Based on 1.110 opinions finded in 3 websites
Based on 1.110 opinions finded in 3 websites
Opinions
Had a lovely time great atmosphere lovely staff and the food was amazing .. went with 27 other ladies and everything was just perfect service food and staff Dessert was to die for
Rachel Mitchell . 2024-12-15
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Booked a table for 4 so we could meet up with old friends while we were in the area. We were told when booking that there would be a quiz night on during our visit, when we arrived we were seated around a corner away from the quiz so the noise was minimal. The food was excellent with large portions of good grub! The service was excellent from all the staff, very friendly and helpful. To be honest we couldn't fault the place, we will certainly return next time we are staying in Yorkshire.
Mike Sutcliffe . 2024-12-12
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Great atmosphere for Christmas, songs playing, lots of full tables. Had a mix of menu & Carvery. Everyone loved their food, freshly cooked, generous portions. Carvery very good, generous with the meats. All staff were so friendly, would highly recommend.
Sue Wilson . 2024-12-10
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Lovely place, big but well set out, little nooks to sit in. Wonderful food served by attentive, knowledgeable staff.
lesley lockwood . 2024-12-02
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Called in while passing both my wife and I had the carvery. It was fine, I've had better but I've also had a whole lot worse. Pricewise, I thought slightly overpriced
Gaz Latta . 2024-12-01
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Could be great but service is terrible. We arrived at 6.15pm but didnt get our food till after 7.30pm. By that time we were past it. One of our party had the carvery which he didn't finish because it was so dry! It came to £65 for two and was not worth it. The staff need training and the kitchen needs to be better organised. It's a shame because the place itself is lovely. Just really let down by poor and slow service.
Lisa Salsita . 2024-11-30
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Not been in for a couple of years so we were really surprised how good it was
Tony Heseltine . 2024-11-29
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What a wonderful place to eat, the food was exceptional, the staff really friendly & the price was so reasonable, we would recommend anyone to go there for food or just a drink 👍🏻
Andy Sutton . 2024-11-25
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Food was excellent and service exceptional. Our waitress couldn't have been more polite, helpful and friendly. Lovely atmosphere and all staff busy, polite and helpful. Will definitely be visiting again. Can highly recommend.
Rachael Allen . 2024-11-22
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First time at The Raggalds for a party of 5 but definitely not our last. The interior is cosy, welcoming and well lit. The staff are very accommodating with special praise to Charlie. He met me at front of house despite holding a full tray of drinks. Despite me saying I'd wait till he came back, he took my name,went to screen and showed me where my table was so I could go get my elderly parents....he was there at the door to welcome us all and took us to the table. He was very polite, couteous, attentive and approachable. A really really nice guy. And the food.....the food was Top Drawer...The Liver, Belly Pork and Carnivore Grill was on another level. Served hot, well presented and cooked to perfection...so credit too to kitchen for making this visit memorable. The menu was just how we like it too,with proper food to chose from, and not all this foreign muck you tend to see these days...so we'll be back for Round 2 of the menu in December
Stuart Kitson . 2024-11-22
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Excellent place to hold a function, I was just recently at a wedding and the host was great keeping everyone entertained.
Eric Shuttleworth . 2024-11-17
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Visited with 2 friends, menu given to us on 2 x A4 sheets, not a good start. Ordered lasagne and it was served full of oil swimming on the top and was cold to taste. Sent it back and the waiter agreed it wasn't a good standard. Sorry will not be visiting again. Ordered a different meal, left half of it, chips were aired and quality was poor.
Lynn Hill . 2024-11-13
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Me and my friend called today for the carvery..Must say the staff were exceptional...Very attentive..Very chatty too, nothing was too much trouble.. The carvery was hot and delicious..Will definitely be returning...Well done ladies 😍
clare O'Brien . 2024-10-29
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The restaurant had a couple of tables in when we arrived. As we walked to the table ,we hadn't even sat down. We were asked what drinks we would like. The menu was typed on an A4 piece of paper. Unfortunately, the font they used was really bad to read. It also seemed a bit dirty as the menu was not laminated and not wipeable. Many grubby hands had been using it. Our order was taken, and then a few minutes later, we were told they didn't have one of the orders in, so we had to change the meal. When they did bring our food out. One of the accompanying side dishes came out several minutes later. After half the meal was eaten. Overall, I can't say I was impressed. I have heard that their Sunday roasts are great. But for a Saturday lunchtime , I can't see me rushing back.
