Based on 1.733 opinions finded in 3 websites
Based on 1.733 opinions finded in 3 websites
Nº 403 in 545 in Cheltenham
Nº 57 of 68 British in Cheltenham
Opinions
Working lunch here recently. Quick service from the staff and they were all friendly and efficient. Lunch menu was really good with lots of choice.
Ed F . 2025-05-13
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Just fabulous, thank you! Lovely visit with family as always and food was excellent and children had a wonderful time too 😊
Kim P . 2025-04-25
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Great for couples and lots on offer. A beautiful pub that keep clean and tidy with alot of space. Food is fresh and hot and the service was great. Highly recommend and will be coming back soon.
Marcusmagill . 2025-04-25
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We went to the clock tower after going to the festival. Absolutely fantastic place! Great selection of drinks, brilliant food! Didn't cast a arm and a leg either! Would highly recommend! Will be back time and time again definitely. Thanks guys
Philip C . 2025-04-25
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Staff were absolutely amazing. Nikita was super helpful and gave me recommendations on where to visit.
carmie672 . 2025-04-18
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What a great pub, we were staying at the near by Double Tree hotel and came to The Clock Tower first for a quick bite but returned the next day because both food and service were amazing. We had Cow Boy burger, soup and fish& chips. All were very tasty but Cow Boy burger is a must. Team is super friendly and accommodating. Nikita deserves a special mention, she was wonderful, making dining with kids very easy for us! Thank you guys and keep up the great work.
aytan eldarova . 2025-04-17
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Great food, great service, lovely staff.
Greg Graham . 2025-04-15
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Service and food excellent. Always a good experience. Highly recommended. Great food and good quality, service and menu.
Jeffrey Heeks . 2025-04-12
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Nikita absolutely amazing hospitality, felt really well look after help us with kids meals which best deals to get
daniel latham . 2025-04-11
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Nice and helpful staff and good food for this type of venue. However, be aware that the car park fines are heavy and despite entering my registration in the tablet device on the bar I was fined £100 (reduced to £60 for prompt payment) for less than 2 hours parking and a receipt for meals and drinks for 4 was deemed as insufficient evidence. I'd say park if you dare! Sorry to say I won't be back.
Con H . 2025-04-09
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Really good food, nice layout, good games including Cards against humanity and Slip of the tongue.
Steven Orr . 2025-04-09
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Nikita made our experience pleasant. Great customer service this young lady is an absolute asset to Then clock tower. Thank you ⭐️🫶🏻
Donna Gibson . 2025-04-08
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Very enjoyable evening. Nice food and pleasant staff.
kenneth cadby . 2025-04-05
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Nakita was very warm and welcoming from the time we walked through the door. She was very knowledgeable with all offers that were available. This is the first time we have been to the clock tower but we will definately be coming back Five stars all the way
Sue Taylor . 2025-04-04
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I was served by Nikita and she was very helpful and friendly, excellent customer service skills. The establishment was very friendly and welcoming.
matthee harris . 2025-04-04
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Made very welcome & excellent service.
Peter O'Sullivan . 2025-04-03
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Service was quick and the staff were lovely.
Annabelle Lane . 2025-04-03
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What a joke! Absolutely nothing for vegans, settled for onion barges and chips, which was about a mouthful, watching all these great big meals float by for the meat eaters! still hungry when I left!!!! Thank you for your reply. Still, if you like spicy food, that’s fine which we don’t, The veggie burgers are not vegan, You have no sausage and mash with vegan sausage And you have no roast dinner that’s vegan optional, We are not into Currys or anything spicy. Please update your menu.
Borrowed Time 2 . 2025-03-28
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Amazing Fish & Chips and Great Atmosphere! I recently visited Huw’ Restaurant and I was blown away by their chips! They were perfectly crispy on the outside, fluffy on the inside, and had just the right amount of seasoning. Every bite was a delight. The restaurant itself had a cozy and welcoming atmosphere, making it a great place to relax and enjoy a meal. The staff was friendly and attentive, ensuring that we had a great dining experience. If you’re a fan of delicious, well-cooked chips, I highly recommend this place. I’ll definitely be coming back for more!
