The Pied Bull in Cheshire West and Chester - Phone Number, Reservations, Reviews

Unfortunately we didn’t actually get there but were charged £165 for the night anyway. We were due to stay for our anniversary but my husband’s mum was moved to end of life care so had to cancel. Sadly for us, we missed the 48 hour notice by 2 hours - we phoned as soon as we knew but our request to move the booking was flatly refused and we were told we would be charged regardless, which we were. My mother-in-law passed away shortly afterwards and I can honestly say, the lack of compassion, understanding and flexibility was astounding. We go to Chester every year for our anniversary but won’t ever book here again. I understand that business is business but under circumstances like this, there really is no excuse for such a heartless way to run it. One star because I had to to enable the review to be submitted.

Just had a drink. Old pub. Expensive. Music is too loud.

Only had food here. The food was ok but very basic .. I had Hunters chicken with jacket potato .. I can't understand why, as a business, they can't add a small side salad or some veg to pretty the dish up Husband and the steak and ale pie and the "buttered veg" was about 4 green beans, so it was a bit of a letdown for the food .. flavours were nice but wouldn't go back for food in there again .. we like the pub itself, service is always warm & welcoming and wouldn't hesitate to call in for a drink .. It's especially lovely Christmas time in there if you're ever there for the Christmas markets.

Food was amazing and a really nice atmosphere .

Beautiful little restaurant, a must stop if you are pub hopping.

We visited The Pied Bull last week after hearing good things about their menu and were not disappointed - staff were attentive, the food delicious and the venue full of character. We chose the Loaded Nachos, to share, as a starter. It was very reasonably priced and packed full of flavour with just the right amount of 'kick'. My wife chose the sweet potato and chickpea curry for her main whilst I had the Rump Steak. The curry had plenty of sweet potato chunks in (something other places seem to scrimp on) and my steak was cooked to perfection - I could have eaten it twice over! Would highly recommend a visit.

Wonderful traditional pub. Good selection of tasty beers. Some brewed on-site. Food is really good also. Nice beer garden outside. Dogs welcome.

Just had drinks but very nice pub, nice beer garden

Whilst the location was good this hotel was very poor. We upgraded to a premier room which was very below standard. The shower was ok but we were only given two small bath towels, no hand towels. The toiletries were minimal to say the least and the toilet tissue was so thin…….. the room itself was very sparse with nowhere to put your case and no drawer space. Now to the bed! This was a metal framed bed with a sheet of plywood as the base to put the mattress on. The mattress itself was lumpy and most uncomfortable. As for the bedding the duvet and pillows had seen better days and were certainly not hotel grade standards! After a very bad nights sleep we ventured to breakfast to find very little choice. Basically it was a full English with tea/coffee a very small selection of cereals and long life orange juice. Overall it was a shambles! Everything was cheap and tatty, certainly not worth the £159 we paid for a night there Won’t be going back!

It's my favourite place in Chester. Stayed several times, always in the old pub part. It's such a historic building with so much history. However the rooms are so modern, stylish and comfortable. Breakfast is always welcome after a night out in Chester and never disappoints.

Very good place to stay. Downstairs pub for breakfast and a crisp pint in the evening after a long day. Room was nice and clean with new furniture and bathroom. Bed was firm enough. Disadvantage was thin walls, if you have a couple arguing next door when you are trying to sleep, it is annoying to hear. Overall it was good and I would come back.

Great venue, excellent beers and food.

Went on the micro brewery tour. Very informative hour, during which the different ingredients and processes were explained by Richard the brewer. His passion and enthusiasm for his job really came through.Not being a beer drinker I was unsure if I would enjoy it but I did. We were given 3 different brews to try afterwards. Met a lovely couple who were on the tour with us. All in all, a very good experience.

Well located in the centre of Chester. Overnight car parking easy at Linenhall car park approx 5 min walk. Staff were very helpful, especially the breakfast staff (full English breakfast was superb!)

