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4.5

Based on 805 opinions finded in 1 websites

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Nº 56 in 343 in West Oxfordshire

Nº 6 of 22 Indian in West Oxfordshire

CUSTOMERS TALK ABOUT DISHES WITH..coffeespicyricecookedprawnroundprawnsonionbeautifulchickenlambpaycurrytandoorimustgarlic
Score
OpinionsNoteTripAdvisor8054.5

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Excellent food the surprise dish was very nice and tasty. My wife and the kids loved the food. Will be visiting again. 5 star all the way. Thank you Shaan team.

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Kobir H . 2024-10-20

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Best restaurant in Oxfordshire. The kids really enjoyed their meal as food is suitable for all ages. Will be visiting again.

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Jasmin Begum . 2024-10-19

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We were in Witney for two nights and fancied an Indian. We hadn’t made a reservation and we were surprised how busy the restaurant was on a Wednesday night. We had an excellent meal and thoroughly enjoyed it. Service was first class. Highly recommend.

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steve b . 2024-09-25

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Probably the best inian meal I have ever had and ive tried alot. Beautifully cooked and presented, piping hot and good healthy portion sizes.. thank you shaan and to all the gentlemen who looked after the 4 of us on Wednesday evening. Regards Darren.

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Darren T . 2024-08-30

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Brought the family (6 of us) here on Sunday evening for the great value for money Sunday Banquet. It was one of the hotest days of the year and despite a full house, the air conditioning kept us all comfortable. The banquet formula means we all had more than enough for everyone chosen from the main menu with a wide variety of starters, mains and sides all of which were delicious and the selection suited all tastes from teenagers to pensioners. Portions were generous but we were provided with containers to take home most of the surplus. Although all tables were full, they are very well staffed and very attentive. We were served with our drinks very quickly and our orders taken soon after. Service was very good and all our meals were on the table for the 6 of us within a couple of minutes, as was the case when serving the mains. Service is professional and friendly, it is a well run establishment. They are also producing numerous takeaways at the same time, I can only imagine what it must have been like in the kitchen! All this quality food for £14.95 a head, great value. WE have never had a bad meal here over the many years we have been eating here. We will continue to return.

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John R . 2024-08-13

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We came up from Cornwall to visit relatives and fancied a curry. We opted for the Shaan because it looked well presented just from the doorway. I am so glad we chose to eat there. The staff are really friendly, very attentive and professional without being on your shoulder like some other places we have eaten. The food was truly excellent and superb value for money. All the food was fresh cooked, beautifully seasoned and you can't go away hungry. Overall an excellent experience that we will repeat when we next come up visiting. If you go to Shaan you shouldn't be disappointed with any aspect of the restaurant. A worthy 10/10.

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Dave F . 2024-08-09

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We’ve been to Shaan multiple times now, as a couple and as a big group. We have also used their takeaway service. We cannot fault them. Their service is fantastic, with really attentive staff. All the food is delicious, with great portion sizes and variety. Definitely will be recommending them to everyone and eating here again.

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Wanderer16097273425 . 2024-08-08

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Rude staff just want your money Second time visiting and won’t be going back. Sit down order and get out absolutely awful service

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Richrard D . 2024-07-28

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Walked in early without a booking and received a warm welcome from the host and ALL his staff. Very interesting menu with exciting specials - all freshly cooked. Service was excellent.

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Richard G . 2024-06-26

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Just casual night out.me and my partner went there. The boss is rude and missarable we churged over price.and a waiter say dnt put any tips on card as boss takes it felt so rushed

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mizanur1266@live.co.uk . 2024-06-18

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Met family from Gloucester at Shaan for Sunday banquet after a friend recommended the restaurant. Could not have been more impressed. Excellent service, a fabulous range of meals and very good value for money.Will definitely be visiting again

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Mike B . 2024-06-09

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I went on a busy Friday night with a friend and could not have been blown away more. Every dish we had was delicious, even the chutneys that went with the poppadoms was superb. The waiter suggested a good pint with my curry, what more could you wish for? What set this restaurant above the restaurant is the customer service. I forgot my bag and popped back 20 mins later to find it safely stored and a kind welcome thanking me for my custom. Outstanding!!!

