The Pilgrim Hotel in Herefordshire, County of

We had a lovely Easter Sunday meal here today. Every course was superb (the lamb was divine!) and the staff couldn't do enough for us. To top it off, our two little ones got to take part in a very well organised Easter egg hunt and recieved an Easter egg each! Thank you so much, we are very lucky to have you on our doorstep!

What a wonderful experience. Afternoon tea here was truly amazing. The sandwiches were freshly made to our choice, the scones were still warm straight from the oven. Nothing was too much trouble. More tea, more coffee, more cream and milk were all provided. Service was perfect. Beautiful setting, stunning views, comfortable atmosphere.

We recently held a wake at the restaurant and couldn't have asked for more from the staff or the kitchen. Deepak the talented Head Chef and Trevor, a hard working Restaurant Manager, put together a quality buffet that had our guests in raptures. Well done Valley Restaurant and thank you. We fully recommend the Valley as a venue for any celebration buffet, the menu choices are marvellous and they will add/amend dishes to suit your needs. Top quality stuff!

I really don’t know where to begin with this review. We went for dinner to celebrate a family birthday. The menu was not very inspiring to start with, consisting of dishes like fish and chips, lasagne (which also came with chips which weren’t included on the menu), curry etc which is fine for a cheap and cheerful lunch but not what we were expecting. This choice of fairly basic food could be forgiven if it had been cooked and served well. Sadly this was not the case. We were rushed into choosing our orders and then they attempted to serve our food to the wrong table. Three of the main courses were borderline inedible. When we were asked why one of the meals had hardly been eaten, we told them the problem with it and they just said they’d pass the feedback on. There was no apology or recompense and they didn’t bother asking why other meals were unfinished. Water was only served to individuals who asked for it rather than the whole table. Service was rushed. All in all desperately disappointing.

Visited for a meal with family who had travelled 5 hours. First impressions were bar was scruffy, chairs scattered all over Girl at bar was hopeless, they didn't have basics like bottled coke, had a guineas pump but only sold cans, girl was so vague. Manager was downright rude expecting us yo order mins after leaving dirty laminated menus with us, we needed yo catch up so he told us we should have ordered within 10 mins, a real attitude ! Conservatory and decking area old and un inspiring so apart from stunning views it's not nice to be in. Table was filthy, grooves in table filled with old food. Food was OK but very overpriced for the quality, thin fries served with fish and chips, peas shrivelled up , small portions. Would not visit again.

Deepak is an excellent Chef and all the meals are delicious. The conservatory restaurant has fabulous views. The service is excellent and the staff are lovely and professional.

We recently attended an advent at the hotel. It’s a lovely venue and the staff were great. However the buffet was so sad, just like my Mum use to make in the 1970s. Unimaginative and pretty tasteless. May I suggest you get your chef to up their game. It doesn’t need to cost more just recognise that sandwiches need to include flavour buying mustard and mayonnaise.

Don’t waste your time. Do not answer the telephone for booking enquiries and then curtly turned away, with no attempt to accommodate or offer a seat at the bar. Five telephone attempts. Ignore the Food Served All Day signage. One to cross off the list.

I had a lovely meal delivered to my house ! Everything was fresh and very nice ! Thank you very much I’ll definitely order again 🤗

Had a special family celebration for our mothers 90th birthday today at the pilgrim hotel . Outstanding views of the Herefordshire countryside . While the staff seemed to try their best , we couldn’t locate the staff when we needed something . Our food arrived not enough sandwiches for our party of 12 with small appetites . And we had to ask for tea & coffee which arrived after the food . The quality and standard of the selection of cakes were poor . And the room was lacking in atmosphere for a special ladies birthday . We felt quite disappointed for her and the family that had traveled from afar . Doesn’t take much to create an atmosphere and good quality food . We asked for extra sandwiches which was met with confusion from the staff member as to why we would need them . It is sad as we felt dissaponted that we should have had to write this review .

