The Prince of Wales in Elmbridge

We were initially welcomed by a lovely staff member, but unfortunately, the service later in the evening let us down. The second staff member who served us came across as very rude, made us and our group feel uncomfortable, and behaved unprofessionally in front of other customers. The food was nice, but the limited drink options (only Guinness available on draft) were disappointing and cut our evening short. Sadly, we didn’t feel as welcomed as we’d hoped and will likely try other venues in the future.

Food was excellent. Service was extremely polite but all over the place. Only two staff to cover bar & restaurant until after 3pm on a Friday just before Christmas. Didn’t manage the walk ins effectively, comes with experience I suppose. All that said, a lovely pub, great atmosphere and exceptional food.

They have a truly great sticky toffee pudding. It’s better than the one in the mute swan and that one is damn good

Great lunch but no gluten free bread/roll options was unexpected for a quality pub like this

Fish & Chips, steak sandwich are very good! Pets friendly!

In the past we’ve always had very good food at The Prince of Wales but this time 2 of us out of 4 people chose the roast lamb and the meat was mostly fat - the small amounts of meat that were there were impossible to cut due the the surrounding fat so we were very disappointed. We’ve never had a bad meal there before so hopefully it was a one off but if not you need to change your lamb supplier. Very disappointing.

Great food, service was amazing, nothing was too much trouble. It needs to be said though, there was not enough staff, they were trying to cover the bar, take orders, bring food and deal with disgruntled customers at the bar and tables. We waited over an hour between courses. Despite this I can’t praise the staff highly enough… owners: do better.

Oh dear. Busy busy busy. No service what’s so ever. Booked a table nobody came to service it So Went to the bar to order drinks. Bought them back to the table then Waited …… Went to the bar to order food…. Had to ask for cutlery before food came. Had to ask when food was coming. Food arrived (warm ish) Went to bar for more drinks. Asked for the service charge to be removed. Sorry. I know you’re busy but it’s Sunday afternoon. More staff needed.

Great atmosphere. Local crowd once the palace shuts 😀.

Good service, good arrived fairly quickly, nice tasty food at reasonable price.

Food is AMAZING good.. definitely worth the stop..

First time I’ve eaten at The Prince of Wales is rather nice place to eat, and meet people for a drink. Typical Sunday afternoon but still me and my friend enjoyed ourselves the food was rather nice no complaints about the food. I will be going back there again.

Had a great night here the staff are amazing and especially Samantha ❤️

There was life before the Prince of Wales chicken kyiv and there is life now. . . We went today to the Prince of Wales pub following a visit to Hampton Court Palace, a pub we have been to many times over the years as we are local to the area. The atmosphere, as usual was lovely, the staff were friendly and we found a little table to settle down at. We both ordered the chicken kyiv. We don’t normally get the same meal but it sounded great. And we were not disappointed! What a delicious lunch! We enjoyed the food so much, we couldn’t believe how lovely it was. A beautiful breaded chicken breast with a fresh garlic filling, creamy leek sauce and crispy French fries. Wow. It was beautiful. We felt compelled to write this review because we wanted to give them the praise they deserve for such wonderful food. Well done Prince of Wales!

The best Roast in area , table of 4 we had the beef, Lamb, pork and the chicken all enjoyed our food. Thumbs up to the chef , definitely will be back

The service and staff were lovely (hense the 1 star) yet the food was not good but any means. It was far to oily and the chicken was undercooked. I ended up with food poisoning.

Super convenient car park, lovely helpful waiting staff, interesting menu and tasty food. They were super careful about allergies. What's not to like?

Nice pub. Good service and spacious.

