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3,85

Based on 1.467 opinions finded in 3 websites

3.4Ambience3.9Cuisine3.9Price3.9Service
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Lovely pub & beer garden with friendly service. Food was OK but not long to wait even though they were busy.

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David Goddin . 2024-08-13

MORE AT Google

We went as group, the service was not very good, as we were upstairs and we had to wait a while for the food, even though we had pre-ordered and there were not a lot of people in the pub. The dressing was already on the salad, this not usual, I could not eat the salad as the dressing was spicy, the chips were cold, I could only eat the steak which was cooked perfectly for me and the crumble was lovely.

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Clive Hopkins . 2024-08-13

MORE AT Google

Awesome find, affordable, family friendly and the best pub experience. Living in Australia, I have missed a real English pub, The Exmouth Arms was a true delight.

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Danielle Cowley . 2024-08-03

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Visited during a trip to watch the cricket. Very nice beers, cracking beer garden and pizza's were lush.

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Andrew Powell . 2024-07-29

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My friend & I went for just a drink & the service was dreadfully slow. Big queue of customers, lots of staff but only 2 serving. Glad we weren't eating!

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Kathy Kirby . 2024-07-20

MORE AT Google

The Exmouth hosted our group social in their upstairs function room. The booking process was simple and their communication leading up to the evening was great. They have a choice of buffet menus, but were very accommodating in doing a combination of the 2, plus providing special plates for those with dietary requirements. The room itself was delightful, decorated with fairy lights and table centres, and big windows overlooking the garden. There was low music on in the background providing a bit of atmosphere. We had 28 in our group and it was the perfect size for us, with 3 large tables to sit round. The food was varied and delicious, presented beautifully on platters on a large side table. The staff were polite and very helpful. We had a fantastic evening. We will definitely be returning.

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EstherHunter1980 . 2024-07-19

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Located on Bath Road, excellent beer garden area! Coffee is pleasant and usually served with a biscuit which is a nice touch! Service is prompt and efficient. Prices are reasonable too!

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99PSB . 2024-07-16

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We have held quite a few parties at the Exmouth Arms over the years. The function room is a fantastic venue, with great access and locality. We decided to hold our wedding reception here and it was an absolutely wonderful experience, from start to finish. There were 29 of us and the room size was perfect. Tor and the team were so helpful and worked closely with us to make it a tremendous day. The service was excellent, with everyone getting the right meals, they were cooked to perfection, and tasted fantastic. No-one had an issue, at all. The beer and wine selection at the bar served everyone's taste, and the Prosecco flowed! We had our photo's in the lovely garden they have and are so special to us. All in all a wonderful day spent together in a brilliant venue, accommodated by Tor and a great team of waiters/ waitresses, chefs and would recommend it for hosting a party, or generally visiting as the food is wonderful and the whole pub and gardens are really well laid out. Thanks again Tor, you've helped make lovely memoires to last forever.

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Ian H . 2024-07-16

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Wanted to book a table, manager refused to book a table, said we do not accept bookings, we work first come, first served, so you are welcome to come; the day I came for a dinner, they did not have a table, as all were booked with a sign. The manager does not have any experience working with customers or maybe he did not want to help as I am not native English speaker.

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Yuliya Sandul . 2024-07-06

MORE AT Google

Excellent lunch special Cod & Chips for £11. Good value.

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Anthony huszlicska . 2024-07-05

MORE AT Google

Had a delightful experience here yesterday evening. Met some family who were travelling back up north from Cornwall for dinner, based on recommendation by a colleague. We, (boringly enough) all had the same, the rump steak. I think it's the best rump I've ever had with the others of the same opinion. Supremely tender, very flavourful and cooked exactly as asked. Whilst this should be the norm it generally isn't, I usually avoid rump steak if another cut is on offer but this is, I think, their only steak and was fabulous. A simple meal, the meat, chips, a Portobello mushroom and small dressed salad. Dessert was a light delicious sticky toffee pudding, again a stand out example of this dish. The staff were attentive without being obtrusive on a very obviously busy evening and extremely pleasant and polite at all times. There was a band on that started I guess around 9pm so we left as we were there for conversation not music and would have been unable to continue. This is not a criticism just a note, I didn't know there was live music and it didn't interfere with the enjoyment of our evening at all. All in all I would highly recommend this pub, it was pleasant surroundings good staff and excellent food.