We didn't stay here, but had a lovely meal here on Sunday 😋 and would highly recommend this establishment.

nice pub in centre of Chester, decent selection of beers at a good price. minotaur dark ipa was lovely would go back again. food looked good, but didn't try it

Stayed in this lovely historic pub many times. Cannot fault the rooms. ( some rooms very noisy, but its slap bang in the middle of a city) stairs like north face of the Iger!! Pick a lower floor room, but you will have to put up with the noise. Beer good, although last time a pint had gone off. Good enough choice. Pub great inside. Food- had a three course meal here, food was good not anymore. Starter stone cold cheese croquettes zero taste. Main- fish & chips, small portions all frozen food straight out the deep freeze. No option of cod, just cheaper variant. Just about warm. Tasteless. Even the lemon slice was small. Desert- lemon tart, small little filling ,again tasteless. Service quick. Be honest, it’s a fancy pub menu designed to sucker in passers by!! With fancy prices for poor quality food. Bellow school dinner quality. A pricy mistake I won’t make again. Needs a radical change. Staff don’t have the confidence to ask if any of the meal was good or not. I see why! Very disappointed ☹️ Will be amazed if get any feedback on this platform, as they don’t seem to think the customer is important enough to respond to reviews.

Absolutely the WORST NIGHTS SLEEP I've ever ever had, felt like my ceiling was going to come in from the elephant who was staying above me, obviously weak floorboards in an ageing hotel, he decided to prance around at 6am, we were woke at 7am by someone on the restaurant who was only able to communicate via shouting his every word, I think this was a member of staff though I'm unsure, would've been a nice night in a lovely old building if not for those issues, we went home for a good sleep, left our key at reception as there was NO ONE AROUND AT ALL, shame on you, this review could have been slightly better !!!!!

Walking through Chester looking for somewhere where there was empty tables for 2 & a toddler whilst having the space for the pram we stumbled on here. Staff was very friendly, the manager offering to help carry the pram up the steps and the girl behind the bar equally happy and friendly. The food was served quickly and was tasty. Would recommend

Stayed here for one night. In one of their cottage rooms. Which isn't above the pub. But down the side on a pretty quiet road. Room was lovely with all you need.comfy bed. Tv. Tea making facilities. Hairdryer and a lovely big shower . Had a meal in the pub which was nice. Had breakfast next day and couldn't fault it. Good quality produce .

Excellent pub food, very large portions in a lovely old building. Not too busy and they have their own brewery. Thoroughly worth a visit when in Chester.

Bartenders were friendly and the atmosphere was cozy. Only concern was the price, two pints cost us almost £13 so I couldn't imagine spending much time there.

Very close to the centre of Chester, but my room is nice and quiet. Lovely atmosphere, staff very efficient and friendly, I'm having a lovely stay so far!

Just call for a drink lovely sitting outside staff very friendly

The home cooked food was lovely. Bar staff very good. Lovely old building

Typical city pub. Nice. Good menu, great food

Really beautiful hotel and pub. The atmosphere of the pub was nice, and the amaretto sours were yummy. Staff were all friendly and helpful.

Had a lovely short stay at The Pied Bull; rooms are above what you'd expect in an 800 y/o building, with excellent showers etc. Staff are wonderful and accomodating. The food is a little pricey, but beautifully prepared and presented. We would strongly recommend The Pied Bull, just don't expect to park nearby!

Our room was very dated and therefore did not feel particularly clean. The bathroom was fine but the bed itself was appalling - a flimsy metal frame topped with a most uncomfortable flimsy mattres. The food was clearly all reheated from frozen despite the fancy-sounding and limited menu albeit it was very well presented. Breakfast was very minimalist with a very poor selection of cereals, no fruit, no choice of milks, long life orange juice and reheated ingredients. We were told one morning that we couldn’t have a poached egg because there was “something wrong with the pan” and we would have to wait 20 minutes - presumably whilst the bought-in poached eggs defrosted. Towels were too small and only one hand-towel was provided for two people. Toiletries were not replenished daily despite them having been used and one day we were left without one of our towels. The home-brewed beer was excellent. Staff were all polite and helpful. This place is overpriced at almost £150 per night for a standard double including breakfast.

Great pub with really nice beer garden Good selection of beers, wines and spirits Great food too Never stayed here so can’t say about the rooms

Not stayed but had food and drinks. Steak pie for myself. Had to send green beans back as microwaved to long and was not able to bite through them, second lot was good. Pie was nice but small, also hotter on one side than other, clearly microwaved. Chips very good. Partner had hunters chicken, again microwaved but chips good. Not full chicken breast. Chose this place as it was offering quality over others nearby but sadly hardly better than sizzler pub chain with a big mark up on price. Definitely avoid and find something else.