We’ve been to POW many times and normally fairly satisfied with the food and prices etc. Today not so much. My husband and kids had the beef roast which wasn’t great. Beef was very limited and quite fatty. Yorkshire puds were almost inedible, more like muffins, very doughy. Kids don’t eat kale and red cabbage (how many kids do?). So really they ate one slice of beef (lots of fat cut off), 2 small potatoes, half a carrot (which is all you get) and half a yorkie for £13.50 each. Mad. They had sticky toffee pudding for dessert, £5 each. It was very burnt and didn’t taste great. Ice cream was the best part. Roast chicken (that I had) was the only good meal unfortunately (apart from the yorkie). Not ideal for a birthday lunch with a bill of £120. We won’t rush back.

Great location for group meet up

Had a lovely Sunday afternoon roast, the food was incredible! The staff were friendly and welcoming, the pub was cosy and felt very traditional. I would recommend and definitely hope to return

Thanks to Samantha and all the team for a Fab night out. Great food and great friendly service, we all thoroughly enjoyed our evening. Will be back soon and definitely recommend.

A group of us went there Saturday afternoon/evening. It was excellent food and service. Shout out to Samantha who served us with a smile and a great sense of humour 😀

We had the absolute pleasure of dining at the Prince of Wales Pub on Bridge Street in Hampton Court, and what an experience it was! From the moment we walked in, the staff made us feel so welcome, and the atmosphere was warm and inviting. Our family of five enjoyed a delicious meal, with fish and chips for me, the pie of the day for my husband, and burgers for the rest of the family. Every dish was perfectly cooked and full of flavor – the fish was crispy, the pie hearty, and the burgers juicy! What really made our evening special was the exceptional service we received, especially from Samantha. She was attentive, friendly, and went above and beyond to ensure we had everything we needed. Her warmth and professionalism truly stood out, and she made our visit that much more enjoyable. If you’re looking for a great meal in a cozy setting with top-notch service, I can’t recommend the Prince of Wales Pub enough. We’ll definitely be back!

We all ended up here on Saturday afternoon 15 of us and no booking and we had the best experience The manager was awesome she was full of fun nothing was too much trouble and all her staff too xxx looking forward to heading back there xxx 😘

The food and service were amazing!? The only downside was the lighting was quite dark at our table. Staff were very attentive. Roast lamb was fabulous.

Good pub grub and great service and nice wine options

I visited The Prince of Wales Pub in Hampton Court on Friday 13th September 2024. It was the best night of my whole life. Friendly atmosphere, great people, the Staff are very Professional, the Chef Nader is the best in the whole world, the food was World Class, the drinks are top quality and the overall experience was splendid. I will wine and dine in the Prince of Wales Pub every day of my life. The General Manager Samantha, what a demonstration of Professionalism, She is exceptionally the best Manager.

First visit and will certainly be back… probably tomorrow! Prawn & monkfish curry superb. Staff were lovely, very welcoming, professional & relaxed. See you soon!

The food is excellent, food arrived in a reasonable time , even the staff are friendly

The staff are very friendly. Our meal was good. However serving Chicken Pie, Mash, and Cabbage on a Cheese board did not go down well. I swapped my plated Beefburger for the Cheeseboard and all was well. When this was mentioned to the server no response was given. I hope the added tip on the bill can go towards some more crockery.

Eaten twice before with a positive experiences. Not sure what happened but service and food quality was awful on this third visit. Had to chase for food after 45mins to find several customers also complaining about the wait for food. The special dish, Fish Pie had one small piece of fish and a lot of boiled egg. !! The Curry Sauce with fish and chips was not a curry sauce. I think it was like a runny curry powder soup with I think mustard. !! Clearly chef had no idea. !! Even the 3 x free coffees were burnt and tasted awful and not drinkable. The only positive was the appologitic waitress who did not charge us for the Fish Pie (which was awful) and gave us free coffees which was burnt. Will not go again due to this experience when on third visit could have been a regular pub visit. There are so many other restaurants in Hampton Court to try. Just not good enough. What a shame.

Great pub discovered walkout the palace. Great food.

Very nice pub close to Hampton court. The food was very good, we started with one dish just to share between 2, and ended up eating 3! The service is also excellent, best I’ve seen in a long time in the UK. I recommend the fish and chips

Good pub with an excellent food menu, near Hampton Court Palace.