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tbyrd2000 . 2024-06-29

MORE AT TripAdvisor

We had a great experience at the Exmouth Arms with a large group of adults and older children who just finished their exams. Communication was great and we preordered food which was checked when we arrived. The staff had reserved a garden area for our large party which was perfect. Food arrived as ordered and was delicious. Staff were brilliant and couldn’t do enough for us. The whole experience was first class, and we would highly recommend. Thank you to all the staff, we will definitely be back!

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Bullychris . 2024-06-24

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Three of us called in for coffee and cake, we waited 15 minutes to get served and 45 minutes for our coffees , the cake was lovely but arrived 40 minutes before our drinks - not even an acknowledgment from the staff of the length of time we were waiting ….sadly nowhere near the experience we usually have when we visit, really poor service.

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Jo Macauley . 2024-06-08

MORE AT Google

A friend arranged for our group to meet here so, despite my previous bad experiences at The Exmouth Arms, I attended open minded, half expecting, maybe hoping, the place now showed some improvement. I've travelled the world, seen the bad and the worst, tolerated greasy spoons, endured eating raw sheep's eyeballs to be hospitable to the host, but The Exmouth Arms consistently astounds me by the unwelcoming, arrogant and "couldn't care less" attitude of its staff.

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Veni_Vidi_Scripsit . 2024-06-07

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We met friends for drinks only so cannot comment on the food or service. We had a very enjoyable couple of hours.

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Vincent Oneil . 2024-06-06

MORE AT Google

Pleasant enough pub on Bath Road. Excellent beer garden area too! Serves food, wines etc and decent enough coffee which is also competitively priced. Service was ok but could have been better (one person behind bar, busy delivering food too).

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99PSB . 2024-06-05

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A lovely pub just outside of town with a great outdoor space and a good selection of drinks. Great choice of drinks, and we enjoyed a wood fired pizza from the outdoor kitchen.

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Jonathan Derrett . 2024-06-02

MORE AT Google

If I could give them a negative I would. It's the worst place I've ever been in all of England. The manager was very rude. They would not take a tab, they would not take a 50 pound note. We had 40 to 60 people dropping in at different times throughout the evening. Family had to waitress while 2 family members would stand at the bar ordering 7 to 10 drinks at a time. If they just would have let us have a tab they could have made twice as much money that night and other customers would not have had to wait such a long period to get their order in. One of the reasons we picked that place because it said they had music. There was no music. They did have a nice Pizza stand outside where we were able to order pizzas for our group. That's the only reason I gave them a three on food. There's much more to tell but let's just say, we will never be back.

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prostreetlamborghini . 2024-06-01

MORE AT Google

We had a large group of at least 40 people arriving throughout the evening on a Saturday. They would not let us reserve a spot. At times we were ordering 7 drinks at a time and would cost near $100, yet the manager would not accept a 50 pound bill nor would he hold our credit card for us to have a tab. Not permitting a tab was a huge inconvenience, as we had to stand by the bar inside and waitress to our group instead of being able to socialize with our family. They had 3 bartenders working. It would have been easier for all involved If the manager would have been more accommodating to open a tab. Pizza was good, but Norwood Arms would have been a better choice.