Jewels Cyprus . 2024-10-20
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Just love this place. Always made welcome and lovely friendly staff. The food absolutely delicious.
Elaine Leng . 2024-10-15
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Full English on a Sunday morning Loved it Fresh local produce cooked to perfection All the team was lovely
Rebecca Walker . 2024-10-13
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Check website for menu, you can pre-book your order ahead of visit which is excellent if you're a large group. The food and service are excellent, warm friendly environment. The menu has changed and there is less of a selection. They have a specials menu which changes every day.
Judy Wetherell . 2024-10-07
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Great food and service highly recommend
Lisa Glennon . 2024-09-29
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Very overpriced and the food was terrible.
Tracy Wyatt . 2024-09-26
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Fabulous & staff were great ,can not fault anything,will be back ❣️
Samantha Horne . 2024-09-24
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Great night with friends having tea and being entertained by the Elvis tribute
Sheila Cockcroft . 2024-09-15
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Attended a retirement party here. At the same time there was a 70th birthday in an adjacent room. The service was fast and friendly. Catering was excellent, tasty, well presented and hot. Lots of free parking available on site.
Geraldine Barrett . 2024-09-15
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Came today for birthday lunch with my husband.....was not disappointed. Both went for the loaded fries, and loaded they were. I have the meatball fries and he had the pepperoni pizza fries. Yum and so filling but did also order some garlic bread to mop up. Dessert also very delicious. Staff friendly and very attentive. Will be returning 100%.
Jacqueline Moon . 2024-09-13
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We had an intimate wedding reception for 26 guests, from the moment our wedding party arrived all the way to leaving Richard and his staff were professional, reliable and very approachable.The food, a three course meal was excellent, all the staff did a fantastic job to cater for our needs and nothing was to much for them. Thank you, you helped give us the perfect wedding day!
wendy park . 2024-09-11
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We held our wedding at the Raggalds in August this year and it was absolutely beautiful, Richard was the perfect host to our guests. The food was wonderful and the room looked magical after Richard had done a marvelous job decorating it, the whole wedding went off without a hitch and all our guests commented on just how much they had enjoyed it, so a huge thankyou to Richard and all his staff
Jayne Armstrong . 2024-09-05
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Drastically over priced. My fault I suppose for not checking the prices. I trusted this venue to charge a fair price. More fool me. How much do you think I paid for two not very hot Sunday carveries half a pint of bitter and a tomato juice? £35-00. Yes that's what I thought too! I hate writing bad reviews but this is well deserved. Don't go near the place.
Nick Dow . 2024-09-01
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We all had the carvery. It was fantastic. 3 options of meat all tender and juicy, numerous veg options. All served hot and finished off with gravy. Highly recommend for food and drinks. Outdoor seating available. All the staff were attentive and friendly. They also have activities thru the week go check them out. Prices were great too.
Lindsey Rich. Realtor . 2024-09-01
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Nice place and staff good but the food was awful. Most of us had pizza as it was the theme for that day and they had a wood fired oven outside, so expected good pizza, it's not even a difficult thing to make. The worst pizza I've ever had. No tomato sauce on the base and I've no idea what cheese it was but it was disgusting, definitely wasnt mozzarella. My partner sent hers back and they did offer another one but it was that bad she didn't want it. They took that pizza off our bill in fairness to them. Wont be going back.
John Seddon . 2024-08-31
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Clean pub with friendly staff, good quiz on Wednesday, tasty food, definitely we return back and recommend this place for our friends
Iryna Kovalova-Boothby . 2024-08-29
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Afternoon Tea at The Raggalds OUTSTANDING Many thanks to Richard and his team for a wonderful afternoon tea. The tables were set-up with beautiful China sets and happy vases of flowers. There was a wide variety of sweet goodies with tasty jam and cream scones and a selection of delicious warm savoury treats. We were a large party and we were made to feel welcome throughout with bottomless pots of tea and coffee. Nothing was too much trouble for them. Everyone is still talking about and cannot wait for “the next one” Thank you, you gave us a lovely day Peggy White and family August 2024 Gluten Free Afternoon Tea at the Raggalds What can I say, very rarely do I feel that my gluten free afternoon tea is better than a “normal” one but on this occasion, I can truthfully say that I was blown away by the choice and how tasty everything was. No sign of the usual suspect of a dried-up brownie and tasteless crumbling (tiny) scone. The scones were amazing (ate them to quick to take a picture) and what more can I say then yummy in relation to the warm savoury plate of tempura veggies…. I have been gluten free for nearly 15 years and I can say hands down this is one of the best afternoon tea’s I have had anywhere. Being gluten free and eating out is never easy but I can say that Richard and his team went above and beyond to make it just as nice as rest of our party. Cannot wait to go back again. Thank you so much. Rebeca White August 2024
Beks White . 2024-08-28
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First time experience and we were very impressed. Attending a family wedding reception, it was a great venue. The function room lended itself perfectly for the party size. The food was delicious and the portions were very generous. Service was spot on with special mention for Charlie behind the bar, nothing was too much trouble.
