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3.8

Based on 1.693 opinions finded in 3 websites

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Nº 393 in 545 in Cheltenham

Nº 54 of 68 British in Cheltenham

CUSTOMERS TALK ABOUT DISHES WITH..pieonionmustmeatsteakscurrysteakchickenroastribscookedladypayroundfisholdbeautiful

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Good value for a quick weekend lunch with the family. Friendly staff.

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Bella C . 2025-02-16

MORE AT Google

Very good service , friendly and helpful Nikita was great and we had a lovely time today.

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Shaun T (TeaHawk) . 2025-02-16

MORE AT Google

Great value for very good food. Very good service. Nikita was very polite and sociable

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David Devine . 2025-02-12

MORE AT Google

Service and food massively improved since our last visit a year ago. The staff were very friendly and attentive. Pub was a little quiet even for a Tuesday evening.

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Dave Hill . 2025-02-11

MORE AT Google

Such a friendly bunch of staff. Food was spot on. Decent portions. We will be back. Thank you Nikita

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Rachel Davis . 2025-02-09

MORE AT Google

Five meals from menu not available. Burgers were over cooked. It would be helpful if you supply pencils and paper so we are able to write down what we need as no service available

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burt viz . 2025-02-09

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Very good food, service good, lovely and warm. Tried the games, dart board unusable so old and worn the darts kept falling out. Played junior scrabble and the board is ripped also played connect fall abd there aren't enough pieces to complete the game.

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Nikki Lewis . 2025-02-06

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A party of 12 stayed in the hotel next door for the racing at the end of Jan 25. We ate in the pub every night (3 nights) food was excellent, the staff couldn't do enough for you, so friendly and helpful. We will definately be returning in future

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gary Bird . 2025-02-05

MORE AT Google

Excellent food quality. Superb service from Nikita.

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Robert Johnson . 2025-02-03

MORE AT Google

Visited on a Sunday Roast. The staff were all super friendly and helpful with our children. (Nikita) Good food, would visit again.

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Chloe Wilks . 2025-02-02

MORE AT Google

Josh was legendary, as was his hairstyle! The food was fantastic and the atmosphere was lovely. My friend was also delighted with how her dietary requirements were handled and the fact that you could order extra veg as a side. Will absolutely come back :)

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Tom Bailey . 2025-02-02

MORE AT Google

This place has a great atmosphere. The staff were friendly, attentive, and made sure we had everything we needed and felt welcome as we walked in. The food was delicious—fresh, well-prepared, and full of flavor. Whether you’re stopping by for a casual drink or a full meal, there’s something on the menu for everyone. The drinks selection was also impressive, with a great variety of beers, wines, and cocktails to choose from. The pub itself has a cozy yet lively ambiance, making it the perfect place to relax with friends or family. The cleanliness and overall upkeep of the place also stood out, showing the care and effort the team puts into maintaining a top-notch experience. We’ll definitely be returning and highly recommend Clock Tower Pub to anyone looking for great food, drinks, and service in Cheltenham! 🥂💓

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Mrs. Foster . 2025-02-01

MORE AT Google

Super helpful friendly staff. Very accommodating of our large party. It was a really lovely lunch. Thank you!!

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Becca Bell . 2025-01-30

MORE AT Google

We had a great meal here and the staff were really first class, all were friendly and welcoming especially Nikita who seemed to have roller skates on! Nothing to much trouble and so positive a real credit to the establishment, there were 12 of us and we had nothing but good reviews, we ate there twice and never had an issue.

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Jonathan Pilgrim . 2025-01-29

MORE AT Google

The waiter there was super welcoming, cheerful and kind, answering questions with detailed information and helping with a passionate willing heart. Fish and chips was super soft inside and crispy outside, I could fully enjoy as it never had any slight fishy smell at all, and it still stayed crispy till i finish the plate. This place was very spacious with plenty of seats with great cozy mood. Overall, I was very satisfied with this pub and I definitely want to visit again!

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이윤지 . 2025-01-29

MORE AT Google

Lovely little pub with a great selection of beers and wonderful food . Great Atmosphere and attentive staff . Will be visiting again when we are in the area next time ❤️❤️

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Sion Partridge . 2025-01-27

MORE AT Google

Nikita has been amazing and looked after us all weekend ♥️ Thank you so much xx

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Sue Rose . 2025-01-26

MORE AT Google

I have to say clock tower pub is one of the best pubs I've been to . The staff are great very professional experience staff . Very friendly and helpful staff . Great food compliment to the chef and Nikita. Nikita running around looking after every body on a busy Saturday night and also giving your new staff training at the same time . She is unbelievable great at her job

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Aydin Osman . 2025-01-26

MORE AT Google

Nikita was very good. Food was reasonably good although pie wasn’t very nice.