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Darlene B . 2024-05-29

MORE AT TripAdvisor

Great place lots of out door seating

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Alison Seaman . 2024-05-29

MORE AT Google

Review of Indian Curry Night at Exmouth Arms Pub, Gloucester: "I recently attended an Indian curry night at the Exmouth Arms Pub in Cheltenham and I must say it was a delightful experience. The highlight of the evening for me was the Mulaku Bhaji, which not only satisfied my taste buds but also brought back nostalgic memories of enjoying similar bhajis at Indian movie theatres. The Mulaku Bhaji served at the Exmouth Arms Pub was simply exceptional. The perfect blend of spices and flavors made it a true delight to savor. What stood out the most was how closely it resembled the authentic taste of bhajis found in typical Indian movie theatres. Each bite was a trip down memory lane, reminding me of the joy of watching movies with a flavorful snack in hand. Overall, the Indian curry night at Exmouth Arms Pub was a fantastic experience, and the Mulaku Bhaji was definitely the star of the evening. I highly recommend anyone craving a taste of authentic Indian flavors to visit the pub and indulge in this delicious dish. Kudos to the chef Jedson for bringing a touch of nostalgia to our dining experience!"

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Thomas George Kodenkandath . 2024-05-25

MORE AT Google

On busy day, don't bother with the food. But the beer garden is nice and big. Drinks are fine, nothing special and a bit pricey

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Jenni Hughes . 2024-05-15

MORE AT Google

Good typical English pub, serving good beers. Friendly atmosphere and staff. Big and spacious beer garden. A good place to go with friends

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Tristan Walker . 2024-05-07

MORE AT Google

Excellent pub serving excellent food. Staff were attentive and professional. Dogs are allowed inside. Belly pork and a chicken dish were of a very high standard.

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Martin Williams . 2024-05-03

MORE AT Google

Went to the Sunday night quiz and had some pudding and some good beer, Great fun.thanks

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Robert Walton . 2024-05-01

MORE AT Google

I love the decor, simple & wooden. Delicious food (Ham Egg & Chips, Smoked Mackeral Pate & toast, Sirloin & red onion chutney panini) Helpful staff, especially with mother in a wheelchair. Just really enjoyed, not being bothered by anyone, and slowly eating our light lunch (my dog very welcome, too) 🐶

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Fiona S . 2024-04-29

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Excellent place, fabulous food all made very pleasurable by the extra welcoming staff, especially Charlie H, you won't be disappointed

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Lyn Fizor . 2024-04-28

MORE AT Google

Service was very good, coffee sensibly priced if perhaps a smallish cup! Much appreciated bit of shortbread biscuit included! Free wifi with a password. Only negative was the size of the coffee cup!

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Peter B . 2024-04-11

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Solid Sunday roast, friendly staff

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TKNASN . 2024-04-07

MORE AT Google

We came in and was politely greeted by a member of staff straight away, he said they were busy but still made us feel welcome! We could see it was busy and the two boys on the bar was doing their best. It was the best hot chocolate I have ever had and the food was perfect. Was worth the wait! The two lads who both wore glasses deserve something as they went above and beyond for us and we’ll be coming back!!

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milliem486 . 2024-04-04

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Lovely little pub with a great beer garden and fantastic pizza. Shout out to Lydia for always giving fantastic service when I visit.

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fayea516 . 2024-03-23

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Not been for a few yrs, glad we came here for Mothers Day. A cracking roast dinner, I had the pork, great service and some good beers...best crumble I've had at a pub too. Well priced and the mums in our party got extra treats....will definitely revisit

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Gaz Sykes . 2024-03-18

MORE AT Google

I visited yesterday (Sunday) for dinner, and it was fantastic. The food was delicious, and Lydia, our server, was incredibly helpful. Thanks for the great experience—I'll definitely be back!