Dean Rowson . 2024-08-26
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The Raggalds is a lovely pub restaurant with a function room. It has been all been refurbished and they've done a great job. The beer selection is good with real ales from Timmy Taylor. We had a hot roast beef sandwich, comes with fries or chips and a side salad. Delicious.
Tim Steventon . 2024-08-23
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I booked out the restaurant area for a surprise party of 45 ish people… everything was amazing from start to finish… the place looked great, DJ was great, buffet food was absolutely delicious, all home made, fresh and more than enough to go around. The staff were also amazing, nothing was too much trouble…. We had the best night, so glad we chose this place…. Well done Richard & team ❤️❤️
Andi Calvert . 2024-08-23
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Not been for a number of years,very pleasantly surprised. Staff very friendly, prompt service, food hot and well presented.
Catherine Halliday . 2024-08-23
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Nice place with nice food service was steady but we were in no rush.
Chris . 2024-08-14
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Lovely food great atmosphere Well worth the visit
Les Shears . 2024-08-12
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Absolutely fantastic. The food was amazing and the staff and service excellent. Another great visit today, and food and service great.
Carolyn Ingham . 2024-08-09
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Didn't have food but met a friend for a catch up and a few drinks (non alcoholic) this afternoon the bar staff were lovely and polite. However, it felt like being in a village hall, Bingo was on in the main dining hall we were in the bar area. The Bingo caller came and told me to be quiet as I was too loud which I thought was incredibly rude. I was trying to have a conversation with my friend. Also saw a small party of people turned away because they were told there was no food being served. Avoid at all costs on Wednesday afternoons because its really just a bingo hall unless of course you want to play bingo!
Chris and Nicky Thurman . 2024-08-07
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Didnt appreciate being told I was speaking too loud by the Bingo caller thought it was very rude.
Nicky Thurman . 2024-08-07
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Very friendly staff, excellent food & service.
Art by Fawzi . 2024-08-01
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Absolutely brilliant meal. Brilliant new menu. Staff can't do enough for you. Keep up with what you are doing 💯
Steve Rowson . 2024-07-28
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Called in spontaneously during a long dog walk. We have two large dogs and normally places that say dog friendly mean small dog friendly. However, ALL staff here went above and beyond to make us all feel so welcome we were blown away. They said all shapes and sizes of dogs welcome and you can tell they really mean it. Plenty of offers to fill up the dogs water bowl and we felt very comfortable sitting inside. To top it all off great food and drink. Just what we needed. Living in Thornton, we can’t believe we’ve never called in before. We will be calling in regularly now! Thank you all. 🙂
Tiffany Baxter . 2024-07-27
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What a great place to have a wedding reception! My lovely friends recently had their Wedding reception here and the staff were fantastic! The whole set up was beautifully done and the food was lovely! Perfect day!
Toni Precious . 2024-07-21
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Honestly biggest portion of meat I’ve ever had at a carvery. I asked for a bit of all 3 cuts and he piled the plate up. Will be reccomending to people I know local !
Danny Bell . 2024-07-21
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Went on a Wednesday and they have an OAPs afternoon. Unfortunately it was very noisy so as it was a lovely day we sat outside. The local muck spreading didn't help the food go down well. I'm sure on a different day things would have been better. The waitress and staff in general couldn't do enough for us.
Janet Elam . 2024-07-20
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Great place only had beer 🍺 but food looks nice
tony odonohoe . 2024-07-19
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Visited The Raggalds today and have to say very disappointing. Ordered 2 x tikka masala curries as the Tuesday special. The curries came which were lukewarm at best. Popadums were very greasy. Had to ask where the free Indian platter was? Platter came, I bit into samosa and it was frozen inside. I told a staff member who apologised and said he would sort it. It was obviously thrown back into fryer and returned to us full of fat. Consequently the platter was left. Overall not a good experience at all.