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Toni . 2025-01-26

MORE AT Google

Brilliant family meal out and Josh and all the staff were so welcoming and friendly! The whole staff team made the whole evening seamless. Thank you so much!

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Ashley Hurkett . 2025-01-25

MORE AT Google

Booking a table was quick and easy online. The customer service was excellent- the bar lady with the cheek piercing was lovely, very friendly and attentive. Food was great! We had a party of 15 and everyone enjoyed their meal. Thank you.

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Jen Bolton . 2025-01-25

MORE AT Google

Nice food nice pub and friendly staff (Nikita) will come again many thanks

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Don Tomlinson . 2025-01-19

MORE AT Google

Absolutely lovely pub 👌 will definitely return

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Lisa Evans . 2025-01-18

MORE AT Google

Most of the drinks included in Curry deal not available, forcing you to spend extra to get your choice of drink

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Terry Young . 2025-01-16

MORE AT Google

The staff are very friendly and helpful, Nikita always goes out of her way to accommodate us. The food was delicious, came out quickly and was piping hot. A lovely dining experience.

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Trix Jones . 2025-01-14

MORE AT Google

Very good service and food excellent

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Trixy Crook . 2025-01-10

MORE AT Google

Nikita was brilliant, top service and very friendly

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Keiron Bradley . 2025-01-04

MORE AT Google

Nikita told us about the parking

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Justin Carter . 2025-01-04

MORE AT Google

Food was really nice! So reasonably priced. We went on the website and signed up for 30% off everything. Staff were nice and didn’t wait long for food. Was very quiet for a Saturday night, but that was the vibe we were going for anyway

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Rhys Dale . 2025-01-04

MORE AT Google

We had a lovely time, brilliant service from Nikita, food was lovely and meals arrived very quickly

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Sara Robbins . 2025-01-04

MORE AT Google

Fabulous service from Nikita, great tasting food, big portions

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Del M . 2025-01-04

MORE AT Google

Brilliant,made to feel so welcome we all had to come back for another night.Big thanks to Nikita absolutely fantastic couldn’t do enough to help us

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toiletseat44 . 2025-01-04

MORE AT Google

Relaxed atmosphere, good food and fair prices and friendly staff.

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Leah . 2025-01-03

MORE AT Google

Food is what you’d expect from a Green King but the staff were really friendly and helpful.

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Will Stokes . 2025-01-03

MORE AT Google

Great service from Marty and Nikita. Nothing was too much trouble. We had a lovely meal and will definitely eat here again.

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Janie McNeill . 2024-12-31

MORE AT Google

The service was absolutely brilliant, friendly, helpful, and regularly checking in. Both bar staff and waiting staff were great. The food was delicious and really well priced

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Emma Stafford . 2024-12-31

MORE AT Google

Nikita was really lovely and went above and beyond. Found a pencil sharpener to sharpen some crayons for the kids. Nothing was too much trouble. Thank you for a really enjoyable lunch.

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Olivia Wike . 2024-12-30

MORE AT Google

Great place great staff and amazing food I sampled the cheddar leek and potato pie which is to die for would highly recommend

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Marty R . 2024-12-30

MORE AT TripAdvisor

A lovely Christmas dinner, well cooked and plentiful. Thank you to everyone who worked Christmas Day

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Samantha_xx__ . 2024-12-27

MORE AT Google

We love coming to The Clock Tower for our family meals. The staff are exceptionally friendly and are always polite and helpful. Food is great quality and we enjoy the quiet family friendly atmosphere with the added bonus that they allow dogs! Today, we were largely served by Nikita who was very friendly and helped ensure our large order met our needs, double checking to make sure we had everything. She even recommended a nice Rose wine for my mum! Highly recommend this place if you are looking for a calm, friendly atmosphere. Added bonus is that they accept Blue Light Discount!

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Stefanie Moate . 2024-12-27

MORE AT Google

Meals are no longer of the same high quality as before

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chengwei li . 2024-12-25

MORE AT Google

Christmas lunch was absolutely shocking might as well have had a microwave pre packed meal. Staff need to smarten up and get taught good service ! Never again !!! A refund will not even replace such a meaningful occasion

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pkb1022 . 2024-12-25

MORE AT TripAdvisor

Superb - staff were awesome especially Nikita. Very polite and professional. Would definetly take the family again.

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Michael . 2024-12-23

MORE AT Google

Excellent gluten free options, seperate menu - ask at the bar

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James Locke . 2024-12-07

MORE AT Google

Great service from Nikita , very helpful. Great food from the kitchen staff . Food was very served quick and was very good !