We visited the restaurant across three nights as we were staying at the hotel. The food was all freshly prepared, piping hot and very generous portions. There was a really good selection on the menu and we enjoyed all of our meals. The service was excellent and the restaurant had a warm and friendly atmosphere. Highly recommended and we can't wait to go back.

Ate here three nights in a row. Good varied menu, food so fresh, and the staff were so efficient and helpful. Very well priced and large portions.

We stayed at the hotel for four nights and every night we ate at the restaurant. Each nights service was faultless and the food was amazing, all prepared fresh and on site. There is a great variety of meals from grills to salads and everyday main meals, we ate something different each night and it was all delicious not to mention the puddings which are also amazing. Although it made it difficult to choose a pudding everyday as they are all so lovely, although the homemade crumble was a personal favourite. All meals are priced reasonably and a service charge is not automatically added, despite staying in the hotel we chose to pay each night separately. Definitely worth a visit if you live locally, we just wish we had something this amazing on our doorstep.

The restaurant , which is abiding by government guidelines on Covid Regulations. 6 Maximum per table. Still provides an excellent menu, service and hot food, friendly staff and reasonable prices.

had an amazing meal here - staff were lovely, food well cooked, reasonably priced and portion sizes were enormous

Four of us pre-booked an Afternoon tea last week and had a fabulous time. From the second we arrived we felt safe, were well looked after and enjoyed our food immensely. The views from the conservatory were glorious and we all thoroughly recommend the restaurant.

We booked a table in the restaurant a week before visit after arriving early we had a drink in bar after finishing our drinks we were pretty much ignored we went to bar and said we wetready for our table we were taken to a...

A Sunday afternoon drinks and nibbles. The location of the bar / restaurant is stunning – you just need to dismiss from your mind the image of Fawlty Towers as you arrive, park, navigate the steps to the entrance and wind your way through a...

After receiving the news that the Pilgrim restaurant was back open, it reminded me that I hadn't reviewed my last visit! (And we've already booked to go back!) We've actually eaten here a number of times in the past. The food is proper home cooked...

Great food, but no ambiance at all. Considering it was opening night following lockdown, it was very quiet, and quite cold, and the restaurant Is very tired. I’m just surprised that more effort hadn’t been made over the last few months. Won’t be coming back...

We had a takeaway Saturday night and had a wonderful experience. Staff were very friendly and helpful, service was very quick and food was absolutely wonderful. Highly recommend and definitely having another takeaway soon

We were a group of 16 for Sunday lunch, pre booked meal choices. Sat down at 1, starters took half an hour, mains came at 2.15, weren't asked about condiments, when we did ask for them most people had finished their meals. No extra gravy...

Booked a table at one of their Curry Nights as we were staying in the Hotel and can't praise it enough. The choice was excellent and the Indian chef had put authentic touches to the menu. The Lamb Rogan Josh was particularly good. I wish...

Excellent food, building a little tired but friendly staff, almost like a little family. However, room (14) was comfy, spacious and definitely warm enough. Needs some attention to detail but still GVFM

Dinner was delightful. I had the best curry I have had for years, and my wife had a delicious locally-sourced trout with a delicious caper butter sauce over new potatoes. Dessert was exquisite; a luscious chocolate cheescake worthy of any Michelin star restaurant. Irish coffee...

Lovely welcome to the hotel but shown through to the restaurant where a table in the conservatory had been booked.Staff very friendly but not overbearing.We chose from the hand held menu and off the blackboard specials.As everything is cooked to order there can be a...

Top class food made for an enjoyable stay, particularly nice were the home made curries and local steaks. It is worth a visit for those two alone. Thank you

We stopped here for dinner after checking in to our room on a Saturday night. Food appeared to be served from 6-8.45pm, and as we had arrived at 7.50pm, we managed to get down to the restaurant by 8pm, and ordered food and drink by...

Apart from one bar member this Hotel Restaurant is lacking soul and warmth amongst the Restaurant/bar staff. Service was very slow for food. Booked for 1pm - ate at 2.30....then there were two meals brought out well before the second two - one of the...

