Based on 763 opinions finded in 3 websites
Based on 763 opinions finded in 3 websites
Opinions
Food was very good we had the chicken enchiladas and chilli. The only complaint was the chilli portion was on the small side compared to the enchiladas. The staff were very friendly and quick to take our order. The pub was a little cold so we sat next to the fire (very cosy).
Jonathan Parry . 2024-11-09
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People friendly but the food and coffee was poor quality not great but still a lovely clean pub
Wendy Groves . 2024-11-08
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Excellent value for money Excellent food Excellent service
David Cull . 2024-11-04
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Very quiet on Tuesday evening, but service, food and beer Very good
Keith Elvins . 2024-10-29
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Had a few poor burgers in the past but this one must take the prize for being crap! Served in a cheap Scotch roll, couldn’t taste the Brie or Cranberry, but we managed to taste the oily burger. Just bland and tasteless. Not flamed grilled for certain. The chips and opinion rings were anaemic and undercooked. And that was the special board! The service was okay….One to avoid.
Michael Jones . 2024-10-28
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Lovely meal after work.Staff always really friendly and welcoming. Food was delicious as always...
Debbie Pribojac . 2024-10-26
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Good food at a reasonable price. Quiet location and very friendly staff.
Darren Hobbs . 2024-10-20
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Warm welcome amazing food and they allowed us to stay the car park overnight in our Motorhome will definitely visit again.
Dave Ellis . 2024-10-15
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Went to this pub for a beer and there was not many people in there. The pub is welcoming and serves good beer and good food. However, if the local people do not support this pub it will close, then they will be the first to say “oh why has it closed” it’s a great pub so please support it. Btw I live in Inkberrow so miles away. 👍
MrSheen123 . 2024-10-05
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A lovely find. Found this as our usual meet up place was fully booked, think this might be our new ‘usual place’. Food was all freshly cooked and really good portion sizes at a reasonable cost. Very good value for money. Staff really friendly and we were well looked after. Thank you very much, we will be back x
Kath W . 2024-09-29
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Love this place. Good honest pub food. Served quickly. No need to book if you go before 6pm
Andy Munro . 2024-09-20
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Really nice family lunch at The Retreat. Good location just off M5 in village of Norton. Great value food and plenty of space that we utilised with children all well looked after. We will come back very soon. Thank you
Sandy L . 2024-09-04
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Light bites with a Hot Pudding, hmmm, excellent value , what's not to like , also the Salad is 'proper' not any this fancy mixed leaf nonsense and always a friendly welcome , keep it up .
Culture07457614009 . 2024-09-01
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Hi, thoroughly enjoyed our family lunch at the retreat. The food was served in good time, I had a nut allergy and this was handled very well, and we all thought it good value. Sun shining outside made for a great day. Thanks and we will see you again.
Kirsty L . 2024-08-29
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This time was a return visit for us within two weeks as we enjoyed our previous visit so much. The staff are very friendly and the food is excellent for the price. Large car park with plenty of room for us to park our motorhome and stay overnight. Will definitely be coming here again. Rob and Julie
rob beasley . 2024-08-21
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Thank you to James and the nice lady that were working today such friendly service and so pleased our dog could come he loved it!!! best meal ive had in ages thabk you
JoviGirl Xxx . 2024-08-08
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Staff were lovely however the food was pretty disappointing.
Jamie Craig . 2024-08-06
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Just a little lite bite Lasagne with a salad and garlic bread, good value for an afternoon with a lemonade it was a tenner
Paul Anthony . 2024-08-01
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Taken along time for food to come out as there was not many in if you came in after us people say two they had there's before us we were a party of 12 tell us don't just leave us and not say anything
robert aston . 2024-07-26
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Food and service was excellent. Very friendly and obliging staff Will definitely be back here soon Very pleasant ambience.
Patricia R . 2024-07-13
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Very welcoming. Large indoor and outdoor seating available. Great menu with plenty of options, and able to make changes to the meals is excellent. Plenty of parking. Dog and children friendly. And the desserts are to die for. Highly recommend.