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Joel H . 2024-05-31

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I cannot believe that over almost 14 years Shaan has never failed to delight me. Food here is exquisitely prepared with superfresh ingredients. Every meal is an absolute joy. Their Sunday banquet is incredible value, yet still carries the Shaan quality through each course. I love this restaurant x

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ann m . 2024-05-12

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Ordered Diet Coke & waiter said “pint?” So we said yes. Turns out they give you 2 x 330ml bottles @ £4.90 ea!!! Food was bland, no heat or spice tasted & put on a table not big enough for 4. Lamb was tough. Chicken was dry. So noisy! Worst meal out I have ever experienced!!!

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Hen1968 . 2024-04-07

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We visited the restaurant in a group of 10 friends. The restaurant was really busy but the service was excellent. The food was served quickly and we were well supplied with drinks. The food was fantastic, we all had different dishes but they were all amazing with empty plates at the end. This was our first visit to Shaan but it definitely won’t be our last.

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Andy F . 2024-02-26

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After 2.5 hours and four calls no food arrived. Second phone call we were told it would only be another 6 minutes. 15 mins later we called back and, after we heard an uprising in the restaurant of 3 diners complaining of waiting 1 hour for popadoms, was finally told it would be another 10. Cancelled and waiting on a refund. Wild. Also don’t get the prawn currys. The prawns aren’t clean and it’s about 50 boiled frozen prawns. Gross.

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Hattiie . 2024-02-24

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While stopping over at witney for the night we got told about Shaans from our travel lodge we stopped in, and it was one of the nicest curry’s we have ever had, All staff were really friendly and welcoming and made you feel at home . I would recommend this place to anyone who is visiting or stopping over in the area. And I would definitely recommend the Sunday Banquet. :)

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Harry K . 2024-02-18

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Had a take away tonight from Shaan. Ordered a Chicken Biryani which we requested a patia sauce, this didn’t arrive. When we questioned this with the restaurant , they were rude and dismissive on the phone. We were advised to ‘sort it next time’, however, there was a meal missing sauce, so an incomplete meal. The rice, my partners curry along with the onion baji’s and chicken tikka starter were all cold (had to re-heat). Then when plated up, there was a black hair in our food (neither of our hair is black). Safe to say we did not eat any of this food. Wouldn’t recommend, a waste of money and added extra’s we most defiantly didn’t ask for…

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Pioneer608953 . 2024-01-20

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Great food and great atmosphere in this restauant in early December. Highly recommend and will return again

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TheBurtfamily . 2024-01-01

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Quite good, very loud could hardly hear the staff, lots of confusion. Food was OK except for veg option, looked like a cow pat and the taste was not much better.

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deml14 . 2023-12-19

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Never fails to deliver on Sunday Buffet, with VFM and great food, its always packed a proper testiment to its enduring power to keep its loyal base happy

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birdybird1963 . 2023-12-04

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Me and my partner came here as we were staying in the area and we wasn’t sure where to eat. This was a delight as the service and the food were incredible.

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Eden C . 2023-11-17

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You were visiting area for a wedding ,as we live in France. Went as a family with our adult son with severe allergies. Such a lovely restaurant with a beautiful water feature. Friendly staff. Absolutely amazing food and so attentive to my sons allergies. Thank you for a wonderful night. Highly recommend

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Shirleyannbartlett . 2023-11-04

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I took 2 friends to show off The Shaan last Sunday. We had the Sunday banquet. They were so impressed they picked up the bill for me! As ever, the cost was incredibly reasonable for the divine, exquisitely cooked Indian /Bangladeshi food we enjoyed that evening. I'd like to thank Raj, and all his team front of house who kindly and attentively looked after us, plus the truly amazing chef in that kitchen!! I can't wait to return. Best wishes Annie

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ann m . 2023-10-20

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Lovely food, great flavours. Customer service is good, quick and efficient. I’ve take a star off as it is quite expensive.

