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3.8

Based on 2.430 opinions finded in 5 websites

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Nº 309 in 421 in Elmbridge

Nº 34 of 54 British in Elmbridge

CUSTOMERS TALK ABOUT DISHES WITH..fishsteakpaysaladbellymeatcookedcoffeepuddingmustporkbeautifulroastchickencheeseold

comment_iconOpinions

Went here for lunch with a friend at 13.00. Beginning of the week so it was dead. Just the way I like it because I’m no good with crowds. I wasn’t aware of this of course but it worked out well. Much later there were two other tables for afternoon tea. Our lunch was really good. What was impeccable was the service from the gentlemen working the restaurant. I didn’t get his name but he was absolutely awesome. Courteous. Polite. Friendly. Attentive when needed to be. Proper 5 star service. The meal was made all the more enjoyable because of him. I really should’ve got his name so management can be informed that he is their star employee during our experience there. Ok the hotel and grounds itself. The grounds need a bit more love. Even in winter. The entrance… trees lit aren’t symmetrical. The left side was unlit. So it’s not pleasing to look at. But that’s just aesthetic. It was lovely over all though with a bit more tender loving care. Inside, it’s fine enough. It’s not pretentious let’s. Would I come back? Absolutely! Food and service were top notch.

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Vee Browse . 2024-12-04

MORE AT Google

Staff were brilliant, would defiantly recommend , 20 people all Loved and enjoyed food. Would highly recommended, thank you to management team and wonderful staff

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Sonia Wright . 2024-12-03

MORE AT Google

Ambience is great the service is very good. Had a great experience with you yet again enjoyed my choice off the menu delicious

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Fred Finn . 2024-11-29

MORE AT Google

Had lovely Sunday roast. Lovely ambience. You will be lucky if can grab a seat by the fire 😊

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Brati Acharya . 2024-11-25

MORE AT Google

I visited yesterday, and while my burger was decent, I have serious concerns about the kids' menu. My daughter, who usually loves sausage and mash, barely ate her meal, which was unusual. Before leaving, I tried it myself and discovered the sausage was clearly not fresh, likely reheated, and the mash had a crust beneath the excessive gravy, tasting far from acceptable. This is not the first disappointment, but it will be the last. Food quality has consistently let us down, and I urge management to investigate and improve, especially for children's meals.

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João Lourenço . 2024-11-22

MORE AT Google

This place has changed from what I knew. It's a better version of it. It's beautiful and peaceful in the morning up there, love it.

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Ganea Angela . 2024-11-19

MORE AT Google

Excellent service and value. We were there for a family meal.Food was tasty and our weitress Evelina very friendly. Will definly go again. Cheers

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Daniel Dowling . 2024-11-18

MORE AT Google

Went for a sunday lunch and it was spectacular, food was amazing as were the drinks. Vlad our server went above and beyond. Would defo recommend

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Wheeler Boi . 2024-11-17

MORE AT Google

I ordered rose lemonade and was given ginger beer.

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Britta . 2024-11-12

MORE AT Just Eat

Had Fish and chips, the fish was over cooked and dry. This is the second time.

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Barry Powell . 2024-11-07

MORE AT Google

We had an amazing meal on Saturday evening, I had beef croquets, steak and Malbec pie and a chocolate brownie. Our waiter Tomek was attentive and friendly, and the bartender Logan was also friendly and made amazing drinks. Would definitely go again

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Monty Crabb . 2024-10-28

MORE AT Google

Super nice place, very good food, great drinks 👍 great staff. I was very well attended by Dora 😊. I really enjoyed it, thank you.

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Theda Vieira . 2024-10-27

MORE AT Google

Lovely venue, plenty of space, very attentive service, very comfortable and delicious food!

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A Limon . 2024-10-27

MORE AT Google

I had a great time with my friends in this beautiful and comfortable place. The meal is delicious and a friendly service. I truly recommend. Thanks Dora for your help and advice about the food.

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Ingrid Rodrigues . 2024-10-25

MORE AT Google

Amazing experience! I had a truly fantastic time. The waitress who answered me and my friends was very kind and help me a lot with recommendations, thanks Dora. The food was delicious, the price is fair and the ambience was very warm.

