The Redgrove Harvester in Cheltenham

The food was not good at all, it didn’t taste right, the same day we both got upset stomachs, we told them about the food, when we were there, all we got offered was a dessert, be careful, the staff thought we were lying, I do not recommend this place

The food was cold and dry. Except the crispy breaded mushrooms which were mushy, half cooked and sat in a bowl of water and cooking oil. The peas were actually solid. I honestly would be embarrassed to serve what we were and I'm no foodie. I complained the food was cold but only to check it had been sat out (rather than not cooked) and was promised this was the case. Oddly the tartar sauce was hot. Having not long got home I've been really unwell. Even after complaining as soon as the food came out I was still charged full price minus the mushrooms which I drained the liquid from the bowl in front of them. Presentation was a joke but the kid serving was nice enough. Won't be going again.

The place is a joker we traveled 30miles to get there to take my granddaughter for a treat. Only to be told that they had no food as the new kitchen manager had not ordered anything so no food what a joker! People were just walking out in disgusted. can say that I will never go there again!

Initially asked to move tables as we were sat right by the door which was so draughty I couldn’t take my coat off to which we were told no! Even though there were empty tables available, after a slightly heated conversation we were moved. We then waited an hour and 20 minutes for our food after seeing other diners who had come in after us be served their meals, after complaining our meals arrived…cold! At this point I really couldn’t be bothered to complain any further. We got the bill to then find we’d be over charged for drinks, we were told to go to the bar where the manager would refund the over charged amount, no apology was given. Very poor.

Lovely meals had by everyone great selection of drinks from the bar and refill Pepsi max was great for the kids staff were friendly and quick with our orders was great value for money and would definitely recommend we will be returning again soon

The service was quick. There was no lengthy wait time which is great when you have young ones in your party. The environment was clean and tables laid out so you could move around easily. The food was cooked beautifully - no dry chicken here, and the portions were generous. The staff were very friendly and attentive without asking if you're ok every 5 minutes.

Can’t score the food as we never got to eat. We arrived at 11.30 on a Sunday, The website states breakfast til 12 yet they stop at 11.30. Other harvesters we have visited serve and take orders til 12 on a Sunday

This was our first visit to the Cheltenham/Gloucester area staying on the caravan club site at Briarfield. We read from the site’s literature that there was a Harvester pub nearby. It was called the Redgrove Harvester Hatherley Lane. Cheltenham GL51 6TA. We had two small Yorkies and so I enquired at the bar if they were allowed in. No came the answer but we could walk around the perimeter of the building to access the terrace and we were welcome there and order/eat food. Great thought I. We walked around the building,past the KFC driveway, trudged through some plastic flooring covering the mud, scrambled past the overhanging bramble and eventually we came to a glass gate. There was no signage by the way. It took me a few seconds to work out whether I pulled or pushed the gate but we got in. I purchased some drinks, we sat in the corner the furthest away from some smokers and then decided not to order food. We felt it wasn’t an area fit for human consumption. There were ash trays on tables full of butt ends and water, the decking was green and mouldy, the tables hadn’t seen a wipe down for days, the canopies were green with mould, the one plant tub I saw was a weed bed, and weeds grew in between the slabs , in fact the whole area was a disgrace to be associated with the Harvester Brand. We departed and bought a take away from the nearby ASDA.

When we arrived we were asked for f we wanted to sit in the bar area or the restaurant. We chose the restaurant but the table we chose was in a noisy area. The server showed us to a quieter table without any fuss which we appreciated. We really enjoyed the skewers we ordered and the salad bar was very good despite this being towards the end of the evening. The bar sells a good range of non alcoholic drinks which suited me because I was driving. The server was very attentive and at the end of the meal we were helped with paying the bill. As the server was a new member of staff she served us very efficiently.

Gosh, I don’t know how the staff cope. They must walk miles during their shift. I think it would be a good idea if they could perhaps have an adult only area. It’s a huge pub and should be possible. I have nothing against children but they were wandering around constantly either to top up their salad bowls, get more bread or more drinks. The noise level was also very high! They weren’t being badly behaved - just enjoying getting their own food and drinks but I did find it a bit wearing that people were walking and rushing around so much. Food was fine, starters nachos and calamari to share, then chicken which although smaller than they used to serve, was tasty and well cooked. Scampi and chips also very good. Didn’t bother with desserts as we didn’t fancy any of them - too much whipped cream and ice cream on the menu.

