The Rum and Crab Shack in Cornwall, Isles of Scilly - Phone Number, Reservations, Reviews

Went to the Rum and Crab shack for my birthday. Contacted via email beforehand to see if we could book a table and they replied straight away saying no need, just turn up and you will get a table. That's what we did on a very busy Friday night. Place was heaving so we got in line to get a table. Had two Margarita's which were amazing when waiting, good chat from the barman whilst waiting good bar experience. Then sat down on a good table, we had our dog with us and was no problem. The staff loved him. There was a wait for the food, but with the level of tables being served this was acceptable. Staff were working really hard to get the food out. Wait was also down to me having the sharing seafood platter. Food was great, i had the seafood platter (see pictures). My kids loved it too, they tried some of the seafood for the first time and loved it. I'd definitely come back, maybe without kids next time and have more cocktails! Cheers guys

The best ribs I've ever had! Been 3 times and they're always great! Cocktails are good too!

Brill lunch, excellent service! Would highly recommend!

Friendly service, lovely in house beer, tasty soft shell crab and amazing view.

Popped in for some lunch. Different approach to seafood but refreshing and accompanied with good cocktails and beer! Recommend the dirty crab fries!

Presentation off food was very disappointing and over priced

We had the Louisiana seafood boil and some oysters on the side. Tasty food with good price, but service was poor. No bibs or gloves were available for the seafood boil which is a bit odd. We had to ask for them to also provide plates, cutlery and more serviettes. Tabasco was not provided with oysters even though it was mentioned on the menu. Staff were not very attentive and didn’t seem like they wanted to be there which ruined the atmosphere

Lovely setting but both me and my partner were very let down with the food. Ordered the crab sharer platter, for £65 we had high expectations and were disappointed. Crab was mediocre, mac and cheese came cold and tasteless, mussels didn’t taste fresh, whitebait tasted like a cheap throw in for more profit, grabbed a mcdonalds on the way home. Drinks were great and waitresses were kind, but the chefs need a wake up call or swapping out for someone else. Won’t be returning

Lovely place by the seafront to eat and drink! Great music and vibes here, staff are really friendly and helpful too. Shoutout to the staff member Frankie who was really lovely and welcoming, she’s great 😊

I have been coming to St Ives for St least 8 years, this is the first place my family and I head to. Food fantastic, always a good choise of Rums, ales and lagers.

Ate in here twice on our holiday. Fab grub. Reasonably priced too. Gumbo and the Crab linguine were top of the pops. Staff super friendly too.

This was our 3rd time over the years to Rum and Crab shack and by far our favourite! The crab mac and cheese yummy! Kids meals were devoured, and I chose the vegan jambalaya which was so flavoursome I can't stop thinking about it. Amazing frozen cocktails!! We had a great time!! We will see you next time we are back in St Ives!

Absolutely great place. Great service. Food delicious. View is spectacular. Staff were really helpful. Thank you :-)

Had my 50th birthday meal here and enjoyed our time. Food was fantastic and I loved the rum sauce. Forgot to bring us a round of drinks that we had ordered so that’s the only reason the service has been marked down. Prices are what you expect to pay so no real surprises. Pleased we ate here after wanting to give it a go for a while

Very poor service and overall experience tonight at the Rum and Crab Shack. After being told there would be a 45 minute wait which our party was okay with, we ended up waiting 1hr 30 for our food to arrive. We had to wait for 15 mins before a server even came to take our order and as we had 2 young children with us in the group, we asked for their meals to come out first but told this isn't possible and had to order a starter for their food to arrive first. We then had to wait further whilst our unneeded starter to be finished before they started on the main courses. Once our main courses arrived we were disappointed with the quality of the food where 2 of the surf and turfs steaks were overcooked after being asked how they were wanted, we expected more for a £30 meal. With all this also being subject to a already added 10% service charge it left a lot to be desired with the overall experience tonight, food was okay but service was terrible.

Amazing place. The staff are fantastic and create a great atmosphere. The food was the best and freshest I've had for a long time. We had a small child with us and enjoyed a family meal, but could just have easily enjoyed a cocktail fueled party night.