Sophie Sayce . 2024-07-12
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Excellent service and great food. Booked a table for 10 originally on the Saturday but had to change to the Friday. Absolutely no problem to do this. Staff very friendly and accommodating. Will definitely be recommending this pub to friends and family and hopefully returning shortly 👍
Bishy52 . 2024-07-06
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Great value 2 course lunch here
Mandy Gardner . 2024-07-04
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Went for lunch with other family members and 3 dogs sat outside in the sun Absolutely great servive and lovely food
Carolyn Gurney . 2024-06-20
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Stopped overnight with motorhome on way to South Coast.....large flat carpark ideal and pub lunch good - nights sleep however spoilt by persistent dog barking!
Connector07813481606 . 2024-06-13
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Had a wonderful late afternoon here with my family, absolutely lovely staff, great amazing food and nice atmosphere/music
Shirohake . 2024-06-05
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Great pub & Great service from friendly, helpful staff and excellent food. We will be back soon.
Jacqui Blake . 2024-05-24
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As part of a group of 20 people we have a delicious meal here about every 6 weeks. Food excellent all tastes catered for, and the staff are fabulous. Great value.
Sue Rimell . 2024-05-17
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Food was ok. The only disappointment was the "chicken burger " wasn't a chicken burger it was 3 chicken nuggets on a roll. Try again on presentation. Chef needs a kick up the rear and focus on food. Other wise fine. Staff were lovely.
Sue Such . 2024-05-13
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Lovely lunch with friend and dogs, great food and friendly staff. Very happy look forward to returning and would definitely recommend.
Tour46591826613 . 2024-05-04
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We stayed in the car park in our campervan for an event at the thee counties showground. Perfect for our needs and we have booked to do the same in June. Really helpful and friendly staff and very welcoming customers. Very dog friendly. The food was good and with a few changes could be excellent. Very reasonable prices. Looking forward to staying again
Mark Taylor . 2024-04-28
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Great service, all the staff, and most of the customers looked after our dogs. Really good fish and chips - would recommend Thank you
Wanderer07741275210 . 2024-04-27
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Beautiful food, freshly made and really tasty. We had Cajun Chicken, Lasagne, Scampi and Fish and Chips, the portions were ample and the homemade chips were the best ever. The staff are really friendly and nothing is too much trouble.
howesmob . 2024-04-04
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Thank you to all the staff at The Retreat. Excellent lunch today, great hospitality. We are regulars to The Retreat and have always had an excellent meal.
325juneg . 2024-03-24
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Had a lovely meal,came as light Brunch but plates were full..proper homemade chips which is rare these days..lovely staff and had lovely chat .Will be going again and will recommend too friends..well done too all the staff.xx
Cattylove38 . 2024-03-23
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Popped in for a late lunch, as usual a nice relaxed visit, good food, lager good and great friendly staff
Dean Gormley . 2024-03-23
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A group of 5 friends meet up and had a lovely evening food was great and staff were lovely keep up the good work guys we will definitely be dinning there again
Lawrence H . 2024-03-22
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I've from people the food is not nice
Rachel Prosser . 2024-03-17
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We were late in, so it was quiet. Lovely fresh cooked food, and friendly and helpful staff. Very nice
Sue Charlton . 2024-03-16
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Had a fab meal at the retreat tonight very friendly and accomodating, thanks so much for a fab meal will definitely be coming back. If anyone wants a meal where you can chill and relax this is the place to come, family run pub where nothing is a problem,thank you so much the retreat, norton.
Tina Hemming . 2024-02-18
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We like it. Plenty of food. Well cooked and presented. Plenty of choice including vegetarian. Reasonable prices and good service with a smile.
Sheila Joynes . 2024-02-16
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We visited on wed 14th, we had lovely food of fish and chips. The barstaff were welcoming and when I couldn’t manage a desert they packaged one up for me to take home for later. We noticed a corner in the pub had a play area and dogs also welcome, a pub that caters for everyone.