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Chloe F . 2024-03-18

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Had a lovely dinner on Mothers day. Thank you

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Shaun Darch . 2024-03-18

MORE AT Google

We booked the private room. It was perfect, the food was great and the room lovely. Tor was so helpful & friendly and made it easy to arrange. Thanks so much

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793justinea . 2024-03-17

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We live fairly local and thought we'd try The Exmouth for a quick couple of drinks. Found an empty table and all was good. A bar person came across and quickly put a card on the table saying it was reserved. We did not intend to stay so it was ok. 5 minutes the reservation time we were about to go and a different bar person pretty much told us to leave as the people had arrived early and she needed to clean the table. She told us abruptly there was a table up the stairs if we wanted. I have no intention of doing them a favour by staying. Not a problem that the table is reserved at all... it's just the lack of empathy in being told. Our money is clearly not good enough so I will not be choosing this place for a drink.

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Howard Law . 2024-03-16

MORE AT Google

I have visited The Exmouth arms on two occasions and both visits were great. The food is delicious! , If the chicken and chorizo pie is on the menu then I highly recommend it!. My family live in the Midlands and I live in Bristol and I've been trying to find a nice place that's roughly an equal amount of time travel for each party and I'm really pleased to have finally found a pub that we all really enjoy meeting up at! It's Dog friendly which is great , the staff are very lovely, polite and helpful and the atmosphere is always nice. We look forward to coming back soon! :)

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Zoe W . 2024-03-12

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I have visited The Exmouth arms on two occasions and both visits were great. The food is delicious! , If the chicken and chorizo pie is on the menu then I highly recommend it!. My family live in the Midlands and I live in Bristol and I've been trying to find a nice place that's roughly an equal amount of time travel for each party and I'm really pleased to have finally found a pub that we all really enjoy meeting up at! It's Dog friendly which is great , the staff are very lovely, polite and helpful and the atmosphere is always nice. We look forward to coming back soon! :)

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Zoe Walker . 2024-03-08

MORE AT Google

Decided on trying the Sunday lunch with friends. I’m vegetarian and I don’t always get excited about the food, as it’s always the usual, nut roast, tart or wellington. Although the option was Vege wellington, I was pleasantly surprised! Presentation was lovely and all the trimmings with it. It was possibly the best I have had and tasted fresh and really nice. I really felt like it was a home made Sunday Lunch. I’m always impressed with the exmouth, dog friendly and staff are so nice and helpful. Highly recommend to anyone especially vegetarians.

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Joshi73 . 2024-03-06

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Great family friendly pub, with screens and an upstairs area. It's always buzzing with atmosphere and the bar staff cope well with many customers, still taking time to make conversation and be polite. We had nachos and some fries to share after a few drinks - perfect mid afternoon snack-cident ! 🍻

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Amelia Moore . 2024-03-05

MORE AT Google

Excellent food. A pub with a good atmosphere !

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Christopher Rogoff . 2024-02-29

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Had an incredible dinner tonight with my husband on burger night. The burger options were amazing! Big thanks to Charlie H for excellent service and to the accommodating chef in the kitchen who catered to my requests. Looking forward to returning soon!

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Emilia R . 2024-02-27

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Tried the curry night this week - absolutely brilliant food and served with rice, naan bread and onion slaw which were all delicious! Hope this becomes a regular thing!

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Janie M . 2024-02-24

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Went for Sunday lunch, we went to the bar for a drink then sat down at our reserved table. Nobody came to our table to check on us or take our order for more than 30mins and the restaurant was not even 1/3 full! Poor service so we paid for our drinks and left!

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annabel ashley . 2024-02-13

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Thank you for a brilliant birthday lunch on Sunday. As always, everyone really enjoyed their food. The roast lamb, parsnip soup and apple crumble were all delicious. We really appreciated the very swift attention with our celebratory bottle of Prosecco too. My mum really enjoyed seeing her friends, it’s been a while since she went out. Thank you for being a relaxed, friendly and comfortable space to visit for all ages. I think your staff are the smiliest and best trained I’ve seen anywhere.

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Wander10741820991 . 2024-02-07

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Lovely restaurant that my friends and I have been to on a couple of different occasions, however, not sure what was happening today! We had to ask someone not once but twice if they could take our order when other tables who came before us were being served straight away. When the food did arrive, one of my friends' meals "wasn't put on the order" so she had to wait an extra half an hour just for her meal... It was not a great experience, which was disappointing, but the food was lovely.