My fav restaurant we visited in St ives. Good value, excellent tasty food. Found everywhere else to be trying to hard but with no flavour. This place was the opposite. Basic but yum! Great staff. Good music. Amazing views.

Good food, the crab sandwich is huge and the crab Mac and cheese is a lovely twist. Cornish classics fused with New Orleans/American finish. Lovely spot overlooking the harbour.

We visited the Rum & Crab Shack on a busy sunny Friday lunchtime in August. We were seated quickly. The staff were really friendly and helpful. The food was better than expected. Really worth what we paid. There was an issue with the dessert as they had no bananas. Although there was quite a delay our server was attentive and ended up comping the dessert as it took so long. Would definitely visit again and recommend.

Very nice pub with a good selection of beers and cocktails. Food was average, I found the linguine bland and the crab sandwich was good but I would have preferred toasted bread / more seasoning.

Rum cocktails and crab burgers are a must.

The Rum and Crab Shack is a great place to seek out when in St Ives. It's relaxed and stylish and the menu is excellent. I recommend the soft shell crab burger which is excellent and the popcorn shrimp is also. If you're in the St Ives area I recommend a visit .

We had a sharer set of rib and chicken, the portions are generous and we love it.The dishes are well furnace control as well.

A nice restaurant overlooking the sea. We ordered the seafood boil, oysters and ribs, which were all super tasty.

Very cosy retreat, lots of character and conversation with others may ensure. Friendly atmosphere but may not suit everyone.

Came here for food today as we are staying in the area. We were looking forward to the food here but sadly we left VERY dissapointed. My partner ordered the fish and chips which was honestly average, the fish was pretty tasteless and the batter was quite greasy. But the real let down and quite frankly almost unbelievable aspect of it was ordering the whole crab. When I lifted the crab shell it was completely empty.. No crab meat inside it at all. I called the waitress over to ask if I was going crazy and she tried to tell me that it was normal! So effectively I was paying £23 for two crab claws! Little did they know but I grew up in a fishing family and I definitely know that there should have been crab meat inside a crab! They offered to supply some crab meat in a serperate pot but this was also below par and was full of shell pieces (lethal) Then another member of staff came over and I had to use the phrase "they don't come out of the sea like that" as a way of explaining that crabs are most definitely not hollow. Overall VERY dissapointing and I'd love to know what they actually did with the crab meat that they charged me for.. It probably went on another crab dish on the menu to save buying more crabs! Based on this I cannot recommend nor visit again.

Great location but less than average seafood for price, same priced far better quality available in the same area. Sorry, service and location ok, just not great food.

Good food and good waitress service. Had a satisfying family meal.

I been today with my family and everything was absolutely perfect, the food was amazing and the drinks too, staff was very friendly and i can’t wait to go back!

Amazing place to eat, great drinks and amazing food, especially dead mans ribs. Staff very friendly.

I have been lucky enough to visit this place 4 times over the last few years when staying in Cornwall. The view across the harbour is amazing the food is absolutely fantastic and the service is always great. In my opinion the best place to eat in St Ives.

Great place for food or just a beer..

Seafood boil was very tasty. Nice shop

Not many good things to say about our experience. Firstly we booked a table but we arrived and there's not enough chairs... THEN we order and half our order arrived wayyyy later than the first half so half our party had nothing to eat for a large gap of time. THEN my sister finds PLASTIC in her food. We informed the waitress and she took the plate and closed her eyes and nodded and silently walked away without saying anything. We asked for table water about 3 times and we still didn't get it until one of us actually had to get up and ask. ALSO we ordered the seafood chowder and it had BACON in it. We don't eat bacon. Quite disgusting. Cherry on the top of this entire experience was the waitress had the audacity to hand us our bill with a SERVICE CHARGE on it!!! You better be joking. I was nice about not paying it but I was actually incredibly angry. I absolutely hate hidden sneaky service charges on a good day, but our experience was insanely awful. Also the food was overpriced considering everything.... We weren't even offered a refund for the food spiked with plastic and bacon. What a complete disaster. This all happened in February but it's stayed in my mind for a long while, I always think of this place when I think of having a bad experience somewhere. At least the waitress was sweet even if she was utterly useless and clueless.

