Paul Blacow . 2024-06-27
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A perfect end to a busy weekend before flying back to Spain. Everything very high standard, a cut above the norm. The welcome drink was a great idea! A bit pricey but hey ho! Will recommend.
mike robinson . 2024-06-26
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Nice place and atmosphere, my meal of fish and chips wasn't good and they didn't have Guiness, but my wife's meal looked good. The staff were very polite, watch out for parking restrictions.
Andy Braund . 2024-06-26
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A fabulous stay in a super location. The staff went above and beyond to make our stay a memorable one! Thank you.
agedpink . 2024-06-26
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Tranquil setting, welcoming staff, excellent food. Our accommodation was stunning and very spacious. The extra touches made this place very special. A rare find. Dog friendly too.
Kirsty brown . 2024-06-25
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Amazing food! I had the pork which was out of this world. Our 12 year old said the maple bacon burger was the best burger he’s ever had… this is the point I should mention we are visiting from Texas. Great service from Clare too!
Penelope Winchester Roberts . 2024-06-21
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Great dog friendly pub with tasty food. Lovely country setting and worth every penny. The breakfast is awesome.
Zoe Hawkins . 2024-06-16
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Lovely walks, great food and drink and excellent service, one of our favourite local pubs
Richard B-D . 2024-06-14
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Great service very attentive Harry and Tom were friendly and looked after us really well Food was really good 👍
Sasha Smith . 2024-06-14
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Three night stay 8-11 June This was our second stay at the Swan Inn (we stayed three nights in June 2021. It is a great base for exploring the Mendips although this time we spent most of the two days in and around Cheddar. The room was great and the bed comfortable. A couple of criticisms: If you are going to put a plastic rubber plant in the room make sure to dust its leaves. The one in our room certainly hadn't been dusted. Most seriously, the toilet seat was very loose almost to the extent that it was dangerous. We mentioned it to staff when we arrived and had to say something again the following morning. It was fixed after that. However this should be picked up by cleaning staff, assuming they clean the toilet. Breakfasts were ok. I don't think we should need to ask for butter to go with our croissants, or sauce with fry up. I had eggs benedict and eggs royale and on both occasions the poached eggs were hard. The first time I returned the meal and the second attempt was perefct.. The second time we were in a hurry and I left most of the egg. We had two evening meals at the Swan Inn. The beef sunday dinner was so so. Might have been better at lunch time. The second main meal we had was excellent. So it was a mixed experience at the Swan Inn. There are a few things that should be improved, but we would happily stay there again for the great atmosphere and polite staff.
Mel Arnot . 2024-06-13
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This is a beautiful pub... it is charming and really well maintained. It is in a very rural place, ideal for walkers, cyclists or if you just want a pint in the country. The food is excellent, really well put together. It is not cheap but it does represent good value. The rooms are stunning. Really nicely decorated and very sytlish and comfortable. The only downside is the rooms can get quite warm, but they do now have dyson air con/fans. Staff are genuinely lovely and will always help out. For me it is like a home away from home. Glad we found it and use it regularly
David King . 2024-06-12
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We enjoyed a lovely relaxed stay here. It’s in a beautiful setting with ample car parking. The staff were all very welcoming, friendly and helpful. The room was lovely, clean and nice decor. The food for dinner and breakfast was delicious. We would like to return. 😊
Alison Blacow . 2024-06-11
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Thanks for having my team (and the very excited dogs) for breakfast and lunch. Particular thanks to Harry and Luke who were extremely polite, quick to check anything and delivered a great service despite how many of us there were that early!
Zelicanth (Zelicanth) . 2024-06-09
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Had a lovely 2nd stay at this pub, the serving staff Izzie and Lily were very friendly and helpful during our stay
Tracey Stark . 2024-04-13
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Our second visit to this gorgeous country inn and we found it was even better than before. Dinner was just perfect, Mr B’s burger was rated as the best he’s ever had and my sage gnocchi was delicious. Deserts were equally yummy and generously portioned. Breakfast was fab - not able to do justice to the full English I opted for the home-made granola, coconut yoghurt and fruit compote - god it was good. The rooms are lush and all the little extras (pillow mist! 😊) were greatly appreciated. Wish we hadn’t had to dash off - there are some wonderful woodland walks in the doorstep. This place is a joy and the staff are an absolute delight.