Jake . 2025-03-24
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Had an amazing experience at this pub restaurant! The food was absolutely delicious, and Huw, the owner, was incredibly kind and welcoming. The atmosphere was so cozy, and both the building and the restrooms were spotless. Highly recommend!
JOHN . 2025-03-22
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Excellent service and food. Nikita was absolutely amazing, so friendly and polite.
Rich Masters . 2025-03-20
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Despite our late visit on a Sunday evening to have food, it arrived promptly, it was hot, appeared fresh (not reheated from earlier), and tasty. Staff polite and attentive. Although generally quiet there was a low background hum, making the place feel comfortable. Tables and menus were clean, and not sticky as some places become. It’s also not part of the hotel behind which we originally thought it was. Would recommend.
Shelley Rundle . 2025-03-20
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Such a treat to find ALL the staff friendly, welcoming, helpful plus speedy service for great value food. This really made our road trip to Cheltenham. Dog friendly too and friendly chatty locals when approached. Great management and clean smart building inside and out
Chris Padgham . 2025-03-17
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Nikita was excellent with her service I was very impressed with her, deserves good feedback.
Nick Peatson . 2025-03-17
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We were made very welcome by Nikita and the service and the food was very nice.
Barbel Hewett . 2025-03-16
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We were there to celebrate a 60th birthday and there was 20 of us there we all thought the service from Nikita and the other members of staff was brilliant. There were a couple of things on the menu that wasn’t available and they were very apologetic about but that didn’t ruin our afternoon, they were very accommodating when it come to asking for extra cutlery/napkins. Will definitely be returning.
Lauren Sales . 2025-03-10
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We booked 24 places for a Birthday Meal for my wife on Saturday 8th March. We were given the Conservatory for the Evening and were allowed to dress it up with balloons,banners and flowers. The food was fantastic, served hot and all at the same time. The staff were friendly and nothing was too much trouble. Special thanks to Nikita who despite being rushed off her feet due to a busy night, always made sure we were OK. Please pass on our thanks to the Chefs and team and we will definitely see you again soon. Burt
burt viz . 2025-03-10
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Excellent food and fantastic, accommodating service. Thank you!
Isobel Brann . 2025-03-09
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Great service from the moment we walked in - the young lady who welcomed us was lovely and helpful and came over to our table to advise us a big party was coming in so that we could order before the rush. Food was good and came quickly. Thank you!
Matt Allison . 2025-03-09
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Always very good food and atmosphere The staff are always great
David Bucknell . 2025-03-08
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Great classic pub food great for after school and for a quick nice dinner. Always lovely greeting from staff.
emily spencer . 2025-03-07
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Great service and a friendly pub! Will be back!
emily frances . 2025-03-05
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This PUB is highly-recommended for family guest with the delicious foods / the kindness / the lovely condition. If my family living out of UK visit UK, I'd be difinitely bringing them to here. Again, thanks to the tall guy Huw!
Dongsu Lee . 2025-03-04
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Nice meal, Nikita was really friendly and very helpful. Thanks
Jeff Glaister . 2025-03-03
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Nikita was fabulous, the service has been brilliant and the food great.
Andrew Thorne . 2025-03-03
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Great food and awesome service from the staff! Nikita was fabulous, friendly and chatty and nothing was too much trouble. Would highly recommend if you’re looking for good pub food
Lucy Smith . 2025-03-03
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Nikita was very helpful & has excellent customer service skills . We will be back Thank you 😊
Peri . 2025-03-03
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Great food and great service from Nikita 😉
Camelia . 2025-03-02
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The food was amazing, the atmosphere brilliant. Nikita was very welcoming and our meals took no time to arrive. Would definitely go back.
