Harry Ramsden's in Ashford

Blinding service very well organised and professional Very polite

Visted earlier today and the service slow as I've ever had, the lady serving was moving with the speed of a snail and huffing and puffing like it was a bother to even take our order, completely dismissive and abrupt! Had to wait for our food to be cooked which was worth it as it was cooked to perfection, just a shame about the service before hand

Good food and great service, definitely want come back again

Great place to come for tasty fish and chips, I was served today with a smile by Nick, Colin and Rachel. Will be back.

The worst chips I have ever tried to eat. Cold, stale and disgusting. Annoyed with myself now for failing to return them and demand a refund.

Visited this morning and the food and service was top notch! Had the fish special which was cooked fresh by the chef paul and was informed by colin there’d be a couple minutes wait for the food to be prepared, which was totally worth it as the food was delicious! Had a delightful chat with the servers colin and oliver while waiting for my food, overall was a great visit!

Lovely freshly cooked haddock and chips

Great food, brilliant service from friendly staff in a nice relaxed atmosphere. Top marks. Food was delicious and good value for money.

Lovely, friendly staff every time i visit. I would definitely recommend especially their chips & curry sauce. Amazing 🤩

Fantastic food lovely service and smiles from Paul, colin and Oliver highly recommended

Colin and Paul were very helpful. Lovely food excellent service. Thank you x

Good value for Special small fish and chips at £7.99. Good service but had to wait while they caught the fish. Expensive tomato and tartare sauce at 39p each.

The biggest waste of money ever. Over priced and over cooked. Very poor quality. I wouldn't eat here again

Stopped by Harry Ramsden in Mansfield for a spot of lunch while visiting my son for New Year and have to say the food was excellent, service was great & staff were very friendly & professional. Highly Recommend 5*

Great service from Maddison, Nick and Oliver today, very polite service will definitely be back

This place needs a defibrillator - the chap in front of me almost collapsed when he realised he was being charged £17 for takeaway fish and chips. This really is motorway services pricing. Having said that everything seems cooked to order, and the portions are huge. I think the two fishcakes option with chips and curry sauce was around £11 - not bad at all when you consider the freshness, quality and it fed two people. It's located in a 'food court', along with Five Guys, Chopstix, Subway and Burger King. No defibrillator though.

Beautiful fresh fish and chips today, thank you Nick and team, Great experience all round will definitely be returning.

Visited last week, staff was very friendly and the food was really tasty, I will be back.

Great service by Rachel and fish & chips perfect.

at £17.95 for fish chips gravy and a drink. I found it very overpriced compared to othe food units at the outlet. however the rook was well cook and enjoyable

Absolutely love it here I always choose to eat here and every time they never fail to impress! Thank you to all the lovely staff

Was served by Paul who couldn’t have been friendlier. Rare that staff anywhere would engage in conversation but he made an effort. He’s a credit to your company. Atmosphere not great but not marked down because it’s inside a busy food court and can hardly blame Harry Ramsden’s.

Terrible left without eating it. Don’t bother save your money.

Absolutely awfull quality of Chips .... Had to change the fish as it tasted off.... altho exchanged for another the prior put me off fish for life

Great £7.99 fish and chip deal! Fresh, hot and tasty!

the man is very ignorant, told me the only fish they had was a cross between haddock and cod. Never had something so bad in my life. Come here all the time. Won’t be coming again.

Ordered with Oliver at the counter was very helpful with me and my son. very friendly and polite! Food was prepared by Paul very fast and tasted great!!!

Worst Chips I have ever had. Looked as if they had just been re heated, all dried up and shrivelled. Never eat here again. Not like the Harry Ramsdens I remember!!

Coming here took me back to my childhood. Reminded me of when my dad used to bring us here. Friendly and hardworking staff.

Friendly staff who give service with a smile Rachel, Colin and etc. Great food. Definitely recommended.

I’ve had a great experience every time I’ve come here. The foods always cooked fresh, quick service and lovely friendly staff!

I went today bank holiday and arrived around 1.45pm, I asked for a managers special only for the staff member to say it was sold out. Why advertise on the menu board and in busy periods things that aren’t on the menu?!! The person before me asked for the managers special and he received his. Looks like if your face fits they will bend over backwards to help you, and if your face doesn’t they don’t care or make effort.

Brilliant service by nick and colin!! Cannot recommend this place enough , great food x

Staff were not bothered looked unhappy and chips were horrible and the saussage too, were dry and mushed up. Wouldn't recommend and says best chips, who tasted them and said that Mr bean? Not worth the money was expensive aswell.

