Based on 2.415 opinions finded in 5 websites
Based on 2.415 opinions finded in 5 websites
Opinions
Looks like it has recently had a refurb. Very comfortable and nice decor. Had dinner and the service was very prompt. Food was pretty good. I had the burger which was ok. The onion rings were great. I had booked two rooms for my team to stay overnight and they both said the rooms are lovely and they had a great sleep and breakfast was delicious.
Helenwb1 . 2024-10-21
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Management works hard but the staff extremely disappointing. They have been let down and could really go so far with their hospitality.
HC8 . 2024-10-15
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Lovely room, great food & fab service with a smile. Would recommend.
Dee Dutton . 2024-10-10
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Amazing service, Logan served us and was incredibly helpful and friendly.
Victoria Brierly . 2024-10-08
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Good presentation for the food, delicious taste
Mohammad Khuzaima . 2024-10-08
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The barman Logan was amazing he was super cool and was really fast with his service. You can tell he enjoys his job
William Harvey . 2024-10-08
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Come again for another date night , amazing food. Had the steak and the mrs had the chicken. Was looked after by Darryl always making sure everything’s perfect and we were all okay. Will be back again for sure.
Keaton Dcunha . 2024-10-06
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We had our wedding reception here with 80 guests. It was the best day with a lot of guests commenting best wedding ever. The food, service, accommodation was exceptional. The team were so attentive and listened to all of our requests and really delivered.
Kathy B . 2024-10-05
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We held our wedding reception for 80 guests here and it was exceptional! Food was brilliant, service was great. The manager and team were so attentive and listened to all of our needs. Highly recommend.
Kathy Bagster . 2024-10-05
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Went at lunch time with group of five. Not too busy and so nice and relaxed. Food was very good. Chose from the lunch menu which provided good value.
Will Hague . 2024-10-04
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A Saturday booking. We booked a lunchtime table for 10 people including 2 toddlers and 2 babies in highchairs. The waiter service was awful. My granddaughter and mother in law had a glass bottle of juice fall off the waiters tray onto my granddaughters chair wetting her best dress and chair. Also they were serving drinks over the heads of the babies, not around them. They also served alcoholic drinks to people who asked for non alcoholic drinks as they were driving. The clearing of our table was not done quickly. They forgot 2 coffees and we had to ask for them. No apology or meal discount was given to us. I have a large gathering booked in for next Saturday and I am thinking about cancelling it. On saying all of that it was a shame because the food was very good. Congratulations to the chef, sorry that front of house let you down.
Christine Scurry . 2024-09-22
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everything is absolutely perfect! from the quality of the rooms to the 5 star, gorgeous breakfast!
tia harris . 2024-09-05
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Excellent food, drink and service 😋 well worth a visit for a meal.
Keith Price . 2024-08-27
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great place for a quick drinks :)
manjita sharma . 2024-08-25
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It's a beautiful Inn, the bar and restaurant are beautifully decorated. The food both at breakfast and dinner was delicious and the staff were all so welcoming and incredibly helpful. We really couldn't fault our stay. The room was perfect for a family stay, clean and with a great tv, tea and coffee facilities. There is nothing we would have changed.
Chloe Meek . 2024-08-25
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Great service from kat she’s a star will definitely be back for another meal with my family food was great also it was all around great
Cody E . 2024-08-18
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Came in for a sunday lunch with my family and sat outside, we were looked after by Kat and she was great! She made sure our drinks were regularly topped up and that our food was all good! Great visit and will be back
max complin . 2024-08-17
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Came in for a Sunday lunch and sat outside with my family, our waitress Kat was great she made sure we were all good throughout and her service was top tier! The dirty burger was amazing as well
max c . 2024-08-17
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I came in for a birthday meal with my friends who were staying upstairs and our server, Kat was exceptional! She was there at all the right times and made sure we were looked after all night! highly recommend
Jack S . 2024-08-17
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came in with my family for dinner last night and our waitress Kat was amazing, she made sure we were looked after, we will be back!