We liked it a lot. Not your typical food. Nice flavours and nice drinks

very good food and great friendly service, with a great view

i havent rlly tried the food here but me and my family come in here for a few drinks and the staff seem rlly friendly and the whole vibe is nice

Wow what a place, amazing atmosphere and the food was unreal! The seafood sharing platter was incredible and the cocktails were delicious!

Lovely venue Great staff Great rum xxxxxx

Fab food crab sandwich was amazing Lovely friendly staff. Good portions good price

Very tasty food. Very good service. Amazing atmosphere and drinks.

We wouldn't recommend. Not really tasteful, most of it tasted like it was cooked another day, sadly we ended leaving half of our food there. Not only did they forget our water twice but the table next to us did not receive their order correctly. But the music was nice and it is dog friendly.

Clueless staff, extremely long waiting time for everything, food, drink, bill. High level of unprofessionalism, seems like just a bunch of „kids" running around like a headless chicken and they have no idea how to run a pub, or a restaurant!

Waited 70 minutes for main course and was told that due to the fact that we had starters (bread and dip) that’s our order had been placed to the back of the queue. Food was very basic and lacked any decent seasoning. Not worth the price and also they are tried to overcharge £50 by adding additional drinks on the we did not even have.

Just drinks while here , great views of St Ives

Stunning little find in St Ives! If you're a rum drinker, this is heaven. So much choice! And the food is amazing, obviously crab based but we had the jerk chicken and ribs combo - wow. You need to seek this place out if only for the veiws 👀

We were sat at a big corner table which was perfect, excellent food, I can recommend the chicken and dead man fingers board with the popcorn shrimp. However the service was slow, had to ask for order for be taken, ask to be cleared, never checked on and ask to get the bill which we were then overcharged and they added a service charge automatically, when places do this I expect 5* service and this wasn’t so wasn’t best pleased. I can highly recommend the food however.

Drinks were delicious, food was fantastic flavours, the prices seem a wee bit steep but the portion sizes were huge so definitely good value for money! And the staff were attentive checking in a couple times, and when taking our order made sure the chefs were made aware of allergies. My only downside is that unfortunately the “gluten free” options including chips are not as gluten free as they seem- the chips are fried in the same fryer as gluten containing fried foods so please be careful if you can’t have cross contamination, and this does limit the gluten free choices. Though the waitress was very on the ball and flagged that with me immediately allowing me to browse the menu and choose another option. But all round great atmosphere, great food, and nice to try the DMF special cocktails (and mocktails!)

Turned up at 5.30 , no tables available so we had a lovely ginger beer from the bar , 10 or so minutes we were seated for dinner at the window with a stunning view of the bay, we both had a crab Mac n cheese , & then a linguine, good portion sizes & great taste lovely staff , will eat & drink here again :)

I love this place I have been twice now snd both times the food was great and the second time we had a fantastic view from our table over St Ives harbour and it was hot and sunny so it looked amazing, I would recommend trying it if you have time and like seafood (It is an upstairs venue though if you struggle with stairs)

Nice place. A little overpriced for what you get but a good atmosphere. Would recommend the cocktails 👌

Love this place. Came here for my birthday where we were seated in the window overlooking the harbour. Ordered the sharing platter. The only thing I would say was the mussels weren't very nice, they seemed soggy so didn't enjoy them, but everything else was great including the whole crab 🦀

Staff very friendly and excellent food .

Amazing food and wonderful staff.

Popped in at about 6 o’clock on a Thursday when it was busy and was seated straight away which was good as didn’t book. Got drinks and starters very quickly. Once finished drink was waiting a very long time for anyone to come over to see if we was ok I had to approach them at their table for another drink. Same thing happened for getting the bill was ignored again. Only reason you are getting 4 stars is because the food was amazing if I was leaving a review purely on service it would be 2 stars

Food was amazing, the specialist rums were exceptionally good have to try a few of course

Really disappointing family meal this evening at the Rum and Crab shack. Ordered the Dressed crab and was horrified to spot a large green caterpillar crawling through the salad. The waitress replaced the dish and removed it from the bill but at that point everyone’s appetite was ruined and the food was only average at best.