Great place for just a drink or a nice roast Great service from the bar or at your table

Very nice Sunday roast with a decent amount of potatoes and very good gravy. Service a bit slow to begin with but this improved drastically during our visit.

I can't really rate this one as we only stopped for a quick drink. Great location.

Wonderful traditional pub with very pleasant beer garden ! 🍻 Staff is very friendly and food is delicious (fabulous fish pie 🥧😋 !). Thank you so much ! 👍🏻

The waitress made us pay the wrong bill - we had a discount because they forgot 1 person on our table - then they did not want to apply the discount on the second bill Kinda weird moment - a bit rude Anyway the food was alright

A couple of Swifties as part of a cycling piss-up. Beer & staff both terrific.

Great chicken and sausage pie. Nicest people.

Super pub in Hampton Court village! Lovely beer garden at the rear! Friendly staff

Great place to stop just cycled to Hampton court so a few beers and great food then 35 miles to cycle back home

Wonderful pub in a fantastic location

The manager Darius was amazing, like a conductor he runs this pub/restaurant with slick service style, upmost respect to the team for a great evening!

We were all a little disappointed by the good. Overcooked and under seasoned. Has been much better previously.

Mediocre pub, caters to the tourist trade as far as I can tell.

We come here quite often and normally it is great but today the service has been atrocious. Very disappointed! On another note, even though they serve vegan and vegetarian options when ordering a coffee after our meal they do not have any alternative milk options.

The food was terrific, the burger was simple and wonderful. The service was also excellent, we felt like they really cared to create a great dining experience. When we were paying the bill, they asked us if we could critique the food so they knew if they were doing something wrong / how they could improve. It really seemed like they were genuinely interested in feedback and I really appreciated it. Would come back again if I’m ever around, definitely!

What a great pub with plenty of indoor and outdoor space. The roast and the fish and chips were amazing and fresh. But the staff really need to build on their customer service skills.

Just love this pub/venue. Casual yet efficient. Superb food AND has a car park! Result.

I've been there for lunch many times and the food/experience has been consistently very good. High quality food, perfect cooking and staff professionalism are the top qualities at this pub. I'll continue to enjoy it in the future.

Terrific place for a hungry (and thirsty) American to find a casual Sunday roast after touring Hampton Court.

We booked for Father’s Day several weeks ago and had to secure the booking with a deposit. When we arrived we found out the food was a 1.5 hour wait and waited to be served for 20 minutes but then gave up. I appreciate it is a busy day but do not know why they would over book or offer food to tables who had not made a booking if they did not have the staff. This frustration was coupled with the disgraceful price of a bottle of cider - £8.05!!

Had to ask for glasses for the water. Asked for 2 bass waited an age, then called the waiter to ask what was taking so long, was then told bass had run out, as was the salmon. Only fish was haddock, when that arrived the meal wasn’t very hot or appetising. The two fish and chips had the smallest portions of mushy peas, I think I’ve ever seen and the fish was In a really heavy batter. When asked about the replacement meals we said we were disappointed about the meal and also the amount of time we’d had to wait. They apologised profusely and removed the price of the two meals from the bill. We arrived at 18.10 and left at 20.20. The bill was £212 for five, after they had reduced the bill.

Was good but there is space for improvement .

This is no typical pub. Service straddles restaurant-style and the staff are amazing! Everyone was so friendly and eager to help. Stopped in after an event at Hampton Court which is just across the bridge. The food came out quickly and it was all tasty. Highly recommend the Korean inspired oyster mushroom crumpet and ssamjang sauce! That was quite a surprise to find in an English pub to be honest! Also loved the reverse chocolate profiteroles! Pretty unique with the chocolate on the inside! Great little village pub with a cool vibe!

Great little pub with a decent garden or back.

Just had a few drinks, lovely social pub.

