The Sportsman in Reigate and Banstead

Lovely place stop for a beer or food after a good walk. Friendly staff and helpful service with a smile what else can you ask for after a an enjoyable walk

Beware the strict parking rules! We didn't notice the signs & failed to register. We provided proof of purchase & this was accepted - but this still resulted in a 'customer 1st time offender' reduced fine of £20, which we understand would also have applied if we had mis-keyed the reg. In the past I have forgotten & probably also mis-keyed at Lydl, but have never been fined, as they are just protecting their car park for customers - not trying to get extra revenue from them. In the past we have parked at the Sportsman to walk and then eat, this could easily go over the 2 hour max. So we will not be using this pub again as the risk of a £50 fine for a typing or timekeeping slip are not worth it for us.

Lovely local with open fires good food and great beer

Overpriced beer, ordered an IPA 3.4%. receipt said IPA pint 4.1%, £6.00. When queried the bill was told can't be bothered with different prices, They're all £6. Fair enough there'll be an extra space now at the bar.

Under staffed unfortunately. Was very busy being bank holiday. Got a refund on food.

Had a delicious roast dinner at The Sportsman’s Pub in Tadworth—lovely food and even lovelier staff! Perfect spot for dog walking and good vibes

Lovely little pub. Friendly bar staff. Haven't been for about 5 years.It was busy the day we visited and the food took a while for our party of 6. Very dog friendly.

Food was over priced and service even worse-47£ for two burgers and two soft drinks. Waitress was rude- when she brought our food out, I asked for cutlery and ketchup. She told me to get it from inside to my disappointment. When collecting the cutlery, I could hear her complaining about my annoyance to her coworkers. Dog friendly.

Nice pub Friendly staff Shame tables not on the green opposite now. Nice setting in the Country. Good for walkers and horse riders

Thanks for NOT cancelling the parking fine as promised by a staff member!

Avoid unless you like free not parking tickets £100 a chuck

Felt sorry for them as short staffed, but they did a great job

Great friendly pub with great food Staff were fantastic Have to go again Thanks guys

The worst service and food. We had a family celebration meal for a group of just under 10 people and went for a Sunday evening roast. We pre booked nearly 2 weeks before going, to give the team time to accommodate. We had already chosen our roast options before arriving to help the kitchen with the busy Sunday period and we had one person not having a roast. Once half of the party had arrived the team were already pushing for the remaining food order and were wanting to know what the order was for the one person not getting a roast. This then proceeded to three members of staff wanting an answer whilst shouting across the bar. Once the remaining guests turned up, the staff were again pushing for the orders. We had ordered pigs in blankets and stuffing for the table to share alongside the roasts. When the food came out it was disgusting. The meat was cold, vegetables had come out the microwave, the pigs in blankets were still frozen and the stuffing was like eating dog food. The roasts were over £20 a head and you got 2 potatoes a tiny amount of meat and inedible vegetables. Whilst already nearly waiting over an hour for our meals. One of the people in our group only got their meal once everyone else had finished theirs. (Not that they were missing out on much) There was no organisation with the staff team and no apology given. Whilst this was happening the team were apologising to other tables because food had been dropped on the floor and there was no more desserts. The overall experience was very disappointing and I would not recommend. If you want a Sunday Roast don’t bother getting it from this dump unless you enjoy frozen food still frozen and slop on a plate.

We found this lovely pub on a dog 🐕 walk we didn't have any food just drinks and it was such a friendly atmosphere in there, we will definitely do that dog walk again soon,and we spoke about you guys on my riegate hill review too 😀👌

We went to the coffee bar in the garden. Had a coffee and a bacon roll. Service was good and the food tasty. Went around 11am in a Tuesday.

A really beautiful quaint pub, situated in the heart of surreys beautiful countryside. A real family pub, something for everyone, dogs, horses, hungry and thirsty punters. Great food and service. Lisa the manager is very hospitable, sociable and friendly. Well worth a visit if you haven’t been.

