The Moreton Hall Ember Inn in St Edmundsbury

Lovely pub - Make sure you enter your number plate on the tablet when using the parking.

very warm cosy place with real fires! Also good selection of beers with some not so usual

Great service, great staff really helpful, clean and tidy place, food was good and arrived in good time, great place for a family meal

Had great fun at the quiz night. Good food, great atmosphere and all the staff were brilliant. A special thank you to the wonderful waitress, Rebecca, who helped find my wife's contact lens after she dropped it!

Popped in to try it out, food was good, atmosphere was lovely, they lit the fire while we were there,made it feel quite cosy, would definitely go back for a meal with family

Fantastic staff always helpful And Quick

Great experience, friendly staff, great food

Exceptional service from Sylvie in relaxed surroundings

Great food, great staff and good prices. Would defiantly recommend.

The food was excellent, I went for rump steak, and added another for £4.5, superb value. Had it cooked blue and I wasn't disappointed. Both me and my wife requested no chilli sauce. This was confirmed by the waitress. And our request was carried out. My wife ate bass.. Got to mention starters, treat yourself to the battered prawns and chicken bites. Only complaint was that not enough!! Beer and prosecco. We're reasonably priced. Clean restaurant, and friendly staff. Nothing was too much trouble. Obviously we'll trained by management. Would I recommend. Yes. We are booked in again for x ma's eve!!

My friend and I often come here for some food, it’s a nice atmosphere and food is always nice. They have changed the menu, I had calamari (which was previously delicious) served with a Chinese seasoning, it was so heavily coated in this that it was inedible, incredibly salty (you can see how really seasoned this is in the photo), served with chilli sauce, miss the garlic aloe. My friend had the surf and turf which was okay, steak was cooked perfectly, chips again different, super crispy nothing inside. Then sat for an hour with empty plates on the table, two separate servers had been over to replace drinks and neither cleared the table. When we left, the plates were still there. A little disappointed to say the least. Its a pub we have always relied on as we know what to expect but I think it’s time to look elsewhere…

Great venue, in a lovely community location, very busy for a mid-week visit which I see as a good thing especially as service was quick but not too quick and food was spot on. Blonde Maddie (this was how she said her name was 😆) gets special recognition as she was who was serving the food and always with a smile even though it must of been a challenging evening service for her, well done and keep up the good work 😁👍🏻

Went for a meal two days on the trot while staying in Bury. We enjoyed the meal so much that we had the same meal both times.

Decent lunch options, solid boozer. Odd part of town.

Good service. Looked after my wife with her allergy requirements. Nice food.

lovely place, can’t recommend it enough!

fav place, staff are the best !

Food was cooked to perfection the staff was really nice couldn’t ask for anything more from them would definitely come here again

Hi I have been a few times and would say was 4stars.how ever today.myself and two friends had roasts you had run out of loin of pork so they had belly of pork.i had the siloin roast.tough small portions I did not enjoy it oh I think I got the farthest piece.succh a waste if money

Food came out had mixed grill steak well done steak was really red in parts, I had lasagne came out was cold. Sent back. This was sorted out , but then our desserts didn't come out, we had to ask , looks like was forgotten. Not impressed. Been couple of times always been good. Won't be back.

Wonderful, food fresh and and hot will definitely go again.

Everything we had was spot on. We go regularly.

Mains were good, nice size, well cooked. Disappointed with size of baked beans as extra side and also desserts. All food available which was good.

The food and service here is as bad as it gets for pub grub. Child portions at adult prices. Wrong order with dreadful table service. waited for cutlery while food went cold. Boy this place is bad. Nice location and building mind you.

Disappointed just about sums it up. We ordered the nachos to start, chips were stale and the serious lack of cheese sauce led me to believe they must have found the bottom of the packet when making these. Ordered the sirloin steak for my main and eventually gave up with fighting the sinew with a butter knife. The peas were not cooked long enough, my other half called them "little cannon balls" a shame really as we live so close, I was hoping for something a little better than what we ended up with.