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Filip Boś . 2024-02-04

MORE AT Google

Great food, and good size food portions. We were served by a helpful assistant called charlie, who was extremely polite and helpful. Will go back very soon

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Sara C . 2024-02-03

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My visit to this pub was truly delightful! The staff, especially servers Molly and Charlie H, were incredibly friendly. The atmosphere was warm, and the food was simply amazing. A must-visit for anyone looking for great service and delicious meals!

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Emma W . 2024-02-01

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Issy and Rob really looked after us - lovely lunch, relaxed atmosphere

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chris piggott . 2024-01-17

MORE AT Google

Came in for a spot of food with friends after a new year gathering and really love Cheltenham's pub game! Lots of fun places to go but The Exmouth is one of the best!! I can imagine in the summer with that beer garden it's MADNESS because on a Thursday lunch in early January it was crazy busy so clearly popular. The food was really lovely, we had pork belly with chips and a burger and the portions and presentation were great. Our servers were fantastic and really apologetic for the delays and understaffing (although we hardly felt it) so shout out to Molly & Tom!

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I4959LNcharlotte . 2024-01-08

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I visited this pub recently with my friends .The food was excellent and beautifully presented. So pleased with the service . Very attentive, friendly and accommodating. The chef and the team made all of our experience an incredible one. Special kudos to the starters and the desserts. I would say the sticky toffee pudding here is a must try. The ambiance was perfect too. The menu is highly inclusive and great value for money. Overall I had a great dining experience and looking forward to my next meal here .

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ElizabethMary Abraham . 2024-01-07

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I’ve been to the Exmouth on a few occasions over the last few months and have always been very impressed with the standards set. The beer garden is lovely when it’s dry, and the interior is cosy and intimate. The staff have always been really been welcoming. I’ve been served by Lydia on more than one occasion and she is a superb asset to the team. She’s friendly, always had a smile on her face during my interactions with her, is super helpful with food and drink recommendations and seems to always be working hard. The food has always been delicious, the burgers in particular very filling, and thanks to Lydia, I have a new found love of halloumi.

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Shaun D . 2024-01-06

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Had a blast on NYE. Great food too.

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John Smith . 2024-01-01

MORE AT Google

Good atmosphere but not the best food.

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Chris Tanner . 2023-12-31

MORE AT Google

Nice grown up’s pub. Has a quality feel to it. Didn’t eat, but it looks good. Feels well managed.

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Insert name here . 2023-12-16

MORE AT Google

Lovely local pub serving excellent food at great value and good drinks, highly recommended

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Ian Ruxton . 2023-12-14

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We have had our Christmas meal here for 3 years in a row, we just keep coming back.

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Technical Chap . 2023-12-09

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When for a Christmas drink with some friends so no food was ordered. The place was clean and tidy. The staff were polite, friendy and efficient.

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yamaha sr500 . 2023-12-02

MORE AT Google

Excellent food, great atmosphere, would highly recommend

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Steve Spencer . 2023-11-27

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Friendly, food serviced fast and freshly cooked everytime.

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F B . 2023-11-20

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Just the best Sunday Dinner around! Yum, yum 😋

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Sharon White . 2023-11-14

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A pub with a good view of the bar

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joe l . 2023-11-04

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We popped in to watch rugby so I can't comment on the food. I was delighted that the second time I bought a drink the lady behind the bar found me a thin wine glass to drink my merlot from. It makes all the difference in my opinion, particularly to a very average wine. I'd love more choice of quality wines by the glass. The 3 gents who accompanied me were very disappointed with the 2 choices of real ales as both lacked flavour. The Royal, which we thought was the sister pub, has more choice and tastier real ales. The Guinness was a good substitute though. The atmosphere very lively and typical of a Friday night which we enjoyed. The facilities were good.

