The Place to Eat in St Edmundsbury

As always the staff were helpful and polite. However, we were not happy about the air conditioning being put on in October and as we were sitting almost directly underneath an air vent, it became very uncomfortable and chilly sitting there. This spoilt the experience somewhat. I ordered the salmon muffin for lunch which was on a 'toasted' muffin. Sadly, the muffin was rather soft and didn't taste toasted at all. Otherwise an agreeable place to eat.

Visited with my sister - ordered some tea after a small wait - 1 lady rushing around putting people at tables !! We asked her if we could order some cake to go with the tea and she said it wasn’t her job and someone would be over - by the time someone came over the tea was gone and we had waited long enough !! Find some staff and treat customers better - really is not that difficult !!! Much nicer places to go in BSE!!!

We called in for a tea and bacon bap. The bread wasn’t fresh (at least a day old and the bap hadn’t been buttered leaving it tasting dry. We asked for extra ketchup sachets as we like our tomato sauce with bacon. The single sachet provided hardly covered a small area of the bacon so we asked for more. These were brought to us but we were told we’d be charged for them. I cannot think of another establishment who has ever charged us extra for sauces and quite honestly it left us feeling annoyed and let down by this restaurant. Lots needed here to improve things. It wasn’t the extra 50p witch made the difference (see photo of bill), it was the way it was done.

I was very disappointed with my afternoon tea on my birthday, very poor four quarters of sandwich, no selection , a small scone with just cream, I requested jam which was provided. Three small squares of cake each which were lovely. The worst part of the tea were the surly staff, basically we were treated very poorly especially by one woman who reluctantly pointed us in the direction of our table. We even had to ask for a teaspoon so that we could remove the teabags from our cups. We were never asked if everything was ok. Very poor quality and even worse service

We waited 25 minutes to be served. They served the people that came in at the same time as us and served the tables nearby us.

Small bowls of soup, slices of cake were not large by any means. I had a slice of cheesecake and was charged £6 for a small slice. My husband complained. About his Victoria songe as it was stale! My son’s jacket potato with chilli beef, very small portion of chilli… very disappointing. The prices have gone up and the portion size has gone way down. Won’t be eating here again.

It was a very nice place and I highly recommend! However the carrot cake was very dry and had very little icing which I found disappointing

Went for lunch with a friend. Used to visit a lot but a few years ago the prices started to creep up and felt other places offered better coffee and more imaginative food options at more reasonable prices. After my recent visit, this opinion hasn’t changed. The menu is very expensive now. £10 for a prawn sandwich. I opted for scrambled egg and smoked salmon muffin. Again £10. More expensive than other venues we visit for breakfast in nicer surroundings. I’m not sure how the eggs were cooked but the whites and yolk were quite separate, almost like mashed boiled egg, rather than a creamy scramble. Smoke salmon did have a nice flavour. It came with a few lettuce leaves and seeds as garnish. Frankly a bit of a waste as no flavour or nutritional value. Coffee latte didn’t have a lot of flavour. As Bury St Edmunds has so many good eating options I’m afraid I won’t be going back anytime soon.

On the very few occasions I have visited this coffee shop, I have been shocked and horrified at the cost of a coffee. Served in a tiny cup and over £3.00 is ridiculous !! I expect a MUG of coffee for this price ! Staff not always friendly, with some clearly acting like they would rather be elsewhere. Shame because it’s nice and clean but sadly lacking finesse and atmosphere.

Excellent menu, good prices, staff are friendly and courteous, really enjoy calling in for lunch or a mid afternoon cake

Called in on a Saturday morning just as they opened. Seated by the window. Great friendly service and surroundings. We had two sausage with mushrooms in the roll, these were delicious and tasty. The roll was very nice crisp outside but nice and soft inside. The teas were nice with a good selection, we had a breakfast and Assam tea. My only fault would be the poor quality tomato ketchup in those horrible sachets. The cake looked great too.