Great staff and meal - nice pub as well - great beer garden

A nice pub over a number of levels with a sizeable beer garden out the back - some of which is covered. The staff were pleasant, but there was only one barman working when we arrived, so it was a but of a wait initially. Didn't eat, but the Sunday roasts looked HUGE!! There was quite a bit of space to walk around and I didn't think it felt like you were continually bumping into chairs, tables or people. The Guinness was excellent and the Moon Dance was nice if a little too cool for my friends taste.

Great authentic British pub reccomended by skipper of vessel from Westminister. A great place to go for food after a visit to Hampton Palace. Chips served with fish to die for. Great local beers.

Nice pub great garden good friendly service

We were a party of 22 and the servers and kitchen - and the bar - managed to take care of us quickly and warmly, with delicious food. Definitely would go again.

The service was really good and the staff are lovely .Food is very average nothing special the cost is an absolute joke £9.80 for a glass of wine for what they are charging I expected a lot better £112 for two people is shocking I won’t be coming back

Went in for a drink following visit to Hampton Court. Prices unclear on Menu so before ordering a meal for myself and friend we ordered a sausage roll for my husband who only wanted snack to give us idea of price and quality. It arrived looking ok about 2” x 2” with bit of watercress £6.70. Could have used it as cricket ball hard and chewy sausage meat with no taste. Consequently my friend and I eat elsewhere. When asked if food ok by bar staff we told him it was awful and he just replied sorry about that.

Had roast chicken which was lovely and hot, fresh and cooked well. You young lady who was covering the restaurant area was wonderful, very professional and friendly. Would definitely go back. Nice vibe in the restaurant area. Busy but service was efficient.

Can’t fault the place. Bangin’ Sunday roast and efficient service.

Florian was an awesome waiter. Super efficient, polite and friendly. Would highly recommend The Prince of Wales and Florian as a waiter.

Comfortable, relaxed atmosphere. Plenty of space plus a nice garden area. Some local ales on tap. Good food.

The Prince of Wales is a great part of East Molesey. I took my young family here before a walk around Bushey Park. The decor was inviting, the bar was stocked up with lovely spirits and my favourite ale and the atmosphere was welcoming. The staff were all very professional and the manager looked after us exceptionally well. I had a beef pie, my wife had a salad and we had the heritage tomato salad which was all awesome. Can't wait to visit again!

Lovely outside area for the summer. Food was lovely and staff were lovely. Really cosy inside the pub aswell

I popped in with a mate for a quick after work drink, the selection of beers was impressive and staff seemed knowledgeable. Had a few light bites (wasn't planning on eating but food looked delicious) highly recommend the chicken skewers and sausage roll if you're looking for something light.

Brilliant lovely staff great food clean and tidy really relaxing plenty of variety on the menu very happy to visit again

Excellent Hamburger. Cozy pub. A good place to grab food & drinks after visiting Hampton Court.

The service was sensational! Thank you Oliver. For looking after us with such great care. On a chilled Tuesday evening. Also, thank you for looking after our little dog and making her feel at home too. We were treated so well! The food was fantabulously delicious! Thank you chef! I had the mushroom on crumpet, steak and sticky toffee pudding. Also… my partner eats like a sparrow. So I also tried the chicken kiev. It was all delectable. Also, our pooch had a couple of scraps of meat too. I’m not sure I can ever eat again. Thank you all so much for an exceptional experience. We really enjoyed your company!

Prince of Wales has great atmosphere. It has a very friendly staff. The service was amazing. The food was amazing. I would definitely recommend Prince of Wales.

Prince of wales has amazing food and the service was incredible the atmosphere was very relaxing I would highly recommend it

They have a amazing Sunday roast there crisp potato's, and the sirloin was perfect coked . I will be back 4sure!!!

Lovely relaxed evening with a few friends at the end of a birthday weekend. Attentive (but not OTT) service, good food and a nice atmosphere. Thanks very much!