Jack Simcox . 2024-08-17
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Me and my partner were recommended the Oatlands Chaser by a relative of mine and we are thrilled to say it was a choice we certainly do not regret. Our server Kat was fantastic, serving great food and drink with a smile. Prices weren’t a wallet breaker and the atmosphere is comforting. We will certainly be coming back. Thank you Kat and the rest of the team!
Alfie W . 2024-08-16
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Today at the Oatlands chaser I had a wonderful experience thanks to Kat, She was so attentive, and made our whole experience even better than it already was, thank you kat!
Liv H . 2024-08-16
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Me and my partner were recommended the Oatlands Chaser by a relative of mine and we are thrilled to say it was a choice we certainly do not regret. Our server Kat was fantastic, serving great food and drink with a smile. Prices weren’t a wallet breaker and the atmosphere is comforting. We will certainly be coming back. Thank you Kat and the rest of the team!
Alfie Campbell . 2024-08-16
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Lovely food, lovely service, not a single thing I could ever complain about! Just take a look of the picture of their pizzas and spreads! My kids love it and so do we, couldn’t be happier and luckier with our local pub!
Helleyne Agnellini . 2024-08-12
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Lovely pub. Big dining and outdoor area. Menu has the right balance of upmarket food and pizzas and burgers for the kids. Loved the decor and the service was great.
Darren Rushworth . 2024-08-10
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Food wonderful Service time great Waitress miserable a little smile would be nice when your trying to enjoy yourself!
Not in use Not in use . 2024-08-04
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Had a fantastic meal here for my sisters wedding Reception Food was high quality and a perfect portion size. I’ve been to high end restaurants in London and The Chaser is as good. Price was very reasonable for high quality food. Drinks especially the cocktails were nice. They were extremely good regarding any allergies etc. would definitely visit again
carl lynch . 2024-08-04
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Food, service and atmosphere all excellent
Hugo Berry . 2024-08-04
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Had a great time with friends, drinks were a little expensive but always made to good quality, food was delicious (we ordered a ‘Dirty Burger, ‘Diablo Pizza’ and a Prawn Linguine), and service was great. Waiter for our table was ‘Ryan’, who cracked jokes and came across positive. Would recommend and intend to come again
Majorminor2242 . 2024-08-03
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Went to this pub for some food with some mates, lovely place with good food. The server (Ryan) was especially kind to us and made sure we felt welcome and made sure we had whatever we needed. I would recommend this pub as it is very nice and it had a great atmosphere
James Wiltshire . 2024-08-03
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Lovely place for a quick drink, served on the bar by Ryan and served by briony! Both have lovely service and will definately be returning! Top place
Keith Peel . 2024-07-29
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Fantastic service, our waitress ewelina was extremely attentive and patient. And our bartender and server Lucas made us all laugh and kept our drinks toppped up. Highly recommend!
Saskia Hohler . 2024-07-19
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Great eve ingredients lovely food excellent service from Lucas and ewlina
Dickson Hohler . 2024-07-19
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Had a wonderful meal with attentive and friendly service. Lucas was our server and was very helpful and friendly. Thank you for a great night.
Elaine Sherwood . 2024-07-19
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Lucas was fantastic and service was A class never seen such a professional service I’d come back again just because of him!
James Hall . 2024-07-19
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Omg WOW… that tall hunk behind the bar took my breath away!! 😍😍 Management give that man a pay rise his name is Lucas Hohler! I love the oatlands chaser now since his employment. 💖
Alex Tudose . 2024-07-07
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Disappointing. The atmosphere was good, the food was excellent, the actual service was pretty good BUT the enthusiasm of the staff was extremely Disappointing. We stood ages by the desk waiting to be seated despite members of staff all standing in view and some actually walking past without saying a word. It took the bar staff to shout across to get someone to attend to us. We We directed to the table, the menus plonked down and off the guy went , no courtesy, no mention of someone attending us. Eventually the waitress did turn up, no smile no introduction just a blunt did we want something to drink...and that was how the service continued. It really felt as if the staff did not want to be there and they certainly did not want to serve customers. The exception was the lady behind the bar who we initislly ordered a drink from.The actual service, food, atmosphere was fine but certainly not the most friendliest or welcoming restaurant I've been to in a long time.