Called in for Sunday lunch, not to busy, food very nice 😋

Great place to visit atmosphere was good.. beer even better .. made to feel welcome

Great historic pub in the town center of Chester. They do their own ales and even brew their own lager - the ones I tried were nice. Good selection. Some classic pub food options available - more of a well done classic Pub than a gastro pub. The food is nice, without having to stick bananas and wasabi in the tartar sauce. Good pub food done well, not pretending to be anything it isn't. Simple kids menu with good options - kids quite happy. Folks working there are really nice and friendly, and genuinely appear to enjoy being there. Overall a good dinner in a good atmosphere.

Booked at the last minute, got a great rate on a double room in the coach house at the back of the pub (booked direct). The room was lovely and clean, had everything we needed, good shower, ironing board and iron, hairdryer, tea and coffee. Nicely decorated. Great location right near the market and town hall. Staff were lovely and friendly. Would definitely stay here again.

The food was good. Really enjoyed the fish and mushy pea butty with chunky chips and coleslaw.

Quality pub, massve character, great beer and food. A bit noisy at night, but worth it for central location.

Fantastic location, quite dispite being central. Had a nice fish and chips here too

Beer tasting experience. Head brewer Richard was very knowledgeable and clearly talented in his field as the beers were all excellent.

I had the worst steak ciabatta I have ever had 98%gristle2%fT. I was told that it was because I asked for the steak well done !

didn't eat or stay at the pied bull but enjoyed our visit for drinks at the newly refurbished pied bull last Saturday. would certainly consider staying overnight next time we are in chester

Nice place in the middle of town. Clean rom. And not to exspensive.

Manager was unhelpful rude not interested. We booked on Groupon voucher . We couldn't find it on line and no help. At all just said your name hear no payment so if you not got it you have to pay again . Understandable. My hubby could not get a signal from phone so had to go out side in the rain after about , 25mins we got the code it was our , Ist anniversary present for my hubby and told manager we got it no sorry or smile . The staff lovely and Richard the brew master was fab. After his chat and explained how he made the beer . We had , taste tasting . With other people .who said the manager was a grumpy won't be coming here again sorry for the staff

A really nice pub inside. The steak pie and the pork chop were delicious - finished off with a decent pint of local beer! 👌

The staff was lovely even though we only called in for breweries experience we could not find our voucher on phone the signal was rubbish the manager had no interest in helping us for anything and said we had to pay again we we was determined to get what we paid for in a nice way . My hubby had to go out side in the rain and wait awhile for signal on phone . So we could find and redeem the brewery experience for our 1wedding anniversary present as though it be nice to do something . Staff and Richard brewing man was lovely but expected the manager to be helpful and respectful not so . We won't come to stay her as we heard for others the same comment

Great place for relaxing drink and meal friendly place

Room a little small but very clean and bright. Best end of Chester. Lovely staff, excellent service.

Great stay, the Room was fantastic and very clean, food was great and the staff are really friendly, we had a great stay and will definitely book in again

Lovely experience yesterday on our first visit to Chester. We had a dog with us and could sit where ever we were comfortable. Staff were very friendly and service was excellent. The food was really nice too. Highly recommend ☺️

Had a really good fish and chips meal here with a glass of gin & tonic. Lovely, friendly staff and the pub itself is atmospheric. It is said to be the oldest coaching inn in Chester dating back to 1155. I would definitely come back here again for a meal.

We visited here for a couple of drinks.The pub itself was quaint.The staff were very helpful and polite. It was not to busy at the time of our visit. Would certainly return again when we visit Chester

Lovely room. Could do with a bigger bed and better shower. Pub is lovely. We didn't eat there but service at the bar was good Location is great but we did get a lot of street noise in the room as the clubs closed which did disturb our sleep

Very expensive for drinks put a very nice old pub

Very friendly welcoming staff, Great food with plenty of choice on the bar menu. Nicely presented and very tasty, reasonably priced.

Just ate here, good pub menu, a great steak and ale pie. Local beers, pleasant staff.

