The Swan in Wirral

Went for tea tonight and we were really disappointed with our meals. My husband ordered the curry and when it came the portion of curry in the bowl was none existent, and the rice was so dry he left most of it. I had the hunters chicken and it was so poor I could not cut the chicken and I left it. I won't be returning again it's the worst food we have had out in a long time.

Went in here for a quick bite and was not disappointed. Lovely fresh food

Visited for food before lunch...it was a little quiet which was fine.. bar staff very pleasant and helpful..looking forward to visiting again soon .

Poor. Went in at quarter to 8 to be told no more food. Very poor experience

Went here today at 4:15 we had 7 people in are party and unfortunately there was not any tables available for are party size, however a member of team took us to a table and said we could have this till 6:15. This was perfect we ordered are food through the app everything was out within 20mins and I have got to say presented great food quality taste was fantastic every meal was enjoyed by all are party. Clean plates went back to kitchen. Drinks were all lovely as well everything tasted perfect all nice and chilled and served in branded glasses. Thanks team swan all your team made us have a really enjoyable visit. Lovely food drink and team.

Staff very friendly food great service great

Great food and service great atmosphere very enjoyable day 😁😁😁

Pleasantly surprised,nice pub and nice atmosphere

Brilliant food for the price. One of the best sizzlers. Staff are always lovely

Thank you for catering for our family birthday meal on the evening of 17/10/2024. Bar, servers & food excellent.

great pub, but can you stop people from queuing up the ramp. Maybe put a sign up.

Smashing place, Nice pub, good food for a good price, go there a lot love the old faithful and chips lovely and tasty.

Just had a lovely time in the swan Had a lovely steak and chips Thanks to the staff for a great time

I went here yesterday to celebrate my husband and son's birthday and when booking a table, it was very clear over the phone the staff had no clue how to use the system. When we arrived, they wouldn’t take a sealed in the box cake off us due to cross contamination which to an extent I get, but this meant we couldn’t do the cake and candles which was very disappointing for a 6 year old. We then went to order the food and the lady at the counter who was on a laptop at the time possibly trying to figure out how to use it took our order but got it wrong three times, at one point walked away from us without saying anything to go into the kitchen to cancel directly with them. She then continued with the order and while I was ordering my husband put £5 into one of the machines and it swallowed the £5, I told her this and she didn't even address it until I said how does he get his money back. She advised that we would have to claim the money back through the engineer who she would have to call, and she couldn't give us the money back she did ask me for details but at that point I thought what was the point. When the meals came every plate that was brought out, we were told to be careful because the plates were hot even the child's meal. Firstly, why would you bring out a child's meal on a very hot plate surely that's health and safety, as for the rest of the meals being on hot plates that suggests one of two things for me either the plates have been sitting waiting to be served on a hot plate or the meals have been microwaved. Either way the food was not great quality at all one of us had gammon which comes with egg and the egg was not fully cooked. Overall, this was not a pleasurable experience on the food was poor quality; we didn’t complain to them but we were also not asked if everything was ok with the meals by anyone like you normally would. We also were missing items as they hand been put through correctly to the kitchen. Very disappointed.

Nice meet up place for locals. Quiz nights are popular. Friendly traditional pub. I have not eaten there.

Menu is now shocking , no alternative to chips. Picked chicken and rice .... ate the veg it came on. Staff wonderful as ever.

Me and my mum love it here, especially on a Wednesday for Bert’s bingo! All the staff are absolutely brilliant. Such great food and amazing atmosphere. Special mention to Elliot, Lesley and Rach for being the most amazing team! X

Good food better than similar pubs update September 2024 the portions are small so left hungry .shame ! Few extra chip would help .

Great service, great food and at a reasonable price. Called in for a beer and a meal, served by a delightful young lady at the bar (sorry didn't catch her name). Took our drinks, ordered food and sat down. After a short wait our meals arrived, really well cooked and presented. Will definately be back.

Went to watch live music, had a fabulous night

Great staff , tasty food , wide range of drinks. Entertainment on every Friday great for weekend drinks.

Took the family for a meal on the 40% off week it was amazing all meals came out fresh and hot , despite the capacity of the pub there was still full menu on , we will all be back again ! , also great drinks range spirits , soft and hot drinks , lovely staff very hard working and polite

Great staff and wonderful value for money, something for everyone and good atmosphere! Keep up the good work never disappoints!

