Based on 1.714 opinions finded in 3 websites
Based on 1.714 opinions finded in 3 websites
Nº 394 in 545 in Cheltenham
Nº 54 of 68 British in Cheltenham
Opinions
Nikita was excellent with her service I was very impressed with her, deserves good feedback.
Nick Peatson . 2025-03-17
MORE AT Google
Such a treat to find ALL the staff friendly, welcoming, helpful plus speedy service for great value food. This really made our road trip to Cheltenham. Dog friendly too and friendly chatty locals when approached. Great management and clean smart building inside and out
Chris Padgham . 2025-03-17
MORE AT Google
We were made very welcome by Nikita and the service and the food was very nice.
Barbel Hewett . 2025-03-16
MORE AT Google
We were there to celebrate a 60th birthday and there was 20 of us there we all thought the service from Nikita and the other members of staff was brilliant. There were a couple of things on the menu that wasn’t available and they were very apologetic about but that didn’t ruin our afternoon, they were very accommodating when it come to asking for extra cutlery/napkins. Will definitely be returning.
Lauren Sales . 2025-03-10
MORE AT Google
We booked 24 places for a Birthday Meal for my wife on Saturday 8th March. We were given the Conservatory for the Evening and were allowed to dress it up with balloons,banners and flowers. The food was fantastic, served hot and all at the same time. The staff were friendly and nothing was too much trouble. Special thanks to Nikita who despite being rushed off her feet due to a busy night, always made sure we were OK. Please pass on our thanks to the Chefs and team and we will definitely see you again soon. Burt
burt viz . 2025-03-10
MORE AT Google
Great service from the moment we walked in - the young lady who welcomed us was lovely and helpful and came over to our table to advise us a big party was coming in so that we could order before the rush. Food was good and came quickly. Thank you!
Matt Allison . 2025-03-09
MORE AT Google
Excellent food and fantastic, accommodating service. Thank you!
Isobel Brann . 2025-03-09
MORE AT Google
Always very good food and atmosphere The staff are always great
David Bucknell . 2025-03-08
MORE AT Google
Great classic pub food great for after school and for a quick nice dinner. Always lovely greeting from staff.
emily spencer . 2025-03-07
MORE AT Google
Great service and a friendly pub! Will be back!
emily frances . 2025-03-05
MORE AT Google
This PUB is highly-recommended for family guest with the delicious foods / the kindness / the lovely condition. If my family living out of UK visit UK, I'd be difinitely bringing them to here. Again, thanks to the tall guy Huw!
Dongsu Lee . 2025-03-04
MORE AT Google
Great food and awesome service from the staff! Nikita was fabulous, friendly and chatty and nothing was too much trouble. Would highly recommend if you’re looking for good pub food
Lucy Smith . 2025-03-03
MORE AT Google
Nikita was very helpful & has excellent customer service skills . We will be back Thank you 😊
Peri . 2025-03-03
MORE AT Google
Nice meal, Nikita was really friendly and very helpful. Thanks
Jeff Glaister . 2025-03-03
MORE AT Google
Nikita was fabulous, the service has been brilliant and the food great.
Andrew Thorne . 2025-03-03
MORE AT Google
The food was amazing, the atmosphere brilliant. Nikita was very welcoming and our meals took no time to arrive. Would definitely go back.
Vladimir Lukanov . 2025-03-02
MORE AT Google
Great food and great service from Nikita 😉
Camelia . 2025-03-02
MORE AT Google
Lush food and Nikita was really helpful 10/10 overall
Hollie Thomas . 2025-02-26
MORE AT Google
Great food at great prices! Great service from Nikita! Recommend ☺️
ab artworks . 2025-02-23
MORE AT Google
We stayed at the Hilton next door and ate at The Clock Tower on our second night. Good British pub food, reasonably priced drinks. Nikita and staff very friendly and helpful.
Brian Egan . 2025-02-23
MORE AT Google
Excellent service at the Clock Tower they squeezed us in today on a very busy Sunday. The service was excellent we were served by Nikita who was fab really lovely and polite. There was a big group of us and she was so quick with the food. Everyone loved there food will definitely return.
Bonnie Wicks . 2025-02-23
MORE AT Google
Lovely food, and great service from Nikita! 😄
Isobel Alldridge . 2025-02-23
MORE AT Google
Lovely place for a family meal. Great food, quick and friendly service and dog friendly too. If you haven’t been this is well worth a visit.