Debra Kormoczi . 2024-07-16
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Really enjoyed our breakfasts this morning The staff are great Very friendly and helpful Best coffee ☕️ we've had in a while Will definitely be returning 😀
jack wilson . 2024-07-14
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Very good waiters that are welcoming and diligent
Back Lash . 2024-07-10
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Friendly staff, good menu and drinks selection it has good outdoor area with lovely views.
Lee Moorby . 2024-07-07
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The place was beautiful but the cost of the food was very expensive for a few sandwiches and chips. Very disappointed
veronica preece . 2024-06-26
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Popped in at around midday on a Wednesday whilst on a walk because the dog was thirsty (that's my story and I'm sticking to it!). The car park was almost full and it was surprisingly busy inside for a weekday. We sat in the beer garden so the dog could enjoy his pint of water in the shade. Staff were nice and friendly regardless of it being a hot day (let's face it, nobody likes working a busy job in the heat!) Will certainly be back. Can't comment on food as didn't have any today. Only negative for me is the artificial grass and that's being picky.
Curtis Lodge . 2024-06-26
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Quick visit today .. Great tasty food .. and good service 👍
shaun pearson . 2024-06-18
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(Collette’s son tryping) Best sunday carvery i have ever been to. No lie. Had no breakfast came here ready to eat and paul (the chef) told me to get 2 plates as my plate was over flowing ! Ate it all and paul asked me if i still had room so he cut me yet another 2 peices of beef!! Dont get that anywhere eles. Definitely will not be visting another cavery place will be back most weekends . Top service top food reasonable cost .
Collette Whiteley . 2024-06-16
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Would do half star if possible.
Robert Drake . 2024-06-07
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Food was rubbish fed a vegetarian a chicken and ham pie. Tried to rectify the problem by then giving a quorn concoction which was vile. The right hand didn't know what the left hand was doing. Would never return
helen edington . 2024-05-29
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Fantastic. The carvery was great. Not an "eat as much as you can" kind of place but still quality food. Only had the meat but not the veg, did have the potatoes, are they a veg? They are now. The beer was nice too although I only had a lager. My nephew enjoyed his meal too and so did his wife. We nearly caused a mishap with a runaway baby but nothing major
Lord Foddlewadd . 2024-05-26
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Just had drinks but the food looks 👍
Michael Waite . 2024-05-26
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4 of us went for a Sunday Carvery. I, generally am not a fan of carvery’s and this did nothing to change my mind! The joint of beef was of poor quality and the chef was carving it in the wrong direction! All the food was lukewarm and the vegetables especially the broccoli and carrots were undercooked and difficult to even cut with a knife! At £14.95 pp this was not good value!
John Rice . 2024-05-24
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We visited just over a week ago for impromptu lunch. The staff were friendly and welcoming, an excellent choice of drinks including real ales too. Our food and drinks were lovely. The views are fab and it's also spotlessly clean. We will definitely be back again. Thank you for having us
Emma Richardson . 2024-05-20
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Don't go here if you have allergies. I mentioned 3 times while ordering food that I was gluten free and asked if everything I ordered was gluten free which I was assured it was. My halloumi salad arrived and only when I had started eating it was I told that they had added regular croutons that were not gluten free. I was given a feeble apology and told I wouldn't be charged for the salad (rightfully so!) but it's just not acceptable when serving food to be so irresponsible regarding allergies and intolerances that can have severe health impacts for people. Wouldn't come here for food again until they had provided their staff with proper training regarding allergens.
Samjt T . 2024-05-19
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A great place to host a party as it has a great venue, but it's expensive and once was empty and took 1 hour 30 plus for a pizza
Joehhh 2332 . 2024-05-18
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Excellent food and our two small dogs were made welcome too
Gillian Wilkinson . 2024-05-14
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The food was brilliant. The customer service was great, and it was a very nice place to eat.