We arrived at about 6.30pm, no booking, and no tables at that time, the place was very busy. Nikki was great as she offered us a table at 7.30, which considering how busy they were was an acceptable compromise. When the time came, we were seated immediately, and our order taken reasonably quickly. There was a wait for the food, but not too long. When it came it was fresh and cooked well. My steak was cooked as requested, had been rested. The chicken was succulent. Good food, cooked well and hot.

Rude staff. Very much take it or leave it attitude when complained. No reply to emails. Ended up going next door to KFC where service was much more polite

Lovely service outstanding Kelly she's the best very friendly staff 😀 always looks after us nothing is ever to much for her

I would just like to say that nikki your waitress is outstanding very polite and helpful she is a credit to harvester wonderful service

We were seated, given the menu and the side salad bowls. On ordering a main course we were told that all chicken dishes were off the men as were macaroni cheese, spinach pasta plus other items. I went to the bar to pay for our drinks as we were so frustrated, having booked for dinner 6 hours earlier that we wanted to go elsewhere. The duty manager, at 7 30 on the 12 th of May, when spoken to, took no responsibility and blamed the chef and the bar man. She was extremely rude to the queue of 5 people who were waiting to complain. She let Harvester down immensely. We had previously eaten there with no problem. Lovely restaraunt and staff. Shame about the duty manager. May be customer training would be a way forward for her.

Having waited over 15 minutes for the waiter to even take an order, it was a further 10 before the salad bowl was unceremoniously plonked on the table with no explanation and no drinks order. Do I stood up and informed him to cancel the order and I would go next door to the KFC. I was also surrounded by uncleared tables. It was busy hut should not have been overwhelming.

Absolutely no signal on EE. WiFi O2 insists on a lot of personal details and will only work on a phone with phone number which requires an SMS but no signal! Seems like an obsession with collecting personal data. Think I will make this a quick coffee and skip breakfast. Shame.

Lovely staff, served and seated quickly. Attentive, checking whether we wanted top up on hot drinks. Breakfast choice good. I had the granola and fruit which is served in a large sundae type of glass. Tasted good but I had to deconstruct it on to a small plate so I could mix the granola in to the yogurt. All the fruits were pilled on top so first few mouthfuls were quite dry so maybe worth serving this in a nice bowl instead so it’s easier to mix in. It’s big enough for 2 so there was some waste. Tasty though Husband had the full English. He said not the best but not the worst he has had. Eggs were served on top of each other. Not seen that before. Sausages were definitely burnt and the beans very vinegary so he wasted them but all in all a just ok breakfast.

Extremely disappointing. Order taken after waiting over an hour told run out of food ordered so could not fulfil order placed. No compensation offered. A special evening for my grandson ruined, left without dinner 😢😡

We are just back from a beautiful lunch at Redgrove Harvester. The food is outstanding, very tasty and fulfilling. Many thanks to Nikki, our waitress, very helpful, polite and very efficient, served with a smile. We asked the name of the chef who cooked our food to a very high standard, thank you Katie!! We would of awarded a five star, but there are some parts of the restaurant that need refurbing. We will be returning.

Served by Diana extremely friendly and welcoming Great service as always Have visited frequently and thoroughly enjoy the great standards

Really good food and service from Diana was impeccable went for a family members birthday everyone was very accommodating brought knife out for cake and lit candles/ sang happy birthday, Thankyou very much! :)

Very pleasant experience, we have not eaten at a Harvester before the meal and especially the service from Nikki was beyond our expectations. Staff like Nikki are hard to find, hard working, engaging, pleasant and not over bearing. Thank you Nikki

Good food, excellent salad bar. Menu alittle pricey. Charged £4.25 for drink spillage, understandable if there was any damages which there was not.

Popped in for lunch, great service by Abbie. Thank you! Food was great and came out quickly, not too busy and a great variety.

We visited just for desserts and a drink, as we were staying in the Travelodge which is very conveniently located right next door. Despite obviously having had a very busy and long shift, Abbie looked after us brilliantly. Kind, patient and very efficient. Thank you!

