The Rainbow in Ashford

First time visiting this Chinese ( due to my fav was shut that day) * If you want poor flavours. *small portions * terrible service * rude staff member * The egg fried rice had no egg in. it looked like a colouring was added . The ribs lack lustre and dry. So after two bites , which made me feel very unpleasant .we decided to take a whole lot back . Only to met by worse passive aggressive owner . Not only did the owner fail to sort in a professional manner. Claim the card machine suddenly stop working ! Call me names and to point said to my face , not a Christian or a god ! She hid the card and wouldn't let us see what she doing . After an hour after showing the owner ,if a business can not provide a refund due to a card machine ( totally believe was lying ), a business can do a cash refund . Felt sorry for the man .he was very embarrassed by her actions . He apologised but she refused . I reported this business to trading standards. Please see my review of my regular Chinese takeaway, who 100 per cent better than The rainbow.

Finally good tasting food at the right price! Second time we’ve tried this place after recently moving to Challock from South east London, have been shocked how expensive a takeaway is locally. We were going to Jasmine Rice but thankfully have now found The Rainbow, half the price but definitely not half the taste! Only downside is no tofu dishes… hence the 4 stars. Thank you Rainbow 🙏

We have lived in the area for over twenty years and have always used The Rainbow. Their food is by far the best in the area and always fresh and hot. However, the last time we ordered (a few weeks ago) the chicken balls were really hard as if they had been re-heated or overcooked and were inedible. It hasn’t put us off, as we’re having another one tonight! One duff one in over twenty years isn’t bad! 😂

Chineese was lovely really good portions food was lovely highly reccomend

Great tasting food and excellent value for money... Friendly service..

Good simple Chinese takeaway, always tasty and reliable

Lovely food as always and very reasonably priced

It's been a while since I visited here, but I'm very happy I did. Food was absolutely fantastic, stir fry chilli beef was superb and perfectly crispy. Singapore noodles were just great and not to spicy. I ordered on arrival and barely waited ten minutes for the food. All was cooked fresh to order too! I'm definitely coming back as much better food, and cheaper than Jasmine house too.

Haven't used for good many years. Tried tonight. Sadly they do not have tofu on menu any more as not enough call for it. Had mushrooms in black bean sauce with green peppers. Sauce was OK, could gave done with a bit more seasoning but OK. Unfortunately large amount of oil in the dish. Rice was good as was the vegetable chow mein. Definitely not the worst I've had and would use again having finished everything.

Best Chinese Takeaway in the area. Super fresh ingredients, good portions and lovely people who own it. Blessed to have it so near to us. We’ve been enjoying their food for many years now.

Best food around the whole of Ashford area, prawn toast is perfection! Lovely people definitely worth the drive to collect it.

Legit the best Chinese in the area. Went to the one in Hythe and it doesn't even touch on how good the food is here. They have a lovely manner to them ( customer service wise), and with them 2 working hard, they deserve all the good reviews! Absolutely lovely place

Always been good but will not be returning as Ashford Borough Council has recently awarded only 1 star out of 5 for ‘Scores on the Doors’ with ‘major improvement required’ and ‘Poor food hygiene’

Have used before and very good. Saturday night however was a disaster for service and food. Only 2 people working phone ringing constantly people waiting upwards of 1 hour and our food was not hot when we finally got it home. They work very hard but really should get help for weekend rush. Will still use just week days.

Very slow, waited over an hour for food. Far too many people in such a small space. At one point there were 9 people in there. No social distancing measures at all being followed. Won't go there again

Rainbow Chinese always hits the spot. Top notch.

You can see through into the kitchen and watch your food being cooked in the woks

Excellent food, cooked from scratch, so you may have to wait a while. Very popular. Family run business. Please try but be patient, it's worth it. .

We have been using The Rainbow for our Chinese takeaways for 10 years, or more and in that time I can honestly say we have never had a bad meal, and never had the wrong items in our order. Prices are and always have been reasonable and the owners/ chefs are always polite and friendly. We highly recommend Rainbow ( and no, we aren't friends or relatives of the owners!)

Disgusting service! Disgusting greasy over cooked food! Half order left off and old re heated greasy food, complained and staff were very abusive! Avoid at all costs

Food good.Prices have increased recently.

Good service. Poor food. Very greasy and the sweet and sour balls had clearly been fried at least twice as they were basically just inedible batter.

Great takeaway except no service on Sunday. Excellent menu. Good for gluten free as well. Really tasty. Quick service if you order ahead on the phone and collect. Everything cooked from scratch.

If you want a great Chinese go to the Rainbow

Really nice food the best around.

Best Chinese around allways top quality food been going there for years never been let down

Very busy but food is excellent.

Tonight's experience. Very quick to take the money, and quote a time of 40 mins. 1 1/2 hours later, still waiting for food!! Along with customers arriving who were quoted 30 minutes. WHY LIE TO YOUR CUSTOMERS, AND CONTINUE TO LIE TO NEW CUSTOMERS BY QUOTING 30 MINUTES?????? It then took an additional 15 minutes for a refund. We will not again!

Friendly service excellent food would recommend