The Prince of India in Shepway - Phone Number, Reservations, Reviews

Delivery was good, the guy respected our instructions but the food was very oily and part of it was not edible.

I know delivery was late but understand you were extremely busy but worth waiting for. It was so tasty, meat so tender , I will certainly order again thank you, best ever meal I’ve had .

My food hasn’t even turned up and the restaurant now says closed. Absolute joke. I am not happy.

Great food, great restaurant, friendly staff,

lovely food, hot and very tasty, thank you

*** This had been the only Restaurant who takes the time to read the notes I’ve submitted for the Chef which is my garlic naan to be really garlicky and most important not doughy but not burnt so I’ll always put *** at from and end of message and you read what I requested and it was my birthday and my partner and I loved it so much & we will always appreciate you reading my few words on the order. It was my birthday but we loved the food and i am just about to reorder

Second time I’ve now ordered from here and I did it via Just Eat and would like to express how great the food was and the lady delivery driver was on time, respected my property, parked safely and was really friendly and kind. 😊😊

We visited last night, early evening, family of 14. Waited a while for starters, which didn't all come out at the same time, luke warm. Waited what seemed an age for mains. It appeared they were more interested in getting out their home delivery service. Mains were luke warm. Very disappointing as we used to visit some years ago and was always very good

The rice was waterie and the naa wasn't that good bit under done

Nearly 2 hours late but good was good and tasty lots of sauce on the curry.

We have been eating here quite frequently for 25 years. It is consistently good. I cannot remember ever being disappointed there but I would advise sticking to bottled beer. Staff are friendly and it is a wonderful restaurant. Pricing is reasonable.

Extremely disappointed, Food was cold and bland apart from pretty much every dish being overwhelmed with coconut 😞

Arrived for buffet. Took drinks order and then were told no buffet available but could order from menu. Too late to go elsewhere so stayed. Food was OK but dishes were bereft of meat. Manager came to table moaning about costs. Has gone downhill. Won't go back.

Booked for the Thursday Buffet. Got drinks and were then told the Buffet wasn't available but we could order from the menu. Quality of food was OK but meat in dishes was sparce. Manager came to table moaning about cost of living. Won't be going back.

Order was late. Tried to call restaurant and no one picked up even after serval times trying to phone. Also when food arrived it was cold! We have order through them a few times before but over time we have realised time is always late. However tonight has been the longest. I’m afraid after this evening it has put us off and we will not be ordering agian. You never receive an apology. Service has gone down hill.

Food hasn’t even arrived!! Had to call the restaurant, for them to say they don’t deliver to Hythe! Had to go and collect the food.

Enjoyed the food, first time we have ordered from here, original delivery time was 19.50 and then delayed! Will probably order from here again though as different from our usual.

This used to be a great spot for a delicious curry, but not anymore. Staff who looked like they didn’t want to be there, over an hour’s wait for the main course which was lukewarm and a curry that was more a bag of frozen veg with a few bits of chicken added. Never again.

Missing an item of food want money back was only replaced with a poperdom

You took my money and said you delivered but didn’t disgusting !!!!

Was lovely thank you, only thing wrong was I ordered mango chutney and got the other sauce , but other than that was really nice. Thank you

Food missing and took over 2 hours to arrive. The food that did arrive was nice though, but as a regular customer, won’t be ordering again as I’m not going to wait 2 hours and then be fobbed off with a heavy traffic excuse!

Took over 2 hours and two phone calls to reach us and when it did if was all squashed and everything was covered in chicken tikka!

😘🌊🌱🙏🏽🤌🏼👩🏿‍🌾🧜🏿‍♂️💅🏻👯🐗🕸️🐫🐚🐚🌾💫💥🌶️🌶️🫑🫛🥦🥕🍠🍤🍾🥃🍸🧂🏂🤸‍♂️🚣‍♀️🤽🏿‍♂️🎯🤹🏿🎲♟️🎰🚀🛟🚁🗽🎡

So so good as always, a real consistent understanding of flavours

Lovely food, great service, would recommend this place.

Rice was dry and food was cold!

What a bargain the buffet was shameon those restaurants ripping people off. If these guys can do it so cheaply, and so well then it shows off the bad restaurants that are ripping us all off.

Quick delivery but food was either raw, stone cold or bland. Wouldn’t recommend

Always decent food, nice and hot and quality never lets me down. Nice to see free delivery too. Always good value from the Prince of India

Incredible balance of flavours, good-sized portions and everything tasted fresh.