The Valley is the restaurant at the Pilgrims Hotel in Much Birch. It offers a excellent menu of high quality dishes, many of which are based on local Hereford produce. On all our visits the food and service has been excellent. The views from the...

I had the beef blade, gorgeous in taste and presentation, wife goulash followed by rhubarb crumble, extremely good value and great food.

Unless you want something special or different eating here is a good choice. The specials of the day are perhaps the ones to go for but the menu does have a reasonable variety

We have always enjoyed the food here and have just stayed in the hotel for three nights we ate in the restaurant every night and as usual it did not disappoint, lovely food, great staff and really enjoy the cheese board and port. Highly recommend!

First class service and first class food. Nice setting and all at reasonable prices, would also recommend an overnight stay after visiting the bar. Couldn't fault it.

12 of us went to this restaurant within The Pilgrim Hotel and we were sat in the conservatory.The table had been festively decorated and looked lovely.The food was amazing,starters,main course and dessert.Some people had the prawns and others the soup or the pate.There was loads...

Had breakfast here while staying at the hotel and very good it was too. There are cereals, fruit and juices to start. Then a menu of cooked items to choose from or set 'meals' I had Full English and the good thing was while being...

six of us had a nice relaxing lunch .. good food ...then we sat in the bar for drinks and a chat ..plenty of parking

We stayed at the Pilgrim Hotel on Tuesday and Wednesday of this week and ate in the restaurant on Wednesday evening. The food for us both was excellent and served to us by very friendly and polite staff. We shall be returning!

I had family unexpectedly to visit and help celebrate my birthday with me. Afternoon Tea was one of my presents from my sister. The weather had taken a turn for the worse that day consequently we couldn’t enjoy the lovely views across the fields. The...

The setting, the staff, the views even the building are faultless.. sadly that's where it ends ... we had Sunday lunch here today.. & sadly the food was very expensive ... without the quality... most of our food came from freezers... Yorkshires not aunt Bessie...

We had three nights dining here and each meal we eagerly planned what we’d choose. All the meals were delicious and plentiful. We didn’t partake in staters and deserts but those we saw being served looked very good. I have to mention the curry because...

Having stayed at the Pilgrim on several occasions i have always enjoyed excellent food at dinner and breakfast, with a wide choice on the menu at reasonable prices. Being a beer drinker i found the choice and quality of the beer to be of a...

Had breakfast and evening meals whilst staying at the hotel for two nights. Food was really good, would recommend the smoked haddock for breakfast

The food is excellent, cooked to a very high standard and very 'yummy' with plenty of choice on the menu. The bar is well stocked. If dining in the conservatory it looks out over the Welsh hills and for summer evenings there is an outside...

Took and elderly relative here for Sunday lunch and it surpassed all expectations. The food was plentiful and beautifully cooked. The views from the the conservatory are amazing. Certainly will return.

I stayed at the hotel for three nights. I dined every night. There is a good choice of dishes, all at reasonable prices. The staff are very friendly and helpful. Thoroughly enjoyed my meals Would recommend

food well presented staff very attentive again nothing to much trouble for them empty plates taken a way with out waiting for next course

We ate in the restaurant both nights of our stay and can truly say that the food was 1st rate. We also had breakfast which was one the best we have had.

Well first of all that was an experience.... have done lots of afternoon tea they have been brilliant .... this one was a experience which I would never forget.......if it’s your first time at this hotel having afternoon tea .... all I would say things...

Called in one Thursday whilst travelling up to Shropshire. Service was very good efficient and polite. Food was extremely mediocre and omelette I ordered had faint burnt taste. Has the look of a motel stuck in 80s although some updating has happened other bits still...

We had a Sunday lunch here, it was our first visit. The service was very good & friendly. The food was very nice but there were only 4 choices for Sunday lunch, beef, pork, cod or pasta. Personally I would have liked to see one...