Deborah w . 2024-02-15
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We were visiting the area and having looked at the website arrived before the designated time for kitchen closure. On enquiring about food, we were informed in a most curt manner that the kitchen was closed and the man then walked off. I waited to point out that the website stated 8pm, he then told me there was a notice outside saying 'times varied'. His manner was curt, rude, inhospitable (in a service industry) and dismissive. Do not go there on a winter's evening if you are averse to rudeness. There are far better ways of telling a potential customer that the kitchen is closed. Any polite and respectful version, I would have understood. It was Wed 7 February if anyone wants to check who this rude man is (if he was not the manager, that is).
977lizzieb . 2024-02-14
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I was traveling from outside the country to visit family, the other two with me at lunch live just a few minutes away. This restaurant changed ownership several years back. It was known to be good those years ago, but we were all impressed by the attentive service, quality of food, prices and speed of delivery today. This place is huge. If all of Worcester decides to eat lunch there at the same moment, they’ll have a bit of squeeze, but they’ll still fit you in somewhere. Food ordered: gammon steak (5/5), fish and chips (5/5) and I ate the all day breakfast which was infinitely better than two ate in London during my travels (which being in the city also obviously cost me 30-40% more). We talked for a while with the owner, who was wonderful. To their next guests I will tell you this - if you want something different, ask! They will go above and beyond, but I can see a pattern of people making complaints here, when they did not actually verbalize anything during the multiple opportunities. Give them a chance, no two people want the Sunday lunch the same way, or the all day breakfast the same way. It pains me to see negative reviews when people also state they didn’t communicate a single thing in person. This isn’t helping a local independent business at all. Point of note is that I took the train after lunch to London via Worcester Parkway and the station can’t be more than 5 minutes away which is very convenient for some going that route.
Kalgari . 2024-01-30
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The salad and garlic bread were obviously prepared by a fully qualified chef but the lasagna was not. Dry, tasteless with less meat than a can off smartprice cat food. Service was good although long wait for food when not really busy. Wouldn't return.
Martyn Simons . 2024-01-26
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Unfortunately not the best experience, quality of food was poor the re-heated chips says it all! Could not help thinking the 2 employees we spoke with would benefit from retraining as there was little enthusiasm or interest shown towards customers. The Retreat Inn is quite a large pub and does lack atmosphere (of course could be different in the evening) hope things will improve, try again in 12 months see if there are any changes.
Ridetraveller007 . 2024-01-22
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lovely idyllic suroundings,nice atmosphere and a fine menu a cracking all round place
oliver johnstone . 2024-01-22
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Why is it that if a customer complains the manager always is never in the wrong. She never seems to take the complaint on board. Its always the customers fault. Years ago you had to book weeks in advance for a table, not anymore. What does that tell you.
Sally Berisford . 2024-01-01
MORE AT Google
Visted on Saturday 16th December 2023 for lunch. Very friendly and helpful staff. Food came in good time and was all reasonably priced. Will visit again.
Dan L . 2023-12-17
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Haven't been here for a while, stopped for lunch with mum. Two lovely meals from light bites menu, fab home cooked chips, generous portions. Choice of hot puddings with custard, ice cream or fresh cream to follow ,incredible value. Great pub in excellent location and friendly staff too. Will definitely be returning soon. Can't recommend highly enough.
Tour46591826613 . 2023-11-22
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Stayed here 14th November in our campervan. Food was delicious and very reasonable. Lovely warm fire going and chilled atmosphere. Interesting chat with landlady. What a bonus to have as a local!
Erica Flynn . 2023-11-15
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6 of us ate and had puddings. The gammon didn't look cooked at one end. But they took the price of it off the bill. So all in all was happy
Rob Hobbs . 2023-11-13
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Enjoyed very tasty fish and chips after visiting Croom, National Trust.
Liz Dowling . 2023-11-11
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We had lunch today. Staff and food was great. Can recommend the steak and onion baguette.