Jayne G . 2025-02-22
MORE AT TripAdvisor
There Sunday lunch needs to improve
teresa hopkins . 2025-02-20
MORE AT Google
The most expensive drinks for a chain pub I've ever seen outside of London. £14.35 for a gin & tonic and a Peroni. Nice vibe though and spacious.
Harry . 2025-02-20
MORE AT Google
Very good service , friendly and helpful Nikita was great and we had a lovely time today.
Shaun T (TeaHawk) . 2025-02-16
MORE AT Google
Good value for a quick weekend lunch with the family. Friendly staff.
Bella C . 2025-02-16
MORE AT Google
Lovely chap at the bar. Knowledgeable about intolerances, and careful with the drinks and meal. Comfortable table, quiet area.
truthteller1980 . 2025-02-16
MORE AT TripAdvisor
Love this place with its friendly staff, good selection of well cooked food at reasonably prices. We try to meet up here at least once a month. I would recommend it to anyone.
Val B . 2025-02-13
MORE AT TripAdvisor
Great value for very good food. Very good service. Nikita was very polite and sociable
David Devine . 2025-02-12
MORE AT Google
Service and food massively improved since our last visit a year ago. The staff were very friendly and attentive. Pub was a little quiet even for a Tuesday evening.
Dave Hill . 2025-02-11
MORE AT Google
Such a friendly bunch of staff. Food was spot on. Decent portions. We will be back. Thank you Nikita
Rachel Davis . 2025-02-09
MORE AT Google
A great welcome by staff and a great selection of drinks. We had the nachos to share for starters and the gammon for mains. Could not fault the place.
Kim . 2025-02-09
MORE AT TripAdvisor
Very good food, service good, lovely and warm. Tried the games, dart board unusable so old and worn the darts kept falling out. Played junior scrabble and the board is ripped also played connect fall abd there aren't enough pieces to complete the game.
Nikki Lewis . 2025-02-06
MORE AT Google
A party of 12 stayed in the hotel next door for the racing at the end of Jan 25. We ate in the pub every night (3 nights) food was excellent, the staff couldn't do enough for you, so friendly and helpful. We will definately be returning in future
gary Bird . 2025-02-05
MORE AT Google
Excellent food quality. Superb service from Nikita.
Robert Johnson . 2025-02-03
MORE AT Google
Josh was legendary, as was his hairstyle! The food was fantastic and the atmosphere was lovely. My friend was also delighted with how her dietary requirements were handled and the fact that you could order extra veg as a side. Will absolutely come back :)
Tom Bailey . 2025-02-02
MORE AT Google
Visited on a Sunday Roast. The staff were all super friendly and helpful with our children. (Nikita) Good food, would visit again.
Chloe Wilks . 2025-02-02
MORE AT Google
Visited for the first time in a while for a family festive meal. The service was very good, with polite and friendly staff. The time between the three courses was great, and quality of food superb (all served hot), with plenty of it (loved the banoffee tart!). Value was amazing. Set us up for the start of x mas celebrations.
Emily V . 2025-02-01
MORE AT TripAdvisor
This place has a great atmosphere. The staff were friendly, attentive, and made sure we had everything we needed and felt welcome as we walked in. The food was delicious—fresh, well-prepared, and full of flavor. Whether you’re stopping by for a casual drink or a full meal, there’s something on the menu for everyone. The drinks selection was also impressive, with a great variety of beers, wines, and cocktails to choose from. The pub itself has a cozy yet lively ambiance, making it the perfect place to relax with friends or family. The cleanliness and overall upkeep of the place also stood out, showing the care and effort the team puts into maintaining a top-notch experience. We’ll definitely be returning and highly recommend Clock Tower Pub to anyone looking for great food, drinks, and service in Cheltenham! 🥂💓
Mrs. Foster . 2025-02-01
MORE AT Google
Super helpful friendly staff. Very accommodating of our large party. It was a really lovely lunch. Thank you!!
Becca Bell . 2025-01-30
MORE AT Google
We had a great meal here and the staff were really first class, all were friendly and welcoming especially Nikita who seemed to have roller skates on! Nothing to much trouble and so positive a real credit to the establishment, there were 12 of us and we had nothing but good reviews, we ate there twice and never had an issue.