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Tom C . 2023-10-06

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We stumbled upon this Indian/Bangladeshi restaurant in Witney,Oxfordshire, UK. There’s a huge range of dishes to choose from but we tried the Vegetable Saag - it’s beautifully fresh and aromatic and full of delicious vegetables. The staff are super friendly and accomodating, including Mr Omor and Sumon and the chef, Mustafa. You won’t be disappointed!

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Jackie S . 2023-09-13

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Average food. Polite staff. Atmosphere was ok. The food was just not a good standard although reasonably priced. Two of the waiters were fantastic, one just seemed moody although could of just being having an off day.

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Tour526814 . 2023-09-01

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Absolutely fantastic food 😋 best jalfrezi I've ever had (and my waistline reveals I've had many!). Service impeccable! Can't wait to visit again next time in the area.

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McHugh1971 . 2023-08-09

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No other restaurant can compete with The Shaan for quality. Quality is so much more important than quantity, yet The Shaan does both! Superb meats flash cooked sensitively in the tandoor oven; long gently cooked meats such as the biryanis, and divine, succulent, the freshest of vegetables in every side, or veggie dish. Today, I chose my favourite starter . . . . Chicken Achanak. A red pepper stuffed with spicy chicken on fresh salad. . . . Honestly . . . a meal in itself ! I then had a mindboggling choice of dishes for main course, all differently spiced, or spiced up or down to my taste, together with about 6 choices of rice, or naans, and kulfi or coffee (good coffee!) to finish. The Shaan call this their Sunday Banquet. As I've said . . . Don't miss it ! Kind attentive staff, top quality food. Thank you Shaan. I wholeheartedly recommend to everyone x

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ann m . 2021-08-01

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First class indian meal, food excellent, staff great and good value for money nice atmosphere and easy online booking

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tonyrJ8602UM . 2021-08-01

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The food is always exceptional here, and the waiting staff look after you in such a friendly way. It's always a relaxing experience, and by far the best place for a curry in Oxfordshire.They have clear partitions up between tables, so you feel very safe and able to socially distance from other tables. I highly recommend this restaurant!

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jocT3092IF . 2021-07-21

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Four of us ate here for the Sunday evening banquet and were surprised to find it quieter than usual. We shared 2 lots of mixed starter (Thali) a really good delicious mix. For mains we had a dish each but did not order all the rice, naan or side dishes to which we were entitled and still had more than enough food. All the mains were top quality, well presented, very tasty and generous in size. The peshwari nan was crispy , hot and straight out of the oven. Service was very good and the waiters so friendly and cheerful. A very pleasant experience and the Sunday special price an absolute bargain. We have been before and we will be back again.

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IanRae . 2021-07-20

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I like to think I know a bit about Indian food, but this restaurant exceeded our expectations.It's always a gamble visiting a restaurant for the first time on a "staycation", but we followed most of the positive reviews and weren't disappointed.The service was first class, very personable without being intrusive, and they were able to maintain this AND adhere to Covid guidelines.The Chicken Rezala isn't a dish I wasn't familiar with, but delighted to take the owner's advice & try it - excellent choice!Can thoroughly recommend this restaurant - we'll definitely visit again when we're next in the Cotswolds.

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Young-at-heart-99 . 2021-07-19

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excellent service,food was brilliant,could not fault this restaurant at all,would highly recommend it

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f44012 . 2021-07-16

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Came for dinner on Saturday night with my family and was hugely impressed. Fantastic service, fantastic food, all the right PPE and Screens, all tables well spaced. Hands down best Indian in witney! As you can see, I enjoyed the spread, even if my family were too cool to be in the photo too...

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JessicaT3099 . 2021-07-03

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We came on a Sunday for the banquet. The standards were appalling. There was no social distancing anywhere, it felt like the owner was trying to cram loads of people in to make the most money possible. Service was very slow, waited over 1 hour for starters. Food came out cold and felt like it had been sat on the side for ages. Food items were forgotten even when the food came out. We was asked halfway through our meal to move a table which is unacceptable. Staff were working hard but were wiping their hands on dripping in sweat foreheads whilst handling the food. Such a shame as was looking forward to a good Indian meal.