Debs Leslie . 2023-10-28
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Lovely lunch, prompt and friendly service. Staff go above and beyond to please. Warm and friendly welcoming atmosphere
Jayne H . 2023-10-19
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Very friendly and welcoming staff. Food was freshly cooked, delicious and plenty of it. Dog friendly too! Highly recommended
David Wozencroft . 2023-10-07
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Thay are always consistent and are dog friendly
John Timmins . 2023-09-04
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The Retreat in Norton used to be a restaurant where we would go for a special occasion. It is no longer that place. As a starter, I ordered the soup, but this was glutinous and tasteless – I rarely season food, but had to add pepper to this to give it some flavour. Then I tried the “curry”, which was spicy, but did not really taste of curry. I’m afraid that we will not be returning.
colescamp . 2023-08-29
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Both staff ,menu ,food and the pub were all get staff pleasant and helpful all good Not a local but my Auntie lives in village and we visit quite often and would go there again .many thanks .
Julia Beard . 2023-08-22
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Wanted a lovely Sunday roast, what I got was gravy like dishwater and overcooked mushy vegetables and instant/frozen mash plus a frozen stuffing ball. Really disappointed, ate majority as at £12 a roast it’s pretty expensive for what you get. The location and the peacefulness of the place is what makes this place, the food is a big let down.
Neil C . 2023-08-20
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Had a really good meal here staff friendly and helpful, good choice of drinks, would definitely eat here again.
Billy Post 225 . 2023-08-15
MORE AT Google
We used to frequent this at least once or twice a month about 4 - 5 years ago. Ownership changed a few times and it went downhill, especially on the food front - but due to the recently posted good reviews we tried this venue again this weekend to celebrate a special birthday. All was great in terms of the welcome, the service, cleanliness and seating. - although the place looked empty. What really let this down was the food... There was a large group of us and each person had something to complain about; The Cajun Chicken wrap was too overpowering on the mint and tasted weird. The standard burger tasted worse than a McDonalds burger and had burnt chips. The Lasagna was basically vegetables in Vinaigrette with some limp spinach which tasted like it had gone off - possibly the worst ever tasted - and these are some of the comments from various guests within our party. The side salads were fresh and lovely. The chips were a strange assembly of wedges with flat steak type chips and normal chips mixed together. Very confusing like they used the last bits of the chips they had left... The portions were large on oval plates which were hot. What really got us was the ketchup - budget ketchup, rather than the real thing. It looked like a translucent red goo, much like a Chilli Sauce colour rather than the deep red sauce we normally get. We all compared notes long after we got home and everyone had tummy, burp/wind issues and didn't feel very well. :( Sadly we will not be returning here for probably another 4 years. A real shame as the owner seemed lovely, talkative and the venue is a real gem of a place in a great location.
Write2Eye4Travel . 2023-07-23
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Lovely country pub on my walk to Worcester Parkway station. Nice selection of beers including Hobgoblin IPA. Very nice. Unfortunately no time to try the food, maybe next time!
Mark Londero . 2023-06-22
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We visited The Retreat to gather and have a catch-up. I had not used this place for some time as a few years ago went off it due to poor standards. Pleasantly surprised on entry and on approach to bar... lady behind the bar was ready to serve us .. How refreshing to have a barmaid who was ready to engage in conversation.. We all (9) had a delicious meal..covered a wide selection of the menu and not one portion was poor,cold or received a complaint .. The deserts were the best portion ever..jammy dodgers with ice-cream was gorrgeous.. So pleased that it is so good and got quality and style.. I need a good pub locally that has the ambience of what pubs used to be like.. Good luck with managing the Pub Wendy .. For sure you will see us again ,,
Johnney A . 2023-06-18
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This pub is excellent! Excellent service and very kind staff. The manager was also very nice and she was very good to get along with. I don't understand some of these negative reviews? Known about this pub for years and have never had a bad word to say about this place! A proper hidden gem of Worcester! Nice location too which makes it better. I have already recommended this place to a few people and will carry on after the great meal I had! Definitely recommend the retreat burger :)
Getaway40166008525 . 2023-06-17
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Great Panini's followed by Wendy's Wonderful Cheesecakes , Yummy ! Always worth a visit anytime ( not Mondays though ) , friendly staff and atmosphere , Lite Bite Steak lovely .
johnsQ506GD . 2023-06-10
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Very expensive for what you get ordered a burger which cost £18 for two frozen burgers in a bun anaemic, bacon and some fries don’t waste your money .