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Giovanna Pitta . 2024-10-24

MORE AT Google

I had the lunch in this amazing restaurant. The price is quite high but the food and the service are excellent. Thanks Dora and all the staff for the hospitality and great service

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Sara Araujo . 2024-10-24

MORE AT Google

I had the opportunity to have my meal at The Oatlands Chaser restaurant, I was served by Dora, excellent service and a great meal.

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valkiria santos . 2024-10-24

MORE AT Google

I was there wednesday for breakfast with friends and the service provided by Dora was exceptional! She guided us in your choices and provided fast service! Delicious! We´ll definitely be back!

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Celia Leite . 2024-10-23

MORE AT Google

I went on Wednesday to celebrate with friends and I loved the place, the food was wonderful and the service was exemplary from the waitress Dora, who served us with great dedication, friendliness and goodwill. I will definitely recommend the establishment and the waitress.

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elena maria do nascimento . 2024-10-23

MORE AT Google

Very nice place, wonderful service, everything was perfect! The food was great. I would like to give a special thanks to Mr Doralice who was very attentive, in fact to the entire team.

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roseane cerqueira . 2024-10-23

MORE AT Google

Lovely place! Dora really friendly and kind staff😊

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Aninha Cruz . 2024-10-23

MORE AT Google

Excellent food, with first class service. Dora was very kind and attentive. Congratulations!

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Aline Batista . 2024-10-23

MORE AT Google

BEAUTIFUL ENVIRONMENT, WE WERE VERY WELL SERVED BY THE EMPLOYEE DORA, WE FELT AT HOME, WE WILL COME BACK AGAIN.

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Veronica Dumas . 2024-10-23

MORE AT Google

Looks like it has recently had a refurb. Very comfortable and nice decor. Had dinner and the service was very prompt. Food was pretty good. I had the burger which was ok. The onion rings were great. I had booked two rooms for my team to stay overnight and they both said the rooms are lovely and they had a great sleep and breakfast was delicious.

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Helenwb1 . 2024-10-21

MORE AT TripAdvisor

The best steak sandwich we’ve ever had! The steak was cooked perfectly and their beef dripping is to die for! Lots to choose on menu. Relaxing atmosphere, especially next to their open fire. Great place

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Karen Lee . 2024-10-19

MORE AT Google

The staff have a good knowledge of food allergens. I had the creme Brulé with tea, as it is gluten-free. Scones with clotted cream and jam would be lovely, though, especially gluten-free scones as well. It would be lovely to sit outside and have cream tea on a sunny day

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Anne Lee . 2024-10-16

MORE AT Google

Management works hard but the staff extremely disappointing. They have been let down and could really go so far with their hospitality.

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HC8 . 2024-10-15

MORE AT TripAdvisor

We had lovely food and great service. Staff were friendly. They accommodated our large party of adults and kids. We’ll be back.

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Mary O'Byrne . 2024-10-12

MORE AT Google

We visited Oatlands chaser last night for drinks and dinner, and had an absolutely wonderful time! Nush, who looked after us, made the evening extra special with her attentive and friendly service. From start to finish, she made sure everything was perfect, and we felt truly taken care of. The drinks were fantastic, and the dinner was delicious, beautifully presented, and cooked to perfection. The atmosphere was warm and inviting, and the overall experience was top-notch. We’ll definitely be back! Highly recommend this place for a great night out.

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Neggy taa . 2024-10-12

MORE AT Google

Visited on a Friday evening with a group of friends and our children. This place has such a lovely warm and cosy atmosphere, with an open fire, comfy armchairs and friendly staff. It was very busy, so clearly a popular place, yet it's spacious and there are lots of private corners. We found a table in one of these and had a little area all to ourselves. The food is varied and delicious, so something for everyone, and the prices are reasonable. Despite being busy the staff were on hand and accommodating. A special shout out to the lovely lady, Agnes, who was particularly attentive to our group - 5* customer service!

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Sarah Frost Pedersen . 2024-10-12

MORE AT Google

I love the Oatlands Chaser. It’s my local. It’s perfect for a family dinner, mums night out or even a spot of breakfast with a lovely coffee. The staff are so friendly and make you feel at home the moment you walk in the door. I love this place.