Steve Bolding . 2024-07-06
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best front of house team in surrey
Lucas Hohler . 2024-07-06
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Enjoyed the evening with family and a special thanks to our waiter George who provided a very good service all evening which is to his credit, thank you.
Andrew Scott . 2024-07-06
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George the bartender is great! Highly recommend!
Meli Sthilaire . 2024-07-05
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Great local pub! Great atmosphere, made all the better by our fab server George!
Mabel B . 2024-07-05
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Eaten here several times over the last few months, consistently great food, service and cocktails! Shout out to our charming waiter George!
Tee B . 2024-07-05
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One of our party of nine had a discount card for up to six people, the manageress would NOT let us split the bill - Six with the discount and three without. What's the point of having a discount card if you are prevented from using it. Won't be going there for a goid while now. Food was nice though
Sheila Morris . 2024-07-04
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Great location for our 1 night stay, good rooms but needing some AC on a hot night
Mike S . 2024-07-03
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Nice and clean room also looks nice restrant !
Billy Yang . 2024-07-03
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What an awesome 🙌 evening - George was the perfect gentleman
Mike Kietzmann . 2024-06-30
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Visited for dinner and drinks on 28/6, a Friday night. Venue is gorgeous with a nice atmosphere, but severely let down by the food service. £35 steak ordered medium rare was as dry and tough as an old boot - I would have been disappointed if I had paid £10 for it at the corner pub. It wasn’t an isolated issue, most of our table had similar issues. Please be wary of your expectations.
Mick OTM . 2024-06-29
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Haven't been here in many years. Really enjoyed our late lunch on father's dad. We will definitely be back.
mark williams . 2024-06-17
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Excellent again from an all around perspective
S B . 2024-06-17
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Beautifully decorated and comfortable bar and restaurant, spacious beer garden. Drinks are a little pricey but in keeping with the area and the type of establishment. Staff are friendly and the food was excellent - the roast was plentiful and delicious. Would definitely return when next in the area.
Debbie Collins . 2024-06-12
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Excellent food,great friendly staff. Took my 93 year grandfather for dinner. He loved the fish and chips.
R Manning . 2024-06-07
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Stunning place to eat with loads of character. Amazing food and friendly staff. I would highly recommend.
Paul O Neill . 2024-06-04
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I stayed at this quaint hotel as a base to visit Thorpe Park. A great location for this task. It was so clean and the staff were so friendly. We had a meal in the restaurant on Sat night & it was cooked to perfection. We chatted to the manager Tomek to pass forwards our comments & was so pleased to hear how highly he thought of his team. Well done team Oatlands. A very pleasant stay x
Barbara Staton . 2024-06-02
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What a fantastic place. We stayed here for the weekend and Thorpe Park combined. The service is wonderful ...The good is absolutely beautiful...that's the best Sea Bass I have ever tasted. Great wines Beer. The room is spotless and perfect. This Hotel really is wonderful...big shout out to Tomek, who was the perfect host,nothing to much trouble and such a lovely person who is just one of the perfect team. Thank you we will be back.
Sally Ann Rowlands (sooty1) . 2024-06-02
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Great service from all tge staff. It's clean and tidy andcthe food is absolutely beautiful
Mark Johnston . 2024-05-31
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We had such a lovely time having lunch here, our server Briony was particularly amazing! Couldn’t have done more to make our experience great. Food and service 10/10
Marcie Thomas . 2024-05-30
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Great food (good portions), cosy environment, friendly staff.
Adrian Weatherill . 2024-05-26
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We stayed in this gorgeous old pub our first night in England... not too far from Heathrow after a long flight so lovely to relax here have a goodnight sleep and a lovely breakfast.