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james walker . 2024-12-03

MORE AT Google

Thirty members of St Mary’s Church Mothers’ Union enjoyed a lovely Christmas lunch today. We were very well looked after and we all enjoyed the food. The staff were very polite and very attentive. Nikita, Josh and Hugh worked very hard to keep the food coming.

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Brenda D . 2024-12-02

MORE AT TripAdvisor

When for pre xmas family meal,had mixcher of food,from chicken roast dinner,to curry . Chicken was soaked in foul tasting oil, spent over £110 on 6 meals with just pop for us all. Never again

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Frederick Barker . 2024-12-01

MORE AT Google

Great service from Beth Josh and Nikita :) we brought our puppy in and they were so welcoming and gave her some treats! 🐾 Lovely reasonable and tasty food and very helpful staff , well done guys x

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Rebecca Leitch . 2024-11-30

MORE AT Google

Beautiful tasty food. Great service,very kind and attentive. Great way to end a wonderful day with friends Nikita was brilliant behind the bar.

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Sian D . 2024-11-30

MORE AT TripAdvisor

Food was OK. The waitress was helpful and friendly. There was only a choice of one real ale, but it was a good one.

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Percy and Hilary Williams . 2024-11-30

MORE AT Google

Very nice place to eat. Food was great, best chips I’ve had. Friendly service

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jasmine keylock . 2024-11-29

MORE AT Google

A nice, well run pub. Good value for money & friendly staff, particularly Nikita who was very friendly & helpful.

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Random Maps . 2024-11-28

MORE AT Google

Used to come here all the time before it changed hands. It was always good for family parties. Thought we'd drop in for a drink and ended up having a meal. Inexpensive. I had the plant burger and fries. It was really tasty and the fries were well cooked and crispy. My husband has steak and ale pie which I can't judge as I'm a vegetarian. Staff were great. Thanks to Nikita and the others.

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cookiebiscuit_10 . 2024-11-27

MORE AT TripAdvisor

Great food and friendly staff. Thank you especially to Nikita. A thoroughly enjoyable lunch.

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Suzie Viazi . 2024-11-26

MORE AT Google

The Best, really kind and friendly staff..Great tea/ Coffee and food too!!

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Helen Shill . 2024-11-24

MORE AT Google

Nikita was pleasant and helpful, and we would recommend the good service and food

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Gail Pugh . 2024-11-24

MORE AT Google

Absolutely wonderful time, Nikita made our meal the best with her help and excellent service x

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Tony Bradbury . 2024-11-24

MORE AT Google

Great pub food and perfect for the kids on a Sunday. Lacey and the team were very attentive - we will be back soon

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John Clarkson . 2024-11-24

MORE AT Google

Nice food and friendly experience

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Andrew Davies . 2024-11-24

MORE AT Google

Nikita at the clocktower was very friendly, helpful and attentive. Food was lovely. Not very busy so not much of an atmosphere but would recommend and will definitely go back there.

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Stephanie Francis . 2024-11-24

MORE AT Google

Been here a few times now and never had a bad meal. The staff are always welcoming, friendly and very polite. Josh has taken our order a few times now and is knowledgeable about the menu and drinks, offering alternatives and extras without being pushy. Nikita and Beth were also very helpful and friendly. A good team who looked after us very well and we will be returning.

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G Moo . 2024-11-23

MORE AT Google

Had really good properly cooked fish and chips at a very reasonable price, staff friendly and helpful.

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Ros “Ros T” Tildesley . 2024-11-22

MORE AT Google

The clock tower is a fantastic place to dine myself and my family would recommend it to other! The food is fantastic and the staff are outstanding and very helpful and polite as well I would give it five stars all the time

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Jade Roberts . 2024-11-22

MORE AT Google

Stayed in the hotel next door for a few nights and visited here every evening. Great little pub, food was amazing especially considering the price. Nikita was a fantastic bartender and very friendly, along with the manager/owner that I spoke to last night.

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Matthew Way . 2024-11-21

MORE AT Google

Really poor vegan options on the menu but fortunately the one I chose was superb (Thai curry). Nikita and the rest of the staff were very professional, polite and hospitable. Would highly recommend.

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Brendan Fitzgerald . 2024-11-21

MORE AT Google

We go with my parents there regularly. They like the food, and it is easy for them to access the building and get a table. The staff are friendly and polite, there is a reasonable choice of meals at an affordable price. They always have at least one ale on the tap. Today we were served by Marty and Nikita.