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HELZBELZ dance . 2024-10-12

MORE AT Google

Lovely room, great food & fab service with a smile. Would recommend.

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Dee Dutton . 2024-10-10

MORE AT Google

Amazing service, Logan served us and was incredibly helpful and friendly.

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Victoria Brierly . 2024-10-08

MORE AT Google

The barman Logan was amazing he was super cool and was really fast with his service. You can tell he enjoys his job

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William Harvey . 2024-10-08

MORE AT Google

Good presentation for the food, delicious taste

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Mohammad Khuzaima . 2024-10-08

MORE AT Google

Come again for another date night , amazing food. Had the steak and the mrs had the chicken. Was looked after by Darryl always making sure everything’s perfect and we were all okay. Will be back again for sure.

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Keaton Dcunha . 2024-10-06

MORE AT Google

We had our wedding reception here with 80 guests. It was the best day with a lot of guests commenting best wedding ever. The food, service, accommodation was exceptional. The team were so attentive and listened to all of our requests and really delivered.

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Kathy B . 2024-10-05

MORE AT TripAdvisor

We held our wedding reception for 80 guests here and it was exceptional! Food was brilliant, service was great. The manager and team were so attentive and listened to all of our needs. Highly recommend.

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Kathy Bagster . 2024-10-05

MORE AT Google

Went at lunch time with group of five. Not too busy and so nice and relaxed. Food was very good. Chose from the lunch menu which provided good value.

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Will Hague . 2024-10-04

MORE AT Google

A Saturday booking. We booked a lunchtime table for 10 people including 2 toddlers and 2 babies in highchairs. The waiter service was awful. My granddaughter and mother in law had a glass bottle of juice fall off the waiters tray onto my granddaughters chair wetting her best dress and chair. Also they were serving drinks over the heads of the babies, not around them. They also served alcoholic drinks to people who asked for non alcoholic drinks as they were driving. The clearing of our table was not done quickly. They forgot 2 coffees and we had to ask for them. No apology or meal discount was given to us. I have a large gathering booked in for next Saturday and I am thinking about cancelling it. On saying all of that it was a shame because the food was very good. Congratulations to the chef, sorry that front of house let you down.

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Christine Scurry . 2024-09-22

MORE AT Google

everything is absolutely perfect! from the quality of the rooms to the 5 star, gorgeous breakfast!

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tia harris . 2024-09-05

MORE AT Google

Excellent food, drink and service 😋 well worth a visit for a meal.

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Keith Price . 2024-08-27

MORE AT Google

great place for a quick drinks :)

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manjita sharma . 2024-08-25

MORE AT Google

It's a beautiful Inn, the bar and restaurant are beautifully decorated. The food both at breakfast and dinner was delicious and the staff were all so welcoming and incredibly helpful. We really couldn't fault our stay. The room was perfect for a family stay, clean and with a great tv, tea and coffee facilities. There is nothing we would have changed.

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Chloe Meek . 2024-08-25

MORE AT Google

Great service from kat she’s a star will definitely be back for another meal with my family food was great also it was all around great

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Cody E . 2024-08-18

MORE AT TripAdvisor

Came in for a sunday lunch with my family and sat outside, we were looked after by Kat and she was great! She made sure our drinks were regularly topped up and that our food was all good! Great visit and will be back

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max complin . 2024-08-17

MORE AT Google

came in with my family for dinner last night and our waitress Kat was amazing, she made sure we were looked after, we will be back!

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Jack Simcox . 2024-08-17

MORE AT Google

I came in for a birthday meal with my friends who were staying upstairs and our server, Kat was exceptional! She was there at all the right times and made sure we were looked after all night! highly recommend

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Jack S . 2024-08-17

MORE AT TripAdvisor

Came in for a Sunday lunch and sat outside with my family, our waitress Kat was great she made sure we were all good throughout and her service was top tier! The dirty burger was amazing as well

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max c . 2024-08-17

MORE AT TripAdvisor

Me and my partner were recommended the Oatlands Chaser by a relative of mine and we are thrilled to say it was a choice we certainly do not regret. Our server Kat was fantastic, serving great food and drink with a smile. Prices weren’t a wallet breaker and the atmosphere is comforting. We will certainly be coming back. Thank you Kat and the rest of the team!