Had been really looking forward to our Afternoon Tea treat, menu promised freshly baked cakes and biscuits, a real treat we were hoping. Reality was very different. Dirty table when we sat down with food debris in the pattern on table, dirty laminated cheap menus....

We had freshly cooked full English breakfast here each morning. Always hot and freshly cooked. We also had dinner in the restaurant on three nights and enjoyed good food with very efficient and friendly service.

We visited this restaurant with friends who were celebrating their 56th wedding anniversary. To say we were not disappointed is an understatement. From the moment we walked in to the time we left everything was superb. Friendly staff were on hand to show us to...

We had a couple of meals at the restaurant which is also open to non residents. My wife was able to have a gluten free main course (with some slight adjustment to the sauce) and a sweet. The Pims jug was better value than by...

Stopped here for lunch. Lovely views from the terrace but the food was rubbish! Straight from the freezer onto the plate. The waitress said it was a new chef. Perhaps he will change things? Hopefully he will! ! No more frozen rubbish please! !

Nothing we fancied off the starters sadly. The mains were fab, lots of meat and roast potatoes, two yorkshires and some other veg, the swede was surprisingly lovely, think they put some butter in it. Puddings big and yummy! Friendly service.

Our visit here was chaotic from the start, so many things were wrong we had to think of it as a joke, hopefully we were unlucky but given all the problems I am unsure. Our reservation made weeks previous was entered on day previous, the...

Given a gift voucher for afternoon tea for 2 and chose the Pilgrim Hotel. Staff were very welcoming and the conservatory setting was very nice. A choice of sandwiches were offered and these were excellent. The two cakes were poor, one a chocolate type cupcake...

We were visiting Hereford and noticed the hotel on the way, looked to charming decided to visit on the return journey. Lunch was really very nice, food was great and accommodated our off-menu requests. The views from the terrace were outstanding. A really nice place...

Had breakfast and Dinner everyday food was excellent great choice. Staff could not have done any more to make our stay more enjoyable.

We called in as passing by fancying just a light snack and quick drink. The hotel was very clean & tidy. Very accomodating man called Trevor who greeted us offered to get us bread and olives and a bowl of chips - even though we...

Went here with a couple of friends on a Monday night. Have passed this hotel on numerous occasions but have never called in as it is a hotel so you are never too sure if they would be happy to serve non residents. They were...

Praise to the Restaurant Manager for steering a great, professional ship of an eatery. He was attentive and an excellent host. Well done to you and your staff.

Good variety local and classic dishes yum. Prepared by their resident chef Depak enough choice to have something different every day.

I booked a table at the valley with my family and it didn't disappoint. Nothing could be said about the food except that I wanted more! it was excellent and the presentation was perfect. My only regret is that I didn't order more! The service...

We met up here with some friends for lunch. We had a variety of food including curry, gammon and cod and chips. All were well cooked. We also had some desserts, the sticky toffee pudding is one of the best I have ever tasted. Staff...

Stayed at this hotel for two nights. We used the restaurant both evenings. They were very good with my niece is has a few alergies. They went out of their way to give her very good meals

My husband and I were staying in the hotel for the weekend and ate in the restaurant on our first night. We couldn't find fault at all. The food was cooked perfect, hot and very tasty. The staff were very friendly and very helpful. Food...

Very nice and lovely service thank you, nice food and nice setting, huge scones lovely sandwiches all enjoyed with cups of tea. Would recommend and will go one night for a meal and wine as menus looked interesting

We called in and ate in the restaurant and was not disappointed, both reception and restaurant staff were very helpful and polite, the meal was excellent with stunning views from the restaurant conservatory across the Wye valley with one of the finest sunsets I have...

I took a party of 18 people for a 2 course pre-booked dinner and every attendee thoroughly enjoyed their meals, the friendly and efficient service as well as the delightful setting in the conservatory. We had 4 different starter course on offer,4 main courses and...