The pied bull was nice hotel room looked lovely bed comfy and shower was amazing .Nice and warm room . Staff were polite . Expensive hotel and we didn't get haunted vibe from it . also walls are thin you can hear people in the room next room coughing , talking. Hear them going to the toilet . And the check in and check out is abit on ridiculous side we paid extra so we can have late check out but the room was expensive as it was should got free breakfast for that price in the morning . But it was lovely looking hotel and bar down stairs is good and staff were alright . Think they were only nice ones in chester as we went out in the night people are so rude in chester night life and other bars and clubs . the staff in other bars and pubs are rude even other customers are. we just felt uncomfortable and it wasn't worth the price of drinks it was expensive night . Hotel was good just everything els wouldn't go out and stay at chester again . Maybe in the day like day trip walk around that's it .

This pub/hotel trades on the history of the building. That might be enough for walking #Chester's walls, but it's totally inadequate for somewhere supposedly providing a service - it feels cold, sterile and uncaring. Often no staff behind the bar and lazy, care-less service when they are. The very definition of a tourist trap. They've just had a revamp? Not where it matters.

Lovely old pub, booked a superior double room. Wouldn’t say it was superior, only good thing it was very clean. Stayed in room 27, no sleep for two nights due to noise from street, vehicles and people. Mattress very uncomfortable, bed squeaked, when looked under mattress was just on a wooden board. No light above dressing table, one small shelf with kettle and cups on, no room for anything else. They definitely need secondary double glazing putting in to ensure a good nights sleep for guests. We will not be returning, would rather go back to premier inn. Location good, only reason we chose this place. Not the cheapest either, oh and drinks are shocking prices

This was a last minute booking that we were very pleased to get. The room was very adequate for our needs and what was required for us near our concert venue. We opted not to have b&b and visited another establishment for that on our way home.

My mum treated myself and my sister to a night away at The Pied Bull last night. To say we was all pleasantly surprised, would be an understatement. The hospitality that the staff shown us was out of this world, everyone was so warm and welcoming. The pub itself is extremely cosy and the prices are not as high as other places in Chester. Absolutely spotless, so clean, so fresh. The accommodation, we stayed in room 15, the family room, it was beautiful. We all felt as though it was our home away from home. Cosy, spotlessly clean, the beds were comfortable, the bathroom was heavenly. Our only wish was that we had of stayed for a couple of nights not just the one. The stairs are very old, and a bit warped but you are warned about them. It was a little noisy outside come midnight with the passing students, but it soon went quiet. The food was amazing, the haggis bon bons are to die for. Brilliant place with brilliant people and a fascinating history. We will definitely be returning in the near future.

Nice room and nice breakfast. I had the" freshly prepared"fish and chips for my dinner, it turned out to be a frozen battered fish .Not very nice , especially for the price I was charged.

A great location opposite the cathedral. The locally brewed lager was very nice. We didn’t eat but the food smelt very nice. A place to revisit next time we are in Chester.

Booked a superior double but found it pretty standard. Very basic amenities. Stayed 2 nights and had hardly no sleep the second night due to the next room arguing from midnight till gone 4.30am. Absolutely nobody came to break it up. Things were being thrown around and out of the door outside our room. Spoilt my partner’s birthday weekend really. Handed key back to reception the next morning and complained about the noise. Was told they knew about an incident but didn’t know what else to say but sorry to us for our disturbed night. Didn’t seem bothered in the slightest

Been here many a time as they sell and make there own fantastic ales, but we ate for the first time and all was very nice 😁👍

Boss little pub and some interesting beers, nice atmosphere.

Great traditional pub with great food and beer brewed on site in a micro brewery.

Great beer - great Sunday roast.

Lovely looking place and rooms look lovely too aesthetically pleasing. But that's where it ends... room was lovley put plumbing/ drainage is really noisey... loud quiz till 11.30pm followed with them throwing chairs around n shouting till 00.30ish ...managed drop of to be woken up by "Zoe" whoever she was shouting with 3 or 4 other people whether she worked here or a guest I have no idea! But still! Then 6am can hear downstairs cleaning, hoovering! As much as we love the look of the place dont think we'd stay again

On a daytrip to Chester with a friend and came to this pub for some dinner. The staff were very friendly and helpful, and the atmosphere was clean and welcoming. The food is a touch on the expensive side but for good reason, it is absolutely delicious. Me and my friend both had the fish and chips, and it is to die for! Definitely recommend this place to anyone looking for a great place to eat and have a lovely time.

