The Restaurant at Forest Lodge in Waverley

Used to pop in for breakfast but prices rose and I found better value and produce up the road. This venue is wheelchair and pushchair friendly. Lots of seating to choose from and it is bright. Seems well staffed but tables are slowly cleared away. Took a friend for a. Upon and slice of cake. Two cakes, tea and posh coffee £17. Cakes are a good size.

Went for usual sunday roast which very nice except for very poor yorkshire puds, please change recipe very very dense. Suggest equal amounts, milk, eggs and plain flower does the trick ever time otherwise great Dave

The carvery is now a staggering £15.99. I ordered expecting something lovely and left feeling totally ripped-off. For my £15.99 all I received was 2 slices of just warm chicken and some stuffing, 2 cool roasted potatoes, 3 carrots, a small spoonful of beetroot and gravy. I shall be finding another establishment in future.

Very disappointing visit for Sunday lunch. Waited so long to pay the dinners were cold. My 99 year old step mum refused to eat it but to be honest it wasn’t the most attractive meal. Way over priced. Restaurant full of young staff with no apparent manager in site. No cutlery. Very poor management of cleaning and we sat looking at a mountain of dirty dishes. No customer service ie sorry for keeping you waiting more like a grunt

As we live quite near the Garden Centre, we pop in occasionally for lunch, and to buy some plants or other goodies. On this occasion we had some lunch. My wife and I both had jacket potatoes. I had the coronation chicken jacket potato, it was tasty, but at few pennies short of £10.00, I would have expected a potato that was a bit larger than an extra large chicken egg. I know the price of everything has gone up, but at least serve a proper sized potato.

Excellent Food and Service! We called in on a Saturday lunchtime. We all had the carvery. The food was excellent and our portions were large. We were served with a smile and the restaurant environment is very nice. Looking forward to our next visit!

A friend who has autism used to work at this plant center where he was bullied by various management staff and directors and as such has great knowledge of this place which I have been to and can verify. Firstly the car park is very small and has to handle large trucks as well and of course has to handle people too it is a very unsuitable car park. This company relies very heavily on imported goods which means prices are high on top of this most products are adequate at best personally I find better quality items on eBay at a much fairer price. Paths have some trip hazards so walk carefully. The restaurant is very expensive and the food is atrocious that it actually makes McDonald's food look good. The variety of plants is about the only positive thing here. Now onto Birdworld my friend worked at here briefly during winter months was bullied by the head gardener several times walked in on a member of staff playing with himself in a area that has lots of kids who instead of being fired was simply moved to forest lodge because he had friends in high places makes me sick my friend also recognised that the some of the birds have very small enclosures especially the Artic owls who have long wingspans and need room to glide because of this the owl collided with the siding he was also attacked as a child by a bird because the bird didn't like baseball caps and the member of staff at the time wasn't doing their job properly and recognising this. Management is very lackluster and show no leadership skills whatsoever. Being a customer here is not worth it very overpriced and mediocre at best and being a employee here is not worth it either your not treated with any respect.

Very poor service 52mins to get food mid week. Lots of very young staff but zero organisation or management. Food was awful

I regularly stop at this Garden Centre for lunch and sadly the food portions are nothing like they used to be. I also agree with the previous review that there is no system to get the food quickly and paid for. You have to wait for such a long time to pay as regardless of how many customers are there only one till is open. The jacket potato was lovely but now all you get is a small ramekin of chilli by the side which amounts to about 3 mouthfuls of chilli! Previously the chilli was fairly generous and spread over the jacket potato. £9.95 seems a lot of money for what you get 😔

Dreadfully slow service. This restaurant is set up to be super efficient with a nice layout and plenty of space but it is totally disorganised and chaotic. There is no point having anything hot off the buffet as its stone cold by the time you finally get to pay and wait for a hot drink. Food can be bland and often tastes stale. Open both tills ! Where is the management?? Such a shame.