OLLIE Rachel and Colin arexamazing really helpful go the extra mile

Great service from colin and oliver the food was great.

Visited yesterday was served by Colin and Oliver, service was brilliant and food was equally as nice. Would definitely return.

Colin and oliver gave me great service yesterday when i came in. They was chatty and made me feel welcome would come again

Me and my family had our dinner and we was served by Colin and Nick and they was very polite and explained we would be waiting for 10 minutes but we was bothered as the food was delicious

Great place and the fish and chip were yummy 😋

always so lovely and great food ! especially to rachel and colin thankyou for being so lovely 🌟

Came tonight and the food was amazing the service from Colin was spot on, food cooked by nick was just as tasty

Great food freshly cooked ,red hot, fish beautiful ,tad expensive ,downfall we found 39p for a sachet of sauce .that makes a bottle around £100 I reckoned

Colin & Rachel were amazing! They are both so polite and friendly which is why I always choose Harry Ramsden when I’m visiting the outlet. I will always go back as I am always taken care of exceptionally well

brill service from the lads today on the counter, colin and oliver were amazing, the food by the chef paul was equally as good!! will defo be coming back again!

Nipped in today and must say after working in retail myself we could tell the two guys were rushed off their feet and understaffed, having said that the customer service we received from Colin who served us was exceptional and the food cooked by Paul (although be it too expensive!) was very tasty and cooked well. We would most certainly like to return however the company really does need to think about their staffing levels and prices.

Colin & Paul are always so friendly and happy to serve , the food is amazing and the service brings me back every time !

Staff were welcoming, talkative and advised of food options

Absolutely brilliant service from Maddie and Paul. Lovely friendly and approachable. Food freshly cooked, hot and yummy. Thank you

Lovely food and great service from Colin. Definetly will be coming back.

I had great service from colin and the service was great he was polite.

Very expensive restaurant prices in a takeaway never again watch the hidden prices chips sold separately

I was served by Maddison, Paul and Rachel and there service was 10/10 :)

Bought a regular fish and chips and a can of tango for £13. The staff were lovely but the quality of the food was disappointing The fish was fresh but the chips were obviously old, dry and hard to swallow! And where was the flavour Harry Ramadan's was famous for? Bland, definitely hadn't been cooked in beef dripping. Won't buy again.

Went yesterday and encountered an abrasive little brat called madisson who was very argumentative with me over how poor the chip quality was. I had ordered a portion of chips and was given a tray with half full bad and black chips, when I took them back to the store to complain about this she started arguing with me about there wasn't half a tray full and that I've ate most of them so what's the problem, and proceeded to call me a liar when I said there was half a tray full of bad one. Completely unacceptable. It wasn't until another gentlemen came on the counter, don'tknow whether he was Paul or Colin but they explained to me how the potato situation at the moment and apologised about my order and offered a complete refund no questions ask. They were so professional and apologetic and a total 5,stars! Just a shame about the other brat! I certain won't be returning if that's how she treats customers with valid complaints!

Hallumi burger not good and chips were not fresh and some very long and small pieces

Popped in yesterday for lunch and the whole experience was so good, I was served by a man called Colin who was so helpful and explained the menu to me and offered different side options. The food itself was beyond tasty, only downside was the price was a little steep but that can't be helped I suppose!

Not been for a while n definately doesn't taste like it used to, although we ate it all. Staff member serving was very helpful & friendly.

I was served by Colin and I must say he was very polite and very helpful he told me there was going to be a waiting time but we wasn't bothered as the food was delicious

I was served today by maddison and Paul great service.

My order was taken very quickly by Colin who politely explained there may be a short wait while my order was freshly cooked. While I waited I noticed the 3 staff (Colin, Rachel and Paul) were working very well as a team to ensure customers were getting an efficient service. Rachel served my order including hot drinks with a smile and genuine "Enjoy your meal". My food was excellent - hot, fresh tasting which I enjoyed immensely. Credit to Paul who was the cook on duty. I can fully recommend the quality of the food and service from this Harry Ramsdens at East Midlands Designer Outlet.

Great Service, Great food, Great Staff. Rachel was very helpful and friendly.

Baddie & Nick are the best thanks guys

They are fantastic! 10/10 for sure!