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Travelergirl2000 . 2021-07-03

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Excellent meal with friends. Very friendly, polite and clean. Screens between tables for social distancing which is a big plus. Meal was gorgeous, staff couldn’t do enough for us. Will definitely be calling again on our next visit to Witney. Thank you so for a thoroughly enjoying evening and an excellent meal.

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Global64519784363 . 2021-07-02

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Had an amazing meal - turned up with out booking. Food and service was fantastic. Best naan bread we’ve ever had - light and crispy

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P8325VDhelens . 2021-07-01

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Visited on a Wednesday evening. The menu has a good selection. The food was great and the service from Omar was excellent.

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samaR919JU . 2021-06-30

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Have visited over the last few years and am as impressed as ever with the excellent value and more importantly the impeccable customer service we always receive. Introduced two friends to the Sunday Banquet yesterday and we were all made to feel like royalty. You can select a 5 course meal from the extensive main menu and therefore have the opportunity to share and sample all the delicious dishes. Staff are always happy to box up any food left for you to take home for supper. Plus if there are 4 adults for a meal a free bottle of House Wine is also thrown in. How generous is that!! Under the new guidelines room changes have been set in place to ensure all guests are fully protected with socially distanced tables and screens with all staff wearing masks. This is the absolute best Indian we have ever been to and hope to show it off to many more friends and family in the future.

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Q9069ZBgaryn . 2021-06-28

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We have been to Shaan lots of times and came recently on the Sunday Banquet. We booked for 8pm slot but still not even had starter by 9.15, the restaurant was extremely busy probably a bit too overcrowded and at one point we were asked to move our tables a metre so they could fit someone in on another table. Personally find it a bit too loud in there. One family member found a piece of plastic in their onion bhaji we did report it and they did acknowledge this. The mains came out lukewarm not hot and we then seemed to wait for the naans and rice's and sides for a few more minutes. Personally won't return on a Sunday for the Banquet it has previously been excellent but after this experience will keep to weekdays only when quieter, the staff are polite and work very hard to please though. For the price it is excellent value but the quality goes down.

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jelly37 . 2021-06-23

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Have eaten here several times when travelling from Aberdeen to Oxford on business. There is a great selection of food and all the dishes I have tried so far have been authentic and tasty. What really sets Shaan apart though is the exceptional customer service. It really is the gold standard of what businesses should aim to achieve. I am always so impressed after each visit that they go the extra mile to ensure everything is to your satisfaction.

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jafreer2016 . 2021-06-22

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Very busy place and even then the staff were Extremely friendly with excellent service. Being of Indian origin and a previous owner of an Indian restaurant in the Canary Islands, I requested that my food was to be prepared exactly the way the Bengali Chef would cook as if they were eating at home.The main reason for the request is that generally restaurant food is prepared to suit the British pallet and I'm a great fan of traditional authentic Desi cuisine.

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happysail . 2021-06-19

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A lovely evening out with friends, double couples and great opportunity to meet with the relaxing of restrictions.The staff were very helpful and the food we ordered was totally delightful and delicious.Our friends had ordered the Benjal Pilau and we ordered the Benjal Bay and, Chicken Vindaloo.Plus, we had ordered side dishes and accompaniments.We like eating here and for us, a good relaxing setting in a more contemporary style of Indian restaurant.Definitely will be visiting again.

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Tracey F . 2021-06-19

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This was one of the best Indian meals I've eaten. Excellent service, very reasonably priced. Menu saw very interesting and varied.

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petersK39FH . 2021-06-16

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Had a wonderful meal here last night. Great food and service. Very safe with perspex screens between the tables. All staff wearing masks. Definitely go there again if in the area.