Finding a restaurant that is open on a Sunday evening can be tricky. Then finding one of a sufficient quality is another story. This restaurant, however, comes up a winner on both accounts. It was our daughter's 30th birthday and we wanted to finish a...

We booked the Pilgrim for a family lunch and even though we arrived early because our plans had changed we were efficiently and pleasantly shown to our table. A good but small typical Sunday menu we had very good roasts with minimal delay and very...

On the way home from our 3 day holiday in wales, we called in for a meal, the decor was execellent very stylish, staff were very helpful and friendly. The food was nice and hot, very tasty, the surroundings were lovely, with a gorgeous view...

The food that we had was lovely, service impeccable and staff were warm and friendly. Varied menu to suit all tastes, not cheap but worth every penny!

Llevé a mi otra mitad aquí hace una semana, ya que ambos nunca había comido aquí antes, bien... No nos decepcionó. Las porciones de tamaños son más que suficientes. El menú me chocó porque tienes la favoritos estándar como carne y pescado y patatas fritas, pero también hay algunas opciones muy inusual en oferta. Pero tendrá que ir y por ti mismo. No estoy dándole distancia ;)

This has to be the worst place to eat in Herefordshire.

Went to pilgrim hotel by hereford for week end with my wife every thing was perfect food service friendly staff and very clean will be going back and recommend to my friends

Tuvimos dos cenas y un almuerzo delicioso. Las raciones eran buenas, con un montón de comida. El menú tenía una buena variedad, incluyendo algunos viejos favoritos, pastel de carne con cerveza, pescado y patatas, así como más cosas inusuales, como, conejo y pato y una cabra picante hamburguesa. Toda la comida estaba caliente y bien presentada y el café era muy bueno también.

Mi amigo y me gusta salir a comer en nuestro día. Era una verdadera alegría para tener una comida encantadora. Las vistas son absolutamente increíbles impresionante. La comida era excelente y el personal era muy amable. Tuvimos un delicioso pudding a seguir. Un excelente lugar recomiendo encarecidamente a todo el mundo.

We had a two night stay at the Hotel and had dinner both evenings. The food was excellent as was the service. The bar area is very good for pre dinner drinks and also the outside area with the stunning views.

Good quality local produce freshly cooked and excellent value. Very hard to beat the Goat Burgers for taste.

The food here is excellent and highly recommended. Restaurant in the hotel open to non-residents and obviously popular with local people. Fresh, local food, portions that satisfied even my greedy husband, super choice of options.

The view from the conservatory is most enjoyable, on a clear day, one can see as far as the black Mountains. the food is good choice and service also good

Comimos dos noches que nos alojamos aquí y la comida estaba muy buena. Hay un menú que satisface a todos. El pato era excepcional. Toda la comida parecía de origen local y el desayuno era muy sabroso. El único aspecto negativo fue el de quesos después de la cena, que fue muy decepcionante, dado el precio, así que no aconsejable como una opción. Aunque todo era perfecto.

Lovely surroundings with scrumptious food. It was a family meet up and the Pilgrim was the ideal place for it.

Aunque estaba concurrido personal de noche era amable y eficiente. No teníamos entradas, pero lo que podía ver con una ensalada de guarnición llegó animada y cuidaron sabroso. Habíamos pedido curry (como el chef indio). La mezcla de especias que tenía era muy interesante, pero por desgracia las verduras en una decepción, teniendo en cuenta la opción de temporada disponibles en el momento. Me hubiera esperado acelgas, espinacas, coliflor... y no creo que el poppadom casero? El arroz era sabrosa.

Nos alojamos aquí por dos noches, y quedé muy impresionado por la variedad de comida en el menú que quedamos para cenar en ambos - y contentos de haberlo hecho así, ya que era excelente. Cenamos en el conservatorio de ambas noches, la cual tiene un ambiente encantador, y en el verano, habría disfrutado de las vistas impresionantes.