Very lovely venue & great food, friendly staff, good parking facilities. Definitely recommend it

Great local pub/restaurant. Food is good value and served by a friendly team

Lovely looking place from the outside, but when you get in a bit like the doctors tardis. A massive garden is a seated area. Food ordered, very quick service. The food was cooked to perfection. Well done, chef. Lovely water feature in the garden, the sound of water is so soothing. Will definitely be visiting again. Well done, everyone... And thank you.

Nice ambiance, good food and drink choices and friendly staff.

Food is very well made, I had ultimate burger and it lives up to its name, the burger comes with fries and gravy which is a nice combination. We took our whippet and sat outside next the lake, which has a fountain and ducks splashing around with the fish. Nice relaxed environment, there is a section inside you can take your dog if the weather turns bad. We don't smoke but there is smokers area outside too. So good I went twice in one week

The food was delicious and the option to dine inside or outside was really nice. It will definitely become my and my family's go to place for a nice evening outside. 100% recommend.

It is a nice place and we had a lovely evening with friends, however kids food was dissapointing. We ordered kids burgers which were dry and buns became hard very quickly. My kids are not fussy eaters, they eat everything, but this time they did not want. Even their dad! Waste of money.

As seen on TV! Love this pub. Thats why I'm a top fan!

Not visited previously. Not sure if our experience was fully reflective of the usual standard of food and service. Although we were advised we would be waiting for food, our wait between courses well exceeded the timeframe. The food was ok. Maybe it was an overly busy night.

Went there Thursday for steak night my rump steak was cooked perfect amazing service lovely atmosphere amazing views overlooking the pond the manager Lewis couldn’t do enough for us definitely will be back

Took my mum here for lunch we both had haddock and chips absolutely lovely sat outside as the weather was good so relaxing

The atmosphere was incredible on the back patio.The staff is extremely kind and accommodating! Han was such a charm and really made the evening special

The place was comfortable and suitable for friends when they want to chat rather than being assaulted with loud music. The food was acceptable but not exceptional. The service was average and again acceptable. The atmosphere was fine.

Lovely food, beautiful location!

Manager was chewing gum whilst taking our order, food came out quite quickly but order was wrong, we order three steak meals so shouldn’t have been difficult. One meal was noticeably smaller than the others and had arrived cold. Staff didn’t seem to want to be there.

Amazing food and service definitely gonna come back

Great place, staff friendly and service was quick

lovely pub , Lewis is great manager.

Outstanding service and the food was amazing with speedy service definitely recommend the vist

Best beer garden in area. Very friendly service. Good value for money.

We went there yesterday to sit in the garden and have something to eat and enjoy the weather ,the staff were really nice and helpfull..,first we been given reduced menu!!got few main courses and deserts in it ,and the tables outside were really dirty so sadly we had to leave..to be honest i know this pub for more then 15 years ,such a nice location but only if you want to drink something

A bit late in getting round to my review! Visited the pub in the late July during the little heatwave we were blessed with! This gave the perfect opportunity to eat in the Moreton Hall’s lovely beer garden! Really enjoyed the serenity of sitting by the pond in the sunshine with my family. I had the slow cooked rib of beef and it was delicious! Even treated myself to a cocktail! Have been here a few times and never a complaint to be had. Thanks Lewis & the Moreton hall team!

I met a friend for what would have been lunch, however chose not to eat and leave after one drink to appalling service and state of the premises. I arrived first and ordered two soft drinks while I waited in the garden my friend to arrive. Due to health reasons I have to carry a snack and on this occasion before ordering I had to have a sugary snack. Within minutes a male member of staff came out and very rudely asked me if i was buying food or not because own food is not allowed. Then a blonde haired middle aged woman who likes she worked in the kitchen came and stood at the doorway staring at me. This occurred at least twice more by other staff and was completely humiliating and degrading showing no consideration for my needs at all. We chose not to have lunch, finished our drinks and left. Two mums then arrived sat and on a table outside too us and were feeding their toddlers snacks from their lunch box. Not once did anyone question them. Further to this the state of the tables was shocking- many with dirty glasses and covered in bird faeces (see pictures). The toilets were absolutely vile with the sanitary bins overflowing, and used sanitary products left on the side, no lock on one of the doors either. The sinks were so grimy and fresh lick of paint needed (see pictures). It genuinely felt cleaner not to wash my hands in there! On the outside it looks like it could be a nice place but sadly the customer care and cleaning standards massively lets it down. Will not be returning.