Food excellent nice and hot .Staff friendly and helpfull

A treat at the end of a cross country walk from Kingswood

Excellent service with a warm welcoming smile The roast is lovely The drinks are proper and served in the proper glasses Absolutely great

We have been a number of time tor lunch and always been happy. Not sure what happened today We were there at 12.30 so no way should they have sold out of food but we were immediately advised no beef pie (on special menu) no fish and chips and no chicken burger. This left little on the menu we fancied. Two of us had burger. One was burnt and the other was cold. Two others had ham and eggs and they must have been running out of ham as very meagre portion. The chips were also undercooked. On the whole a very disappointing meal and we will not be rushing back. Shame as in the past had good meals On the Plus side very good customer service from the staff

Had a great afternoon, staff and food were fantastic, can’t recommend it highly enough, first clas operation

This out of the way pub has amazing food, we had the pie and the ribs, great staff really friendly pub. Lovely to sit outside. Beer is good too. What more could you need.

Came here for lunch where I had a tuna ciabatta. Service was very pleasant and the food was delicious. Also used the coffee shop outside in the sunshine. A lovely pub and I will return!

The sportsman’s used to be wonderful friendly local pub, but I hasten to say over the last year or so has turned into something slightly above its station when it comes pricing what it has to offer, which is basically frozen food with plastic sauce sachets. If they concentrated on creating warm customer service and serving good homemade food (it used to) than skimming locals to park their car they might survive the coming year or so. Won’t be returning.

The staff is fantastic—friendly, attentive, and always ready to recommend the perfect pint. The atmosphere was spot on: cheerful singing, laughter, and that welcoming vibe that makes you want to stay. Special mention for the fish & chips—crispy and delicious—and the shot that perfectly wrapped up the night. A place I’ll definitely be coming back to! 🍻

Great hospitality - great time when French and British sing together 👌🍻

Been here a few times, and never been disappointed. I’ve popped in when passing by on a walk and a bike ride, and I’ve always been served something cold and fizzy efficiently with a smile. I’ve never eaten here but other people’s food looks nice. If you’re looking for a slightly quirky pub with plenty of outdoor seating in the ‘middle of nowhere’ surrounded by great places to walk, this is a great place.

Unfortunately we waited 75 minutes for our food. I'm sure this was a one-off but I can only say as I found it. The situation was dealt with effectively by the manager who was very apologetic and discounted the cost which helped to an extent. Roasts seemed overly expensive but other items were much more reasonable.

There is nothing to complain about. The workers are helpful and funny. The service is extremely quick, I ordered a burger and chips and received it in 5 minutes. There is plenty of seating inside and outside (dogs and children are allowed in both).

Make sure you book, it's always packed for a reason at peak times.

We booked The Sportsman for a family birthday lunch in between Christmas and the New Year. Despite us being a group of 12 and the pub being very busy, Lisa and her team couldn’t have been more helpful in making sure that the party went well. The pub itself is warm and cosy and in a great location for a pre pub walk. I would definitely recommend The Sportsman to anyone looking for a perfect country pub.

Great pub tucked away , a favorite with dog walkers, horse riders, and ramblers.There is a car chargeable car park but you get a ticket from the pub if you eat/drink. Gets very busy in the summer so choose your times.

Went for a drink after walking the dogs. Good selection of beers and crisps and rapid, friendly service.

We were fortunate to be invited to the over 70 xmas lunch . What a lovely lunch they delivered with no expence spared. We even had beautiful xmas gifts . The staff were amazing along with the support of the local residents group . I haven't been here for several years but will be sure to lunch there soon . It really is the most beautiful location . All big thank you to you all for making this such a special day Shona & Lionel Pym& Jean &John Meade