We have visited this cafe several times and have always found it to be acceptable but on the expensive side. Recently, we called in for lunch, (the cafe was like a sauna and apparently the heating could not be turned off ?) and had to wait 8 minutes to be acknowledged even though the place was nearly empty.. I had a sandwich which was accompanied by a few crisps and what was supposed to be a salad garnish (a few small leaves covered in a dressing and looked like something the cat had brought up) My partner had a jacket potato, which was awful and had never seen the inside of a conventional oven (microwaved !) the drinks were lukewarm at best. We do not make a fuss, but vote with our feet and will not return to be ignored and ripped off again I expect the response to be feeble and denying everything, but my reviews here are always honest, (feel free to read them) sorry if that offends.

Stopped here today for a latte and cake. I had an apricot crumble which was delicious and my partner had a chocolate brownie. Lovely latte Could do with bathroom facilities near to the restaurant rather than on the next floor…

We were walking around Glasswells and decided to pop into the 'cafe' for a quick cup of tea and something to eat. After deciding not to order any sandwiches given their very high price we ordered two pots of tea and toasted tea cakes. The tea came in ONE not particularly large teapot and basically only gave us one and half cups of tea in what were also quite small cups. We were then charged £4.80 for the privilege (not including the tea cakes). I'm sorry but that was ridiculous. We did query if we had been given the correct size teapot when we paid but was just told "oh well that is what we usually give"! Obviously reading the comments below some people love the food there and must be quite happy to pay those prices but given that it is nothing more than a furniture store cafe I would expect the prices to be much more reasonable - and more generous to boot.

Amazing, never fails to impress. The quiches are delicious, served hot simply with new potatoes & a style of salads. A simple timeless dish & great value for money

We decided to try The Place to Eat on the recommendation of a family member and were not disappointed. We arrived at what seemed to be their busiest time so waited to be sat (not a problem) we were asked to scan the NHS QR code or if we were not able to do so we could fill out a section on the menu. As we were being sat the one way system that was in place was explained to us, that they do table service so another member of staff would be across to take our order. We didn't wait too long and our order was taken, drinks came promptly and the food followed a little while later I had chosen the cheese and bacon quiche which was amazing and my partner had a tuna mayo jacket potato. We couldn't fit in a desert so opted to take two slices of cake away with us. The staff, although were obviously extremely busy, were lovely, friendly and polite.

My husband and I decided after looking around at furniture to visit the cafe for something to eat and drink. After waiting to be seated, the waitress said she’ll be back to take our order. We waited and waited, still no waitress. Another couple arrived after us, was shown to their table and were served after a short while. We were amazed at the lack of service considering it was after 3pm in the afternoon and the cafe wasn’t busy. We were still not served or acknowledged by any of the waiting staff, so we decided to leave. We will not be returning or maybe if we’ve got a spare 24 hours we might consider it, but we won’t hold out much hope of being served…….

Went to the restaurant for breakfast, was going to have an English breakfast, was told because of covid they wasn't doing them! So I could have a bacon bap with mushrooms, a sausage bap with mushrooms, scrambled egg, a toasted sandwich, jacket potato with beans. So it puzzles me that I can't have bacon ,sausage, scrambled egg, beans and toast on a plate without a bap?? Can someone please explain the logic behind this?

Sadly disappointed with the food. The cauliflower and chicken curry had no curry flavour whatsoever just runny tomato juice. Fortunately the staff are still very good but the food is awful and expensive for portion size and of course low quality from the kitchen.

This was our first visit to this cafe after looking around the store for some living room furniture. The reception we got from the lady in the cafe was a little brusque and quite dictatorial considering we were the only two people waiting to be seated. We ordered a large white Americano coffee and a cheese scone each. The scone was delicious but the coffee was quite pricey with an extra 10p for the milk!!!!!

We often ate at The Place to Eat pre Covid 19, both in Bury and Ipswich, sometimes a full lunch, other times just a scone and coffee. It was always enjoyable and we were looking forward to a long awaited return visit yesterday following the...

I like to go back to places where I feel welcome and have value for money. This place is certainly up there for me. Food is always nice, service with a smile and a friendly feel to a place. Gets very busy over lunch and...

I have returned here on numerous occasions now and it has always been excellent. The food is well priced, service very good and a really clean restaurant. Thankyou Glasswells!!

