Pieminister in Bristol, City of

Service poor. But manager at fault here for no supervision/ standards in hiring.

Really disappointing trip to the restaurant today. Had booked weeks in advance to coincide with a show at the hippodrome but was greeted by quite an unwelcoming waitress. She took our order and was told there would be a 30 min wait on food which would have been ok as we had planned to have a good 1hr and 30mins there but then we were waiting for 40+ mins with not even drinks being served. After querying with another member of staff, we were told our order was never submitted, so we weren't going to get our food either. Couldn't delay food any longer so had to leave disappointingly. Such a shame as we were really looking forward to it. We feel the whole situation could have been dealt with in a much more professional manner. Disappointing to say the least.

Had a lovely Kevin Pie, cheesy mash n Gravy...what a treat lovely prompt food and drinks Via Lauren who was a star 🌟 Scrumptious tasting food 😋 😍

Today was my fourth visit to this Pieminister restaurant and the second time I was disappointed. Both times the pies and extras were good, but the mash and peas were tepid as they were served, and cold by the time I had finished the meal.

Had a reservation for 9… luckily we made one cos as soon as we walked in we were greeted by the host saying they stop taking walk ins at 8…. Weird choice of greeting, and also weird time to cut off business since they close at 10.There was only a table sat having drinks …. We told them we had a reservation…. She checked and didn’t seem happy to seat us. We just ordered 2 pies, the came out hot & quick, food was great. We were out by 930. The vibe wasn’t very welcoming, we felt like a burden in the empty restaurant

Really difficult to write a review because the food is genuinely excellent and very reasonably priced but the service is non-existent. No-one comes (without request) to take your order, no-one comes to check, no-one clears plates or follows up on desserts or drinks. The most galling thing though is the highly ironic MANDATORY service charge. When I queried about it because the service is so non-existent, I was told there was nothing he could do and that his "manager was terrible, so feel free to write a poor review" just seriously unprofessional. As though not being aware of customers is purely a manager's fault, you have eyes too lad.

Welcomed in by a friendly server but then I waited for 15 minutes and no one took my order. It wasn't busy either. I really wanted pie but I didn't have all day!

Very well received, every time... Very beautiful place which exudes culture. A real and tasty lactose-free and gluten-free dish... Happiness... My canteen in Bristol

Probably some of the best food I've ever eaten, let alone the best pie! It's often hard to find a vegan pie when eating out, so the range was great - I went for the This Isn't Chicken and Bacon, with cheesy (vegan) chips and gravy... absolutely delicious! I'm still thinking about it days later! Also had a very gorgeous cocktail, and the staff were lovely and attentive. My partner, who is not a huge pie fan, had the vegan steak one and loved it! Overall, absolutely recommend - especially if you visited from down South like us and can't visit again nearby! (Pieminster please open a restaurant in Brighton!)

Pie tastes really good, but value for money could be better

Delicious food! Very friendly service! Highly recommended if you are in Bristol!

Team memeber was friendly and made recommendations. It’s nice when people know the menu they serve. Hot day also have a good range of drinks

A group of 4 of us did the Bottomless Brunch to celebrate a birthday. The staff were so friendly and attentive. Never let the glasses get empty before they came back and asked if we wanted another. The food was delicious, think we had 4 different pies and various sides, all of which were very much enjoyed. Best bottomless brunch we’ve had.

Hearty and delicious food! We ordered the goat cheese & caramelised onions and stilton cheese ones. A truly must try combination! To drink, tasty local beer. Kind and helpful staff. Central location. Nice ambience as well.

Can’t go wrong with Pieminister - they make the best pies. Tbh i probably wouldn’t go back to eat them out though , this restaurant isn’t set in the nicest of locations but is convenient. Service was really slow - over 40 mins from ordering to receiving - it’s only Pie (albeit great pies) and mash so not sure why it took so long. Toilets could do with a clean / refresh Pies were tasty but portions of sides were a bit tight , Pie and two sides was better value than the mothership as it came with about 3x the amount of peas on the mothership (mothership comes with a measly sprinkling of crispy onions and cheddar cheese)

Sort of unique to Bristol but worth a visit. The Pies were all very delicious and filling with the sides. The menu is a bit confusing to be honest which was unusual for me. They do also do great cocktails too which also went down equally well with the Pie's. Good service and central location. The staff were very friendly helpful and friendly. I would definitely like to visit when in Bristol again.