I have never written a bad review in my life, but I feel this was necessary to warn others. I took my husband here for a birthday lunch with lots of my closest friends. Two servers were lovely, however the older gentleman who served us made some outwardly homophobic comments. Even stooping to saying "Don't worry, you don't look like one of those", to one of our friends, and mocking a fellow customer for "having a grey handbag". The confidence this server felt to say this to customers was nothing short of astounding and made us all feel extremely uncomfortable every time he was in the area. This is 100% completely unacceptable behaviour. Having chosen a pub to bring my friends from out of town to which I have been to and enjoyed multiple times, I left feeling incredibly upset that I had put them through this. Upon leaving I mentioned the comments to a female server, who also seemed mortified. At the end of it all, my husband's birthday lunch was left completely ruined as I spent the entire meal trying to play happy and distract everyone and myself from the awkward environment. It would be great to receive a reply on what owners intend to do about the situation. We visited on the 8th December in early afternoon.

Had a wonderful Sunday Roast here yesterday. The food was great, the staff were friendly and could not do enough for you.

The sportsman has had the same menu for at least 2 years,it’s beggars belief and it’s the old chefs menu. They really don’t know what there doing in that place. The roast dinner,I wouldn’t serve that to a dog. There only and main concern in that place is the locals who only drink,don’t upset them or your won’t have a business at all. But if you’re into a bit of swinging that’s your place,locals are up for anything including the owner.

Great staff, lovely food. Will definitely be back

Popped in when passing, hadn't been for a while. Couldn't stay for the quiz but still a nice pub. I presume it's very popular with dog walkers

Went to this pub recently for Sunday lunch. I'm not big on roast dinners but have to say this was the best roast I've had in ages. Yes, it's quite expensive but if you enjoy it as much as I did then then it's worth it. Ample parking in the car park and good service.

Great location, good atmosphere, friendly and helpful staff, average to terrible food for the price. Would return for a drink but definitely not for a meal.

Had the function room for a 90th celebration. Food was tasty, slight delay on one dish but nothing too serious. Parking good and overall reasonably priced. A bit off the beaten track and near to some lovely walks so worth a visit for an afternoon. Dog friendly which was a big plus for us.

We were here for a 90th birthday party. The chicken katsu Curry and sea food linguini was delicious, we would return just for these dishes.

Has changed a lot over the years and not for the better. £12 for a large glass of house wine! Ridiculous

We just had a large family birthday lunch including kids and dogs at The Sportsman which was a resounding success. Whilst not a private room as such, we were able to have a large curtained off area to ourselves which worked very well. Unsurprisingly we had followed reviews of the food so came prepared to be critical, however the food - which was pre-ordered due to the numbers - was perfect in all respects with Lisa and her staff working hard to ensure the lunch was a success. We have no hesitation in recommending others to use the pub as we did. Should we dig deep to find a negative, whilst a pub cannot be all things to everyone, for a lot of people these days coffee is a lifestyle and they expect a greater choice than instant or filter.

Brilliant starf and dog friendly 👏

A lovely location for dog walking and the pub is very dog orientated. We stopped for a quick drink on the terrace to enjoy the late afternoon sunshine. The terrace was set up with cushions and blankets, which was very welcoming. However, a pint of beer and a large white wine cost us £19.60 making this pub more expensive than any other local pub we've tried recently. In fact, it cost more than the equivalent round of drinks in Covent Garden.

A homely pub with roaring fire. Whilst the chef had gone home, a lady kindly jumped in and cooked us ham, egg and chips - which was delicious. Service and kindness like that needs rewarding!

Have used this pub on many occasions and always enjoy the remote location. Unfortunately the once cosy pub has lost its charm, the service is slow… very slow. The food was disappointing, the bar service slow. it seemed more important to have a conversation amongst themselves than serve… And let’s not forget the car park, if you don’t register your car you are kindly reminded with a heavy fine 2 weeks later…. But no mention of having to register your car when you are being served….. Disappointing, a once nice pub is being run down… it doesn’t have passing trade, most are walkers and cyclists… and you need to know this pub exists… an expensive meal and drink.

A gem tucked away in the Surrey countryside. The pub is very dog-friendly, with lots of individual water bowls staggered around the huge beer garden. The staff were all really pleasant and helpful, and there is quite a bit of parking on site. Parking is validated for customers. The food was on par with a Wetherspoons, but nowt wrong with that.

