Costa Coffee in Waverley

Friendly staff and good hot chocolate

Was popping through Farnham and a young lad named Ryan served me my delicious flat white. customer service was great and efficient too, he even tempted me into getting a millionaire shortbread which went down a treat. Would highly recommend 👌

My recent visit to Coata left much to be desired. Despite spending £8 on two coffees, I was disappointed to find that there were no napkins readily available, except for those next to the till. Adding to the disappointment was the unprofessional behavior of Engel, who served me. After I retrieved a napkin myself, he reprimanded me, which I found to be entirely uncalled for. Such lack of attention to customer needs and unprofessional conduct tarnished what could have been a pleasant experience. I hope the management addresses these issues promptly to ensure better service in the future.

Really nice coffee. Gain 10 "beans" (points) for a free coffee. Bring own cup and gain extra bean - so only 5 drinks then a freebie! Pleasant staff.

Love this Costa store. I only live a few doors up so come in here regularly. They always remember my order. Staff are very friendly and efficient. Nice menu variety and lovely drinks. They're lovely and interactive with my 3 year old little girl which always goes a long way for me. Yes it's a chain, but it's a lovely family friendly small branch with decent staff.

Always so cosy with tasty vegan food and drinks 🥰

I had a lovely experience here today, I was served by Sam who was exceptionally friendly and efficient while taking mine and many others orders. I will definitely return!

Saturday morning at Costa Farnham. Two staff working brilliantly to serve a busy stream of customers.

I was served by Kacper and he was absolutely lovely! Very fast service and very kind staff. Thank you 😊

The staff are always incredibly friendly and helpful, I've never had a bad experience with this Costa!

Service exceptional. Every staff member is extremely polite and helpful. Service is fast and efficient. They bring your food and drink to your table. There is always a place to sit. Excellent

много чего не убрано, сотрудник был какой то нервный , кофе супер

Not the best Costa. Had to strain my hearing as wear hearing aids to hear my panini being called out. No offer of any sauces. Which would have been nice. Nice panini.

Popped in for breakfast. Staff were attentive and helpful. Trays and tables could have been a little cleaner but otherwise a nice quiet place to spend an hour.

Takes too long waiting..plus floors good do with a good clean plus the toilets were out of order..but they did put a sign up saying so

Ordered an iced cappuccino but got served a hot cappuccino. Told the barista .he couldn't be bothered and said he couldn't get me an iced cappuccino. Am having to drink a drink I dodnt order. Poor customer service and feeling really upset.

Good place for sandwich and coffee

Small Costa with few tables, but nice coffee and friendly helpful staff.

Relaxing and friendly place, staffs are very friendly and the service is very swift.

I have working in Farnham for the last 23 years. Have enjoyed my morning Costa coffee Latte from the Farnham branch. I must admit though over the last 2 months the place has deteriorated with regards to quality of service, not being opened, fridges broken, no fresh food, seating areas closed. I have never seen a business deteriorate so badly over the last couple of months. They have had a new manager start around about then which makes me think this certainly is the problem. Nice enough person but I can only speak as I find. Arrived this morning and noticed the new manager in the shop just finished serving a young girl and her two young children. The door was locked and when I knocked on the door the manager said she was closed, what at 8.10 a.m. in the morning having already served someone already. Thank goodness there is a Cafe Nero's around the corner in Castle street. where they are always open on time in the morning, great staff and customer service and fresh produce. I will be moving to Cafe Nero for sure.

Good customer service, efficient and always polite. Well ever since Dennis returned that is

This is one of my regular haunts in Farnham - I often take my wife here or meet friends. I always enjoy the soft smooth latte, but the acting manager is just so helpful - he is a joy to talk to and really courteous.

Love costa but the prices are silly now

Didn't get quite what I ordered, but since it was free I didn't raise an issue

Hunter is credit to your team, he has lovely customer service and was so sweet and caring as I was having a bad day. Thank you

I love the coffee's and hot drinks they provide, but cakes can be bit expensive, but I love the place though

Great service if you want to be left alone, ignore when have dirty table near you, when you say bye to staff ignore. So such a great score in my book

What a service!! 5 star to the staff.. Well displayed.. Shelves full..

Love stopping of here Welcoming spot and good coffee.

Much the same as usual. Coffee was good. It was clean and tidy, no old used cups/plates on the tables. Staff were friendly and welcoming

Excellent and friendly service from the gentleman working Friday afternoon! A credit to your team.

