The Oatlands Chaser in Elmbridge

A lovely pub in a nice location. Amazing food with very friendly and attentive staff.

We came here for a hen and hired a private area. The staff are so friendly and the place is so gorgeous. Typical Surrey beautiful country pub /bnb.

Had my hen here was beautiful!!

Great experience for my friends hen. Nice atmosphere, nice food and drinks and good music

The food has significantly improved it seems and the interior looks great. We waited a long time for the starter and at least 30 minutes between starter and mains, which was a negative. Also no update or keeping you informed, which would have gone a long way. We ate around 4pm and the kitchen Miah not have been fully staffed, or front of house. Service could be worked on, but happy to give it another try when back in England.

Harry and Gemma were fantastic bar staff! Harry brought our food so quickly and Gemma served us within a minute each time! Would highly recommend!

We stayed overnight and the place was filthy.

It's a large typical English pub, with some undeniable charm. I have stayed at one of the rooms for a few days so I tried the food for a couple of times (I am only reviewing the restaurant). The menu has a decent choice (not massive but OK). The food I tried was in general nice (again not super, but OK: I got a burger once and it was average at best; fish and chips was good, as well as the starters). Finally, we were there for the Easter Sunday Roast and I was rather disappointed: lots of sides, but very little meat. The service was very polite, they really did their best to accommodate our requests, but a bit slow. In general I have mixed feelings: it was not a negative experience, there were things that I enjoyed (it's a very cozy place, and people were really nice), but not a place where I would go back.

We were welcomed by a young person who could not be bothered to do his job, and worst of all was scratching at his crotch .We got into our rooms and it was horrible:wire sticking out the lamp, chewed mirror, white substance on the bottom of the spoon, cobwebs, cracks in the walls, blocked shower head, and when we went to sleep kids were running up and down the corridors, and loud music till late, it wasn’t hoovered or clean

Absolutely lovely pub. Friendly and attentive staff. Food was superb. Really nice atmosphere. If in the area again we would definitely come back.

Live locally and go to the Chaser regularly for meals, some times it's great, other times less so. Good atmosphere and nice when the weather is warm to sit outside, plenty of seating inside, good menu choice and reasonable price - the scallop starter is excellent! Pork belly and fish & chips also good. However, the specials - you can order it, but unlikely to get it, the last two visits in April and have ordered the Wild Sea Bass and Monkfish and they weren't available - waiting staff did not seem to know that they had run out. My fillet last night was chewy and not good for £34, left half of it - think I will stick to what I know in future. My wife's dish was messed up and had to be sent back, came back without half the ingredients - gave up debating it, but got £10 knocked off the bill, would have rather had the full meal though. Service can be temperamental, it's difficult to work out who actually works there - sometimes its someone in black clothing, other times it's someone in casual clothes - you are never sure if you are flagging down a customer or a waiter. Drinks (bottle of wine in a cooler and bottle of water) last night unceremoniously dumped on the table and walked off, no check to see if the wine was what we had ordered or to taste - not a major issue but could have been finessed a little. Normally we would have ordered a dessert and some more drinks but cut it short last night - hopefully it was just an off night, will probably be back but not in any rush at the moment.

We visited yesterday for the Bottomless Bubbles. What a lovely afternoon we had - the food was delicious, the Prosecco was free flowing and the staff attentive without being intrusive. We will definitely go back and repeat the experience

Had a great time at the oatlands chaser, service and food both amazing. Our waiter George was really good.

Kat was a wonderful server with so much positivity and enthusiasm. Really made out evening a pleasure. Thank you for the wonderful service.

Beautiful food in really nice surroundings. Service was excellent. Kat was attentive and always smiling. Would recommend this place!

Wonderful venue. Harry and Kat are great servers, thank you for making our night so special! Food was flavoursome, drinks were delectable; we shall return!

Lovely meal. Our waitress was Ewelina. She was very polite & friendly. We will be returning.

Nice place, however the glasses are very dirty!

A huge thank you to Tomek and his team for the most wonderful 50th Birthday celebration. We were a large group (16) that booked a reservation on Mothering Sunday. We were given a partially private area which made the whole experience really special. All meals were pre ordered off of a set menu a couple of days before. We were greeted and looked after by Tomek who couldn’t have been more welcoming or attentive the whole time we were there. Even though it was a set menu there was plenty of options that catered for all of our individual tastes. The food was freshly cooked, generous portions and most importantly delicious. I would absolutely recommend a visit even if it’s just for a drink. It has such a warm and friendly atmosphere. We shall definitely be back.