Best pie and mash I've had in years, also their own spicy tomatoe ketchup goes V well with the pies and the gravy. Fab service and a lovely atmosphere

Stunning food with superb service ❤️

Excellent low cost experience to eat well in Bristol.

The food was very tasty and the service was fast. We found the atmosphere a bit strange; staff seemed to be arguing and talking over each other. That made me feel very uncomfortable. Tip: team building outing for the staff, it brightens the atmosphere :)

### Pieminster in Bristol - A Pie Lover's Perspective Pieminster in Bristol offers a range of tasty pies, including some intriguing varieties that are sure to catch your eye. The Treaty pies, in particular, stood out with their hearty fillings and flaky crusts. However, while the sides were decent, they didn't quite justify their price tag. The gravy was disappointingly watery, which detracted from the overall experience. Despite these minor shortcomings, Pieminster's prime location adds to its appeal. Sometimes, you just need a good pie, and this spot delivers on that front. If you're in the area and craving a comforting pie, Pieminster is worth a visit.

Delicious food horrible service. If you have a gluten allergy avoid the table condiments. Waited about 20 minutes at our table before we were acknowledged. Gave us the wrong drink and walked away before we could tell them. Didn’t come back to check on us until we were finished with the meal. Made server aware of allergy at the beginning…it would have been helpful if they would have mentioned that the table condiments contained said allergen.

Friendly staff, tasty fresh food, relaxed atmosphere, clean and cozy place.

Yummy, you just can't go wrong with pie, mash and gravy. I am gluten intolerant and a vegetarian so opted for the mooless moo pie. After a long day travelling this was the fuel we needed. I just wish we had one where we live.

A good pie! A very good pie! Shame about all the vegan plant stuff on the menu, but you can just ignore it. Very enjoyable pie, lovely cooked chips, and a great gravy. The staff couldn't enough for us. Our waiter Patrick even showed us some amazing magic tricks as we waited for our food.

As hoped for, pies were of good quality. We have Sunday Best on menu. Potatoes were cool on arrival, rest of meal was hot, but cooled pretty quickly - no doubt due to the blast of cold air firing from the air conditioning unit. Service was a bit odd with constant to a couple as “ you guys”, but worst of all was an approach asking if we would like the bill as a hadn’t finished eating my dessert. Food decent, service absurd

I sent the manager an email cause I couldn't find this place on tripadvisor but now I've found it (whoops 😆) but here's my email! To the manager of Pieminister in Bristol Broadquay, I'm emailing you personally as I was unable to find your location on tripadvisor and I don't want to create a whole new email account to leave a review on google maps 😞. That being said I strongly believe in letting management know when they're doing a good job so I just wanted to let you know that me and my sister had an absolutely lovely experience when we were there the other day! The prices were higher than expected but that's the city centre for you!😆 Both me and my sister enjoyed the food and of course the alcohol!!🍾🍾 And our experience was made even better the guy who served us, he was patient as we struggled to make up out minds on what pies to order, (my sister thinks he's cute 🤢) but in all seriousness, he was a genuinely nice guy and added just that little bit extra to our experience! 10/10 would come back again and will be telling all my friends and family in Bakewell to visit if they're ever in Bristol!!🤩🤩🤩 Thank you and Bristol for giving me and my sister a wonderful experience! 😘

A team that made an error (spilling a jug of hot gravy over me) and just didn't handle themselves well. A little bit of training in customer service would not go amiss.

pretty standard, good place to get a reasonably priced lunch or dinner quickly.

First the good. The staff were very friendly and no complaints about them. The food however was very lackluster. I'll have to find a good local.pub.

Very good option for a quick and good value dinner before attending a gig at Bristol Beacon.

I had the mushroom pie which was ok. Not amazing, not awful, just ok. I also had the sticky toffee pudding with custard, again it was ok. Service was ok....so all in all, nothing is going to blow you away, but you will leave feeling full. If that's what you need, knock yourself out here! Would I return? Actually when I am away for business, and I need some belly filling food and I am not eating for pleasure, then yeah, I would!

Good pies, long wait to get food.

Only one person to serve the whole restaurant made the service very very slow. Waited 5 mins to be greeted. Then waited and waited. No service so left without eating in.

