Hunters Hall in Cheltenham

Laura is amazing! Such a lovely person and amazing service 🥰

Turned up and waited with another customer who actually went to find a member of staff to serve at the bar. The member of front of house staff took our drinks order but couldn't pour the drinks as she was underage so we were seated and waited 10 minutes for the drinks to arrive. Food order taken we drank our drinks and bought some more in person at the bar and once again had to wait for someone to pour them. Over an hour has passed and other tables have been served. We approached one of the only two members severing front of house to be told the food would be with us shortly. They offered free drinks due to the wait but as we had only just bought them and we're driving we had to decline. 1.5 hours in total from entering the pub to being served food. My wife ordered a salad but was served a wrap...didn't want to say anything due to the wait we had already incurred. Paid the bill, asked for discount but we're told no because they had offered us. Inadequate staff to cope with volume of orders. Overall experience extremely poor. Had visited previously 4 months ago to be told there was a 50 minute wait for food. Hoped that this was a one off....but clearly not. Would definitely not recommend, and will not be returning especially as we've actually now realised we've been overcharged (salad v wrap)

Excellent room food was outstanding highly recommended staff fantastic wish I would off taken photos off the steak pie will definitely stay again

Family gathering for a nearby wedding, I stayed at the hotel and dined in the restaurant. My room was small but comfortable, exterior surfaces appeared clean. I used the bedside cupboard to store some shirts, upon pulling them out next day I found a thick layer of dust on the shirts and could visibly see where my shirts had "cleaned" the cupboard shelf. The restaurant menu looked appealing so we dined in. We ordered the risotto based on a Google review photo. My order wasn't as nicely presented as the photo but the second risotto bared little resemblance; it looked like fish fillets atop soup. The risottos were edible if somewhat bland tasting. One of the teens had the buttermilk chicken burger. The presentation was good but the burger was overcooked brittle and inedible, the chips were OK. The best orders were the lamb shank; very tasty and tender, no complaints there and the kids meal for the toddler. He's somewhat fussy with food but this time ate everything on his plate. Breakfast was very good, no negative feedback regarding anything that was ordered. Finally service. Everyone we encountered was polite and accommodating. Overall a pleasant stay.

Fabulous location,beautiful wedding venue,a perfect place for a perfect day.

I visited for a bike night being held there, it was a great night.

Great location for several wedding venues in the area, but sadly now a very tired pub/hotel which needs a complete renovation, rooms simple and clean, TV is too tiny for room, it would have been a simple thing for cleaner to wash tea/coffee cups out each day instead of leaving them dirty !! very noisy if wedding venue across the road is in full swing until after 12. Our manager and the staff were very accommodating, jovial and helpful, food is very good and the breakfast is excellent , this could be a fab place to stay just needs alot of TLC Greenking !! If renovated I would stay again but not in its present state …..

We had a lovely family reunion where Doug, Lauren and the team took great care of us. They catered for all 18 of us including the usual regulars and walk ins and handled everything perfectly Breakfast, a buffet lunch and dinner were all delicious and there was something for everyone. Looking forward to another family get together at the Hunters Hall Inn. Thanks everyone for looking after us

Went here for Sunday lunch portions were very skimpy on the meat. So the location was great but the food overall was very average chain food

With the family great service and food was wonderful and room was very clean and tidy but a little dated .

Fantastic food would highly recommend.

Service was good food was terrible will not be returning £70 down the drain

Food good and friendly staff. The room smells of mold and bleach, the bathroom had a lot of mold that they did not clean. Easy to remove! There were hairs in the bath!

Stopped with the lorry overnight, warm welcome and near silence so slept well extremely good value at £10 charity donation, definitely be back

Food is ok not much veg very few peas , beer is good but the place is shabby rotten frames and windows

I stayed in the family room at Hunters Hall and I'd happily go back. Everything I needed was there. The room was clean, and the cleaners (Sarah and Amanda) were lovely. I've knocked the room down by one star, just because the room was a bit shabby and could do with a refresh and TLC. It was nothing that put me off, but I thought it worth mentioning.

Though we didn't get a chance to stay at Hunters Hall (it looked adorable) we wanted to thank the gentleman that helped us when we were there. My husband and I inadvertently booked the Inn only to discover that we were further from our final destination than we anticipated and realized that we wouldn't make the train, then our flight home if we had stayed. Thankfully the gentleman at the Inn understood our dilemma and allowed us to cancel without charging us. He certainly made our day. Thanks so very much!