Very rarely write reviews however one is needed on this occasion. My partner ordered the crab burger to find hardly any crab and a weird jelly and colour inside. The ribs were dry and pretty tasteless and the fry’s I’d say are just frozen. There was no table check so we had to wait until someone came over to ask if we were finished to report the issues, we were informed the crab used for the burgers is imported and that they literally just batter and fry it which to say your eating at a ‘rum & crab shack’ in st Ives looking at the sea you expect fresh crab! Very underwhelmed as we’d looked forward to this meal all week. Food is very over priced and average for what you get. The waitress was very good once we’d told her our issues and did say she would pass it on to the kitchen and removed our drinks from the bill. So many nicer places to eat in st Ives, sorry to say I wouldn’t return.

Found a large green caterpillar on one of the salads with the whole crab. Eventually got the meal replaced after quite a wait but only the salad had been changed, rest of the plate including the crab was the same 🤢. Put everyone off their whole dinner. Attitude of the staff to the live creature on the plate was dismissive at best.

As expected, in tourist areas, restaurants right in front of the beach should be avoided. The food was average, the prices were expensive, the tables were sticky and the smell was not very good. Hidden restaurants in the alleys would be good.

Food was good and generous portions if very carbohydrate heavy though competitively priced for St Ives.

Lovely restaurant with great views and atmosphere. The food was served quickly even though it was really busy. Staff are super friendly. Dogs are allowed in the restaurant which is a bonus if you're on holiday. Prices were good for the food but a tad expensive for the drinks. Definitely worth a visit

Went here on our holiday, only in st Ives for 4 days but came here twice for dinner and drinks. It was amazing, staff were great and the food was very tasty. Would highly recommend.

Venue looks out across the harbour in st Ives, this time of year the view is fantastic. The serving staff were attentive and very warm. This is one of the few places outside of London I've seen a seafood boil offered and for a very good price so we opted for that, the food was amazing, though we would have both liked to go for more spice as it was very mild. They have some great rums in too.

Sweet little place with a great vibe and atmosphere, staff were friendly and food and drinks were amazing definitely worth a visit, we showed up during happy hour so we got ourselves two drinks each at a discount.

Really good seafood, many gluten free options, and a pretty good attempt at cajun seasoning, coming from an american! Great vibes as well, had a cute fish tank and had the perfect music playing.

Feels like more of a late night bar than restaurant. Seems to get business due to its location rather than quality. Very strange combination of food style, part local seafood and part deep fried US food, average pub quality. Waitress forgot about us and started polishing cutlery before taking our food order.

What a fantastic restaurant and dining experience. Lovely creative menu, even for a vegan like myself! The cocktails were perfect as well as the wine selection. Staff were friendly and service was spot on. Tye view if course is a bonus!

Not often that I give negative review, but I think this one is required. We tried to book a table and check for allergen friendly food. No answer evebthoug we called several times during the day. We arrived and we're seated in a draft spot as the other table had their window wide open. We ordered the crab pasta that had not a lot of crab in it. One we finished our meal there were no pudding options and glasses where whisked away with seconds the bill was there and we felt more than rushed out of the restaurant. The price was £££ for the meal received and service felt not engaged or suitable for evening service. Shame as it was a special night for us.

Didn't eat...it's our go to bar in St Ives for the rum and atmosphere!

Amazing food, definitely going back !! Yvonne was brilliant and looked after us all evening, a credit. Atmosphere and decor only complements the whole experience. Can personally recommend the oysters and crab loaded dirty fries!!

Every gets the crab Mac and cheese. I didn’t find it to be a can’t miss, but still tasty enough. Huge portion so share it with the table.

