The Place - Restaurant and Bar in Sedgemoor

Honestly awful. Place looks dated and need of modernising. Food is lacklustre at best and way overpriced for what you get. Described as 'fresh' by the owner but its obviously frozen and heated up. London prices for cheap, barely/unedible food Will not be returning.

This establishment is disgusting from the cleanliness to the attitude of the supposed manager. The chair I sat on gave way and resulted in myself ending up on the floor. Luckily I didn’t hurt myself but it could have been a lot worse. The chair breaking sums up the pub /restaurant. It’s run down and whoever owns it needs to find another career. The manager/owner didn’t care one bit about the fact one of his customers could have been seriously hurt by the neglect of the place. Before leaving I gave him a piece of my mind and even then he didn’t care. Won’t be returning here ever again as there are other establishments far more worthy of my time and money. Like the Sun spot or the cocktail bar across the road

Dreadful, vile and smelly. Run down and needs a good clean. Cant wait to leave. Even the dog wouldn’t eat here. …………………..

Dreadful service. Dirty tables, dirty cutlery, can’t order food same time as drinks, chairs here there everywhere, litter out front under tables, staff just stood doing nothing and a very young girl on her phone instead of food orders. Highest priced for soft drinks in brean. Won’t be back. AVOID the menu.

Where do I begin... It has no identity. Is it a pizza place, a restaurant, a sports bar, a pool bar, a karaoke bar or a nightclub? In years gone by whenever we've visited Brean The Place always had a nice act on a Friday/Saturday evening. Now they seem to have deafening noise that they claim is karaoke/disco (with no dancefloor). The volume is far too loud for a so called restaurant, you can't even have a conversation with the person next to you. The staff leave the bar to produce an awful screech into the microphone, or go outside for a smoke/vape. Also, the 'karaoke' starts far too early and has disrupted many families meals. The pub is freezing cold with no heating whatsoever and the doors are always open allowing the cold wind to blow through. The toilets are filthy, there is no warm/hot water in any of the taps. The floors throughout are sticky and dirty and the ceiling is covered with damp patches. The entire building is in desperate need of new ownership to be modernised and refurbished with added disabled access which it currently doesn't have.

Was looking forward to a roast dinner carvery with my young family at The Place. Was very suprised when we arrived at how empty this place was, considering it was a Sunday and in the Heart of Brean...I later discovered why!. Had some drinks outside before dinner..pint glasses came out with ladies red Lipstick along the rim of all 4 glasses! We decided to turn a blind eye to this and look forward to our dinner. My 5 year old is quite a fussy eater, therefore I asked if they could accommodate her and cook her a bowl of chips in which they kindly said they would and was much appreciated. We sat down and gave at least 15 minutes for her chips to arrive before serving ourselves a carvery as we didnt want her sat without a meal. 15 minutes passed and no chips. At this point my 8 year old was hungry so we decided to help ourselves and dish up. Before hand , I collected cutlery for everyone to find the most filthy , brown splattered silverware I've ever seen in an eatery to the public! We complained to the lovely young girl at the bar who took away the entire contents of the cutlery display and obviously washed them herself. She apologised and brought out clean. I explained that I've never seen such filthy cutlery in my life which the public are expected to dine with. Next was the food. Where do I start?!. After choosing our meats which was carved for us, the vegetables consisted of carrots, broccli, peas and cauliflower cheese. Oh and not to mention the shop bought smart price Yorkshire puddings! That were the size of a golf ball! Once sat down to "tuck in"..I noticed a pool of grease/lard floating on the top of my gravy! Broccli was roar, carrots were roar and "roasties " if you could call them roasted..white, pale more like boiled flavourless!..the cherry on the cake for me was as my gravy was cooling..I noticed a thick layer of dried lard forming around my gravy! Discusting! My son pushed the whole dinner aside and had to share my daughters chips ..which did I mention never showed up until I had to physically call the kitchen staff out to remind them that i had ordered her chips at the till before we sat at the table! Disgrace of a place! Should be closed down in my opinion.

Had the Sunday carvery was absolutely terrible Tony frozen Yorkshire puddings frozen veg roast potatoes were barley even roasted meet was way over cooked place is run down and dirty inside no wonder we found a table so easy when everywhere else was packed won’t be going again

Me and my 3 kids wanted some pizza's and drinks, placed the order at 7.15pm didn't receive food till 9.15pm, got fobbed off numerous times at the till, it soon became apparent the kitchen had lost my order. Being a Saturday night it was busy with drinkers my intention was to feed my kids early and then leave so they would not witness foul language, drunks and awful karaoke. We took the pizzas in takeaway boxes. £28.99 on food £22 on drinks waiting . no apology, no partial refund zero customer service. To top it off they were also the wrong toppings dry and awful bases. Trust me go somewhere else or order dominos from Burnham.