Don’t even bother, you wait ages for the food, it’s cold when it arrives, no apology, staff not bothered. Been twice before and it’s got worse each time, really disappointed.

The food was good, and the guy serving tables was kind and friendly. I was however taken aback at how rude the staff member behind the bar was when I asked for drinks, her blunt response came with an uncalled for eye roll. I was really surprised and left feeling rather sad.

We had a lovely lunch here. Our waiter, Michael, looked after us very well. We’ll be back!

I'm just going to start that the person called James did a sterling job and managed to rescue a really bad start. May I suggest the supervisor look for another career because service industry is not their strength. Fair play you might be having a bad day but to make me and my client with learning disabilities feel unwelcome simply because my client wanted to eat outside. The response was abrupt and almost accusatory, you can but you have to come inside and order and pay immediately. Baring in mind my client has restrictive mobility too this wasn't exactly a response I we were expecting. James however talked to us like humans and although I did have to go inside and leave my client at the outside table alone he was friendly and bought our food out which again was reasonably good and presented well. Sadly for James my client decided he didn't want to leave his usual tip because he felt unwelcome to begin with even though he had done his best to make amends. I agreed. The location of this place was perfect for my client as he loves sitting outside watching buses. Yet we won't go back to Pieminster again. I hope they realise how important good service is and train staff to represent their company in a positive way. I was a head chef for 15 years and if any of the great team I worked with conducted themselves in the manner we were treated today they certainly wouldn't be part of our team very long if at all.

I’m not a massive pie person, in fact I really do not enjoy them, but I’d heard glowing reviews of their vegan pies and the This Isn’t Chicken & Bacon one sounded tempting. First of all, the service was impeccable. The man who served us (he had lived in Bristol for 5 years, not sure of his name) was lovely and took the time to speak to us and actually engage in normal conversation. There was also a woman who came across when they were sold out of the parsnip fritters that came with my food, helping me find something else to go with my pie as I didn’t like the other option of peppers (I’m fussy!). We were in and out quickly, which was fantastic as we had a coach to catch, and couldn’t recommend this enough (if you like pies). On the pie itself: it was very filling in every sense of the word, my only notes are that I think the gravy and mash massively let it down – the mash was too dry, like it was missing vegan butter, and the gravy needed to be thicker to give that more homely feel. Overall, don’t knock it until you try it and, if you love pies, you’ll love this.

The service is slow. It takes a long time to place an order and even longer to receive the food. The staff are not welcoming. Additionally, please fix your staff door; it is incredibly loud, especially with frequent use. This creates an unpleasant environment, which is not suitable for anyone who is neurodivergent. Absolutely not worth the price won’t be coming back

We dropped in for take-away and the pies were delicious. Service was excellent, friendly and helpful! Nice choice for dine-in or take-away.

Really tasty food at a great price and they accommodate gluten free, vegan, etc! We needed to eat somewhere that catered for various food intolerances and came across Pieminster, in Bristol. Not only was the food excellent, they couldn't have been more helpful, telling us exactly what was in their dishes, nothing was too much trouble. We will definitely eat there again.

I'm somewhat of a fussy eater but this place never fails to satisfy me. It's exactly what w you pay for. A great pie that makes you full + exceptional service.

Long wait to be served. Had to remind them about drinks then side dishes. Pie crust base was tough and the chicken filling was bland and under seasoned. The staff members were pleasant but disengaged.

Best vegetarian/vegan pies I've had! Never disappoints

The good points: the pie was delicious and then venue had a nice feel to it, good vibes and a variety of diners of all ages. The bad points: the bottomless brunch includes bottomless gravey, no one asked us during our entore meal if everything was ok or if we wanted more gravy, getting a server was difficult. We had zero drinks whilst eating. The cocktails came out in the tiniest glasses i have ever seen, literally 3 sips and theyre gone. It then took approx 30-40mins to get another drink. Another bottomless table came in half way through our time and started off complaining after 10mins as they had no drinks so the waitress got confused and gave my table drinks to the other table. The other table in 40mins had 2 bottles of prosecco and 8 cocktails. After pointing out those were my 2nd lot of cocktails that was going to that table i was told 'more are coming'. 10mins later i complained. By brunch time came to an end and after i complained we were offered a bottle of prosecco to extend the time and another round of cocktails- which we did recieve that time. I would never consider doing a bottomless brunch here again. I would potentially go to another pieminisyer for the pie, it really was delicious.