Sue Blunt . 2024-04-12
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The Swan was recommended to me yesterday by my pal and after checking out the menu immediately, my other half and I made an impromptu visit to the pub for tea last night. The pub was easy to find via satnav although it is up a lane but it's location in The Mendips is part of its charm. Parking was very easy and please be aware that you do need to validate your parking or risk a ticket but this is widely signposted. We hadn't booked but the lovely manager seated us in a charming table near the fire giving us menus and specials and taking drinks orders. The food was divine, I highly recommend the mussels with fries and the pie of the day. A 10% service charge was added to the bill which saved us scrapping around for change and was totally justified as we received wonderful service. For the dog owners amongst you this is a very dog friendly place with its own dog menus plus the varied walks around the pub. Cannot wait to go back.
victoria woods . 2024-04-12
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I went there for a Birthday meal. It is in an absolutely stunning location, it is a lovely pub with lovely managers and staff. The food was lovely also!
Kyla Whitcombe . 2024-04-12
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Tasty food, great friendly service and a lovely setting.
Sharon Kasperowicz . 2024-04-12
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Great service, prompt and attentive... Good good, beer, surroundings. And a good price too. We will be back!
Phil Dykes . 2024-04-11
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We stayed at Swan Inn for our anniversary and we had the most beautiful and most romantic experience. It was dreamy in every sense. We were made to feel so welcome, we felt so special as attention to detail was absolutely superb. On our arrival ,we were greeted by a very friendly hotel manager and a lovely bottle of bubbly to wish us “happy anniversary “. Such a lovely gesture that does make a difference. We also opted to take our meals at their pub, and again, the food was absolutely delicious. Everything was freshly cooked, beautifully presented and tasted absolutely divine. A melody of flavors to my taste buds and a joy of joys to my palette. Their ethos is” sustainability, locally sourced produce and the freshest ingredients. As a frequent traveler I am not easily into, but, on this occasion I would say this place deserves all the accolades and 10 stars from us. I would say, if you are near this area, don’t walk, but RUN to experience the deliciousness of this place. Mr and Mrs H we are so thankful for making us feel so wonderful. We will be returning very soon indeed. M Conway xxxx
mirna conway . 2024-04-10
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Beautiful pub located in a beautiful location!
Jessica Reed . 2024-04-08
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Ellie has great customer awareness skill and is always pleasant to deal with, remembers what the locals drink and her service is prompt. She is a great member of a great team for Butcombe brewery.
Freddie Lovell . 2024-04-07
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Lovely pub and setting. Prices high. £4.50 for a small side of fries...come on folks, really!!
David Wilson . 2024-04-07
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Under new management prices of drinks and food are expensive and not in line with pub prices. If you don't want dogs everywhere then don't go. 2 desperate bars for eating and I believe one should be for dog walkers and the other for people who do not want to mix their food with 4 Legged animals
John Shirt . 2024-04-06
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Lovely birthday lunch with friends. Great food and service.
angela mcmenamin . 2024-04-05
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So busy but smashing place at the foot of the mendips and a Butcombe pub as well. A family favourite
Nigel Peart . 2024-04-03
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Perfect place for lunch with friends and family after an invigorating walk on the Mendips
Sharon Curtis-white . 2024-04-03
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A brilliant lunch with some family friends. Great location, relaxed atmosphere, wonderful food and served by top team Luke and Lilly A, thanks guys!
Sales Warrenfarm . 2024-04-03
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Second time we stayed this weekend but we tried a outside room this time, I have removed my last review to update this, amazing room so spacious, comfy & warm! Great value for money & breakfast was lovely. Lovely staff, so friendly & helpful, nothing is too much to trouble & location is perfect, also super generous complimentary gifts. Will be staying regularly when travelling to see family locally.
Amber Williams . 2024-04-01
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Lovely lunch on Easter Sunday! Fab roast and fish and chips. Really dog friendly too!