They're charging ridiculous prices for soft drinks. £2.95 for an orange squash and £4.95 for a coke. What's going on?? The beer is reasonable prices but for some reason soft drinks are through the roof.

Should have gone with my first impression,run down interior,staff with no enthusiasm at all seems like they are more interested in having conversations with anyone but the person they are supposed to be serving. Thought we are here now so give it the benefit of the doubt,how I wish I hadn't bothered. Inedible food so complained,was offered something else-no thank you-if you can't even make a curry I dread to think what the rest of the menu tasted like! 2 "currys" 2 cokes 24 pound Ended up back in the caravan eating boiled egg and toast! Do yourself a favour and avoid this place

The carvery was outstanding, the quality of the food is amazing compared to other years. The bar staff friendly and happy l, Shame about the state of the place as with renovation it could be something special.

Went for an evening meal, the atmosphere was very noisy with loud music from the bar hifi system, the food was edible but the a slightly toasted bun had been cremated rather than toasted

Food was absolutely disgusting. I had all day breakfast. Cold tinned mushrooms swimming in water. Cheap watery beans. Greasy hash browns undercooked. Debatable sausage? Only ate the fried egg which was bearable. Hubby had ham egg and something that resembled chips? We ate outside as it was a lovely day but terrace stunk of pee! Never ever again! Avoid at all costs 🤢🤢

Location poor, no disabled access, had to go up a steep set of steps to first floor. The meal was not cooked well, the selection of meals was very limited compaired to other years when we viseted. There was as 12 in our group one meal was missed off the order, one burger cam out cold and had to be sent back it was reheted in microwave but was left in the bun so bun was soggy when brought back out. The missed meal was burnt when it finaly came out and had to be re done. My chips was cold. It was not good value for our money, We will not be coming back to this venue again.

Called hear yesterday for Sunday Carvery and was pleasantly surprised how nice the food was and plenty of it and it was piping hot and the gravy was not dish water the staff were very pleasant and the young man cutting the meat gave me some scraps on a plate for my dog, we will be back.

the food wasn’t fresh it’s was unsatisfactory and bland. dead atmosphere even on a bank holiday saturday. staff were unenthusiastic about there job and didn’t seem to care when we mentioned about the food not being great. disappointing seeing as we enjoyed it here a few years ago. wouldn’t return.

Had a lovely meal for my birthday with the family. My daughter is vegan and there were plenty of options. Lovely small restaurant, friendly staff, great food, what more can you ask. Highly recommend.

Nous avons vraiment aimé cet endroit. Nous sommes français. Nourriture exquise. L'ambiance très agréable et cette odeur de plage que l'on perçoit à Miami Beach. notre serveur était yady et nous nous sommes sentis très bien pris en charge avec elle. Nous reviendrons bientôt avec beaucoup d'appétit

Have been here many times over a few years, but was bitterly dissapointed, we couldn't find a clean table,food all over the floor,tatty cheap menus that needed a wipe over ,we only stayed as we were hungry basically . The prices are rediculous for what...

Food very ordinary and over priced.drink prices exorbitant.paid a visit to the gent's it was totally disgusting.looked. Like it hadn't been cleaned in month's.wont be returning

We came for our last meal of our holiday and the food was excellent! Me and my husband and 2 children enjoyed it, responsibly priced and quick service, and the food was correct and pipping hot when we received it!! the decor is a bit...

The best place I have ever visited, I love alantic ale and they have it. The chips where incredible. They where hot as hell. The bar man was incredibly tall and happy to help me open my packet of bbq sauce.

Absolutely Terrible Avoid this place!!! My husband and I both had the Gammon steaks, the peas and mushrooms were out of a tin, soggy greasy chips and onion rings, gammon cold and couldn’t cut with a steak knife. Place was dirty, gone down hill big...

My partner and I decided we would eat at this bar, big mistake. The meal ie steak and chips and beef and ale pie was awful. The both meals were cold. My partner ended up with stomach ache for 3 days after eating some of...

Went for a meal with the family. Food is OK, overpriced but there is plenty of it, it was also luke warm and had to be heated up. The laungage from the kitchen staff was awful, swearing ALL the time and loudly and acting up...