Unfortunately my experience here was awful. We waited 30 minutes for drinks and an hour for food. Multiple items were incorrect. There were few customers in the restaurant at the time, all of whom were complaining. Apparently the chef wasn’t in. Perhaps the restaurant should not have been open. The chicken, ham and leek pie was tasty, but not tasty enough for an hour wait.

Cancelled our order at the last minute

Ben was such a great serve the weekend I went very attentive and funny food was great nice and hot and would recommend the mango daiquiri overall great experience

Lovely location, food quality was great and amazing service from Jasmine - recommend to all!

Met a group of friends for my 30th birthday dinner at 8pm on Saturday 10th as heard good things about the food. Wish I had read the Google reviews before going as something is going wrong at this restaurant. While I waited to be seated two of my friends went to use the toilet, a member of staff on the bar with blonde curly hair and make up asked my friends very rudely what they were doing and they had to explain we had a booking and were going to eat but they wanted to use the toilet. It's 2024 we shouldn't be challenging people who want to use a toilet as not all conditions are visible, I used to work in a restaurant and would never prevent someone using a toilet. Toilets had no soap and are dirty/tired. We then sat down and waited ages to get served especially as there were only four other tables in the restaurant, two of which had already finished and the two staff were just stood at the bar. My guests asked if they should go to the bar to order as it was looking like it wasn't table service. The brunette waitress with braces took our order but was awkward, didn't know one of the drinks we had asked for wasn't served. It took over half an hour for pre prepared pies and sides. Pies were tasty sides were average. We thought the mash was missing to start with as was a small smear under the pies. I saw the food sat on pass but the waitress with braces kept talking to the lady with blonde curly hair and eating chips. Waitress with braces then started laughing as she nearly dropped a plate and then stood for a few minutes laughing with other waitress. Meant food was not very hot as had just been sat on side and was delivered very slowly one by one (no urgency). Had to ask for the bill wasn't offered to see a dessert menu. Waitress with blonde curly hair didn't say bye or even smile when we left.

Tried to come in out of the rain and the guy shouted in our faces that they were full and threw us out

Average pie, good environment and extremely slow service. Waited for 20 for my pie to arrive despite we are the only table with customer. I had to walk over to the counter to pay as the server "forgot" I asked for it. Horrible. It was around 3.30pm on a Fri today.

Ordered takeaway and collect - Food was well presented and enjoyable. Atmosphere in restaurant when collecting was laid back and comfortable.

The food was good, pie was nice. Beer was alright - a bit flat. But the service was non existent. Disappointing for a good venue. Also about half the pies were unavailable. They have a long shelf life and are made in the city, how can they run out?

Oh my, what a great find. Best pie ever!!! The parsnip and kale fritters were amazing too. Friendly staff.

Excellent all round. Fantastic pies, lots of filling. Had the Sunday lunch special with Yorkshire puddings, stuffing, mini toasties, swede and gravy. Good service. Will definitely visit again.

Pie was good, wasn't game changing or anything. I visited here after a friend wanted a pie so we decided for a Saturday night, when we arrived it was empty but within 20 mins it was full. The food was quick to come out, gravy was banging and the mash needed more butter and salt. Had a shortbread sundae for after however they run out of shortbread so i went without it which sucked. Well priced though.

Planned a trip to Bristol and The Pieminister was on my list. Showed up around 730 pm to a half full house and was told no service available... I asked if there was a waiting tim, as I had my mind set on some Pieminister.. but was told they were full up... Disappointing.

I rated the food 3 as we never got to try it! What we saw coming out around us looked delicious. From the moment we arrived the service was bad. We asked the lady serving us if we could have a window seat (mainly to keep our 2y.o old the way and distracted looking out window) "no" came the terse reply "those tables are reserved". 10 mins later someone arrived stating they hadn't booked and were seated at that table. Oh well, maybe a misunderstanding. Drinks were served quickly. However after that we sat there for over an hour waiting, watching tables come in after us, be served, eat their food and pay without any acknowledgement from the servers who must have noticed we'd been there for ages without food. When I asked the lady if we'd been forgotten she said "no we're just busy" no sorry, just rudeness. We had been forgotten as I saw them then hastily chuck the pies on. They promised itd be 3 mins. 10 mins later we asked for the bill for our drinks and left. Not so much as a sorry but a half hearted "your food is ready now" from the lady as we walked out the door. The young lad serving us was pleasant enough but the lady needs to seriously work on her customer service (of which she had none). Waste of over an hour and a pity as the food looked good.