Jonathan Pilgrim . 2025-01-29
MORE AT Google
The waiter there was super welcoming, cheerful and kind, answering questions with detailed information and helping with a passionate willing heart. Fish and chips was super soft inside and crispy outside, I could fully enjoy as it never had any slight fishy smell at all, and it still stayed crispy till i finish the plate. This place was very spacious with plenty of seats with great cozy mood. Overall, I was very satisfied with this pub and I definitely want to visit again!
이윤지 . 2025-01-29
MORE AT Google
Lovely little pub with a great selection of beers and wonderful food . Great Atmosphere and attentive staff . Will be visiting again when we are in the area next time ❤️❤️
Sion Partridge . 2025-01-27
MORE AT Google
I have to say clock tower pub is one of the best pubs I've been to . The staff are great very professional experience staff . Very friendly and helpful staff . Great food compliment to the chef and Nikita. Nikita running around looking after every body on a busy Saturday night and also giving your new staff training at the same time . She is unbelievable great at her job
Aydin Osman . 2025-01-26
MORE AT Google
Nikita has been amazing and looked after us all weekend ♥️ Thank you so much xx
Sue Rose . 2025-01-26
MORE AT Google
Nikita was very good. Food was reasonably good although pie wasn’t very nice.
Toni . 2025-01-26
MORE AT Google
Brilliant family meal out and Josh and all the staff were so welcoming and friendly! The whole staff team made the whole evening seamless. Thank you so much!
Ashley Hurkett . 2025-01-25
MORE AT Google
Booking a table was quick and easy online. The customer service was excellent- the bar lady with the cheek piercing was lovely, very friendly and attentive. Food was great! We had a party of 15 and everyone enjoyed their meal. Thank you.
Jen Bolton . 2025-01-25
MORE AT Google
Nice food nice pub and friendly staff (Nikita) will come again many thanks
Don Tomlinson . 2025-01-19
MORE AT Google
Absolutely lovely pub 👌 will definitely return
Lisa Evans . 2025-01-18
MORE AT Google
Most of the drinks included in Curry deal not available, forcing you to spend extra to get your choice of drink
Terry Young . 2025-01-16
MORE AT Google
The staff are very friendly and helpful, Nikita always goes out of her way to accommodate us. The food was delicious, came out quickly and was piping hot. A lovely dining experience.
Trix Jones . 2025-01-14
MORE AT Google
Very good service and food excellent
Trixy Crook . 2025-01-10
MORE AT Google
Brilliant,made to feel so welcome we all had to come back for another night.Big thanks to Nikita absolutely fantastic couldn’t do enough to help us
toiletseat44 . 2025-01-04
MORE AT Google
Nikita told us about the parking
Justin Carter . 2025-01-04
MORE AT Google
Food was really nice! So reasonably priced. We went on the website and signed up for 30% off everything. Staff were nice and didn’t wait long for food. Was very quiet for a Saturday night, but that was the vibe we were going for anyway
Rhys Dale . 2025-01-04
MORE AT Google
We had a lovely time, brilliant service from Nikita, food was lovely and meals arrived very quickly
Sara Robbins . 2025-01-04
MORE AT Google
Fabulous service from Nikita, great tasting food, big portions
Del M . 2025-01-04
MORE AT Google
Nikita was brilliant, top service and very friendly
Keiron Bradley . 2025-01-04
MORE AT Google
Relaxed atmosphere, good food and fair prices and friendly staff.
Leah . 2025-01-03
MORE AT Google
Food is what you’d expect from a Green King but the staff were really friendly and helpful.
Will Stokes . 2025-01-03
MORE AT Google
Great service from Marty and Nikita. Nothing was too much trouble. We had a lovely meal and will definitely eat here again.
Janie McNeill . 2024-12-31
MORE AT Google
The service was absolutely brilliant, friendly, helpful, and regularly checking in. Both bar staff and waiting staff were great. The food was delicious and really well priced
Emma Stafford . 2024-12-31
MORE AT Google
Nikita was really lovely and went above and beyond. Found a pencil sharpener to sharpen some crayons for the kids. Nothing was too much trouble. Thank you for a really enjoyable lunch.