5 star status is back after a dismal 2020 under witch of a manager. Staff are a lot happier and customers are not being banned for asking questions. As I've said in previous reviews we've been drinking and dining here for a number of years...

If paying by card please check your bill as we were charged£ 24.80 for 4 pints of larger when i checked the bank Monday it should have been £14.30 so please check what your paying.

Popped in for food, service was very good and couldn’t fault the meals. Good atmosphere and friendly staff - ended up staying til close!!

Disgusting place dryed food all over the tables thread bare dirty carperts and the staff are just as bad place needs doing up big time would not reccomend

Recommended by wardens of golden sands. Great choice of food and lots of children's options. Portions are large so you will never leave here hungry. Staff were friendly and service was good. Prices very reasonable and would definitely recommend.

Thank you for a great evening! Come here with my fiancé for date night on our holiday and I wish we found you at the beginning of our holiday! Beautiful food the staff are amazing! Very polite Amazing thank you

After using this eatery before, we were surprised by the lower standard of food and the additional costs for extras ie beans.... £2 per portion. Fosters has increased by 80p per pint, now £4.30. I know the pubs etc have had a tough time, but...

Visited this place twice on holiday, first time was enjoyable and nice, second time not so much. Garlic bread was burnt, we orderd three of the same thing, two came without sauces and all came without onion rings. When we questioned a bored looking member...

Does that cute bar staff have snap, sex on Brean from him was fab to, I will be back to see him. 😍👌

Very bad place, very dirty, staff not clean the table, I spent one hour form someone to come and clean the table. They bring the food to you and after 30 min they will bring your cutlery when the food is already cold. No apologies from staff or manager. The food was not to bad but staff is horrible.

We were treated appalling I wouldn’t recommend this place to anyone. We arrived and were told there was a 45 min wait for food. They told us to find a table and they would take our order. After 10 mins a young lady came to us and said they were shutting the kitchen so we couldn’t order any food. We told them we shouldn’t have been seated if the kitchen was closing. This was unacceptable customer service. As we left we told the staff V that there was food sitting on the hot plate and it had been sitting there for more than 15 mins. They need to look at there food delivery and customer service. As they are both unacceptable.

This place is disgusting. Service is worse than pontins over the road. Me and my partner took some friends to this place as a treat for lunch and waited 2 hours for the food and i dearnt to think what the food is going to be like when it FINALLY!!! gets to us!!!

I can't believe this place has bad reviews! We came last week as we were staying in pontins, and it was the first time myself and my dad visited, my partner and his sister had already been before and highly recommended going, so we did. I'm glad we did. We all loved our food, couldn't fault it, I'd say it was the best steak and chips I'd ever had! My dad was pleased with his scampi said it was delicious, and the rest of the party really enjoyed their food too. We ordered drinks first and had to pay upfront which wasn't a problem, we received our drinks within 5 mins of ordering and then we recieved our food withing 20 mins of ordering. The staff were polite and friendly, the young lad who was serving our table had a constant smile, and nothing was to trouble for him, he was friendly and has a bit of banter, couldn't fault his service, their was a young lady also who served and cleared our table and again she was very friendly and had a lovely chat with us. I will defintley be back again when we're back up in Brean! It's a nice difference to the standard fish and chip shops on the strip, it's a lovely place to sit down and eat a meal. 100% highly recommend going!!

Went here yesterday for food with the family and it was terrible. Staff wasn't accommodating at all seemed like they didn't have a clue what they were doing. I ordered a steak & ale pie which unless you LOVE mushroom I do not recommend. It doesn't state on the menu that this pie has mushroom in, I expected abit of onion and beef. Instead I got a mushroom pie with 4 tiny pieces of beef. When complaining the woman didn't have a clue what to do other than say 'we've had complaints about that before' don't recommend this doghole at all. We've all had bad stomachs also since eating here.