Excellent service, really nice hazelnut latte

I visited this store this morning. The staff were working really hard. The service was professional, fast and really felt they cared about their customers and giving them a great experience. My strawberry lemonade was perfect and the flat white was delicious. A lovely start to my Sunday morning m

Went on Saturday morning 23rd April 22, 3 very friendly staffs, great services. Hopefully the management appreciated their hard work. 👍👏

Good Costa in Farnham, clean, several tables, pretty busy when I went on Sunday morning but food and drinks up to Costa's usual high standards. Friendly staff.

It's always kept clean. Staff are friendly and attentive, however, it can get very busy at times, seeing as it is quite small.

Clean Friendly staff Fast service

Pleasant visit, quiet as it was early. Barista helpful as I use a stick.

Caught it early so no wait, quick and efficient and good quality!

Don't know I have never been in there.

Coffee always good and the cafe is relaxing. Very friendly staff.

My friend waited 30 min for a drink and it turned out they had forgot and it was very crowded and then we told them and it took another 15 min. Then we had to go home coz we had been waiting for 45 min for a drink :(((((

Nice and sweet coffee, especially lattes, are first-rate here. The new app with beans collected, include a bean for every refillable cup with take in.

Waited 5 minutes to be served. 2 staff were making drinks but also talking to off duty colleague. Just needed to acknowledge my presence rather than ignore me.

Nice coffee friendly atmosphere

Ok ..coffee is ok ..considering it was a morning visit counter shelves were not full and my table was sticky ..Why ?

Very nice coffee shop in Central Farnham, always get very good service.

Just nice place to be for a coffee

Polite, friendly staff, good coffee, not 5 stars as currently their alarm goes off for around 45 minutes out of hours.

Being a costa costumer, I must say that I'm quite disappointed with the service today at 12h30m on the 2nd June, We arrived and waited in the queue as normal, the gentleman working asked me what we wanted, and turned his back to us without even saying sorry the other costumer still needs something, Instead he proceeded to make not very nice comments about the other costumers in store, Really disappointed today

Brilliant experience in the lovely Farnham Costa. The staff were so friendly and made my day! Keep up the great work. See you soon

A big Thank You. My husband and I were heading into Costa in Farnham when I tripped while crossing the road. I was in a lot of pain and could not move. A young man working in Costa came out to see if I was ok, and fetched me a glass of water and an ice pack as I had banged my head on the kerb, he also allowed me to sit at a table by the door for a few minutes while my husband went for the car. I ended up in A&E and had a black eye and a fractured shoulder. Thank you again to the young man who helped me. We’ll be back for a coffee another time !!

Asked the manager of the Costa Coffee shop in Farnham if I could use their toilet. I am 70 and bladder/prostrate issues as and desperate to use the loo. His response was go away unless you purchase food or beverage from my restaurant. Such appalling behaviour to an elderly person especially in this Covid-19 pandemic.

Costa coffee Hartley Wintney very disappointing 😑 no white bread, no brown bread, no bacon baps. Why can it not be managed better. Day before Farnham also had not got the above. But in Alton on the same day had it all, very well managed place.

“Yeah we broke up but I at the time I signed the tenancy agreement and am still living with him unfortunately” You know who I am...should have asked your name - the cute tall barista with brown hair. Last working on Friday at 12? 07587227156

One of the best latte's around is here at Costa. Yes, social-distancing is well taken care of, but the great joy is the mellow flavour of the standard latte.

Happy, friendly staff, prompt service

Good social-distancing is now in place, with a one-way system in place, floor markers to keep apart and good screens by the tills. One of the servers/makers of coffee/baristas was wearing a mask. Being so hot we went for the fruit drinks in crushed ice - very nice - but a tad pricy at over £3. However, I Iike Costa's mellow coffee on cold days!

It was what I was expecting a place where they sell coffee and cakes.

Delicious coffee, great ambiance, very fast service

I am a regular here and I am so proud of how stuff have handled the situation I love farnham Costa 💯

Friendly staff, well made drinks 10/10 regular visitor

Good coffee as usual.. Staff very polite and friendly.

Brilliant friendly and polite staff

yet another Costa with ZERO charging sockets - how stupid are they?!

Nicely refurbished recently and nice place

Best coffee and a good relaxing time

Nice but very squashed seating wise

Very friendly staff, went out of their way as far as service was concerned.

Friendly staff and a lovely hot chocolate although fairly dirty floors which let it down a bit.

Had a lovely cup of coffee served by a delightful young man at 8.30 this morning, who literally brought sunshine to my day! I normally never respond to these requests but I so felt he deserved a mention!