Garden centre has so much to offer, great quality plants and loads of varieties, kitchen equipment, bird care and gifts. Costa in the restaurant, good tea and pleasant service Easily accessible on the A325 with plenty of parking

Went for family lunch mid week - shocking the poor service as it took 40minutes just to get a jacket and two other mains from the counters despite it being very quite. Lots of staff - too many - but all very young and not at all managed for flow (must be loosing vast amount of revenue opportunity). Quality of food was awful- cold jacket, cold mains and the food was clearly pre packed and maybe from day before. Crockery not clean, eg lipstick on clean glasses to which lady said that’s how they come out of the machine! Avoid. Used to be a great restaurant until it changed hands.

This is one of the most expensive gardens centres I have ever been to. Even when prices are high generally, Forest Lodge is priced way beyond the others. We have eaten a couple of times in the restaurant and the food is nothing special, even if the prices are. Food was not particularly hot and by the time coffee's are made and you've sat down, the food is almost back to is pre-cooked frozen state. I personally suggest you support your local provatelty run garden centres instead of using Haskins - my local one is a much nicer and less expensive visit every time.

Lovely breakfast. Would be great if they could offer an additional side if you don't want toast.. Rather than having to pay extra. Beans need to be warmer.. They are always just about Luke warm. More selection on juices would be nice

Excellent lunch. I would recommend this garden centre restaurant. I must admit we go regularly but always find the food and coffee a high standard

Came here on bank holiday Monday and had a fantastic carvery. The food was superb and the portion size was very generous. Some of the younger staff were a bit unenthusiastic and ‘sad’ but apart from that Haskins is a lovely place to visit. Would highly recommend and will definitely return.

yes its a cut above the other unfortunate didnt have the trees i was after which were in season. still we spent an hour here before going to bird world next door

After my last bad experience at this restaurant, we were passing and thought we would give it another try. Big mistake! Decided to have a light lunch of the leek and potato soup. The service was mediocre. The soup was like dishwater, very thin and tasteless. Tried to revive it with lots of salt and pepper, but to no avail. We left most of it, along with the stale bread. Almost £14 wasted. Thought we would try a coffee and cake. The variety of cakes was quite good, but we were not prepared to pay the extortionate prices. We used to love the bread pudding which was a sizeable piece, and often used to call in to get a piece to take away. . Now, it’s a sad, thin offering, and much more expensive. So, just opted for a couple of coffees. Unfortunately, the hot drinks counter was complete chaos. A couple of lads virtually tripping over each other due to not having any sort of system. Next time we are in the vicinity, we won’t be dropping by, we will be driving by.

Popped In for lunch on A dull wet snowy afternoon, and the restaurant, its staff and the food were just as miserable. Hubby had the Pork Carvery( if you could call it that). The poor man took his life in his hands asking for A 3rd slice of meat, very brave considering the look on the rottweilers face serving. I made the mistake of the Macaroni Cheese, with soft soggy, non garlicky garlic bread. And we had 2 coffees and just over £30 had gone on what can only be described as very poor quality food. The staff were all totally disinterested in what they were doing, perhaps its not A good place to work, but without people like myself and all the others popping in, they would be out of work! The only time it got slightly exciting was when everyone started singing happy birthday, now I believe this was the staff, although I couldn't tell from the table we were sat at. It could of been for Doris or Doreen doing the hot drinks at 2mph, perhaps they had reached A certain milestone. We actually made our way through about half of the meals, before giving up, on the Macaroni Cheese that actually had developed A strange type of skin on it, A bit like custard, and I actually had to use A knife and Fork to get through the Macaroni. I won't go into too many details about the £14 carvery and its solid crackling, except to say that Toby has got absolutely nothing to worry about at all. Couldn't actually quite work out if the Macaroni and other cremated dried out bits under the heat lamps had been made by A qualified chef (I hope not) or been cooked from frozen A few hours back. So all I can say is avoid this place like the plague unless of course, you want to waste your money. Just wish I had bought the remainder of the Macaroni home, as I forgot that I needed to stop for some Polyfiller on the way home.