Went for food as not much was openMeant to be family friendly but got lots of steps to get in,not easy with a pram.When we were seated had our drinks order taken and said we wanted to order food too but she said oh you must pay for the drinks 1st.We ordered our food 2came out but still no cutlery or condiments The next 2 came out a steak and ale pie but only had 4 pieces of steak and about 25 mushrooms it did not state on the menu that it contained mushrooms The staff were useless when we complained they just said oh we have had complaints about the pie before Not even a table check about any of the other mealsAwful service useless staff all just standing around the barI would not reccomend this place I'd just say Do Not GoWe have all had bad stomachs since we ate there tooOverall an Awful rxperience

So thought we would go here as it was raining and it was across the road from pontins where we were staying.We ordered a drink then a young lad came over and took our food order, about 30 mins later we asked about the food, the young lad went away to come back and say ill go find out, then a girl came over to take a payment for food, we said we weren't going to pay until we find out if food was being cooked, she came back to say that the food had not been put into the till as the young lad was not allowed to touch the till, what a joke my granddaughter is 2 and was falling asleep as it took so long to get some food, we walked out, if someone can't use the till then they shouldn't take the orders, won't be going there again

We visited today as we cycled into brean from weston. I have nothing good to say...... the tables were filthy, dirty plates left on the tables, staff were like something out of the walking dead, not a brain cell between any of them. The cooks kept coming in and out of the kitchen to have a fag, it was only what I can describe as appalling. The council really needs to go in there and do checks as it was a disgrace. I will be contacting them with the photos I took. Close this filth pit down ASAP!! Will probably have covid next week as it was pure filth.

Don’t bother with this place. We didn’t really expect the “home cooked food” it says on the sign. It was pub basic of basics. Which is fine when you need something to eat but the service is terrible. We had to ask twice for a menu and three times for someone to take our order. Food came out one by one. Had to ask for cutlery then napkins as they were not brought out with the cutlery. Tables were dirty and staff lingered. Not all staff. I saw two who worked like they half enjoyed their job! Overall I wouldn’t bother again.

Order food and a drink waited one hour when I asked about it told me that the guy who tock my order forgot to even do it ! Look like the guy who tock my order was on drugs absolutely disgusting would not recommend any one go here was so rude and didn’t even get a drink or say sorry vile decided to take my custom elsewhere all they care about is there locals bar staff was also drinking on the job and the owner walking around with no face mask on breaking covid rules

I went to the place today it was dirty I have seen another review on here saying the same as what I was going to them manger just told me if I didn’t like it to leave this Is no way for him to be treating his customers the owner needs to sort this manger out now I came here in October half term and even tho there was only to working it was cleaner then just the outside was today they need to sort this

I went to this place last week and we had to sit outside because of Covid that is fine but the floor was covered in rubbish the benches were dirty and not been cleaned I ask to speak to the manger he came out and I explained the problem he said not my problem if u don’t like it go somewhere else at this point we got up and left I will not be returning here

Went here for a drink outside as restrictions were in place due to the pandemic. Everything was fine until it started to rain at which point a large group of men entered the seating area under the outside canopy. They spilled on to several tables including ours. There was absolutely no social distancing when this happened. Staff said nothing to the group in fact we saw one of the staff taking their group photo!We witnessed several families leave as we did ourselves when this happened.Obviously The Place does not value it's customers or their safety.

I hear the new manger just a bad as the old one. Won't let any under 18 behind the bar even with a member of staff that is older then them as there could watch them pour out drinks include acholic drinks. The staff have to pay to tops now that says the place on and I think I heard £5.00. All of the staff had a great system where all of the got to take food out, take dirt plates into kitchen, take orders and working behind the bar to do the drinks. Have gone down. Menpree the owner of the place does a very good job so it is not about him and treats the staff well and pay them good money.

EXCELLENT chicken, with fantastic blood juices, Honestly one of the best rare chickens I've had, defo coming back for raw gammon that someone asked for. Great staff, very friendly would highly reccomend

been coming to the place for yearswas friendly and well run when Dan was bar manager nothing was to much trouble.Now we have this Romanian women in charge everything is to much trouble She struts around like a cheap hooker barking at the staff and barring customers at a whim.Hopefully when we can revisit The Place this horrible (or as I've heard her say " i am beautiful" woman) has gone.All's i can remark on the beautiful women comment is she cant have many mirrors in her house !!!

Excellent medium rare chicken, Cooked to perfection, wasnt alive and will return I highly recommend this place to people who likes chicken

Visited, initially thought it seemed okay until I found a hair in my daughters burger. Reported it advising I didn’t want to “cause a scene” but wanted to make them aware. They then sent the manager (male) over who tried to belittle me and make me feel an idiot advising none of his staff had hair the colour of the one in the burger.At this point I made more of a scene than initially intended & he offered a refund for our daughters meal. Resolved, but don’t appreciate the tone and attitude taken toward me.Also packet peppercorn sauce.. really?