Been going to The Swan from aged 18,61 now and still love it,Gardens great when weather nice

The service was fantastic, meals were great and there wasn't too long to wait. Went in on a Friday, the band they had was brilliant. I'd definitely recommend it to others

Pop in for a quick meal. Bar staff friendly, The atmosphere was ok for a Monday afternoon. Ordered the sirloin steak n chips. Food arrived in good time, tasty enough but my one complaint is that the steak was tiny. Chips and sides were good. The place was clean and the staff were busy cleaning tables. I would go back, just a shame that my steak was so tiny.

Be careful of you order 2 meals for £11-79 as we ordered fish and chips and scampi and chips,but the scampi and a few other things are not included in the deal,yet they are under the items for 2 for 11-79, a bit of false advertising I think tut tut 👎the food was lovely pity about the miserable staff,they need to be a bit more enthusiastic if they don't enjoy hospitality then leave

Food and service consistently excellent 👌

Beautiful food, staff was lovely all round great visit

Went for nice meal and a drink

Delicious food and atmosphere. Ideal for a family birthday. Friendly staff. Good delivered promptly. We are regulars here for special meals.

Tasty food! Ordered the Gobi Dhansak so delicious, blended vegetables also red peppers and cauliflower combined with chickpeas and lentils with a delicious curry sauce, fresh perfectly cooked rice with a side of naan bread , nicest curry I have had I a while!

Nice food and quick service also many offers available.nice beers.easy parking.new menu.sorted.reccomended.

First time at the Swan impressed 👌.

Consistently poor food, staff surly and stand offish, and the queue down the middle is horrible

Our local so I'm biased, food is usually great, sometimes have not brilliant but never bad. Service was quick even though busy,.. Not happy today, coffee has changed, I know it's a pub and I'm moaning about coffee, but it's just not nice.

Took my grandchildren for a meal today, food has really I.proved from last time we were there, Staff very helpful eventhough it was busy, couldn't do enough for me. Meals were great , both the grandchildren and I really enjoyed the meals.

The food was lovely . It is hit and miss but mostly standard. Staff prefer regular customers .

Lovely food. Relaxed atmosphere and staff do a fantastic job.

Always a great meal here Good value for money, staff happy and helpful.

One word............. Awesome You can tell that Steve runs a tight ship and leads from the front. He is a true leader

The place was heaving and buzzing with a great atmosphere and wonderful team. Led by Steve the management style flows down to the rest of the team and it shows. Great management and leadership. Leading from the front and I thoroughly enjoyed my visit

If you don’t fancy big meals the swan has a good variety of light bites , I got hunters fries and chicken wings served with bbq sauce. Very tasty . They also do kebab and spicy fries ,just the right protons plus nice presentation. Lovely staff ,nice atmosphere and there’s a wide selection of drinks , always a good deal on cocktails also serve madri now.

We hadn't been the swan for quite a while, so we thought we would give it a go. We went out for tea early. There weren't many people in the pub so we got to sit where we wanted. We both chose burgers, my burger was so hard & over cooked, I got no salad with my tea, we had to ask for it. The salad came out quickly & we got an apology off a member of staff. I don't think we will be rushing back.

Great for live music and value drinks! Didn't have food but very busy so will be back for some grub soon. Fantastic staff who made us feel so welcome

Tried Breakfast on the weekend. Excellent value for under £6 for a breakfast. Also had kids option too. Freshly cooked, good quality sausage, heinz beans. The full works with free tea and coffee refills after purchasing a hot drink plus free additional toast if you are super hungry. Jack and Steve looked after us all!!! Would recommend.

Good choice of beers including Madri, Peroni and San Miguel plus Brewdog IPA on tap. Sat in the garden with the dog. Tv and Music outside. Didnt try the food but very busy so that can only be good sign and just nice to see a pub ticking over so well.

A massive thank you to the manager for getting some of the salad dressing to take home for my wife, best food and the best staff here

Lovely pub staff are nice but service of food was not good taken food to wrong table then bringing food to us didn't ask how the food was and then done the same thing with desserts taken to the wrong table again and left the table dirty didn't take plates for ages and when they did take plates left one and it was over half hour after still there the food Stake was under cooked and the lasagne was over cooked will still go for a drink but I don't think that I will have food again

Staff efficient and pleasant. Great beer garden, but marred slightly by kids being left to run riot. Little if any parental control, climbing on the tables etc. It isn't designed as a kiddies play park but that's what it felt like. Even had to stop 2 5/6 yo kids going out the front gate onto Woodchurch Rd. Didn't eat.

Bloody awful food...very disapointing night...couldnt get a dessert as kitchen closed...no one warned us it was closing. Should have been an enjoyable 80th birthday celebration with a joint 18th birthday but the 18 yr old had to go by 9 as its 4 days to her birthday even though she was with her mum and no one under 40 in the rest of the group. Its the first time we havent had a good time (and we have had quite a few nights in there as we are a darts team and celebrate All our special birthdays in the swan)..even the noise from the kareoke was a let down....think we will be changing our venue from now on ...