Jacqui Birchley . 2023-06-07
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We went for a meal with friends and the food was superb. The staff were lovely and very efficient. The prices were very reasonable and the location is very nice. It's in a nice semi rural village and has a very friendly atmosphere. Would definitely recommend
Jackie S . 2023-05-22
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Amazing experience, huge space, and great garden!
Yana Konova . 2023-05-22
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Very nice meal, plenty of choice, friendly efficient service, sunny, clean restaurant, very friendly staff
Steph W . 2023-05-18
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There were 12 of us in our party and everybody was delighted. We were made welcome from the moment we arrived and the service throughout was great. The food was good quality, hot, good portions and good value for money. I would strongly recomend a...
icf555 . 2023-05-14
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Very friendly greeting, they accommodated our party of 12 with easy. Everything arrived together with no waiting around. The food was delicious with generous portions. Highly recommend the Ginger sponge with ginger sauce and custard for a sweet you won’t be disappointed. Great service, great atmosphere and definitely worth a trip too
Sharr1964 . 2023-05-14
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Thank-you so very much for such a fun friendly evening with lovely food. Everyone really enjoyed themselves. Service was 1st class. Everything was really lovely. It was a really big table but the food all came out together served really hot and fresh. It was...
Lynda W . 2023-05-14
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It was very quiet here when I visited on a Sunday afternoon. I was a bit apprehensive about what the food was going to be like after I ordered but was very pleasantly surprised. The landlady and staff were all very friendly and helpful. I'll definitely have a return visit.
Martin . 2023-04-25
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Amazing lite bite lunch today. Sooo filling. Had to take some cheesecake home as it looked so yummy
kim bishopp . 2023-04-22
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Just had lunch here with my friend. We both had the Lite bites. I had sausage and mash and my friend had the gammon. Wow! For lite bites they were massive! Really filling and very well presented. Having to take the beautiful cheesecake home as...
Lyppard123 . 2023-04-22
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Another great meal/time at the Retreat - gammon especially was lovely. James was helpful/friendly . Nothing was too much trouble after we changed our minds a couple of times. Wendy came over and had a chat and made us feel very welcome. Looking forward to...
nortonfamily186424 . 2023-04-21
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Food not up to standard and very disappointing with the meals for the price-curry just like water and what you got on the plates was not worth the cost of the bill
Camper748930 . 2023-04-11
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Thank you everyone at The Retreat for an excellent Easter Sunday lunch. As always good service, excellent food and cheerful helpful staff.
325juneg . 2023-04-09
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We had lunch here today, we had the Sunday roast well let’s just say it wasn’t a roast we got served chargrilled chicke not roast chicken the roast potatoes were cheap frozen ones the gravy was like dish water the whole thing was very bland no flavour and not a great experience. As for the lady behind the counter extremely rude as she said “ people who complain only want something for free “ the thing is I was prepared to pay the £20 she didn’t handle herself well at all I would give this pub a miss everyone save your money
will jephson . 2023-04-09
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Meal for 6 people at 7pm - service was prompt and efficient and the food was served in good time, all together.. food was hot and delicious and we all thoroughly enjoyed it..
suesL3695FC . 2023-04-05
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Stopped at the Retreat today for a meal on a weekend away, service was great, friendly staff, polite and helpful all round, and our meals were plentiful and very enjoyable. We'll done one and all
Denette Doughty . 2023-03-25
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Excellent food, excellent service, very friendly staff. Meals always hot at service. Go there regularly. Would recommend to everyone.
Ray Wakelam . 2023-03-20
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Had a very enjoyable light bite lunch followed by a delicious lemon sundae.
Pete Jones . 2023-02-20
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Nice food, nice place, and great service - a little over priced though
Robbie Ballinger . 2023-02-19
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Ate here today with the family for my dads birthday. Food was excellent and great sized portions. The menu had a good choice of meals and good specials on the board. The staff were so friendly and helpful, couldn't ask for a nicer atmosphere.
Marc Beckett . 2023-02-18
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The Retreat is always good. Our "go to" place for a celebration lunch. They even put candies on the desert for the "birthday boy". A nice touch.
Stephen Bell . 2023-02-09
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Good service and value for money...