The best fish and chips shop maddy and Nick helped us so much

The fish and scampi were both cooked fresh, all of the food was delicious and the lady serving was absolutely lovely. 10/10 😁

Nice Harry Ramsdens outlet. Very friendly staff and good food only let down by the prices which are sadly par for the course nowadays 😕

Great experience from start to finish, good service and the food was very very good

Great food Great service Rachel was super friendly Highly reccommend i go every friday night as they have the best fish and chips yuuuum

Great fish and chips!! Highly recommend Harry Ramsdens in Mansfield!!

Always beautiful fish and chips, nick and the staff do a stirling job

Beautiful food. Staff always pleasant and helpful.

I visited the store before doing a bit of shopping, and I was extremely impressed! The food was cooked to perfection, fast and efficient by someone called Nick. I will definitely be visiting again next time on my shop.

Visited recently with my family, had amazing food and great service. Nick was amazing. Will be visiting again very soon!

visited recently with family lovely fish n chips and great service from nick

I was a bit sceptical due to the inflated prices of this ‘chip shop’ but must the say I was made to feel welcome by the pleasant, polite and attentive staff and the quality of the meal made it so worthwhile. I travel the length and breadth of the country and will have to go a long way to experience better. Thank you

No set meal price and for what you get it is to expensive

Chips not that great fish was nice drink was flat so not a great experience

Colin and Paul have great customer service and the food was delicious!

Fish was very greasy and the chips were barely cooked

All of the chips were “green” tasting and not very nice and over done. Coke was watery and dilute. Gravy and sausage was nice though

Came tonight and must say the food was amazing… oh wait, I wouldn’t know because the place appeared to be closed, the blonde lady was busy cashing up, couldn’t read the menu as they were turned off as well, had to settle for having a subway instead, who informed me the food court was still open for another half hour+, so god knows why Harry’s is closing early, it’s almost like they don’t want to serve, complete joke!! Maybe next time I’ll come two hours before the proper closing time, I might be able to get some food that way!

tried a few of these franchise Harry Ramsden's, and to be honest quite disappointed in them, they couldn't hold a candle to the original harrys Ramsden's in Guiseley, and I find it quite strange that there's not a single Ramsden's restaurant in the whole county of Yorkshire where the original world famous restaurant was.

£18 for Fish and chips, when they charge £8 at the one in Selly Oak, plus they charge you extra for a tiny sachet of ketchup. Food was very dry. Wouldn’t go there again.

love coming here for food! was served by rachel and maddy today and they were absolutely amazing!

Food good quality but we found it very expensive, also no tray to put your meal and drinks on to carry it back to your table. No service really, you have to clear up after yourselves after eating. Would get a better deal in a nice pub restaurant for the money paid. Would not use the food court for lunch again.

Great service, however food wasn’t up to usual standard’s. Chips tasted old and like they had been reheated rather than fresh. Fish cake and fish bites were nice, however fish bites had bones in them. I don’t think this is great to say it’s on a children’s menu. For the price I’m really disappointed. Don’t think I will go there again. Only good thing really was the lady who served us.

Crispy, hot, not oily, delicious fish and chips. My family enjoyed the food! Excellent service by the staff and Chef! Thank you Olie, Maddie, and Chef Paul!

Brilliant service from Paul. It doesn’t go ignored :)

Worst fish and chips ever still repeating on us some 6 hours later can't put my finger on the taste but old oil would be my first thought Expensive and discussing 🤮

Food was to die for but deliveroo are letting you down with there service

Staff a joke rude and think they are better than you food more of expensive joke (chips ok though) stay away other places better

Friendly staff, quick service and tasty items! Rachel gave great service!

Ordered via just eat. Completely the wrong order I received jade b order instead. The order was 45 mins late too. You lost two customers today. Give it a other go.... No peas or curry with my just eat order. Game over. Won't be back

I regulary come to the outlet and always have Harry Ramsdens when eating here. The food is delicious and the service is 100% every time. In particular I came today and was looked after by Colin and Paul. They had service with a smile and perfect timing. Absolutely fantastic! Thanks again to the Harry Ramsdens team.

Excellent service from a cheerful lad Colin, food was well presented, service with a smile is always good

This morning I got a sausage cob and a coffee for breakfast and Maddison served me, she was lovely to me, great customer service.

Great service, staff were very friendly. Food was great.

Visited the centre last week, great day out but topped the day off with the yummy food that was served by maddie. very polite and great customer service. will definitley be back!

Chips are always average, sausage not cooked fresh, need to take a leaf out of cheshire oaks Ramsdens where everything is cooked fresh