Just had to say sunday roast beef could not have been better, beef to die for roast potatoes soft in the middle and crispy in the middle, whst not to like

We came here a couple of months ago and had breakfast which was cold (I know I should have sent it back). We came again today and the breakfast again was cold! I don't know how long the food had been sat on the servery but would suggest they go back to serving it freshly from the kitchen as they used to do before Haskins took over. Apart from that, the standard of the food was very good albeit cold!

Went over for breakfast but were 5 mins to late. The you lady there I think she was the restaurant manager,she ask us what we want as were prepared to go , she said that they could do us a sausage sandwich was was very well received. The team went over and above their remit as breakfast had finished. We are very grateful and thank you team for you hospitality. We will visit again.

Low quality expensive roast significantly poorer than when Forest Lodge. Being corporatized . Sad. Disappointing. Avoid.

I had previously eaten here a while ago and thought I would give it another go, wish I hadn't wasted my lunch break. Went for work lunch today with a work colleague and the lady serving at the carvery was in a filthy mood and...

My wife and I went this morning for coffee and decided to have breakfast too. We couldn't believe how slow and disorganised everything was. One person serving, food placed on cold plates, tills away from the food/coffee tables not operating, long queue for coffee which...

Poor service at the cafe. Uninterested, unhelpful staff who serve interminably slowly. Cannot crack a smile to save their life. Ordered our food, and advised it would be brought to the table. Didn’t happen, I had to go and ask where our food was. It...

There are 2 food Q's. One cakes, the other "hot" breakfast. So far ok. But there is only one place to order hot drinks and pay. So you have your hot breakfadt you then have to go in the other line. Its soooo long that...

Good place to have a walk from, shop and café after - we drop our children off to visit Birdworld (their old enough on their own), and go for a walk in Alice Holt over the road. Come back, do some garden centre shopping and...

Food was poor - dry and uninteresting. Seems like you have a choice of bread (big fat slices) with various fillings. Chips are just re heated - taste like they were fried a few days before. Staff not very concerned. This is not the first...

Turned up at 10.55 wanting possibly some baguettes to be told you can’t have one until 11.30 by a really unhelpful member of staff even though there were some ready. Bought a 3 item breakfast sandwich plus scrambled eggs on toast Wasn’t offered choice of...

Large dining area with nice selection of self-service food. After your lunch convenient to spend the afternoon at Birdworld

We have just visited for lunch. Hopeful of the carvery we were extremely disappointed when we saw a poor choice of food with dried up unappetising sides to go with the one meat choice of turkey. Prior to Haskins taking over, the food here was...

Everything was fine except the chocolate croissant whose chocolate filling was not at all tasty. For that price, something more like Nutella would be lovely.

We took my brother and his wife for lunch here and it was very enjoyable. We were greeted by a lovely, helpful assistant who went out of her way to help us and even took their order and left the ticket at the till so...

My wife and I along with her friends are frequent visitors [weekly] to the cafeteria. We paid a visit today [30/7/22] and purchased 2 cold drinks. The garden centre allows dogs on site, I was surprised and disappointed that the owners allowed the dogs up...

A truly lovely experience Pristine clean environment friendly staff who couldn’t do enough for you A smile and a cheery word makes all the difference and we had that and more The food w as generous and beautifully presented and very reasonable in price Will...

Large restaurant area well laid out and tables not too close together. Excellent snack lunch including a very tasty mushroom soup and breakfast roll which included egg bacon an sausage. Big portions and quality.Promptservice and reasonably priced.

Good but could do with some more Ceoliac friendly treats, that taste good. I had a lovely tiffin but unfortunately as I visited with a ceoliac and the options were restricted and then not all that good I'm unfortunately forced in scoring down.

The choice is spectacular eg wisteria trained into shapes and spiral olive trees (£900 sadly). Beautiful and well laid out. Wonderful cafe and good selection of clothes eg Barbour

Came here for lunch with mum, sister, niece and nephew and was very good. Great food and staff were very helpful.

Visited yesterady to meet with family for lunch. Food was such a disappointment - the lasagne managed to taste of notihing. The special curry was indistinguishable - certainly nothing like any kind of curry. The staff were friendly and helpful. After this disappointing lunch, we...