Great service by Abbie totally professional and friendly not intrusive nothing too much trouble children loved her credit to the harvester

Abbie provided us with a quick and very friendly service. She checked back in a few times to see if we needed anything or if we required any top ups. The food was amazing! Tasty and hot! Great quality. Abbie made the experience so much better. Would highly recommend coming here.

Had dinner at the Harvester for my daughters birthday with family. We were served by an amazing waitress called Abbie White who went above and beyond to make our night special with balloons and banners! She brought out our cake and got everyone to sing happy birthday, and even added a sparkler to the cake which hot daughter absolutely loved! All courses of food came out in good time and was delicious! Thank you harvester and thank you Abbie!

Clean and very welcoming. The staff very extremely attentive. Shout out to Nike for her warm welcome and quick service.

Very pleasant and helpful staff. Diane our server was excellent. Hubby had mixed grill and it was perfectly cooked as was my medium rare rump steak. The only fault was the onion rings were cool and not very apitising. The salad bar was excellent. Service...

Fantastic service by Eni. Lovely food and excellent service. The atmosphere was great and the salad bar stocked up well.

Went to Harvester for dinner. The food was good and the service from Kelly was exceptional. She was super friendly and patient.

Good food, big portions, good to have unlimited salad and kids eat for a £1 and excellent service from Diana. All went home happy.

Excellent service as always! Kelly is a great host always smiling and very welcoming. Great place to gather with friends and family.

Lovely service from Eni, quick, thoughtful and helpful.food was nice but quite expensive for what it was.kids enjoyed it, good value for the kids

Great food, didn’t have to wait long and a very good atmosphere. Our server Abbie was amazing, very friendly, a great laugh and made you feel welcome just like all the servers here! Went above and beyond expectations with the customer service here!

Lovely friendly staff as always. Abbie is a delight and goes above and beyond for her customers despite being under pressure .

Abbie was a great host very attentive kids meals were good, and kids pudding was make it your own sundae which was great. Downside - my salad was inedible lots of chilli and the chicken was rock hard. Ribs were dry as a bone. But...

Good value, good food, good service from Eni. We had a Groupon voucher and it was a very good price for two courses each, pleasantly surprised

I had a fantastic meal at the Redgrove this evening! I had a friendly welcome and was quickly taken to a table. My server Diana was fantastic and was really friendly and helpful. The deals and food were fantastic. Thank you to all the staff!

Booked for my nans 80th birthday. Food was delicious. Our waitress Abbie was fantastic, nothing was too much trouble, very helpful and friendly.

Had a fantastic family meal, food was great, service was amazing and nothing was too much trouble, our server was Abbie, she was amazing and made the experience a fantastic one.

Great first visit! Lovely food & drinks. A shout out to our Server Diana - super friendly & helpful :) She deserves a raise!!

We were unable to book online so we went anyway. The "receptionist" advised that when they are busy they just disable online booking, they don't just show a period as full!! We agreed to wait 40 minutes but were told they did not call people...

Excellent breakfast really tasty as-well as very quick, Nikki our server was fantastic and made us feel very welcome. Thank you Nikki

It's my birthday today and the lady who served us on the bar was lovely and caring. So just made my day. She's called Sandra. Would go back sometime hopefully she's in to serve us again. :)

Visited here after DIY shopping with my partner and daughter.... At 1st I wasn't too impressed witht the service as we were told we couldn't sit in certain places and have food....however that was resolved, we sat in the bar area and ordered at the...

If this is the standard of a harvester how are they still open? After being seated at the bar area we went up to the bar to order ordered our meal and drinks. Your bar staff should know how to pour a pint especially a...

Great experience and the food was amazing.. Scott really looked after us a really polite and tentative guy Thanks Scott for a great experience we will be coming back 👍😊

Had a really good experience today. Service was great - Scott was very cheerful and helpful. I couldn’t redeem my gift card when trying to ‘order & pay at table’, so I had to order at the bar, which was just as easy. My initial...

Signature chicken is the key focus, Sunday lunchtime you didn’t have any ready for service. we did wait the 45 minutes until it was and to be fair it was well cooked Son is a trained chef and observed your cooks picking up fish and...

We stayed at the Travelodge next door for 2 nights and had breakfast and dinner both days. The staff were really friendly and efficient, especially Eni, Sandra & Emily K. The food was very good and service quick. The Rotisserie chicken is so tasty and...