Reservamos una estancia de 2 noches como una sorpresa para el cumpleaños de mi marido nos quedamos sorprendidos cuando llegamos allí. Es sólo un pequeño hotel con 20 habitaciones pero estaba lleno. Cenamos allí la primera noche fue excelente, el desayuno estaba muy bien. El personal fue excelente y muy amable, este hotel es también perros. Se lo recomendaría a toda nuestra familia y amigos y con ganas de volver en el futuro.

Very good service Excellent menu Very comfortable and good variety menus The ambience was very relaxed would eat here again

El servicio está bien, pero la comida no es muy buena. Carne asada de hecho pero verduras bien.

Visitamos el restaurante del Valle durante una estancia en el hotel. Hay una amplia variedad de comida que disfrutamos mucho. La parte más nueva del restaurante tenía unas vistas fantásticas. El personal es excelente y es atento y amable. La comida es muy sabrosa pero sin ser pretencioso. Uno de nosotros celíaco y opciones apropiadas variaciones/ ofrecieron . Volveríamos de nuevo si en la zona

Food was truly amazing in terms of quality and presentation (and variety too). Well prepared and presented, using local suppliers, and beautiful meat! Definitely well work a visit!

As a special Deal the food was excellent, friendly waitresses at dinner and breakfast. A very welcoming and cheerful place to stay, a good selection on the menu. We would certainly visit again.

Reservamos el Peregrino, ya que está cerca de casa y queríamos tener una comida familiar cuando fue el hogar para una corta visita de fin de semana. Intentamos reservar para las 7.30 de la tarde pero nos dijeron que teníamos que vienen a las 20:00 h. suficiente. Cuando llegamos, nos pidieron que sentarse en el área de bar hasta que estaban listos para nosotros. Por desgracia, había organizado un fin de semana de misterio de asesinato, en el hotel, así que nos dejaron sentados por bastante tiempo antes de que se sentaron en nuestra mesa. Tuvimos que esperar un poco más antes de nuestro plato principal fue traído. La comida en sí es un poco soso para mi gusto. No había mucha variedad en términos de pescado y la pasta en el pescado era grasienta. El pescado en sí era de una excelente calidad. Para cuando terminamos nuestro plato principal, que era un poco tarde (por Herefordshire) y el resto de los huéspedes. Nos dejaron sentados por una buena solo esperar para pedir un dulce pero nadie vino. Finalmente, nos levantamos y pagado en el bar. El director primero ignoraron nosotros cuando le dijimos que habíamos estado esperando. Después de repetir lo que había ocurrido, él se disculpó. En general, el personal era muy amable y bien inglés pero nos dejaron esperando mucho tiempo. Si el restaurante es incapaz de hacer frente a un evento y un pequeño restaurante, entonces sería mejor no adoptar las reservas en restaurantes. Hemos tenido un número de eventos y comidas de familia aquí en el pasado. Hay ocasiones importantes que viene el próximo año, pero creo que volveremos en otro lugar.

Tenía la ventaja de una estancia de 4 noches mientras trabajan en Hereford. Intentamos conseguir un hotel más cerca pero muy contento con mi estancia corta. Mientras que las habitaciones podrían con un pequeño modernizar el hotel estaba limpio, las toallas y menaje para preparar té y café en las habitaciones incluso un coupol de galletas de mantequilla. en un recipiente de China se repone todos los días.

Nos alojamos aquí por dos noches y el hotel nos pareció fácil pero ten cuidado la carretera de afuera es muy peligroso de sofá.

Nos alojamos aquí por dos noches. Una bienvenida cálida a nuestra llegada y nos dieron una habitación grande en la planta baja, con magníficas vistas. El restaurante sirve una excelente comida y parece popular con no residentes. Este es un hotel en el que me encantaría volver ya que hay mucho que ver en la zona. Gracias a todo el mundo que trabaja allí por un fin de semana estupendo

The Valley restaurant offers a wide choice of dishes all very reasonably priced.I have never been able to fault the service.Highly recommended.