Lunch at Haskins yesterday with family, much improved since the last time and Haskins taken over. The food much better and coffee wasn’t bad either

Sadly the Victoria sponge cake was stale (rock hard on one side). Service was really slow and their was dirty crockery on many of the tables in the restaurant. Not a good start Haskins.

Taday we went out for a tubby top up - cake. Schwaldkirchtorte - nice light and fluffy - excellent Bread pudding - not too heavy, tasted good Oreo cheese cake - tasted of oreos. Millionaire shortbread - good for a sweet tooth The staff we...

I pm in very quiet restaurant we received Abrupt and curt service at hot meal venue. Took 87yr old wheelchair bound mum for birthday lunch…wouldn’t negotiate maybe a child size lasagne meal ‘not on the child’s menu…this is what you can have’ all food was...

After we queued for over half an hour only to get to the front to be told we have no fried eggs no bacon and three sausages. They could have told us sooner. one poor woman serving breakfast with tins not by her but at...

We last reviewed "The Restaurant at Forest Lodge" in September 2019, pre-covid and before the whole garden centre business was sold to Haskins in February 2020. Meal and service standards were good then. Since then the whole garden centre has had a major upgrade and...

It’s a bit of a pity as the food is good but the service and setup is SOOOOOO SLOOOOOOOWWW. Good breakfast for the price but just takes so long to get served.

Having met with some Sunday I’m happy indoors resistance, chucked me ol mum and uncle In The car and went for lunch at above. Wasn’t too manic and yes the carvery can leave some of it ‘warm’ but mums lasagne was bang on the money...

Went with a friend on Thursday 13th October. I had fish and chips which looked to be OK. Getting to the table and starting to eat I found the chips seemed to be like fried wood and the fish was so overcooked it was quite...

We visit Forest Lodge Restaurant/cafe regularly and have done so for many years and have never had any reason to complain. The staff are always friendly and attentive. During these difficult times they became more like extended family to us, looking after us, making things...

I've been to this restaurant many times. Somethings have changed, most not for the better. That said the staff and the customer service are still there and make for a great day out. We were helped to our table by a lovely young lady called...

Been for our usual breakfast today, breakfast was lovely and hot, the staff couldnt do enough for you and even though costa is a longer wait than a normal instant coffee, it’s worth the wait.During the height of Covid this was the only restaurant we...

Went for lunch yesterday, With a very limited menu on offer, we ordered the Brie and bacon toastie. Unfortunately, no Brie to speak of, salty bacon and a revolting tomato relish of some sort, The bottom slice of bread was soggy. Not sure how you...

We did not have a good experience recently eating at Forest Lodge. Both me and my husband had bad upset tummies 3 hours after eating lunch here. We both had the bacon and brie pannini which seemed to be the common factor. I immediately phoned...

If you enjoy queuing and eating cold food, this is the place for you. I had really disappointing breakfast experience here a few weeks ago with long queues resulting in cold food. I decided to give them another go for lunch. Absolute chaos. The queues...

This is a lovely garden centre and it has a nicely designed self service restaurant . Sadly that’s the only positive . We queued for a breakfast buffet with just a few people waiting for twenty minutes. Staff everywhere but just one poor girl dishing...

Used to enjoy visits to Forest Lodge where food was always good, excellent value for money, served with great customer service. Menu is now repetitive, expensive and twice there has no longer been a gluten free option except the dull old baked potato which wasn't...

My daughter and I came over to your restaurant a fortnight ago at about 1 pm to have the Sunday carvery, which was always so good when it was Forest Lodge. Unfortunately the same standards obviously are not in place now. There was only turkey...

Came in after visiting bird world as was told restaurant was better at Forrest lodge.so decided to get some lunch I had the roast meat was very dry vegetables was very bland stuffing was dry and gravy was like water, my wife had the scone...

We decided on the spur of the moment, after buying some plants at the garden centre, to have some lunch, and decided to have the traditional carvery option. What a grave mistake! The meat was super dry and tough, and the roasted potatoes were so...