I go to the chaser every week with friends for coffee. It’s a very nice place to meet and the staff are so friendly! In particular Dora who makes us feel so welcome and the service is excellent. I just wish the coffee could be hotter that would make it perfect!

I had a wonderful stay at the Oatlands Chaser. The accommodation was excellent – clean, comfortable, and cozy. The food was absolutely delicious, with great variety and quality throughout my stay. A special mention to Dora, who provided exceptional service – friendly, professional, and incredibly attentive. She truly made the experience even more enjoyable. Highly recommend this place!

I had the privilege of visiting England with my family and we went to this restaurant for lunch. The meal was delicious. All the dishes we chose were delicious, but we couldn't have afforded it without a wonderful and friendly Brazilian waitress named Dora. She helped us with the menu.

After a long time I back to this restaurant. The new menu was very good. The price is quite high it's worth it. The pork belly was delicious and the trio desserts were great. Good atmosphere and amazing service. Thanks Dora for all good service. I will come back.

Beautiful pub such friendly and helpful team!

Congratulations to employee Dora Ferreira Klina for her service

Very Good atmosphere, delicious food and great Brazilian waitress called Dora Translated the menu for me and my friends

I had a great brunch with friends.. food was delicious and the service was excellent Thanks Dora for a wonderful service

Great place, super smiling attendant Dora

I was visiting England with a group of friends and we went for lunch at this restaurant. The meal was delightful. All the plate we chose were delicious but we couldn’t afford it without a great and lovely Brazilian waitress called Dora. She translated the menu to us. I will make sure all my friend leaves a good review.

Amazing atmosphere and warm welcome but the food was absolutely amazing.. I really recommend Thanks Dora for the advice about the food Pork belly was delicious

The food was Flavourful and delicious.. I can wait to come back with my family. Thanks Dora for the amazing and warm service

My friends and I we were visiting England and stayed at the hotel after visited many restaurants in this country we stumbled across this one . We share a Camembert and every one had a different dishes. We were so impressed by the food. Absolutely delicious. By the way. Thanks all the staff and specially Dora . For sure I will be back next year!

expensive but delicious food. worth every penny. Great atmosphere and excellent service. Thanks Dora and all staff

What can I say about this restaurant.. Great parking, warm welcome, yummy food ( my son said after eat the pizza) I loved everything about it I truly recommend Thanks Dora for the amazing service

Together with my family we went for dinner. The atmosphere was wonderful, the manager who served us Mr. Tomek was a professional, we have never met such a good choice of drinks and food. we are very grateful for the evening with such a good company with such good service. we will definitely come back and we recommend Mr. Tomasz to everyone 😊

Hello everyone, I came to thank you and congratulate you on your excellent service. Congratulations Dora!

The service was perfect from beginning to end. Thanks alot Tomek for an amazing Atmosphere. Courteous and helpful, ensuring that our whole meal experience was flawless.

Cracking pints but a bit on the spenny side. Got served by ryan who was a very charming young lad. Will be coming again soon to try out the food

Great food, amazing atmosphere, thank you Ryan (I think that was his name) for the brilliant service :)

The tall guy serving at bar needs to get some personality skills. Didn’t speak, only ordered 2 teas, but obviously didn’t like the prospect of carrying them to the front tables outside as gen I asked. Even more less enjoyed organising a toll receipt and almost threw it on the bar. Still don’t know if he can understand or speak English. However the young lady delivering teapot, coffee, milk etc was most pleasant. He probably just having a bad day, though he later came out to sit with a friend on a table near to us. JUST NEEDS reminding oh his duties!! I wasn’t loud abrasive or unpleasant, quite the opposite.

Yesterday we had a 'special birthday' lunch for 14 guests. The meal was very good and Noosh who looked after us was exceptional making sure all went smoothly. We had an area set aside from the main restaurant and it worked so well to have our own space for celebrating. All the guests thought it was perfect and a great success. Thank you,

We had Sunday lunch/Mothers day Great service and food, would recommend

Average food. Menu options not available. Nice place.

We had several people staying over a 3 week period and the service and facilities are amazing and made us all feel very welcome. Food was fantastic and beer garden to the front of the property with the sun on it early evening was a great way to relax and enjoy after a hard days work.

Expensive food took to long when there was no one in there and the staff couldn't care less

served by logan what a lad, great service

Food and service were excellent, the staff really made our evening, they were so welcoming and attentive. Just a lovely atmosphere- will definitely return

Great atmosphere with welcoming and knowledgable staff. All facilities in pristine condition as well, will definitely be returning!!

Lovely meal with my partner. Was served by Harry and he was really helpful and couldn’t do enough for us. We have visited a few times and keep coming back for the great food and service.