Paul Hale . 2023-02-08
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I have been here several times now with my friend. The last time was yesterday. The food has always been good. In fact, I don't normally like chips, but I like them here. We generally choose from the lite bites. We have always enjoyed them....
maggieej88 . 2023-01-14
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Freindly staff. Nice surroundings
Billy Johal . 2023-01-14
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An unassuming pub that serves great food! Definitely recommend!
Paul Hill . 2022-12-30
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We class ourselves as fairly regular customers,My wife and I visiting with my mother in law or friends.Had lunch today(30th) which we found to be as good as always.we love the light bite meals they offer which are always nicely cooked and good value,as are...
CosmicChrisA . 2022-12-30
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Had a wonderful time at the Retreat Inn today. Wonderful little kids corner to entertain the kiddies while we enjoyed a pre Christmas catch up. Lovely coffee, and nice meals. Good menu choice which suited all budgets. So many places only offer full priced meals,...
annajF1121QH . 2022-12-18
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Great friendly service, lovely food Thank you
Midland Auto Alarms . 2022-12-12
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We arrived for our family birthday meal (10 of us) and were greeted nicely and shown to our table. We ordered our meals, I had made a list of 6 meals and the others gave their orders, at least 4 of these were roast dinners....
SandyD67 . 2022-11-20
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Where to start booked for 10 people The place was very quite for a sunday lunch time They did not get the order right for one of us. 6 of us ordered the carvery. Plates cold veg hard barely cooked meat cold very poor when...
105adrianp . 2022-11-20
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Nice. Food was great and the staff were attentive.
Richard Scase . 2022-11-04
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Good Food, Great Service, not too far from the motorway and a far better option for a bite to eat than a service station. Would definitely go back.
Anvilman 66 . 2022-10-29
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Lunch time on a Wednesday. Not very busy, in fact only one other couple for a time. Order for drinks, only orange juice! So three of us had water, pint glasses ! My friend had a hell of beer, cloudy so sent it back. Chewing...
Bloke1947 . 2022-10-22
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Wonderful place to eat food was great and hot my complaints to the chef who cooked the food it was just cooked the way I ordered it the waiter was also very pleasant and helpful
Susan Watkins . 2022-10-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2215 Opinions
This once was our favourite place for a carvery. Booked a table for 24 when we arrived it was for 22 the plastic cover on the carvery defeats a carvery it's ridiculous and slow service we all ate at very different times. Claim it's for hygiene the person serving had some dirty tshirt on and the girl was flicking her hair behind the screen I get it's hot but take the plastic screen down for God sake and let customers help themselves definitely will not be returning as its the 2nd bad time we've had now and it's quite an expensive carvery for the service. Very disappointed our whole table were disappointed. Also why put the sauce at the beginning of a carvery? Have to push back all through the queue to get to sauce
191 Opinions
Great pub with great locals and really nice friendly bar staff and landlord....I spent a week in Arley and they were all very welcoming to me....I look forward to my return soon.....
247 Opinions
Last minute check in. No messing around £70 with 2 dogs. Lovely cosy room can't complain. Excellent service 👍👍👍
2006 Opinions
Had a carvery lunch at Norton Grange today, somewhat reluctantly after a poor experience in the summer....pleasantly surprised to find it outstandingly good!Gorgeous, perfectly cooked & generous portions from beef and gammon joints and a wide choice of vegetables which were well cooked and beautifully presented. The new head chef has made a massive difference to the food quality and it is unrecognisable from what was on offer a few months ago. Prompt and friendly service and a relaxed atmosphere. Spread the word, the Norton Grange is back!
91 Opinions
We were looking for somewhere for a big family lunch that was central for us all to get to from around the country. So, I didn’t know what to expect but from the start Jane and Andre were incredibly helpful and came up with a lovely fresh menu of seasonal food. We had a room to ourselves and had a great afternoon out. The food was delicious, and Jane and Andre did everything to make us feel welcome and relaxed. Even though they both must have been very busy getting us food and drink they never made us feel rushed and nothing was too much trouble for them. There were some very good wines and beers and also a great selection of no/low alcohol drinks which was welcome as so many of us were driving.