Visited the cafe, COVID was adhered to. Ordered cake and pots of tea. The cups were a disgrace they were filthy went to get replacements but they were no better.

We had the Mac & cheese. Very little taste of cheese. Hardly the size of a childs portion. The garlic bread was tiny, and like concrete, and no tast od garlic. 100% rip off.

I think I’ve just found my new favourite place!! The garden centre has so much to offer. But the real wow factor is the restaurant. The customer service is incredible. We’ve just been served by the most friendliest, helpful staff I have witnessed in a...

We decided to give the newly reopened coffee shop a go. It was embarrassingly chaotic. After placing an order and waiting for about twenty minutes three staff tried to figure out how to use the coffee Machine now under the guise of a Costa outlet...

Disappointing! Birthday visit to Forest Lodge! Just a quick visit for tea and cake. Had Millefeuille which was ok. Carrot cake was stodgy and unpleasant! It’s clear the the move to Haskins has made this a facsimile of other centres. The Christmas railway display has...

We arrived at the restaurant just after its opening at 9.30. We were much impressed by the spacing, cleaning opportunities and welcome. We were quickly shown to a table, menu provided, order taken and paid for in fairly short time. However when the food arrived,...

Currently in the restaurant with 5 other people everyone receives their cold food apart from me , I’ve been here 20 minutes still no food no answer from rude staff and very un helpful. Only go here if you want cold food and what to interact with rude people.

The breakfast menu caters only for those wanting a cooked breakfast. There is nothing on offer for those wanting eg yoghurt or fresh fruit. There were no gluten free items and the poached which one of our group had looked grim sitting on a much larger piece of toast and the egg was also terribly overcooked. This is very disappointing as the breakfast menu and the quality of the food was so much better under the previous ownership.

Ordered a jacket potato with spiced chicken curry ordered extra pot of cheese , when it came it was coronation chicken( cold ) that is fruity sandwich filler ...when i told the waitress that its cold she took it away ..when she came back i was told thats a curry and its meant to be cold ..was offered another choice so went for a cheese and beans potato ..by then my daughter had already eaten her meal ...very sad to say we wont be back for a long time as its not a cheep place to eat ...

We waited over half hour for our food when people who arrived after us (and ordered the same food) received there's before us.When food did arrive it was cold and tasteless or tasted off.Sent one plate of food back but still the same issues when returned.We have been coming here for over 20 years but this is the last time. What a shame, just hope the new owners rectify these issues!

I never have great expectations with garden centres, as they are very often just standard food, however I must say this was a really nice meal. I though at first it was a bit pricey but it was really tasy and filling as well. My only criticism is it could do with a couple more veggie options but certainly no hesitation in going back. .

Lunch here 4 Sept. After a walk in Alice Holt Forest. Had to queue for 10 mins because of track & trace procedures. Staff very efficient and how good to see clean paper towel used for wiping down tables and chairs (instead of a dubious Jcloth).Warm and friendly staff. Single use menus. Food delivered quickly and with a smile. Full marks.

Very tasty fish 'n' chips with all the trimmings, nicely cooked & presented. Well worth another visit.

They appear to have changed hands since my last visit 1month ago. Everything has changed/been moved around, it was difficult to find what I went there for (the wonderful craft section). In the end I had to ask where they had hidden it only to be told that it was one of the first things the new owners got rid of.... big shame! I’ll have to travel to Squires now.

Queued up today and as we got to the front were told “sorry we are full come back in 15 minutes”. 15 minutes later same thing happened again. Once more and it happened again. Gave up and went elsewhere. No apology. Won’t bother again.

We arrived at the restaurant after visiting birds world, around 13:30.We were seated immediately and service was very good. We ordered different dishes from the menu and few of the kids dishes like macaroni cheese and chicken gurjons, the food was the right temperature and very tastyOur visit was on a Tuesday so we got the government scheme so we had 50% off our bill.Definitely recommend this place for lunch.