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LyndaGreeno . 2021-06-12

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On a recent visit to this restaurant we had the Sunday banquet, the food and the service were exceptional. A special mention for Riz who was so friendly and provided great service. Overall a lovely meal and fantastic value.

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529ab . 2021-06-07

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Bitterly disappointed. Our food wasn't brilliant, one of the meals was almost inedible and the drinks were flat. A friend orderednlamb and it was so chewy, it couldn't be cut with a knife! The service was poor and our food was practically thrown at us. The hot hand towells were tossed at the table and there was no interaction with the waiter despite us trying to be polite. We complained and the manager was rude and unhelpful. He took the price of the lamb dish off the bill but first asked another customer if they'd had a problem with their food. I was horrified and shamed and will never return to this restaurant. The staff need customer service training and to learn that diplomacy and understanding go a very long way. What used to be a decent restaurant with good food has now turned into a place with arrogant staff and mediocre food. Shame on you Shaan!

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MandyP999 . 2021-06-06

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Excellent food and service, very accommodating, asked for a larger table as I don’t like small ones and no issue at all, food was very good and the staff were excellent and very friendly, certainly had prepared the restaurant for the current PPE climate

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StevenB2555 . 2021-06-04

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Lovely food. Staff were very attentive and friendly. We felt really safe as covid procedures were in place. Nicely decorated. Would definitely recommend and return.

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Niamh E . 2021-05-31

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Come from London for the weekend, amazing food and service! Omar - the waiter - was so lovely and friendly and really made our evening more enjoyable.

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Jasmine W . 2021-05-30

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The Sunday lunchtime banquet is such a great deal and one of the best reasons to visit the Shaan. But the quality of the food is also top notch. Great service and a relaxed atmosphere means you won't miss your Sunday roast.

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Eynshamdumpling . 2021-05-30

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Lovely curry as always. We had poppadoms, then a chicken tikka masala (always the best in Witney), a lamb sag, rice and peshwari naan. Service was great, and Covid precautions are in place, including screens and test and trace. Thanks!

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charliebabs74 . 2021-05-29

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Decided on this restaurant last night after a tiring day in Oxford. Glad that we did the food was amazing. Staff were all very friendly and the restaurant had taken safety very seriously with perspex screens between tables and ensuring customers checked in on the app. Will definitely visit again when next in Witney.

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CarolSouthampton . 2021-05-23

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Amazing food as always and Omar looked after us impeccably. As do all the staff at the Shaan. Try the Sag Chanda it’s amazing.

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779iainh . 2021-05-22

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We found the Shaan by accident but were so glad that we did- excellent and friendly service and delicious food. A full menu offering all the old favourites plus new ones. Food arrived promptly, attractively presented and delicious. We will definitely be back next time we are in Witney.

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938lindseyt . 2021-05-19

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We visited Shaan on their first night of opening since lockdown. Really good experience and was all Covid safe with screens, check in and spaced out tables. Excellent service as always and warm reception. Shaan has always served brilliant food and I particularly recommend the Chicken Tikka Dansak. By far the best curry house in Witney with consistent food and service! Will be back!

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ryanleighcooke . 2021-05-19

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We had the lamb biryani, chicken tikka masala and tried the poncho khana for the first time and it it not disappoint. The tikka masala was the best one I've ever tasted and the poncho khana was incredible. I thoroughly recommend the food and the service was amazing!

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Sarah P . 2021-03-27

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We took a friend visiting from India to dinner there. He thought it was excellent and later bought a take-away dinner for all of us. We often eat there and have always found it superb. We're about to order our first takeaway.

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V3628HRarthurk . 2021-02-07

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Just had a takeaway from here whilst here on business and must say the food was excellent, The staff were friendly and would highly recommend and definitely will be having more from here.

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JohnHunt1976 . 2021-01-21

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Best tasting curry I’ve ever had. The service was fantastic and everyone was was so lovely and friendly!!