Like the previous post I’ve just been fined for using the car park. I’ve been so many times before to this pub and never had a problem. The sign is badly worded as is suggests that only walkers need to pay or maybe something has changed. I was in the beer garden with my family spending money and still got fined. I’m not happy and won’t be returning. This has never happened before so don’t know why I’ve been fined now.

Will never return due to the £100 parking fine I received when I visited. My partner and I completely missed any signage relating to a need to register. As others have said, you just don't expect to have to pay/register to use a pub car park and therefore did not check for signs. My advice to management is to stop this practice and just put a sign up saying it is for the use of customers only.

Great spot for food and drink after a bike ride.

Good service very friendly and great meal .

A fantastic pub with great friendly staff that are always more than welcoming. Being from around the area it is hands down the best pub in the area and further a field pubs like this are very very few and inbetween with great drinks fantastic pint of Guinness and the food is absolutely outstanding, the beef chilli nachos and chicken burger are nothing short of outstanding🙌 nothing better than a lovely walk down the woods and back in for a refreshment and food after perfect way to top off a nice dog walk. Lovely big seating area out front and in the beer garden. Extremely dog friendly and unlike most pubs if you want to treat your pooch just ask at the bar and they will do freshly cooked sausages no hesitation at all. Definitely a great all year around pub that’s open 7days a week keep up the good work guys 🙌

Great pub . So friendly and accommodating . Lisa and Lisa are so lovely and never to busy for a chat . We just can’t stop coming here . Food is superb . Excellent roasts lots of veggies.

This is our local pub. Lovely location, lovely staff and fantastic atmosphere. I would recommend this place to everyone.

Wonderful Sunday lunch sitting in the garden.

After frequenting this pub for the last 28 years, as is our local,today we have received a letter from a debt recovery company, demanding £170 for parking in January 2024, and it is now August 2024.After phoning the parking company number online, to be told that is the incorrect department, and no phone number to discuss complaint with. Also phoned the debt recovery company to be told, to pay, even though the first and only letter received was 6 months after the date on the letter. We were also in the restaurant car park, and have a receipt for food and drinks! Sorry to say that we will not be returning!

Lovely Sunday lunch after walking the dogs everything cooked to perfection friendly staff and amazing surroundings, we’ll definitely be back

Headed to this pub/restaurant as it was a family memory heading here after work. Either the staff or management has changed as it was nothing to what I remembered it was. First off, the parking situation is really dangerous and unsafe. It's a tight blind corner into the parking lot which you have to walk round to get to the front of the pub, our dog nearly got ran over due to someone driving round (not fast but due to how tight it was they nearly hit us/our dog) The pub itself looked dark, sad and grungy. Not what I remembered it to be. The staff seemed like they didn't want to be there, the lady who served us asked us to repeat our order 4 times (the pub was quiet and almost empty) which I found a bit embarrassing, either she was new or don't know what she was doing. The food was nothing to write home about, the gammon was cold and stringy, the chips had black bits all over them (poor quality potatoes), I can't comment on family members food however they said they weren't very impressed. The foods were a bit expensive for what we received and the drinks were very low quality. We ordered a coke and it was just wishy washy, when the server tried it they said there was nearly no syrup in there, and she said "sorry" and walked away, no refund, no new drink or anything, left a sour taste in our mouth. Would not recommend eating here and would encourage trying somewhere else.

My friend and I visited the Sportmans pub for the first time recently. On first impression it was well presented along with the staff being very welcoming and attentive. We both ordered the roast chicken and when it came out, I must admit for the price you pay, we were very disappointed. When speaking with the staff, it was apparent concerns about the roast’s portions had been a frequent issue raised by customers. The staff were apologetic but considering this might be a frequent complaint, perhaps it should be reviewed to aid customers satisfaction.