We decided to pop across for a lunchtime meal so hadn’t booked It was very busy but they managed to find us a table The waitress very excellent ! Polite. kind and rushing around everywhere seeming to serve a huge area which included a birthday...

We arrived early for a breakfast and was told to take any table. Thirty minutes later we had our order taken and another 30 minutes for food to arrive. My partner ordered a bacon bap with hard fried egg, sausage bap arrived. They corrected this...

Arrived at 5.15 for a meal with my husband. We ordered one gammon meal and one battered halloumi meal. We were given our drinks and salad bowls but waited over an hour for the two main meals. This was no way any reflection on the...

Disappointing meal. We had booked yet had to wait ages to be seated and the salad bar was a depleted mess. We ordered steak, one was OK the other was a slab of gristle. Neither meal was hot, no one checked how our meal was....

We decided to give it a third go and wish we hadn't. The same stroppy waitress was there. Our cutlery was launched at the pot and gave us a fright. We had YES, when we were ready to order. We had a chicken stack and...

Awful breakfast with Santa. We visited with family for breakfast with Santa- Santa had an elastic beard, dirty trainers and a cheap suit. The present was a few bits of paper and a Kit Kat (and paper bits say things like copyright x y z as if Santa would have that!). Thankfully my son was too little to understand. That just added to the lukewarm breakfast with cheap sausages (why does the kids menu have mushrooms but no bacon!?) and they were out of anything with banana or yoghurt. Avoid!!

Awful breakfast this morning. We were a family of 12 sat over 3 tables. We were the first 3 tables to be seated at 9am. My partner and I ordered first - 3 classic breakfasts and 1 childs. We ordered white toast and were given...

45 mins for mains. Food wrong and chicken skewers that should have been halloumi was burnt. Was given a free drink. Waited another 45 for desserts. Loads of stuff not available from menu. Stuff missing from desserts. No bananas. No meringue. Quick meal turned into...

What a lovely morning, great food and excellent service from Nikki - she went above and beyond to ensure our littln's "breakfast with santa" experience was one to remember. Thanks Nikki!

1hr 40 mins wait, for kids corn on the cob to come all dried up, cold, steaks cold, peas cold some brown,pizza not cooked, still doughy, cheese not melted, eggs look like they'd just been left to dry out,sent back after complaining to manager, get fresh meals, chicken still pink, peas ston cold , before the manager had even walked away i told him to feel the temp of peas and his response was "i dont inow what the kitchen are doing", well if he don't know then there's no hope !! We could see kitchen and there were meals just sat waiting to go out for 25 mins. Wanted to treat my family and grandsons and it turned into a farce, very angry.

If you’re coming in the winter wrap up warm, it’s freezing inside!! Salad bar needed a refill. However, Claire who looked after us was great! Friendly, warm (unlike the restaurant!), just the right level of interaction.

To say that the highlight of my visit here was the salad bar ( which you do yourself) sums this place up. This establishment must rate as possibly one of the worst place I’ve ever dined. Cold, unappealing food served by staff more intent on playing around with each other than they are with customer service. The title sums it up- seven if you ‘drive through’ KFC and eat in your car you’ll have a better experience.

Harvester, Cheltenham. Sorry, but that was the worst Turkey I have ever been given anywhere; it was tough, as was the bacon with it. I chose the festive menu, the rest of the meal was fine, and my guest's meals were also good. I did tip our waitress who took great care of us, I also complained to her about the Turkey. I go there often and this is my only complaint, we will be going there again, but until I hear that the Turkey is acceptable from another guest, I won't choose that dish again.

Stopped for impromptu lunch on journey back from Good Food show. Not been to a Harvester for years, and not disappointed. Excellent food and good value for money. Abbie shone out as a fabulous front of house employee… juggling greeting, serving drinks, taking orders, serving food, clearing tables, taking payments. All with a cheerful smile …..wonderful ambassador for your chain. Well done. Thank you 😊

easy to get to, free parking, nice music, very clean, intimate spaces. salads fresh and well stocked good choice lots of sauces main course flat bread with steak and fish and chips reasonable value. very tasty our sever Ethan was very welcoming

Food was brilliant! Salad bar well stocked! Especially love the blue cheese sauce!! Service was impecable, Sharon has great customer service, Christmas decorations are so good!!! Great environment to eat in. Thank you

Great food and great service. Our food came out fast and hot. Sharon was so lovely and friendly. We love coming here.