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Tillyf2021 . 2021-01-08

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I ordered takeaway at the last minute and the menu looked amazing. There was no trepidation as the food was described well and the prices weren't over the top. The food actually arrived 5 mins early and I got a little Christmas present from the driver. The food was amazing, try the veggie dishes, as a meat eater, I will say that the Cauliflower is more than a substitute for meat, it is better than steak. I cannot give this place more than a 5* because it won't let me. Amazing food, amazing service, and amazing staff (I called to let them know how good it was)

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surfingt2020 . 2020-12-15

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ook I went there on Saturday night and yet again had a fantastic meal. The food was great, the service was spot on, the whole evening was perfect.I have used this restaurant for some time now, You are always made to feel very welcome and all the staff work together to make your visit great. I would recommend Shaan restauarant to anyone who is looking to eat at an Indian restaurant.

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Ruman M . 2020-12-06

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Birthday celebration with family. Lovely experience all round, really good service and excellent food!

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egeorginab . 2020-12-02

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Really excellent curry, matched by the service!! Ordered a king prawn madras with pilau rice and garlic nan. Highly recommended

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SheldonM5577 . 2020-12-02

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Opted for a takeaway on a Saturday night having previously enjoyed some excellent meals delivered during lockdown. Last night however was a big disappointment. We don’t mind the 75 minute wait for a delivery but when the food arrives lukewarm and with items missing that’s annoying. To top it off the phone was then constantly engaged for about 45 minutes and we couldn't get the issues rectified. The contact email on the website also bounced back . Hopefully just a blip because I wasted £28 on a meal .

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John H . 2020-10-04

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This is probably our tenth time visiting the Shaan and the food was excellent as always! We had the chicken Rezala and the chicken Pathia and both were delicious as always! Great service and great price!

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Maying7 . 2020-10-04

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Excellent food & friendly attentive staff, despite being very busy. Good quality food & plenty of it.

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robert w . 2020-10-04

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Really great service tonight from Omar and the team who served us tonight. food was very tasty, hot and service was on point. Thanks sincerely for a lovely evening and a great Indian is what we needed and we got!

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Expert_City_Dude . 2020-10-03

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Great food and service. Staff followed safety practices and the restaurant has invested in screens between tables.

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Michaelfox28 . 2020-09-25

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Had a meal here tonight, the staff were fabulous and attentive, screens are in place and staff are working well within the modern world, food is lovely, and this is a clean, great, environment in balance I did not like the fact the credit card machine defaults to a 10% tip and if you want to leave a cash tip as we did, they have to void the sale, but on the whole a great meal, nice place and the staff work as a team to look after you

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Poopants1 . 2020-09-25

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We had a very delicious meal as a family, the children love Shaan and it never disappoints. We were very impressed with the safety measures in place, and felt very safe. There were plastic screens between all the tables, table service and hand sanitiser offered. Menus were sanitised after use etc. Highly recommend.

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jocT3092IF . 2020-09-25

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We visited Shaan Restaurant twice within a few days and I must say all dishes were mouth watering. All Staff wore face masks and they had screens surrounding the table making us feel safe from Covid-19. Iqbal was superb and recommended an authentic Tandoori King Prawn Massalla to us and this was one the best dish I have had in UK.The setting is nicely decorated throughout and clean. I would definitely go there again and also recommend to anyone wanting have a good Indian meal.

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Mahendra T . 2020-09-24

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We had a fantastic meal here this evening- the flavours were unbelievable, eating Indian food is one of our favourites and this restaurant really is one of the best I’ve been too. They took so much care regarding covid putting up screens between tables and the waiters were wearing masks, so we felt very safe, without it being over the top clinical - it was a lovely ambience throughout the evening. We even had free after dinner drinks - baileys and a hot brandy! A nice finishing touch to a great evening. Thank you to all the staff Scott & Sally.

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sallyt_12 . 2020-09-23

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We drove from Cheltenham 45 mina away to meet freinds. Now we have some excellent Indian places of our own, So this really did have to be good.Often when you have 5 people = 10 different dish's, Something will be so so. Not at Shaan, Every single dish was great, Enen the Rice.We will 100% be back, Bringing some freinds from Cheltenham !