When arrived went bar told mature lady my birthday. No happiness expressed. Struggled ordering on app had to go to bar. Felt no fuss made even though told birthday celebration. Food cooked well and tasty. We brought a cake brought to table had to ask for serviettes. Still nothing from staff to make atmosphere happier. Asked for a table which had disabled people on we were at the top of pub! Toilet at bottom. My mum has a walker.

Very abrupt lady served us slammed our food on table this is the 3rd time she has done this during our visit did want to spk to manager but pub was very busy .

Visited Saturday for drinks in the garden, used the app. Was super speedy service, with a smile too! Didn't have any food but what pasted us looked delicious!

Really good night at the swan enjoyed by all

Went to this pub tonight and the barmaid start to serve her friend before me tho I had been waiting and should of been next. I tapped my walking stick on the pump to say I was next. Only to hear her say I could wait and she would serve me. After I was told I wouldn't be served Its the last time as a disabled customer I will send any money in the pub. New staff not helpful at all!!!

Had a lovely meal here. Served nice and hot .Staff were lovely, food was delicious and it was a friendly atmosphere, so much so we are going back this evening. This will be my 3rd visit now in 3 weeks. Thankyou

Great pub food great value brilliant garden area would definitely recommend

Great food, staff and atmosphere

Deeply disappointed with this pub! Out with friends and family,only two meals edible! My meal was swimming in water,I asked a member of staff to change it he took it away (never came back)then my mums fish was raw so asked the Same member of staff to take it away .His attitude was couldn’t care less.Asked for manager twice he left without coming to us!We eventually got a refund.Went home hungry and angry so won’t be returning and certainly won’t recommend.

Good place for a drink. Had a good band on canny sound i think they were called. The staff were great as well very polite and great fast service. Highly recommend

Great local pub, food is great and staff make u feel very welcome

Nestled in the heart of Prenton, The Swan is an absolute gem that promises a delightful dining experience. From the moment you step through its doors, you're enveloped in an atmosphere of warmth and sophistication. The ambiance is nothing short of charming, with its elegant decor and welcoming ambiance. Whether you're seeking a romantic dinner for two or a cozy gathering with friends and family, The Swan caters to every occasion with finesse. Now, let's talk about the food. The menu is a masterpiece, offering a tantalizing array of dishes that celebrate the best of British cuisine. From succulent steaks to fresh seafood and indulgent desserts, each dish is expertly crafted using high-quality ingredients that tantalize the taste buds and leave you craving for more. The service deserves special mention, as the staff at The Swan go above and beyond to ensure that every guest feels pampered and attended to. Their attention to detail and friendly demeanor elevate the dining experience to new heights, making you feel like a cherished guest in their own home. And let's not forget about the drinks! The bar boasts an impressive selection of wines, spirits, and cocktails, perfect for pairing with your meal or enjoying on their own. In conclusion, The Swan in Prenton is a true culinary haven that surpasses expectations on every level. Whether you're a local resident or just passing through, a visit to The Swan is an absolute must for anyone who appreciates good food, impeccable service, and a welcoming atmosphere.

Been visiting the swan on a weekly basis for many years, mostly for a mid week evening meal with my wife and three children, very family friendly and excellent value for money, food is good, especially the burgers, and you'll struggle to find a better pint. Be back next week. 5*

Service by Elliott absolutely amazing he was so efficient polite and friendly. What a real credit this young lad is to the company. He didn't stop asking every one was everyone OK and was the meal .A massive Well done Elliott your simply the very and mean the very very best xxx

ordered chicken pie pretty crap for atenner.same can be said about the other chiken meal .wont be rushing back.service was ok .place itself pretty tidy.cant say we will go back.

5/5 new menu !! … seen there was a new menu I ordered the side of topped kebab fries to go with my pint , oh wow spoilt for choice over the new menu! Topped kebab fries was presented colourful and tasted delicious!! Can’t wait to return to try the main meals!! A lot of variety to pick from!

We love visiting the swan most of the staff are very polite but there was one girl that served us with are food but was not very polite didn't smile one bit and wen she brought food we said thank you and there was no reply like your welcome and she made us feel.like it was an effort

Unless your going here just for a drink and you are a local then I wouldn't bother. Staff are rude and don't even have basic manners. Food cold and not as described but what do you expect for a cheap place to eat. Minging toilets as always

I only go to watch the match with my old mate

We've been here a couple of times recently. The food and service has been great 👍

Lovely staff and well trained, great food, fabulous time all round. Including R. A bingo caller!