A charming old Inn in the center of town, with all the features of a period property, wonky stairs, sloping floor in the top bedroom and low ceiling. Nice big English breakfast and friendly staff in all the departments. Good selection of beers in the bar. Very reasonably priced. Will definitely stay here again the next time we are in Chester. The only reason for the 4 stars is the recommended parking is about 5 minutes walk, again reasonably priced in a secure car park.

The best place to stay in Chester brilliant

Great hotel and atmospheric environment but staff are miserable and don't clean the glasses

Gorgeous pub in the centre of Chester. Brilliant service but food was Abit of a let down! 13 pound for meal deal level cheese sandwich and a stingy serving of chips. Nevertheless would definitely stay there, lovely staff.

Amazing, spacious 4 poster room with luxurious roll top bath Friendly staff and perfect location for a City break

Wonderful character old pub in the heart of Chester. Quiet when I visited, but lots of old notices and memorabilia

Really enjoyed the meal. And atmosphere. God staff

Great pub with fantastic history and it's own brewery. Food is excellent and rooms, although small, are good for an overnight stay. Reasonably priced all round. 10/10 Went back for another visit in Dec 2019 and stayed in the penthouse suite. Nice and quirky (wonky floors connecting the rooms it's ace) and an awesome bath if you want a relax 👍 Breakfast orders taken at your table in the morning so no overcooked buffet style here. Staff are friendly and work bloody hard when it's busy. Great stay, well worth the money.

Nice city location, period property, our room was supposed to be superior, but seemed pretty standard, enjoyed stay otherwise

Great little hotel very oldy worldy lots of character Nice room breakfast inc Central to the everything Nice helpful staff

Fabulous place to stay, owner and staff very helpful and happy to help. Place location in the centre of town couldn't get a better location , amenities in hotel fabulous very clean, food great . Loads to do around Chester. Would recommend hotel . thanks for a great weekend

We have stayed before when visiting Chester, no change. Great place, great location, good food. Just a short stroll into the centre, love this place. Well ran, comfortable and clean. What’s not to like? Will be back.

We stayed a couple of nights in room number 9. The Inn is situated in an old building and it's full of charm and character. Sure, the walls may be thin and it might not be as soundproof as more modern structures, but it has such a warm and cozy feeling that you can easily forgive it for being a bit loud at times. The staff was professional, kind and happy to help in case of need. Food was a pleasant surprise as well. We're not from the UK and really didn't know what to expect (I'm also Italian and we can be snobbish when it comes to food; bad habits, I know). The menu had a good range of options, including vegetarian ones, and was honestly really, really good. Paired with the interesting beer selection it made us very happy. There is something special about having a good meal in such and old and charming place, it just adds to the overall experience. Service was fast and even the food presentation was a treat.

Enjoyed braised blade of beef with mash and celeriac purée with gravy. Enjoyed it very much. Proper nosh - not fussy fancy flavourless. Wife had roast turkey dinner for gluten , dairy, and egg allergies. They served her up a very nice dinner substituting with home made chips. Very nice too. Will come again

Came here for a spontaneous weekend away as we were booking last minute there wasn’t much available on Booking.com. Took the chance on the Pied Bull but was disappointed with the experience. The room price was £160 for a night which I would consider above average, so you expect to get a nice room. We were placed in one of the cottages round the back. The room itself was clean but that’s the only compliment I could give it. It was extremely cramped with just enough room to walk round the bed. The walls were so thin you could hear peoples conversations in the rooms next door. You could even hear them going to the toilet. There was no storage space for suitcases and clothes so these were just left on the floor. Would not stay here again, if I had the choice I would spend a lot less and get a cheaper room at a premier inn. At least here you would have your own space.

Superior room was not superior ! Bed / mattress worn flat and uncomfortable. Would not recommend and will not be returning

Great experience from start to finish - food, drink, decor and atmosphere. We will be returning in the new year.