I have never know a such poor run place .... the main issue was a lovely old lady wearing a red top with three lovely gentlemen got a bit drunk the guys was struggling and none of the staff helped the Romanian told me to sit down as it’s her own fault she was a big lady .... However .... I ordered food I thought she was telling me this £40 for three meals .... I’m very shocked !!! I could get 4 nights across the road i would rather eat and drink at Pontins !!! Will not visit while she is a manager very poorly run she needs sacking and you need a new person ...

Food very reasonable for the price and staff friendly. Pub grub and did not have to book a table. Social distancing observed.

The manageress' attitude was appalling and extremely rude with serving our drinks . We were charged the wrong price for our bottle of wine which was advertised as being £11.75 on the menu, but was charged £13.95. When I questioned the price when we received our change, the reply I received was that I didn't point to it on the menu. When I stated that this is false advertising, the manager just smiled and shrugged her shoulders before walking away.Avoid like the plague.

Frequent "The Place" regularly when staying in Brean. Warm and friendly atmosphere even in light of the restrictions currently in place. Manageress greeted us on arrival last night and remembered our order from earlier that day!

Manager has some serious issues and kicked out a couple clearly just wanting service. I literally could not believe what I was seeing. Laughable?! The manager even said "I'm the manager because I'm beautiful" - avoid like covid.

Unbelievably awful attitude from the manager. We asked to place our order, was informed she didn’t like my partner’s attitude, and threw us out! Her parting comment was that she was the manager because she was beautiful! We’ve been here many times over the years, but will not return whilst she’s in charge!

Wanted to find a place quickly after long drive to Brean. This restaurant is opposite Pontins so very handy for anyone staying there. Plenty of choice on the menu. We had lasagne and ham egg and chips. Excellent portions. We both had food left on our plates at the end. Food and drink was ordered at bar and delivered to table. To be honest we were surprised how good the meal was. The door to ladies toilet was propped open - not ideal in a restaurant ! That was only negative. Would recommend.

Came down on Friday 25th September, the new rules for clubs and pubs, we was greated by a very polite and very friendly staff member who explained how the place worked and how to follow the guidelines, once we were seated we had to wait around 20 minutes to have our first drinks Order taken however there was plenty of people in at this time also there was only the same staff member running around clearly doing his best to serve everyone as quick as possible yet we could see that people were getting inpatient to the point they were giving the poor lad attitude, didn't catch his name but he should be recognised for his work and rewarded if you ask me as for the hour we were there he certainly kept everyone else's heads above water

she is cracking on. Can not believe the paciencia she has with all this people that think they are the central of the universe, not following any guidelines and yet still complaining when sitting on a dirty table which needs to be desinfect before any other customer uses it. Can not believe. Nina you doing great job !!!

Went with a party of 4, my grandson was in a pushchair. Was greeted by James who explained track and trace and how the one way system worked. Was told to fine a table and order at the bar. I saw a table with a couple of plates on but it had room for the pushchair and was out of the way, James said it was fine and he would get it cleared. After ordering drinks and food thd plates where still there but staff was extremely busy, so we moved them to an empty table. Straight away the manager who we later found out was called nina, came over with an attitude saying "you can't do that, the table has to be cleaned. I explained that I'd spoken to james and he said hed clean it but had got sidetracked. She processed to ball him out infront of staff and customers and was extremely rude. If I'd not order and payed I would have left. Although the food and other staff were really nice I will not returned again due to her rude and inappropriate attitude. Well done James and other staff for putting up with her. they need a medal.

absolutely lovely food. James and Jason fantastic service. Would definitely recommend and come back . Well done James n jason

Went there in early Sept the lady manager was rude to the staff in front of customer's, she was also rude to customers who asked her something, she really needs to be dismissed asap to keep your customers.we will not return until she is gone and many more of our friends from our site have said the same

As the title says ‘ Family friendly venue, great food’ brilliant bar staff very helpful in these current times, I think the manager has come in for some hard criticism.The WiFi could do with upgrading, plays havoc sometimes when trying to pay. And not forgetting the locals, we’ve had a laugh with those guys.