We used the Ember Inn to host the lunch for a christening party and the food was delicious, service was great and the outside space was lovely. Would highly recommend!

Kit served me on the bar she was very polite and very cheery wonderful edition to the team

Excellent service from Hanif! Great food! Wonderful experience! Thank you for making us feel special!

I met my sister and nephew for lunch during the week and it was still surprisingly busy so it must be very popular! We had a lovely time and sat in the large beer garden, the drinks and food were amazing and I would highly recommend this lovely pub.

This pub has a lovely garden and staff are very friendly.

Food was really quick to come out and was amazing, the wings were my favourite. Would definitely cone again as the atmosphere was great, positive staff members who clearly work hard and it shows with the high standards!

Great experience every visit. Hanif is a great host and always makes us feel welcome

Great pub, brilliant service, amazing food. Service by Hanif was amazing, highly recommend.

After arriving we quickly ordered both drinks and food. After an hours wait our food arrived. The children’s meals were ok, however clearly deep fried and over cooked. My wife’s chicken had seen several minutes on the grill and was rather charred but hot. My burger was very poor, temperature was not above the safe 63 degrees, after returning the meal and complaining the meal was returned to me somewhat 30 minutes after the initial complaint, still the quality was very poor considering the previous meals we had eaten at the establishment. Luckily the children’s desserts arrived quickly after I had begun the eating of my main course. The beer and gin were good however not sure that I will be making the trip for food again. I was disappointed as the occasion had been let down by both the food and the service we had received. This was a Wednesday evening and feel the staff and kitchen were unable to cope and send rather simple food out both safe, hot and acceptable to the customers and community they were serving.

Lovely place.. friendly staff... lovely food

Great pub , the prices on food are really standard here too, the food is great too I had a roast everything wad amazing the veg could have been a little better , but the meat so tender and melts the gravy was just silly smooth with such a wondful flavor, parking isn't too bad location is great . All in all a great place to take the family

Food was ok went on a Sunday for lunch table wasn't really big enough has we had our grandson who was in a highchair service was fairly quick

Having been last year, and having an exceptional Sunday lunch, we decided to have a ride out yesterday.. Had beef rib Sunday roast. The beef was all fascia tissue and the little meat that was on the bone was fatty and tough. The roast potatoes were out of a frozen bag, tasteless and hard. We like stuffing and it doesn't usually come with beef, so we ordered two side portions of stuffing wrapped in bacon. I really can't put in to words how disgusting they were, or comprehend how it was achieved. I have to assume they had attempted to deep fry them in oil that wasn't hot? £47 for this display (with two drinks). This one is off the list for the future.

Spent a lovely afternoon with my family, for my husbands birthday. Meals were all lovely. We had a selection as there was 6 of us. Staff very attentive, polite and happy in their work. Ethan, Lewis, Nick and Hanif were very impressive and a credit to your company. Will definitely be back.

Amazing food . Staff so friendly and accommodating!

Fantastic food. Special praise to Han, Lewis and Nick for their attentive service.

Such fantastic service by Hanif, Lewis and Nick. Lovely food and a great atmosphere!

First time visiting and the food was great, staff were lovely particularly Nick,Han and Lewis,and service was excellent. Will definitely be back

Always good. Never had a bad visit here

Very nice meal out with friends. Food was served quick, and overall very good service.

We regularly visit and this establishment but very disappointed on this occasion. The place was empty due to the football match! You’d like to think the service would be better as there were so many staff to help, however they were all standing around not wanting to really be there! I get that but don’t work in that industry!! Good was okay not great

I will admit: we were not prepared to be seated and then order thru the app. There was no one to ask questions about the menu, unless I got up from my seat and returned to the main dining room. Even then, it was hard to find assistance. The physical menu listed a drink that wasn't on the app.... Whatever, it didn't matter: the basic drinks order was wrong. Our meals (for a special occasion) were disappointing. There was no follow-thru on anything. I honestly thought we were just having a day until the octogenarians at the table beside us had to argue about having they Sunday roasts reheated. "Reheated!" The spaces were clean and very pleasant. Plenty of parking. Yorkshire puddings were lovely.