We visited Chester this week and due to the terrible weather, went into the nearest pub. The menu looked ok with high prices so just ordered starters. I had haggis bonbons which where tiny for price and clearly tinned stuff from Tesco. My friend had ham hock which was tasty but again, the piccalilli was from Tesco. The pub looked lovely but we won't be returning

Beautiful food and their own in-house brewed ale is great! The place was very busy. Highly recommended

Stopped here for dinner after a walk around the Christmas markets, we had the ham hock terrine and the haggis bon bons to start, they were phenomenal and set our hopes high for the main course, which didn't disappoint. The beef featherblade and steak pie were perfect! We will definitely stop by, next time we're in the area

We came here for our annual staff night out. The place was decorated beautifully. We were quickly shown to our table and ordered our drinks. When the drinks arrived, our waiter asked if we were ready for our food (we had pre-ordered). Despite how busy it was, our food arrived promptly and we honestly could not fault it! A great experience from start to finish and we look forward to returning next year

Both myself and my hubby was out for our Christmas meal treat to ourselves, got to say the female staff were lovely but when the food arrived the chips were far from warm and the steak pie had more veg in it and the 4 pieces of meat were tough. The Christmas decorations were beautiful but to be honest the meal was a waste of mone.

We stayed here on Sunday evening following a visit to Chester Christmas markets. Room was average but we got a deal on Booking.com for £57.12 room only so we were not expecting much. Worst nigh I think we have every had in a hotel. OK the room decor was poor with a hole in the wall, no chair in the room or anywhere to put suitcase other than the floor but bathroom was modern. However, the property has single old glazing so the room was noisy from the street, we could here the person in the next room coughing and having a shower, we could here the room above us with squeaky floor boards. The pub glass bins were empties very loudly around 3am. We did not stay for breakfast as very expensive at £16.95 each. Check in staff just not interested in offering even a smile and same a check out. If it was free we would not stay again!! We were meant to be on a upgrade luxury double room - I would not even grade this as 2 stars, so many other nice hotels we have stayed at in Chester

Stppoed by for a pre dinner drink - chose ir as it was one we could get in through the door!. Drinks were OK but cant comment on the food offerings

We ended up at the Pied Bull for a late afternoon Sunday lunch having failed to book our chosen restaurant who were full and not wanting to venture far in the rain. We all enjoyed our Sunday lunches with big portions and good service.

Don't know if this hotel has changed hands but not as nice as previous visits. The beer was expensive and my wife's mature cheddar and pickle sandwich was greatly overpriced as it consisted of processed cheese slices. When mentioned to the waiter he was not interested. Very quiet for a lunchtime used to be quite busy.

Booked a night here as we were visiting Chester to go to a show at the Storyhouse theatre. Didn’t realise how close it was! Lovely quirky and authentic inn. Loved the slightly creaky floorboard and slanting stairs - all adds to the quirkiness. Will certainly stay here again.

We called for lunch on a visit to Chester As we walked in there was an aroma of the micro brewery in cellar! We tried the home brewed stout which was absolutely divineFor lunch we both ordered crab and avocado sandwichThis arrived with chips, which was nice, but unexpected as menu stated crisps, but as first as we visited day after bank holiday weekend happy with substitute Service and beer was excellent and would definitely come again. Only improvement I could suggest was offering brown bread for drab and avocado sandwich, as our very generous portion was served on brioche, which was a little too sweet and over powered the delicious crab filling Definitely recommend

Great old pub with good food and drinks. We did the brewery tour which was great and Kieron the guide was knowledgeable and had a great personality.

My daughter bought us a visit to Veeno's in Chester as a Christmas present. We have been before, two years ago just before lockdown. Booked the massive room at the front of the pub. I showed a picture of it to my daughter, she said it was as big as her whole flat. She could be right. Characterful is how I would describe it. The beams and uneven floorboards made us feel at home (we live in a converted chapel) The room was comfortable, good sized sitting area with a settee. Big, flat screen TV. Well appointed bathroom. The only downside was the noise from the street, something which the owners can do nothing about. Sadly, being a listed building it cannot have double glazing, not available in the Middle Ages. A minor inconvenience. Lovely breakfast too. Thank you for a great stay again.

Ate here before going to the theatre. Good choice of beers on tap. Drinks fairly pricey. Food was okay.