Been a few times now and always top notch. Staff excellent and food a delight. I dont think they get the recognition they deserve. Thank you and keep up they good work.

First time eating here, with a group of friends. Really nice looking menu with plenty of options (including vegan options which was nice). However this was let down heavily by the attitude of the staff. There was plenty of staff available but we were never...

This was not our choice. Our friends wanted to meet here for lunch. I've seen that Glasswell's has received some reasonable reviews and I frankly don't understand how they managed to get anything more than even a two star rating. We arrived and had to...

At Glasswells afternnon tea is £10.20 a head. Half the price of Marlows and a much better tea! lunch too is reasonably priced with delicious pates and soups and a nice fish crepe if you fancy that!

I was given a voucher for full afternoon tea as a present so I took a friend for a special treat or so I thought ! but it was sadly disappointing firstly we had to ask for one cup to be changed as it was...

Nice cafe within he department store and very busy . Nice toasties and sandwiches or jacket potatoes , cake , tea and coffee but definitely a cafe not restaurant . I tried a seafood pancake with far to great an expectation . The sauce was...

7 of us arranged to have lunch last week at Glasswells in Bury St Edmunds. Sadly you are not allowed to book so one of us arrived early to grab 2 tables and put a handbag on that chair...coat on another...cardigan on another chair...you get...

Visiting the shop for a home purchase or just popping in for something to eat Glasswells "Place to Eat" offers a wide range of choices, tasty meals, and good vslue in light, airy and friendly, welcoming restaurant. Good service, good food and good value. And...

Had lunch today as was shopping in the furniture department. Had a lovely whole meal cheese and pickle sand which which was as full as could be with lovely strong cheddar and tangy pickle, accompanied with a pot of hot English breakfast tea I am...

Food,Service, Price excellent. Nothing better than sitting down in nice place and someone taking your order for breakfast. Just sit and relax, they do the hard work !

Went to the restaurant whilst looking for a new bed. It had a great choice, lovely cakes and great service from the manager. He was very attentive and helpful. The coffee was spot on and just what we both needed. One thing to note that...

Had a lovely afternoon browsing in Glasswells! Wow! What lovely furniture and household necessities for home and garden and at very reasonable prices. We finished up the afternoon with a glass of prosecco and something to eat in the restaurant. Again a very high standard...

Tip top place to have just a cuppa and a scones, but there full English breakfast is one of the best around. The place is spotlessly clean and the staff are are very friendly.Great place.

Glasswells offer a number of gluten free cakes which is brilliant! I had the cherry and coconut slice with a cup of earl grey tea!

I just did a quick visit late morning with friends for a coffee and a bite. I knew it was the right place for today. Glasswell is a beautiful shop and you would expect the coffee shop to be equally good. It is, but not the staff who looked after us. Not only she was grumpy, ok it was Monday morning and I agree, i don't know why but this is the worse possible day of the week. If something goes really wrong it can only be on a Monday. However, when you take a job which is all about customers' service you can't be that grumpy. Not only she was impatient with us, although it didn't take us that long to decide what we were having, but she got my order wrong. I had asked for a luxury hot chocolate, you know those which are coming with fluffy whipped cream and marshmallows. It only came with hot chocolate. As she realised it she picked it up quite abruptly and muttered something as such that the top was missing. But when she brought it back, as they had filled up too much the cup with liquid, tube extra top was actually far too much so half of the hot chocolate, not so hot anymore, was running along the cup into the saucer. As I couldn't drink it like that i had to use the spoon, which made it even worse. I wasn't impressed. It was quite obvious that wasn't right asked shouldn't have been served in the same cup but in a bigger mug.

We visited as a couple. We both ordered tea and a coronation jacket potato with salad. Food and drink were served quickly. Potato was cooked to perfection. We also both had a fruit scone which was lovely. All the staff are very friendly too. We will be back.

I was collecting from Glasswells so decided to have a cuppa and a snack. Lovely cakes. Grandson had Millionaire's Shortbread and absolutely loved it.

Popped for a look at their settees and stopped for coffee, well don't bother, absolutely not worth the relatively high cost, tasteless hot water. Something needs to done about this as it lets them down. The meals are superb.