The veggie breakfast was delicious and arrived quickly. Loved the unlimited tea and coffee. Cash was great and very helpful

Great breakfast, Cash was a friendly and helpful server. She was very tolerant of my husband’s ridiculous requests. Would come again!

There was a big table of us and Eni looked after us really well, super friendly and very professional!

Our first time visiting this restaurant on Saturday night 6pm and our waitress Cash was top class, she was polite & friendly and really made sure we had an enjoyable experience. Only downside about the evening was the amount of food that wasn’t available, no...

Nice food and our server, Eni, was fantastic. The restaurant was very busy but the food came out in good time and was of a good standard.

Eni was lovely - very good efficient customer service. Enjoyable food and good atmosphere. Thank you for a lovely meal.

Loverly meal ENI the young girl was absolutely brilliant with use and my grandchild she. was rushed off her feet but did not stop to be polite and so helpful....... that girl needs a pay rise to keep her Loverly......Loverly......

I don’t usually leave a review but felt the need to mention exceptional service from Eni. My wife and I visited on Thursday. She was rushed off her feet but we had the best service from her, kind, friendly, attentive! She made our visit great....

Lovely place to got a drink, decent food as well. All the staff are really friendly and polite especially Evi! :) always brings a smile! Highly recommend!

Arrived after a journey home from Wales. We hadn’t booked and were able to be seated. Front of house was friendly and as we were seated told us who our server would be. Ethan,was friendly and attentive, was able to answer our questions and took...

Despite some menu options not being available. Our server Ethan was an absolute star. He was very attentive and police and nothing seems too much trouble. A very friend May young man who was an excellent ambassador for your company.

Meals were great. Good atmosphere. Excellent service from Ethan. Friendly and Punctual throughout.

Abbie was really friendly and helpful through our lunch. An made the children very comfortable. Thank you

Lovely food and great service from Eni. Went with a large party for a birthday celebration. Orders all correct and lovely food

Ethan our waiter was very polite and helpful and the food was great kicking garlic sauce for the win

Food was great, our server emi was very friendly and attentive also. thanks, will be back again!!!!

Eny our server was fantastic! Brilliant service cant wait to come again, brilliant with the children excellent host!

Eni was so good and kind super efficient quick listened will come again and she smiled alot and kind to grandchild all the family were served with happiness and joy so rare

Great food and service. Thank you Diana and Kelly for being so helpful. Thank you very much we would like to return again soon.

Great food. Salad bar well stocked. However no lurpak. Served by Eni who provided quick and friendly service. Would return :)

Called in after work and ordered drinks which were proptly served by the very charismatic Kelly who all night was very attentive to what we were drinking and kept on top of our orders so 10/10,while here we asked if there was any chance of...

We went for a Halloween meal as a family night out. The service was amazing. Our waiter, Ethan, was very polite and attentive. My daughter is celiac and he was very careful and thorough to make sure that her food was safe. He even came...

When we arrived the staff clearly explained that they had run out of a number of items. We opted for a burger and really we might as well have gone to McDonalds as it would have been better. I do not normally leave reviews like...

Eni was an attentive and polite server. Really enjoy coming here for dinner or drinks or both. Very much appreciated

Decided to pop in for a spot of lunch and was served by the lovely Phoebe, don’t have the easiest order due to my ADHD making me a bit picky and she didn’t make me feel difficult in the slightest, was very attentive and served...

Niki our waitress was very attentive however the food was just average One if our party had to send back his steak as it was raw not rare! Food was just ok no real flavour.

I never do reviews but this one is worth it, this one waitress really went above and beyond, the food was delicious but the waitress abbey was so friendly, even to the point she wrote a little card for my daughter and even gave her...

Excellent service. We hadn't booked but got a table straight away even though is was a busy Friday evening. Food game really quickly. Our waiter Ethan was brilliant. Very attentive and polite.

Came here for a birthday meal this evening. Very tasty food and decent helpings too! Our server Nikki was super friendly and nothing was too much trouble for her. She made our visit extra enjoyable. Would definitely recommend this place :)

A friendly service, happy to help with everything we asked. A busy night but service was still efficient and the food was delicious. Waiting time from ordering to eating was brilliant. Thank you Diana