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Bridget Goodrich . 2023-10-21

MORE AT Google

Excellent lunch of very freshly cooked fish and chips with a nice side salad at reasonable cost and good drinks

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royston warfield . 2023-10-07

MORE AT Google

Delicious food and super friendly staff! We had a great night!

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Charlotte Lock . 2023-10-06

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We only popped in for quick pint whilst my brother was down for the snooker, so I can't comment on the food. However, the pub was buzzing and full of life. There was plenty of space in the beer garden.

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junkybabes . 2023-10-02

MORE AT Google

Not the best place in the Bath road to be honest. Overpriced and stupid wait times at bar to get served when busy. Better quality and value pizzas next door at Dominos. Good sized beer garden though when warm.

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Martin Harris . 2023-09-29

MORE AT Google

Prompt service, friendly waitress. Food was tasty

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Richard McNeall . 2023-09-29

MORE AT Google

Great place to unwind , especially in the summer with their great garden, with shade or sun depending on the weather, and how hot it is.

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John Ashton Beer . 2023-09-09

MORE AT Google

A good pub with a large garden which were serving fresh pizzas 🍕 looked great but I didn't get to try one due to my food intolerances. Service was a little slow but it was a very hot day and there was only limited bar staff on. They got the job done and we're really friendly. We enjoyed our drinks 🍸 cheers 🍻

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Mem Adem . 2023-09-09

MORE AT Google

Great pub, good fun and perfect location. But, you alway queue for a long time to order food and drinks and a lack of urgency from staff.

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James Forrester . 2023-09-03

MORE AT Google

A lively place and the staff Friday were very welcoming and cheerful.

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Margaret Wilson . 2023-09-03

MORE AT Google

The benefits of it is that there is nice garden with tables where you can enjoy your time with friends. Prices are accessible and loyal but tge choice of drinks is poor. I recommend to have more soft free alcohol drinks in store. Cleanliness is good but could be better. Hooe you'll pay attention to this notice and your place become better in service level

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Marcus Insp . 2023-09-02

MORE AT Google

Lovely vibe, lovely food & service: good times.

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Victor Nathan . 2023-08-29

MORE AT Google

Quick service, really tasty Sunday roast!

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Jason Trask . 2023-08-29

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I came in on Saturday and the food, drink and service were great. However I observed a situation where a staff member, who had not long finished their shift, faced abuse from another colleague. As the bar grew busier, it was evident that only one staff member was tending to the customers. This staff member approached their colleague and seemed to be asking for assistance. The staff member then returned with the colleague who was presumably on shift. To my surprise, the situation took an unexpected turn when the second staff member became confrontational to the first staff member. As a customer, I found this incident disheartening, as it created a tense atmosphere and raised concerns about the professionalism among staff members.

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James Dales . 2023-08-28

MORE AT Google

It has a big and nice garden, wonderful atmosphere, and friendly staff.

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Yoshi . 2023-08-23

MORE AT Google

Only went for Sunday quiz, very enjoyable, will go back.

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Mark Wheeler . 2023-08-14

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Beer was good but the bar dude seemed confused and after giving us a table number outside the place didn't seem to want to accept a burger order at half 7 on a Tuesday; Burger night 🤷.

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Joe M . 2023-08-07

MORE AT Google

Quick pint on way back into town from Leckhampton. Great service.

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Marcus Annfield . 2023-08-07

MORE AT Google

Just a quick wine. All fabulous

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cheryl graves . 2023-08-02

MORE AT Google

A real surprise at an excellent price. I went for the bhaji burger and was blown away at how good this was. Couple this with the exmouth lager and a real winner.

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Martin Flemings . 2023-08-01

MORE AT Google

I unfortunately was distracted by my friends who I haven't seen since moving to the UK, and didn't take any pics. Great ambience. Lovely lawned seating area, with a wall high enough for privacy. Definitely a go-back-to kind of watering hole.