Tuna cheese melt toasted sandwich was lovely. Lot's of filling and very filling. The side salad had a very tasty dressing.

Visited on previous occasions and not been disappointed with quality of food. Often very busy which can sometimes lead to longer than anticipated delays in service. But overall staff are very good and helpful.

This proves to be a rather busy little cafe which says one thing to me, it’s good. My wife and I quite often drive up to Bury St Edmunds and nip in for afternoon tea, a multi layer of scones, sandwiches, cake and flap jacks with either tea or coffee hits the spot every time !

Unfortunately went to glasswells today for a bite to eat but as we waited and waited we must have sat there 15 minutes before we decided to leave. There wasn't even a courtesy nod to acknowledge our existence. It appears that if you sat near the service doors you get service. Avoid the back windows even if you came before those lucky ones! Never again

Today we noticed a considerable decline in everything about the cafe st Glasswells in Bury St Edmunds. Service was slow, coffee just about warm, 20p charge if you wanted milk, Cappuccino didn’t taste of coffee, no biscuit with the coffee (we used to be given a long white chocolate biscuit) but nothing today. All in all it was well below their usual standards. Pull your socks up Glasswells and no excuses just because it was the Christmas period!

Very good service and excellent food all appears to be cooked on site, highly recommended for enjoyable food.

Good service by friendly waitresses. Would like to see more vegetarian choices, but what I did choose was nicely cooked and tasty.

Visited again today had drinks and cakes,which were excellent as was the service,didn’t have to wait very long for the food and drinks to arrive. Well worth a visit.

Always look forward to popping into Glasswells when looking for something for the home - then for a coffee and cake. Always nice and clan and appertaining.

Don't know what's happened to this lovely little cafe, but it's gone downhill big time! Have enjoyed lunch here, for several years but the last few visits have been a real disappointment. This most recent visit will definitely be our last, a complete joke.

I have been several times before as a solo diner and always felt I had been given good service. Today however the service was very poor. I was ushered in to take a seat which I did at a table positioned at the back of the restaurant at a table for two as I was a solo diner. The restaurant was not busy so I thought I would be served fairly quickly but I waited 20 minutes before being asked for my order and whilst others who came after me were served before me. There were about six waitresses on and I find it hard to understand why I was ignored. When I finally gave my order I complained about the wait and that others were being served before me and then I got served a very dry scone which i think was deliberately given to me as I had complained.

My partner and I had rather a hectic shopping day so we decided to go and have a coffee break at glasswells bury st edmunds.

Lovely restaurant and very good menu choice in Glasswells , my wife and I travel nearly every week from THETFORD just for the wonderful food on offer, the dining area is spacious and always looks spotlessly clean, staff are always helpful and courteous. Well worth a visit even if you are not looking for furniture.

Waitress pointed at table available didn’t show us too table

We used to live further up the road & regularly popped in for a drink & their delicious scones, the savoury cheese are delightful but if you have a need for something sweeter the butter, jam & cream really hit the spot. This time we were re-introduced to the refurbished cafe with an afternoon tea for two voucher. What a delight, we arrived just after lunch, the menu was still on the board, looked very inviting. Our tea for two was excellent, my open prawn sandwich was a meal in a moment, lovely crisp salad made the dish. My wifes egg & cress sandwich was bursting at the seams with filling. A nice selection of cakes to follow, all lovely, some of which were taken home.

This cafe is situated on the exterior of a large family run department store. It has outside seating as well as inside, it is very popular with shoppers as well as ladies wot lunch! Food is very good and has a home made feel. It is also licenced and is a good refuge for males to sit and wait!

Pleasant little cafe. Was shown to table, which needed a wipe down, though it was done within 30 seconds of sitting down. Order was taken promptly and drinks arrived soon after. However the food took at least half an hour to arrive. People who sat down after us, had their food served before us. Which was the only downside as we were only waiting for a bacon bap. On the whole it was very good.