Comfortable beds so slept well. Booking com messed booking up which didn't help but in a twin room with a disabled bathroom. Whole place but especially rooms very dated. Bathroom not good, bedroom window on road side hard to close for us, let alone if someone disabled had been in the room, filthy, over long nets. Room not serviced at all apart from replacing tea and milk sachets. Smallest flat screen tv ever. Free wifi good and hotel position good, but giant potholes on car park entrance need filling in.

Fantastic olde worlde pub, feels very authentic, we stopped by during a walk and had a spot of lunch, service was great and the food was delicious along with a pint of ale. Thoroughly recommend and would pop in again if in the area.

**2nd Update** 8 months on and I still think I'm checked in.... disappointing to see that the hotel responds to positive posts but not those where customer's experiences haven't been so positive. It's such a shame as the accommodation was lovely, just the very poor communication and safety issues that let it all down. **Update** I emailed the hotel and the chain after our stay and have received no response which is very disappointing. This just reflects how the business feels about its customers and their safety. Such a shame. We had a lovely room and 2 night stay until we tried to get breakfast and checkout on our last morning which highlighted a safety issue. We stayed in rm 9 a lovely family room which is well thought out (although could benefit from a coffee table in my opinion!). It was warm, comfortable, and clean. Our first morning we had breakfast at the pub at 7am before heading off to an appointment. The 2nd morning however, we ran through the rain to get into the pub at 7am for breakfast (as confirmed with us at check-in and shown on the website in numerous places) but the pub was in darkness and no one around. We waited 35 minutes in our room getting ready for another appointment, risking children in smart clothing needing to still eat breakfast, but still no one to be seen in the pub. We then realised we needed to check out but couldn't as there was no staff present. As it was 0740 by this point I tried calling the emergency contact number affixed to the door but this was a dead line according to the automated message I heard. I tried again but it was definitely a number not in use anymore. How anyone would be able to contact the hotel overnight in an emergency I have no idea but not safe at all. In the end, we posted the key through the door and left a voicemail asking for someone to call to confirm we had been checked out. 2 weeks on and no call so I assume I'm still checked in at the hotel 🤷🏻‍♀️ All of this said, we would stay here again, but I would need to be assured the emergency number is live.

We stopped here on the way to a wedding for a drink and a snack. We received a very warm and friendly welcome with fast service. We shared a fish goujon sandwich which was delicious. Exactly what we needed. Easy parking too.

Great pub and restaurant,staff very nice,unfortunately the room was very dated and needed decorating

The rooms were clean and comfortable. Food was lovely and a good price. Location is not for everyone but for us it was perfect for the wedding we went to at Kingscote Barn.

Great food, service was amazing despite there only being one staff member behind the bar. Our dog enjoyed their chicken breast from the doggy menu and we enjoyed a garden salad and hunters chicken. Thank you Jake!

We dropped in here whilst visiting the local National Trust property. Very dog and kid friendly. Food was quick and great value. Extra points for being able to buy a sausage for the dog!

Stayed for the week at the hunters hall due to a family function in the area. Lovely staff who were very attentive during our entire stay and with the wide range of food that meant I could try something different each night- the Asian curry with the added chicken was my favourite Would defintley recommend the hunters hall to anyone thinking about visiting the area

Had a lovely dinner and breakfast but stayed in our motorhome in carpark so can't comment on rooms. Staff very helpful and friendly, strange policy with breakfast as full breakfast menu only available to guests not to walk'ins.

Good real ale and well priced lunch. Friendly service. Decent base for walks.

The staff were very welcoming and helpful. Our room was clean, quiet and functional. The evening meals were impressive. I had the South East Asian Curry which was as good as any found in an Asian restaurant. My wife had the Mediterranean Vegetable Gnocchi which she thoroughly enjoyed. I’d highly recommend staying here.

I had an indulgent burger with onion rings side. First impressions were that it was a small portion on a very big plate. for a total of just over 18 quid. But totally enjoyed the meal . My wife had the Turkey roast. Which consists of parsnip carrot, broccoli, a very small gravey in a eggcup size bowl. Some frozen type roast potatoes and a large slab of stuffing. Just didn't do the service or style of pub justice. When you put it against a carvery roast it looks poor. Service and staff spot on the drinks were perfect. Will definitely go again, just needs to make greedy gits like me think how the hell am I going to eat all that.

Went for a drink staff were lovely

A beautiful, quaint pub with excellent service the food was delicious and the pints were well kept

Popped in for a pint passing by at 3pm, ordered chips, waited 20 minutes and then were given luke warm Refried chips i can only assume left from lunch. Pretty tatty and wouldn't return although the bar maid was very nice.