Olivia Wike . 2024-12-30
MORE AT Google
Great place great staff and amazing food I sampled the cheddar leek and potato pie which is to die for would highly recommend
Marty R . 2024-12-30
MORE AT TripAdvisor
A lovely Christmas dinner, well cooked and plentiful. Thank you to everyone who worked Christmas Day
Samantha_xx__ . 2024-12-27
MORE AT Google
We love coming to The Clock Tower for our family meals. The staff are exceptionally friendly and are always polite and helpful. Food is great quality and we enjoy the quiet family friendly atmosphere with the added bonus that they allow dogs! Today, we were largely served by Nikita who was very friendly and helped ensure our large order met our needs, double checking to make sure we had everything. She even recommended a nice Rose wine for my mum! Highly recommend this place if you are looking for a calm, friendly atmosphere. Added bonus is that they accept Blue Light Discount!
Stefanie Moate . 2024-12-27
MORE AT Google
Meals are no longer of the same high quality as before
chengwei li . 2024-12-25
MORE AT Google
Christmas lunch was absolutely shocking might as well have had a microwave pre packed meal. Staff need to smarten up and get taught good service ! Never again !!! A refund will not even replace such a meaningful occasion
pkb1022 . 2024-12-25
MORE AT TripAdvisor
Superb - staff were awesome especially Nikita. Very polite and professional. Would definetly take the family again.
Michael . 2024-12-23
MORE AT Google
Excellent gluten free options, seperate menu - ask at the bar
James Locke . 2024-12-07
MORE AT Google
Great service from Nikita , very helpful. Great food from the kitchen staff . Food was very served quick and was very good !
james walker . 2024-12-03
MORE AT Google
Thirty members of St Mary’s Church Mothers’ Union enjoyed a lovely Christmas lunch today. We were very well looked after and we all enjoyed the food. The staff were very polite and very attentive. Nikita, Josh and Hugh worked very hard to keep the food coming.
Brenda D . 2024-12-02
MORE AT TripAdvisor
When for pre xmas family meal,had mixcher of food,from chicken roast dinner,to curry . Chicken was soaked in foul tasting oil, spent over £110 on 6 meals with just pop for us all. Never again
Frederick Barker . 2024-12-01
MORE AT Google
Beautiful tasty food. Great service,very kind and attentive. Great way to end a wonderful day with friends Nikita was brilliant behind the bar.
Sian D . 2024-11-30
MORE AT TripAdvisor
Great service from Beth Josh and Nikita :) we brought our puppy in and they were so welcoming and gave her some treats! 🐾 Lovely reasonable and tasty food and very helpful staff , well done guys x
Rebecca Leitch . 2024-11-30
MORE AT Google
Food was OK. The waitress was helpful and friendly. There was only a choice of one real ale, but it was a good one.
Percy and Hilary Williams . 2024-11-30
MORE AT Google
Very nice place to eat. Food was great, best chips I’ve had. Friendly service
jasmine keylock . 2024-11-29
MORE AT Google
A nice, well run pub. Good value for money & friendly staff, particularly Nikita who was very friendly & helpful.
Random Maps . 2024-11-28
MORE AT Google
Used to come here all the time before it changed hands. It was always good for family parties. Thought we'd drop in for a drink and ended up having a meal. Inexpensive. I had the plant burger and fries. It was really tasty and the fries were well cooked and crispy. My husband has steak and ale pie which I can't judge as I'm a vegetarian. Staff were great. Thanks to Nikita and the others.
cookiebiscuit_10 . 2024-11-27
MORE AT TripAdvisor
Great food and friendly staff. Thank you especially to Nikita. A thoroughly enjoyable lunch.
Suzie Viazi . 2024-11-26
MORE AT Google
Absolutely wonderful time, Nikita made our meal the best with her help and excellent service x
Tony Bradbury . 2024-11-24
MORE AT Google
Great pub food and perfect for the kids on a Sunday. Lacey and the team were very attentive - we will be back soon
John Clarkson . 2024-11-24
MORE AT Google
Nice food and friendly experience
Andrew Davies . 2024-11-24
MORE AT Google
Nikita at the clocktower was very friendly, helpful and attentive. Food was lovely. Not very busy so not much of an atmosphere but would recommend and will definitely go back there.
Stephanie Francis . 2024-11-24
MORE AT Google
Nikita was pleasant and helpful, and we would recommend the good service and food
Gail Pugh . 2024-11-24
MORE AT Google
The Best, really kind and friendly staff..Great tea/ Coffee and food too!!