My daughter was taking me out to lunch we decided on Glasswells looked a little busy we got seated immediately got taken to a corner table in middle section studied the menu made our choice waited and waited some more 25 minutes had passed saw one elderly lady going round with a ipad no one else taking orders my daughter spoke to a waitress she said she would sort it 10 minutes later still nothing my daughter got up again as two tables that came in after us were having their orders taken to be told oh yes I think you are next on my list just wait a few minutes by this time it was 45 minutes my daughter said I don't think so this place is a joke we will go somewhere else no one apologised or were bothered so we won't bother ever going back

Where has the biscuit gone that is normally served with coffee? This was a delightful addition to the coffee and one I looked forward to when having a coffee at Glasswells. If people are not eating them and you have stopped them to avoid wastage then ask the customer if they would like one of the biscuits then you will be sure hat it is eaten.

Called in when the football was on and had plenty of choice for seating :),

We dont get to Bury very often but when we do its always a pleasure to visit Glasswells.

The Place to Eat inside Glasswells World of Furniture is always a delight whether dropping in for coffee, lunch or afternoon tea. It offers table service and the food is always tasty and well presented in delightful surroundings and offers al fresco dining on pleasant summer days. It can get busy as it is a popular destination for those “in the know”. If you have time, it is also pleasant to while away time strolling around the store looking at the well set out furniture displays.

We really enjoy eating here, they have a good selection of food and are friendly and welcoming. They have wonderful cakes.

As it was a lovely day were able to sit outside for our lunch. All freshly prepared, very tasty and at reasonable prices. Have been before and will certainly visit again.

Glasswells is really worth a visit! What a beautiful shop so many lovely things for the home, be it furnishings, linens, crockery, lighting etc., etc., unusual things too, lots of food for thought! While we're talking about food after you've browsed around this splendid shop treat yourself to something nice to eat in the Cafe! Brunch, lunch or afternoon tea there are lots of choices! The staff are really friendly and helpful and the cafe is baby friendly so you can take your little one too. Looking forward to our next visit!

Stopped on the spur of the moment for a breakfast. Nothing special but well cooked and pleasant enough. Coffee is a little pricey for the size of the cup. Have often stopped here later in the day as lunch/ afternoon tea is lovely. I suppose it’s not really the sort of place people normally go to for breakfast. Always clean and tidy,and staff attentive.

I regularly eat here at lunchtime with friends, I really cannot believe some of the negative reviews, but I do think some people are not happy unless they have something to complain about! The food is of high quality, varied and always very tasty. The cakes and scones are always fresh. The staff are welcoming and friendly and always readily available to answer any questions.

Had a good time with my friend who lives in Bury,so we visited Glasswells for lunch, a good selection of food on the menu, staff are friendly

On a recent visit to Glasswells, we decided to have a coffee and a snack. When we found the restaurant we could not believe our eyes, that a smart restaurant like this could be in a furniture store. The layout, the lightness of the place, the decor and the cleanliness could show a lot of so called five star restaurants how to run an excellent place. The staff were first class, not pushy, but were watching to see when you were ready to be served, a good sign of professional staff. As I said we were only stopping for a coffee and a snack, which was very satisfying and good value for the money. Would certainly visit again when in the area.

Called in on saturday(20th) and though we had to queue,wow what service we received.as soon as we were greeted at the door.Fantastic customer service and great food and drinks.Well done to the manager and your team, will definitely call in again soon

Shopping in Glasswells is always enjoyable & The Place To Eat is an added bonus - such a good idea. Suzie.

Rather disappointing considering the closure for refurb . The last 2 times we have been here the only veggie options were soup and cake which is rather boring . Just feel they are missing a trick with lack of hot food choice on menu and cakes just typical supermarket quality . Even tea rooms and garden centres have home made cakes these days , should of upgraded the food with along with the refurb . Staff are always pleasant and friendly though . Tea and coffee always good but as others have mentioned service can be extremely slow .

Had a fantastic butternut squash and pumpkin curry at Glasswells yesterday! It came with mango chutney rice and a small Nan bread! Would recommend to anyone!

Nothing here for vegans i'm afraid, and please be careful here if you or your youngsters are lactose intolerant, or have allergies, as not even the sides of baked beans, or an undressed side salad are vegan.