Food always spot on! Plus I’m a Coeliac and they have never made me ill. So great to have somewhere to eat that’s local and reliable.

Food is always fantastic with excellent friendly service.

Excellent quality as always! Best Indian in town!

Excellent food every single time! We eat here regularly and the food is always absolutely spot on. It's a family run business and everyone is really friendly and professional. Despite being busy all the time, the place always has a relaxed and comfortable atmosphere. Can also recommend their takeaways as food always comes out great each time. Decent prices too!

easy to order,very enjoyable food and no delivery charge.

The food was stunning as was the service. Many vegetarian options. Location is a bit hidden but there is ample parking which is a bonus

Vegetable Pathia was a bag of frozen veg in sauce

Long wait for food which we wouldn’t have minded but the food was cold and bland. Would not order again.

Very tasty and quality food, delivered hot. All special requests accommodated. Would highly recommend.

It was my first time ordering from here and i must say i am quite impressed with the food. It was really hot and delicious. On time as well. Morever i was happy with my portions. Wasnt expectin that much food. Will be ordering again

We pre ordered a takeaway for Christmas day. Fabulous day, delivered on time, food was fantastic 😍 madras, pathia, bunha sides

Been charged and food hasn’t even turned up…

Did not deliver a bottle of coke dinner was cold

fantastic we always use the other prince of India not anymore wow

Poor service and extreme waiting times. Was given a time estimate of 1 hour initially which was understandable. Then came the delays. It was initially delayed for half an hour, so we waited. After this, we had to call them, and they said it was ready and waiting for a driver. 15 minutes later Just Eat said it had been delivered when it had not. Another 25 minutes later, we were still waiting. They refused even a partial refund for the total of 2hrs + waiting time. Not even an apology.

Very disappointed, an hour late then delivered the wrong food. They did rectify the mistake very quickly but the food quality is nothing like what it use to be. We use to be regulars here, very disappointed

The food was cold, I had to re-heat it. I got sent the wrong rice too. The onion bajis was rough and over cooked. Not happy I spent £20 on that!

Said between 7-7.20 Turned up at 6.40

Went here for my sons birthday everyone really enjoyed it was lovely food great service will definitely use again for the restaurant or take away.

Our food arrived an hour and 45 minutes after we ordered it with an expected delivery time of 30 minutes. I would never order from here again

Very sad always get food from here, food didn't arrive called twice. Called and the rude man put the hone down. 2 hours late the food arrived spoiled evening.

food is good. person who picked up the phone sounded a tad blunt and delivery took 2 hours to arrive!! wanted to go to bed so badly

Last few times we’ve ordered the food has been late. By half an hour or close to half an hour. Food is always so nice and we support this business. This time rice was abit hard to normal but on a all there food is always so lovley.

Great all round, shame they forgot the Naan etc, but would recommend.

Food was lovely but delivery really late and had to contact twice

Lovely food, but was 15 mins after the delayed time

We ordered a keema naan and didn’t get it we got 2 plain naans instead 🤷‍♀️. Food was good though just not what we ordered

I called them up and they said would be here at 19:30 didn’t turn up until 19:40! They forgot the side salad bag and the side popadom sauce. Rice that coke with the chicken Bhuna was very VERY greasy. Wont be using again

Had a buffet, the food was really tasty and nice, recommended , not a lot of choices about 7 dishes which was negative side, I went Thursday evening , maybe they do more choices others days. Thank You

Hands down the best best curry in Folkestone 🤩 Had Naga and Tikka Masala, they go so well together, Bhaji was beautiful too ❤️ You have a place in our heart 😍🔥

Chicken very dry and not many pieces got given an extra rice which i didnt order and didnt get a pilau rice which i did order

Had to phone twice to chase when the food was overdue. Disappointed with the excuses that were obviously untrue. 2hours and 40mins from order to delivery. I won't be using this restaurant again.

We only had 1x mint sauce and 1x salad with 2x onion bhajee Also 2 red sauce but no mango. Apart from those disappointments the food was lovely

My order never came. I want a full refund fuming

Food was only lukewarm when it arrived . I had to call twice to ask where it was, and whilst talking to me, he started to serve someone who had obviously gone to the restaurant. I was also a paying customer. I might have been at home, but I was still a customer. It's just very rude, to be honest

Excellent food ! Definitely order again.

Delivery time was between 18:50-19:10, app said food was delivered but it wasn’t. Called the restaurant at 19:13 to check, said it was still out for delivery then eventually arrived at around 19:25 with no updates throughout.