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Heather Smolas . 2023-08-01

MORE AT Google

Nice pub first time being here. Craft lager is great. Customer service could do with being a bit more customer service like but altogether a very nice experience.

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Chris Prewett (Masterath) . 2023-07-26

MORE AT Google

Being visitors we had no expectations of The Exmouth. We ordered the chicken Satay and rice and salad. And the chicken filet burger with bacon and cheese and chips We split each dish. They both got top marks. The chicken was particularly tasty. Well done to the chef

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VanessaRoad . 2021-10-04

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Great service tonight. I made a mistake when ordering saying vegan instead of gluten free so we got the wrong meal. The manageress insisted she change it even though it was completely my fault. Real class. The food was fantastic too

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JPCHickey . 2021-09-18

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Visited this pub on Tuesday burger night (by chance). Wife had mushroom and goat cheese burger, daughter had Courgette and onion burger. I have regular burger with Stilton.Food was delivered quickly and hot. Very pleased with quality. Only change I would make is to have homemade patties rather than bought in. Would significantly upgrade the beef burger.Staff very pleasant and helpful.Selection of beers great.

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Texas-Doc-Holiday . 2021-09-14

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Visited with my mother. There was not a single vegan option on the menu and when I asked for a vegetarian burger to be amended (remove cheese) I was told it was not possible as there was no dairy free bread. They finally provided was one small mushroom on some shredded lettuce for which I was charged full meal price. Extraordinary poor service & bad experience.

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Relax655000 . 2021-09-03

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It was a while back, 14 july, but I did want to give feedback. Luckily it was a warm sunny day and we sat outside. Social distancing and minimising contact was prioritised which we really appreciated as we were visiting the Uni with our son. Our orders were promptly taken and delivered after a bit of a wait, although our drinks arrived quickly and to be fair they were busy. When the food came, it was gorgeous! Beautifully cooked and presented. Okay, so we made it easy for them ,by all ordering the beer battered (Haddock) I'm pretty sure, and chips. Beautifully cooked and tasty, along with the friendly and efficient staff, it means that we will go back there again when we take him to join his Uni course.

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Andrew O . 2021-08-29

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Amazing pub and friendly staff. Family afternoon out for overnight made pizzas which were delicious. Service was excellent and friendly.

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cheltenhamc2021 . 2021-07-22

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We live locally and have often used the Exmouth pre-pandemic, even organising coffee mornings for a local society. The service has always been good and friendly. Two recent visits could not have been more different - especially our last. We had done a bit of shopping on Bath Road and just called in for a coffee. Our order was taken and we waited in the sunshine. We waited for about 30 mins and then started to see other people being served who had arrived after us. We asked one of the waiters who just said there was a wait and walked off. Eventually we give up and told the Manager we were leaving. All we got was a very unhelpful sarcastic response. Poor management and poor attitude - we won't be going again.

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pauljU5249KM . 2021-07-22

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Amazing efficient and friendly staff fitted us in on spec. Only planned to stop for a quick drink but staff so welcoming and of course the smell of the pizza oven made us stay and have a couple more and a relaxing bite to eat in the garden with some friends. Pizza was well worth it and heading back again very very soon.

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JaspCed . 2021-07-16

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I love this place. Come here with my friends and family. Staff are always friendly and helpful. Thanks to the assistant manager who always makes us welcome. Great service, great atmosphere, great food. Dog friendly and kid friendly! 😁

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jodenes184 . 2021-07-09

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Unfortunately, what is such a lovely pub, with excellent food, and nice staff, the Assistant Manager lets them down on every occasion we visit. But this time was worse than any other time. Usually she is just moody and unpleasant, but can be ignored because I guess she just hates her job. But England had JUST got into the final of the Euros, and what should of been a celebration as history was made, she decided that was her moment to be rude and verbally abusive. She not only pointed in our faces, but also SWORE at us. I'm sure the Manager will say I am a liar, as they do on Trip Advisor, but pointing in our faces and swearing is uncalled for. Sorry we were happy we got into the Euros. Maybe she should consider a different line of work as she is clearly VERY unhappy in her role.If I could give no stars, I would.