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Alfie Campbell . 2024-08-16

MORE AT Google

Me and my partner were recommended the Oatlands Chaser by a relative of mine and we are thrilled to say it was a choice we certainly do not regret. Our server Kat was fantastic, serving great food and drink with a smile. Prices weren’t a wallet breaker and the atmosphere is comforting. We will certainly be coming back. Thank you Kat and the rest of the team!

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Alfie W . 2024-08-16

MORE AT TripAdvisor

Today at the Oatlands chaser I had a wonderful experience thanks to Kat, She was so attentive, and made our whole experience even better than it already was, thank you kat!

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Liv H . 2024-08-16

MORE AT TripAdvisor

Lovely food, lovely service, not a single thing I could ever complain about! Just take a look of the picture of their pizzas and spreads! My kids love it and so do we, couldn’t be happier and luckier with our local pub!

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Helleyne Agnellini . 2024-08-12

MORE AT Google

Lovely pub. Big dining and outdoor area. Menu has the right balance of upmarket food and pizzas and burgers for the kids. Loved the decor and the service was great.

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Darren Rushworth . 2024-08-10

MORE AT Google

Had a fantastic meal here for my sisters wedding Reception Food was high quality and a perfect portion size. I’ve been to high end restaurants in London and The Chaser is as good. Price was very reasonable for high quality food. Drinks especially the cocktails were nice. They were extremely good regarding any allergies etc. would definitely visit again

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carl lynch . 2024-08-04

MORE AT Google

Food wonderful Service time great Waitress miserable a little smile would be nice when your trying to enjoy yourself!

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Not in use Not in use . 2024-08-04

MORE AT Google

Food, service and atmosphere all excellent

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Hugo Berry . 2024-08-04

MORE AT Google

Went to this pub for some food with some mates, lovely place with good food. The server (Ryan) was especially kind to us and made sure we felt welcome and made sure we had whatever we needed. I would recommend this pub as it is very nice and it had a great atmosphere

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James Wiltshire . 2024-08-03

MORE AT Google

Had a great time with friends, drinks were a little expensive but always made to good quality, food was delicious (we ordered a ‘Dirty Burger, ‘Diablo Pizza’ and a Prawn Linguine), and service was great. Waiter for our table was ‘Ryan’, who cracked jokes and came across positive. Would recommend and intend to come again

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Majorminor2242 . 2024-08-03

MORE AT Google

Lovely place for a quick drink, served on the bar by Ryan and served by briony! Both have lovely service and will definately be returning! Top place

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Keith Peel . 2024-07-29

MORE AT Google

Great eve ingredients lovely food excellent service from Lucas and ewlina

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Dickson Hohler . 2024-07-19

MORE AT Google

Lucas was fantastic and service was A class never seen such a professional service I’d come back again just because of him!

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James Hall . 2024-07-19

MORE AT Google

Fantastic service, our waitress ewelina was extremely attentive and patient. And our bartender and server Lucas made us all laugh and kept our drinks toppped up. Highly recommend!

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Saskia Hohler . 2024-07-19

MORE AT Google

Had a wonderful meal with attentive and friendly service. Lucas was our server and was very helpful and friendly. Thank you for a great night.

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Elaine Sherwood . 2024-07-19

MORE AT Google

Omg WOW… that tall hunk behind the bar took my breath away!! 😍😍 Management give that man a pay rise his name is Lucas Hohler! I love the oatlands chaser now since his employment. 💖

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Alex Tudose . 2024-07-07

MORE AT Google

best front of house team in surrey

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Lucas Hohler . 2024-07-06

MORE AT Google

Disappointing. The atmosphere was good, the food was excellent, the actual service was pretty good BUT the enthusiasm of the staff was extremely Disappointing. We stood ages by the desk waiting to be seated despite members of staff all standing in view and some actually walking past without saying a word. It took the bar staff to shout across to get someone to attend to us. We We directed to the table, the menus plonked down and off the guy went , no courtesy, no mention of someone attending us. Eventually the waitress did turn up, no smile no introduction just a blunt did we want something to drink...and that was how the service continued. It really felt as if the staff did not want to be there and they certainly did not want to serve customers. The exception was the lady behind the bar who we initislly ordered a drink from.The actual service, food, atmosphere was fine but certainly not the most friendliest or welcoming restaurant I've been to in a long time.