It's a small shop but very busy The early morning staff are great

Served by Chris who was absolutely lovely. Very upbeat and charismatic compared to the usual uninterested staff.

Good coffee. Excellent service.

Great coffee and staff very helpful. X

New tables and decor make this a much more welcoming place for a coffee. Standard Costa coffee - but still very enjoyable. Worth a visit.

Friendly staff, clean tables. Cant fault it.

Friendly staff and excellent service

Went this week. It's just been done up. Reasonably comfortable. Not a bad place to work for a couple of hours.

Nice place, cozy and luvly staff!

I don't remember what we had, but we all had the same type of coffee served differently. We all agreed that it was very good, though I enjoyed the hot version the best. Overall experience was great, the coffee-baristas were very kind, and if I'm in Farnham again, I would love to get some coffee here again :)

Service quick and efficient, coffee always great served with a smile.

I know this is England and its difficult to get good coffee outside of London, but only twice have i binned a coffee instead of persevere for the buzz. Starbucks filtered coffee in Sydney and Costa Farnham. Waste of money.

Love Costa Coffee always a pleasure to visit. Great friendly staff and always a warm welcome.

The sweetness of the latte is always enjoyable at Costa. But its a bit drab and dreary inside, and the toilets are always un-loved!

It's OK, staff are friendly but the place looks tired and in need of a good renovation, especially the toilets. Some fresh paint and a brighter, lighter ambience would do wonders for the place

Good coffee. Wifi and comfy chairs. Friendly staff.

The staff are lovely and helpful (my coffee was made quickly), however, the premises are in dire need of some TLC. The cafe is dingy and dark, tables are piled up with dirty dishes and the whole place is looking a bit dated. Needless to say, if you're looking for something gluten-free and dairy-free to have with your coffee, don't bother. Costa are falling behind in standards and the great staff in this branch hardly make up for the overall dreary atmosphere. Major improvement required.

Tasty coffee but always a shame that Costa insist on 'closing ' around you . This means paper cups and staff stacking chairs etc around you. Why not do this when closed? Means paying staff a bit more! What would happen if the same happened in a restaurant? Paper plates and chairs on tables? Additionally why are the toilets so terrible? These are the reasons why I don't choose to have coffee in Costa.

Guess its what you expect from a chain.. a wall of noise and snacks that bloat you! Coffee is nice enough.

I came in for a quick take away coffee- there were full and busy but the service was still really good!

Didn't have to wait long to be served. Had what I wanted in stock and brought the food to the table. Polite staff and not hurried at all to vacate the table after finishing.

I really want to give more stars.. the staff are always friendly and do the best they can but in reality, they always seem to be under staffed with an inadequate amount of prep space.. last time I went in, the dishwasher was broken (again) and the staff looked stressed out. Because of these reasons, my coffee has suffered by being burned and often takes a while to get served and actually get the coffee. Unfortunately it has put me off going here regularly and tend to just do so when I’m in town, desperate for a coffee and passing.

It's an ok place to grab a coffee, but it feels quite shabby and quite dirty especially at the back nearer the toilets.

Stopped in for a quick coffee and snack, coffee very good average snack and the tables and seats could have been cleaner.

We visited for a family Saturday morning coffee. The barista was amazing. Not only was this a very nice latte and americano. He was obviously a cocktail maker in his spare time. The milk jugs (empty) were moved around just as if he were a juggler or starring in the film Cocktail.

As a chain coffee shop Costa generally is better than the rest. However, this branch (sadly, my local Costa) is utterly dismal inside and is in dire need of a proper refurb to at least lift it to other better, brighter looking branches in the chain that I have experienced elsewhere. Farnham is brimming with proper coffee shops that are privately owned and serve much better product, go somewhere else first.

The first fajhita I was served was warm on the outside, but the filling was cold. The assistant offered to re-heat it. This time it was served with the filling outside of the wrap. When I took it back again, I was told that the filling did come out after the fajhita was heated. This has never happened in a Costa before.

I visit this costa every week before work, this is a choice as there is also a costa in Alton which I pass on my way to work, However the staff in this store are so lovely. The food and drinks are always as I expect, and many members of staff know my order, making my trip a quick one when I am in a rush. Most staff members make an effort to have a conversation when it is not too busy, and Denis is particularly lovely! I would 100% recommend this Costa.

Not the best Costa, the coffee is fine, but it looks like it could do with a bit of a refurb. Tables, chairs, walls and flooring all look a bit tired.