I was here on race day at Hampton Court Palace so the pub was heaving! I have to take my hat off to everyone working that day because it must have been stressful and they were great. Had a few issues with drinks but they were replaced with no fuss. The roast was a good size, great sized piece of chicken, and the sticky toffee pudding is a decent size! I could only just manage it and I love sticky toffee pudding. I would definitely come here again

Family of 10 visited early on a Saturday lunch time for a birthday meal. The mains took just under a whopping 2 hours to arrive, which seeing that we were amongst the first tables to order was a tad surprising. The Manager came over to offer the standard apology but to sod all effect. All in, pretty rubbish especially when no discount was offered. If you are going to offer a service , but fail to deliver and still expect a full payment. Expect this type of review. Food wise, the starters are interesting and I really enjoyed my chicken liver, but the mains really lack any effort. A restaurant chain feels the safer choice.

Although it was a busy day, I think the wait for drinks was way longer than it should be. We waited for an hour for 8 drinks (pints, nothing fancy). We didnt mind waiting but one hour was too much. Chips were ok as expected, however everything else was pretty bad for the price. Curry sauce tasted like thai green curry paste, very odd. Dry grainy mushy peas, sour tasting tartare sauce. Guinness was being poured in a rush with half the pint coming back as head. Not great considering how much money was spent.

A real hidden gem, it’s come a long way from its turbulent days. Lovely staff, great food, and a nice atmosphere. Recommend

Great pub near Hampton court. Deceptively large inside with a nice garden

Waited over an hour for food for family of 11. Told they served smaller groups first. Not good enough. Money off and no service charge. Disappointing as we had had good experiences there on previous occasions

Inatentive bar staff, nobody clearing tables, beer served in incorrect glasses and it isn't particularly busy. No management on site.

A beautiful chicken and bacon sandwich today and the staff were great too

The food looked ok but was tasteless and stodgy, we left most of it

The staff were so very friendly and they were so happy to have my new dog Boris visit too. They brought her water and one of the locals brought her biscuits too. The lunch was absolutely delicious (fish and chips and gnocchi) Yum Yum !! Thank you to all the staff for making us all feel so welcome. We will definitely return soon. Eloise and family 😍

The Prince of Wales is one of our favourites at Hampton Court particularly when we recall past visits with family and friends. We had reservations but arrived early and were seated shortly afterwards. The place was busy and a bit noisy but such fit with the popular pub image. Our server, was most accommodating and pleasant. We started out with a bowl of soup which hit the spot! Then, roast hake. Portion size was huge! My wife had lemonade while I enjoyed the pint of Moondance in a proper old school ale glass. An excellent meal, quite filling to the point of passing on dessert. We would not hesitate to have POW on our next visit.

Great dinner thanks. Particularly liked the haunch of venison. The service was friendly and swift too

Visited with a large group of friends (12) for Sunday Lunch. Excellent service from Darius (thank you) and food delicious. Large roast dinner portions, plenty of gravy and very accommodating with different requests. Sticky toffee pudding to die for! Will certainly book again

Had a very enjoyable meal with 10 friends for a Sunday lunch. No pre-ordering required. Food was served freshly cooked, piping hot and everybody had a great meal. Our waiter Darius provided very good service with humour and efficiency. Highly recommend this venue.

Fantastic Sunday roast. Thanks for a great meal and service.

Here for lunch and they nothing available

Great Sunday roast dinner , the best gravy I probably ever had . Excellent and attentive service . We will definitely be back

Food was okay for the price. Tables are very on top of each other... I had to get up everytime someone from the party next to us needed to use the loo. I also had the joy of their dog being up against my legs whilst i ate - i love dogs, i would just rather not have one sniffing at me whilst i enjoy my meal. There was also an empty drugs baggie in the mens toilet which my other half had to stop our three year old from touching so that was fun.

Nice place, one negative overpriced for vegetarian options and not many options available perosnal thoughts. Friendly staff.