I visited here on Saturday morning with my Mum, it was her first jaunt out in several months due to lock down. We were apprehensive about going out to eat but I was really impressed with the safety measures this restaurant has put in place. Mum always loves visiting Forest lodge so it was her choice.We were welcomed on arrival and someone explained what had changed. They now do table service and it is even better than it was before! We were seated after they took our details.The menu has changed a bit from before and prices gone up a little bit but our breakfast was yummy and Mum had poached eggs on toast. Tables are well spaced out and there were sanitizer stations for hand cleaning, they have a one way system for entering and leaving which was being managed by the lady in charge. They have got it right here. We felt very safe and will be returning again soon.

We had lunch here last weekend. I am sad to say, it was one of the worst lunches we have ever had. The children couldn’t eat their lunches except for the chips, one had macaroni cheese and the other chicken goujons ( quality of the goujons was poor see picture) the peas were so overcooked, he loves peas but couldn’t eat them, he could only eat half the chips. Goujons were dry and overcooked. My other son said the macaroni cheese was bland and sweet. I tasted it and it was really sweet. Very unpleasant. I had a jacket potato with “spiced” chicken curry. Huge chunks of tough chicken in a bland sauce ( literally chunks of chicken and sauce with nothing else) I am afraid I just couldn’t eat it, it turned my stomach. My husband’s was probably the best , Rarebit. And the salad, it was full of brown edged soggy lettuce, wish I had got a picture of it. Insulting to be served up salad that should be in the bin to paying customers.. all our salad was browning. Nobody asked us how the food was or if we enjoyed our meal and we had to pay at the start. We feel when food is as poor as this made by a professional chef and you could do much better yourself at home - what’s the point in eating out. It was a waste of our money. First time we tried the restaurant, was expecting a much better standard because the quality of all your garden items and gifts is excellent. Love you as a garden centre and am a regular but the restaurant (that day) was poor. Really hope this isn’t the usual standard.

Went here with a friend, good vegan choice, had a veggie sausage sandwich. Good service and good shopping afterwards too!

We weren't expecting the restaurant to be open so it was a pleasant surprise , can recommend their toasted sandwich's which came with chips.Very impressed with their system to ensure social distancing etc and felt 100% safe and reassured, and would go as far as having table service is so much better than having to que at the counters, can only hope they keep to this when things return to normal.Staff where lovely and very helpful, in new and difficult circumstances.Thanks

I ordered a Burger and fries, £11.99 plus £1.99, coke and a cup of tea. I’m sorry, but I think, this has to THE worst burger ever. It was overcooked, bland and near impossible to eat. I ate half as I was v hungry. It’s in one of the nicest settings for a garden centre. Steer clear of the cooked food. Shame.

I organised Afternoon Cream Tea for a group of 80+ which was simply, first class. Super staff, great food, loads of it, great value and good atmosphere If you need a place for a large group, this is ideal.Plus free parking. Thanks to the team who looked after us.

Had to queue for ages watching a young girl at the till working at a snail's place as though she was in a parallel universe. Perhaps it was her first day and she was nervous but she presented as extremely unfriendly and didn't smile once.Food is expensive and distinctly average. I had tea in a miniscule tea pot which was about one cup's worth.

Nicely laid out plant section and lots of signage. Well laid out shop with gardening things and other attractive cards, giftware, etc. etc. Lots of choice in the restaurant, very clean and tidy eating area, very good portions, lovely cakes and a good choice of drinks, hot or cold. Well worth a visit.

Waited 45 minutes for a roast in a bap! I've complained about the service here before but it seems the Management aren't listening! Food is good when you eventually get it. Make sure you all have the same meal or you will all be eating at different times.

So the queue was already building when we arrived at 11:40am for the Sunday carvery. That tells you something re how popular this place is. We didn’t do lunch but might next time. Just a pit stop for tea and cake which in itself was very nice. Good selection of slices, pastries and muffins.

My wife and I had a Christmas meal here a few years ago, liked it very much, so decided to give it another go this year. We were not disappointed. The food was lovely - delicious turkey and all the trimmings. The Chef and kitchen team had made efforts to provide a little extra interest with some tasty extras included. Some real care and attention, too, such as with the homemade gravy - much appreciated. We opted for two, not three, courses, both having the Roast Turkey then Christmas pudding with brandy sauce which we really enjoyed. Tea and mince pie to follow. Great tasting, great value, and throughout served patiently and with good humour by our excellent waitress, Louise. Thanks, Forest Lodge.

