Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 1190 in 1330 in Cheshire West and Chester
Nº 272 of 298 Other cuisines in Cheshire West and Chester
Opinions
Best pub in the port live love laugh it I would deffo go again because it is just so good the owners are so nice and kind x
Keira H . 2023-05-13
MORE AT TripAdvisor
not even one star. Thursday 4th sept ........ was at the straw hat playing poker and landlord took offence and started shouting at me because am on a diet and just drinking water shouting at me you dont even spend any money in here, I am also disabled and park in rear carpark as to you my wheelchair it would be to cramped with all the poker players. so I park at rear and get in on my sticks and because the landlord Craig was in a bad mood he locked the rear exit and I said way to look after your disabled customers ????????. his reply was ARE YOU IN A WHEELCHAIR . I SAID YES IAM A WHEELCHAIR USER BUT GOT IN ON MY CRTCHES AS I CAN ONLY MANAGE A VERY SHORT DISTANCE . HE WOULD NOT OPEN FOR ME AND MADE ME GO ALL THE WAY ROUND WHICH IS A LOT MORE THAT I CAN MANAGE oops caps .cause a very very bad night for me . I dont know my self but others put it down to him having a second job delivering parcels the bad mood that is . so if you feel like drinking soft drinks or water you won't be welcome at the straw hat . the place need updating and a good cleaning too the toilets was filthy and the back room looked like the hover had given up . but most of all Craig if you dont like your job or people drinking soft drinks for health reasons get a job that suits your first job and not working with people . flagpole painter or something like that . draw hat one star and thats only because the barmaids are lovey and polite
Adrian Shone . 2022-11-05
MORE AT TripAdvisor
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353 Opinions
The food is nice, and there is a good selection, but the venue gets busy, and tables get taken quickly. But it's the service that lets it down. You have to order your meals in 3 different places if your family wants different things to eat, which means queuing in 3 different places. Why not have somewhere at the front with touch screens to order the meals? Then, just have collection points to pick the meals up using screens with numbers on it. This would save time and space as well as reduce the need to have 3 people at tills at 3 locations.
2284 Opinions
Me and my partner stayed over the bank holiday weekend and visited Chester zoo great location as it’s only 10 mins down the road. The rooms are simple but clean, modern and had everything we needed for an overnight stay. Check in was nice and easy, Louise was more than happy to help both with check in, taking our order and delivering our food and checking we had everything we needed. All the staff working were and sit happy to be there unlike some GK pubs I have been too. The pub was clean and a generally nice calm environment. Overall 10/10
119 Opinions
i always come here with my friends and lewis behind the till is the best! 10/10 💕💕💕
65 Opinions
Much of the food is very nice however £4.10 for a bacon bap which I would say is worth about £1.80 is ridiculous. everything else is nice and the staff are very nice.