Paul Helm . 2024-05-13
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Love it at the Raggalds, our dog is also made to feel welcome, food is lovely and plenty of it
sheila dickinson . 2024-04-30
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What a wonderful Carvery lunch at the Raggalds on Sunday April 21st enjoyed by 71 of our Grattan Retired Staff Assocation. The food was excellent with very generous portions. A very big Thank You to Richard and his very professional. friendly and helpful staff. The superb music by Ewan who got our people dancing & singing. Richard was his usual self wicked & cool making time to speak to all putting a smile on their faces. Roll on next time. Very much appreciated and thanks from our Committee and Members.
Una Driver . 2024-04-24
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Great pub in a lovely rural location! Enjoyed a drink and a bite after walking round Ogden. Special shout out to Nicola who was so friendly and welcoming x
Denise Pritchett . 2024-04-14
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The BEST food and the BEST service. Lovely place
Jessica Thwaite . 2024-04-13
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Nice place to met friends and either eat or drink OR both
Christine Stott . 2024-04-12
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Realy enjoyed our time at the raggles beef hot sandwich 🥪 with chips and salad 🥗
Steve Robertshaw . 2024-04-09
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We had our daughter’s 1st birthday party here and it was fantastic. The staff were polite and helpful and the room looked great - nothing was too much trouble and we had a great time - the kids enjoyed themselves as much as the adults. Great selection of drinks on the bar and they provided some delicious coffee and cakes too. Highly recommended - thanks!
Rob Williams . 2024-04-07
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Loved our lunch, great food such lovely staff so friendly and accomodating with our dogs. Really cosy atmosphere will definitely be back, even the dogs loved their doggy dinner 😀
Emma Hargrave . 2024-04-07
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Nice place went to s private function food was good and the seating area was good with a separate lounge area
lisa ackroyd . 2024-04-06
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Great staff, great food and loved the live singer 3 young girl waitresses who were serving us were so polite and understanding will definitely be returning. X
Ruby Grimshaw . 2024-03-30
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What an amazing venue, excellent service , gorgeous food, cooked to perfection, fabulous atmosphere. The staff couldn't do enough to make our celebration so special. Catered for all our needs Would definitely recommend.. Thankyou all so very much..
Michelle Chapman . 2024-03-24
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Very friendly staff , food was hot and very tasty ,
Jackie Sutcliffe . 2024-03-21
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Called in on the way to Bronte Museum, wasn't too sure at first as it was empty, and the glass door entrance was covered in smudges, not a good sign. However, we gave it a chance, good section of veg but a bit stingy on the meat, I had two pieces of gammon that combined would not weigh more than an ounce. The glass door was cleaned while we were eating. We believe it gets very busy and booking is required, lucky we got there at 11:30. Would visit again but they need to look at the portions.
John Charnock . 2024-03-18
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I when today with my daughter and 3 grandchildren. The food was amazing and the staff where very helpful. Richard was amazing with my grandchildren. Would recommend to anyone. Thank you for lovely day. Will most definitely be coming again
Dorothy ann Brady . 2024-03-16
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What a venue !! This place gets a triple WOW from me I was sooo impressed with the new(ish) set up, landlord and his wonderful staff. I'd gone there for the first Northern Soul & Motown night with Sweet Soul Music DJ'ing. I'm quite speechless about the whole evening I was so impressed by everything I saw and believe me it didn't really start well at all. I knew I was meeting a group of lovely, long standing friends there but the weather was filthy so we crawled from Boothtown to this venue in a real pea souper & I wondered if it was too bad to actually go there but thanks to a wonderful driver from A Class taxis I made it safely. The place is spotless, the staff and landlord friendly and welcoming and after a full and quite stunning refurbishment I'd honestly recommend this place to any of my close friends whether for a meal, the quiz night or a 'one off' evening event. I didn't eat but the desert cabinet had my mouth watering and all the staff I spoke to were everything they should or could be, helpful, friendly and very well turned out. The Soul & Motown night was excellent with a good mix of both music genres played, there were certainly some good 'Old School' soulers there which is always a good sign, they'll be back and they'll bring their friends. There's an excellent big dance floor so we'd lots of space for strutting out stuff and did a move or two myself lol !! I'm still creaking well now but it is what it is & well worth it. A massive thanks to all concerned, the Sweet Soul Music lads and an excellent venue ( Don't know why we didn't go here before !!) the poshest ladies ever, brilliant staff and venue and nobody to my knowledge has any say in the weather but imagine the views on a good day will be beautiful. Thanks to all concerned for an excellent night out .