Deana Kaleta . 2024-05-23
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Amazing service for our wedding. Start to finish. Everything we wanted
eoinmccarthy . 2024-05-18
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We got married at Weybridge registry office around the corner from the Oatlands Chaser and we had our reception here. We had 36 guests and chose the area at the rear and had a starter and a main for everyone. The food was great, everyone was very happy with the service too. They let us play our own music and we throughly enjoyed ourselves.(Tuesday afternoon). Bartender was great with cocktails and the staff were just fantastic. We had the perfect time. Thanks
rob aldo . 2024-05-14
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Staff no idea or Knowledge of wine,, chips full of hot oil,, but all else good
Ken Beeston . 2024-05-14
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Friendly staff but they are under pressure not enough of them so service slow
Alex Coles . 2024-05-13
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There was 8 of us for dinner and everyone enjoyed their meal and the service was very good and efficient. We were impressed with the waitress for her efficiency with the drinks order and the waiter who took our order without writing anything down and got everything right!
H H . 2024-05-07
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Alan and Hilia was fantastic and so friendly, they are amazing people very helpful and professional, they definitely make my day!! I will gladly recommend it to all my friends to be served by them. Thank you Alan and Hilia for making my day wonderful!
Alexandra Lola . 2024-05-05
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What a find - an absolutely fabulous gourmet dinner, with Tomek an absolute master of hospitality. He moves between tables, always engaging in conversation but still balancing multiple requirements of his role. The food was excellent too - we had the pork with scallops but there were so many choices we could have gone for. We also stayed overnight and had a great stay so it will be our new “go to” for when we travel from Heathrow.
John E . 2024-04-22
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We had our small wedding meal/evening here (13 guests). The food was amazing, we mostly had different meals and every guest said how delicious their food was. We ordered bar snacks a little later into the evening which were fantastic. Every member of staff was brilliant, they couldn't have been more attentive and helpful from start to finish. Kat was serving our table and did a fantastic job! The cocktails were a firm favourite, many were consumed over the evening! A few of us stayed the evening before and evening of, again the staff were so helpful, rooms were a perfect size, beautifully decorated and clean. Every one of our guests said they would be back again for meals including us. Thank you!
Abigail Fickling . 2024-04-09
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Booked the restaurant for a Saturday date night and couldn't be happier. The service was fantastic and the food excellent. My partner had the filet and I had the ribeye, both were cooked to perfection. I cannot find fault with the Oatlands Chaser and definitely recommend if in Weybridge. FYI, drinks for two with 3 courses each came to £112 which is very reasonable considering the area.
Husky2008 . 2024-04-08
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Good rooms, good staff, good food.
Sylvia Brown . 2024-04-06
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We came for lunch on Easter Saturday with the whole family. It was our first visit despite the fact we live just around the corner. And definitely not last. The interior was immaculate, new and comfortable, food was lovely and the staff were very pleasant, especially two male members of staff/managers who were very engaging and great with our 5 years old, who got very excited about the egg hunt in the garden. We could not ask for more. Truly fell in love with this place and we cannot wait to come back. Veronika and family
Vero Fit . 2024-04-01
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Food was great but a special mention to Ryan who was brilliant, his service was fabulous!
Threestone Chambers . 2024-04-01
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This was the first time we have visited the oatlands chaser since the newly refurbishment. What a beautiful improvement, especially the staff, so welcoming and friendly. We had booked for Easter Sunday, when we arrived the lovely staff on the bar spoke directly to our 5 yr old daughter inviting her to take part in the Easter egg hunt in the garden. We had one very happy 5 yr old old girl, which meant we could enjoy a nice drink in the garden. The Sunday roast was so delicious, the restaurant was very cozy and staff extremely attentive. We look forward to returning more often. Sorry I can’t remember the staffs name, but they were all wonderful.