Staff are friendly, helpful and efficient. The food was hot and delicious.

Lovely place with very tasty food. Service very friendly and the atmosphere makes you feel cosy. Always come back here.

Lovely drink in this pub. Wasn't there long this time but am never disappointed, as long as can get a table 😊

Its pleasant on a nice day to sit outside and eat

Great atmosphere, excellent staff friendly and helpful. Good food and reasonable prices.

Great food and very friendly staff

My wife comes and l stopped by recently for some lunch on a Saturday. The food was mediocre and probably on a par with wetherspoons. It felt a bit cramped with other diners quite close by. One dish came out with a sauce on it that was not on the menu but the staff apologised and rectified it quickly and professionally

Been going to this pub for years and it’s never had a better atmosphere than since the new manager took over

The hospitality was next level, the staff were very accommodating and we had an over-all pleasant experience!! I believe some of our Steaks were not cooked quite as prescribed, but they were still lovely

Relaxing setting good selection of drinks good menu

The food is good, unfortunately the service was bad. The food was served, for five people. The last person came with the cutlery. This took five minutes. The food had been ready to be served for a while. As a result, the steak and fries were already cold. Indicating this meant that person received a new steak, before it arrived the others had already finished their food. The dessert was also left out too long, causing the ice cream to melt. All in all, the controls are not well coordinated. Because of this I wouldn't eat there again.

Maddi provided exceptional service. Her warm demeanor and attention to detail elevated our experience. Her spot-on recommendations and outstanding hospitality made us feel welcomed throughout our visit. We look forward to returning!

Great pub, lovely food, and the team were very attentive even given the business of the day, would absolutely recommend sue gave great service

Lovely experience today, fab service from Sue

Although someone had taken our reserved table, the waitress was lovely and actually found us a better one. The food was very tasty and served quickly

Enjoyed an evening meal here, staff friendly and food fresh and good quality. Steak for me, cooked medium rare and very tasty. My wife had avocado and grain salad, again fresh ingredients and tasty. Food delivered quickly too. Price on point for the location at £30 for both meals and would recommend a visit for good quality, fresh food

Lovely place for everyone even dogs allowed

Ease of getting a reservation and being seated. It took a while to be served because it was busy but bar staff very friendly and professional. Nice atmosphere and felt no pressure to leave

good food reasonable price and has a good children menu with an singer that came in who was really good

Staff are great here, always polite & welcoming. As a person with disabilities I asked for a quiet table which was provided. Unfortunately access to it was really diffas the tables were too close to each other. We had a lovely evening with family. We liked the look of the new menu, however I ordered the new Biscoff Sundae & was very disappointed with it. It appeared to be ice cream, topped with cream, a drizzle of sauce & 2 biscuits sticking out of the top. Nothing special, I won't be ordering it again :(

Had a terrible meal here today ..Don't order the bangers and Mash. It only filled half the plate and looked and tasted worse than a ready meal from the supermarket...Poor value for money!

Superb food quality, well cooked and delivered very quickly

Really good food great service the manager was very helpful would recommend to my friend and family

I go for lunch almost every week. The food is always great. If you could improve on anything I would prefer warm waffles

Very good venue and friendly staff, would highly recommend!

Staff are always friendly. Beer bang on.

Brilliant me and the football lads use often after a game great place

The food is ok if you can withstand the chaotic ordering at the bar, the slow service and the unsmiling manager. I wouldn’t recommend.

So the food here is always fantastic. I cannot express how well it's always cooked and always tasty. The Sunday roast options are by far the best in the area. The service is always good. However, sometimes slow, but I think that's just because they're busy, which isn't a bad thing, My one continuous bugbear with this place. Is that as you go in the seating on the left? Which is high seating is used for sit down meals. Realistically, it's OK for a sandwich and a drink. But We have been reserved a table up there before.When 2 or more of us are eating our main meal?I m afraid to say its simply not big enough and not suitable for that type of dining.

Enjoyable meal in a friendly relaxed atmosphere.