Went for lunch today, the food and service was really good, I had the Sausages and Mash which was delicious. Really good kids menu options, and the kids food must have been good as they ate all of it, which doesn't happen very often. Will definitely go back 👍

Clean and tidy room, good location and food was excellent. Steak was cooked perfectly with pudding of chocolate heaven in the shape of a brownie with a hot chocolate too

We called in here on a weekday lunchtime, and there was a good choice of food available. The meals were good but we had quite a wait for the food to arrive and there seemed to be only one person waiting on the tables. When we left, we asked for the bill and then had to wait 10 minutes for someone to appear to take payment. No apology for keeping us waiting. Needless to say, we didn't leave a tip!

Comfortable clean room which was a good size. It was very warm when we entered but that of course was easily remedied. The accommodation and the evening meal was reasonably priced, drinks were more expensive than I am use to but perhaps it was the norm for this area. Over all I would definitely recommend hunters hall.

Food was absolutely amazing. Couldn't fault anything

Lovely rooms.. need more staff.. Good beers.. middle of nowhere tho

Stopped here for a spot on lunch on spec and found a cosy, welcoming pub with a great drinks selection. Wanted a lighter lunch so were a little disappointed that the Brunch Menu wasn't being served but finally settled on the Steak Sandwich on the Main Menu seemed to fit the bill. Very disappointing as the steak was very grisly and the chips were luke warm. We returned the food and were offered a replacement (which we declined) and were promptly refunded so no qualms there. Would we risk it again? If we were passing, probably.

Rooms comfortable. We had a family room, so plenty of space with 2 bedrooms and separate lounge area. Excellent breakfasts, served in the pub. Beers well kept. Food also excellent.All good value.

Not somewhere I would want to revisit... terrible, dirty and tired looking. Bathroom was not fit for purpose.., dirty toilet and bins not emptied. Not exactly a room with a view either! Still happy to have charged me full rate even though I complained! 😳

Dropped in on the off chance on the way home from a Christmas market. Service was quick , the staff were pleasant and friendly. We all chose a roast which was nice and hot and plenty of it. I did have a black roast potato which was quickly replaced with more. Would definitely recommend and will revisit. Lovely atmosphere.

Not bad for the price - including the restaurant meal deal. Our room 12 was starting to look tired and in need of a refurb - in particular the bathroom. However the bed was clean and comfortable. The evening menu was varied with lots of choice - and the food was of reasonable quality. Unfortunately I had to send my venison back which wasn't pink ( as described in the menu ) but very well done! To be fair the staff were very quick to deal with this issue and some perfect tasty version was soon provided. The car park was muddy and needs surfacing in particular near to the accommodation block. The breakfast team were very friendly and helpful and the breakfast provided was adequate. Would I stay there and eat there again? Yes - for a similar deal.

Atmosfera romantica e ottimo pub. Camere spaziose e pulite e colazione decisamente ottima. Il personale e' molti gentile.

I do not recommend staying here. Firstly the drains stank so our room was horrible to sleep in. Second, it's really noisy, we were woken up really early by other guests tv and morning chats in bed plus squeaky floor boards above us. Finally the cost is far too high.

We went here for lunch and really enjoyed it. I had the steak and ale pie with a polenta and water pastry. This is a Tom Kerridge recipe apparently. It was excellent. Big pieces of meat and a lovely rich gravy. The pie was served with mash and vegetables. The place itself is an old inn and has lots of character with a good atmosphere too. The staff were friendly and welcoming. Would go back.

Having dined at The Hunters Hall many times i want to say it's food has always been amazing .. Great garden eating area for sunny days. Plenty of helpful staff and very little waiting time . Very recommended

Lovely place, always busy, so it is best to book. Atmosphere cosy, and relaxing. Food brilliant, and wait staff great.

We stayed here for 2 nights for a family wedding. We had a 2 bedroom suite. The master was comfortable and nicely furnished. The girls room was simple and comfortable. Unfortunately a radiator leaked in our girls room and stunk the room out. Really overpowering damp musty smell. The manager assured us that the plumber would come out and fix it that day. Sadly she didn't check as we had to report it again the next day. Not very nice for our girls. In our bathroom there was definitely an issue with the water. Hot water seemed to come out of both taps. I had to run the hot tap for ages to eventually get some cold water to clean my teeth. Quite small for a suite and quite dark. Breakfast was very disappointing. The English breakfast was poor. Bacon was lovely, sausage was quite cold and only just cooked through. Huge plates, tight portions. Coffee terrible! Ordered tea in the end as was so bad. Tasted like when filter needs changing every time. I thought I would opt for poached egg on toast the 2nd morning. Yuk! Snotty looking eggs on soggy waterlogged toast. Also our party had lots of issues when booked dinner there. People's orders forgotten, food not great. We stayed as a one off for a wedding. I suspect most of the guests stay here to attend weddings as there are a couple of venues close by. Do yourself a favour and find somewhere else. We paid £260 for 2 nights accommodation and breakfast. Most I have ever paid. Money not justified. Captive audience due to location.