Great lunch at Bristol's Pieminister in the City Centre. Hard to beat a good pie (plenty of gravy) and Pieminster do a good one.

Lovely tasty food, good portions, really good options, smashing cocktails from Cam and really friendly service from Brad and Ellie

Lovely! The pie I had was of a good size, the chips, although of a small cut & not the chunky type, were nicely done. Will be visiting again if we are in Bristol for shopping or boogie'ing!

Great place, I am gluten-free (intolerant, not just a pain). The service food and atmosphere were excellent. They have a ramp for wheelchair access, which is great as I am fully wheelchair dependent. So in short, if you are looking for something different, I highly recommend here.

Absolutely fab! Would recommend to everyone. Food was epic, very quick service from the lovely Celia. All staff were so friendly and nice, shout out to Joe and Fay! Will definitely be back!

Had a great experience at Pieminister! Great service from Celia, amazing drinks from Jay and tasty pies made by Faye!

The service and food were fantastic, Celia especially was really friendly and welcoming.

Lovely food, excellent service, really enjoyed the evening. Celia, Joe and Fay all fantastic. Would definitely come again.

Celia was super friendly and helpful! Joe served us up some bomb cocktails, and Faye’s cooking was delish

Pies were brilliant. Service by Issy was exceptional

Lovely food! Izzy was lovely, great drinks.

Izzy was really fun! Great pies! Impressive menu range for a vegetarian

Had Izzy as waiter 10/10. Amazing food, atmosphere and experience nothing left wanting.

Food was good, service was great!! Both Our servers were attentive, enthusiastic and new the products. Would recommend this outlet 100%

Always great food and friendly service but wise to book as we barely got a table and others were turned away.

Inattentive service, had to ask for anything you wanted like drinks. Sat with dirty plates on the table for 45 mins after finishing food. Service was polite when we did rarely get it. Food was ok, not any different to buying the pie and cooking yourself. Cocktails nothing special, wouldn't return.

Excellent place to discover local specialties

We thought we'll try it for the first time .we really enjoyed it we had moo blue and Kate and Sidney with mash and pies I had minted pies and gravey we had a side of onion rings aswell .we will definitely go back

Had such a lovely experience in Pieminister this evening, the staff were great. Cocktails were gorgeous! It was busy so great atmosphere, but didn't have to wait too long for our drinks or food. The pies were sublime, as usual! Wouldn't hesitate to come back. Jo, Cam & Jáchur really looked after us despite it being a very busy ❤️ & such good value for money.

Pies looked lovely I was disappointed that there wasn't much chicken in the chicken and mushroom pie. I loved the slaw.

Reasonably priced food well presented. Popular place. Service was slow 🐌 But overall a welcome find in Bristol Town centre .... after finding other restaurants were full.

Nice place. Good food. Gluten free for coeliacs

Probably the worst service I have ever received in a restaurant. Booked a table for 6 people for 3pm, and turned up at 2.40pm hoping to maybe have a drink before food. We're told to go away and come back later - even though the restaurant was half empty (and our table was free - just needed to be cleaned). Returned again at 3pm and they were confused why we were back - our table still had the same dirty plates and glasses on as 20mins earlier. Had to wait in the doorway for 10mins while they rushed to tidy a table. Once seated, then had to go up to the counter to ask about ordering drinks, as no one had come to us after 20mins of sitting down. After food was delivered - some of the pies were burnt and unable to eat the casing - had to request cutlery as well. Came to pay and had to ask to have the service charge removed - which was embarrassing considering the service we had been provided. I would understand if the restaurant had been really busy, however, there was only 3 or 4 tables seated in there and 5/6 members of staff just stood around the bar chatting. One staff member in particular with dreadlocks had a seriously bad attitude; slamming doors, throwing things down on tables, eye rolling at customers, and muttering under his breath about customers within earshot. Really disappointing considering we'd had Pieminister pies previously at the Raven Pub in Bath which were great. Would not recommend coming here. Awful.

Great food, great service, thanks to Izzy she’s a star!