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Johnny Lynch . 2024-11-19

MORE AT Google

Nikita was amazing she was happy and bright. We did hear what we believed to be a manager using language and arguing with people. This spoilt it a little. Thankfully Nikita was there to save the day. Food was delicious

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Scott Purveur . 2024-11-17

MORE AT Google

Nikita was very nice and great with kids. Thank you for the great service!

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Marfe Secretaria . 2024-11-14

MORE AT Google

The 11th of November was the first day of the Clocktower's festive menu which coincided with a family member's birthday, so this was a good excuse to visit and sample the fayre! We've been regular customers for many years and have had few reasons to complain as the food has been of a decent standard and very affordable. The pub has received a make-over recently and is now really smart, and is a good choice for a meal and drink at a sensible price. We have always been met with a warm welcome,and this visit was no exception. We were shown to our nicely set-out table and ordered our drinks: a lager for my wife and two pints of nicely kept Marstons Pedigree ale for my father-in-law and me. The starters arrived quickly. Chicken liver and brandy pate for my wife and myself, and soup for my Father-in-law. All were tasty and a good start. We had each ordered the traditional Turkey roast with all the trimmings. The quality was excellent, cooked to a good standard with generous portions served resulting in three well-fed folk and three clean plates! We don't normally have sweets, but as this was a special occasion we decided to treat ourselves to a Rocky Road Sundae for my wife, and Apple Crumbles for my father-in-law and myself. Really naughty but so nice! The result, we had a lovely meal attended to by the friendly attentive staff in comfortable warm surroundings, what more could we ask for? A big thank you to Huw and staff, it was lovely.

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OUTANDABOUT49ER . 2024-11-12

MORE AT TripAdvisor

Nikita and Elouise were great hosts and dog friendly 😀🐶

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Ben Mutton . 2024-11-10

MORE AT Google

We love this place. Food is great, seating is great. Staff very friendly and you can eve play boatd games, or read a book. Just take from a table next to the bar.

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Tiberiu Niculescu (Tiby) . 2024-11-10

MORE AT Google

I enjoyed the cowboy burger and and my family enjoyed there food. My partner enjoyed her cocktails which is rare. Our server was Nikita

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Simon Triggs . 2024-11-09

MORE AT Google

Such lovely staff very helpful and polite the food was beautiful big portions and really hot and fresh my kids favourite place to eat out

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Frankie Ingram . 2024-11-09

MORE AT Google

Friendly staff, nice food and reasonably priced. Thank you Nikita & Marty.

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joanne davis . 2024-11-08

MORE AT Google

We enjoyed a meal with a large family group. The staff were great and made sure the meals come out together despite us ordering separately. Nikita was looking after us at the table and made sure everything was to our satisfaction.

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Mark Beames . 2024-11-04

MORE AT Google

Staff very helpful and accommodating. We had some dietary requirements and Nikita sported us out

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Chris Frank . 2024-11-02

MORE AT Google

Lovely food and friendly staff, good value for money

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Beverley Ballinger . 2024-11-02

MORE AT Google

Fantastic food. Particularly nice Chocolate Fudge Brownie

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Xander Graham . 2024-11-01

MORE AT Google

Little Gem! Fabulous service. Delicious food. Nikita looked after us, and she was brilliant. Everyone we dealt with was professional and courteous. Will be back.

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Carmen Ho . 2024-10-31

MORE AT Google

We called in at the Clock Tower on the way home on Sunday. As I entered our car reg into their parking device, the young man on the bar welcomed us to the pub, which was quiet as it was early evening. We were served by friendly Nikita, at the bar. We ordered the Ultimate Southern-Fried Chicken Burger, beef lasagne and Hunter's chicken. The food arrived fairly quickly. The garlic bread was missing from the lasagne dish as was the chicken gravy from the burger dish. This was quickly rectified, as the items were in the kitchen but had been overlooked by the server, who apologised. My wife and I have been to the Clock Tower several times, mostly for lunch after our walks around Severn Springs and Leckhampton Hill. We find the lighter Bites + desert on their Lunch Deal Menu plenty big enough for us. The Clock Tower is part of the Marston's group, so it's standard fare, but we find the staff to be friendly, welcoming and helpful.

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David A . 2024-10-28

MORE AT Google

Great place great food and great service the ultimate spicy burger was amazing and tantalized the taste buds also ceuzcampo on draught what can go wrong

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Marty R . 2024-10-27

MORE AT TripAdvisor

The food was excellent, the restaurant was really clean. Our server was Charlie, and he was very knowledgeable and charming.