Vladimir Lukanov . 2025-03-02
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Lush food and Nikita was really helpful 10/10 overall
Hollie Thomas . 2025-02-26
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Excellent service at the Clock Tower they squeezed us in today on a very busy Sunday. The service was excellent we were served by Nikita who was fab really lovely and polite. There was a big group of us and she was so quick with the food. Everyone loved there food will definitely return.
Bonnie Wicks . 2025-02-23
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Great food at great prices! Great service from Nikita! Recommend ☺️
ab artworks . 2025-02-23
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Lovely food, and great service from Nikita! 😄
Isobel Alldridge . 2025-02-23
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We stayed at the Hilton next door and ate at The Clock Tower on our second night. Good British pub food, reasonably priced drinks. Nikita and staff very friendly and helpful.
Brian Egan . 2025-02-23
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Lovely place for a family meal. Great food, quick and friendly service and dog friendly too. If you haven’t been this is well worth a visit.
Jayne G . 2025-02-22
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The most expensive drinks for a chain pub I've ever seen outside of London. £14.35 for a gin & tonic and a Peroni. Nice vibe though and spacious.
Harry . 2025-02-20
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There Sunday lunch needs to improve
teresa hopkins . 2025-02-20
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Good value for a quick weekend lunch with the family. Friendly staff.
Bella C . 2025-02-16
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Lovely chap at the bar. Knowledgeable about intolerances, and careful with the drinks and meal. Comfortable table, quiet area.
truthteller1980 . 2025-02-16
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Very good service , friendly and helpful Nikita was great and we had a lovely time today.
Shaun T (TeaHawk) . 2025-02-16
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Love this place with its friendly staff, good selection of well cooked food at reasonably prices. We try to meet up here at least once a month. I would recommend it to anyone.
Val B . 2025-02-13
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Great value for very good food. Very good service. Nikita was very polite and sociable
David Devine . 2025-02-12
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Service and food massively improved since our last visit a year ago. The staff were very friendly and attentive. Pub was a little quiet even for a Tuesday evening.
Dave Hill . 2025-02-11
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A great welcome by staff and a great selection of drinks. We had the nachos to share for starters and the gammon for mains. Could not fault the place.
Kim . 2025-02-09
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Such a friendly bunch of staff. Food was spot on. Decent portions. We will be back. Thank you Nikita
Rachel Davis . 2025-02-09
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Very good food, service good, lovely and warm. Tried the games, dart board unusable so old and worn the darts kept falling out. Played junior scrabble and the board is ripped also played connect fall abd there aren't enough pieces to complete the game.
Nikki Lewis . 2025-02-06
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A party of 12 stayed in the hotel next door for the racing at the end of Jan 25. We ate in the pub every night (3 nights) food was excellent, the staff couldn't do enough for you, so friendly and helpful. We will definately be returning in future
gary Bird . 2025-02-05
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Excellent food quality. Superb service from Nikita.
Robert Johnson . 2025-02-03
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Josh was legendary, as was his hairstyle! The food was fantastic and the atmosphere was lovely. My friend was also delighted with how her dietary requirements were handled and the fact that you could order extra veg as a side. Will absolutely come back :)
Tom Bailey . 2025-02-02
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Visited on a Sunday Roast. The staff were all super friendly and helpful with our children. (Nikita) Good food, would visit again.
Chloe Wilks . 2025-02-02
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Visited for the first time in a while for a family festive meal. The service was very good, with polite and friendly staff. The time between the three courses was great, and quality of food superb (all served hot), with plenty of it (loved the banoffee tart!). Value was amazing. Set us up for the start of x mas celebrations.