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John C . 2020-09-20

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This restaurant offers Indian cuisine that is just a treat for the tastebuds - the menus is extensive and the dishes are freshly prepared and well presented. The service was excellent too. Covid precautions were in place with barriers between the tables.

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Beverley C . 2020-09-19

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Excellent restaurant with friendly helpful staff. A great menu with plenty of choice to suit all. Excellent service with high quality food.

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Anthony653 . 2020-09-11

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Last time we were in Shaan was probably over 7 years ago. It was great back then. We were back in the area and returned with the (now older) kids and had booked. Fantastic food and service. Crisp naans, well cooked traditional dishes and some good modern twists. Tarka daal was superb which is always a good sign. If you are a nervous Covid nelly, the plastic dividers between tables and chefs wearing gloves will be of note. Youngest son said it was like eating abroad on holiday what with the internal neon lights. He's right and this added to the positive experience. Really good value for money with the food quality on offer, we will be back within 7 weeks this time!

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Lawrence F . 2020-09-05

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Almost 5*!Great food and a nice environment. To get 5* simply ensure coke is not flat and that all rice is delivered together as we had to wait for one dish. Also if a customer says no ice - just a slice of lemon - then we do not expect ice with a slice of lime!We recommend and will return because the food tastes great!!!

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GPhillipsMBE . 2020-09-01

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Fantastic curry! The Sunday meal deal is incredible value and they should put their price up, the staff Abdul and Omar couldn’t have been more pleasant and helpful, will definitely visit again!

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990lorrained . 2020-08-31

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I’m a regular to the Shaan because the food is consistently excellent! The staff are lovely and the service always first class.

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main1963 . 2020-08-31

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We love this restaurant. We came here a lot before lockdown. However for our anniversary meal we had to wait an hour between poppadoms and the main. We had a rice and naan to share, main each and one side. The chicken was ok but not to the usual standard. I had a cobra and my wife (pregnant) asked for tap water which they said due to covid was unavailable and so we had to have a bottle of still water. After the meal we had to wait half an hour to settle the bill. This came to over £50, which was much more than calculated on the menu provided. Assuming everything had gone up a pound which is unlikely, this must have meant the water cost nearly £8! For this reason we didn't tip like normal and only at this reason were we asked if everything was ok. I appreciate a busy restaurant, don't mind a bit of a wait, but please don't rip off you customers. Will only do takeaways from now on and will always check the price before confirming.

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579georged . 2020-08-29

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The food was fantastic and although it was very busy the staff were extremely helpful and efficient.

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N3279UAkateb . 2020-08-27

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The atmosphere was absolutely lovely, with neon lights and bubble tanks. food was served on hot platters to keep the food warm. Lovely food. considering coronavirus , all waiters wore masks and tables were separated by clear screens to keep the 2 meter distance rule in order. Food was lovely and tender especially the chicken tikka!! !! would definitely come again and would recommend to a friend. The only thing we were not happy with was when you went to pay... they put a 10% service charge on the card machine....we were lucky dad spotted it otherwise we would of payed an extra £8.00.

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39pet . 2020-08-23

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Absolutely awful service ! Some staff were polite but some were so rude it was unbelievable! I think the owner was the one taking our bill . He was rude to my mother in law and blamed her for not knowing to click to opt out of the service charge . She cancelled the card payment and the man snatched the machine off her and said it’s her fault ! Lamb was dry and took a while to come out ! They were all running around like headless children’s !Won’t be returning ever !

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celcus2016 . 2020-08-22

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Impromptu meal out on a Saturday evening. Great service, great food, lovely clean restaurant, great atmosphere. All the staff made you feel very welcome and did everything they could to look after you. Highly recommend.

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emilyhO3832MR . 2020-08-22

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Had dinner here on Tuesday. Nice food and atmosphere. Started with poppadums followed by a duck dish ( sorry forgot the name) ,chicken korma, coconut rice and garlic naan with the Best Onion Bhajis ever!