Great food, nice place , lots of parking.

Had a lovely meal with my friends. Great atmosphere, food & selection of drinks. Harry was especially helpful with his knowledge of rums

Came here for a family celebration dinner and had a great experience here. Seamless from booking till payment. Accommodated large group without problems (pre booked) and our food arrived as ordered (pre-ordered). Our dedicated waited was tentative, friendly and always at hand. Also extra staff were helpful and available when needed. Thank you.

We had the pleasure of being served by Logan behind the bar. His professionalism and enthusiastic attitude were on display from the moment we came in!

A great pub with great service from Harry and Vlad!

Lovely gastro pub. We stayed for a night. Rooms were nice but the pub downstairs is lovely. We only had breakfast which was very nice but the evening meals look lovely too. Nice friendly staff. Very reasonably priced too for room with breakfast.

Came in for supper for my youngests 19th with my family, had a great experience really good food , I’ve been coming here on and off for 45 years ( since a 14 yo ) we were served by Ryan, Tomek and Gemma (who was on the bar) lovely ! They were all very attentive Will definitely return

Delicious food, beautifully presented and very promptly served. It can get very hot so ask for table away from real log fires

We had cheeseburgers that were reheated in microwave absolutely disgusting I’ll never go back

Had a lovely meal here on Sunday. Great atmosphere and great service by Harry.

What a lovely pub with excellent service from Harry. Food was delicious - would highly recommend the chicken burger! Will definitely be returning.

I’ve been here a few times recently and the service is never great, the guy that served us on this occasion was friendly but seemed a bit flustered, other staff also appeared stressed and over stretched. A few items were missing off our dishes and there were no apologies they just said ‘ oh ok, ill get that for you ‘ as if we were asking for something extra. Overall the food is ok but the service lacks any enthusiasm. The staff all look like they would rather be anywhere else but there. It’s a real shame as it could be a great place.

Logan behind the bar was so kind and friendly!

We had the bottomless bubbles brunch in one of the Moet Domes and it was just brilliant! The service was excellent, the food was very tasty and the cocktails were delicious! I would recommend anyone to do the brunch. Ryan looked after us and made sure we weren’t forgotten about outside!

The Dirty Burger was the best burger I have had in a long time, Highly recommend

Lovely fire burning ,great decor ,fab food and service

After an amazing Christmas day in 2023, we thought we would re book for this year but such a disapointment. Starter was cold, main was sent back 3 times and all they did was stick it under the heater to bring it back out. No you told us when we are ready for the main it will take 15 minutes, not 15 seconds and lumpy gravy is never acceptable. Desert was just odd, ice cold poached pear which was expected to be warm. Very let down this year except for the lovely service by Vlad. He was polite, understanding and very attentive.

Absolutely i love it, good food, nice atmosphere and the Domes was spectacular ❤️

Truly disappointing. I had the ordinary cheeseburger as £21.95 for a “dirty” burger just seemed too much. The burger was cooked to with an inch of its live, had more a texture and feel of cardboard. Then it was heavily over seasoned with black pepper, something that was also said about some squid we ordered. The chips had far too much salt on them and weren’t really crispy. My wife had fish and chips which was also a disappointment, chips not fluffy and fish that was, well just ok. A great shame as bar area and snug area were very cosy and an enjoyable place to have a drink and catch up with family.

Dined in the dome, really enjoyed the experience. Great service and lovely food

1st time visiting. Greeting not great but just seemed inexperienced. Lack of staff uniform or even wearing the same colour spoilt the experience. Food excellent. Would go again.

This Pub/hotel should be absolutely buzzing. Stunning historic building (dating back to Henry VIII in a lovely area but there is something missing. Decent stay in an ok room (other family members complained of creaking floorboards from adjacent rooms) Radiators were on full blast, so needed attention. Breakfast was adequate and prompt. Parking good.

Good customer service and very nice Yasir

Great atmosphere, great service be back soon thank you team. The pub is set for a great festive period!! We love the scallops

Juan great services thank you !!! Merry Christmas

Great time, great service by Juan & the team. Thank you

I came with an elderly friend with mobility and disability issues. I initially requested and hoped we would be given a table far end of the pub where we had some space to move and I was able to sit next to her because of my friends hearing issues as well as speech issues that is not easily understood after suffering from a stroke (we previously had this spot). . Also, that end of the pub, it would be less busy and noisy, including not having staff brush by against us constantly when needing to attend other customers. Instead, we were placed on a tiny small table right towards the middle of the pub where it was extremely noisy being in the next to three/3 large tables/groups. I could not move closer to help and hear my friend as then we would be blocking the staff who would come past to attend other diners. My friend and I saw a couple of tables that were empty for majority of our stay and asked staff if we could move. I am appalled that they could not consider or help us in any way. This almost 87 year old lady was disappointed to say the least. No one showed enough care to consider her situation when it came to space and her disabilities. We came late unfortunately but I called to let them know, due to my friend’s situation and felt we may have been “punished”, as we were surprised by what we were given. I felt her situation was not taken seriously or into account in order to enjoy our experience. Extremely disappointed.