Emily V . 2025-02-01
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This place has a great atmosphere. The staff were friendly, attentive, and made sure we had everything we needed and felt welcome as we walked in. The food was delicious—fresh, well-prepared, and full of flavor. Whether you’re stopping by for a casual drink or a full meal, there’s something on the menu for everyone. The drinks selection was also impressive, with a great variety of beers, wines, and cocktails to choose from. The pub itself has a cozy yet lively ambiance, making it the perfect place to relax with friends or family. The cleanliness and overall upkeep of the place also stood out, showing the care and effort the team puts into maintaining a top-notch experience. We’ll definitely be returning and highly recommend Clock Tower Pub to anyone looking for great food, drinks, and service in Cheltenham! 🥂💓
Mrs. Foster . 2025-02-01
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Super helpful friendly staff. Very accommodating of our large party. It was a really lovely lunch. Thank you!!
Becca Bell . 2025-01-30
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We had a great meal here and the staff were really first class, all were friendly and welcoming especially Nikita who seemed to have roller skates on! Nothing to much trouble and so positive a real credit to the establishment, there were 12 of us and we had nothing but good reviews, we ate there twice and never had an issue.
Jonathan Pilgrim . 2025-01-29
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The waiter there was super welcoming, cheerful and kind, answering questions with detailed information and helping with a passionate willing heart. Fish and chips was super soft inside and crispy outside, I could fully enjoy as it never had any slight fishy smell at all, and it still stayed crispy till i finish the plate. This place was very spacious with plenty of seats with great cozy mood. Overall, I was very satisfied with this pub and I definitely want to visit again!
이윤지 . 2025-01-29
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Lovely little pub with a great selection of beers and wonderful food . Great Atmosphere and attentive staff . Will be visiting again when we are in the area next time ❤️❤️
Sion Partridge . 2025-01-27
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Nikita was very good. Food was reasonably good although pie wasn’t very nice.
Toni . 2025-01-26
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I have to say clock tower pub is one of the best pubs I've been to . The staff are great very professional experience staff . Very friendly and helpful staff . Great food compliment to the chef and Nikita. Nikita running around looking after every body on a busy Saturday night and also giving your new staff training at the same time . She is unbelievable great at her job
Aydin Osman . 2025-01-26
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Nikita has been amazing and looked after us all weekend ♥️ Thank you so much xx
Sue Rose . 2025-01-26
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Booking a table was quick and easy online. The customer service was excellent- the bar lady with the cheek piercing was lovely, very friendly and attentive. Food was great! We had a party of 15 and everyone enjoyed their meal. Thank you.
Jen Bolton . 2025-01-25
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Brilliant family meal out and Josh and all the staff were so welcoming and friendly! The whole staff team made the whole evening seamless. Thank you so much!
Ashley Hurkett . 2025-01-25
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Nice food nice pub and friendly staff (Nikita) will come again many thanks
Don Tomlinson . 2025-01-19
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Absolutely lovely pub 👌 will definitely return
Lisa Evans . 2025-01-18
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Most of the drinks included in Curry deal not available, forcing you to spend extra to get your choice of drink
Terry Young . 2025-01-16
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The staff are very friendly and helpful, Nikita always goes out of her way to accommodate us. The food was delicious, came out quickly and was piping hot. A lovely dining experience.
Trix Jones . 2025-01-14
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Very good service and food excellent
Trixy Crook . 2025-01-10
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Fabulous service from Nikita, great tasting food, big portions
Del M . 2025-01-04
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We had a lovely time, brilliant service from Nikita, food was lovely and meals arrived very quickly
Sara Robbins . 2025-01-04
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Food was really nice! So reasonably priced. We went on the website and signed up for 30% off everything. Staff were nice and didn’t wait long for food. Was very quiet for a Saturday night, but that was the vibe we were going for anyway
Rhys Dale . 2025-01-04
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Nikita told us about the parking
Justin Carter . 2025-01-04
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Nikita was brilliant, top service and very friendly
Keiron Bradley . 2025-01-04
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Brilliant,made to feel so welcome we all had to come back for another night.Big thanks to Nikita absolutely fantastic couldn’t do enough to help us
toiletseat44 . 2025-01-04
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Food is what you’d expect from a Green King but the staff were really friendly and helpful.