This is a pub I've known for 40+ years and when visited has always been pretty good. Staff on this occasion were very friendly and helpful but fear the food was a major disappointment. At nearly £20 for a salad we were expecting something a bit special. The Orange and Goats Cheese was not. No frisee lettuce, barely noticeable orange and the goats cheese was just a few tiny pellets. In fact it peppers and onions predominated the dish. I would be lying if the mustard dressing had much flavour either. A real shame and this dish needs a lot of attention.

Fantastic little pub in great location. Staff were very polite and helpful, food was lovely and very reasonably priced and there was a fantastic atmosphere around the pub. Would definitely recommend and will certainly be back again

We went to the sportsman at the weekend and it is one of the most relaxing dog friendly pub I have been too. The staff were very helpful and the food was amazing too. Thank you to all the staff and we will be back again soon

We visited the Sportsman this weekend, such a lovely countryside Pub, with beautiful nature and a nice garden! The staff were very friendly and provided great service. The place was charming and peaceful, making for a wonderful experience for a weekend away from busy London city!

Tucked away down a dead end country lane, The Sportsman backs heathland and is historic with with structure. Well kept gardens, restaurant and beer....those are my priorities for a good pub with grub

I used to come to this pub regularly but this was my first visit in 5 years, since moving house. It’s a beautiful pub, great location, perfect if you have a dog. I went with my husband and we met friends there. The food though was not up to the standard it has been previously. I ordered slow cooked ribs. You’d think being slow cooked the meat would fall off the bone, but they were tough and chewy. Nor did they come with chips. I think they were supposed to but instead I got salad. Who the hell wants salad with ribs? I ordered apple crumble for desert. It was tasteless. The apples were obviously not the best and there was no hint of cloves or cinnamon. Overall disappointing on the food choices, for me anyway.

The lovely little country pub is an absolute delight! Lovely staff large garden and dog friendly. My family and I have been visiting this pub for the past 6 years and have never had an issues. After reading the 2 bad recent reviews left on here I would like to say that I was sat at the table next to the bar when the customers were extremely rude to the “manageress” (she was actually the owner). To the point the lovely lady customer called her a b*itch and told her to wipe the smug look off her face, but much for a meal not arriving. The landlady was nothing but polite & pleasant. Please don’t believe all you read, the pub is lovely along with the staff, shame some customers don’t carry themselves in the same manner.

Very disappointing! Shame as its usually good, but not today. Could list the problems we had with the food and service, but suffice to say we won't be recommending this anymore. To add to my previous review from a previous visit. We gave The Sportsman another chance today. Unfortunately it was far worse than last time. Waited a long time at the bar to be served drinks. Finally gave the order to a young barmaid, then she disappeared. A considerable time later when she reappeared i asked her "What is happening with our drink order"? Seems not only is she not allowed to serve drinks but also forgot to pass it on to someone else who can serve. Then we ordered our food (for 4 people) went outside to wait. Eventually 3 out of 4 meals arrived (no cutlery or instructions that we need to collect it ourselves) It was apparent the 4th meal was not going to arrive . Asked a waitress about the missing meal, she said she'd check for us, but she didnt come back. Eventually we went in to check ourselves. The order had registered on the pub pc. Just not put through for delivery. Manageress so rude and blamed it on that we had booked a table for inside but had changed to sitting outside. Seriously???? It was a very disappointing experience and we won't be giving them a third chance. Got a refund for the elusive meal and was glad to leave.

Beautiful surroundings to take your dogs for a walk. As for the pub service and staff attitude extremely poor. We booked for 4 people to have a meal, but because we chose to eat outside and they served only 3 of the meals ordered and completely forgot the 4th, had to ask for knives and forks, and remind them that we ordered drinks. Apparently it was our fault because we chose to sit outside instead of inside. To be fair we have visited the pub on many occasions in the hope things would improve, unfortunately that isn't the case. In fact in my opinion it's got worse.

Finally back as it used to be, had a roast dinner and it was superb, girls are great behind the bar and the service was 10/10 highly recommended.

Lovely little country pub with simple but excellent food.

Food came quickly (chicken roast lunch), disappointing Yorkshire puddings which were beyond burnt. Great roast potatoes.