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Sim Small . 2024-10-22

MORE AT Google

A very clean and friendly restaurant

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Alan Brown . 2024-10-22

MORE AT Google

Great place with great staff the spicy burger is a great choice

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Marty Richards . 2024-10-21

MORE AT Google

Went here for Christmas dinner 2024 . It was awful in every way .

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Heather Hilton . 2024-10-21

MORE AT Google

Went here yesterday and had a great time

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Joe Brennan . 2024-10-21

MORE AT Google

Sunday lunch. Not sure where to start but it was just awful. We took a 90 year old and 86 year old. Even they struggled. Let me be frank - it tasted like a re-heated ready meal. In fact, I would rather have had a cooked ready meal. The meat was clearly pre-packed and murdered. The mash was lumpy. The 'roast' potatoes....roasted? Microwaved mush. Disgusting. The green beans - how can you get those wrong? It's impossible. Yet you managed to make the bean seeds like sharp stones. Tinned carrots. Horseradish 'glue'. And to top it off it wasn't served hot. Completely disgusting and we won't be back!

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Chris A . 2024-10-21

MORE AT Google

Fish and chips and mushy peas surprisingly very good. The restaurant is what it is.

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howard seabrook . 2024-10-18

MORE AT Google

The gammon steak was under cooked and the chicken burger was over cooked. 2 basic meals that were awful.

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James Barnard . 2024-10-18

MORE AT Google

First time here and we were a party of 15. We were given a room off the main bar so it lovely to all sit together. All the meals came out quickly, hot and delicious. We stayed for quite a while afterwards enjoying our drinks. Everyone there was very friendly and attentive, special mention to Marty and Tash who were great and didnt rush us to leave! Definitely recommend, thank you!

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helen tucker . 2024-10-07

MORE AT Google

The guy behind the bar was lovely, polite and helpful. The pints of pepsi were served in glasses and not filled to the top, the food was cold and a complaint was made, the food came out the second time a little more upto temperature. Staff were stretched and working everywhere, bar, serving, cleaning. Not a nice atmosphere.

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Rebecca Scrivens . 2024-09-30

MORE AT Google

I had a roast lunch . So the price for the meal was alright but the food itself was absolute vile no flavour meat was dry as anything , yorkshire pudding was crispy and crunchi lile crisps veg was disgusting portion was small and just vile . Will never eat anything here again in my life and will spread the word round not to eat here

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Aleks Gotin . 2024-09-29

MORE AT Google

Table booked for 1:30 today Sunday 22nd Sept. Got there early we wanted a Sunday lunch, only to be told when we ordered there was no Sunday roasts left or vegetables. I could understand if we hadn't booked, but surely if they take bookings they know roughly the numbers to cater for. I was amazed this happened, hence we didn't eat there, but fortunately managed to get in a restaurant near by and had a delightful Sunday lunch

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Pauline Dodwell . 2024-09-24

MORE AT Google

My husband and i had lunch here yesterday. I had a jacket potato with prawns and salad. The salad was lovely ,tasty and fresh. Tasty jacket potato with prawns in a sauce. Nice wine too. Friendly welcoming staff. Clean and tidy and dog friendly.

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Amelia Merrick . 2024-09-22

MORE AT Google

We had a side order of fries with our beers. Staff are friendly and helpful. Nice pub, free darts and i noticed books and games to use. Three internet is so poor here, i had to use local free wifi to access internet.

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Samson . 2024-09-22

MORE AT Google

Excellent staff, super helpful. Live in Sweden, so to come back to the UK and have fantastic fish and chips in a pub (which is rare!) was brilliant. They do a lovely pint of Moretti too.

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James Milford . 2024-09-21

MORE AT Google

Service was quick, food was delicious. Waitress checked we were OK- all staff were friendly.

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Wendy Jones . 2024-09-19

MORE AT Google

After there refurbishment, it bright, wonderful service, very polite staff just all round very good , we are a family of 5 plus my mum so 6 value for money , we had a fantastic time. Thank you from the miles family

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Clare Miles . 2024-09-16

MORE AT Google

Great improvement to the menu since the last time we visited, the thai-style curry was delicious! The team were really friendly and seemed like they genuinely wanted to be there. We will certainly be back the next time we visit family up there

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Sara Hawkley . 2024-09-11

MORE AT Google

Have been here before and it was OK but since the refurbishment and new manager I can honestly say this place has got exceeding better. The team are very polite and the food was amazing will definitely recommend The manager is a great character and his love of dinosaurs was a great hit with my 3 year old who also loves them https://www.tripadvisor.com/ShowUserReviews-g1096724-d2604786-r969213760-Clock_Tower-Charlton_Kings_Cheltenham_Cotswolds_England.html#

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A B . 2024-09-11

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