The food was excellent, very tasty, well presented and all orders were correct. The ambience was nice, although some tables were a bit noisy, but that happens! We were a party of 8 and everyone commented on how good the food was. Will definitely be returning!

Went with a group of friends. Good service and nice atmosphere.

Went here for lunch with a friend at 13.00. Beginning of the week so it was dead. Just the way I like it because I’m no good with crowds. I wasn’t aware of this of course but it worked out well. Much later there were two other tables for afternoon tea. Our lunch was really good. What was impeccable was the service from the gentlemen working the restaurant. I didn’t get his name but he was absolutely awesome. Courteous. Polite. Friendly. Attentive when needed to be. Proper 5 star service. The meal was made all the more enjoyable because of him. I really should’ve got his name so management can be informed that he is their star employee during our experience there. Ok the hotel and grounds itself. The grounds need a bit more love. Even in winter. The entrance… trees lit aren’t symmetrical. The left side was unlit. So it’s not pleasing to look at. But that’s just aesthetic. It was lovely over all though with a bit more tender loving care. Inside, it’s fine enough. It’s not pretentious let’s. Would I come back? Absolutely! Food and service were top notch.

Staff were brilliant, would defiantly recommend , 20 people all Loved and enjoyed food. Would highly recommended, thank you to management team and wonderful staff

Ambience is great the service is very good. Had a great experience with you yet again enjoyed my choice off the menu delicious

Had lovely Sunday roast. Lovely ambience. You will be lucky if can grab a seat by the fire 😊

My friends and I had a delicious dinner. The restaurant was very welcoming and friendly I would like to say thanks to Awelina and Tomek for the amazing service. If you want to have a great day and a delicious food I truly recommend this place .

I visited yesterday, and while my burger was decent, I have serious concerns about the kids' menu. My daughter, who usually loves sausage and mash, barely ate her meal, which was unusual. Before leaving, I tried it myself and discovered the sausage was clearly not fresh, likely reheated, and the mash had a crust beneath the excessive gravy, tasting far from acceptable. This is not the first disappointment, but it will be the last. Food quality has consistently let us down, and I urge management to investigate and improve, especially for children's meals.

This place has changed from what I knew. It's a better version of it. It's beautiful and peaceful in the morning up there, love it.

Visited with friends for dinner last week. Evelina, who served us was fantastic as always. Definitely recommend. We will be back!

Excellent service and value. We were there for a family meal.Food was tasty and our weitress Evelina very friendly. Will definly go again. Cheers

Went for a sunday lunch and it was spectacular, food was amazing as were the drinks. Vlad our server went above and beyond. Would defo recommend

I ordered rose lemonade and was given ginger beer.

Had Fish and chips, the fish was over cooked and dry. This is the second time.

We had an amazing meal on Saturday evening, I had beef croquets, steak and Malbec pie and a chocolate brownie. Our waiter Tomek was attentive and friendly, and the bartender Logan was also friendly and made amazing drinks. Would definitely go again

Lovely venue, plenty of space, very attentive service, very comfortable and delicious food!

Super nice place, very good food, great drinks 👍 great staff. I was very well attended by Dora 😊. I really enjoyed it, thank you.

I had a great time with my friends in this beautiful and comfortable place. The meal is delicious and a friendly service. I truly recommend. Thanks Dora for your help and advice about the food.

I had the lunch in this amazing restaurant. The price is quite high but the food and the service are excellent. Thanks Dora and all the staff for the hospitality and great service

I had the opportunity to have my meal at The Oatlands Chaser restaurant, I was served by Dora, excellent service and a great meal.

Amazing experience! I had a truly fantastic time. The waitress who answered me and my friends was very kind and help me a lot with recommendations, thanks Dora. The food was delicious, the price is fair and the ambience was very warm.

Lovely place! Dora really friendly and kind staff😊

Excellent food, with first class service. Dora was very kind and attentive. Congratulations!

I was there wednesday for breakfast with friends and the service provided by Dora was exceptional! She guided us in your choices and provided fast service! Delicious! We´ll definitely be back!