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YMBeck . 2020-08-20

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Extremely good food with a friendly atmosphere our waiter omar very friendly and professional will definitely be back soon

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619kierant . 2020-08-14

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Excellent service and delicious food. Good social distancing (sneeze screens). It was our first visit to Witney and we were really happy with our choice of restaurant. Thanks

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Lilleyjane . 2020-08-13

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Came for our anniversary and was very happy!! Food was excellent, beautifully presented and very tasty!! Staff were very welcoming and helpful, our waiter Omar was very knowledgable and a delight. Will come back again!!

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900RichardB900 . 2020-08-08

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During lockdown we had 4/5 delicious meals delivered and we were always given a complimentary bottle of beer.We decided to dine out tonight and must say what a delight it was. The restaurant has Perspex partitions to ensure social distancing and most of the staff wore masks(perhaps they all should’ve though). Food and service was lovely. Omar was particularly attentive to our needs. I would definitely recommend this restaurant to anyone feeling nervous about dining out in these difficult times.

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John H . 2020-08-06

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We went to The Shaan for a famiy meal and it was the best one we've had in a long time. The food was excellent, the menu is extensive and very reasonabley priced and the quality was first class. The staff were delightful, welcoming and really friendly and the atmosphere and general ambiance was all you could ask for. I would highly recommend The Shaan for anyone looking for an Indian Restaurant in the Witney area.

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Martin P . 2020-08-02

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Our first visit to Shaan and a lovely experience it was. Omar and Abdul looked after us wonderfully and the food was delicious. They were also happy to cater to my allergies!!! Thank you for a fab dinner and we’ll be back again!

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kirst_jones . 2020-07-29

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Excellent service from the waiter Omar and the team. He was very friendly and made us feel very welcome. Food was to die for. Best Indian I’ve visited.

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590shaunac . 2020-07-28

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Incredible food, the best Indian I have had since visiting India. The spice in mine & my partner’s curry was ordered to taste and we had attentive, friendly and helpful service all evening. Our waiter was Riz, he was very helpful when ordering food- he recommend a curry exactly to my description. Highly recommend. 5*

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Millicentlong99 . 2020-07-24

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We went to the shaan as our first meal since lockdown and as always what a meal. Omar was a great server as we're his colleagues and made it a special night for us so thank you, see you again soon x

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statham1 . 2020-07-18

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First visit here and certainly did not disappoint. Very welcoming and felt very safe with plastic screens separating each table. We have been to many Indian restaurants and this is up with the best. The food was delicious and service speedy. The portions are generous and the price reasonable. We will certainly be returning.

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Jeremy I . 2020-07-12

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It was so lovely to go back to the Shaan after they reopened after lockdown. We go their regularly (once a month probably) as a family so it was great to be back. It was lovely to be welcomed back by everyone there. They have taken the safety of their customers very seriously, and have clear screens between each table. The restaurant felt like it had plenty of space in it so you didn’t feel crowded or too close to anyone at any point. It was very clean and tidy too. The staff were as friendly as ever. They wore masks and gloves and kept to a good distance when possible. The food was incredible (as always). I personally enjoyed ‘Special Garlic Tikka’ and ‘Sag Paneer’. They always deliver such a high standard of food. We enjoyed a few of their takeaways during lockdown too ! I highly recommend the Sunday banquet as it’s such great value for money. You get SO much food so make sure you go their hungry. Again, would highly recommend the Shaan to all. We have small children and they always cater to them well. Can’t wait to go back again.

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Bexxbo . 2020-07-12

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First time ordering a takeout from here , normally eat at restaurant and it's always lovely! Was not disappointed, food was good , lots of flavour and huge portion sizes . The only thing I would say is my chicken was quite dry but everything else was brilliant. I felt appreciated as a customer with the nice touch of free popadoms and a cobra! Thank you!

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nicolab436 . 2020-07-11

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Love natural Indian curries not coloured. You’re taking the natural ingredients away and giving poison to people. The only thing was probably natural was the Chappatis

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Luksetup . 2020-06-12

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