Ordered a selection of cakes to celebrate 4 birthdays . The plater arrived . No thought no presentation . They looked like they had been chucked on the plate . Our poor gluten free girlie had a side plate with one piece of cake cut into three bite size bits and that was it . Service really slow . Tried to express our grievances but no one interested . Not even a free coffee . ( meanies ) . The cakes were not cheap either ( nearly £50.00 ) . We have decided to vote with our feet . Would not recommend. Really gone down hill .

Popped into the restaurant after buying some kitchen items in the sale. I ordered the Bacon, Brie & Cranberry Toastie and my partner had the Chilli Jacket. We were both pleasantly suprised at the portion size of the jacket & side salad. Good value for money.

Called here for a cup of tea before choosing some furniture. Although late afternoon, the scones were beautifully fresh. Great staff and friendly atmosphere.

Desde aperitivos ligeros hasta comidas abundantes el menú tiene algo para todo el mundo. La calidad de la comida es excelente y las tortas son simplemente deliciosa. Sé porque he probado todos! El personal es amable y normalmente rápido para tomar tu orden.

Un sorprendente en la tienda del restaurante. Buena selección de comida, todo casero. Excelente calidad con ingredientes frescos.

The most wonderful afternoon tea served to 20 family carers today. Delicious sandwiches of every description, scones, lashes of cream and strawberry jam, gorgeous cakes and doggy bags to take home! Wonderful and Sue and her staff topped the bill!

Stopped by here for a quick bite to eat and was very pleasantly surprised. The food was really tasty (I had the Suffolk Ham Jacket Potato). The restaurant is in a nice spot and is very bright and airy.

The restaurant is situated in a very nice privately owned furniture store. The food in the restaurant is made fresh by their chef which includes scones, nourishing soups, most meals served with side salad such as pate, jacket potatoes with tasty fillings. Hot meals, tempting desserts, etc. Satisfying, quality food. An interesting store to browse round afterwards. Very friendly staff. I meet there with friends regularly for coffee in the morning or for lunch. Afternoon teas available too.

First time here at suggestion of a friend. Restaurant is nice and bright and airy and you select your own table and then your order is taken digitally by staff at your table. Nice selection of food from sandwiches and panini to jacket potatoes vegetarian lasagne and quiche. Despite being busy food arrived quickly and was hot and tasty. Couldnt complain at all and great for something quick and tasty whilst shopping.

I go to this restaurant on a regular basis. The staff are welcoming and friendly and the jacket potatoes are a good size oven baked with plenty of filling and a side salad. Free newspapers to peruse and a selection of cakes if you still have some space.

A nice cafe to pop into when shopping in Glasswells or indeed simply to meet friends in. Nice cakes, sandwiches, jacket potatoes etc and lots of staff so you're not left hanging around when you want to get on with things.A good find and warmly recommended

Great place to go with friends and family.Nice to go for a relaxed coffee / tea and choose from a wide range of trestle made cakes or sandwiches.At lunch time they do a range of freshly made hot meals and afternoon teas .My first place to go out with friends for coffee or lunch as food is gorgeous and all freshly made..

Definitely the place to go. Very good food and drinks always excellent staff always happy too help nice atmosphere

Good little cafe hidden away but a stones through from the hypermarket around the corner. And to my surprise the best scones for a country mile - which is about as far as I had to walk to burn off those calories! Nice pot of tea and a clean table to work on. Service good.

Good service but prices are getting a bit high for what you get.! Pot of tea for 2 = £4.40 and you only just about get a cup each..? Things are definitely changing and not for the better.!!!

I came here with my 2 year old and my mum on a rainy afternoon. We each had a cake a drink. One coffee, one Tea and one kids hot chocolate.The cakes of which I can't remember what we had, were of a very generous size and really good. The drinks were superb for a cafe bolted on to a store,in fact debenhams and m&s could do with visiting and taking hints.The hot chocolate was flipping amazingly good, the best I've had to finish for my son.Nice clean resteraunt and we'll priced. The only reason for 4 stars and not 5 which it should have been was the member of staff who took payment was very rude. She was older than the young staff who served us who were very nice a polite. No thanks for your custom, no smile, just took money with no eye contact or please, literally just said "bye then" and turned her back to get on with her conversation. The rest of the staff I couldn't fault, and that extends to those on the shop floor too.Shame as I want to give it 5 stars.