Emma Forster . 2024-04-01
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Stayed overnight in the accessible room with my husband. Sister-in-law and niece stayed in a twin upstairs. Room was spacious, bed was comfortable and the wet room was good. Only improvement would potentially be to have a mop or similar on hand as the floor gets quite wet, which is a bit of a slip hazard. Breakfast was excellent with them willing to make substitutions on it and also with unlimited tea, coffee and juice. Would stay again.
Gemma B . 2024-03-31
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Delicious meal to celebrate my birthday
Pamela Clarke . 2024-03-30
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Looks nice, but food was mediocre for the price. An honest review submitted through their system. I think when the food was split on all tables around us; the manager sauntered in casual clothing vs the staff in uniform and the waitress ignored us for 5 minutes as we attempted to pay, it affirmed we won't return.
Simon Bagg . 2024-03-30
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A great place to relax and enjoy a drink with friends
Amanda Mepham . 2024-03-28
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Fantastic staff and very helpful and nothing was too much to make our meal pleasant. The food was amazing and very high quality. We had a great time and the waitress was fabulous.
Stuart B . 2024-03-25
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Ryan on the bar was amazing and cheerful always the best service when we come. Would recommend totally. Food is always good too.
Keith P . 2024-03-25
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The menu did not make it clear which options were gluten free, even though they imply that there are gluten-free options on their website. When we asked the waitress she implied that they could make any dish gluten-free by removing items from the meal. Whilst this is helpful, it's not ideal as you are then not getting the full meal that you're paying for. I would suggest that you update your menu both in the restaurant and online to clearly indicate which dishes are gluten-free. For example you mark dishes that are vegan with a "(v)" so you could easily add a (gl) to the dishes that are gluten-free. The only way we could filter out gluten-free dishes was to download the app. There was also quite a long wait between our mains and ordering dessert. We were told that this was due to new staff being slow but this isn't helpful nor professional.
aaronbutcher94 . 2024-03-25
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Excellent meal for my Dad's 60th birthday. They accommodated every request and all staff were very warm and attentive, Tomas and Lilia especially. The food was delicious. Would definitely recommend for a family meal!
Charlotte Dowling . 2024-03-24
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Just had a great meal with my family for my 60th. Super food brought by our really good servers Liliya & Juan. Would highly recommend the restaurant for both the food and all the staff. Thank you.
Paul Dowling . 2024-03-24
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So we have just come back from our stay here. Incredible food !!! Service is a amazing!! Rooms are lovely. The hotel is highly recommended from us. The open fires are dreamy. It's just lovely. This is our 2nd visit here, we last stayed march 2023 and we look forward to staying again in 2025. Thank you to all the staff
Lauren Bakker . 2024-03-24
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Brilliant service by Ryan. Very attentive and knowledgable about the new menu. Myself and my friend had a fantastic meal and the steak was amazing.
G5476CYnikkiw . 2024-03-24
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We booked here because it stated online there were gluten free options available, upon arrival we asked what was gluten free on the menu as it didn’t specify and the waitress informed us that they don’t do gluten free food specifically but they can make most meals gluten free, I asked what they meant by this and they said “so if you wanted a burger we would take the bun off, or if you wanted a roast dinner we could take the Yorkshire off, but they may still contain gluten” this did not give me much comfort as gluten does make me very poorly, upon inspecting the menu there was information at the bottom that stated for allergens look online, there were less than a handful of gluten free options available one of which was the duck noodle salad, which I opted for, and the waitress said “brilliant one of our gluten free options” now if they had gluten free options why weren’t they told to us when we asked? The duck noodle salad was awful! It had absolutely no flavour at all and I left pretty much all of it, but I stayed hopeful for dessert, once we had asked to see the dessert menu we were waiting around 45 minutes for the waitress to take our order, when they came to take our order they said “sorry for the wait we’ve got lots of new starters who are slow” which in my opinion is quite an unprofessional thing to say about your colleagues, talk about trying to throw them under the bus. The dessert was awful and again I was restricted to only one dessert that I could actually have, why even bother saying you cater to gluten free when one they may contain gluten as the waitress stated, two there are soo few options and three the limited options are tasteless, yes I’m gluten free but that doesn’t mean that I don’t like any flavour on my food. Definitely won’t be returning. Only rated a 2 because the cocktails were semi decent.