Tonight was not the best from Prince of India… normally it’s top notch but there were 2 keema naans without any meat in it, small amount of chicken in the dishes and tasted quite bland… soft popadoms too… sadly not their best and not up to their normally high standard

Mango chutney lid off and contents all over our food popadoms stale and soft

They serve the tastiest food and the staff are very welcoming and warm. I think about the meal I had here several times a week... 🤤

4th time they forgot the paid for sauces we ordered and some how tried to blame me for it as I didn't remind them again! Won't ever order from them again.

First time using them, excellent first impression. Hot, on time, very tasty. Would use again.

Quick and efficient. Pleasant delivery person.

Absolutely excellent night at The Prince of India, food was perfect, delicious and clean.

Wonderful and really enjoyable.

Nice clean place, music a bit naff,needs Indian instrumental music, worth a visit

Food tasteless and not very hot.

Food not their usual excellent quality. Chicken was very dry. Bhuna was runny & bland. Rice was a bit greasy. This is not what we usually get from here

Amazing delicious, flavorsome food. We really enjoyed our dinner at The Prince Of India Restaurant.

Shame, the food is normally good here. This time it wasn't the case. The food was way too salty, way too oily, I mean, the food was dripping in oil. We had 3 different mains and each was exactly the same colour, taste and the contents was the same. It varied in spice but that was it. Really disappointing. Definitely not worth the money.

Called for a take away it came to £47...... Food arrived half of it wasn't there so I phoned up and the guy implied I was lying which obviously annoyed so i got angry and said id bring it all back then he started shouting down the phone, swearing.... Saying he's had the worst F**KING Monday and he didn't need THIS then hung up, I called back and I said £47 IS ALOT to me I want it to be right he said he would send whats missing and apologised half hour later our starters turned up..... No apology no compensation nothing..... I used to always order from here but I will never order again, terrible customer service mediocre food that costs loads don't waste your money

We had a takeaway from here.. it was disgusting. No flavour whatsoever, and there was much oil in all of the food that it went through all of the packaging onto the kitchen surface. Definitely wouldn't recommend unfortunately

Disgusting service, our rice was missed out of the order and then when we phoned up, the restaurant made us drive to collect it. We paid for delivery and ended up having to go and get our right order. The man on the phone was very rude.

I had the chicken shashleek which was recommended to me by Nayeem. It was delicious and I will be having it again. The staff were 10/10. The price was also very reasonable. Best Indian in Kent!

Onion bajee soggy. Vindaloo not that spicy. Garlic chilli chicken hardly any chillies. Both didn’t have much meat.

The lamb passanda was mainly sauce with 5 small pieces of lamb, and the vindaloo was as mild as the pasanda. The onion bahjis and paratha were fine.

Restaurant said it was ready at 18.05 but, infact, it wasn't ready for another 15 mins. Very poor customer service.

What to say about this delivery… driver very friendly and in future could we make sure he either comes topless or in a wet T-shirt.. cause damnnn he’s fine

The food was delicious, non greasy and hot. Our delivery man was very pleasant. Thanks Guys x

Food DIDN'T ARRIVE and no answer on the phone. NOT HAPPY

Tasty food, well cooked and delicious

So satisfying great as always - seriously wasting money elsewhere - harbour especially 🙄

Been trying to find a decent Indian take away in the Hythe area,without success. Ventured further afield. This place was an eyesore from the outside, but down the stairs and into the restaurant things got a lot better. Against expectations, we found the food to be very good and well worth the trek out of our intimidate area Having had a good takeaway, we'll be back for a sit down dinner next time.

Love this place, food is always great, and hot, cheesecake was frozen still in the middle but actually is was still so nice.

Amazing food as always. Thank you! 😊

We are absolutely livid. This restaurant has lost loyal customers of 10+ years due to sheer rudeness of which has now happened multiple times. We ordered a meal a week ago and had to phone because a voucher they were advertising was not working. The guy on the phone was very rude but we left it be because we thought he might be having a bad day. We tried ordering again tonight, again having to talk on the phone because the delivery slots were not showing up on the website. Instead of understanding, apologizing and trying to sort the problem, we got nothing but rudeness and being made to feel like an inconvenience. It doesn't matter how good the food is, if that's how you're made to feel. The customer service is absolutely disgraceful and it ruins the rest of the night.

Absolutely delicious and delivered lovely and hot

Missing items second time this has happened

Sadly food arrived very, very cold. Everything needed reheating. Such a shame as the most beautiful food