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Steve Bolding . 2024-07-06

MORE AT Google

Enjoyed the evening with family and a special thanks to our waiter George who provided a very good service all evening which is to his credit, thank you.

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Andrew Scott . 2024-07-06

MORE AT Google

Great local pub! Great atmosphere, made all the better by our fab server George!

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Mabel B . 2024-07-05

MORE AT Google

Eaten here several times over the last few months, consistently great food, service and cocktails! Shout out to our charming waiter George!

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Tee B . 2024-07-05

MORE AT Google

George the bartender is great! Highly recommend!

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Meli Sthilaire . 2024-07-05

MORE AT Google

One of our party of nine had a discount card for up to six people, the manageress would NOT let us split the bill - Six with the discount and three without. What's the point of having a discount card if you are prevented from using it. Won't be going there for a goid while now. Food was nice though

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Sheila Morris . 2024-07-04

MORE AT Google

Nice and clean room also looks nice restrant !

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Billy Yang . 2024-07-03

MORE AT Google

Great location for our 1 night stay, good rooms but needing some AC on a hot night

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Mike S . 2024-07-03

MORE AT Google

What an awesome 🙌 evening - George was the perfect gentleman

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Mike Kietzmann . 2024-06-30

MORE AT Google

Visited for dinner and drinks on 28/6, a Friday night. Venue is gorgeous with a nice atmosphere, but severely let down by the food service. £35 steak ordered medium rare was as dry and tough as an old boot - I would have been disappointed if I had paid £10 for it at the corner pub. It wasn’t an isolated issue, most of our table had similar issues. Please be wary of your expectations.

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Mick OTM . 2024-06-29

MORE AT Google

Haven't been here in many years. Really enjoyed our late lunch on father's dad. We will definitely be back.

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mark williams . 2024-06-17

MORE AT Google

Excellent again from an all around perspective

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S B . 2024-06-17

MORE AT Google

Beautifully decorated and comfortable bar and restaurant, spacious beer garden. Drinks are a little pricey but in keeping with the area and the type of establishment. Staff are friendly and the food was excellent - the roast was plentiful and delicious. Would definitely return when next in the area.

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Debbie Collins . 2024-06-12

MORE AT Google

Excellent food,great friendly staff. Took my 93 year grandfather for dinner. He loved the fish and chips.

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R Manning . 2024-06-07

MORE AT Google

Stunning place to eat with loads of character. Amazing food and friendly staff. I would highly recommend.

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Paul O Neill . 2024-06-04

MORE AT Google

What a fantastic place. We stayed here for the weekend and Thorpe Park combined. The service is wonderful ...The good is absolutely beautiful...that's the best Sea Bass I have ever tasted. Great wines Beer. The room is spotless and perfect. This Hotel really is wonderful...big shout out to Tomek, who was the perfect host,nothing to much trouble and such a lovely person who is just one of the perfect team. Thank you we will be back.

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Sally Ann Rowlands (sooty1) . 2024-06-02

MORE AT Google

I stayed at this quaint hotel as a base to visit Thorpe Park. A great location for this task. It was so clean and the staff were so friendly. We had a meal in the restaurant on Sat night & it was cooked to perfection. We chatted to the manager Tomek to pass forwards our comments & was so pleased to hear how highly he thought of his team. Well done team Oatlands. A very pleasant stay x

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Barbara Staton . 2024-06-02

MORE AT Google

Great service from all tge staff. It's clean and tidy andcthe food is absolutely beautiful

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Mark Johnston . 2024-05-31

MORE AT Google

We had such a lovely time having lunch here, our server Briony was particularly amazing! Couldn’t have done more to make our experience great. Food and service 10/10

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Marcie Thomas . 2024-05-30

MORE AT Google

Great food (good portions), cosy environment, friendly staff.

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Adrian Weatherill . 2024-05-26

MORE AT Google

We stayed in this gorgeous old pub our first night in England... not too far from Heathrow after a long flight so lovely to relax here have a goodnight sleep and a lovely breakfast.