Service - Friendliness: lovely ladies on the till.Service - Speed/Attentiveness: pretty quick.Food - First Visual Impression: nicely presented and generous portions .Food - Taste and Quality: excellent! Lovely skin on chips and mini burger for my daughter, egg mayo sub roll delicious, it’s not a baguette btw! .Environment/Cleanliness: very nice and clean, well lit and open.Value: good value overall.Other (wifi, Parking etc): loads of parking but I did not use WiFi.Overall Summary: great experience! Thank you

We last reviewed The Restaurant at Forest Lodge Garden Centre back in October 2017. This time we had the roasted tomato soup which came with a choice of white or granary roll and butter and croutons. £4.95.We both thought that the soup was excellent, hot and a generous size. The ambience is very acceptable in a dedicated and new part of the garden centre.Most reviews are favourable but there are rather too many that are critical; the average Trip Advisor score is only 3.5. We've had lunch here on many occasions and have always found it a good place to eat and value for money. So I'm rather surprised by the criticisms. What is VERY disappointing is that the management NEVER bother to respond to the criticisms - I went back to 2015 on TA reviews. That's very bad and gives a "couldn't care less" impression. Come on Forest Lodge - you can do better than that! To the benefit of your reputation!Toilets are modern and have always been clean.The important Food Standards Agency Hygiene Rating is a 5, the top mark. Excellent. Inspection May 2019.

Went with my son and mother on Sunday for lunch and was so disappointed. My son ordered a cheese and tomato panini - not the most exciting thing however - it didn't even have any cheese in it to speak of. I complained and they did offer to make another one but why did they assume this was acceptable in the first place? Is it all about cost cutting?The elderly couple on the next table said they wished they had complained as well because their meal was awful but had decided not to eat there again. My son said he hadn't wanted to ruin my day but the food was inedible as it was just mushy bread with thin slices tomato. Why do these places assume they can treat people like this and deliver such a poor service? Seriously? They charge prices of a top restaurant and deliver substandard food.I wish we had gone a few miles further to Country Market

Been here to eat on several occasions and today we decided to try the breakfasts. Wow they were delicious. Quick service, staff friendly and very responsible. Another wonderful experience.

It is totally unacceptable to wait 40 minutes for a children’s meal to be served - the adults meals had been served and eaten before the kid’s meal came out. We had to ask TWO members of staff to check and both were rude and dismissive. Dreadful service and worse attitude!

This is an amazing place to eat so much choice available. All super fresh and tasty 😋 staff super friendly and helpful, premium food at great prices. A very pleasant place to relax.

We had a nice lunch here, good salmon Caesar salad and good panninis. We tried to find clean glasses for soft drinks we could only see cloudy dishwasher-marked or dirty ones. We were told they were being washed so asked for the Manager who said there was a problem with the dishwasher which was due to be fixed. She wiped a few glasses for us and gave them to us still got for our cold drinks! Not pleasant drinking from warm cloudy glasses, considering the quite high prices too. Disappointing - as was the Managed’s attitude.

We were visiting Bird World and took the walk through to the garden centre where we found this lovely restaurant. It is decorated in forest colours and is bright and airy sitting in the garden centre. The place was spotless and a really pleasant surprise.

Arranged as a half way location to meet with friends for lunch.

Good food nice place to eat service good with the extra bonus of a garden centre. Like to call in when near by for a look round and cup of tea.

Good atmosphere and generally lovely food, but for me, one great omission: whole milk. I rarely visit the restaurant as I cannot stand skimmed/semi-skimmed milk. Oh, and the ‘baguettes’ are soft, doughy bread, not crusty - beware!

First impressions very good; the restaurant is well laid out, attractive and has a varied offering and I found the staff very pleasant. Sadly, my lunch, a freshly prepared baguette, was unremarkable. The setting and cost had suggested something a little better. Grubby cutlery too.