Lovely cosy traditional country inn with a really warm feel about it, until you meet the management. Really did not make us feel welcome. Every issue we brought up was met with a disapproving face. Breakfast was nice but the evening meals we had ranged from average to poor. You're better off going down the hill into the town of Wotton for your dining opportunities. If you get a good deal on an overnight stay Hunters Is ok as a base to put your luggage but don't expect any service or decent evening dining. Probably go to eat at either the oak in Wotton or if it's not fully booked the Falcon steakhouse which was the best place to eat. Don't eat at the hunters in the evening.

We stayed in Hunters Hall to meet with some friends and drove from there to Cheltenham market. The staff were friendly. The room was comfy and cosy, The pub had a fire place and we spent a nice evening with our friends. I could see they had a play area outside and thought it would be a nice place to come with kids. Only thing is that getting online was a bit complicated (needs creating an account using your email address) so I didn't bother logging in, if they have an easy wifi with username and password like most places that would be much better. Overall nice place and I would come again :)

Stayed in room 12 for one night after a wedding. Couldn't get into the room before going so just left our luggage with the girl on reception to put in the room for us so it didn't get damp. Arrived in the room at 1am and it was freezing! All the radiators were off, it was November and pouring with rain. I put them on but was still cold in the night. The bathroom rad valve is stuck on 3 so it never warmed up. The bed base is kingsize and the matress a double. Not big enough! Saw the kettle but no cups, tea or coffee! Discovered them in a drawer in the morning. The bathroom was ugly and shabby. The lino doesn't meet the wall so a thick line of dirty mastic edged it. The shower is feeble. The tiles on the wall are ok but the grout is mouldy. The bath panel is made up of broken tiles that dont match the wall and looks dreadful. A plastic panel would at least tidy it up. There's an old sanitary bag dispenser fixed to the wall covered in thick dust. A makeover and a better clean would help. I know you can get cheap deals here some nights, but this wasn't one of them and it was outrageously over priced. Breakfast was lovely. Nice choice and lovely staff.

Really not impressed with the non existent welcome when we arrived....and room was small and dated but was cheap. The pub is nice enough and breakfast very nice - excellent staff at breakfast, really friendly and helpful. Good location for visiting Westonbirt Arboretum. Think we just struck unlucky with the staff who 'welcomed' us on the afternoon we arrived. Probably better places in the area for a bit more money.

The pub is located on A4135 in Kingscote .We stopped off on spec during a drive. At the end of the menu there are some upmarket bar snacks I had a steak ciabatta which was excellent and my wife had a vegetarian wrap which she enjoyed. The draught beers were Ipa, Abbott and Spotted Hen so I was spoiled for choice. Service friendly if a bit harassed.Would definitely recommend and go again.

We resently booked a family meal for 30 people which you would imagine would be great news for any restaurant, this was clearly not the case for the Hunters hall. Even food that was pre-ordered was not available, time between courses was ridiculous, dirty plates from our main meal left on the table for over an hour after the meal had been finished, then to top things off, after being twice asked where our desserts had gotten to, and another hour wait, we were told that they had not even started on then, so we all cancelled (as it was now nearly 9.45pm, we had sat down just after 7pm) I dont dispute that they were busy but this lack of consideration, and such a poor standard of service will now result in 30 local people all having negative opinions of this establishment, and will obviously share this negative experience within our own social circles. And a rather unconvincing 'sorry' from the manager did not come close to repairing the damage done.Overall, very dissapointing.

I had been on a 3 day training course in nearby Bristol and was heading home tired but elated by the success of the training. We passed a very olde worldly Pub/Inn at the side of the road - and decided to stop for a meal.The place was really old with low beams and stone walls. We had a delicious and freshly cooked meal and got talking to the waiter - he explained how it used to be a coach inn for stage coaches to stop by to rest the horses. As looked around at the uneven ceiling (dipping with age) lt suddenly felt very very cold on my back. I got up to go to the ladies (but really to move from the "cold spot") but the cold feeling seemed to follow me! The ladies was also very old with an atmosphere of not eeiree - but definitly long ago! As i went to open the toilet door to go back to the restaurant - the door wouldn't open!! every time I opened it - it shut again!!. Eventually the "cold" feeling passed and I made my escape!!If you are interested in Ghosts -excellent food and a very Olde Wordly place - this is for you!!!