Book_Shelf97 . 2024-03-24
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Had a one night stop over here to meet a pal. Good room. Good parking. Clean. Friendly, helpful staff. Had dinner (duck noodle salad) which was lovely and plentiful. Also had great Eggs Royale for breakfast, divine. Lovely eggs and hot plates excellent. Only complaint was that our room ( 201) was not warm, reported to staff who were very apologetic. Would and probably will return.
Wendy F . 2024-03-21
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Great food and the staff are fantastic, shout out to Allan he knew we wanted food and came to make sure we ordered before a big group came in he was great, so welcoming and helpful. I didn't catch the girl servings name but she really looked after us aswell
adrrrrrrriana . 2024-03-20
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Stayed at the Oatlands Chaser last night. Accomodation (room 108) comfortable and plenty of space in the room. Had an evening meal in the restaurant which was good quality and good value for money. I was looked after by Ryan when booking in and at the bar when I had my evening meal, a very nice guy and very attentive to all the customers I saw him deal with. For the local area this accomodation is excellent value as is the food and hospitality.
Robert J . 2024-03-19
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Had to make an impromptu overnight stop and thankfully my usual haunt was full. I chose the Oatlands Chaser as my alternative. Best decision this year. Rooms are very nice and comfortable, food is amazballs and the very friendly Ryan behind the bar was very pleasant & professional providing a swift service with a smile, something most youngsters seem not to be able achieve these days. All in all, next time working in this area I will be staying here.
Clive S . 2024-03-18
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Came for a lovely Sunday roast cooked to perfection, served by Ryan who was very attentive and was very helpful, would definitely recommend and return
Craig S . 2024-03-17
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Really great food, and excellent service. Waiter Ryan couldn’t do enough! We all had a Sunday roast, which we would highly recommend. Thanks again for your hospitality.
Darren S . 2024-03-17
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I am a regular visitor to the chaser, Alan the bartender is very professional and always welcomes us in a nice manner. The staff are always nice and the food is gorgeous
Neil T . 2024-03-17
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The food and the service, as well as the venue we're delightful.
rebecca mir . 2024-03-16
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I had a nice time with family, The food was fantastic, staff very friendly we been served by Ewelina, she was brillant and very helpful, we recommend this place!
Wiola H . 2024-03-15
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Visited on Wednesday with a friend for a quick bite and a drink or two.. Lovely service from Evelina on the bar, she is a credit to the company. We will return.
Katie McConaghie . 2024-03-15
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Food was very good and tasty, lovely staff , served by Ewelina, very frinedly place
Robert . 2024-03-15
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Great atmosphere excellent service and very good food! Definitely worth a visit!!
David Hart . 2024-03-14
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Alan was a superb host for our table of 13! Top notch from start to finish. Would recommend for the service alone if you are in the area.
Phil R . 2024-03-13
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Lovely new refurb, attentive staff but food average
Clementinas FishShop . 2024-03-13
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Nice pub serving good food. Good selection of beer with a nice garden. Would return. Since my first visit, I have returned. Refurbished pub, done very well, great food, nice atmosphere, good selection of beers and accommodation is clean and spacious.
Mark Fenn . 2024-03-13
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Excellent open fire very comfy and was the warmest I have been for week. Comfy chairs. Excellent service. Food was very good, I have fillet steak which was delicious. Would go again but as we live in Spain will be on next visit unfortunately.
Wendy Lambert . 2024-03-12
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We went for Sunday lunch for Mothers day. What was very surprising was the price which increased around £5 per roast as it was Mothers day !!! At Christmas I can understand the costing as this is a national holiday. We asked for cauliflower cheese...
Colin G . 2024-03-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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