Helen Shill . 2024-11-24
MORE AT Google
Been here a few times now and never had a bad meal. The staff are always welcoming, friendly and very polite. Josh has taken our order a few times now and is knowledgeable about the menu and drinks, offering alternatives and extras without being pushy. Nikita and Beth were also very helpful and friendly. A good team who looked after us very well and we will be returning.
G Moo . 2024-11-23
MORE AT Google
The clock tower is a fantastic place to dine myself and my family would recommend it to other! The food is fantastic and the staff are outstanding and very helpful and polite as well I would give it five stars all the time
Jade Roberts . 2024-11-22
MORE AT Google
Had really good properly cooked fish and chips at a very reasonable price, staff friendly and helpful.
Ros “Ros T” Tildesley . 2024-11-22
MORE AT Google
Really poor vegan options on the menu but fortunately the one I chose was superb (Thai curry). Nikita and the rest of the staff were very professional, polite and hospitable. Would highly recommend.
Brendan Fitzgerald . 2024-11-21
MORE AT Google
Stayed in the hotel next door for a few nights and visited here every evening. Great little pub, food was amazing especially considering the price. Nikita was a fantastic bartender and very friendly, along with the manager/owner that I spoke to last night.
Matthew Way . 2024-11-21
MORE AT Google
We go with my parents there regularly. They like the food, and it is easy for them to access the building and get a table. The staff are friendly and polite, there is a reasonable choice of meals at an affordable price. They always have at least one ale on the tap. Today we were served by Marty and Nikita.
Johnny Lynch . 2024-11-19
MORE AT Google
Nikita was amazing she was happy and bright. We did hear what we believed to be a manager using language and arguing with people. This spoilt it a little. Thankfully Nikita was there to save the day. Food was delicious
Scott Purveur . 2024-11-17
MORE AT Google
Nikita was very nice and great with kids. Thank you for the great service!
Marfe Secretaria . 2024-11-14
MORE AT Google
The 11th of November was the first day of the Clocktower's festive menu which coincided with a family member's birthday, so this was a good excuse to visit and sample the fayre! We've been regular customers for many years and have had few reasons to complain as the food has been of a decent standard and very affordable. The pub has received a make-over recently and is now really smart, and is a good choice for a meal and drink at a sensible price. We have always been met with a warm welcome,and this visit was no exception. We were shown to our nicely set-out table and ordered our drinks: a lager for my wife and two pints of nicely kept Marstons Pedigree ale for my father-in-law and me. The starters arrived quickly. Chicken liver and brandy pate for my wife and myself, and soup for my Father-in-law. All were tasty and a good start. We had each ordered the traditional Turkey roast with all the trimmings. The quality was excellent, cooked to a good standard with generous portions served resulting in three well-fed folk and three clean plates! We don't normally have sweets, but as this was a special occasion we decided to treat ourselves to a Rocky Road Sundae for my wife, and Apple Crumbles for my father-in-law and myself. Really naughty but so nice! The result, we had a lovely meal attended to by the friendly attentive staff in comfortable warm surroundings, what more could we ask for? A big thank you to Huw and staff, it was lovely.
OUTANDABOUT49ER . 2024-11-12
MORE AT TripAdvisor
Nikita and Elouise were great hosts and dog friendly 😀🐶
Ben Mutton . 2024-11-10
MORE AT Google
We love this place. Food is great, seating is great. Staff very friendly and you can eve play boatd games, or read a book. Just take from a table next to the bar.
Tiberiu Niculescu (Tiby) . 2024-11-10
MORE AT Google
I enjoyed the cowboy burger and and my family enjoyed there food. My partner enjoyed her cocktails which is rare. Our server was Nikita
Simon Triggs . 2024-11-09
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South West
666 Opinions
Shame they are always running out , of something or other , nice seating area outside
239 Opinions
Award winning service - really needs be reviewed again. 0/10 customer service skills, we requested for the table to cleaned 3 times as the table was covered in spices and vinegar but they paid no attention. We finally chose to get takeaway - we weren’t even asked of why we changed our mind rather told to be emptying the table. We are shouted from afar of the till to be asked whether we were paying separately or together in front of the other customers we found this to be very humiliating. We then walked up to the till to pay. We refused to pay and had to leave as who likes to eat in a disrespectful place.
1509 Opinions
Called in for drinks with friends. Busy pub even mid week. Friendly service and reasonable range of beer on tap. They were even good enough to seek us out and tell us we had left the lights on.