Lovely pub,good food, great friendly staff,clean,wide choice of drinks, great pub to watch the football and other sports,quiz and bingo night,good atmosphere, friendly customers, just a great pub,go and enjoy, you won't be disappointed.

Great service. Vert friendly staff . Went in with a voucher we got as a present, and the man explained all of our options we could have . Easy to use and the food was amazing. We had mushrooms and boneless chicken as starters and Chinese pork belly sizzler and chicken sizzler .

The Swans food was good at one time, but on this occasion, it was probably the worst food ive put in my mouth, I ordered a burger and jesus, talk about dry and burnt, the chips must have been flash cooked not even warm, even my 7 year old said his food was awful, total waste of time and money going to a place that seems to have gone down in standards, last time I will go in there, shocking.

Lovely 3 courses for £52. All fresh food and plenty of it. All bable service and we had our table all afternoon so we were not rushed in the slightest. Staff were amazing! We have already booked again for next year so that says it all.

Great local , warm and welcoming. Lovely staff always happy to help. Variety of drinks to pick from. I love visiting on and Wednesday and Thursday with the bingo and quiz great atmosphere. I ordered the chicken platter which was well presented and tasted delicious, great service from the staff. Great for families too, would definitely recommend

The staff are amazing do anything for you couldn't fault them happy new year guys

Speedy service and welcoming staff, with a great atmosphere for watching the football will definitely visit again

Terrible experience for a family venue. My polite teenagers not allowed to enjoy their family meals after 9pm after our family spending over £70 . Manageress in charge insisting we leave and having to wait for taxis in the cold while watching people vomit over the doorway! Just because it's 9pm ! Happy to take our money right up untill then. Will never return!

Nice staff.👍 So the stars are for them. Food not great. For me the Jerk chicken was chewy & had a horrible bitter taste. Decent chips though.

Came here for lunch today fantastic service from bar staff to waiting on staff highly recomend a visit here

Ordered food from here and it arrived freezing cold. When contacted to sort out the issue I was offered half my money back even know none of the food was eat. There'd no way it'd get that cold from being in the delivery drivers car from there to where I live. They'd left it sitting in the resteraunt once it was cooked, it was like it had been cooked then placed in a fridge. Ridiculous, worst service I've ever paid for.

Great place for a bite to eat and a beer or 12. Good prices, excellent food, Friendly staff

The only downside of the visit was kids running around being a bit load, otherwise the service and my food was lovely, my brother's wasn't so nice, too much grizzle, he couldn't cut through it and it must of made up a 3rd of the steaks weight.

Staff here are very polite , no complaints, customer service is definitely on par 😊

Waitress service excellent. Bar staff unfortunate attitude

Great value breakfast, filled me up for the day !!

Great pub, great atmosphere, friendly staff

Couldnt fault the atmosphere and the friendliness of the staff. Unfortunately the food was a let down

Great boozer for food and drinks. Does exactly what it says on the tin and has fast become one of our faves.

Great location, friendly staff, has a really nice vibe to the pub also which is great to see! Ideal location aswell to Birkenhead one way or the motorway! Spacious inside and out!

Food ok but needs more pasta dishes, pie options and pizza. Queuing in a line up a busy slope not good. This is a health and safety issue as staff and public struggle getting by people with drinks and hot food in hand. You should have seperate till when ordering food. As a local looking for just a drink you can queue for ages.

Nice friendly atmosphere shout out to jack barman for the fab service

Friendly atmosphere friendly staff good service good food shout out to jack bar staff for being so accommodating.

Attended on Sunday afternoon for lunch with friends we received a warm welcome from the staff and shown to our table which was a nice added touch that we didn’t expect… we ordered our drinks via the app and they came to our table the cocktails on the two for £8.50 looked amazing very well presented and tasted fantastic… when our food arrived the skillets were sizzling and set the fire alarms off which the staff assured everyone was normal… an all round great visit!

Lovely food great pub very friendly helpful staff would recommend give it a try. Really good pint of Carling

Went on a Saturday evening. Decided on steak which were cooked to perfection. Drinks were a bargain too. Great place to watch football as they have TV's everywhere. Karaoke DJ was just setting up but we couldn't stay.

Came here on a date. Nice atmosphere football on TV, few tables reserved but nice window booths and garden area. Cleanliness is not an issue. Staff respectful and fast service. Nicer than your average weatherspoons. The food was okay, nothing special we enjoyed it (pictures included), hence 3 stars.

I went to the Swan with my friends for some dinner and drinks. Atmosphere was great, staff very friendly and my food was lovely. Great selection of meals and some fab cocktails! Will definitely return!!