Came for Sunday lunch but the meat was pork and beef which my partner doesn't eat. They made him a chicken breast with no hassle and no extra charge. Staff lovely

We have been using the place for many years, however the lady manager has a terrible attitude to the staff and customers alike, she can be very rude, and thinks it’s ok to talk to her team like something on her shoe. She thinks nothing of showing the staff up in front of customers. Horrible woman. I would never talk to staff the way she does, the owners need to review her position before they start loosing staff and custom

Upon arrival I was told by the member of staff there to text my track and trace myself then find a seat so I did so,dropped off my bags then went to order my meal. When carrying it back and putting it on the table a female staff member came over and told me that I was not allowed to sit in that side of the room (no problem with that although I should have been told when arriving the out of bounds areas) after this I asked could I have some napkins as I'd thought that it wouldnt be permitted to walk around the restaurant due to the current covid situation to which she replied abruptly "yes,go to the bar and get them yourself!" When I went up the bar to get my napkins and complain I was told that she was in fact the manager of the restaurant! When speaking to her superior it was suggested that there were chairs along the out of bounds area, as if I came for sunday lunch to do furniture removal instead of eating. The food looked lovely but I could not enjoy my meal after the hassle. The bar staff however were very helpful.

We ate here twice during our 4 night stay and stopped for a drink every night. Food was good. The fishcakes with new potatoes. Chilli, Lasagna, Scampi and Curry all nice. Drinks reasonably priced. Always made welcome and our Dog. Staff friendly especially the undermanager didn't get his name. Track and trace good. Hand sanitizer by door. Thank you for making us welcome.

We came here as a family on Saturday evening, ordered Hunters Chicken, Chicken Tikka Masala, Steak & Ale Pie, Carbonara. Great food, huge portions so great value for money. Really enjoyed it. Great prices for drinks too.

Been here many times. Food is always good. Staff pleasent. Shame they didn't take part in the Eat out to Help out as when we went there was hardly anyone in. Opportunity missed.

We had a lovely lunch here sat out on the balcony. I had a ploughman's and my partner had the chicken and bacon salad and my grandson had chilli nachos it was lovely staff where good.

Went to The Place yesterday with family, what a terrible place it has turned into! The manager had terrible attitude with all members of the party, (including my two year old daughter) all throughout our stay. We felt as though it was a task for her to do/get the things that we had requested. Simple requests such as asking for a straw seemed like a massive issue to her, she just overall seemed like she didnt want to be there at all! We even had to ask her to clean the highchair table, this is totally unacceptable, especially with coronavirus going around you would think they would take extra pro-cations. When a member of the party asked another waitress who she was and she replied the manager she couldn’t apologise enough for her behaviour! We all felt very uncomfortable and wish we would of gone somewhere else! Many years ago this used to be the best place to go to with lovely atmosphere, now it isnt!

5 of us ate here on a monday in Aug, not part of eat out to help out or if it was we didn't get the discount. Food hit and miss, steak and ale pie, good, liver, ok, burgers good, lasagne, terrible, chips not good. Staff were friendly and fitted us in, food was quick and brought out together, we were tired after travelling so were glad of the table, where everywhere else was booked. Social distancing maintained, signed and sanitiser available.

Came here with a few friends and unfortunately my friend and I really fancied a Spaghetti Bolognaise (£9.95), however, when we received our order only one Bolognaise arrived and the other was a lasagna. We brought it up to the waitress but didn’t want to waste the food so my friend just stuck with the lasagna. Unfortunately the Bolognaise wasn’t the best and lacked flavour and the dish was saturated with oil. Shortly after my friend also ordered a chocolate milkshake but was given a coffee one instead, he returned it and the chef apologised as he had mixed the cappuccino milkshake granules with the chocolate one, so he was given a new shake. I really don’t like writing bad reviews, however, I feel that this place is over priced and is not justified by the quality of the food!

When we got to the doors we were greeted with a “wait to be seated” so we did, along with another family. After a 10 minute wait a waitress looked at us all with a confused look and said “just find a table”. No tables were clean so we were left to clear our own table. I also observed tables remaining dirty with food and glasses on for the entire time we were there (1 hour+)We then ordered our food and were quoted an hour wait time....although most people there seemed to just be drinking we accepted the wait time and ordered. Food arrived after 50 mins and was just thrown at the end of the table, not in front of us which you’d expect in a restaurant, the waitress didn’t say a word. After the wait I expected the food to be decent, I ordered a “fresh from the grill” meal And paid around £13. My chicken was dry and just warm and the chips tasted like they’d been sat under a heater for hours, just warm and not nice at all. Ended up leaving most of it to the point the table behind us had been waiting so long he asked if he could eat my chips as id not touched them!!Also this venue seemed to have a lot of signage claiming they follow covid guidelines, including massive posters stating they comply with the 1m guidelines. Our table was less than 30cm from the table behind us which had a very large, rude party of around 10 who were up and down (not that they can control their customers but when the seats are literally touching back to back you can’t claim you’re following guidelines). Also they had a number they wanted you to text with your name and address for track and trace, which I doubt many did.The young men on the bar were very friendly and apologetic for wait time / food we wanted not being available but the woman we encountered (which I’m assuming is the manager from previous reviews) was very rude and made the experience not very enjoyable. Will not be returning.