Cath B . 2024-03-14
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Our granddaughter had a family birthday 🎂 meal here . It was lovely 😍.
pat b . 2024-03-13
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Food not the best and over priced but nothing worse than a rude manager
Emma Lewis . 2024-03-12
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Absolutely amazing place Staff go above and beyond for you , nothing is too much trouble Highly recommend
Natalie Eaton . 2024-03-12
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Great place, food excellent brilliant atmosphere and staff so friendly
Susan Jarvis . 2024-03-12
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Fantastic food and great atmosphere, can't thank enough for a lovely mother's day afternoon! X
Samantha Bates . 2024-03-11
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Overpriced, undercooked food and rude staff when you complain. Won’t be returning.
Lisa Poole . 2024-03-10
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Had a party here, however it was obvious the landlord wanted the money and not the guests. As he decided that the kids had got chocolate down the sides of the sofa (they hadn't) adults were sat on them and apparently kids were running round. What can you expect from kids? Other than this person ruining a special lady's birthday, the other members of staff were phenomenal. Though safe to say I will not be using this venue again.
Bengamyn Dickinson . 2024-03-10
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We went for a tribute night and it was smashing and the food was lovely Will go again!
Carole Moorhouse . 2024-03-10
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Richard and Simon are the perfect hosts always fun but very very professional at the same time the food here is second to none staff are very good an absolute pleasure to go to there place anytime
steve smith . 2024-03-10
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Come for a meal and stayed for the northern soul evening. This place has something for everyone. Such a great place .
Steven Bates . 2024-03-10
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Raggalds is the place to go for your food, drinks, parties and entertainment! There is so much to do, and new events happen every day! Richard the boss is a fantastic host and organises everything with the greatest attention to detail, exceeding expectations every single time. Daniel and the team of staff are helpful, friendly and always go the extra mile to impress. Always lovely food, always the best top quality entertainment acts and a warm and cosy atmosphere. Highly recommended to all. Nowhere quite like it! 10/10
Frankie Heart . 2024-03-10
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I would like to start by saying that this review is not to paint the bar and kitchen staff in a bad light - they were all phenomenally kind, patient and polite for the entire evening and helped to make a horrible situation somewhat bearable. Last night I attended a 40th birthday party for a close friend. Even before the event began, the manager (I believe his name is Richard) reneged on a previous agreement that the hosts could enter the premises at 4pm to set up decorations and food. Instead they could only enter a short time before the event was due to begin, meaning the hosts were then late for their own event. Sometime later, the manager became confrontational with the guest of honour, demanding that we leave due to a small handful of children making a mess. I cannot stress enough that it had been previously agreed that there would be children at this event, and I understand that children making a mess, even with their agreed presence, is a problem. However, if the manager had simply spoken calmly to the parents about reigning in their children's behaviour then there would have been no issue and this review would have recieved more stars. Instead the DJ was told to stop playing music, the event itself came to a standstill for a great amount of time and all the attendees were left dumbfounded and confused as the guest of honour became extremely upset and began to clean up the event space. Even when a handful of guests tried to help her clean, said manager was still being quite hostile. Eventually, and at the behest of other guests, the event continued but the mood had already soured. Many of the families with children left early as they had been made to feel unwelcome, and the guest of honour was left upset, anxious and stressed for the entire evening. When all is said and done, it is the managers job to ensure that all staff - themselves included - are polite and calm when handling matters of customer service. This manager was throughly unprofessional in that regard, ruining what should have been a lovely evening for a very special lady. Instead it has become memorable for all the wrong reasons. I had been excited to visit the Raggald's again after it's reopening, but this horrid situation has ensured that I will not go back.
Michaela Johns . 2024-03-10
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I love it here. Always a warm welcome. Food is lovely, great atmosphere and service is brilliant. Would highly recommend. Xx
Kelly Bairstow . 2024-03-10
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We were first time customers, I had a carvery and my boyfriend had fish and chips. His food came quickly and it was lovely. I think we timed it wrong as the carvery seemed sparse and stuff had run out so was scraping for mash etc but the food was hot and tasted lovely. We will be returning.