It an awesome resto-bar with exceptional selection of seafood and grilled meats! My wife and I especially enjoyed the seafood broil. That giant crab. Mouth-watering! Be sure to go with an empty stomach as you will definitely licking your fingers after each bite! They also have some delightful ribs and the lobster was phenomenal. I especially enjoyed the beer and espresso martini! The prices were quite reasonable, I reckon!

Went in for a quick lunch. Ordered a Jambalaya and Crab Salad, the food came and looked okay, crab salad was a little dull, but ordered bread with it. Mould found on the bread, returned to us with a fresh batch and chefs claimed it was ‘blue roll’ found in the bread. Then we found more mould on the fresh bread.. Not much more to say, had to leave more than half half of our food and only paid for the drinks. Wouldn’t recommend.

I used to love this place, but this time we had a pretty disappointing experience. I am a pescetarian and ordered the fish soup, which had bacon in it, but it wasn't stated on the menu. When we asked about it, we were told it was a misprint, but we should have known there is bacon in a chowder. The crab mac and cheese didn't taste of crab, nor was it very cheesy. It had zero flavour. It wasn't terrible, but I wouldn't order it again. The jerk chicken, the mussels and the oysters were all pretty good. Maybe they were just having a bad day, but I don't think we'll be back in hurry.

What a great place, had a great meal and time ..highly recommend

Nice Lovato overlooking the beach

Loved this place elevated position right in the harbour at St Ives

Our first interaction with a staff member outside was pleasant. Once seated we asked for a drinks menu - “I'm doing this, you’ll need to wait” came the response. I got some menus from another table. Then we had a waitress asking to take our order whilst chewing gum - one of my all time pet hates. She was pushing for our order as the kitchen was closing at 3pm, reopening at 5pm. No where was this promoted. We ordered our meals and drinks, at this point reluctantly. The saving grace for the rum and crab shack was the same young man we met upon entrance. He delivered our cocktails and was polite, engaging with some humour. Perfect! Our food arrived, it was ok but nothing to rave about and I think at this point we were more concerned about the hygiene of the establishment as we’d just witnessed the FOH sweeping the floor, then sweeping the table with the same brush and then returned to brushing the floor. We asked if we could order a desert- No! Five minutes later the waitress came back, still chewing gum, saying that we could. By now we were done and decline to a tut and raised eyebrows. We went to pay and had a pleasant interaction with FOH but for me as a local it was too little, too late. I definitely won’t be going back and I’ll certainly not be recommending the rum and crab.

Love the gumbo. Lovely vibe in here. Something to be aware of though, they do have live acts, singing/keyboard type thing at times. We left as it spoilt the peaceful cheer for us as the music was quite melancholy. Great if that’s your type of thing

Service was top notch. Food was tasty I wanted crab, but which dish to go for.? In the end I tossed a coin a couple of times! Wasn't disappointed with the soft shell crab burger. My partner loved the pork loaded fries. Obviously I had to try the rum, but again so many to choose from. Needed the server's help and had a couple. Music was different. Southern states I think. A mixture of honky tonk and blues, but quite listenable. They said it changes every day. This place had been on our bucket list for a couple of years.

Amazing cocktails, great place to stop for lovely views and a break from the sun.

Visited 4 times in the space of 5 days! Great food and drinks. Reasonably priced and games available

Frankie & Kate amazing. Wonderful experience because of them.