Will Stokes . 2025-01-03
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Relaxed atmosphere, good food and fair prices and friendly staff.
Leah . 2025-01-03
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Great service from Marty and Nikita. Nothing was too much trouble. We had a lovely meal and will definitely eat here again.
Janie McNeill . 2024-12-31
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The service was absolutely brilliant, friendly, helpful, and regularly checking in. Both bar staff and waiting staff were great. The food was delicious and really well priced
Emma Stafford . 2024-12-31
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Nikita was really lovely and went above and beyond. Found a pencil sharpener to sharpen some crayons for the kids. Nothing was too much trouble. Thank you for a really enjoyable lunch.
Olivia Wike . 2024-12-30
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Great place great staff and amazing food I sampled the cheddar leek and potato pie which is to die for would highly recommend
Marty R . 2024-12-30
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A lovely Christmas dinner, well cooked and plentiful. Thank you to everyone who worked Christmas Day
Samantha_xx__ . 2024-12-27
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We love coming to The Clock Tower for our family meals. The staff are exceptionally friendly and are always polite and helpful. Food is great quality and we enjoy the quiet family friendly atmosphere with the added bonus that they allow dogs! Today, we were largely served by Nikita who was very friendly and helped ensure our large order met our needs, double checking to make sure we had everything. She even recommended a nice Rose wine for my mum! Highly recommend this place if you are looking for a calm, friendly atmosphere. Added bonus is that they accept Blue Light Discount!
Stefanie Moate . 2024-12-27
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Meals are no longer of the same high quality as before
chengwei li . 2024-12-25
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Christmas lunch was absolutely shocking might as well have had a microwave pre packed meal. Staff need to smarten up and get taught good service ! Never again !!! A refund will not even replace such a meaningful occasion
pkb1022 . 2024-12-25
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Superb - staff were awesome especially Nikita. Very polite and professional. Would definetly take the family again.
Michael . 2024-12-23
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Excellent gluten free options, seperate menu - ask at the bar
James Locke . 2024-12-07
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Great service from Nikita , very helpful. Great food from the kitchen staff . Food was very served quick and was very good !
james walker . 2024-12-03
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Thirty members of St Mary’s Church Mothers’ Union enjoyed a lovely Christmas lunch today. We were very well looked after and we all enjoyed the food. The staff were very polite and very attentive. Nikita, Josh and Hugh worked very hard to keep the food coming.
Brenda D . 2024-12-02
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When for pre xmas family meal,had mixcher of food,from chicken roast dinner,to curry . Chicken was soaked in foul tasting oil, spent over £110 on 6 meals with just pop for us all. Never again
Frederick Barker . 2024-12-01
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Beautiful tasty food. Great service,very kind and attentive. Great way to end a wonderful day with friends Nikita was brilliant behind the bar.
Sian D . 2024-11-30
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Food was OK. The waitress was helpful and friendly. There was only a choice of one real ale, but it was a good one.
Percy and Hilary Williams . 2024-11-30
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Great service from Beth Josh and Nikita :) we brought our puppy in and they were so welcoming and gave her some treats! 🐾 Lovely reasonable and tasty food and very helpful staff , well done guys x
Rebecca Leitch . 2024-11-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1518 Opinions
There was a whole table of very clearly under 18’s all of which were eating food from another restaurant along bathroad, whilst the pub was serving their own food. They were told but the staff hold no authority so the kids didn’t move. Multiple staff members walked past and said nothing. The staff cannot be bothered even whilst serving customers. Everything feels like a chore. The drinks are over priced and beer selection isn’t great. Tables are always dirty and people que at the bar. This pub rests on the fact it has a beer garden, if it didn’t have that it would definitely go under.
1008 Opinions
Popped in for a coffee and a pastry on Sunday, about 12. Very few pastries available, chose an almond croissant. It arrived hot from a microwave I think, as it was chewy and overcooked. The toilets were downstairs. The way down was really dirty and uncared for, as was the floor in the toilet area. Such a disappointing experience.