If people have rated this as excellent, how many have been done by staff. The liver and bacon was cold.The lamb madras tasted powdery, the poppadoms had a distinct prawn flavour. The order was incorrect,and the staff blamed the customer.The burger was greasy.I will admit it's not the worst place I ever ate but far from the best. Better meals from Army ration packs.

No body to take details for track and trace . Just a number to text on entry which most people ignored and no body bothered to monitor.To order food u have to stand in one queue then join the back of another queue to get drinks ‍♂️Food was brought out relatively quickly , the lady said she would return with cutlery... never to be seen againFood was average for the prices charged.Beer glasses was left on tables for long periods after people left

Awful awful place, the "manager" was absolutely horrible, such a bad attitude, she wasn't helpful, she was on her phone a lot, and shouted at staff when they had bad faults, the food was okay, i did enjoy what i had so that was probably the only good thing about The Place, but i definitely won't be returning to here, I really enjoyed my visit last summer with such friendly staff and such a lovely management team, but no not this visit, the rude manager ruined it and i don't know how she's employed, maybe the owner should reconsider her employment unless he wants to loose staff and customers in her fault, so sad this place can change within a year really.

Wow what an unbelievable horrible manager you have here... She argued with customers who had an issue, the staff was apologising for her attitude towards them. Also witnessed her having a go at staff members for her mistakes in front of everybody in the bar which is totally unprofessional and embarrassing for the staff. She is incompetent and lacks the people skills needed to work in hospitality, she basically speaks down at You. The staff do not look happy working for her Then to sack a young girl who had been the nicest staff member we had dealt with all evening in front of everybody is disgraceful NOT A BAD PINT AND FOOD THO

Awful service, food not the best. No carling on tap, so had a Heineken , went back, Heineken ran out, so we had a fosters ! That was like water, took it back, Bearing in mind that there’s covid! The manager asked the bar man to try my actual drink! Couldn’t believe it. Offered us a Guiness and that was like water to, the manger just shrugged her shoulders, had such a bad attitude. Honestly I wouldn’t bother! We spent our money on food and drink there and she just shrugged her shoulders , didn’t care in the slightest that there food and drink and service and attitude was rubbish

The lady I’m guessing was the manager needs to be dealt with. We had a pint of Heineken and it was flat so when we asked to have it changed she rolled her eyes and muttered something under her breath, however I couldn’t make out what it was. She also went off 3 times on her phone and left her staff alone who were looking for her. Following this she was shouting at her staff in front of customers! The poor lad looked like he was under enough stress as it was and he was trying to argue his case and she completely cut him off and interrupted him. Absolutely disgusting. Will not be dining here again.

we’ve been last Saturday, very busy. I was surprised How staff and the lady manager were dealing with everything. our appreciation, as we work on the same sector. Well done!!!!

My previous review of this place was 5 star. My family has been dining and drinking here for a few years now.We've seen different owners and different managers come and go. The staff have always been friendly, helpful and polite. Last night was a different story. We discovered a new person in charge behind the bar who clearly has no clue what she is supposed to do and zero hospitality and customer service skills.There was supposed to be someone on the door to do the track and trace and also seat customers. That didn't happen, we saw people standing in the doorway for more than 10 minutes and other people just walked in and seated themselves.She allowed underage staff alcohol after their shifts. She was picky about who she served and also continued serving alcohol after hours.Last orders and time were not called either.Don't know what happened to the previous manager but this new one is not up to scratch and not professional on any level.No issues with kitchen staff. Still good in that area. It's just the front of house and bar that needs some decent staff and friendly faces.

Came to the place today with family having a well deserved holiday as I work for the NHS anyway went to the food till to order our food which the new female manager abruptly took my order . As she took my order a young male member of staff came to ask her a question. The female manager turned to him and said .. walk away now I don't want to hear your complaint just deal with it you stupid little boy!! Then went to carry on with my order.. I said did you need to speak to the young lad like that? She said he needs to learn I can't babysit them all the time .. it's not my job I just manage the place.. with that we cancelled our order and left.