Lovely pub garden in the sunshine, cosy by the fire in deep mid winter. We walk here from home and it is one of our favourite places to end up. Staff always helpful and friendly.

Great little pub with a nice garden space and a wonderful dog walk nearby. Have to pay for the car park but I’d say it’s pretty reasonable!

Excellent food and service…. Can’t wait to return Would highly recommend The mushroom and halloumi burger was incredible and the steak was incredible.

Visited for lunch today. Nice and helpful staff, but the service was too slow - waited 50 minutes to be served. The food was pretty poor, the pie was like a rock, the chicken burger overcooked and the chips seemingly defrosted? and the panko chicken katsu curry underwhelming. I’m sorry because they were so nice, but this was not good. Beware that you have to get a voucher to avoid being fined for parking.

Very nice pub, nice it takes dogs it has a nice area to sit outside in the summer. Annoyingly I’ve sadly decreased my review as the food isn’t as good as it used to be and it’s sky rocketed in price. However the staff are still very friendly and have still very good for drinks especially in in the summer and winter.

Been here quite a few times with no complaints in fact quite the opposite however following my recent visit for sunday lunch I have recieved a parking fine of £100 for using the pub car park. Absolute disgrace I'll never return there's so much good compeition locally.

Nice place for a beer. The service and atmosphere were both great

The location is beautiful. I can imagine how lovely it would be in summer where you can enjoy drinks outside and watch all the beautiful dogs returning from their walks. The service was great and the staff very attentive. There is ample parking outside which you would have to pay, not sure if you can be reimbursed though! The negative was the food... we ordered sticky chicken, not sure why we got fried chicken? It was really hard to chew as you can see from the pictures. My mother and I had scampi, the scampi was watery so it was straight from the freezer and smelled very fishy .... the tartar sauce was awful, it tasted more like a mustard sauce. The pie was nothing like what we had a few years ago at our first visit to this pub. Since my daughter did not want mayo with her burger, it was bland and dry. I am not sure whether the cook is new, but he or she is not that good in the kitchen sadly. Also at one point I thought we were going to suffocate from smoke inhalation due to a wet logs with my mum suffering from COPD and my daughter from asthma. Would we recommend this place, yet but not for food.

Fancied a dog walk then a pub. Remembered the Sportsman from years ago. Gave it a try, parked in the car park and enquired about fees. Pay to park but free if you use the pub. Walked dogs, and was amazed to see a dog cleaning facility on our return in the car park. Had meal and drinks. Absolutely superb. Staff were fantastic, food magnificent and the friendly atmosphere was incredible. Will definitely return and recommend. Thank you.

Food good but £9 for a white wine spritzer is a bad joke

Had a wonderful birthday lunch, amazing staff and fantastic menu, highly recommend and will definitely return.

Hot chocolate was great! Burgers (chicken and halloumi) dry and not too tasty, seafood pasta not good. If looking for a pub to take the dogs and have a drink - this is a great spot, very relaxed. If looking for nice food, avoid, there are plenty of better pubs in the area.

Disappointed on Friday. Fish and chips were had but there was more batter than fish and it was very small. Chips filled one plate but another had much less. Peas were not cooked enough. One meal was the pie but this was just a very small slice , considering the price this was not value for money. The crumble for pudding was apple and berries but didn't see a berry, also the apple was not fresh but appeared to be in a syrup, the crumble tasted hard and strange. All in all no one really enjoyed it . previous meals have been much better. Will not be returning anytime soon

Brilliant dog and family friendly pub. Beautiful location and great service.

What a Gem - thank you Brit Stops! Lovely friendly, informal ‘real’ pub. Food was delicious, and realistically priced. Owner and staff very friendly and welcoming, as were the clientele. We will return. A joy to find such a lovely, well run establishment. You deserve success!

Food not bad at all but staff not that helpful, also presume if you are using car pub you didn't have to pay for car park (my bad) but got £100 fine for my trouble. Sat outside to eat with grand daughter, furniture tired and dirty.