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Deana Kaleta . 2024-05-23

MORE AT Google

Amazing service for our wedding. Start to finish. Everything we wanted

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eoinmccarthy . 2024-05-18

MORE AT Google

We got married at Weybridge registry office around the corner from the Oatlands Chaser and we had our reception here. We had 36 guests and chose the area at the rear and had a starter and a main for everyone. The food was great, everyone was very happy with the service too. They let us play our own music and we throughly enjoyed ourselves.(Tuesday afternoon). Bartender was great with cocktails and the staff were just fantastic. We had the perfect time. Thanks

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rob aldo . 2024-05-14

MORE AT Google

Staff no idea or Knowledge of wine,, chips full of hot oil,, but all else good

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Ken Beeston . 2024-05-14

MORE AT Google

Friendly staff but they are under pressure not enough of them so service slow

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Alex Coles . 2024-05-13

MORE AT Google

There was 8 of us for dinner and everyone enjoyed their meal and the service was very good and efficient. We were impressed with the waitress for her efficiency with the drinks order and the waiter who took our order without writing anything down and got everything right!

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H H . 2024-05-07

MORE AT Google

Alan and Hilia was fantastic and so friendly, they are amazing people very helpful and professional, they definitely make my day!! I will gladly recommend it to all my friends to be served by them. Thank you Alan and Hilia for making my day wonderful!

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Alexandra Lola . 2024-05-05

MORE AT Google

What a find - an absolutely fabulous gourmet dinner, with Tomek an absolute master of hospitality. He moves between tables, always engaging in conversation but still balancing multiple requirements of his role. The food was excellent too - we had the pork with scallops but there were so many choices we could have gone for. We also stayed overnight and had a great stay so it will be our new “go to” for when we travel from Heathrow.

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John E . 2024-04-22

MORE AT TripAdvisor

We had our small wedding meal/evening here (13 guests). The food was amazing, we mostly had different meals and every guest said how delicious their food was. We ordered bar snacks a little later into the evening which were fantastic. Every member of staff was brilliant, they couldn't have been more attentive and helpful from start to finish. Kat was serving our table and did a fantastic job! The cocktails were a firm favourite, many were consumed over the evening! A few of us stayed the evening before and evening of, again the staff were so helpful, rooms were a perfect size, beautifully decorated and clean. Every one of our guests said they would be back again for meals including us. Thank you!

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Abigail Fickling . 2024-04-09

MORE AT Google

Booked the restaurant for a Saturday date night and couldn't be happier. The service was fantastic and the food excellent. My partner had the filet and I had the ribeye, both were cooked to perfection. I cannot find fault with the Oatlands Chaser and definitely recommend if in Weybridge. FYI, drinks for two with 3 courses each came to £112 which is very reasonable considering the area.

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Husky2008 . 2024-04-08

MORE AT TripAdvisor

Good rooms, good staff, good food.

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Sylvia Brown . 2024-04-06

MORE AT Google

This was the first time we have visited the oatlands chaser since the newly refurbishment. What a beautiful improvement, especially the staff, so welcoming and friendly. We had booked for Easter Sunday, when we arrived the lovely staff on the bar spoke directly to our 5 yr old daughter inviting her to take part in the Easter egg hunt in the garden. We had one very happy 5 yr old old girl, which meant we could enjoy a nice drink in the garden. The Sunday roast was so delicious, the restaurant was very cozy and staff extremely attentive. We look forward to returning more often. Sorry I can’t remember the staffs name, but they were all wonderful.

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Emma Forster . 2024-04-01

MORE AT Google

Food was great but a special mention to Ryan who was brilliant, his service was fabulous!

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Threestone Chambers . 2024-04-01

MORE AT Google

We came for lunch on Easter Saturday with the whole family. It was our first visit despite the fact we live just around the corner. And definitely not last. The interior was immaculate, new and comfortable, food was lovely and the staff were very pleasant, especially two male members of staff/managers who were very engaging and great with our 5 years old, who got very excited about the egg hunt in the garden. We could not ask for more. Truly fell in love with this place and we cannot wait to come back. Veronika and family

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Vero Fit . 2024-04-01

MORE AT Google

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