Very over priced food prices compared to last year, food was nice very expensive, outside area was not very clean, and food left on tables for long times after customers left.

Food and service was good, however, this was over shadowed by the rude manager(?). The waiter brought over our food and asked if there’s was anything else and we stated we had ordered sides (we reminded him as the night before they had forgotten them) the female manager was behind who had brought the sides, she muttered under her breath ‘be patient’. My boyfriend had ordered me a side salad which didn’t arrive so I went inside to find out where it was, she hadn’t put it through and was very arrogant and adamant he hadn't ordered it. Could not deal with the her attitude and the hassle of ordering one. Such as shame as all other staff are friendly and food and service was good.

I stopped off today for a carvery with my son. The beef was cooked perfectly, but the rest of the food was below par. I hope the quality improves, as we had some lovely meals here last year.

Had carvary today and maybe because it was very quiet but it was awful ,like it had been standing 2 hours , meat was dry,stuffing stone cold,’’ROAST’’ potatoes was hard and tasted like there’d been deep fired several times, everything else available was soggy and Luke warm ,staff were friendly and efficient but not helpful when I complained sorry to say I won’t be returning for food

Party of 9 Food was ok, except the lasagna was very over cooked rock hard I’d be embarrassed to serve that dish to anyone, sent it back then returned with a similar one wouldn’t be surprised if it was just reheated with new cheese put on..One meal from the party left without having any food as both lasagnas were dry as a bone..Refund was given for that meal and apology was not sympathetic and could see the management staff and chef all talking and pretty much saying what’s the problem..Horrendous service been here before but the service received falls far below the other times I’ve been here..Worst thing to do is when staff moan about you complaining doing it in so we can see you talking about it.

What a fantastic restaurant/BarAmazing food with great hospitality and warmth. Value food for money and plenty of it for the price. Fantasy surroundings and ample of space. Really clean place to eat in. Would highly recommend a visit to anyone who is is in the area. Would like to thank all the staff for a wonderful visit.

Dose anyone answer the phone??? Been calling for 3 days trying to book a table. Other than this, iv had no problems with this restaurant.

Came up to the place one last time of the season before closing our caravan down for the year.. was kind of greeted at the bar by what appears to be the owner and his name is Manpreet. We asked while ordering drinks where all of the amazing staff were to be told they have all left .. I asked why .. he wouldn't answer . Asked if they were coming back next season his answer was NO. The service he gave us was shocking warm flat beer no coke only out of a plastic bottle. My friend wanted a bottle of cider and that was warm.. he didn't know how to operate the till . No music .. no heating .. no food .. we drank our drinks and left .. the owner didn't seem to care about what was going on around him. There was even a Scottish man whom seemed to be in and out of the men's toilets quite a bit with different men .. again the owner turned a blind eye. I may come up next season but with knowing all of the amazing staff and chefs have gone I probably won't go back as everything was perfect before.

Very good food I had their own homemade batter and cod was white and fluffy. The staff were excellent very helpful and smiling.

Went to the place for my fiancé birthday with a few of our friends while ordering the chef told the serve staff that he could only do a half rack of ribs however my friend was still charged for a full rack and what can out was not a full rack both the lasagna where microwave and was completely dry with large chunks of what i was hoping was meat. Spoke to the staff about it and was told it was a full rack of ribs and that was that. Would not go back there if they offered me a free meal. And definitely would not recommend to anyone.

We ate here several times during the weekend , good food , good portion sizes , and cater for gluten free. would I eat here again - Definitely Yes

We've visited here a few times and I am gutted that this time, it was just about average.The staff are always very nice, but the food this time, was not great. Steak on the first night was superb but missing the sauce. Good lady had a burger which was also amazing,as was the kids food.Lunch though on the following day was just poor..... the kids had nachos with a 'mild' chilli - which wasn't mild and covered in a weird vinegar tasting salsa. I had a sausage and onion sandwich, with deep fried sausages..... really awful...! Such a shame too as we visited here because of how good it was on previous visits.

went to the place for jonny cash tribute night had a wonderful meal very tasty and plenty of food prices were very reasonable evening was great with lovely bubbly staff all very friendly great night

Remind me not to be coeliac and ask for help regarding the unclear menu.. The lady who was taking food orders was incredible rude and bad mannered.

Had a very good Sunday lunch. It does get busy so go early if you can. If you don't want lunch then you can sit on the veranda and watch the world go by.