Once again, I failed to finish the childrens roat beef. Cannot imagine the size of the adult potions. Always good service and the food is knock out.

Great atmosphere, friendly and engaging staff and fabulous food. What more would you want for your Sunday lunch. Best pub around here, without a doubt.

Enjoyable and good value lunch served by attentive staff. Overheard other diners complimenting the food, so we were not alone in this. Whatever caused the poor reviews earlier appears to have been addressed by the pub, which is commendable. We would certainly consider lunch here again

What a wonderful traditional Sunday Lunch we had. We booked at the last minute and the manager explained we could only have the table until 2pm. we did have to move for our desserts but the staff were really helpful, even gave free ice cream to our child. We will definitely be back

Had a lovely lunch at the Sportsman today with a good mix from their tapas menu - really tasty and generous portions too at a good price. What really made it though were the staff who took the time to chat to us as if we were locals and made us feel really welcome ....a pleasant change from some of the more in and out type of pubs.

We were a party of four and had requested a "quiet table" but were shown to a table in the main bar area where "music" was blasting out. We were then offered a table in a tiny, cold area on the other side of the bar with metal and plastic chairs, one broken. We opted for only main courses, which were all served on dessert size plates. Shrinkflation? The food was unremarkable, the scampi for two orders hard to find amidst the batter. Did it and the chips come straight from Brake Brothers or similar? Ham, egg and chips was served with a massive portion of flaccid salad. A "fry-up" with salad, really? The only coffee available was filter and there was a long wait for it as the machine had to be switched on. No brown sugar, just white in small packets. Service was OK, but no prizes.

They now have ANPR cameras in the car park won't be going here anymore you have to pay to eat and drink here now pay on exit

Had a very disappointing lunch at the Sportsman…not down to the food (which was reasonable) but the appalling service we received. We had booked a table for 8 people (4 adults and 4 young children) at 12pm knowing we would have to be finished by 2pm. Not a problem. At 1.35pm our waitress reminded us that the table was booked for 2pm, we’d ordered puddings which were due out imminently so would be finished by 2. A few minutes later, another member of staff came over and asked if we could move to another table. I said we’d be finished by 2 but she said it would be a great help to her so we agreed. We packed all our stuff up and loitered waiting to be shown our new table. Had to go and ask to find out which table to move to….a tall bar table with 6 high seats, obviously not suitable for young children and not enough seats for us all. Our pudding arrived and we had to ask for an extra seat, our youngest guest had to sit on a lap as a high chair would have meant she wasn’t at table height with us all. By now we hadn’t received an apology or had it been acknowledged how disgruntled we were. We watched our old table be cleared and set up for the next customers within 5 minutes and it then sat empty for 25minutes. Meanwhile whist one of our children was trying to get off the bar stool a glass was knocked off. The staff didn’t even check if everything was ok, just muttered amongst themselves, one rolled their eyes to another and they said they’d have to hoover it up once we’d left. Meanwhile other customers walked through the broken glass (including dogs). We were in disbelief! Both the adults and children in our party had been polite / well behaved (unlike the dogs on the table behind us as we were eating!) and we couldn’t quite believe we were being treated so rudely. We felt like the staff then avoided us so we approached them for the bill. It arrived with still yet no apology or acknowledgment of what had happened. I said we won’t be paying the service charge due to the inconvenience caused and the way our visit had ended. Still no apology, just accepted my request. We would have had a lovely lunch had it not been for the way we were treated for the last half an hour. We did them a favour by moving table yet we were made to feel like we had done something wrong. We will not be returning and will not be recommending. The staff need more training in customer service!

Poor food, dreadful service. Roast chicken was overcooked & dry, plate mostly filled with peas, potatoes and gravy. Sausages were very, very overcooked so that they were dried out and tough - even the kids wouldn't eat them. The waitress was rude, did the absolute bare minimum and avoided engaging with customers. This place is fine for a post-walk drink but do yourself a favour and avoid wasting your money eating here.