Great place and staff, very friendly. Izzy was wonderful

This place get's five stars because after 17 years of working in hospo I have never seen anyone work as hard as the guy did tonight (17/02). He was the only floor staff working and managed to run food, run drinks, manage tables and run the front desk. Food was excellent too, was the venue and the service perfect? No, but the guy working tonight is a star. Many people (myself included) would have had a meltdown on a Friday night like that but he was professional and friendly to the end.

Great pies but service is very slow but would recommend

Great food and really great, friendly service from Joe!

Thank you to Joe for looking after us here, excellent friendly service with a smile! Had a wonderful time catching up with friends, good friends, good food, good times.

Had a 5:30 booking as we were in town to see Wicked at the Hippodrome at 7:30pm. We arrived on time, were seating and ordered within around 20 minutes, as that is how long it took for someone to approach our table after we were seated. We ordered simple drinks (a beer, a cider and a ginger beer mocktail) but our drinks did not arrive until 6:30 (no water was brought either). We asked where our food was at 6:50, and let them know that we had somewhere to be at 7:30, and they said it was just coming out. By 7:10 there was still no sign of it so we had to say we would pay for our drinks but we had to go. No apology or reason for the delay was given. Pies seemed to be sitting under the hot plate for 20-25 minutes. When we left the restaurant was full of people but no one actually had any food. Apart from when we ordered our drinks and food and were delivered our drinks, no staff came to check on us at all. The wait staff seemed very busy at all times and I’m sure this wasn’t their fault, but I don’t know what caused such a delay and why we weren’t told they would be such a delay as this.

Very disappointing. Arrived at 5:30 and ordered a bottle of cider and pie. At 6:30 the drink finally arrived which was just as well dehydration was setting in as we were not offered any water. At 7:00 we asked when our dinner was coming and were told we were next. 15 minutes later we left after paying for our drinks. No apology no offer of a discount for the almost 2 hours we had waited. As we left we failed to spot any one who actually had any food! If there was a kitchen problem they could have told people so we could go somewhere else to eat rather than sitting there ignored and unfed

Booked at 6pm for a pre-theatre dinner for 4. Our drinks were not served until 7pm, and food came at 7.10pm with a side missing. We had to scarf it down to make the 7.30pm curtain and did not enjoy it at all. The only discount we were offered was one free side of mash (because they'd forgotten to bring it and put it on the bill, so they didn't bother). The table next to us had exactly the same issue, but they got a 25% discount! We didn't argue about the bill because we had literally two minutes to get to the Hippodrome (the staff knew this). Absolutely appalling, worst service I've ever had in Bristol. Will not return.

Good location, food was great, and good value. Staff were unhappy and this came across as rude - to the point they didn’t want us there.

Very disappointed. We absolutely love Pie Minister and booked the Broad Quay restaurant as we were in town for the evening. While we were queuing up a family just leaving told us they had to wait 1 1/2 hours to be served and by the time we were met by the staff they said it would be at least an hour's wait. This was early Sunday evening, so not a particularly busy period. As I said, we love Pie Minister and have had lots of home deliveries and shop bought pies but this experience was seriously substandard.

Have previously had lovely food and service in this branch. Went after the dinner rush (around 20:30pm)this evening and found a half empty restaurant but was told by staff that they could not seat us (a party of 2) as there was only two people working and they needed to "clean up" despite the restaurant closing at 11pm. Not sure why a business would turn away trade when the restaurant is very quiet..... Proceeded to the Stokes Croft branch and was seated immediately with only one person servicing the entire restaurant and doing a fantastic job of it. Very different atmosphere to the Broadmead branch which I will not be returning to.

Amazing staff, Joe and Jàchur were the only staff on and they were brilliant. Great food and drinks. Recommend.

Lovely food. Joe and Jáchur worked very hard being the only staff members on shift. Food and drinks were brought out in a timely and friendly manner

Great restaurant, delicious food and great atmosphere. Our server Izzy was lovely and really helpful with my allergy.

We (a party of 7) arrived without a booking on a Saturday lunchtime and the waitress (Izzy) was able to fit us in. We all had different orders but nothing was a problem. All of our pies were tasty, hot and full of delicious ingredients. Izzy was extremely friendly and made us feel very welcome, she was attentive but not intrusive. Would thoroughly recommend it and look forward to returning on our next trip to Bristol

Great service from Izzy that was very enthusiastic and helpful. For a vegetarian there was lots of choice, good pricing and very filling.