Always good to drop in here for coffee and a snack. Very welcoming staff well organised. Its usually busy and sometimes you may have to wait to be seated but this is done as quickly as they can. Food good coffee also!

Just popped in with a friend for a drink had a lovely hot chocolate, friendly staff and nice newly refurbished surroundings. Sat in new conservatory area and it was very warm, could do with some blinds.Would go again

Just had a lovely leisurely lunch break and chat over a hot chocolate volcano. The renovations are fab with very comfortable seats and friendly staff. Super quick service. The only suggestion would be for blinds to be installed in the new conservatory due to the sun nearly blinding us.

Pleasantly surprised at how lovely the place looks now that it's been done up, I have been here before but a while ago, so suggested to my mum we have lunch here. We got a great seat near the window, nice and light with comfortable chairs, we were starving, so chose what we wanted straight away. I had looked round to get the attention of the waitress but saw them all in conversation near the desk, I decided to head up and quickly place my order, one of the girls said she will come right over to the table so I had to walk back and wait for her to join so she could then take our order... (we may have been a little impatient as we were so hungry) but within a few minutes our food had arrived! Only a toasted tuna melt, but tasted great! And the cappuccino went down a treat too! The bill came to about £14 for 2 toasties and 2 regular cappuccinos. I would recommend a lovely lunch here!

not happy.Visited again because my mother wanted to attend this monstrosity of a cafe. She has coeliac disease and specifically informed the waitress of her illness and that she NEEDED everything to be avoided from gluten. So the coffee arrives, and what is that on the side a gluten biscuit, we avoided that and she continued. she had ordered a GLUTEN FREE chilli Jacket Potato. Straight after eating she has been feeling sick and now we're home she knows why. Care was not taken and now I will be looking after my mother while her body tries to digest the enzyme which her body cannot physically do. DO NOT GO HERE IF YOU HAVE WHEAT, GLUTEN OR CELIAC ILLNESSES. Second time I have visited and I am not happy.

3 of us Queued for lunch and eventually got in at 13:50. Order taken after 5 minutes and food arrived at 14:30. Two jacket potatoes and a very average chicken breast with overcooked vegetables. We were served a warm bottle of house rose. Two separate couples sat at the table next to us and both left as never got served. Need more staff.........

We had an afternoon tea here recently and have to say it was one of the best we have had. The sandwiches were so fresh and the cakes absolutely delicious. The scones were stunning. An afternoon tea that could grace any top notch restaurant.Will certainly call in again next time we visit

After a long walk from the town centre to glasswells especially to try the place to eat, myself and my partner were greeted by a variety of older generations who looked concerned as to why we were here. I believe this uncomfortable feeling is because we are 18 year olds who are both tattooed and pierced, not the usual short haired, summer dressed old biddies who tend to enjoy the food which is offered. After a long wait in a queue, we were met by a lovely lady who showed us to our seat. Service was quick, however when our milkshakes arrived the milk was in fact warm and room temperature with what I can only describe as cheap neapolitan vanilla icecream which looked very unappetising within my chocolate milkshake, however we refused to complain as we were too hungry to argue. Our food arrived quite quickly, however I noticed within my first bite of my prawn sandwich a dark hair which resembled an eyelash hiding between the salad and the prawns. Again, I was too hungry to say anything and therefore ate around it. We are currently sitting within the place to eat wandering how one orders apple crumble when no staff are around and when you queue up for the till the older generation are cautious of your every move. Hint* do not move quickly in dark clothing* All in all, the food is a bit expensive for when they are offering, however due to the location of the business it is understandable and therefore they can do this sort of inhuman act to society. The waitress with the ipad seems unhappy that I have finally got to order my apple crumble and custard, however, one does not chose to work in such an esblishment when one is in need.Have a joyful afternoon as the weather is permitting :)

Good food and not too expensive. Service is good and we didn't have to wait long for food. Two minor negative points: toilets are about a 2 minute walk away (doesn't sound long but trust me, it is when you have a young child desperate for the loo!!!) and they have no dairy free cakes!!!