this is somewhere I've wanted to try for a long time, but as my husband doesn't eat seafood, for a long time there wasn't a lot on the menu that appealed. More recently, there has been more chicken, beef, veggie and vegan options, all of which he enjoys, so we decided this time we were giving it a go. it opens at 12, and we arrived more or less on the dot there. the decor is quirky and cosy, and very comfortable. loved the skull mirrorball in the bar alcove. we were easily able to get a table, but for the time of day on an off peak weekday, it soon got busier. it seems very popular. we were able to order quickly. and didn't have to wait too long for our food. I had the Gumbo, which is a favourite of mine, but not available as widely as you'd hope in many UK eateries. (I do make a very good one myself, but can't resist it) the portion was generous, with a good sized side of delicious rice and beans, which had a lovely spiciness to it, and a lovely, light almost brioche like cornbread, delicious for dipping in the rich, flavourful sauce. the gumbo comes with plenty of tender chicken, spiced sausage and king prawns. the flavours were lovely. not overly hot (not that I mind a hot gumbo) but had a lovely rich depth to the sauce, with all the different flavours mingling beautifully. fortunately, as I don't have the biggest appetite, they were happy to provide me with a container to take my leftovers home in, as it would be a tragedy to let it go to waste. I only have a smaller appetite, despite how much I LOVE food, so this way I get two fantastic meals out of it instead of just one. staff were very accommodating, the house lager was decent, and my husbands burger looked really nice too. on future visits I'd love to try out some of the cocktails, but it was a little early in the day for that sort of thing for me. great atmosphere. fun decor. delicious food. quick and accommodating service. can't fault it. the prices tend to be a little higher than we would normally pay on a meal out, but you definitely get your moneys worth, so it's perfect as a bit of a special treat. the only downside I can see is that it is up a stone staircase, so will not be accessible to everyone. but for those that can visit, it's definitely worth it. part of me wants to work my way through the entire seafood menu, and part of me wants to just keep going back for that delicious gumbo. eta. third visit recently. had the seafood chowder and crab sandwich, a lunch special coming in at under £10. which was delicious. and getting a pitcher of the house lager is great value. it's advertised as two pints, costs a little less than two individual pints, and has more than two pints in it. it was a beautiful sunny day, and the views of the harbour were so blue and lovely. the staff were all in a great mood, even having a little shimmy to the music. we are definitely regulars now. it's our go to lunch spot when we need to visit St. Ives. looking forward to our next visit

We arrived at 7pm and they announced that they had run out of food. Unbelievable!

Lovely place to eat with a variety of different foods.

Situated on the harbourside. A good selection of mostly seafood, which is really Good food. Good rum and cocktail selection and a really cool place to sit and watch the sea through the open windows.

What a great idea, the two work so well together, we had fresh delicious crab sandwiches and rum cocktails. The view of the harbour is stunning and the place is very friendly tick, tick, tick. Why have we never been here before ?

Didn't eat but lovely atmosphere

Had the crab sharer and pitcher of mojitos. Seafood was excellent, service was quick, great value for money

Seen this pub a few times on the front in st ives but never been in - we were drawn in by the offer of crab sandwich and chowder at £9.95! And what a great find! lively cosy pub with cracking views of st ives - the crab sandwich was great - the chowder was the best we’ve ever tasted!!! Top marks to the chef for absolute perfection - perfect consistency - loads of fish, mussels and prawns - really impressed - we also tried a number of the cocktails! Oops! All sooo delicious - and lots of different versions/twists of popular cocktails - on top of all that the service was excellent! We will be back!!

Excellent food and service. I really enjoyed the crab linguine.

The food was OK - but nothing special to be honest. Atmosphere was non-existent but to be fair St.Ives is generally quiet at the moment so not the restaurant's fault. The service however was unbelievably poor! It wasn't busy but we still had difficulty attracting the attention of any of the three bar maids who were more interested in chatting amongst themselves at an empty corner table than serving their customers. Overall a below average, and not inexpensive experience!

Lovely food and great find in St Ives

Great location and selection of rums. Just had drinks this time but will return for food another time.

Staff are so nice here. They were lovely to our little boys. Kids menu was great and 4 plates of vegan fish and chips and we all left happy and full.

Considering the name is Rum and Crab shack you'd think the crab sandwich would be mind blowing, sorry to say it was very average, though the price wasn't at nearly £16. They advertise over 100 rums, but no rum list! Again the experience didn't meet the expectation. The service was good and friendly.

Really mixed feelings about this place. Love the vibe of it, staff are very good, friendly and attentive, the ambiance inside is awesome and you can feel the history of the place. But the food is just ok. Such a shame as the menu reads really well, but it’s just pretty average food. Really wanted to enjoy it, had a table by the window overlooking the harbor, but can’t see us coming back. The level of competition in st Ives is high, so you have to produce good product.

Fabulous place! Absolutely delicious food, worth every penny, served by super friendly staff. Highly recommended