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611tessb . 2021-07-09

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readings through the reviews before writing my own confirmed that the experience me and my friends suffered is not a one off but instead an expectation.we were seated outside for drinks until our table inside was available. we were informed that the app was not available to use outside and instead someone would be over to serve. after seeing no one we called over what we assumed was a waitress. as she walked over she mide a snidy remark about us calling her over before providing some of worst service I have ever encountered. this seemed like a bad start but in all honesty was the best service she provided all night. next time she passed our table we again asked if we could order some drinks in which she replied "no, i dont have my pad" in a tone that would suggest the fact we had the audacity to asks for drinks in a pub insulted her. she wandered off into the pub and did not return with her pad. this continued on for the rest of the night with all of the customers completly beneath her. until one of our party asked to speak to manager. she stated she was the manager (this was later confirmed to be a lie) and when we challenged this she proceeded to jab her finger in there face and swear stating that she was in charge and we wouldnt be allowed back in. Im sure this review will be met with a reply stating that they are proud of there team and the whole exchange was obvously the fault of the customer or that we are in fact lying. they can either read more of the reviews and notice the reoccuring theme of bad service from a particular individual or call every negative reviewer a liar. however i would have to say that the food was lovely, drinks reasonable for bath road and all service excluding the very rude assistant manager was good.

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lucasmY2ZG . 2021-07-08

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Such a warm and friendly place. Decided to treat my dad for Fathers Day, and we were not disappointed! The staff were very accommodating and super welcoming to me and my family. Dad was especially pleased with the free drink offer! I had the Exmouth Burger, it was cooked perfectly and extremely filling, worth every penny! Some of my family had the lamb roast and absolutely raved about it! The service was also super quick with both drink and food. Overall we all had a wonderful time, we would definitely all recommend and will hopefully be returning soon!

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ShannonOC182876 . 2021-06-25

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We loved our Sunday lunch at the Exmouth. The garden is well maintained and there is a gorgeous horse box bar serving cold beer. The staff are friendly and helpful and the food was loved by all of us. Thoroughly recommend.

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Alice35 . 2021-06-24

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Started well with a free pint for the dad and granddad. Then went downhill. Explained he was coeliac, so asked for anything removed to be replaced with extra potatoes. Manager said yes. They removed the Yorkshire pudding, red cabbage and cauliflower cheese. And replaced with nothing! The smallest roast dinner ever! And that was for the dad on father's day. Went home hungry. Shocking. Don't bother going. Staff really disinterested too. Pub mostly empty on Father's Day tells you everything

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mousseyCheltenham . 2021-06-21

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Went to the Exmouth for a few drinks and a bite to eat with friends. We were fortunate enough to be sat in the spacious beer garden on such a lovely sunny day. The woman who welcomed us was extremely friendly and attentive (as were the rest of the staff!). We were quickly seated and served.I ordered the nachos and the chicken satay and was very impressed by both! Absolutely delicious and I will definitely be getting them again next time I visit. Overall, the atmosphere of the pub was lively and vibrant. Service was prompt and efficient and we all left feeling as though we truly had a great experience. Thank you to the entire team. We look forward to returning!

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E8850MYrebeccat . 2021-06-16

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This place has always had so much potential and is a real sun spot for us cheltenham folk. It’s one of my locals and to be frank I am sick of the unfriendly service from the staff. They make you feel unwelcome and like everything is too much effort. The food is overpriced and really horrible (frozen) meals. Pizzas from the pizza oven are fab though I have to say! It could be the best place on bath road but it’s lacking so many of the core qualities we deserve as customers. If this place had new management and worked on their food it would be the spot especially on a sunny day.

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anc1991 . 2021-06-14

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