Jess Fenton . 2024-03-10
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Attended a birthday party which was unnecessarily ruined by the manager in what was the most astoundingly bad hospitality management style I've ever experienced. Access to the venue to decorate the room from 3pm as promised was reneged upon giving the organisers 1 hour to decorate the room prior to guests arriving. This made the hosts late for their own party and made everything rushed and difficult for them. Upon arrival the manager was heard making inappropriate sexual comments about female guests from his spot in the bar. He came across as a very old school landlord who said what he liked and like what he said and would have been better suited running a brawlers tavern. I spoke to more than one female guest who mentioned his creepy comments. After the very average food was served the manager stopped the party, told the DJ to stop and closed it down due to kids "trashing" the function room. The trashing turned out to be some cake on the carpet. This issue was inappropriately raised by the manager raging in the host's face who burst into tears having her birthday ruined. This aggressive behaviour was witnessed by many guests and young children who in turn became upset. It was extremely traumatic for all the guests and devastating for the host who had her 40th birthday celebration ruined. The function was paid for in full (a 4 figure sum) but it was clear the manager didn't want the event, just the money. I was driving so watch the events unfold through sober eyes and could clearly see how embarrassed and awkward the bar staff were due to the behaviour of their boss. I've been to 3 parties at Raggalds and after this I will never set foot in the place again. If you're considering a party, wedding or function I strongly urge you to avoid this place due to the thoroughly unlikable manager. I still can't believe what happened and how he runs the place.
Dave Sykes . 2024-03-10
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Please think twice about having any parties or occasions at the Raggalds, Queensbury. Attended a 40th party last night and it was an utter joke. The room wasn't available from the time promised. The dj was stopped at 9.45pm, due to children getting cake on the seating. Which I appreciate is annoying but the manager was ridiculous. Shouting at the person whos party it was, instead of addressing the parents. Totally ruined the party , the music was put back on but most people went home. The birthday girl was crying, it was just awful 😭 so unprofessional.
jenni sutherland . 2024-03-10
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I would not recommend this place for food or a party. The host ie Richard is Rude and confrontational. We was at a party this evening and he was rude from the word off. Clearly in my opinion was racist to boot. We had several children at the venue. (never said children wasn't allowed) Of which he made cry. What gives a grown man the right to make children cry. He was not happy that some of the guests had made a mess. I get it but children make a mess if he didn't want children in the premises then he should of stated this at the booking. Not half way through the night. A lot of money was spent on making this evening a great night for the hosts wife birthday but he ruined this at about 10.30. Not only was he disrespectful to the party hosts wife he was like that to several guests. On speaking to others that was there its not the first time. Richard if you are reading this review you and you alone need to have a bit of respect to your paying customer Without us you would not have a business. Being an owner and a manager of an establishment means that you should be level headed and respectful to people. You are neither of these things. Over 80 people attended this party for an amazing young lady and you spoilt it.
Susan Fox . 2024-03-10
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After the experience we have had tonight, would NOT recommend this venue to anybody. 40th Birthday Party 90 guests was told we could set up venue at 4pm to be then told couldn't set up till after 6pm due to them still taking bookings, even though venue was booked 7pm till 12 midnight. They was fully aware that there was kids as well as adults and after 2 hours the manager tried to evict everyone saying lounge was a mess and it was going to cost 3000 to get professional cleaners in. Which was rubbish in itself, the manager had a go with the birthday girl upsetting her and everyone else. This Manager was also verbally abusive and finally said that adults could stay but the kids could not. This venue charged £1300 and after manager ruined the party refused to give a refund or partial refund. On top of this there was also a Celine Dione tribute in the next room. So said manager was quite happy to charge over the top for drinks and quite happy to ruin a family and friends celebration of a 40th birthday evening and even accused a family member who was there with his wife and kids insinuating he was selling drugs which was a total defamination of character. WOULD NOT RECOMMEND TO ANYONE, AVOID AND BOOK ELSEWHERE!
Michelle Atkinson . 2024-03-10
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Great place. Very friendly helpful staff. Love coming here for coffee and cake.
Lindsey Ferguson . 2024-03-10
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Been to a few lunch clubs and a Bonkers Bingo which was hilarious.... we had a fantastic time at them all, thoroughly recommended 👌
Debra Bennett . 2024-03-10
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All the staff are welcoming and it is a nice pub restaurant to chill or eat
Jayne Edginton . 2024-03-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Went to an event there last night. As we walked in large banner advertising food. Asked for 6 burger's to be told not doing food tonight. Duty Manager and one of the staff were not welcoming, infact heard one of the staff swearing about something that had happened. Not the nicest of nights. So 30 people were not there on Wednesday night? If you were serving food upto 8.00pm why was I told that you were not doing food on that night?!