Sophie L . 2024-03-31
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Perfect for after a long walk at cheddar gorge
Maddie Starling . 2024-03-31
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Lily em and Tom were wonderful, amazing and lovely and the food was unreal
Cara Leech . 2024-03-30
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The food was exceptional as was the service
rachel macleod . 2024-03-29
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Very friendly staff, great food and convenient location for my work. Looks like there are lots of nearby walks for an evening stroll if staying during summer months.
Giles Palmer . 2024-03-27
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We started and ended our walk here! Had great coffee and lunch, perfect for post walk lunch.
Emma McCormack . 2024-03-25
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Have been coming here for years. The staff always look after you even at the very busy times. Special mention for Caitlin but they are all a great bunch to deal with now being expertly led by Sam.
Mike O'Brien . 2024-03-25
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Food & service was fantastic! Would definitely recommend & will be returning soon.
elishia perrett . 2024-03-24
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A fantastic little country pub. Amazing Sunday Roast, service was really good from the minute we walked in, right up until we paid. Sam it’s nice to see you back to your old self, and enjoying your new pub. Best of luck, we’ll definitely be back. Best wishes BDW’s
Daniel Friend . 2024-03-24
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Tom Collard, brilliant server, top guy
Frances Lock . 2024-03-24
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Visiting family, so great location for us and some wonderful walks. Dog friendly, lovely big room with plenty of space and storage, great size bathroom. Great quality food and friendly service. Would highly recommend 👌 thank you
Lisa horne . 2024-03-24
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Fabulous hotel. Great room. Lovely food. Excellent staff. We will definitely stay here again
Mike Parkes . 2024-03-24
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Lovely food and service after the nice walk ! Highly recommend !
Jaya Sagar . 2024-03-23
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Great food but at £7.20 for a pint of beer, you may as well order tap water. Have paid less at the airport for a beer. Absolute JOKES... Not impressed
Owain Kimber . 2024-03-23
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I’ve been going to this pub for years as a start and end to some good local walks and love it on the whole, good food and staff but the recent mercenary price hikes on the food and drinks are off putting. £6.20 for a pint of standard Thatchers cider is the most I’ve paid outside of London. That and the hidden service charge made my bill just under £20 for 2 pints and a cup of chips. Check your bill.
Paul Zielonka . 2024-03-23
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We had the most delicious meal, the food and the service was fantastic, we will definitely be returning, thank you!
Louise Hill . 2024-03-21
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Quick service and very tasty Sunday lunch, with dogs being made very welcome.
John Robinson . 2024-03-18
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Cannot wait to return for the wholesome experience I have every time and the food is out of this world.
Michael Freeman . 2024-03-17
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A beautiful place to take a relaxing break, walk or stop off on the way to the airport. Staff are friendly, welcoming and so helpful. The room was lovely, facilities were excellent, the bed was very comfortable. The food and hospitality is amazing. Great menu, and a lovely place to meet friends or family. I wish I had booked a longer stay.
Sarah Whittle . 2024-03-17
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Great place, great staff, shame it's Butcombe beer, terrible stuff, food is good.
Andrew Taylor . 2024-03-16
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Great for sleeping and great for lunch or dinner ❤️ It is super well attended and the staff is very friendly.
Angela Olea . 2024-03-14
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Lovely pub, great service but portions small for cost
Jodie Bayliss . 2024-03-12
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We chose The Swan to celebrate Mothering Sunday. From the very start, we received excellent service from everyone. A lovely box of chocolates and free drink voucher was waiting for my mother on the table. A truly special experience that we truly appreciate.
Rosie Allen . 2024-03-11
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Food was tasty. London drink prices. Had to question the price of a pint, thought there was a mistake. Shame. Pub 200 yards away over £2 cheaper for a pint. No brainer.
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We waited just over 1 hour and 30 mins for our food order and the last member of our table waited 2 hrs. It was also the wrong order and another order was also wrong. Staff did not seem concerned when we asked what the hold up was. It seemed chaotic. When ordering food it would be fair to say how long it will take and not just say it should be ready in short while or in a few minutes. Will not go back.